Siteground is one of the most recommended WordPress hosting companies. They are known for their top-notch customer support, reliable, and fast hosting plans. Their WordPress optimized hosting includes everything you’ll need to create and grow a successful website or blog. Read our complete SiteGround review to find out if SiteGround is the right host for you.
In this detailed SiteGround review, we’ll put their promises to test. These are the areas we will look into:
- Performance: Speed is crucial for the success of any website. How fast will your website load with SiteGround?
- Reliability: Will your website be available 24/7/365 without facing any downtime?
- Customer Support: Can you count on their customer support?
- Features: Do they offer all the features and tools you’ll need to build your website?
- Pricing: How much it would cost you? Are there any SiteGround deals that can save you money?
This is a comprehensive SiteGround review with a detailed analysis of SiteGround’s hosting service. If you don’t want to read the full hosting review, here is the quick scorecard with our verdict right below it.
| SiteGround Review Summary | |
|---|---|
| Performance grade | A+ |
| Average load time | 491 ms |
| Average response time | 137 ms |
| Free domain | Yes |
| Free SSL | Yes |
| 1-click WordPress | Yes |
| Support | Phone / Live Chat / Knowledge base |
| Start with SiteGround | |
Bottom line: We found SiteGround to be noticeably faster and extremely reliable. Their hosting plans are flexible, and their customer support is one of the best in the industry.
That’s why we’ve chosen to recommend SiteGround as one of the best WordPress hosting companies.
Now let’s dive into our detailed SiteGround review so that you can see how we reached that conclusion and decide for yourself.
About SiteGround
Siteground was founded in 2004, and since then it has grown into one of the most well known hosting companies.
It is headquartered in Sofia, Bulgaria with offices in 4 locations and data centers in three continents. Today, the company has more than 500 employees and hosts more than 2,000,000 domains.
Pros and Cons of SiteGround
Each hosting company has its own pros and cons. Some advantages can overshadow the disadvantages, but some cons can be a total deal-breaker for your individual needs.
Before making a decision, you may want to review these SiteGround pros and cons.
Pros
Here are some of the advantages that make SiteGround one of the top-rated hosting companies in the world.
- Super fast servers: All SiteGround servers are highly optimized for speed. They use Google Cloud platform for all new customers which is one of the fastest platforms on the market.
- Top Notch Customer Support: Their customer support is amazing to say the least. They offer 24/7 phone support, live chat, and ticket based support.
- Free CDN and SSL They offer instant setup of Cloudflare’s free CDN and free SSL certificate from Let’s Encrypt.
- Multiple Server Locations They have data centers in three continents. You can choose the location you prefer during signup.
Cons
As we mentioned earlier, there are some downsides to every hosting company. The following are some disadvantages of choosing SiteGround as your host.
- Limited Storage: Their plans come with fixed storage. However, this storage is quite large, and if you are just starting out, then you will most likely never need extra storage.
- Higher fee for monthly billing: The hosting service gets expensive if you choose monthly billing. But if you sign up for a longer billing period, then you’ll get bigger discount and a lower rate. They offer a 30-day money-back guarantee anyway, so it’s a good idea to choose a longer billing period when you sign up.
SiteGround Performance
While price often plays a significant role when choosing a web host, you cannot compromise on performance.
This is why we decided to run our own tests to thoroughly review SiteGround’s performance.
SiteGround Speed Test Results
Speed is one of the most important performance metric that you should look for. A faster website offers good user experience and boosts your SEO at the same time.
In fact, a single second delay can cause a 7% decrease in conversions, 11% fewer page views, and a 16% decrease in customer satisfaction.
We created a WordPress powered test site on SiteGround and filled it with dummy content for theme development with images.
After that, we used Pingdom’s website speed test tool to run our tests. These were the results we got:
As you can see, our test site loaded in less than a second (491 ms to be precise) with a performance score of 94.
This is incredible, but this website had almost no traffic so the Pingdom test alone is not sufficient.
To test how SiteGround servers would respond to increased traffic, we used a tool called K6 (formerly LaodImpact).
