Iโve used SiteGround for more than a decade now, and it continues to impress me with its performance, reliability, and support. Iโve tested just about every major web host out there, but SiteGround still holds a top spot on my list.
We actually host WPBeginner and several of our partner sites on SiteGroundโs cloud platform. This gives us a clear, behind-the-scenes look at how their servers perform under real traffic conditions.
If youโre looking for premium hosting that delivers fast speeds, strong security, and helpful customer service, then SiteGround is a solid option. Still, there are some trade-offs, especially when it comes to pricing and storage limits.
In this updated review, Iโll share my personal experience with SiteGround, including performance test results, support interactions, and screenshots of the tools youโll be using. By the end, youโll know whether SiteGround is a good fit for your website.
Quick Answer: Is SiteGround a Good Web Host?
Yes. SiteGround is one of the best premium WordPress hosts Iโve tested, with a 592ms load time and 100% uptime in my tests. Plans start at $2.99 per month and now include a free domain for the first year.
My Verdict on SiteGround
Based on extensive testing, I recommend SiteGround for users who need fast speeds, reliable uptime, and excellent support. It’s ideal for businesses, agencies, and serious bloggers.
It stands out for its performance, Google Cloud infrastructure, and built-in tools like the Speed Optimizer plugin that actually make a difference. We host WPBeginner on SiteGround, so Iโve seen firsthand how well it handles real traffic and day-to-day use.
| โญ Rating: | 5 out of 5 |
| โก Load Time: | 592 ms |
| ๐ Uptime: | 100% |
| ๐ Best For: | Agencies, bloggers, and businesses who want performance and peace of mind |
| ๐ฅ What Stands Out: | Google Cloud platform, daily backups, built-in caching, free first-year domain, top-tier support |
| ๐ก Pro Tip: | The GrowBig plan gives you access to staging, ultrafast PHP, and on-demand backups |
Keep reading to see exactly how I tested SiteGround and what I discovered during the process.
My Hosting Evaluation Criteria
Based on user feedback on WPBeginner and our own experiences, we have learned what matters the most when choosing a hosting provider.
When evaluating a hosting provider, I focus on the following areas.
- Ease of Use: I tested their custom Site Tools dashboard and setup flow to see how beginner-friendly it is.
- Speed and Reliability: I ran GTmetrix speed tests and monitored uptime and response times across multiple locations.
- Stress Testing: Using K6, I simulated 50 concurrent users to see how SiteGround performs under load.
- Support Experience: I chatted with SiteGround support and used their AI assistant to resolve common hosting questions.
- Pricing and Plan Value: I reviewed features across all shared plans to see what youโre actually getting for your money.
How Did I Test SiteGround?
To give you an honest SiteGround review, I used the same process we follow for every hosting provider on WPBeginner.
Hereโs exactly what I did:
Live WordPress Site Setup: I signed up for the GrowBig plan and installed WordPress using SiteGroundโs 1-click setup. I added demo content, plugins, and media to simulate a real website.
Speed Testing with GTmetrix: I used GTmetrix to run multiple page speed tests from different locations to measure load time and Core Web Vitals.
Stress Testing with K6: I simulated 50 virtual users accessing the site at once to test how well SiteGroundโs servers handle sudden traffic spikes.
Response Time Monitoring: I used PageSpeedPlus to test server response times from key regions, including the US, Europe, and Asia.
Uptime Monitoring: I enabled real-time uptime tracking to check for any downtime or slowdowns during the test period.
Support Interactions: I contacted support through live chat and tested their AI-powered assistant for helpfulness and accuracy.
This process gives a full picture of what you can expect from SiteGround as a real customer.
Why You Can Trust WPBeginner ๐งก
Why You Can Trust WPBeginner
Iโve been reviewing WordPress hosts for over a decade and rely on real test data, not just specs or affiliate commissions.
We also use SiteGround to host WPBeginner and several of our partner websites, which means we have deep, first-hand experience with how it performs at scale.
You can read more about our testing standards and editorial process here.
