I have used SiteGround for more than a decade, and WPBeginner itself runs on SiteGround’s cloud platform. That gives me a behind-the-scenes look at how their servers handle real traffic, which no throwaway test site can match.
In July 2026, I tested SiteGround the same way I tested 14 other WordPress hosting companies, with an identical WordPress site on a custom domain, the same tools, and the same checklist.
This SiteGround review will show you the real numbers from my rigorous speed test using industry-standard benchmarking tools.
Quick Answer – Is SiteGround Worth It?
Yes, SiteGround is worth it if you want a host where a real human answers the phone at any hour. It scored 75 out of 100 on our WPBeginner Score, which places it 4th out of our 7 recommended hosts.
In our hosting speed test, SiteGround showed content in 608 ms, faster than the 659 ms median of the popular hosts we tested. It is also one of the few budget hosts we tested that includes 24/7 phone support on every plan.
Their StartUp plan costs $2.99 per month for the first year. It offers a balance of affordability, high-performance, and beginner-friendly tools to build your website.
SiteGround at a Glance
| SiteGround Test Summary (July 2026) | |
|---|---|
| WPBeginner Score | 75 / 100 |
| Speed (LCP) | 608 ms |
| Global response time | 369 ms average across 6 regions |
| Uptime | 99.96% over a 30-day monitoring window |
| Pricing | From $2.99/mo with our link, renews at $17.99/mo |
| Support | 24/7 live chat, phone, and tickets on every plan |
| Best for | Site owners who want the most complete support |
You can see how SiteGround ranks against all the hosts I tested in our best WordPress hosting comparison, which uses the same data as this review.
About SiteGround
SiteGround started in Sofia, Bulgaria in 2004 and now hosts more than 3 million domains with a team of over 500 people. Its hosting runs on Google Cloud infrastructure with 11 data centers across North America, Europe, Asia, and Australia.
We host WPBeginner and several of our partner sites on SiteGround’s enterprise cloud platform. Even so, I did not let our own history with the company influence this review, and the verdict below comes from what my hosting speed test actually measured.
Pros and Cons of SiteGround
Pros
- The most complete support of the budget hosts we tested – 24/7 chat, phone, and tickets on every plan
- Runs on the Google Cloud platform with built-in caching and the Speed Optimizer plugin
- Daily backups on every plan, with up to 30 copies kept – the deepest backup retention of the hosts we tested
- Free domain for the first year, free CDN, free SSL, and email hosting on all plans
- 608 ms LCP in our speed test, faster than the 659 ms median of the hosts we tested
- Proven on real websites – WPBeginner and several of our partner sites run on SiteGround’s cloud platform
Cons
- The steepest renewal jump of our budget picks – the $2.99 intro price rises to $17.99 per month after the first term
- The entry StartUp plan covers 1 website, 10 GB of storage, and around 10,000 visits a month
- Slower under sustained load than the fastest hosts we tested – a 129 ms P95, where Hostinger held 21 ms
- Staging and Ultrafast PHP start on the GrowBig plan, not on StartUp
How I Tested SiteGround (Methodology)
I used the same testing protocol for every hosting company in our comparison. I set up an identical WordPress site with a default theme and test content, including images, on a custom domain.
Then I ran the same four tests – GTmetrix for speed and LCP, k6 for stress with 50 virtual users at the same time, a response-time test from 6 global regions, and 30 days of UptimeRobot monitoring.
Those four tests make up the performance side of the WPBeginner Score, which counts for 80% of the total. Each test carries a set weight, so no single lucky number can carry a host.
The other 20% of the score comes from value. For that part I look at what the plan really costs and gives you in return, including the intro price, the renewal price, how many sites and how much storage you get, the plan limits, and the quality of support.
SiteGround’s 75 is an honest number. It reflects good speed and response results, a weaker number under sustained load, and a value grade that the renewal price holds down.
The full methodology, the exact weights, and every host’s raw numbers are in our best WordPress hosting guide.
SiteGround Performance Test Results
Below you can find my full SiteGround speed test results.
Speed Test – 608 ms LCP
Largest Contentful Paint (LCP) measures how quickly the main content of a page appears. It is the speed number Google’s Core Web Vitals care about most.
