I’ve used SiteGround for more than a decade now, and it continues to impress me with its performance, reliability, and support. I’ve tested just about every major web host out there, but SiteGround still holds a top spot on my list.
We actually host WPBeginner and several of our partner sites on SiteGround’s cloud platform. This gives us a clear, behind-the-scenes look at how their servers perform under real traffic conditions.
If you’re looking for premium hosting that delivers fast speeds, strong security, and helpful customer service, then SiteGround is a solid option. Still, there are some trade-offs, especially when it comes to pricing and storage limits.
In this updated review, I’ll share my personal experience with SiteGround, including performance test results, support interactions, and screenshots of the tools you’ll be using. By the end, you’ll know whether SiteGround is a good fit for your website.
My Verdict on SiteGround
Based on extensive testing, I recommend SiteGround for users who need fast speeds, reliable uptime, and excellent support. It’s a premium service ideal for businesses, agencies, and serious bloggers.
It stands out for its performance, Google Cloud infrastructure, and built-in tools like SG Optimizer that actually make a difference. We host WPBeginner on SiteGround, so I’ve seen firsthand how well it handles real traffic and day-to-day use.
| ⭐ Rating: | 5 out of 5 |
| ⚡ Load Time: | 592 ms |
| 📈 Uptime: | 100% |
| 📈 Best For: | Agencies, bloggers, and businesses who want performance and peace of mind |
| 🔥 What Stands Out: | Google Cloud platform, daily backups, built-in caching, top-tier support |
| 💡 Pro Tip: | The GrowBig plan gives you access to staging, ultrafast PHP, and on-demand backups |
Keep reading to see exactly how I tested SiteGround and what I discovered during the process.
My Hosting Evaluation Criteria
Based on user feedback on WPBeginner and our own experiences, we have learned what matters the most when choosing a hosting provider.
When evaluating a hosting provider, I focus on the following areas.
- Ease of Use: I tested their custom Site Tools dashboard and setup flow to see how beginner-friendly it is.
- Speed and Reliability: I ran GTmetrix speed tests and monitored uptime and response times across multiple locations.
- Stress Testing: Using K6, I simulated 50 concurrent users to see how SiteGround performs under load.
- Support Experience: I chatted with SiteGround support and used their AI assistant to resolve common hosting questions.
- Pricing and Plan Value: I reviewed features across all shared plans to see what you’re actually getting for your money.
How Did I Test SiteGround?
To give you an honest SiteGround review, I used the same process we follow for every hosting provider on WPBeginner.
Here’s exactly what I did:
Live WordPress Site Setup: I signed up for the GrowBig plan and installed WordPress using SiteGround’s 1-click setup. I added demo content, plugins, and media to simulate a real website.
Speed Testing with GTmetrix: I used GTmetrix to run multiple page speed tests from different locations to measure load time and Core Web Vitals.
Stress Testing with K6: I simulated 50 virtual users accessing the site at once to test how well SiteGround’s servers handle sudden traffic spikes.
Response Time Monitoring: I used PageSpeedPlus to test server response times from key regions, including the US, Europe, and Asia.
Uptime Monitoring: I enabled real-time uptime tracking to check for any downtime or slowdowns during the test period.
Support Interactions: I contacted support through live chat and tested their ChatGPT-powered assistant for helpfulness and accuracy.
This process gives a full picture of what you can expect from SiteGround as a real customer.
Why You Can Trust WPBeginner 🧡
Why You Can Trust WPBeginner
I’ve been reviewing WordPress hosts for over a decade and rely on real test data, not just specs or affiliate commissions.
We also use SiteGround to host WPBeginner and several of our partner websites, which means we have deep, first-hand experience with how it performs at scale.
You can read more about our testing standards and editorial process here.
Bottom line: SiteGround combines speed, uptime, and reliable support in one package. If you’re looking for premium hosting with a simple setup, it’s worth the price.