This tool gradually sends up to 100 users to see how the server would respond to increased traffic from multiple connections.
You can see the results in the chart below:
The green line is the number of active virtual users on the site, and the blue line is the server response time. SiteGround performed consistently throughout the test without any hiccups.
This test shows that if you are looking for a really fast website, then SiteGround can be a perfect choice for you.
One of the reasons why SiteGround performed extremely well in these performance tests is because of the recent innovations they’ve added.
Almost all SiteGround servers are now hosted on the Google Cloud Platform. They’ve also added UltraFast PHP and created a custom WordPress plugin for optimization (SG Optimizer) which really puts them in a premium web hosting category.
Typically, websites hosted on shared hosting account slow down a bit during top traffic hours. That’s because your site is sharing resources with other websites on that server.
Most shared hosting companies automatically kill the server process if your site is taking too many resources. This causes downtime on your website.
We tested our SiteGround site for the downtime and got 100% uptime result.
SiteGround Server Response Time
Your website’s content has a huge impact on page load time. For example, if you have high-resolution images on a page, then it will significantly increase the overall page load time.
This means that speed test results may not accurately reflect how fast your hosting server really is.
Instead of analyzing page load time alone, we decided to test the actual server response time as well.
To do this we used a tool called Bitcatcha. It ignores page content, and only tests the response time of the server.
Bitcatcha also gives you average loading speed from different global locations. The speed for each location is measured three separate times, and then the results are averaged.
Take a look at the results in the screenshot below.
As you can see, SiteGround is a great choice if your target audience is mostly located in the United States. The server responded in a fraction of a second in the United States.
It responded within less than a second for all locations.
SiteGround also allows you to change your server location and you can choose a datacenter closer to your target audience for even better response times in that particular region.
SiteGround Hosting Plans and Features
SiteGround offers shared hosting, WordPress hosting, cloud hosting, and dedicated hosting plans. If you are just starting out, then their shared hosting plans would be a perfect fit for your needs. However, your site will eventually grow, and you want to make sure that they have other plans that you can upgrade to.
Let’s check out SiteGround’s hosting plans and their features.
- Shared hosting: Shared hosting is recommended for new websites, bloggers, small business website or a startup online store. It is suitable for low-traffic websites as you will be sharing resources with other websites hosted on the server.
- WordPress hosting: This plan is WordPress optimized version of their shared hosting plan. It comes with SiteGround’s in-house WordPress optimizations to improve performance of your website. See SiteGround WordPress hosting.
- WooCommerce hosting: This plan is WooCommerce optimized version of their shared hosting plan. It includes SiteGround’s optimizations which greatly improve the performance of your online store. See SiteGround WooCommerce hosting.
- Cloud hosting: Cloud hosting plans provide a flexible upgrade to shared hosting solution. It allows you to use resources of cloud architecture including multiple cores CPU and bandwidth . It is suitable for growing websites, popular blogs, or businesses. It can also be an upgrade over VPS and traditional dedicated servers. See SiteGround Cloud hosting.
WPBeginner website is hosted on SiteGround’s Enterprise hosting infrastructure which is an enhanced version of their Cloud platform for large sites.
Breakdown of SiteGround’s Shared Hosting Plans
SiteGround’s shared hosting options are the best way to build a new website. Their shared hosting packages are available in three levels to match different budgets.
- Startup: This plan is limited to hosting one website. It includes 10 GB disk space and is suitable for hosting a website having 10,000 monthly visitors. You’ll also get all essential features like 1-click WordPress install, free setup, website transfer, daily backups, built-in caching (SuperCacher), free CDN, free SSL, and more.
- GrowBig: The GrowBig plan lets you host unlimited websites. It comes with 20 GB disk space and is suitable for hosting websites having 25,000 monthly visits. You’ll get all the features of the Startup plan, plus you’ll get premium features like ultrafast PHP for even faster speed, on-demand backups, easy Staging tool, and option to add collaborators to your sites.
- GoGeek: GoGeek plan is suitable for eCommerce websites. It can handle websites having 100,000 monthly visitors. In addition to all GrowBig’s features, you’ll get access to priority support, more server resources, advanced features like one-click git repo creation, and option to manage white-label clients to your sites.
