SiteGround Reviews
SiteGround is one of the most popular and highest rated hosting provider in the WordPress community. They provide unique in-house WordPress speed and security solutions to make your site as fast and secure as possible. They are known for the best 24/7 support in the industry which is why they’re an official ‘WordPress’ recommended hosting provider. This is also why we use SiteGround for hosting the WPBeginner website. SiteGround features include automatic upgrades, daily backups built-in WP caching, free CDN, free SSL, one-click staging and GIT version control. They are also one of the few companies offering location specific hosting with 6 data centers in USA, Europe, Asia, and Australia. On top of all this, they have а special 63% discount for WPBeginner readers.
As always, my customer service experience was great! I pay more for your service, but the support is always so awesome and is well worth the cost. Thank you! – Celina
Dude was nothing short of excellent. Gave me the inside scoop, solid perspective, transparency, the solution to my situation, and a handful of tricks to optimize and be totally happy! Thank you!
They always provide great supports.
Amazing service as usual.
Darin was most helpful.
Petar was very helpful and clear and gave me very good instructions on how to solve my issue. Very happy with the help I got today and the service overall. Thanks.
Another very positive interaction with Siteground support – all questions answered and I wasn’t made to feel inferior, which is a lot more than I can say for some hosting providers.
amazing straight forward support
Extremely helpful, concise, on point. I felt welcomed.
Outstanding customer support when it comes to resolving my problems with DNS and SSL.
Silvia was very kind and professional, 20+ minutes and the issue was resolved.
Just A+, keep up the the good work Siteground!
Elian is a gem! I was so frazzled and his quick resolution and friendly tone helped me relax. You can’t train that. Thanks again!
Absolutely professional, knowledgeable and patient agent. Very pleased with your service today. Thank you so much.
patient and helpful
The greatest service in the hosting and domain world hands down. The chat is one of the greatest resources and their phone support is the best without a doubt. Saving lives one call at a time. No joke.
Luca was very helpful and kind. I was stressed and needed help with my account and he took care of everything!
Super fast response and just very helpful.
Martin was excellent help and replied quickly. I tried to leave 5 stars but noticed that I may have accidentally clicked 3 when moving quickly. I certainly hope it lists 5 stars instead of 3, he was great! Thanks, Martin.
Great Service! I am really pleased. SiteGround awesome!
Always supportive and instrumental, we are building a new site, constantly new issue arise, they always patient and guide us through the trekking
SG, Always offer awesome Customer service, very happy with, will do business again. high recommended!!!!
Diana was amazing. She answered all my questions she stayed on the chat while I was checking things out on your website! She was great! She needs a raise. Thank you Diana !!
Thank you for your expertise and valuable support!
Nayden T was a great help and I thank him. He advised me on managing my account and billing with honesty and integrity.
Great customer service – knowledgable CSR and great support
As always, the tech support at SiteGround has been fabulous. Prompt responses, techs stay with me till the end, they don’t bash me for not understanding, and probably the most important thing is that they fix problems…on the spot. HUZZAH!
Filip was quick to resolve my problem by identifying the root and showing me how to correct appreciate your customer service.
Siteground is so fantastic and has excellent customers and chat service. They don’t let you until you are satisfied.
Kristian at Siteground is amazing and sorted my issue out in minutes. You are brilliant in what you do! SiteGround has an amazing tech support team, far superior to other hosting companies with extensive knowledge.
Keep up the great work everyone!
Gabriel knew right away what my issue was and quickly provided and easy to follow tutorial on how to fix it. I wish all IT people understood issues as easily as he does. Excellent service!
Siteground has the BEST customer service. Seriously! I’ve hosted my websites with every major competitor over the last 20 years and once I found Siteground I never looked back.
It’s such a relief when expert help is at hand when you need it! I was locked out of access to my email server and (due to my own neglect) to my SiteGround portal – but 17 mins of online support from Bozhidar has turned around my fortunes! Thank you. Your service and support is excellent.
Just Amazing Mariya , I really happy with siteground Support Team !
very good and fast service. help me fixed the problem very good.