Let’s take a look at the full test results and how SiteGround compares to other hosts. Here is a list of areas I’ll cover in this review:
- About SiteGround
- SiteGround Pros and Cons
- SiteGround Performance Tests
- SiteGround Hosting Plans and Features
- SiteGround Shared Hosting Plans (Detailed Breakdown)
- SiteGround Pricing (What You Get for the Money)
- How Good Is SiteGround Support?
- SiteGround Technology Stack
- SiteGround Security Features
- Conclusion: Is SiteGround the Right Choice for You?
- SiteGround Coupon
- Frequently Asked Questions About SiteGround Hosting
- Where are SiteGround servers located?
- Why choose SiteGround for WordPress hosting?
- Does SiteGround support WooCommerce?
- Does SiteGround offer a website builder?
- Does SiteGround offer cPanel hosting?
- Is SiteGround better than Bluehost?
- How does SiteGround compare with other hosting providers?
- Does SiteGround offer a free domain name?
- Can I cancel my SiteGround account and get a refund?
- Which SiteGround plan is best for me?
About SiteGround
SiteGround is a popular web hosting company founded in 2004 that provides a range of hosting services built on Google Cloud infrastructure. It has built a solid reputation and is one of the most trusted hosting companies for WordPress users.
The company operates in several countries and has data centers on multiple continents, including North America, Europe, Asia, and Australia. This makes it easy to host your site close to your audience.
Today, SiteGround hosts more than 3 million domains and has a team of over 500 people. It’s a well-established company with deep experience in hosting and support.
SiteGround Pros and Cons
SiteGround is a high-performing host that we’ve used on several of our own sites, including WPBeginner. But like any provider, it comes with trade-offs you should know about before you sign up.
Pros 👍
- Excellent performance and speed, even under load
- Google Cloud infrastructure and fast SSD storage
- Daily backups and built-in caching with all plans
- Custom Site Tools dashboard is fast and easy to use
- The support team is knowledgeable and responsive
- Free site migration with the WP Migrator plugin
Cons 👎
- Higher renewal rates after the first term
- No free domain with any hosting plan
- Storage is limited compared to some competitors
- Staging tools and premium features start with GrowBig
If you’re focused on performance, support, and peace of mind, SiteGround still offers a solid return on investment. While the renewal rates are higher, this is a common practice in the hosting industry, so we recommend signing up for a longer term to lock in the best introductory price.
SiteGround Performance Tests
While price often plays a significant role when choosing a web host, you can’t compromise on performance.
This is why I decided to run my tests to thoroughly review SiteGround’s performance. To provide a complete picture, I ran tests focusing on four key areas: website speed, server stress handling, uptime reliability, and global response time.
SiteGround Speed Test Results
I ran SiteGround’s performance tests using GTmetrix on a live WordPress demo site. The results were impressive right out of the box.
The fully loaded time was just 592 milliseconds. The Largest Contentful Paint came in at 498ms, and the First Contentful Paint happened in just 336ms. That’s blazing fast, even before enabling extra optimization tools.
These results put SiteGround in the top tier of shared hosting providers when it comes to raw speed. It’s quick enough for serious websites and small businesses alike.
SiteGround Stress Test Results
I used the K6 tool to simulate up to 50 visitors accessing the site at once to see how SiteGround’s servers would hold up under pressure.
During the stress test, SiteGround handled the traffic smoothly. Response times remained stable even as the number of virtual users increased. There were no timeouts or spikes, which means the hosting infrastructure is well-optimized for bursts of traffic.
This test confirms that SiteGround is a strong choice if your website needs to handle traffic surges, such as product launches or viral blog posts.
SiteGround Uptime Test Results
Uptime is where SiteGround really shines. I enabled continuous monitoring during the review period, and SiteGround delivered 100% uptime.
Most hosting companies promise 99.9% uptime, which allows for nearly 9 hours of downtime per year. SiteGround’s performance went above that, with zero outages recorded during testing.
If you run a site that can’t afford to go offline, like a business site or online store, SiteGround is a dependable choice.