Bottom line: SiteGround combines speed, uptime, and reliable support in one package. If you’re looking for premium hosting with a simple setup, itโs worth the price.
Letโs take a look at the full test results and how SiteGround compares to other hosts. Here is a list of areas I’ll cover in this review:
- About SiteGround
- Why Choose SiteGround?
- SiteGround Pros and Cons
- SiteGround Performance Tests
- SiteGround Speed Test Results
- SiteGround Stress Test Results
- SiteGround Uptime Test Results
- SiteGround Response Time Test Results
- SiteGround Hosting Plans and Features
- SiteGround Shared Hosting Plans (Detailed Breakdown)
- SiteGround Pricing (What You Get for the Money)
- How Good Is SiteGround Support?
- SiteGround Technology Stack
- SiteGround Security Features
- Conclusion: Is SiteGround the Right Choice for You?
- SiteGround Coupon
- Frequently Asked Questions About SiteGround Hosting
About SiteGround
SiteGround is a popular web hosting company founded in 2004 that provides a range of hosting services built on Google Cloud infrastructure. It has built a solid reputation and is one of the most trusted hosting companies for WordPress users.
The company operates in several countries and has 11 data centers on multiple continents, including North America, Europe, Asia, and Australia. This makes it easy to host your site close to your audience.
Today, SiteGround hosts more than 3 million domains and has a team of over 500 people. Itโs a well-established company with deep experience in hosting and support.
Why Choose SiteGround?
SiteGround gives you premium speed and security without any technical setup on your end.
- Fast Google Cloud servers with built-in caching
- Daily backups, free SSL, CDN, and email on every plan
SiteGround Pros and Cons
SiteGround is a high-performing host that weโve used on several of our own sites, including WPBeginner. But like any provider, it comes with trade-offs you should know about before you sign up.
Pros ๐
- Excellent performance and speed, even under load
- Google Cloud infrastructure and fast SSD storage
- Daily backups and built-in caching with all plans
- Free domain name for the first year on all plans
- Custom Site Tools dashboard is fast and easy to use
- The support team is knowledgeable and responsive
- Free site migration with the SiteGround Migrator plugin
Cons ๐
- Higher renewal rates after the first term
- Domain privacy costs extra after the first year
- Storage is limited compared to some competitors
- Staging tools and premium features start with GrowBig
If youโre focused on performance, support, and peace of mind, SiteGround still offers a solid return on investment. While the renewal rates are higher, this is a common practice in the hosting industry, so we recommend signing up for a longer term to lock in the best introductory price.
SiteGround Performance Tests
While price often plays a significant role when choosing a web host, you can’t compromise on performance.
This is why I decided to run my tests to thoroughly review SiteGround’s performance. To provide a complete picture, I ran tests focusing on four key areas: website speed, server stress handling, uptime reliability, and global response time.
SiteGround Speed Test Results
I ran SiteGroundโs performance tests using GTmetrix on a live WordPress demo site. The results were impressive right out of the box.
The site earned an A grade in GTmetrix with a perfect 100% performance score. The fully loaded time was just 592 milliseconds. The Largest Contentful Paint came in at 497ms, and the First Contentful Paint happened in just 336ms. Thatโs blazing fast, even before enabling extra optimization tools.
The test also recorded a Total Blocking Time of 0ms and a Cumulative Layout Shift of 0. In plain terms, that means the page doesnโt freeze or jump around while it loads, which makes for a smooth visitor experience.
These results put SiteGround in the top tier of shared hosting providers when it comes to raw speed. Itโs quick enough for serious websites and small businesses alike.
SiteGround Stress Test Results
I used the K6 tool to simulate up to 50 visitors accessing the site at once to see how SiteGroundโs servers would hold up under pressure.
During the stress test, SiteGround handled the traffic smoothly. Response times remained stable even as the number of virtual users increased. There were no timeouts or spikes, which means the hosting infrastructure is well-optimized for bursts of traffic.
This test confirms that SiteGround is a strong choice if your website needs to handle traffic surges, such as product launches or viral blog posts.
