I’ve used SiteGround for more than a decade now, and it continues to impress me with its performance, reliability, and support. I’ve tested just about every major web host out there, but SiteGround still holds a top spot on my list.
We actually host WPBeginner and several of our partner sites on SiteGround’s cloud platform. This gives us a clear, behind-the-scenes look at how their servers perform under real traffic conditions.
If you’re looking for premium hosting that delivers fast speeds, strong security, and helpful customer service, then SiteGround is a solid option. Still, there are some trade-offs, especially when it comes to pricing and storage limits.
In this updated review, I’ll share my personal experience with SiteGround, including performance test results, support interactions, and screenshots of the tools you’ll be using. By the end, you’ll know whether SiteGround is a good fit for your website.
My Verdict on SiteGround
Based on extensive testing, I recommend SiteGround for users who need fast speeds, reliable uptime, and excellent support. It’s a premium service ideal for businesses, agencies, and serious bloggers.
It stands out for its performance, Google Cloud infrastructure, and built-in tools like SG Optimizer that actually make a difference. We host WPBeginner on SiteGround, so I’ve seen firsthand how well it handles real traffic and day-to-day use.
| ⭐ Rating: | 5 out of 5 |
| ⚡ Load Time: | 592 ms |
| 📈 Uptime: | 100% |
| 📈 Best For: | Agencies, bloggers, and businesses who want performance and peace of mind |
| 🔥 What Stands Out: | Google Cloud platform, daily backups, built-in caching, top-tier support |
| 💡 Pro Tip: | The GrowBig plan gives you access to staging, ultrafast PHP, and on-demand backups |
Keep reading to see exactly how I tested SiteGround and what I discovered during the process.
My Hosting Evaluation Criteria
Based on user feedback on WPBeginner and our own experiences, we have learned what matters the most when choosing a hosting provider.
When evaluating a hosting provider, I focus on the following areas.
- Ease of Use: I tested their custom Site Tools dashboard and setup flow to see how beginner-friendly it is.
- Speed and Reliability: I ran GTmetrix speed tests and monitored uptime and response times across multiple locations.
- Stress Testing: Using K6, I simulated 50 concurrent users to see how SiteGround performs under load.
- Support Experience: I chatted with SiteGround support and used their AI assistant to resolve common hosting questions.
- Pricing and Plan Value: I reviewed features across all shared plans to see what you’re actually getting for your money.
How Did I Test SiteGround?
To give you an honest SiteGround review, I used the same process we follow for every hosting provider on WPBeginner.
Here’s exactly what I did:
Live WordPress Site Setup: I signed up for the GrowBig plan and installed WordPress using SiteGround’s 1-click setup. I added demo content, plugins, and media to simulate a real website.
Speed Testing with GTmetrix: I used GTmetrix to run multiple page speed tests from different locations to measure load time and Core Web Vitals.
Stress Testing with K6: I simulated 50 virtual users accessing the site at once to test how well SiteGround’s servers handle sudden traffic spikes.
Response Time Monitoring: I used PageSpeedPlus to test server response times from key regions, including the US, Europe, and Asia.
Uptime Monitoring: I enabled real-time uptime tracking to check for any downtime or slowdowns during the test period.
Support Interactions: I contacted support through live chat and tested their ChatGPT-powered assistant for helpfulness and accuracy.
This process gives a full picture of what you can expect from SiteGround as a real customer.
Why You Can Trust WPBeginner 🧡
Why You Can Trust WPBeginner
I’ve been reviewing WordPress hosts for over a decade and rely on real test data, not just specs or affiliate commissions.
We also use SiteGround to host WPBeginner and several of our partner websites, which means we have deep, first-hand experience with how it performs at scale.
You can read more about our testing standards and editorial process here.
Bottom line: SiteGround combines speed, uptime, and reliable support in one package. If you’re looking for premium hosting with a simple setup, it’s worth the price.