SiteGround Response Time Test Results
I used PageSpeedPlus to test server response times from six different regions to measure global performance. SiteGround showed consistently strong performance across the board.
In Oregon, the site fully loaded in just 1 second with a render time of 46ms. Even distant regions like Tokyo and Canada Central stayed within acceptable performance limits, though naturally a bit slower due to distance from the origin server.
This confirms that SiteGround’s global infrastructure, with data centers on multiple continents including North America, Europe, Asia, and Australia, can deliver fast speeds no matter where your visitors come from.
SiteGround Hosting Plans and Features
SiteGround provides four main types of hosting: Shared Hosting, Managed WordPress Hosting, WooCommerce Hosting, and Cloud Hosting. Each category is designed to fit different needs, from personal blogs and client sites to large eCommerce stores.
All plans include free SSL, email hosting, daily backups, a custom control panel, staging tools, and a built-in caching system. Even the entry-level plan offers more than most basic shared hosts.
Here’s a quick overview of what SiteGround offers:
- Shared Hosting: Ideal for beginners, bloggers, or anyone launching a small site. Includes everything needed to run a WordPress website.
- Managed WordPress Hosting: Built on the same shared infrastructure but optimized specifically for WordPress performance and security.
- WooCommerce Hosting: Aimed at online stores, with extra tools and caching settings tailored for WooCommerce.
- Cloud Hosting: For growing businesses and high-traffic sites. More scalable and customizable than shared plans, with dedicated resources and flexible upgrades.
At WPBeginner, we use SiteGround’s enterprise infrastructure to host several of our partner sites. It gives us the speed and reliability we need at scale, with a technical team that’s been rock-solid whenever we needed help. Read our case study explaining why we switched to SiteGround.
SiteGround Shared Hosting Plans (Detailed Breakdown)
If you’re starting a new site or blog, SiteGround’s shared hosting is where I’d begin. All three tiers offer solid value, but the differences matter depending on how many sites you run and whether you need staging or priority support.
- Startup Plan: Best for beginners or single-site users. You get 10 GB SSD storage, free SSL, CDN, email, backups, and all essential features. It supports around 10,000 monthly visits.
- GrowBig Plan: This is the plan I recommend most. It supports unlimited sites, includes 20 GB storage, and unlocks key features like staging, on-demand backups, and SiteGround’s Ultrafast PHP. Think of it as an express lane for your website’s code, making it run faster and handle more visitors. It’s a good fit for sites up to 100,000 visits per month.
- GoGeek Plan: Designed for developers or businesses managing multiple client sites. Includes 40 GB storage, white-label tools, Git integration, more server resources, and priority support. It can handle up to 400,000 monthly visits.
No matter which plan you choose, SiteGround makes it easy to scale up later. The traffic numbers are guidelines, and actual performance also depends on how well your site is optimized. You’re never locked in, and everything’s built with WordPress in mind.
SiteGround Pricing (What You Get for the Money)
SiteGround is often seen as a premium host, and for good reason. It’s not the cheapest option, but it packs in more tools, support, and speed features than most shared hosts. I’ve personally paid for GrowBig and GoGeek plans in different client projects, and they’ve always delivered consistent value.
They frequently run introductory deals, so you can start as low as $2.99/month. But keep in mind: renewal prices jump significantly after the first term. If you want the best value, go for a longer term upfront.
| Plan | Startup | GrowBig | GoGeek |
|---|---|---|---|
| Intro Price | $2.99/mo | $4.99/mo | $7.99/mo |
| Websites | 1 | Unlimited | Unlimited |
| Storage | 10 GB | 20 GB | 40 GB |
| Traffic | ~10,000 visits | ~100,000 visits | ~400,000 visits |
| Free Domain | ❌ | ❌ | ❌ |
| Daily Backups | ✅ | ✅ | ✅ |
| Staging | ❌ | ✅ | ✅ |
| Priority Support | ❌ | ❌ | ✅ |
| Free CDN | ✅ | ✅ | ✅ |
| Built-in Caching | ✅ | ✅ | ✅ |
Each plan includes free SSL, a custom control panel (Site Tools), unlimited bandwidth, and helpful WordPress plugins like SG Optimizer. You also get access to their new email marketing tool, which is surprisingly decent for basic campaigns.