My SiteGround test site showed an LCP of 608 ms, and the full page loaded in 1.1 seconds.
That is a strong result for a shared plan. The median LCP of the popular hosts I tested was 659 ms, so SiteGround came in ahead of the pack.
The fastest hosting company in our tests, Levamo, loaded in 358 ms. So SiteGround is not the speed champion, but it is comfortably in the faster half of our data.
Server Response Time – 369 ms Global Average
Speed test tools load the whole page with images included, but that’s only one part of the performance. To see raw server speed, I also measured time to first byte (TTFB) from data centers in 6 regions around the world.
SiteGround averaged 369 ms across the 6 regions.
Response times were good in North America and Europe. South America and Japan were slightly slower, which is normal when the test site sits far from those regions.
If your audience is global, then turn on SiteGround’s included CDN. It serves your content from locations closer to your visitors and closes most of that gap.
Stress Test – 129 ms P95 With 50 Virtual Users
To see how a host behaves under a traffic spike, I sent 50 virtual users to the test site with k6 by Grafana Labs and recorded the P95 response time.
SiteGround’s response time fluctuated a bit during the test, but it did not fail a single request and held a P95 response time of 129 ms.
A 129 ms P95 means the site stayed fast for visitors even during the spike, and zero failed requests is the result that matters most for a real site.
At the same time, the fastest hosts we tested held lower numbers under the same load, and Hostinger recorded a 21 ms P95. If sustained heavy traffic is your main concern, the comparison table below shows how the similarly priced hosts stack up.
Uptime – 99.96% Over 30 Days
I monitored the SiteGround test site with UptimeRobot, checking every 5 minutes. Over the 30-day window, it recorded 99.96% uptime with one incident of 15 minutes.
Most hosting companies promise 99.9% uptime, and SiteGround stayed above that promise in our window. One 15-minute issue in a month is a small miss, but I would rather show you the exact number than round it up.
Our own longer track record backs this up. WPBeginner has run on SiteGround’s cloud platform for years, and reliability has never been the reason we thought about leaving.
How SiteGround Compares to Other Hosts We Tested
The speed test numbers on their own do not give you the full picture. Here is how SiteGround performed compared to other similarly priced hosts from our comparison, all tested with the identical setup.
| Host | LCP | Global response | Uptime | Intro / renewal | WPBeginner Score |
|---|---|---|---|---|---|
| SiteGround | 608 ms | 369 ms | 99.96% | $2.99 / $17.99 | 75 / 100 |
| Hostinger | 659 ms | 227 ms | 100% | $2.69 / $10.99 | 88 / 100 |
| Bluehost | 933 ms | 599 ms | 100% | $2.99 / $9.99 | 69 / 100 |
| DreamHost | 986 ms | 658 ms | 100% | $1.99 / $7.99 | 64 / 100 |
The WPBeginner Score weighs performance at 80% and value at 20%. SiteGround’s 75 reflects exactly what you see above. It beats Bluehost and DreamHost on every speed metric, while its renewal price and entry limits keep the value side of the score down.
To see the full rankings, and the raw data for every host we tested, check out our best WordPress hosting guide.
SiteGround’s Infrastructure and Technology
Most other SiteGround reviews skip what’s under the hood of their platform, and I believe it’s worth highlighting.
Google Cloud platform – SiteGround runs on the Google Cloud network with distributed SSD storage. That is the same class of infrastructure many expensive managed hosts use, and it is part of why our speed numbers came in ahead of the median.
Server stack – each account runs in its own Linux container with a mix of Apache and NGINX on top, so a problem on one account stays isolated from everyone else. An in-house system checks server status every half second, and human engineers watch the infrastructure around the clock.
Caching – every plan gets all three levels of SiteGround’s SuperCacher. It caches static files and dynamic pages out of the box, and you can switch on Memcached for database queries.
Their free Speed Optimizer plugin controls caching, image optimization, and lazy loading inside WordPress. The servers also run Brotli compression, which produces files up to 20% smaller than gzip.