Each Siteground plan comes with faster disk storage, email accounts, support for Cloudflare free content delivery network, and Let’s Encrypt free SSL certificate.
They also include several popular WordPress plugins like WPForms, OptinMonster, and All in One SEO to help you improve your website rankings.
SiteGround Support and Customer Service
You’ll see high praise for SiteGround’s customer support service everywhere. Their support team is remarkably good at offering quick, helpful, and knowledgeable support to their customers.
Their customer support includes 24/7 phone, live chat, and ticket-based email support. Their phone and live chat response times are almost instant. Email-based tickets get the first response within less than 10 minutes.
For users who prefer to fix things on their own, SiteGround offers a large collection of knowledge base articles with screenshots, videos, tutorials, and guides.
Since we use SiteGround to host several of our websites, we can say with confidence that their support staff is very knowledgeable.
Conclusion: Is SiteGround the Right Choice for You?
After reading our detailed SiteGround review, you might be wondering if SiteGround is the best web hosting company for your website?
If you want fast and reliable web hosting provider with great customer support, then SiteGround is perfect for you. They have hosting plans for every budget and each plan comes with great set of features.
All their shared hosting plans include SSD storage, site tools, easy setup of Let’s Encrypt free SSL and Cloudflare CDN service, 1-click WordPress installer, and free migration. Built-in security features protect your website against malware and you can add additional protection by turning on Cloudflare CDN functionality.
If you are just starting a website for the first time, then you will certainly appreciate SiteGround’s customer support.
Ready to get started with SiteGround? Click here to choose your hosting plan today.
SiteGround Coupon
WPBeginner users get an exclusive 70% off discount and free SSL with our SiteGround coupon code.
All you have to do is click on this link to purchase. The discount will be applied automatically.
Frequently Asked Questions about SiteGround Hosting
In this detailed SiteGround review we looked at all aspects of their hosting services. The following are some of the most frequently asked questions about SiteGround that we are asked by our users.
1. Where are SiteGround servers located?
SiteGround servers are located in the United States, Europe, and Singapore. You can choose the server location during sign up.
2. Why choose SiteGround for WordPress hosting?
SiteGround offers a highly optimized WordPress hosting platform. Each plan includes its own in-house security features and WordPress tweaks that boost your WordPress site speed and performance.
You can easily set up a WordPress website with their 1-click WordPress installation. You can also move existing WordPress websites using the SiteGround Migrator plugin.
This is why SiteGround is an officially recommended hosting provider for WordPress users.
3. Does SiteGround support WooCommerce?
SiteGround specializes in WordPress and WooCommerce hosting. If you are building a WooCommerce store then you can rely on SiteGround’s optimizations for consistent performance and reliability.
They are one of the top WooCommerce hosting providers and make it super easy to start an online store without any special technical skills.
4. Does SiteGround offer a website builder?
No, SiteGround does not offer its own site builder. That’s because they want users to have the option to pick the best website builder for their needs.
This is why they allow you to easily install WordPress, Joomla, Drupal, Magento, Weebly, and many other site builder platforms.
On the SiteGround platform, you can also create unlimited web pages without any restrictions.
5. Does SiteGround offer cPanel hosting?
No, SiteGround no longer offers cPanel hosting. Once cPanel raised their licensing fees, SiteGround decided to remove cPanel hosting and instead built a far superior web hosting control panel for both beginners and advanced users. This allows them to offer managed WordPress hosting-like features without the high costs.
6. Is SiteGround better than Bluehost?
SiteGround and Bluehost used to offer the same features, but with the recent innovations, SiteGround has significantly improved its hosting technology.
When it comes to overall performance, technology infrastructure, and support quality, SiteGround is better than Bluehost. However, with all this innovation, SiteGround pricing is significantly higher.
So when it comes to pricing, Bluehost is better than SiteGround because not only is it 50% cheaper, but they also offer a free domain name with each account.
For more details, see our honest comparison of SiteGround vs Bluehost vs WP Engine.