How Good Is SiteGround Support?
SiteGround has always had a reputation for responsive and helpful support. I’ve personally reached out to them multiple times while managing client sites and my own test environments. In nearly every case, I was connected to someone knowledgeable within minutes.
They offer 24/7 live chat, ticket support, and phone support. You’ll also find a robust knowledge base and an AI-powered support assistant inside your Site Tools dashboard. The chatbot is trained on real customer questions and can resolve many issues without human involvement.
One of my favorite things is how deeply integrated the support options are. If you’re inside the Site Tools dashboard, you can launch help without ever opening a new tab. It makes troubleshooting a lot faster.
They also publish hundreds of well-organized tutorials and video walkthroughs, which is ideal if you like solving things on your own. We’ve used their documentation often when training writers and new team members working on WordPress setups.
Overall, SiteGround support is reliable and fast. But if you’re used to support via email, note that email-based help is not offered; you’ll need to go through chat or ticketing. Still, for most users, that’s not a dealbreaker.
SiteGround Technology Stack
SiteGround isn’t just another hosting company riding on marketing. They’ve built a high-performance platform that blends Google Cloud infrastructure with a set of in-house technologies designed for serious speed and reliability.
We’ve hosted WPBeginner and several partner sites on SiteGround and consistently benefited from their fast stack, caching layers, and resource efficiency. Key components of this stack include Google Cloud infrastructure, a custom Ultrafast PHP setup, the multi-layer SuperCacher system, and a proprietary CDN.
Here’s a breakdown of what powers it all behind the scenes.
- Google Cloud Infrastructure: SiteGround runs on the Google Cloud network with distributed SSD storage. This ensures fast connections, excellent redundancy, and top-tier availability.
- Ultrafast PHP: Their custom ultrafast PHP implementation reduces the time to first byte and improves memory efficiency. It’s one of the reasons our test sites loaded 30% faster compared to standard PHP setups.
- Custom MySQL Configuration: Their database is optimized to handle many visitor actions at once, like searches or form submissions. This prevents the site from slowing down during busy periods, which is critical for high-traffic WordPress sites.
- SuperCacher: SiteGround’s three-layer caching system includes static cache, dynamic cache, and Memcached. Dynamic caching is turned on by default, and it made a noticeable difference during our stress testing.
- Blazing Fast CDN: Their in-house CDN is easy to set up, and it caches content on multiple edge servers to serve users from the nearest location. That helps reduce load times globally.
- Brotli Compression: Brotli, developed by Google, produces smaller file sizes than gzip. It’s already deployed across all SiteGround servers and helped reduce page weight in our GTmetrix tests.
- Quick Tech Adoption: SiteGround regularly rolls out support for the latest stable versions of PHP and HTTP protocols and was among the first to deploy TLS 1.3 and OCSP stapling.
- SG Optimizer Plugin: For WordPress users, SiteGround provides a powerful performance plugin that gives you fine-grained control over caching, image optimization, lazy loading, and more.
When you combine all of these, it’s clear SiteGround isn’t relying on just one feature to stay competitive. They’ve built a lean, scalable tech stack that works well whether you’re hosting a basic blog or a busy WooCommerce site.
SiteGround Security Features
SiteGround implements a comprehensive security system that includes real-time server monitoring, a custom Web Application Firewall (WAF), an AI-driven anti-bot system, and daily backups. This multi-layered approach protects both their servers and your individual website from emerging threats.
- Real-time server monitoring: Their systems scan for problems every 0.5 seconds, which helps them catch issues before they escalate.
- In-house firewall rules: Their team adds hundreds of new rules each year to defend against the latest WordPress-specific vulnerabilities.