PHP and databases – SiteGround manages your PHP version for you and updates it automatically once a new release is stable. Its custom MySQL setup is tuned for busy sites, and GrowBig and higher add SiteGround’s Ultrafast PHP, which they say cuts time to first byte by up to 30%.
Data centers – SiteGround has 11 data centers across North America, Europe, Asia, and Australia, and you choose your location during signup. I recommend picking the one closest to your audience.
CDN and security – SiteGround’s in-house CDN caches your content on more than 170 edge locations, and every plan includes free SSL, a custom web application firewall, and AI anti-bot protection. Their free Security Optimizer plugin adds login protection and malware scanning.
Backups – SiteGround backs up your site daily, keeps up to 30 copies, and stores them off-site across multiple data centers. That is the deepest backup retention of the hosts we tested, and it comes on every plan.
AI tools – every account includes SiteGround AI Studio with 20,000 free monthly tokens, plus a built-in AI agent that can update content, manage plugins, and make bulk changes on your WordPress site from a chat.
SiteGround Hosting Plans and Pricing
SiteGround offers shared, managed WordPress, WooCommerce, and cloud hosting. For most readers of this review, the shared WordPress plans are the relevant ones.
- StartUp – 1 website, 10 GB storage, and capacity for around 10,000 visits a month. $2.99 per month for the first 12-month term with our link, renews at $17.99 per month. You still get the free domain, daily backups, the CDN, and email hosting even on this tier.
- GrowBig – unlimited websites, 50 GB storage, and capacity for around 100,000 visits a month. Starts at $4.99 per month, renews at $29.99. This tier adds staging, on-demand backups, and SiteGround’s Ultrafast PHP setup.
- GoGeek – unlimited websites, 100 GB storage, and capacity for around 400,000 visits a month. Starts at $7.99 per month, renews at $44.99. It adds Git integration, white-label tools for client work, more server resources, and priority support.
SiteGround treats those visit numbers as a reference point rather than a hard limit. The real constraint at each tier is server resources. StartUp allows 200,000 files (inodes), GrowBig 400,000, and GoGeek 600,000, with more CPU allowance at each step up.
All plans include a free domain for the first year, free SSL, SiteGround’s CDN, email hosting, daily backups, and the custom Site Tools control panel. All plans also come with a 30-day money-back guarantee.
My honest advice is to treat GrowBig as the real SiteGround plan, and StartUp as a trial of the platform. The staging tool and Ultrafast PHP on GrowBig are the features you will miss first as your site grows.
Free and Paid Hosting Addons
SiteGround’s headline price is honest, but a few extras start free and later become paid. Knowing these up front will save you surprise charges.
- Free domain – free for the first year on .com, .us, .org, and .net registrations, then it renews at the standard domain rate. If you cancel within the 30-day guarantee window, the domain registration itself is non-refundable. This is fairly standard practice across all shared hosts that offer a free domain.
- Domain privacy – free for the first year on supported domain extensions, then it renews at an extra yearly cost. Again, most shared hosts handle privacy the same way.
- Renewal prices – all three plans renew well above the intro price ($17.99, $29.99, and $44.99 per month). Renewal jumps are common across the shared hosting industry, so sign up for a longer term to lock the intro rate for longer.
- StartUp plan caps – the entry plan limits your account to 200,000 files, where GrowBig allows 400,000 and GoGeek 600,000. Staging and Ultrafast PHP also start on GrowBig, so plan for that tier if you run anything image-heavy.
- Email limits – email accounts are unlimited, but they share up to 10 GB of storage taken from your plan’s disk space, and sending caps at 400 emails per hour on StartUp and GrowBig (800 on GoGeek). A newsletter with real volume belongs on a dedicated email service anyway.
- Refund rules – the 30-day money-back guarantee covers the shared hosting plans but not domain registrations.
SiteGround Support
This is where SiteGround really stands out. Every plan includes 24/7 support from real humans through live chat, phone, and tickets, which is the most complete support lineup of the budget hosts we tested.
Most hosts at this price stick to chat only. Being able to call a real person at 3 am is the reason I suggest SiteGround to anyone who gets nervous handling tech on their own.
There is also an AI-powered assistant inside the Site Tools dashboard that resolves common questions instantly, plus hundreds of well-organized tutorials and video walkthroughs. One honest note – SiteGround does not offer support over email, so you will go through chat, phone, or tickets.