SiteGround Uptime Test Results
Uptime is where SiteGround really shines. I enabled continuous monitoring during the review period, and SiteGround delivered 100% uptime.
Most hosting companies promise 99.9% uptime, which allows for nearly 9 hours of downtime per year. SiteGroundโs performance went above that, with zero outages recorded during testing.
If you run a site that canโt afford to go offline, like a business site or online store, SiteGround is a dependable choice.
SiteGround Response Time Test Results
I used PageSpeedPlus to test server response times from six different regions to measure global performance. SiteGround showed consistently strong performance across the board.
In Oregon, the server delivered the first byte in 761 milliseconds, and the site fully loaded in just 1 second with a render time of 46ms. European regions like Frankfurt and Ireland loaded in around 2.5 seconds. Even distant regions like Tokyo and Canada Central stayed within acceptable performance limits, though naturally a bit slower due to distance from the origin server.
This confirms that SiteGroundโs global infrastructure, with data centers on multiple continents including North America, Europe, Asia, and Australia, can deliver fast speeds no matter where your visitors come from.
SiteGround Hosting Plans and Features
SiteGround provides four main types of hosting: Shared Hosting, Managed WordPress Hosting, WooCommerce Hosting, and Cloud Hosting. Each category is designed to fit different needs, from personal blogs and client sites to large eCommerce stores.
All plans include free SSL, email hosting, daily backups, a custom control panel, and a built-in caching system. You also get a free domain name for the first year with every plan. Even the entry-level plan offers more than most basic shared hosts.
SiteGround has also added AI tools to all of its plans. Every account includes SiteGround AI Studio with 20,000 free monthly tokens, which lets you chat with popular AI models like ChatGPT, Claude, and Gemini. Thereโs also a built-in AI agent that can update content, manage plugins, and make bulk changes on your WordPress site from a simple chat.
Hereโs a quick overview of what SiteGround offers:
- Shared Hosting: Ideal for beginners, bloggers, or anyone launching a small site. Includes everything needed to run a WordPress website.
- Managed WordPress Hosting: Built on the same shared infrastructure but optimized specifically for WordPress performance and security.
- WooCommerce Hosting: Aimed at online stores, with extra tools and caching settings tailored for WooCommerce.
- Cloud Hosting: For growing businesses and high-traffic sites. More scalable and customizable than shared plans, with dedicated resources and flexible upgrades.
At WPBeginner, we use SiteGroundโs enterprise infrastructure to host several of our partner sites. It gives us the speed and reliability we need at scale, with a technical team thatโs been rock-solid whenever we needed help. Read our case study explaining why we switched to SiteGround.
SiteGround Shared Hosting Plans (Detailed Breakdown)
If youโre starting a new site or blog, SiteGroundโs shared hosting is where Iโd begin. All three tiers offer solid value, but the differences matter depending on how many sites you run and whether you need staging or priority support.
- Startup Plan: Best for beginners or single-site users. You get 10 GB SSD storage, a free domain for the first year, free SSL, CDN, email, backups, and all essential features. It supports around 10,000 monthly visits.
- GrowBig Plan: This is the plan I recommend most. It supports unlimited sites, includes 50 GB storage, and unlocks key features like staging, on-demand backups, and SiteGroundโs Ultrafast PHP. Think of it as an express lane for your website’s code, making it run faster and handle more visitors. It’s a good fit for sites up to 100,000 visits per month.
- GoGeek Plan: Designed for developers or businesses managing multiple client sites. Includes 100 GB storage, white-label tools, Git integration, more server resources, and priority support. It can handle up to 400,000 monthly visits.
No matter which plan you choose, SiteGround makes it easy to scale up later. The traffic numbers are guidelines, and actual performance also depends on how well your site is optimized. Youโre never locked in, and everythingโs built with WordPress in mind.
SiteGround Pricing (What You Get for the Money)
SiteGround is often seen as a premium host, and for good reason. Itโs not the cheapest option, but it packs in more tools, support, and speed features than most shared hosts. Iโve personally paid for GrowBig and GoGeek plans in different client projects, and theyโve always delivered consistent value.