Let’s take a look at the full test results and how SiteGround compares to other hosts. Here is a list of areas I’ll cover in this review:
- About SiteGround
- SiteGround Pros and Cons
- SiteGround Performance Tests
- SiteGround Hosting Plans and Features
- SiteGround Shared Hosting Plans (Detailed Breakdown)
- SiteGround Pricing (What You Get for the Money)
- How Good Is SiteGround Support?
- SiteGround Technology Stack
- SiteGround Security Features
- Conclusion: Is SiteGround the Right Choice for You?
- SiteGround Coupon
- Frequently Asked Questions About SiteGround Hosting
- Where are SiteGround servers located?
- Why choose SiteGround for WordPress hosting?
- Does SiteGround support WooCommerce?
- Does SiteGround offer a website builder?
- Does SiteGround offer cPanel hosting?
- Is SiteGround better than Bluehost?
- How does SiteGround compare with other hosting providers?
- Does SiteGround offer a free domain name?
- Can I cancel my SiteGround account and get a refund?
- Which SiteGround plan is best for me?
About SiteGround
SiteGround is a popular web hosting company founded in 2004 that provides a range of hosting services built on Google Cloud infrastructure. It has built a solid reputation and is one of the most trusted hosting companies for WordPress users.
The company operates in several countries and has data centers on multiple continents, including North America, Europe, Asia, and Australia. This makes it easy to host your site close to your audience.
Today, SiteGround hosts more than 3 million domains and has a team of over 500 people. It’s a well-established company with deep experience in hosting and support.
SiteGround Pros and Cons
SiteGround is a high-performing host that we’ve used on several of our own sites, including WPBeginner. But like any provider, it comes with trade-offs you should know about before you sign up.
Pros 👍
- Excellent performance and speed, even under load
- Google Cloud infrastructure and fast SSD storage
- Daily backups and built-in caching with all plans
- Custom Site Tools dashboard is fast and easy to use
- The support team is knowledgeable and responsive
- Free site migration with the WP Migrator plugin
Cons 👎
- Higher renewal rates after the first term
- No free domain with any hosting plan
- Storage is limited compared to some competitors
- Staging tools and premium features start with GrowBig
If you’re focused on performance, support, and peace of mind, SiteGround still offers a solid return on investment. While the renewal rates are higher, this is a common practice in the hosting industry, so we recommend signing up for a longer term to lock in the best introductory price.
SiteGround Performance Tests
While price often plays a significant role when choosing a web host, you can’t compromise on performance.
This is why I decided to run my tests to thoroughly review SiteGround’s performance. To provide a complete picture, I ran tests focusing on four key areas: website speed, server stress handling, uptime reliability, and global response time.
SiteGround Speed Test Results
I ran SiteGround’s performance tests using GTmetrix on a live WordPress demo site. The results were impressive right out of the box.
The fully loaded time was just 592 milliseconds. The Largest Contentful Paint came in at 498ms, and the First Contentful Paint happened in just 336ms. That’s blazing fast, even before enabling extra optimization tools.
These results put SiteGround in the top tier of shared hosting providers when it comes to raw speed. It’s quick enough for serious websites and small businesses alike.
SiteGround Stress Test Results
I used the K6 tool to simulate up to 50 visitors accessing the site at once to see how SiteGround’s servers would hold up under pressure.
During the stress test, SiteGround handled the traffic smoothly. Response times remained stable even as the number of virtual users increased. There were no timeouts or spikes, which means the hosting infrastructure is well-optimized for bursts of traffic.
This test confirms that SiteGround is a strong choice if your website needs to handle traffic surges, such as product launches or viral blog posts.
SiteGround Uptime Test Results
Uptime is where SiteGround really shines. I enabled continuous monitoring during the review period, and SiteGround delivered 100% uptime.
Most hosting companies promise 99.9% uptime, which allows for nearly 9 hours of downtime per year. SiteGround’s performance went above that, with zero outages recorded during testing.
If you run a site that can’t afford to go offline, like a business site or online store, SiteGround is a dependable choice.
SiteGround Response Time Test Results
I used PageSpeedPlus to test server response times from six different regions to measure global performance. SiteGround showed consistently strong performance across the board.