My support opinion here comes from years of real use, not a test ticket. WPBeginner and several of our partner sites run on SiteGround’s cloud platform, and their technical team has been rock-solid whenever we needed help at scale.
Who Should Use SiteGround and Who Should Look Elsewhere
Choose SiteGround if you want hosting with a real safety net. The 24/7 phone, chat, and ticket support on every plan, the Google Cloud platform, and daily backups with 30 kept copies make it the pick for a business site where you want expert help one call away.
Look elsewhere if the long-term price is your deciding factor, since Hostinger renews at $10.99 per month against SiteGround’s $17.99. The same goes if you want the simplest possible first-site start (Bluehost installs WordPress for you at signup), or you run a high-traffic eCommerce site that needs top performance under load, where Levamo led our tests (see our full hosting comparison).
Final Verdict – Is SiteGround the Right Choice for You?
SiteGround is perfect for site owners who want premium managed-style hosting with the most complete support at a budget entry price. It is the host we trust with WPBeginner itself, and it has earned that trust over more than a decade of use.
My verdict – if you want a host where help is one call away, visit SiteGround and start on the StartUp plan, then move to GrowBig as your site grows. If price or raw speed under load is your deciding factor, our best WordPress hosting comparison shows which host won each category on the same tests.
FAQs About SiteGround
1. What are the disadvantages of SiteGround?
Based on our tests, the main ones are the renewal price (the $2.99 intro rises to $17.99 per month after the first term), the entry plan limits (1 website, 10 GB storage, and around 10,000 visits a month), and a slower result under sustained load than the fastest hosts we tested (129 ms P95). Staging and Ultrafast PHP also start on the GrowBig plan rather than on StartUp.
2. Is SiteGround worth the renewal price?
It depends on what you value. At renewal, StartUp costs more than Bluehost ($9.99) or Hostinger ($10.99), and what you get for the difference is the Google Cloud platform, daily backups with 30 kept copies, and phone support on every plan.
I believe that trade is worth it for a business site that wants a human on call. If your goal is the lowest long-term bill, then pick a longer initial term to delay the renewal, or choose a cheaper host.
3. Is SiteGround better than Bluehost?
On our identical July 2026 tests, SiteGround was faster than Bluehost on every metric. It showed content in 608 ms against Bluehost’s 933 ms, and its global response time was 369 ms against 599 ms.
Bluehost counters with a cheaper renewal ($9.99 against $17.99 per month) and 10 websites on its entry plan, where SiteGround gives you one. Our SiteGround vs Bluehost comparison goes deeper.
4. Is SiteGround better than Hostinger?
It depends on your priority. SiteGround showed content faster in our speed test (608 ms against Hostinger’s 659 ms) and is the only one of the two with phone support.
Hostinger held up better under sustained load (a 21 ms P95 against SiteGround’s 129 ms), renews cheaper at $10.99 per month, and gives you 3 websites on its entry plan. That mix is why Hostinger scored 88 on our WPBeginner Score against SiteGround’s 75.
5. Can SiteGround handle high traffic?
In our stress test with 50 concurrent users, SiteGround held a 129 ms P95 response time with zero failed requests. That is a solid result, though slower than the fastest hosts we tested under the same load.
The StartUp plan is rated for around 10,000 visits a month, so a growing site should plan on GrowBig or GoGeek. For even bigger sites, SiteGround’s cloud platform is the proven step up, and it is what WPBeginner itself runs on.
6. Does SiteGround offer a free domain name?
Yes, SiteGround currently includes a free domain name for the first year with all of its hosting plans. You can register a .com, .us, .org, or .net domain at no extra cost during signup, and it renews at the standard rate after year one.
7. Where are SiteGround’s servers located?
SiteGround has 11 data centers on multiple continents, including the United States, Europe (Madrid, London, Frankfurt, Paris, and Eemshaven), Singapore, and Sydney. You choose a server location close to your audience when signing up, and the hosting runs on Google Cloud infrastructure.
