I have used SiteGround for more than a decade, and WPBeginner itself runs on SiteGround’s cloud platform. That gives me a behind-the-scenes look at how their servers handle real traffic, which no throwaway test site can match.
In July 2026, I tested SiteGround the same way I tested 14 other WordPress hosting companies, with an identical WordPress site on a custom domain, the same tools, and the same checklist.
This SiteGround review will show you the real numbers from my rigorous speed test using industry-standard benchmarking tools.
Quick Answer – Is SiteGround Worth It?
Yes, SiteGround is worth it if you want a host where a real human answers the phone at any hour. It scored 75 out of 100 on our WPBeginner Score, which places it 4th out of our 7 recommended hosts.
In our hosting speed test, SiteGround showed content in 608 ms, faster than the 659 ms median of the popular hosts we tested. It is also one of the few budget hosts we tested that includes 24/7 phone support on every plan.
Their StartUp plan costs $2.99 per month for the first year. It offers a balance of affordability, high-performance, and beginner-friendly tools to build your website.
SiteGround at a Glance
| SiteGround Test Summary (July 2026) | |
|---|---|
| WPBeginner Score | 75 / 100 |
| Speed (LCP) | 608 ms |
| Global response time | 369 ms average across 6 regions |
| Uptime | 99.96% over a 30-day monitoring window |
| Pricing | From $2.99/mo with our link, renews at $17.99/mo |
| Support | 24/7 live chat, phone, and tickets on every plan |
| Best for | Site owners who want the most complete support |
You can see how SiteGround ranks against all the hosts I tested in our best WordPress hosting comparison, which uses the same data as this review.
About SiteGround
SiteGround started in Sofia, Bulgaria in 2004 and now hosts more than 3 million domains with a team of over 500 people. Its hosting runs on Google Cloud infrastructure with 11 data centers across North America, Europe, Asia, and Australia.
We host WPBeginner and several of our partner sites on SiteGround’s enterprise cloud platform. Even so, I did not let our own history with the company influence this review, and the verdict below comes from what my hosting speed test actually measured.
Pros and Cons of SiteGround
Pros
- The most complete support of the budget hosts we tested – 24/7 chat, phone, and tickets on every plan
- Runs on the Google Cloud platform with built-in caching and the Speed Optimizer plugin
- Daily backups on every plan, with up to 30 copies kept – the deepest backup retention of the hosts we tested
- Free domain for the first year, free CDN, free SSL, and email hosting on all plans
- 608 ms LCP in our speed test, faster than the 659 ms median of the hosts we tested
- Proven on real websites – WPBeginner and several of our partner sites run on SiteGround’s cloud platform
Cons
- The steepest renewal jump of our budget picks – the $2.99 intro price rises to $17.99 per month after the first term
- The entry StartUp plan covers 1 website, 10 GB of storage, and around 10,000 visits a month
- Slower under sustained load than the fastest hosts we tested – a 129 ms P95, where Hostinger held 21 ms
- Staging and Ultrafast PHP start on the GrowBig plan, not on StartUp
How I Tested SiteGround (Methodology)
I used the same testing protocol for every hosting company in our comparison. I set up an identical WordPress site with a default theme and test content, including images, on a custom domain.
Then I ran the same four tests – GTmetrix for speed and LCP, k6 for stress with 50 virtual users at the same time, a response-time test from 6 global regions, and 30 days of UptimeRobot monitoring.
Those four tests make up the performance side of the WPBeginner Score, which counts for 80% of the total. Each test carries a set weight, so no single lucky number can carry a host.
The other 20% of the score comes from value. For that part I look at what the plan really costs and gives you in return, including the intro price, the renewal price, how many sites and how much storage you get, the plan limits, and the quality of support.
SiteGround’s 75 is an honest number. It reflects good speed and response results, a weaker number under sustained load, and a value grade that the renewal price holds down.
The full methodology, the exact weights, and every host’s raw numbers are in our best WordPress hosting guide.
SiteGround Performance Test Results
Below you can find my full SiteGround speed test results.