In Oregon, the site fully loaded in just 1 second with a render time of 46ms. Even distant regions like Tokyo and Canada Central stayed within acceptable performance limits, though naturally a bit slower due to distance from the origin server.
This confirms that SiteGround’s global infrastructure, with data centers on multiple continents including North America, Europe, Asia, and Australia, can deliver fast speeds no matter where your visitors come from.
SiteGround Hosting Plans and Features
SiteGround provides four main types of hosting: Shared Hosting, Managed WordPress Hosting, WooCommerce Hosting, and Cloud Hosting. Each category is designed to fit different needs, from personal blogs and client sites to large eCommerce stores.
All plans include free SSL, email hosting, daily backups, a custom control panel, staging tools, and a built-in caching system. Even the entry-level plan offers more than most basic shared hosts.
Here’s a quick overview of what SiteGround offers:
- Shared Hosting: Ideal for beginners, bloggers, or anyone launching a small site. Includes everything needed to run a WordPress website.
- Managed WordPress Hosting: Built on the same shared infrastructure but optimized specifically for WordPress performance and security.
- WooCommerce Hosting: Aimed at online stores, with extra tools and caching settings tailored for WooCommerce.
- Cloud Hosting: For growing businesses and high-traffic sites. More scalable and customizable than shared plans, with dedicated resources and flexible upgrades.
At WPBeginner, we use SiteGround’s enterprise infrastructure to host several of our partner sites. It gives us the speed and reliability we need at scale, with a technical team that’s been rock-solid whenever we needed help. Read our case study explaining why we switched to SiteGround.
SiteGround Shared Hosting Plans (Detailed Breakdown)
If you’re starting a new site or blog, SiteGround’s shared hosting is where I’d begin. All three tiers offer solid value, but the differences matter depending on how many sites you run and whether you need staging or priority support.
- Startup Plan: Best for beginners or single-site users. You get 10 GB SSD storage, free SSL, CDN, email, backups, and all essential features. It supports around 10,000 monthly visits.
- GrowBig Plan: This is the plan I recommend most. It supports unlimited sites, includes 20 GB storage, and unlocks key features like staging, on-demand backups, and SiteGround’s Ultrafast PHP. Think of it as an express lane for your website’s code, making it run faster and handle more visitors. It’s a good fit for sites up to 100,000 visits per month.
- GoGeek Plan: Designed for developers or businesses managing multiple client sites. Includes 40 GB storage, white-label tools, Git integration, more server resources, and priority support. It can handle up to 400,000 monthly visits.
No matter which plan you choose, SiteGround makes it easy to scale up later. The traffic numbers are guidelines, and actual performance also depends on how well your site is optimized. You’re never locked in, and everything’s built with WordPress in mind.
SiteGround Pricing (What You Get for the Money)
SiteGround is often seen as a premium host, and for good reason. It’s not the cheapest option, but it packs in more tools, support, and speed features than most shared hosts. I’ve personally paid for GrowBig and GoGeek plans in different client projects, and they’ve always delivered consistent value.
They frequently run introductory deals, so you can start as low as $2.99/month. But keep in mind: renewal prices jump significantly after the first term. If you want the best value, go for a longer term upfront.
| Plan | Startup | GrowBig | GoGeek |
|---|---|---|---|
| Intro Price | $2.99/mo | $4.99/mo | $7.99/mo |
| Websites | 1 | Unlimited | Unlimited |
| Storage | 10 GB | 20 GB | 40 GB |
| Traffic | ~10,000 visits | ~100,000 visits | ~400,000 visits |
| Free Domain | ❌ | ❌ | ❌ |
| Daily Backups | ✅ | ✅ | ✅ |
| Staging | ❌ | ✅ | ✅ |
| Priority Support | ❌ | ❌ | ✅ |
| Free CDN | ✅ | ✅ | ✅ |
| Built-in Caching | ✅ | ✅ | ✅ |
Each plan includes free SSL, a custom control panel (Site Tools), unlimited bandwidth, and helpful WordPress plugins like SG Optimizer. You also get access to their new email marketing tool, which is surprisingly decent for basic campaigns.