7. How does SiteGround compare with other hosting providers?
Readers often ask us how does SiteGround compares with GoDaddy, HostGator, GreenGeeks, DreamHost, A2 Hosting, and other web hosting services.
They all used to provide similar features and technology, but over the last year, SiteGround has really stepped up its innovation.
With all the managed WordPress hosting features, Google Cloud infrastructure, and custom performance optimization, SiteGround is now in a class of its own with their premium hosting.
8. Does SiteGround offer free domain name?
Yes, SiteGround offers a free domain name. You can register a new domain name during sign up or you can use a domain name you already own. You can also buy a domain name from another registrar and point it to your SiteGround account.
9. Can I cancel my SiteGround account and get a refund?
SiteGround offers a 30-day money-back guarantee with all their shared plans. You can try out their services during this period. You are eligible for a refund if you cancel your account during this period. However, domain name registrations are non-refundable.
10. Which SiteGround plan is best for me?
Each SiteGround plan has different server resources. However, if you are just starting out then their Startup plan would be perfect for that. You can upgrade at any time if you need more resources. Choose your SiteGround plan to get started.
Adamas says
I am going to host my site on SG and that is after i checked out almost all the other major hosts. The price-value is the most competitive.
Stephan Soderberg says
What’s more to add?
I had Hostgator and Bluehost etc before finding SiteGround. They give me some hope for a better world, super awesome support and a packed bag of host candy.
cheers/Stephan
Melissa P says
WOW!
I just registered a new domain and joined SiteGround yesterday. As a novice with WordPress, I was a little intimidated and needed help right out of the gate. I chatted with a wonderful help desk representative (who actually had a sense of humor!) and helped me solve the problem immediately without making me feel stupid for needed to ask simple questions. My wait time in the chat window was less than 20 seconds.
That would have been enough to make me a happy, but 30 minutes later I got a follow-up phone call from a Site Ground representative who introduced himself and said he had noticed that I was a new customer who had already contacted the site for help and wanted to reassure me that if I needed help at any time — no matter how often or for any matter — they would always be there to help me.
I’m blown away. After only a day, I’m ready to recommend SiteGround to everyone I know who needs a web host.
Thanks to everyone who took the time to leave reviews about SiteGround. I read dozens of comments before choosing my web host and I’m glad I listened to you!
Michiel Cremers says
I was in desperate need of a new hosting company for a 30-60k site that went down on another platform. siteground staff was alway extremely helpfull and their direct line was available whenever I needed it.
My site was up and running with NO technical intervention from my part within 14 hours after it went down.
I am very gratefull and hope to be a long term client from here on.
Thank you
James Kaye says
Siteground are amazing. I moved to them from Bluehost and have never looked back. Not only are their packages great value for WordPress. but their customer service is second to none. On my old hosting I waited hours for any kind of response. With Siteground, I get immediate webchat with real people who are very friendly and helpful. Pretty much all of my support tickets are answered and resolved within about 15 minutes. I have seriously never experienced such incredible levels of customer service.
Pierre says
I just switched to SiteGround this evening, and I’m frankly impressed by their amazing welcome, and a very quick, sympathic and efficient support immediately. I hope this will be as powerful with their servers and hosting, I guess there is no doubt about it !
I will come back to comment after a few days of services…
Turgeon says
I love these guys, they make my work a lot easier. I do web design for clients and also have my own website and I’m starting to use SiteGround exclusively because they’re my favorite. I pretty much never leave reviews unless i’m very happy or pissed but I couldn’t be more happy with SiteGround. I’m always amazed by the fact that when I call, they answer immediately (let’s be honest, very few places do that), if i need tech help, they always have someone online to handle it. The prices are cheaper, the service is better, and they have a nice set of tools and help available. All of that stuff is great but what made me take the time to write a review is the service. I need something, they answer and its handled immediately, done deal. That’s impressive and thus warrants a nice review. thanks
Rolando Vargas says
Siteground has great products por less. Excelentet customer service that answers you ticket in less thant 10 minutes. I couldn’t be happier with the them. My sites were under attack and they helped me to overcome the attack and pinpoint where and how to fix the holes in my site that allowed the attack. My site was up an running within minutes, tanks to the support of siteground. I recommend it if you are looking for great and fast support, excelente hosting and services and no least great pricing. Thank you Siteground.