Speed Test – 608 ms LCP
Largest Contentful Paint (LCP) measures how quickly the main content of a page appears. It is the speed number Google’s Core Web Vitals care about most.
My SiteGround test site showed an LCP of 608 ms, and the full page loaded in 1.1 seconds.
That is a strong result for a shared plan. The median LCP of the popular hosts I tested was 659 ms, so SiteGround came in ahead of the pack.
The fastest hosting company in our tests, Levamo, loaded in 358 ms. So SiteGround is not the speed champion, but it is comfortably in the faster half of our data.
Server Response Time – 369 ms Global Average
Speed test tools load the whole page with images included, but that’s only one part of the performance. To see raw server speed, I also measured time to first byte (TTFB) from data centers in 6 regions around the world.
SiteGround averaged 369 ms across the 6 regions.
Response times were good in North America and Europe. South America and Japan were slightly slower, which is normal when the test site sits far from those regions.
If your audience is global, then turn on SiteGround’s included CDN. It serves your content from locations closer to your visitors and closes most of that gap.
Stress Test – 129 ms P95 With 50 Virtual Users
To see how a host behaves under a traffic spike, I sent 50 virtual users to the test site with k6 by Grafana Labs and recorded the P95 response time.
SiteGround’s response time fluctuated a bit during the test, but it did not fail a single request and held a P95 response time of 129 ms.
A 129 ms P95 means the site stayed fast for visitors even during the spike, and zero failed requests is the result that matters most for a real site.
At the same time, the fastest hosts we tested held lower numbers under the same load, and Hostinger recorded a 21 ms P95. If sustained heavy traffic is your main concern, the comparison table below shows how the similarly priced hosts stack up.
Uptime – 99.96% Over 30 Days
I monitored the SiteGround test site with UptimeRobot, checking every 5 minutes. Over the 30-day window, it recorded 99.96% uptime with one incident of 15 minutes.
Most hosting companies promise 99.9% uptime, and SiteGround stayed above that promise in our window. One 15-minute issue in a month is a small miss, but I would rather show you the exact number than round it up.
Our own longer track record backs this up. WPBeginner has run on SiteGround’s cloud platform for years, and reliability has never been the reason we thought about leaving.
How SiteGround Compares to Other Hosts We Tested
The speed test numbers on their own do not give you the full picture. Here is how SiteGround performed compared to other similarly priced hosts from our comparison, all tested with the identical setup.
| Host | LCP | Global response | Uptime | Intro / renewal | WPBeginner Score |
|---|---|---|---|---|---|
| SiteGround | 608 ms | 369 ms | 99.96% | $2.99 / $17.99 | 75 / 100 |
| Hostinger | 659 ms | 227 ms | 100% | $2.69 / $10.99 | 88 / 100 |
| Bluehost | 933 ms | 599 ms | 100% | $2.99 / $9.99 | 69 / 100 |
| DreamHost | 986 ms | 658 ms | 100% | $1.99 / $7.99 | 64 / 100 |
The WPBeginner Score weighs performance at 80% and value at 20%. SiteGround’s 75 reflects exactly what you see above. It beats Bluehost and DreamHost on every speed metric, while its renewal price and entry limits keep the value side of the score down.
To see the full rankings, and the raw data for every host we tested, check out our best WordPress hosting guide.
SiteGround’s Infrastructure and Technology
Most other SiteGround reviews skip what’s under the hood of their platform, and I believe it’s worth highlighting.
Google Cloud platform – SiteGround runs on the Google Cloud network with distributed SSD storage. That is the same class of infrastructure many expensive managed hosts use, and it is part of why our speed numbers came in ahead of the median.
Server stack – each account runs in its own Linux container with a mix of Apache and NGINX on top, so a problem on one account stays isolated from everyone else. An in-house system checks server status every half second, and human engineers watch the infrastructure around the clock.
Caching – every plan gets all three levels of SiteGround’s SuperCacher. It caches static files and dynamic pages out of the box, and you can switch on Memcached for database queries.
Their free Speed Optimizer plugin controls caching, image optimization, and lazy loading inside WordPress. The servers also run Brotli compression, which produces files up to 20% smaller than gzip.