How Good Is SiteGround Support?
SiteGround has always had a reputation for responsive and helpful support. I’ve personally reached out to them multiple times while managing client sites and my own test environments. In nearly every case, I was connected to someone knowledgeable within minutes.
They offer 24/7 live chat, ticket support, and phone support. You’ll also find a robust knowledge base and an AI-powered support assistant inside your Site Tools dashboard. The chatbot is trained on real customer questions and can resolve many issues without human involvement.
One of my favorite things is how deeply integrated the support options are. If you’re inside the Site Tools dashboard, you can launch help without ever opening a new tab. It makes troubleshooting a lot faster.
They also publish hundreds of well-organized tutorials and video walkthroughs, which is ideal if you like solving things on your own. We’ve used their documentation often when training writers and new team members working on WordPress setups.
Overall, SiteGround support is reliable and fast. But if you’re used to support via email, note that email-based help is not offered; you’ll need to go through chat or ticketing. Still, for most users, that’s not a dealbreaker.
SiteGround Technology Stack
SiteGround isn’t just another hosting company riding on marketing. They’ve built a high-performance platform that blends Google Cloud infrastructure with a set of in-house technologies designed for serious speed and reliability.
We’ve hosted WPBeginner and several partner sites on SiteGround and consistently benefited from their fast stack, caching layers, and resource efficiency. Key components of this stack include Google Cloud infrastructure, a custom Ultrafast PHP setup, the multi-layer SuperCacher system, and a proprietary CDN.
Here’s a breakdown of what powers it all behind the scenes.
- Google Cloud Infrastructure: SiteGround runs on the Google Cloud network with distributed SSD storage. This ensures fast connections, excellent redundancy, and top-tier availability.
- Ultrafast PHP: Their custom ultrafast PHP implementation reduces the time to first byte and improves memory efficiency. It’s one of the reasons our test sites loaded 30% faster compared to standard PHP setups.
- Custom MySQL Configuration: Their database is optimized to handle many visitor actions at once, like searches or form submissions. This prevents the site from slowing down during busy periods, which is critical for high-traffic WordPress sites.
- SuperCacher: SiteGround’s three-layer caching system includes static cache, dynamic cache, and Memcached. Dynamic caching is turned on by default, and it made a noticeable difference during our stress testing.
- Blazing Fast CDN: Their in-house CDN is easy to set up, and it caches content on multiple edge servers to serve users from the nearest location. That helps reduce load times globally.
- Brotli Compression: Brotli, developed by Google, produces smaller file sizes than gzip. It’s already deployed across all SiteGround servers and helped reduce page weight in our GTmetrix tests.
- Quick Tech Adoption: SiteGround regularly rolls out support for the latest stable versions of PHP and HTTP protocols and was among the first to deploy TLS 1.3 and OCSP stapling.
- SG Optimizer Plugin: For WordPress users, SiteGround provides a powerful performance plugin that gives you fine-grained control over caching, image optimization, lazy loading, and more.
When you combine all of these, it’s clear SiteGround isn’t relying on just one feature to stay competitive. They’ve built a lean, scalable tech stack that works well whether you’re hosting a basic blog or a busy WooCommerce site.
SiteGround Security Features
SiteGround implements a comprehensive security system that includes real-time server monitoring, a custom Web Application Firewall (WAF), an AI-driven anti-bot system, and daily backups. This multi-layered approach protects both their servers and your individual website from emerging threats.
- Real-time server monitoring: Their systems scan for problems every 0.5 seconds, which helps them catch issues before they escalate.
- In-house firewall rules: Their team adds hundreds of new rules each year to defend against the latest WordPress-specific vulnerabilities.
- AI anti-bot protection: Their AI blocks millions of brute-force attempts, spam bots, and other threats before they reach your site.
- SiteGround Security plugin: This free WordPress plugin adds login protection, malware scanning, and advanced security settings for non-tech users.