8. Does SiteGround use cPanel?
No, SiteGround no longer offers cPanel and instead built its own control panel called Site Tools. In my experience it is faster and easier to use than cPanel, and it keeps day-to-day tasks like email, SSL, and backups in one place.
9. Which SiteGround plan should I get?
We recommend starting with their StartUp plan if you run one small site, and moving to GrowBig when you need staging, more storage, or more than one website. Upgrading later takes a few clicks, so there is no reason to overbuy on day one.
WPBeginner users get an exclusive discount of up to 83% with our SiteGround coupon.
Changelog
- August 2026 – Rebuilt the review around our July 2026 test data (speed tested July 23, response time July 24, 30-day uptime window). Added the WPBeginner Score, the comparison table against similarly priced hosts, the infrastructure section, and the pricing fine print with current renewal rates.
We hope this review helped you with your WordPress hosting research and helps you choose the right WordPress host for your needs. You may also want to see our pick of must-have WordPress plugins for business websites.
If you have any questions or feedback about my SiteGround review, please send me a message. I love hearing from our readers.
Also you can scroll below to read real SiteGround user reviews from other business owners from around the world.
Stuart
Quite simply the best customer service of any company anywhere. Fast, efficient, polite – simply excellent.
Susan McLoughlin
After the installation of an SSL Certificate I had three different issues yesterday. Each time the problem was solved within half an hour. I am so impressed with the service. The tech gurus clearly know what they are doing. Not only that they are extremely professional and polite. I am just becoming familiar with the backend of Site Ground and find it much easier to navigate than previous hosts. I will be recommending them.
Leondras
Excellent service! The best there is
thanks guys
Drew
NEVER USE THEM. They get you onboard and then charge way more to renew and they stole my domain name and I tried to contact them and they wanted $200 to buy it back … Save yourself and don’t use them …. What bunch of jerks, my credit card expired they did not notify me the domain name expired, they wanted to charge me $200 to get it back. What was the kicker is they released my domain before the 45 day icann time and when I contacted them they bought my domain name from under me. Extortion at best …
SiteGround
Since we do not have enough information to identify your account, we cannot check your case in detail. Still, we would like to clarify that our system sends out multiple emails about upcoming expiration dates, as well as reminders to users at login about expiring services or outdated payment information. If your credit card on file was not valid, and you did not react to the email notifications and client area alerts, unfortunately our system wouldn’t have been able to renew your services.
Also, please consider that SiteGround is not a direct domain registrar and we simply facilitate the process of domain management, following the rules of the registrar company.
If a domain name is not renewed on time, a redemption fee charge is added, but it is not collected by SiteGround – it is part of the process for reclaiming the domain from ICANN, which also determines the amounts charged for each domain to be released.
Jakob
I never regret having switched to Siteground. Excellent, fast and friendly service. No more words needed.
Joseph
I am just at the point of purchasing a domain and getting it hosted. Am now thinking choosing siteground and hostgator which seems to be very porpular
Gerald Potts
I’ve been with four different hosting companies in my website building adventure. Siteground is the best. None of the other hosting companies in my experience would, or even knew how to go into my dashboard and help fix a problem I was having. Siteground folks have done it for me more than once. The two smartest things I’ve done in my website construction learning was joining Siteground and Elegant Themes. It doesn’t get any better or easier than that as I don’t know one thing about html, python, joomla or even short codes and I can still build websites that suit all my needs. And slowly but surely I’m learning more and more and eventually I’ll learn about the short codes and other things web designers know. In the meantime, Siteground and Elegant Themes have made it possible for me build decent websites while I’m learning. I like that.
Rebecca Ballingall
I love how quickly and helpful the support team are especially with those who are technology challenged.
Noel McHugh
I’ve already commented on this review page but have since ran into difficulties making a smooth transfer from my current host due to some exceptions/errors on my side. However, with the help these guys have given me since, I felt compelled to comment again!
I’m generally sceptical of something that just looks too good but I really have to say that Siteground are a breath of fresh air and an absolute joy to work with. Superfast and efficient in every way and a super positive attitude towards giving the customer the best possible service.
Alessadro Muraro
My sales site is aimed at a public Italian, but I decided to use Siteground for their outstanding performances and immediate assistance, in real time!Which in Italy with other providers of similar services you have to wait. . . wait too long.