PHP and databases – SiteGround manages your PHP version for you and updates it automatically once a new release is stable. Its custom MySQL setup is tuned for busy sites, and GrowBig and higher add SiteGround’s Ultrafast PHP, which they say cuts time to first byte by up to 30%.
Data centers – SiteGround has 11 data centers across North America, Europe, Asia, and Australia, and you choose your location during signup. I recommend picking the one closest to your audience.
CDN and security – SiteGround’s in-house CDN caches your content on more than 170 edge locations, and every plan includes free SSL, a custom web application firewall, and AI anti-bot protection. Their free Security Optimizer plugin adds login protection and malware scanning.
Backups – SiteGround backs up your site daily, keeps up to 30 copies, and stores them off-site across multiple data centers. That is the deepest backup retention of the hosts we tested, and it comes on every plan.
AI tools – every account includes SiteGround AI Studio with 20,000 free monthly tokens, plus a built-in AI agent that can update content, manage plugins, and make bulk changes on your WordPress site from a chat.
SiteGround Hosting Plans and Pricing
SiteGround offers shared, managed WordPress, WooCommerce, and cloud hosting. For most readers of this review, the shared WordPress plans are the relevant ones.
- StartUp – 1 website, 10 GB storage, and capacity for around 10,000 visits a month. $2.99 per month for the first 12-month term with our link, renews at $17.99 per month. You still get the free domain, daily backups, the CDN, and email hosting even on this tier.
- GrowBig – unlimited websites, 50 GB storage, and capacity for around 100,000 visits a month. Starts at $4.99 per month, renews at $29.99. This tier adds staging, on-demand backups, and SiteGround’s Ultrafast PHP setup.
- GoGeek – unlimited websites, 100 GB storage, and capacity for around 400,000 visits a month. Starts at $7.99 per month, renews at $44.99. It adds Git integration, white-label tools for client work, more server resources, and priority support.
SiteGround treats those visit numbers as a reference point rather than a hard limit. The real constraint at each tier is server resources. StartUp allows 200,000 files (inodes), GrowBig 400,000, and GoGeek 600,000, with more CPU allowance at each step up.
All plans include a free domain for the first year, free SSL, SiteGround’s CDN, email hosting, daily backups, and the custom Site Tools control panel. All plans also come with a 30-day money-back guarantee.
My honest advice is to treat GrowBig as the real SiteGround plan, and StartUp as a trial of the platform. The staging tool and Ultrafast PHP on GrowBig are the features you will miss first as your site grows.
Free and Paid Hosting Addons
SiteGround’s headline price is honest, but a few extras start free and later become paid. Knowing these up front will save you surprise charges.
- Free domain – free for the first year on .com, .us, .org, and .net registrations, then it renews at the standard domain rate. If you cancel within the 30-day guarantee window, the domain registration itself is non-refundable. This is fairly standard practice across all shared hosts that offer a free domain.
- Domain privacy – free for the first year on supported domain extensions, then it renews at an extra yearly cost. Again, most shared hosts handle privacy the same way.
- Renewal prices – all three plans renew well above the intro price ($17.99, $29.99, and $44.99 per month). Renewal jumps are common across the shared hosting industry, so sign up for a longer term to lock the intro rate for longer.
- StartUp plan caps – the entry plan limits your account to 200,000 files, where GrowBig allows 400,000 and GoGeek 600,000. Staging and Ultrafast PHP also start on GrowBig, so plan for that tier if you run anything image-heavy.
- Email limits – email accounts are unlimited, but they share up to 10 GB of storage taken from your plan’s disk space, and sending caps at 400 emails per hour on StartUp and GrowBig (800 on GoGeek). A newsletter with real volume belongs on a dedicated email service anyway.
- Refund rules – the 30-day money-back guarantee covers the shared hosting plans but not domain registrations.
SiteGround Support
This is where SiteGround really stands out. Every plan includes 24/7 support from real humans through live chat, phone, and tickets, which is the most complete support lineup of the budget hosts we tested.