- Native CDN with DDoS protection: When you enable their CDN, your content is distributed globally, masking your server’s origin IP and filtering out suspicious traffic.
- Daily off-site backups: Your website is backed up every 24 hours, and those backups are stored across multiple data centers for extra safety.
- Monthly security reports: SiteGround sends a detailed breakdown of your site’s security score with actionable recommendations for improving weak areas.
There is one downside worth mentioning. SiteGround charges for domain privacy. It’s $12 for the first year and $24/year after that.
Overall, SiteGround offers one of the most complete security packages in the shared hosting space without requiring you to configure everything manually.
Conclusion: Is SiteGround the Right Choice for You?
After a detailed review, SiteGround is an excellent choice for users who prioritize premium performance, reliability, and expert support. Its plans include powerful features like daily backups, SSD storage, and SiteGround’s free CDN.
However, it may not be the best fit for everyone. For beginners on a strict budget who require a free domain, other hosts might be a better starting point. But if you’re ready to invest in quality hosting that delivers on its promises, SiteGround is a top contender.
Ready to get started with SiteGround? Click here to choose your hosting plan today.
SiteGround Coupon
WPBeginner users get an exclusive 83% discount and free SSL with our SiteGround coupon code.
All you have to do is click on this link to make a purchase. The discount will be applied automatically.
Frequently Asked Questions About SiteGround Hosting
In this detailed SiteGround review, we looked at all aspects of their hosting services. The following are some of the most frequently asked questions about SiteGround by our users.
Where are SiteGround servers located?
SiteGround has data centers on multiple continents, including North America, Europe, Asia, and Australia. You can choose a server location close to your audience when signing up.
Why choose SiteGround for WordPress hosting?
SiteGround offers a highly optimized WordPress hosting platform. Each plan includes its own in-house security features and WordPress tweaks that boost your WordPress site speed and performance.
You can easily set up a WordPress website with their 1-click WordPress installation. You can also move existing WordPress websites using the SiteGround Migrator plugin.
Does SiteGround support WooCommerce?
SiteGround specializes in WordPress and WooCommerce hosting. If you are building a WooCommerce store, then you can rely on SiteGround’s optimizations for consistent performance and reliability.
They are one of the top WooCommerce hosting providers and make it super easy to start an online store without any special technical skills.
Does SiteGround offer a website builder?
No, SiteGround does not offer its own site builder. That’s because they want users to have the option to pick the best website builder for their needs.
This is why they allow you to easily install WordPress, Joomla, Drupal, Magento, Weebly, and many other site builder platforms.
On the SiteGround platform, you can also create unlimited web pages without any restrictions.
Does SiteGround offer cPanel hosting?
No, SiteGround no longer offers cPanel hosting. Once cPanel raised its licensing fees, SiteGround decided to remove cPanel hosting and instead built a far superior web hosting control panel for both beginners and advanced users. This allows them to offer managed WordPress hosting-like features without the high costs.
Is SiteGround better than Bluehost?
SiteGround and Bluehost used to offer the same features, but with recent innovations, SiteGround has significantly improved its hosting technology.
SiteGround is better than Bluehost in terms of overall performance, technology infrastructure, and support quality. However, with all this innovation, SiteGround pricing is significantly higher.
So, when it comes to pricing, Bluehost is better than SiteGround because not only is it cheaper, but it also offers a free domain name with each account.
For more details, see our honest comparison of SiteGround vs. Bluehost vs. WP Engine.
How does SiteGround compare with other hosting providers?
Readers often ask us how SiteGround compares with GoDaddy, Hostinger, HostGator, GreenGeeks, DreamHost, A2 Hosting, and other web hosting services.
They all used to provide similar features and technology, but over the last year, SiteGround has really stepped up its innovation.
With all the managed WordPress hosting features, Google Cloud infrastructure, and custom performance optimization, SiteGround is now in a class of its own with its premium hosting.
Does SiteGround offer a free domain name?