Very well helped by Stanimir on server response and FCP/CP issues. Gave some valuable tips as well for further wen] optimization
SiteGround’s help system is very good. My experience today was roughly comparable to others on that site–always resulting in a perfect solution. I was attempting to install various features of SG Optimizer while listening to their webinar on the topic. But I am a novice and ended up crashing my whole website. Although the support person did not fully grasp my particular situation and the initial suggestions to fix my problem seemed more trouble than they were worth, in the end my idea to simply use the backup and restore that they now provide for free was perfect. Took about 15 minutes of waiting and the site came back up perfectly.
Thank you a lot to Silvia who cared greatly, told me right what to do and did things automatically as I did not know. Short time with her but very efficient ! Thank you a lot !
Denis S. provided excellent support in answering all of my questions. We lost connection, on my end, before I had a chance to make my last response to him.
I don’t normally write reviews but Toni M. was probably the most friendly and informative sales representative I have had the pleasure of talking with.
Amazing support
Just had my first contact with support and they were very quick to respond then resolve my minor issue. Boris D. was the shining light for this magic moment.
Thanks Boris, nice work Siteground! Sensational nicely padded modular layout backed up by a comprehensive set of site tools.
Great bang for your buck!
George, my last rep, was great as all of the service reps with Siteground. I’m new to the domain game and need a lot of hand holding to work my way thought to success. i’m glad a friend of mine suggested i use this hosting site
Doncho D. is the man!!! My site was experiencing a lot of caching issues and the first chat operator was friendly but not too eager to help (sending me blogs – not a fan of that). But Doncho offered to go into my site to fix things. There were some other issues after that and he went in again to fix it and consulted me on best practices in the future.
That is REAL customer support. Somebody give this guy a trophy. He was extremely helpful because this was an issue for the last four days that no amount of googling could solve. Thanks Donchdo D.!!!
Doncho was extremely helpful and so polite. Probably the nicest chat person I’ve ever had, and that’s saying something since most everyone here is so nice. He helped me update my billing status to a month to month status since I love Siteground but can’t afford a lump sum payment right now. The customer service here is unmatched!! I can’t say enough good things about it. Thank you!!
Great as always, knowledgeable and can be trusted
My chat person today was very helpful and calm and helped me immensely. He turned a very frustrating situation into a good experience. Well done and thank you again, I will definitely recommend following this particular service
Excellent service.
Fast friendly and knowledgeable support Thank you all
This goes out to all of the newbies: I have “been around the block” with web hosts. I am a novice, seriously a novice. But, out of a sense of “I can do this because there are templates”, I volunteered to make websites for 2 fledgling companies that didn’t want to spend money to get a website (2 family members). Well, I have become intimately acquainted with Host Gator, Blue Host, GoDaddy, Dreamhost, and SiteGround. Let me assure you: you will NOT find a better host for novices. Believe me when you are building a website you will encounter problems. Period. But if you have a host that is available lickety split 24 hours a day, you will get through it without aging 5 years. SiteGround BLOWS the competition away in customer service. They are truly all competent (I have worked with around 20 of them), so pleasant, and I never have to wait. Seriously, within seconds I get a rep. And I just have the Managed WordPress package so it’s not because I am some stellar customer. I cannot tell you novices more strongly CHOOSE SITEGROUND.
Diana K was extremely professional and very patient with me while I tried to figure out what to do regarding moving all of my websites over to one place, via the chat function. She gave me all the options available to me and I didn’t feel pressured in any way. I’m very happy with the service I received. 5 Stars!
I had the best SUPPORT possible with Siteground through an angel guy names Eliyah!!! I was so desperate when I saw that my mobile homepage was a disaster, with my Divi builder not working and everything messed up… and this was when I was going to give a client my URL…
Eliyah contacted me as fast as a minute and solved the problem almost immediately!!! There are no words to express how grateful I am.
THANK YOU A MILLION OF TIMES!
Ana Cano
Petar helped me. Understood the issue and opened a ticket.
Thank you.