They frequently run introductory deals, so you can start as low as $2.99/month. But keep in mind: renewal prices jump significantly after the first term. Startup renews at $17.99/month, GrowBig at $29.99/month, and GoGeek at $44.99/month. If you want the best value, go for a longer term upfront.
| Plan | Startup | GrowBig | GoGeek |
|---|---|---|---|
| Intro Price | $2.99/mo | $4.99/mo | $7.99/mo |
| Renewal Price | $17.99/mo | $29.99/mo | $44.99/mo |
| Websites | 1 | Unlimited | Unlimited |
| Storage | 10 GB | 50 GB | 100 GB |
| Traffic | ~10,000 visits | ~100,000 visits | ~400,000 visits |
| Free Domain (1st Year) | โ | โ | โ |
| Daily Backups | โ | โ | โ |
| Staging | โ | โ | โ |
| Priority Support | โ | โ | โ |
| Free CDN | โ | โ | โ |
| Built-in Caching | โ | โ | โ |
Each plan includes free SSL, a custom control panel (Site Tools), unlimited bandwidth, and helpful WordPress plugins like Speed Optimizer (formerly SG Optimizer). You also get access to their email marketing tool, which is surprisingly decent for basic campaigns.
How Good Is SiteGround Support?
SiteGround has always had a reputation for responsive and helpful support. Iโve personally reached out to them multiple times while managing client sites and my own test environments. In nearly every case, I was connected to someone knowledgeable within minutes.
They offer 24/7 live chat, ticket support, and phone support. Youโll also find a robust knowledge base and an AI-powered support assistant inside your Site Tools dashboard. The chatbot is trained on real customer questions and can resolve many issues without human involvement.
One of my favorite things is how deeply integrated the support options are. If youโre inside the Site Tools dashboard, you can launch help without ever opening a new tab. It makes troubleshooting a lot faster.
They also publish hundreds of well-organized tutorials and video walkthroughs, which is ideal if you like solving things on your own. We’ve used their documentation often when training writers and new team members working on WordPress setups.
Overall, SiteGround support is reliable and fast. But if you’re used to support via email, note that email-based help is not offered; you’ll need to go through chat or ticketing. Still, for most users, that’s not a dealbreaker.
SiteGround Technology Stack
SiteGround isnโt just another hosting company riding on marketing. Theyโve built a high-performance platform that blends Google Cloud infrastructure with a set of in-house technologies designed for serious speed and reliability.
Weโve hosted WPBeginner and several partner sites on SiteGround and consistently benefited from their fast stack, caching layers, and resource efficiency. Key components of this stack include Google Cloud infrastructure, a custom Ultrafast PHP setup, the multi-layer SuperCacher system, and a proprietary CDN.
Hereโs a breakdown of what powers it all behind the scenes.
- Google Cloud Infrastructure: SiteGround runs on the Google Cloud network with distributed SSD storage. This ensures fast connections, excellent redundancy, and top-tier availability.
- Ultrafast PHP: Their custom ultrafast PHP implementation reduces the time to first byte and improves memory efficiency. Itโs one of the reasons our test sites loaded 30% faster compared to standard PHP setups.
- Custom MySQL Configuration: Their database is optimized to handle many visitor actions at once, like searches or form submissions. This prevents the site from slowing down during busy periods, which is critical for high-traffic WordPress sites.
- SuperCacher: SiteGroundโs three-layer caching system includes static cache, dynamic cache, and Memcached. Dynamic caching is turned on by default, and it made a noticeable difference during our stress testing.
- Blazing Fast CDN: Their in-house CDN is easy to set up, and it caches content on more than 170 edge locations across the Google Cloud network to serve users from the nearest location. That helps reduce load times globally.
- Brotli Compression: Brotli, developed by Google, produces smaller file sizes than gzip. Itโs already deployed across all SiteGround servers and helped reduce page weight in our GTmetrix tests.
- Quick Tech Adoption: SiteGround regularly rolls out support for the latest stable versions of PHP and HTTP protocols and was among the first to deploy TLS 1.3 and OCSP stapling.