No, SiteGround does not offer a free domain name. You can buy a domain name from another registrar and point it to your SiteGround account or buy one from SiteGround during signup at an additional cost.
Can I cancel my SiteGround account and get a refund?
SiteGround offers a 30-day money-back guarantee with all its shared plans. During this period, you can try out its services. You are eligible for a refund if you cancel your account during this period. However, domain name registrations are non-refundable.
Which SiteGround plan is best for me?
Each SiteGround plan has different server resources. However, if you are just starting out, then their Startup plan would be perfect for that. You can upgrade at any time if you need more resources. Choose your SiteGround plan to get started.
Stuart
Quite simply the best customer service of any company anywhere. Fast, efficient, polite – simply excellent.
Susan McLoughlin
After the installation of an SSL Certificate I had three different issues yesterday. Each time the problem was solved within half an hour. I am so impressed with the service. The tech gurus clearly know what they are doing. Not only that they are extremely professional and polite. I am just becoming familiar with the backend of Site Ground and find it much easier to navigate than previous hosts. I will be recommending them.
Leondras
Excellent service! The best there is
thanks guys
Drew
NEVER USE THEM. They get you onboard and then charge way more to renew and they stole my domain name and I tried to contact them and they wanted $200 to buy it back … Save yourself and don’t use them …. What bunch of jerks, my credit card expired they did not notify me the domain name expired, they wanted to charge me $200 to get it back. What was the kicker is they released my domain before the 45 day icann time and when I contacted them they bought my domain name from under me. Extortion at best …
SiteGround
Since we do not have enough information to identify your account, we cannot check your case in detail. Still, we would like to clarify that our system sends out multiple emails about upcoming expiration dates, as well as reminders to users at login about expiring services or outdated payment information. If your credit card on file was not valid, and you did not react to the email notifications and client area alerts, unfortunately our system wouldn’t have been able to renew your services.
Also, please consider that SiteGround is not a direct domain registrar and we simply facilitate the process of domain management, following the rules of the registrar company.
If a domain name is not renewed on time, a redemption fee charge is added, but it is not collected by SiteGround – it is part of the process for reclaiming the domain from ICANN, which also determines the amounts charged for each domain to be released.
Jakob
I never regret having switched to Siteground. Excellent, fast and friendly service. No more words needed.
Joseph
I am just at the point of purchasing a domain and getting it hosted. Am now thinking choosing siteground and hostgator which seems to be very porpular
Gerald Potts
I’ve been with four different hosting companies in my website building adventure. Siteground is the best. None of the other hosting companies in my experience would, or even knew how to go into my dashboard and help fix a problem I was having. Siteground folks have done it for me more than once. The two smartest things I’ve done in my website construction learning was joining Siteground and Elegant Themes. It doesn’t get any better or easier than that as I don’t know one thing about html, python, joomla or even short codes and I can still build websites that suit all my needs. And slowly but surely I’m learning more and more and eventually I’ll learn about the short codes and other things web designers know. In the meantime, Siteground and Elegant Themes have made it possible for me build decent websites while I’m learning. I like that.
Rebecca Ballingall
I love how quickly and helpful the support team are especially with those who are technology challenged.
Noel McHugh
I’ve already commented on this review page but have since ran into difficulties making a smooth transfer from my current host due to some exceptions/errors on my side. However, with the help these guys have given me since, I felt compelled to comment again!
I’m generally sceptical of something that just looks too good but I really have to say that Siteground are a breath of fresh air and an absolute joy to work with. Superfast and efficient in every way and a super positive attitude towards giving the customer the best possible service.
Alessadro Muraro
My sales site is aimed at a public Italian, but I decided to use Siteground for their outstanding performances and immediate assistance, in real time!Which in Italy with other providers of similar services you have to wait. . . wait too long.
Holly Partridge
I have recently joined Siteground and so far, I have been incredibly impressed by their efficient and constructive customer service. I have contacted them several times via the online chat and everyone has been extremely helpful in pointing me in the right direction. And, so that you know, the only reason I have had to contact them is merely down to user error, as I am a complete beginner at this!