- AI anti-bot protection: Their AI blocks millions of brute-force attempts, spam bots, and other threats before they reach your site.
- SiteGround Security plugin: This free WordPress plugin adds login protection, malware scanning, and advanced security settings for non-tech users.
- Native CDN with DDoS protection: When you enable their CDN, your content is distributed globally, masking your server’s origin IP and filtering out suspicious traffic.
- Daily off-site backups: Your website is backed up every 24 hours, and those backups are stored across multiple data centers for extra safety.
- Monthly security reports: SiteGround sends a detailed breakdown of your site’s security score with actionable recommendations for improving weak areas.
There is one downside worth mentioning. SiteGround charges for domain privacy. It’s $12 for the first year and $24/year after that.
Overall, SiteGround offers one of the most complete security packages in the shared hosting space without requiring you to configure everything manually.
Conclusion: Is SiteGround the Right Choice for You?
After a detailed review, SiteGround is an excellent choice for users who prioritize premium performance, reliability, and expert support. Its plans include powerful features like daily backups, SSD storage, and SiteGround’s free CDN.
However, it may not be the best fit for everyone. For beginners on a strict budget who require a free domain, other hosts might be a better starting point. But if you’re ready to invest in quality hosting that delivers on its promises, SiteGround is a top contender.
Ready to get started with SiteGround? Click here to choose your hosting plan today.
SiteGround Coupon
WPBeginner users get an exclusive 83% discount and free SSL with our SiteGround coupon code.
All you have to do is click on this link to make a purchase. The discount will be applied automatically.
Frequently Asked Questions About SiteGround Hosting
In this detailed SiteGround review, we looked at all aspects of their hosting services. The following are some of the most frequently asked questions about SiteGround by our users.
Where are SiteGround servers located?
SiteGround has data centers on multiple continents, including North America, Europe, Asia, and Australia. You can choose a server location close to your audience when signing up.
Why choose SiteGround for WordPress hosting?
SiteGround offers a highly optimized WordPress hosting platform. Each plan includes its own in-house security features and WordPress tweaks that boost your WordPress site speed and performance.
You can easily set up a WordPress website with their 1-click WordPress installation. You can also move existing WordPress websites using the SiteGround Migrator plugin.
Does SiteGround support WooCommerce?
SiteGround specializes in WordPress and WooCommerce hosting. If you are building a WooCommerce store, then you can rely on SiteGround’s optimizations for consistent performance and reliability.
They are one of the top WooCommerce hosting providers and make it super easy to start an online store without any special technical skills.
Does SiteGround offer a website builder?
No, SiteGround does not offer its own site builder. That’s because they want users to have the option to pick the best website builder for their needs.
This is why they allow you to easily install WordPress, Joomla, Drupal, Magento, Weebly, and many other site builder platforms.
On the SiteGround platform, you can also create unlimited web pages without any restrictions.
Does SiteGround offer cPanel hosting?
No, SiteGround no longer offers cPanel hosting. Once cPanel raised its licensing fees, SiteGround decided to remove cPanel hosting and instead built a far superior web hosting control panel for both beginners and advanced users. This allows them to offer managed WordPress hosting-like features without the high costs.
Is SiteGround better than Bluehost?
SiteGround and Bluehost used to offer the same features, but with recent innovations, SiteGround has significantly improved its hosting technology.
SiteGround is better than Bluehost in terms of overall performance, technology infrastructure, and support quality. However, with all this innovation, SiteGround pricing is significantly higher.
So, when it comes to pricing, Bluehost is better than SiteGround because not only is it cheaper, but it also offers a free domain name with each account.
For more details, see our honest comparison of SiteGround vs. Bluehost vs. WP Engine.
How does SiteGround compare with other hosting providers?
Readers often ask us how SiteGround compares with GoDaddy, Hostinger, HostGator, GreenGeeks, DreamHost, A2 Hosting, and other web hosting services.
They all used to provide similar features and technology, but over the last year, SiteGround has really stepped up its innovation.