- Speed Optimizer Plugin: For WordPress users, SiteGround provides a powerful performance plugin (formerly called SG Optimizer) that gives you fine-grained control over caching, image optimization, lazy loading, and more.
When you combine all of these, itโs clear SiteGround isnโt relying on just one feature to stay competitive. Theyโve built a lean, scalable tech stack that works well whether youโre hosting a simple blog or a busy WooCommerce site.
SiteGround Security Features
SiteGround implements a comprehensive security system that includes real-time server monitoring, a custom Web Application Firewall (WAF), an AI-driven anti-bot system, and daily backups. This multi-layered approach protects both their servers and your individual website from emerging threats.
- Real-time server monitoring: Their systems scan for problems every 0.5 seconds, which helps them catch issues before they escalate.
- In-house firewall rules: Their team adds hundreds of new rules each year to defend against the latest WordPress-specific vulnerabilities.
- AI anti-bot protection: Their AI blocks millions of brute-force attempts, spam bots, and other threats before they reach your site.
- Security Optimizer plugin: This free WordPress plugin (formerly SiteGround Security) adds login protection, malware scanning, and advanced security settings for non-tech users.
- Native CDN with DDoS protection: When you enable their CDN, your content is distributed globally, masking your serverโs origin IP and filtering out suspicious traffic.
- Daily off-site backups: Your website is backed up every 24 hours, and those backups are stored across multiple data centers for extra safety.
- Monthly security reports: SiteGround sends a detailed breakdown of your siteโs security score with actionable recommendations for improving weak areas.
If you want an extra layer of protection on top of SiteGroundโs daily backups, you can also keep your own off-site copies with a WordPress backup plugin like Duplicator.
One detail worth knowing: domain privacy is free for the first year on supported domain extensions, but it renews at an extra yearly cost after that.
Overall, SiteGround offers one of the most complete security packages in the shared hosting space without requiring you to configure everything manually.
Conclusion: Is SiteGround the Right Choice for You?
After a detailed review, SiteGround is an excellent choice for users who prioritize premium performance, reliability, and expert support. Its plans include powerful features like daily backups, SSD storage, a free first-year domain, and SiteGround’s free CDN.
However, it may not be the best fit for everyone. If you’re on a strict budget, the renewal prices after the first term can feel steep, and a cheaper host might be a better starting point. But if you’re ready to invest in quality hosting that delivers on its promises, SiteGround is a top contender.
Ready to get started with SiteGround? Click here to choose your hosting plan today.
SiteGround Coupon
WPBeginner users get an exclusive discount of up to 83% and free SSL with our SiteGround coupon code.
All you have to do is click on this link to make a purchase. The discount will be applied automatically.
Frequently Asked Questions About SiteGround Hosting
In this detailed SiteGround review, we looked at all aspects of their hosting services. The following are some of the most frequently asked questions about SiteGround by our users.
Where are SiteGround servers located?
SiteGround has 11 data centers on multiple continents, including locations in the United States, Europe (Madrid, London, Frankfurt, Paris, and Eemshaven), Singapore, and Sydney. You can choose a server location close to your audience when signing up.
Is SiteGround a Russian company?
No. SiteGround is a Bulgarian company founded in Sofia in 2004, with offices across Europe. Its hosting runs on Google Cloud infrastructure with data centers in the US, Europe, Asia, and Australia.
Why choose SiteGround for WordPress hosting?
SiteGround offers a highly optimized WordPress hosting platform. Each plan includes its own in-house security features and WordPress tweaks that boost your WordPress site speed and performance.
You can easily set up a WordPress website with their 1-click WordPress installation. You can also move existing WordPress websites using the SiteGround Migrator plugin.
Does SiteGround support WooCommerce?
SiteGround specializes in WordPress and WooCommerce hosting. If you are building a WooCommerce store, then you can rely on SiteGround’s optimizations for consistent performance and reliability.
They are one of the top WooCommerce hosting providers and make it super easy to start an online store without any special technical skills.
Does SiteGround offer a website builder?