Krystal Clark says
Their service is absolutely amazing. I did a lot of research on hosting companies and I am truly grateful to have found siteground. I would have never gotten through building this website without their great support and chat system. I have zero web design knowledge and zero knowledge on the language of php they helped me so much. Keep up the good work!
Randeep Singh says
The support is just amazing, live chat is fast and reliable. I would recommend Siteground to everyone who like fast support and services
Guido Hannes says
I’m using Cloud VPS now for more than 1 month, and i’m very pleased about the fast and professional support of siteground team members. They not only provide good technical support, but also today supported me in working out the best strategy to transfer multiple site(s) from another shared hosting provider to siteground Cloud VPS. They take the time needed, are to the point and you can rely on their experience. Keep up with this good support !
Arvind says
For personal use it will be good, but business pls dont use Siteground.
.
still the problem is not solved. As startup we thought Siteground will help us to grow but for it really make our entire system down for 2 days and still continuing. Dont know when they are going to solve this
David says
Perfect support. Excellent. We are very happy and the site is so fast. Ans so fffffaaaaaassst support.
William H. says
Extremely helpful service. Cleared everything up in a friendly manner.
Marcus Patrick says
We swapped over all our hosting and email to Siteground a couple of years ago and I can honestly say they are fantastic. The first time I contacted them was at 9.30pm UK time and within minutes, they had looked into the problem and sorted it out. Again, today, within seconds someone was there to help, with my problem solved within 10 minutes. If only all customer service experiences were so good!!!!!
Cherri Brown says
Exceptional service, always available for help, polite, knowledgeable, and I’m happy I found SiteGround ~ ;->)
Freddy says
Great place to do business with, (and I am not even a customer yet) I am looking forward to being part of them, I’ve chatted with them several time and they have been GREAT. very knowable and their patience level is awesome…
Dan Rippon says
Time and time again – doesn’t matter which rep I speak to, these guys are seriously on their customer service game.
16 chats before you in the queue? BAM! Still answered in 30 seconds.
Tricky question that first line can’t resolve (which is rare), support ticket created BAM! Replied to within 15-20 minutes.
If decent customer service is one of your criteria for finding a host, take a good hard look at SiteGround.
David Neiman says
1st technical help ticket submitted at 10 p.m. on a Sunday night on a holiday weekend. Response within 5 minutes with fix and also HOW the fix was resolved. Are you kidding me?!?! I thought I’d have to wait at least until the next business day to get any kind of response. Wow, I’m impressed!
L. S. says
I have just started hosting my site with SiteGround and I am a very happy customer so far.
The support team is excellent, friendly, dedicated and very, very, patient and kind.
The prices are alright too.
Donna Murphy says
Every time I need help or advise they astound me how quick, freindly, professional and helpful they are. Definitely the best providers I have dealt with to date
Julius says
I moved my hosting to Siteround a little over a year ago now and my life just became easier after that. So far I still have to run into trouble …. knock on wood..
The small things for which I needed their support have all been solved within 30 minutes. Needed them today to transfer a domain from Godaddy to SG which usually can be done via website but Godaddy (once again) made a mess …. SG solved the problem in a chat that lasted less than 9 minutes …
Guswindra Lubis says
Asked a lot of question, chat for almost an hour to get whatever info i need, SiteGround has the best Support Team! thank you guys! keep up the good work
Julian says
Not that good.
My first problem with siteground is about the cost, the fist year they offers you a good price but when you are going to renew they charge you the regular price that is on small print when you start, siteground regular price is very high for the service that they give. You can get more from other without being cheated after the first year. Siteground is the only hosting company that rise the price to the double after a year and charge it automatically.
Second, I bought a VPS cloud hosting, the tech support was not the best, they made a lot of mistakes with the migration and the configuration of the server and as a result we had complete days out of the air.