Holly Partridge
I have recently joined Siteground and so far, I have been incredibly impressed by their efficient and constructive customer service. I have contacted them several times via the online chat and everyone has been extremely helpful in pointing me in the right direction. And, so that you know, the only reason I have had to contact them is merely down to user error, as I am a complete beginner at this!
Jim Lucore
I switched to SiteGround a few weeks ago and am very glad I did. My old host who is still a great company just could not handle the load my site was putting on their servers. So far SiteGround seems to handle the load and my ignorance on some subjects
quite well!
The entire support team is great to work with and they are very kind and considerate.
Awesome job Guru’s!
Graham Moran
Wow. I am upgrading my website and just purchased my server support here. The two CS Reps that I have worked with were truly amazing and have made things so much easier. I feel confident in make this transition to a new service. I will be recommending Siteground to my friends.
Jimi
no words will be siteground support staff, it’s really world no. one client-friendly hosting provider..
awesome support.
Al Mamun
Simply awesome support. I am very glade to be part of siteground . Support is too much good. Highly recommended siteground . Their expert staff completed my website transfer from my previous hosting provide just 7 hour. And all set done. I am really happy to take this service.
Best of luck siteground
Davide Corizzo
I was looking for a web hosting service for my Wordpress page/blog and submitted a question via chat about the limit of 10,000 visitor per month if I pick the StartUp plan.
Very quick responsiveness and the operator who answered me was perfect and coincise.
I’ll probably (99,9%) go for SiteGround
Noel
After a year with an “ok” hosting server, I’ve spent a couple of hours comparing hosts to find a better host and so far these guys tick all the boxes! Have just signed up and the signup support was well above the norm!
Jay
Am very very very pleased with Siteground, their tech support is always fast and courteous. I switched to them about 5 months ago and so far it has been nothing but EXCELLENT !!
Sami latouf
The SiteGround team is second to none. Also their infrastructure partners are the best in the industry so its a win win.
Fred Mellink
What would you expect from a hosting provider? That you website is fast? Always online? Secure? Yes, that is what I expect from a hosting provider. And there are many hosting providers who can provide these services. But Siteground goes further. Also when you have a problem in your Joomla or Wordpress website, the support people are willing to help fixing these problems. I have has 4 hosting providers before but SiteGround is the best so I stick with them
Never had so responsive professional support before.
Guillermo Menez
As always, excellent Service!
Lane Guin
First of all I was able to get on Live Chat immediately which does not happen with my current web hosting company. They then stayed on line with me until every question I had was answered completely. I’m going to transfer all of my website clients over to SiteGround from my current provider!
Matthew Wilson
I’m a beginner blogger, trying to shift my free WP site over to a hosted one. Found these guys from several internet comparison blogs and reviews, so I’m trying them out. So far, I’m 100% impressed- quick, friendly service, great pricing, clear instructions and easy to follow directions. Nothing like my experience at Blue Host.
Mindy
As always, I received amazing support! Liz went and fixed my problem so quickly and truly made my day! I will always recommend Siteground as I’ve never experienced such excellent, and friendly, help anywhere!
Mohamed
Site ground are by far the best. The support, the services, the offers, promotions. They are absolutely amazing. Thumbs Up.
Rudy Timmerman
I just transferred from Hostgator, and the help I received was awesome. The rep was not only helpful, he also had the knowledge to get the transfer started right off the get go. I am more than pleased with the service, and the price was right.
Rudy
Jeannie Hill
I as well have referred multiple clients to Siteground with previous success.
Unfortunately, after 4 days of continual submission of details, tickets, and full efforts to communicate with Siteground staff, this last clients site is still not live.
One of the staff has now been forth coming enough to be able to comment that, “I have checked and the website indeed was not transferred properly.” So we have now reached an honest communication – for which I am grateful.
However, Siteground has not been able to “sync” the site after migration to the client’s new account with the proper theme, CSS style sheet, and last version of the development site. Labeled for days under a ticket they call “High server resource consumption of your account”, it is clear now from days of phone calls and live chats, that the real issue is that Siteground is experiencing high load times and cannot manage the transfer.