Yes, SiteGround now offers its own free website builder that you can use to create a simple site quickly. That said, you can still pick the best website builder for your needs.
They allow you to easily install WordPress, Joomla, Drupal, and many other site builder platforms. On the SiteGround platform, you can also create unlimited web pages without any restrictions.
Does SiteGround offer cPanel hosting?
No, SiteGround no longer offers cPanel hosting. Once cPanel raised its licensing fees, SiteGround decided to remove cPanel hosting and instead built a far superior web hosting control panel for both beginners and advanced users. This allows them to offer managed WordPress hosting-like features without the high costs.
Is SiteGround better than Bluehost?
SiteGround and Bluehost used to offer the same features, but with recent innovations, SiteGround has significantly improved its hosting technology.
SiteGround is better than Bluehost in terms of overall performance, technology infrastructure, and support quality. However, with all this innovation, SiteGround pricing is significantly higher.
So, when it comes to pricing, Bluehost is better than SiteGround because its plans cost less, especially when it’s time to renew.
For more details, see our honest comparison of SiteGround vs. Bluehost vs. WP Engine.
How does SiteGround compare with other hosting providers?
Readers often ask us how SiteGround compares with GoDaddy, Hostinger, HostGator, GreenGeeks, DreamHost, A2 Hosting, and other web hosting services.
They all used to provide similar features and technology, but over the last few years, SiteGround has really stepped up its innovation.
With all the managed WordPress hosting features, Google Cloud infrastructure, AI tools, and custom performance optimization, SiteGround is now in a class of its own with its premium hosting.
Does SiteGround offer a free domain name?
Yes, SiteGround currently includes a free domain name for the first year with all of its hosting plans. You can register a .com, .us, .org, or .net domain at no extra cost during signup. You can also buy a domain name from another registrar and point it to your SiteGround account.
Can I cancel my SiteGround account and get a refund?
SiteGround offers a 30-day money-back guarantee with all its shared plans. During this period, you can try out its services. You are eligible for a refund if you cancel your account during this period. However, domain name registrations are non-refundable.
Which SiteGround plan is best for me?
Each SiteGround plan has different server resources. However, if you are just starting out, then their Startup plan would be perfect for that. You can upgrade at any time if you need more resources. Choose your SiteGround plan to get started.
Carolyn
I am so happy that I migrated my site to SiteGround. The support is excellent. I am not afraid to touch my website for fear of waiting hours or days for an answer. They are knowledgeable and courteous and available 24/7. It is the best decision I could have made!
Christian
I have tried many services and I am very conscious of performance. Siteground not only delivers the fastest shared hosting I have seen so far (tried three other providers before (WPEngine, Mediatemple, 1and1) but also delivers support that is spectacular.
Price / value also excellent.
Fiyinfoluwa
I’m satisfied with SiteGround’s services. Their response to queries is so swift that I find myself having to keep up with them. Support is great. I find that I don’t have to check my hosting until it is time to renew. Basically you can host with SiteGround and go to sleep!
I will gladly recommend SiteGround any day and any time.
Lene Larsen
I just swapped to Siteground, and I have gotten only good experiences this far. Their customer service is far and beyond the best I have encountered.
Oly S
Spoke to a pre-sales helper who was just excellent. Knew exactly what I was after, and seemed to understand all the technical details as well. It doesn’t hurt that the deal from SiteGround that my organisation is now probably going to go for seems particularly cheap as well.
Vincent Turner
Epic epic support.. and hell, that was only pre-sales .. knowledgeable, patient.. I even enjoyed it! thanks and looking forward to being a customer.
Deanna
What a great hosting site. I have been using SiteGround for many years. Anytime I have a question, i can chat 24/7 and I get my answers quickly. Problems solved. Never a hastle or anyone trying to sell me something. Very nice people to work with. I would recommend! Worth every penny.
Gaynor Wilson
I love these people! I have used many hosting companies over the years including BlueHost, Hostgator, GoDaddy, and SiteGround surpass them all. Their support is fantastic!!! Triple AAA+++
John Harvey
I always get prompt efficient help whenever I ask for help. The support people know their job.