Michael says
I just switched to SiteGround and have no idea about moving the website. So far i have had almost instantaneous Chat support that really has been helpful.
Bernd Krell says
I am now nearly 3 years with Siteground. I used other hosting services before for my clients.
I have around 50 Reseller accounts, some dedicated servers and some other accounts.
Siteground is by far the best in term of support / response time and server up time. Never in the past years have I been called by a client that their site is down which used to happen frequently with other providers.
My only complain is the more or less non existing love for resellers.
Yes they have the reseller accounts but those are quite limited. You can’t sell a GoGeek or Dedicated Server to your customer as you can’t make any money on it. I don’t understand that. Why should I sell it if I can’t make money?
We are an IT Outsource company, so we want to keep all accounts under our reseller account in order to manage them for our clients. Thus an affiliate program doesn’t work for us.
That’s a shame. I would love to sell more accounts to my clients but I need to make money.
Brad says
Do not host with siteground.com. I setup a small affiliate website to promote Aliexpress products. It started to get 100 visitors a day and I received an email saying that I was using to much bandwidth and now my website just displays a 503 – Service unavailable message.
If you have a website that gets no traffic it might be ok but otherwise don’t waste your time and money.
Tsveta Stefanova says
Hi Brad, we are sorry to hear about your experience with our service. 100 visits a day is indeed a very low number, there must be another reason for the errors received. We wll be glad to review your case in detail and assist you in resolving it. If you send us more details at news [at] siteground.com, we will make sure to help you further.
The visits outlined on the plans details page (10k monthly visits on StartUp, 25k on GrowBig, 100k on GoGeek) are not strictly set limits. They are only approximate values so that people can get an idea when choosing a plan and decide which one will best suit their needs. A well optimized website can have much more visits than the listed here.
Your website might have been limited due using too much other resources. We’re assuming since you mention you had a small website, that your hosting plan was a shared one – as you know, that means you share the server resources with other clients. So naturally when our system detects that you are using too many resources, compared to the other users on the server, and endanger the performance of all websites on the server, it sends alerts out to you. Our team is always available and helps customers with additional information about the resource with excessive usage and provides tips how to resolve the issue, or suggests a plan that is more suitable.
If you are willing to discuss further, you are most welcome to get in touch with the Customer Care team. Regards!
Morgan Estes says
Switching to SiteGround has been relatively smooth. The problems I’ve had have been resolved in minutes with great explanations from their team.
I really appreciate the easy SSL installation and support of tools like Git and wp-cli, but I would like to be able to configure their SG-Git a bit more (not have my entire WP install under version control). The GUI and automation tools are a breeze to use, though, and make setup quick and easy.
My site is faster and more secure now that I’ve moved to SiteGround, and I expect I’ll be using them for quite some time.
Alvaro says
After an in depth chat about technical details, siteground is far better than my current host. Siteground is well known in the market for years and years and this gives you the trust that you can rely on them since you are in good hands.
Pre-sales customer service was excellent.
Jeff F Lai says
I like everything about siteGround. The short contact with them, I already fell in love with their products and technology. I know for sure I will be spending more time to learn more about them.
The support system and people who worked in are really something else, they are so patient and professional, I think they are from the Mars. I kept thinking this will be the time they all going to jump on and screaming at me and saying something very nasty. They haven’t yet, and I think they will not. because they are a selected group.
John Hale says
Site Ground has always been great, helping me as I needed it. I’m in no way an expert, but you would not know it for the supporting staff is so fine.
Zachary G says
I cannot say enough about how amazing this company is. In all my life, I have never experienced such reliable, prompt and quality customer support. I never leave reviews like this and I felt compelled to after SiteGround support went above and beyond to take care of me. They are simply the best in the biz.
Gabriele says
Siteground support is prompt and efficient, an awesome service! Highly recommended!!
Yudhie says
Service Excelent
mahesh sawant says
Friendly support and fast service ever provided
Sapana Vibhandik says
Got a very good help before buying the hosting. Will surely buy new startup hosting plan soon. Thanks!
Tanakorn Numrubporn says
So impressed. They are so supportive. Every query from me will be response so quick.