Jim Lucore
I switched to SiteGround a few weeks ago and am very glad I did. My old host who is still a great company just could not handle the load my site was putting on their servers. So far SiteGround seems to handle the load and my ignorance on some subjects
quite well!
The entire support team is great to work with and they are very kind and considerate.
Awesome job Guru’s!
Graham Moran
Wow. I am upgrading my website and just purchased my server support here. The two CS Reps that I have worked with were truly amazing and have made things so much easier. I feel confident in make this transition to a new service. I will be recommending Siteground to my friends.
Jimi
no words will be siteground support staff, it’s really world no. one client-friendly hosting provider..
awesome support.
Al Mamun
Simply awesome support. I am very glade to be part of siteground . Support is too much good. Highly recommended siteground . Their expert staff completed my website transfer from my previous hosting provide just 7 hour. And all set done. I am really happy to take this service.
Best of luck siteground
Davide Corizzo
I was looking for a web hosting service for my Wordpress page/blog and submitted a question via chat about the limit of 10,000 visitor per month if I pick the StartUp plan.
Very quick responsiveness and the operator who answered me was perfect and coincise.
I’ll probably (99,9%) go for SiteGround
Noel
After a year with an “ok” hosting server, I’ve spent a couple of hours comparing hosts to find a better host and so far these guys tick all the boxes! Have just signed up and the signup support was well above the norm!
Jay
Am very very very pleased with Siteground, their tech support is always fast and courteous. I switched to them about 5 months ago and so far it has been nothing but EXCELLENT !!
Sami latouf
The SiteGround team is second to none. Also their infrastructure partners are the best in the industry so its a win win.
Fred Mellink
What would you expect from a hosting provider? That you website is fast? Always online? Secure? Yes, that is what I expect from a hosting provider. And there are many hosting providers who can provide these services. But Siteground goes further. Also when you have a problem in your Joomla or Wordpress website, the support people are willing to help fixing these problems. I have has 4 hosting providers before but SiteGround is the best so I stick with them
Never had so responsive professional support before.
Guillermo Menez
As always, excellent Service!
Lane Guin
First of all I was able to get on Live Chat immediately which does not happen with my current web hosting company. They then stayed on line with me until every question I had was answered completely. I’m going to transfer all of my website clients over to SiteGround from my current provider!
Matthew Wilson
I’m a beginner blogger, trying to shift my free WP site over to a hosted one. Found these guys from several internet comparison blogs and reviews, so I’m trying them out. So far, I’m 100% impressed- quick, friendly service, great pricing, clear instructions and easy to follow directions. Nothing like my experience at Blue Host.
Mindy
As always, I received amazing support! Liz went and fixed my problem so quickly and truly made my day! I will always recommend Siteground as I’ve never experienced such excellent, and friendly, help anywhere!
Mohamed
Site ground are by far the best. The support, the services, the offers, promotions. They are absolutely amazing. Thumbs Up.
Rudy Timmerman
I just transferred from Hostgator, and the help I received was awesome. The rep was not only helpful, he also had the knowledge to get the transfer started right off the get go. I am more than pleased with the service, and the price was right.
Rudy
Jeannie Hill
I as well have referred multiple clients to Siteground with previous success.
Unfortunately, after 4 days of continual submission of details, tickets, and full efforts to communicate with Siteground staff, this last clients site is still not live.
One of the staff has now been forth coming enough to be able to comment that, “I have checked and the website indeed was not transferred properly.” So we have now reached an honest communication – for which I am grateful.
However, Siteground has not been able to “sync” the site after migration to the client’s new account with the proper theme, CSS style sheet, and last version of the development site. Labeled for days under a ticket they call “High server resource consumption of your account”, it is clear now from days of phone calls and live chats, that the real issue is that Siteground is experiencing high load times and cannot manage the transfer.
All works beautiful on the development, which is also on Siteground. Both the development site and the live site are on the Go Geek package. It seems that a shared server at this higher level is insufficient for even a small site.
