SiteGround Reviews
SiteGround is one of the most popular and highest rated hosting provider in the WordPress community. They provide unique in-house WordPress speed and security solutions to make your site as fast and secure as possible. They are known for the best 24/7 support in the industry which is why they’re an official ‘WordPress’ recommended hosting provider. SiteGround features include automatic upgrades, built-in WP caching, CDN, one-click staging and GIT version control. They are also one of the few companies offering location specific hosting with 3 data centers in USA, Europe, and Asia. On top of all this, they have а special 70% discount for WPBeginner readers.
Support staff helped me so much.. great service!
tech support was much helpful, fast and precise. Saved me a lot of time!
Thanks again!
The support rep for this chat was extremely quick on her feet to help find the solution for the issue.
Thanks for the help, D!
the best support!
We needed a hostprovider that provided real service with good wordpress knowledge.
Support rep sorted my problem out quickly, one of the very best chat support experiences I’ve had…period. Very Happy!
Siteground is the best I have used. It’s the only company in this space I trust.
Very friendly and super helpful! Give this man a raise!
I love the support team these guys have. Every time I have gone in the support chat, I never leave that chat window disappointed. I have been with sitegroudn for 2 years because of this!
What an awesome support they have! never let me down!
Love it! Thanks heaps! Excellent work guys!
super the best service to customers
Both chats were excellent with superior knowledge and information. Great customer service
As usual, great customer service and my questions were answered in depth. I am looking forward to using your services in future endeavors.
Amazing service – I have just signed up and I had amazing service on the sign up process. Thanks so much – Nic x
Just had fantastic technical support over your chat room. He was patient, professional, friendly and very knowledgeable. I feel so grateful to have changed all my domains to siteground. I was having so many headaches with my previous hosting as it was done through a developer and it was just a pain. MUCH easier to do it all myself as I am not alone because of the brilliant support that SiteGround offers. THANK YOU SO MUCH!
perfect online support … thank you
Support staff went out of his way to help me out. Excellent customer service
Great response — he didn’t just try to resolve my issue he also explained the problem and helped me to understand how to deal with it in the future. Great service.
As a relatively new newbie to websites and all its jargon i was needing to move my three websites to a new host. I wanted everything in one place. My questions were answered in simple terms that i understood and summed up with a final costing. Brilliant what else can i say. I can only hope that when i start the transfer the excellent service continues. Having spoken to other companies in the same field i can honestly say Well done guys i’m really impressed how you dealt with my lack of knowledge.
The support from siteground is simply unbeatable. The amount of quality help I have received from their knowledgable support staff is incredible. Go Siteground, I’m sticking around.
Support was very helpful and patient with me. Thank you!
I’ve been using SiteGround for a number of years and I’ve always been extremely happy with the speed and performance of the sites I’ve hosted using their servers. Their customer service is second to no one and they always know exactly what to do to help. I would recommend SiteGround to anyone!
The service team is excellent. Always ready to help and solve your problem. I couldn’t be more satisfied!
I am finally finished now with the joining and transfer of domain. I am clueless with any coding and there were some errors that SG sorted straight away with no fuss. I was told by my previous ISP not to worry and left them despite they were marked Dangerous (php functions) First class SG and would recommend to one and all
The customer support of SiteGround is very friendly and effective.
These guys are the reasons why we choose SiteGround.
Thanks SiteGround.
Amazing service! SO so helpful. Completely recommend to everyone.
Amazing service. As a novice trying to develop my first website, these guys have been amazing. So helpful and able to answer every question I had.
Thank you from one very appreciative customer
Good Stuff – much appreciated
Very helpful and patient helped with with all of my doubts. Great help!
Siteground have the best support
Very patient and helped with all my questions.
Thank you very much!
These guys always give the best support! The chat feature is great! Thank you again for great service!
Amazing fast online support!!
I decided to terminate SiteGround account after a couple of weeks of evaluation because I realized that I perhaps need a different technology stack, but I mus say that their service is great, the features set they offer is pleasingly rich, and the overall performance is quite acceptable (except a little to long server response time, but this is understandable for a shared hosting). With this decision I explored the site, and in the service termination section I finally found the button which allowed to me to access a live chat with a customer representative. After a short conversation they canceled the service to my request and left me a great impression about the quality of their service.
These guys are awesome!
I started moving web properties to SG from 3 other primary hosts (we maintain about 20 sites) primarily for performance reasons.
The performance has been uniformly better than all of the other providers but the improvement in technical support is astounding.
The SiteGround technical support staff have rocked it every single time I have chatted with them. They know their stuff and they get it right the first time, every time.
Thank you and keep it up, you have a strong advocate in me.
“Real” customer support doesn’t come with most businesses these days. Some literally act like you are bothering them and they don’t have the time, but SiteGround has been excellent and I’m happy to pay for that!
The service rep at Siteground was very patient with me, and answered each of my questions regarding hosting services. He was very knowledgeable, and also offered good suggestions. I would certainly recommend Siteground to anyone asking me for my choice of hosting.
I was close to or the limit of my CPU usage (No idea what that means)
I was thinking I’d have to upgrade and THAT was the trick to make me upgrade upgrade from the basic site. but nope. No upselling involved
Live chat found out it was a Heartbeat (again no idea) but I’ve followed the instructions while the rep did something at his end and the site seem OK again.
Sorted in a speedy manner, no selling me an upgrade I can’t afford.
Just great customer service as usual.
I moved to Siteground from another popular provider and have been very impressed with the set-up and the great support from staff.
The support was 1st grade!!! A++++ Things got done so smoothly. Amazing!!!
I can’t say enough good things about staff’s service, seriously. Five stars aren’t enough. He’s super patient, can’t wait to chat with him again.
Amazing customer service!
Excelent support and very polite, recommended 100%
Everything was great, except that the responses and thus the conversation got slow. Even in the instances where he just needed to reply, and not look or research anything. But again, he solved my issues very well.
I have been hosting with SiteGround for several years and highly recommend them. The customer service is top notch, and the price can’t be beat for what you get. They are just very good at what they do.
Very knowledgeable and helped me out. Site Ground support is legendary. Keep up the good work.
Very helpful – pleasant interactions.
I just completed a primary domain rename, and I had a few issues arise that broke a couple different things on my sites (primary and subdomain). Siteground support stayed with me in chat for nearly an hour, checking over all the problems I was seeing, and correcting them one by one. He even took the time to explain to me what he was doing, so that I could hopefully avoid those same errors in the future. This is twice now in the last week that I’ve needed support, and both times I got immediate response in chat, and both support reps were skilled and able to solve my problems. Well done!
support solved a problem related to the configuration of the a subdomain affecting WPML. our website now have different languages according to subdomains. really awesome work. thanks again
Solved the problem instantly and was great to chat with. Really appreciated him taking the time to help me.
thanks again