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WPBeginner» Blog» Plugins» How to Add a Customer Reviews Page in WordPress

How to Add a Customer Reviews Page in WordPress

Last updated on January 25th, 2017 by Editorial Staff
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How to Add a Customer Reviews Page in WordPress

Do you want to add a reviews page in WordPress? Many businesses add a customer reviews page on their website to showcase testimonials from their satisfied customers. In this article, we will show you how to easily add a customer reviews page in WordPress.

Adding a reviews page in WordPress

Why Add a Customer Reviews Page in WordPress

If you are running an online store or a business website, then you probably already have customers who are happy with your product and services.

WPBeginner testimonials

Showing social proof like customer reviews and testimonials help you gain trust of new and potential customers.

A reviews page not only helps you win new customers, it also helps you build stronger relations with your existing customers. It shows that you care, and puts your customers under the spotlight.

At OptinMonster, we have a customer reviews page that highlight our customer success stories. It also allows us to talk to them and do full-blown case studies.

Now that you know the importance of customer reviews page, let’s take a look at how to easily create a reviews page on your WordPress site.

Add Customer Reviews Page in WordPress

First thing you need to do is install and activate the Easy Testimonials plugin. For more details, see our step by step guide on how to install a WordPress plugin.

Upon activation, you need to visit the Easy Testimonials Settings page to configure plugin settings.

Easy testimonials settings page

The plugin comes with a lot of different options. You can review the settings and adjust them to match your needs.

Don’t forget to click on the save changes button to store your changes.

Next, you need to visit Testimonials » Add New Testimonial page to add customer reviews.

Adding customer reviews or testimonials

Provide a title for the review and then enter the actual review in the post editor. You can create or select a category and add customer photo as featured image.

You will notice there is a testimonial information metabox below the post editor. This is where you will enter customer name, title, job description, email address, etc. You can also add the rating from 1-5.

Reviewer information

Go ahead and publish the review. You can manually add as many customer testimonials as you like.

Display Customer Reviews on a WordPress Page

Easy Testimonials makes it super easy to add customer reviews to your website.

First you need to edit or create a new page in WordPress where you want to display customer reviews.

You will notice a new testimonials button on top of the post editor. Clicking on the button will display a number of options. You can display reviews in a list, grid, single review, testimonial slider, etc.

Testimonials button

Selecting an option will bring up a popup where you can select different options. You can select a theme, width of reviews container, filter by category, show star rating, among other options.

Customize how you want to display reviews

Next, click on the ‘Insert Now’ button and the plugin will add a shortcode to the post editor.

You can now save and publish your page. After that visit your website to see your reviews page in action.

preview of a reviews page in WordPress

If you need help adding your reviews page to the navigation menu on your website, then check out our guide on how to add navigation menu in WordPress. 

Collecting Customer Reviews on Your WordPress Site

Most businesses collect customer reviews by email. This way you can ask customers more personalized questions and ask for a photograph. It also allows you to avoid dealing with spam reviews.

However, if you would like to collect reviews directly on your website, then you will need to upgrade to the pro version of the plugin.

After that you can add this shortcode [submit_testimonial] inside a WordPress page to display a ‘Submit your review’ form.

Adding submit your review form in WordPress

Once users submit a review you will be able to see them as pending review under testimonials section in WordPress admin area. You can then review and edit the testimonial and publish it to appear on your reviews page.

Alternatively, you can use our WordPress form plugin, WPForms, that comes with a Post Submissions Addon. It allows you to collect user-submitted content including testimonials.

We hope this article helped you learn how to easily add a reviews page in WordPress. You may also want to see our list of 24 must have WordPress plugins for business websites

If you liked this article, then please subscribe to our YouTube Channel for WordPress video tutorials. You can also find us on Twitter and Facebook.

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16 Comments

Leave a Reply
  1. Khaled says:
    Sep 15, 2020 at 10:08 pm

    Does not work at all. It creates the testimonials page automatically with links to individual testimonials that you publish. But when I click on the link it goes to a page not found page.

    Reply
    • WPBeginner Support says:
      Sep 16, 2020 at 2:59 pm

      You may want to try some of the recommendations in our article below:

      https://www.wpbeginner.com/wp-tutorials/how-to-fix-wordpress-posts-returning-404-error/

      Reply
  2. Bamidele says:
    May 2, 2019 at 12:21 pm

    This is what have you been looking for, thanks to wpbeginner editor for this wonderful post

    Reply
    • WPBeginner Support says:
      May 3, 2019 at 10:28 am

      You’re welcome, glad our article could help :)

      Reply
  3. Obed says:
    Jun 28, 2018 at 7:51 pm

    Hi man,

    I need to add a rating option to all comments and remove it on single posts.

    Please suggest best idea on how to do it or plugin.

    Thanks.

    Reply
  4. JJ says:
    Feb 8, 2017 at 12:04 pm

    I find it funny, that most reviews plugins always have a (sometimes) optional picture of the person righting the review. In the real world, companies don’t ask for a photo and are lucky to just get the review in the first place :)

    Reply
  5. roshan says:
    Feb 8, 2017 at 9:15 am

    HI,
    i need seperate customer review in every pages. please suggest me best idea or plugin.

    Reply
  6. Nalin Mishra says:
    Jan 28, 2017 at 8:20 am

    Dear Sir,

    I want a page for my website ,onto which anyone can share there things there .

    Please suggest.

    Reply
  7. Varsha says:
    Jan 25, 2017 at 1:23 pm

    I want to add Facebook reviews on my website do u have any idea about it how I can add

    Reply
  8. RG says:
    Jan 25, 2017 at 11:37 am

    Get an admin or editor to copy paste a paragraph from an email? Not to mention most testimonials are collected either via a website form or word of mouth. The free version of this plugin ranks very high on the useless list.

    Reply
  9. Bachitter Chahal says:
    Jan 25, 2017 at 10:13 am

    I want to create a deals page like your so what should I use any special plugin or code.
    Please tell me.

    Reply
    • WPBeginner Support says:
      Jan 25, 2017 at 2:36 pm

      Hi Bachitter,

      Our deals page is a custom post type with advanced custom fields. our theme is custom made so we have different templates to display deals page and single deal.

      Reply
      • Bachitter Chahal says:
        Jan 26, 2017 at 5:14 am

        I want to know the best plugin I can use to for deals page on my site

        Reply
        • WPBeginner Support says:
          Jan 26, 2017 at 1:20 pm

          Please take a look at our guide on creating a coupons site with WordPress and scroll down to section “Adding a Coupons Section to an Existing WordPress Site”.

      • Bachitter Chahal says:
        Jan 26, 2017 at 5:21 am

        Which is the best plugin I can use for this purpose on my site techdino.tk

        Reply
        • Bachitter Chahal says:
          Jan 26, 2017 at 10:38 pm

          Thankz WPBeginner for help me out.

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