SiteGround Reviews
SiteGround is one of the most popular and highest rated hosting provider in the WordPress community. They provide unique in-house WordPress speed and security solutions to make your site as fast and secure as possible. They are known for the best 24/7 support in the industry which is why they’re an official ‘WordPress’ recommended hosting provider. This is also why we use SiteGround for hosting the WPBeginner website. SiteGround features include automatic upgrades, built-in WP caching, CDN, one-click staging and GIT version control. They are also one of the few companies offering location specific hosting with 6 data centers in USA, Europe, Asia, and Australia. On top of all this, they have а special 63% discount for WPBeginner readers.
Always the best support – and in a great time-frame for responding – when I use the chat feature!!
You could not be more helpful if you tried. Thank you for consistently going above and beyond. I know customer service/technical service can seem like a thankless job, but I want to assure you, you make a difference. Thank you for showing you care, and I am not just another number!
Thank you so much for your awesome support!
Really satisfied with siteground and all of its tech team, kudos
Great help. Very quick and fixed the problem perfectly. Thanks.
Kristian was great help!
Emil got me through something called DNS configuration with TXT and I have no idea what. He just took me step by step and I got it done. THANKS!
Fast and answered thoroughly!
Great Customer Service!
The agent was patient, systematic and helpful
Whenever I contact support they are always very helpful. Was a little surprised when you put the long statement about contacting support in the Help Center but so far, it is still working well.
Great sales support!
Very efficient, polite and helpful. I have been trying to send a message via the contact form for 2 days and it just didn’t work.
Doncho helped me resolve my issue via the chat in 5 minutes flat. Very impressed with his efficiency and professionalism. Excellent sevcie – well done Doncho ******
I already knew that SiteGround had excellent technical support. How about a cherry on top? Got disconnected while on a Support chat, twice in 10-15 minutes, due to some connectivity issues on my side. Was not looking forward to re-typing my 4-5 questions … But – the first time I was reconnected to the same agent, the second time to another (who promptly found the previous agent and transferred me). This made it possible to restart the conversation exactly where we had left it! They had also sent me an email with the answers I had already gotten – to make sure that I had them handy in case I was unable to reconnect soon. TOP-NOTCH customer service: very fast response and extremely pleasant people.
Amazing support like always
Everyone at the online support is fantastic and very nice to newbies like me. I am staying with siteground for as long as this keep us.
Seriously some of the best customer service I have ever dealt with. I work in Customer Service myself an I hope I am just as good as these guys. Keep it up!!
Ivan was so great! Personable, understanding, and really happy to help problem solve! I know I am in great hands withservice like this, thanks to Ivan and SiteGround.
We have used siteground for quite some time now, really impressed with all the features it has built in.
Good features combined with the best support we’ve ever experienced is the reason why we got no complaints at all!
Got an issue? No worries, their kind hearted support will sort it out for you or give you the right information for you to move forward.
Above all expectations!
My contact with SG to fact find was very helpful. The senior sales exec was very well informed and quick to answer my tons of questions.
Thank you for being so helpful. I am looking to switch within a month.
Great service, hardly no wait, 20/30 seconds, then Elisaveta B was super polite and super efficient. One of the rare times, I ahve enjoyed using the chat function, Well done.
Siteground is a life and timesaver!
My chat with IVAN was perfect today.
Thank you for maintaining such a good team.
Best regards
Petar was patience and a wealth of knowledge. Thanks
Nikola was the most helpful hosting support rep I have ever encountered in my 10 years of managing websites.
Petar was very pleasant, patient and knowledgeable. I was in a little bit of a panic with being locked out of my WordPress website and he got me up and running immediately.
amazing support team! everyone has been so helpful providing quick resolutions. thanks for all of the help!
Give Viktor a raise!
Brilliant and professional as always!
he deserves a 10/5. amazing. LOVE SITEGROUND.
Your service is amazing, I’m happy. Just that. Thanks.
Great online support from Desislava! I am so not a technical person and she really helped me with my problem going step by step.
Nikol S. was absolutely amazing. She walked me through my initial questions. I was very nervous about switching hosting companies with several established domains and websites. Nikol walked me through and even after the process. Very nice and responsive. Thank you Nikol for all the help! I will also make sure to try Musaka soon =)
Matt
Excellent support, Viktor was knowledgeable.
Thank You.
Alanas, went above and beyond to figure out my database connection error and make it work for me! I really, appreciate the expert support and care you give to help !!!
Great support, fast, precise and caring person!
Siteground is AWESOME!!! If there was an issue I just reached out and they were there for me. I will most definitely be recommending them to everyone!!
Extremely helpful and explanatory. Representative was very patient.
Best service ever, and I’ve used tons!
I worked with Mladen today. He was able to get my problem resolved quickly and efficiently. I have to say, all the technicians I work with at Siteground are all helpful and very easy to work with. They get things done quick! Thanks everyone!
Excellent customer service, clear response and helpful information.
I Appreciate their Support if i msg at midnight also they solve the issue
in professional way
Amazing Job By siteground Team
Radoslav was quick and efficient. Solved my problem in 30 seconds.
Dobromir N. went above and beyond to help me with my site.
Very helpful and quick
Nikola was amazing assistance and super helpful and creativity, he need to get a promotion,
Awesome customer service!
I really like the way the help me to fix an issue that I was thinking it was going to impossible. Thank you so much Bozhidar I, … you’re the best!
I got all the answers I needed fast.
Vasil did a great job of helping me to figure out how to access my staging copy after installing cloudflare.
perfect services with very kind and professional support.
Thanks a lot !
The representative was excellent, answered the question promptly, unfortunately, I have to wait for the domain to fully expire before transferring but that’s not his fault, it’s mine, but he got me an answer quickly.