Paul says
Just started with SiteGround on the resellers side and the support has been awesome on the site transfers so far. Extremely fast response time, super fast fixes to any issue I have had a long the way transferring sites over. So far… SiteGround ROCKS!
Rick Wilbrink says
Every time a problem arises and I am trying to solve it myself the red slowly rises in my eyes, I finally submit a support ticket to the guys and girls of Siteground.
And EVERY time the problem is solved quickly, professionally, and with good advice.
They appear to be seeing what I haven’t even thought about.
Have been a Siteground member for over 13 years now (with several sites) and have nothing but praise for the team.
(I also realise now that I have made stupid mistakes myself for that long…
)
Thanks Siteground, for having my back!
Wendy Gardner says
Once again I have had a happy experience at Site Ground…Leonid was able to help me with some code. I am a non-techy so appreciate beign able to get mys site doing great things as there is a team who have all the tech skills. Thank you.
Renee Groskreutz says
SiteGround just makes life incredibly easy. I truly love them. I just upgraded to the GoGeek plan and I am thrilled about the increased speed.
Silvio says
Efficient and reliable service. A staff with patience on dealing with all my tech issues. SG is Super!
Kate imogen says
Very patient and not patronizing or belittling even though I am sure I am a computer moron. My chat host was very helpful and made it all very simple! Would definitely recommend!
Ian H says
As always Siteground support is prompt and efficient
Udhaya Kulandaivelu says
A Perfect Launch!
I just opened an account with Siteground after a long and hard search for a webhost with authentication and forum capabilities. I found it all under one roof for a greatly affordable rate. And the most important thing was, the Live Chat helper, basically held my hand and walked me through it without any HolierThanThou Techie vibe which was surprising and welcome. So this is what good service feels like! Highly recommended indeed!!
wass says
those guys are awesome.
Forgot about all the competition, really professional they solves your issues in minutes, fast responses
Santhosh Veer says
First of all i want to say thanks to wpbeginner because i know about the siteground hosting From wpbeginner after that i use Wbeg coupon and buy siteground go big plan for 3 years. There is no words to say about siteground hosting service they provide wonderful hosting service for their clients and i love their inbuild cache feature it helped improve my website and blog speed. customer service is really fantastic they solve my issues within in a min.
Siteground hosting is highly recommended for shopkeepers,developers and business teams.
Paul Hicks says
Excellent response today from SiteGround after I’d been doing some testing with Azure Active Directory and managed to trigger a “brute force attack” alert and get my IP address blocked. They not only cleared the block almost instantly, but included the error message from the log which is very useful. Great service!
Alex de Borba says
Before someone saying that most are Shared Hosting, so it doesn’t equal their “position”, I might add that thru the three years already I have been with SiteGround, I have/had Shared, VPS and Dedicated Server.
I have been on “top-notch” hosting servers throughout the years, from Site5, BlueHost, SingleHop, The Planet, MediaTemple, and others to finally decide to switch to SiteGround. I must add that SiteGround managed to keep my sites running for years when others barely lasted three months. It is safe to host with them, fast deployment if you consider that they do invest in keeping their server up-to-date, besides adding new technologies such as HHVM most recently, and Staging, which allows you to avoid “Cowboy Coding” while keeping both a production/development instance running. This besides their cache features and so on.
Pros:
SiteGround is indeed cheaper than others, and more resourceful. You pay a small fee for a tremendous amount of in-house build set of features that will only benefit your site(s). Support is terrifically fast, and they know what they are doing; therefore you can always rely on them and even ask their opinion regarding matters that go out of your scope.
Cons:
I miss the fact their forum is nowhere to be found, and while commenting on their blog, there’s no option to keep track of replies to our comments. Somehow the “interactive” end between the company and the customers, when it comes to being notified, or even exchange opinions with other clients, went a bit missing.
My rate would be: 5 stars.
Rachel Q says
SO FAR, SO GOOD
I have just opened a GrowBig account with Siteground because of the lack of support and resources from my current host. I am not used to cPanel and so have been in contact with support several times. Each time they have been very helpful. Highly recommended!!