Hannah
Wouldn’t go anywhere else. So helpful, efficient and polite.
Imad
Gotta hand it to siteground, best of the best !
I’m a super satisfied customer
Larry Shetzer
Siteground customer support could not be better- fast, informed, clearly explained. The team are all totally professional, polite, and proficient- a class act!
oscar
extremely fast live support!
Mahmoud
I’m just WOWed by the level of service here, guys, with no hesitation this is the best service and experienced technical team you can find on the net.
They have taken it to another level here!
moving all my sites (around 10 sites) to siteground hosting the best hosting and best service in the world!
Wow!
Gail King
Personally, I’ve found SiteGround to be a bit exasperating due to their huge learning curve. For someone with limited web hosting skills, their CPanel is difficult to get into, and while their WordPress installations are fast and simple to do, I’ve found the learning curve a bit huge for my tastes. I’m going to continue to use SiteGround for a while, but the “jury” is still out as to if I’ll stay with them or move my stuff elsewhere. I would, at this time, give them a TWO STAR ONLY rating.
A. Alloui
I’ve just finished talking with one of Siteground support technician to resolve an issue not related to Siteground and she resolved the issue within minutes (very short minutes). This is not the first time I get a hosting account with Siteground and need them to do something for me on their end and get the request completed in a very short amount of time. Their chat support always took less than 10 seconds. WOW! Keep up the good work Siteground!
Eldar
Tech, helped me with my SSL situation. Was very attentive, listened to my problems and resolved without a problem. Thanks again.
Danail Kroejev
3 times I use the customer support chat center.
2 times I have to chat with the peoples from the support in English language.
They are Bulgarian. I am Bulgarian. My English is not enough good.
Use your employees them bilingual skills. Will be beater for the costumers, and will be an big extra for your company.
The service is perfect. The competency of the peoples is excellent.
Adam
Siteground are the best. All of the mistakes I make are fixed in a flash with their fantastic support service. Brilliant hosting at a great price.
Erwin Doms
We transferred our site to SiteGround, and they made things exceptionally easy ! I would recommend them to everyone ! We’re sure that if there are any future problems, they will be there for us ! Thank-you SiteGround – it’s been a pleasure !
Alessandro Colalongo
Siteground is the best!!!!! Never seen a service faster and more reliable! Thanks so much!
Lucy
Always LOVE SiteGround! They are always available and very helpful! Keep up with great work, guys!
Mark Grindey
I would highly recommend siteground to any of our clients. They have excellent prices and there support staff are second to none. I have little technical knowledge and have had some challenging questions and sitegrounds staff have always been patient and extremely helpful. It is nice to know that there is still a company that put there customer service first and make you feel like it is not just all about getting to your wallet.
shelley
I have most of my clients currently with bluehost, but I will start putting some with siteground. It takes 25 to 30 minutes to get on chat with bluehost now, they are just getting too big. But siteground chat came up within a couple of minutes. Great support is key.
Mark Gandy
Count me as another (new) customer who really likes their support. I had two technical questions, and Live Chat was fast and efficient.
Darren Li
Just subscribe to their GrowBig plan, great features, great sales rep, great price (Black Friday sale)!
Marcy Albano
This was the fastest most efficient support that I have seen in a long time. Thanks
Brylle Estrada
Siteground is very professional and understand their customers really. I have no question why Siteground is number 1 in review and positive comments.
bijn
quick and help me back to joomla again.have a nice day.
Scott Mugniani
Live Chat was very quick and helpful.
Brandi Neithamer
I have set up 5 sites now with SiteGround.com and they are hands down the best hosting provider. I have always been up and running in less than two hours with them no matter the size of the site I am moving to them. They take care of all my issues, and there up time is amazing. Over the past 15 years I have had sites hosted across multiple companies, and never have had such an outstanding experience! I cant wait wait to move more sites to them.
Nirmala
I’m planning to change my hosting service to Siteground. I’ve grabbed essential details from the support team. Besides, it is good to know that they are offering free migration service.