With all the managed WordPress hosting features, Google Cloud infrastructure, and custom performance optimization, SiteGround is now in a class of its own with its premium hosting.
Does SiteGround offer a free domain name?
No, SiteGround does not offer a free domain name. You can buy a domain name from another registrar and point it to your SiteGround account or buy one from SiteGround during signup at an additional cost.
Can I cancel my SiteGround account and get a refund?
SiteGround offers a 30-day money-back guarantee with all its shared plans. During this period, you can try out its services. You are eligible for a refund if you cancel your account during this period. However, domain name registrations are non-refundable.
Which SiteGround plan is best for me?
Each SiteGround plan has different server resources. However, if you are just starting out, then their Startup plan would be perfect for that. You can upgrade at any time if you need more resources. Choose your SiteGround plan to get started.
Stuart
I had a problem where I had transferred my business domain but had not properly configured the email hosting so i went several days without receiving any emails. I did not know it because I have multiple accounts. Then someone sent me a text and asked if I had received their multiple emails sent the previous day. As you can imagine, this started a frantic search for why I wasn’t getting any emails. I finally connected with the SiteGround support desk and they fixed the problem within ten minutes and most of that was me explaining what I thought I had done.
Excellent support that got me back in business in the middle of multiple projects.
Adda Macchich
Technical support is excellent, they have phone support and live chat 24/7. I had a problem with an exported MySQL database being too big to upload, the tech support guys asked me to upload via FTP and they got it in the right place in a few minutes.
Joshua Walker
Siteground has helpme move and take care of multiple clients over the last few years! What a valuable asset they have been for all that we do! Wouldn’t ask for another company…ever!
Giovani
They are awesome, we have x4 websites with siteground and all work as expected.
Support and customer service are the best in business!
Definitely recommend.
Armando Cresti
Just uploaded my website in the new hosting program when a big problem came out: the web site was full of text lines “deprecated …”.
I am newbe and can’t understand what stays behind a website. I felt myself lost!
The time to fill in the ticket form, upload a snapshot and ….. voilà! SiteGround replaied to me explaining what was wrong (PHP 5.6 of my website), made the changes and fixed my problem.
Great! First in class service.
I am very happy with my decision to be with SiteGround. Higly recommended for newbe like me!
Amanda Hyde
I highly recommend SiteGround for their amazing service and professionalism. I frequently use the live chat service and I have never had a bad experience. The team are always extremely helpful and responsive. I have dealt with several hosting companies and consider SiteGround to be the best!
Thank you SiteGround for your outstanding service
Margi Prideaux
I have been delaying migrating my site for nearly a year now – so much to work through, too much to risk. I kept looking at hosting services and lost my confidence.
I stumbled on SiteGround today (by accident) and am blown away with their professionalism, kindness and speed. After a 15 minute live chat, with no pressure and seemingly unlimited willingness to answer my questions, I have decided I to migrate next week. I even feel calm about it!
Clifford
Very pleased with the support and tone of the company. Got disconnected during chat and after prompted for reconnect (which was great already) I was reconnected to same rep. Very pleasant and I am excited to finally be moving away from PoWweb.
R
Always helpful! glad to have such a great support team here.
Ronel Alvarez
Best Hosting solution we could find for our clients.
– No down time
– Amazing good Tech Support
– Sites run fast and smooth
– Very Kind and educated staff
– Great for starters and advanced developers who do not want to spend a bunch of time with the daily problems you will find in other hosting providers like godaddy, hostgator, bluehost and 1and1.com.
You need something stable, honest and safe for your project. Go for siteground.com. At mmsagency.com we recommend only one hosting provider. Then we make sure we will do not need to spend a lot of time with hosting matters for more than 20 sites we administrate and take care for development and online marketing campaigns.
Lisa Ghiggini
I agree with the comments on here that the support team is fantastic, they are always willing to answer a question, and they are there 24/7. Great great. I don’t have anything to compare them to, but they have made life easy.
Carrie
Siteground is absolutely the best. They go far and beyond than any other hosts I have used. Thank you so much!