Jack
Ok, this is one of the best hosting that is out there. I would pay for the Customer Support alone. Always fast respons, excellent support and expertese of the team. You will not regret. Thimb’s up!!!
Behzat Rasuli
Excellent help. They will be there whenever you need them. They will respond to your message quicker then your girlfriend. Hard to believe but yes. They are soo fast(have Geek plan and advice it) I advice every friend of mine siteground. You deserve it.
Jim Schmid
I thought they were almost too good to be true. Outstanding support! Very fast and good chat. I only had one small problem when I selected a service to buy in error. They promptly refunded my money. If all host’s would be this good we would all be better off. Other sites may or may not be a few pennies cheaper but the first time you need help you will waste hours trying to get assistance. Do yourself a favor and go with these folks.
Kyle
Excellent service. These guys work fast and efficient every time.
Sadiq
Amazing support staff. They answered my question within minutes and stayed with me throughout the entire process. Siteground rules!
Amos Bwambale
Siteground are hosting our civic education resource centre website. The support is very good at every level. Bravo
Fabio Pollicelli
Simply the best!
PETER SEDA
The best support ever exist in the worl hosting copanies, i have tried alot of web hosting companies but SITEGROUND is awesome, they have committment, hardworking, accountability and better transparency.
LOVE YOUuuuuuuuu SITEGROUND
gary earl
supports the best i’ve ever had at any company. lots of goodies you can use to help optimize and speed up your site, and great great people to communicate with too. recommend them highly.
Mark
I am super impressed by Support. I thought this kind of service was extinct. They respond immediately and seem to be infinitely patient, even with farmers!
Nice one.
Robby
Always great service with a friendly attitude. Head and shoulders above the hosting companies I’ve used in the past. Here to stay.
Patrick Moore
Great customer service – second to none.
Fixed several issues for me within minutes. Great support and their prices are pretty darn good, too!
Ash
Great technical support. Extremely quick responding to tickets, providing solution, fixing problems. Very knowledgeable tech support engineers.
Always professional and courteous.
Tim Vaughn
I am hosting my Moodle site (Course Management System) that I use for courses I teach at a Community College. Overall, I have been very happy with the Siteground Linux hosting. The few times that I have needed help, tech support was fast and courteous.
When I recently ran out of disk space, tech support (Georgi) quickly found that I had built up a bunch of uneeded tempory Moodle backup files. I was able to easily delete them using CPANEL and was back in business.
Jenny clarke
OMG – I asked for the type of site to be changed from WordPress to Moodle – I sent an email. I wondered how long I’d have to write.
It took less than 5 minutes!!!
You guys are absolutely stunningly amazing – thank you!!
Jenny
john Welch
Siteground is the best host and provides the best support !
Adi K
AMAZING ! WONDERFUL SUPPORT !
I’m so happy to work with these guys, they are nice and professional and FAST.
They just restored our database, it’s great to work like SiteGround, i will recommend them any time.
Duska
The best support ever! I am a very beginner at building websites. Having SiteGround help means confidence and success to me! They are always there and always able and willing to help right away. I can’t imagine a better customer support in any way. Dream come true for me.
Natasha
Amazing customer support. The best and fastest I’ve ever had. Thank you SG people for all your assistance.
Neil dW
the service assistance has been very efficient and quick. Very impressed by quick turnaround response. Very helpful team.
Chris LaBonty
Making a decision on a hosting company is definitely one of the more difficult decisions an online entrepreneur has to make. I was with a host which can not even compare to SiteGround even though its more popular. I looked around for weeks and finally made the decision to go with SIteGround. There customer service is top notch and responds to tickets in under 10 minutes! I want to give a big shout out to Gospodin! This guy helped me fix a problem that I was stuck with for days! Every time you call in to SiteGround they answer immediately. They have so many helpful tools as well. I highly recommend them especially if you are using WordPress. I almost forgot to mention the load time is incredibly fast!