All works beautiful on the development, which is also on Siteground. Both the development site and the live site are on the Go Geek package. It seems that a shared server at this higher level is insufficient for even a small site.
Hannah
Wouldn’t go anywhere else. So helpful, efficient and polite.
Imad
Gotta hand it to siteground, best of the best !
I’m a super satisfied customer
Larry Shetzer
Siteground customer support could not be better- fast, informed, clearly explained. The team are all totally professional, polite, and proficient- a class act!
oscar
extremely fast live support!
Mahmoud
I’m just WOWed by the level of service here, guys, with no hesitation this is the best service and experienced technical team you can find on the net.
They have taken it to another level here!
moving all my sites (around 10 sites) to siteground hosting the best hosting and best service in the world!
Wow!
Gail King
Personally, I’ve found SiteGround to be a bit exasperating due to their huge learning curve. For someone with limited web hosting skills, their CPanel is difficult to get into, and while their WordPress installations are fast and simple to do, I’ve found the learning curve a bit huge for my tastes. I’m going to continue to use SiteGround for a while, but the “jury” is still out as to if I’ll stay with them or move my stuff elsewhere. I would, at this time, give them a TWO STAR ONLY rating.
A. Alloui
I’ve just finished talking with one of Siteground support technician to resolve an issue not related to Siteground and she resolved the issue within minutes (very short minutes). This is not the first time I get a hosting account with Siteground and need them to do something for me on their end and get the request completed in a very short amount of time. Their chat support always took less than 10 seconds. WOW! Keep up the good work Siteground!
Eldar
Tech, helped me with my SSL situation. Was very attentive, listened to my problems and resolved without a problem. Thanks again.
Danail Kroejev
3 times I use the customer support chat center.
2 times I have to chat with the peoples from the support in English language.
They are Bulgarian. I am Bulgarian. My English is not enough good.
Use your employees them bilingual skills. Will be beater for the costumers, and will be an big extra for your company.
The service is perfect. The competency of the peoples is excellent.
Adam
Siteground are the best. All of the mistakes I make are fixed in a flash with their fantastic support service. Brilliant hosting at a great price.
Erwin Doms
We transferred our site to SiteGround, and they made things exceptionally easy ! I would recommend them to everyone ! We’re sure that if there are any future problems, they will be there for us ! Thank-you SiteGround – it’s been a pleasure !
Alessandro Colalongo
Siteground is the best!!!!! Never seen a service faster and more reliable! Thanks so much!
Lucy
Always LOVE SiteGround! They are always available and very helpful! Keep up with great work, guys!
Mark Grindey
I would highly recommend siteground to any of our clients. They have excellent prices and there support staff are second to none. I have little technical knowledge and have had some challenging questions and sitegrounds staff have always been patient and extremely helpful. It is nice to know that there is still a company that put there customer service first and make you feel like it is not just all about getting to your wallet.
shelley
I have most of my clients currently with bluehost, but I will start putting some with siteground. It takes 25 to 30 minutes to get on chat with bluehost now, they are just getting too big. But siteground chat came up within a couple of minutes. Great support is key.
Mark Gandy
Count me as another (new) customer who really likes their support. I had two technical questions, and Live Chat was fast and efficient.
Darren Li
Just subscribe to their GrowBig plan, great features, great sales rep, great price (Black Friday sale)!
Marcy Albano
This was the fastest most efficient support that I have seen in a long time. Thanks
Brylle Estrada
Siteground is very professional and understand their customers really. I have no question why Siteground is number 1 in review and positive comments.
bijn
quick and help me back to joomla again.have a nice day.
Scott Mugniani
Live Chat was very quick and helpful.
Brandi Neithamer
I have set up 5 sites now with SiteGround.com and they are hands down the best hosting provider. I have always been up and running in less than two hours with them no matter the size of the site I am moving to them. They take care of all my issues, and there up time is amazing. Over the past 15 years I have had sites hosted across multiple companies, and never have had such an outstanding experience! I cant wait wait to move more sites to them.
Nirmala
I’m planning to change my hosting service to Siteground. I’ve grabbed essential details from the support team. Besides, it is good to know that they are offering free migration service.