Geraldo Luiz Yoshizawa
My experience with siteground was very bad.
The support team delays a lot. The answer takes 4/12 hours each.
They took 3 days to migrate my website.
I cancel my account and I will try another hosting.
SiteGround
Hello Geraldo, we are sorry that you decided to cancel your account. As we see the transfer of your website required longer time since additional question about the content that should be transferred and the domain settings (there were multiple domains in the remote account, and the account you purchased with us supports only one) arose. Nevertheless, we wish you good luck with your online projects!
GLENN QUINN
Whenever I have a query it is dealt with in minutes (fast, efficient and reliable). I enjoy the peace of mind knowing that I can rely on Site-Ground and get on with my own thing.
That is why I have stuck with Site-Ground for over 10 years. It is why I continue to recommend them.
Judith Robl
I had an issue with publishing my website, so I opened a support ticket. My ticket was answered within minutes – about 3 minutes. I followed the clear instructions given in the ticket, but when I finished, I still had a question, so I opened a chat.
Chat told me that there were 31 chats ahead of me and that I’d have to wait – so I did wait – for approximately 30 seconds. And my question was resolved within minutes.
Siteground support is the best.
Mahmoud
the best support in the world of hosting .. when i need the support i find support … good good very good
Ed Croson
We’ve been using Siteground since 2007. I have never encountered a problem with their service. Any problems I have had were of my own making or lack of knowledge. Any support ticket has been answered professionally and very quickly. They have made suggestions to resolve issues that I never would have thought of. I would never think of using another web host and whenever someone asks me if I know of a good host, I always say Siteground.
Thank you.
Paul Weisenbacher
I moved from another, very popular Wordpress host because their support was going down hill. So far I have been very impressed with SiteGround’s quick and helpful support.
Kevin P.
Siteground’s customer service was super fast! Fixed my issues in less than 5 minutes! I’m new to Siteground but I’m off to a great start…
Marco
Siteground’s customer support is something amazing: very kind and effective. Great job!
zuilfqar shah
Very quick and prfessional service.keep it you Geeckes..
Trey Daugherty
I had used 1&1 for years and watched as they slowly turned into GoDaddy. I registered a bunch of .design TDLs with NameCheap.com and 1&1 said I couldn’t add them to my hosting account and couldn’t give me an answer as to when I would be able to add them to my account.
I backed up my account, cancelled it and did a search for “Best Web Hosting”. I stumbled on SiteGround. Not only does someone that actually knows what they are talking about answers the support number in no longer than 1-3 minutes they also answer tickets in 15 minutes! I truly hope they keep the support the way it is as they grow. I am recommending them to anyone and everyone!
Riccardo
Very impressive quick customer support. I’m coming from another reseller experience and siteground is overclassing it.
Josko
Their support and reply is so fast that I have no time to make a coffee. They are so helpful and patient – simply excellent service all day round!
Ryan Hutchison
Amazing service, will definitely be using when we start the business.
Jason
Amazing support. I have zero experience, and they chat supported me through installing Wordpress on their hosted servers. Incredible to find this level of support these days.
Reza
Everything sounds great and fast here. I loved the service.
Graham
Had an e-mail issue. Couldn’t fix it myself. Logged into Chat. It said 24 people ahead of you. If you see that anywhere else – like British Telecom (BT) you know that means ages to wait, but here the Chat agent responded in 30 seconds. And had the fault ( I had the wrong password and Thunderbird had tried it too many times so the host blocked my IP) resolved in less than 3 minutes. As per the other reviewers here – the service really is refreshing good. In fact it’s excellent.
javier tovar
the service its awesome
24 hours really !
Mike Marr
I can’t say enough about how great SiteGround’s service is. I used to use at Hostgator and often had to wait 15+ minutes to reach a representative. SiteGround chat and email reply service is very quick. They also helped me easily get my Wordpress site up and running. Can’t beat them for service and friendliness!!