Chris LaBonty
Founder of HeadFunder – A Crowdfunding Platform
Gary Fischer
I just transferred a small business site to SiteGround, and I will echo the other reviews in saying the support is world class. Nikolay was professional and extremely knowledgeable. He got our site transferred and up and running without a hitch. Outstanding first impression.
Iqbal Malik
Brilliant customer service, just in the process now of changing from GrowBig to a Cloud Marketing plan. Effective, simple and great!
Kevin
Wow! Such great help, best experience ever!
Just transferred my domain and set up Wordpress with no problems. Online ‘Chat’ was just like having someone sitting next to me!
Now to start building my first website….
Gizelle
I am looking for a new hosting company. After an online chat with SiteGround billing, I believe I will be making the change. They have everything a developer needs and offers discounts to non-profits. I have several clients who can benefit from that.
Tracy Bolsinger
I love this company. Just switched and they are on top of everything. I don’t know much about tech and they help me all the way. When things are not working on my end, they are on the double working to help me and had me switched over in no time! Couldn’t say enough good things about this company and the level of attentiveness, workmanship and spot on service they provide! HIGHLY recommend this company for all your hosting needs!
Horacio Madariaga
The very first time I posted a ticket I got a response from a technician in less than a minute. My Wordpress problem with LightBox was solved in less than five minutes. This is what I call customer-oriented service. Keep up the good work!
Davis Akin
number one among its peers!
Kelly Farrell
Site Ground has super customer support. I just set up a domain with them and they answered all of my questions right away. Very happy with them!
Frank Jorissen
VERY impressive
I just transferred one of my sites from Hostpapa to Siteground. (A Joomla site with a Magento shoppingcart) The transfer was handled FREE OF CHARGE by siteground. After providing the necessary credentials, my site and webshop where up and running again in no time. Without any hassle.
The few questions that I had where answered INSTANTLY by the OUTSTANDING tech support.
I have been hosting my sites with different hosting providers for many years and this is the first time I’m that much impressed by such a smooth transition.
Thank you Siteground!
To everyone else: take a serious look at Siteground, not only are their prices highly competitive, they’re also worth every penny.
The following days I will also transfer the sites of customers to Siteground!
Jorgen Faxholm
My problems resolved fast and professionally. Such a difference from most of the socalled “Customer Service” departmenets of almost anyone else. Good old professionalism and understanding of a client’s impatience – – –
Adelaide
The best online chat from a web hosting service. Someone who actually knows what they are talking about and not reading from some card like some of the so called big name web hosting services
BRUCE NICHOLSON
Definitely the best provider out there absolutely..
Mikko
Fantastic support! Quick, professional and effective – head and shoulders above the competition!
Sandra Sheppard
I’ve been hosting websites with many different companies and can truly say I’ve never seen anyone who is so on the ball, especially making sure your site is safe against attacks.
Just awesome….
Nikhil
Easily the best hosting and domain service I’ve seen. I’ve tried a few others, none of them compare, especially when it comes to ease of use and customer service.
Rudy Deuninck
Super happy with the way Siteground approaches things.
Great support and amazing up to date technology.
I am here for the long run.
Many thanks again and wishing all Siteground staff a Merry Xmas and Happy New Year.
Kind regards
Rudy
Antoinette Greer
They are the best service for website hosting I’ve ever seen.!!!1
Ron Blake
Just used the live chat to help us with a small problem, service is brilliant quick and easy, our site upload and live pages seem to run faster overall, we are currently moving our other hosted web sites over to Siteground
Fantastic service,
Ahmed A
Once again, SiteGround (Georgi) did an exceptional job assisting me moving my new redesigned simplerwebs.com site. Like always, SG and team provide the fastest response time with a professional hosting service I even seen.
Thank you SG and team!
SimplerWebs
Jeanne
I am sooo happy to have chosen SiteGround as my hosting site.
It is fast, easy to setup, lots of helpful tools and more importantly – their Technical team. Every tickets and trouble I have, they always responded very very fast with a solution or recommendation. The guys know their stuff and i highly Recommend SiteGround as a hosting company.
Thank You All very much and please keep up the same high standards..
Jeanne
Owner of calisthenFit.com