Lutz
What could I possibly add to the great reviews of others? Their service is amazing. As a newbie to all of this it gives me an unexpected peace of mind. Thank you!
Steve Culley
I am overwhelmed with the Service.
Just not used to this level of care in the uk; where the trend has been ‘self service’ i.e. sort it yourself !
Just had my site transferred to the new London Server – up and running 100% – I had an issue with server names for email, sorted within 15 mins of raising a ticket.
Thank you Team Site Ground you are awesome!
Steve
Sheryl
Another very helpful chat session, Fingers crossed it all goes ok from here
David Soanes
Five star service. Support tickets answered in minutes. Technical assistance provided gratis, when my site had error connecting to database.
Best web host in the world.
Amen. Dave
John L
Great work! I ask for support quite a bit over my 7 websites hosted, and they’re always on top of it. Don’t change! Keep up the great work.
Craig Mieritz
Within ONE HOUR of signing up, they:
1. Transferred, for free, my website from the old host and had it up and running perfectly (blazing download speeds so far).
2. Created a sub-domain for a second site, pre-loaded WordPress and created a staging site so I could keep the old version running on the previous site while I build the new version.
It could not have been any better of an experience.
Waleed Barakat
Super fast online support and acknowledgement team! i will try the hosting for a while then see the results
D Wilson
Man, these folks are great to be around. New to webstore and sitting with my books and my manuals and reading through all the great siteground help guides. Got stuck and did a little mess up on SQL and these were right there and had my back. Think I have found my home here with siteground. Thank you so much.
Sara Dunard Reuter
I’ve been a client for two months now and have asked for support two or three times. I just love the SiteGround support! Fast, caring and human. That’s how you get loyalty!
Virginia Hanson
Starting with the smallest plan for my business. Excellent customer service! Ivan is very knowledgeable and polite. He has a great sense of humor, which helped us both I’m sure. I have read hundreds of customer reviews. Sure happy I heeded their advice and chose Siteground in the end.
Tammy-ann Chapman
I can’t even begin to describe the customer service I’ve received since switching to SiteGround.com. Absolutely amazing! Staff are friendly, knowledgeable, fast and effective. I almost don’t want to write this because if they get too big it could mean longer wait times etc. LOL A hidden gem they are. They help from buying your domain, redirecting, building and launching your website and the maintenance after.
Tony J.
OUTSTANDING customer service! I have only had good experiences with the tech support and customer service teams. I use SiteGround for all of my hosting needs (I am currently managing 5 or 6 websites) and HIGHLY recommend them every chance I get.
Samyak Sethi
Support in time. I recently contacted for the smallest plan for a website I am creating. Chat support is very fast
Giuseppe
Wow: the speed of light: Siteground is simply the best, no extra words!
Christina
Outstanding customer service: speedy, friendly, and competent. They’re very patient and understanding with technical issues, even those that they’re not responsible for. I used the online chat assistance and it’s very convenient and expedient.
Patti
All the customer service has been amazing! Siteground is making everything so easy for me! I can’t be any happier that I decided to go with Siteground!
Stefan Warum
I am a customer of SiteGround and over time I’ve grown into a true Fan of this awesome company. The support is truly outstanding, I’ve never seen anything like it – super fast, extremely competent and helpful, even for matters that go far beyond what they are responsible for. And they have the best pricing on the market for what they are offering.
I really recommend SitGround to anybody looking for hosting.
landi
They are very professional. Support in time. I recently purchased the smallest plan for a website I am creating. Chat support is very fast
Jodi
I’ve been using Siteground for a year now creating multiple websites for myself and a few clients and continue to be blown away by the exceptional support and customer service I receive every single time I open a support ticket or live chat.
I pay for the smallest amount of hosting plans on most of my accounts and have had many occasions where I have asked multiple questions and taken up quite a bit of time and the support team has always remained patient and explained things well and took care of other things that were too difficult for me to figure out.
Thank you so much!
Marcel Bonfim
Siteground makes our business better! By far they have the best support team in the market.