Most hosts at this price stick to chat only. Being able to call a real person at 3 am is the reason I suggest SiteGround to anyone who gets nervous handling tech on their own.
There is also an AI-powered assistant inside the Site Tools dashboard that resolves common questions instantly, plus hundreds of well-organized tutorials and video walkthroughs. One honest note – SiteGround does not offer support over email, so you will go through chat, phone, or tickets.
My support opinion here comes from years of real use, not a test ticket. WPBeginner and several of our partner sites run on SiteGround’s cloud platform, and their technical team has been rock-solid whenever we needed help at scale.
Who Should Use SiteGround and Who Should Look Elsewhere
Choose SiteGround if you want hosting with a real safety net. The 24/7 phone, chat, and ticket support on every plan, the Google Cloud platform, and daily backups with 30 kept copies make it the pick for a business site where you want expert help one call away.
Look elsewhere if the long-term price is your deciding factor, since Hostinger renews at $10.99 per month against SiteGround’s $17.99. The same goes if you want the simplest possible first-site start (Bluehost installs WordPress for you at signup), or you run a high-traffic eCommerce site that needs top performance under load, where Levamo led our tests (see our full hosting comparison).
Final Verdict – Is SiteGround the Right Choice for You?
SiteGround is perfect for site owners who want premium managed-style hosting with the most complete support at a budget entry price. It is the host we trust with WPBeginner itself, and it has earned that trust over more than a decade of use.
My verdict – if you want a host where help is one call away, visit SiteGround and start on the StartUp plan, then move to GrowBig as your site grows. If price or raw speed under load is your deciding factor, our best WordPress hosting comparison shows which host won each category on the same tests.
FAQs About SiteGround
1. What are the disadvantages of SiteGround?
Based on our tests, the main ones are the renewal price (the $2.99 intro rises to $17.99 per month after the first term), the entry plan limits (1 website, 10 GB storage, and around 10,000 visits a month), and a slower result under sustained load than the fastest hosts we tested (129 ms P95). Staging and Ultrafast PHP also start on the GrowBig plan rather than on StartUp.
2. Is SiteGround worth the renewal price?
It depends on what you value. At renewal, StartUp costs more than Bluehost ($9.99) or Hostinger ($10.99), and what you get for the difference is the Google Cloud platform, daily backups with 30 kept copies, and phone support on every plan.
I believe that trade is worth it for a business site that wants a human on call. If your goal is the lowest long-term bill, then pick a longer initial term to delay the renewal, or choose a cheaper host.
3. Is SiteGround better than Bluehost?
On our identical July 2026 tests, SiteGround was faster than Bluehost on every metric. It showed content in 608 ms against Bluehost’s 933 ms, and its global response time was 369 ms against 599 ms.
Bluehost counters with a cheaper renewal ($9.99 against $17.99 per month) and 10 websites on its entry plan, where SiteGround gives you one. Our SiteGround vs Bluehost comparison goes deeper.
4. Is SiteGround better than Hostinger?
It depends on your priority. SiteGround showed content faster in our speed test (608 ms against Hostinger’s 659 ms) and is the only one of the two with phone support.
Hostinger held up better under sustained load (a 21 ms P95 against SiteGround’s 129 ms), renews cheaper at $10.99 per month, and gives you 3 websites on its entry plan. That mix is why Hostinger scored 88 on our WPBeginner Score against SiteGround’s 75.
5. Can SiteGround handle high traffic?
In our stress test with 50 concurrent users, SiteGround held a 129 ms P95 response time with zero failed requests. That is a solid result, though slower than the fastest hosts we tested under the same load.
The StartUp plan is rated for around 10,000 visits a month, so a growing site should plan on GrowBig or GoGeek. For even bigger sites, SiteGround’s cloud platform is the proven step up, and it is what WPBeginner itself runs on.
6. Does SiteGround offer a free domain name?
Yes, SiteGround currently includes a free domain name for the first year with all of its hosting plans. You can register a .com, .us, .org, or .net domain at no extra cost during signup, and it renews at the standard rate after year one.
7. Where are SiteGround’s servers located?
SiteGround has 11 data centers on multiple continents, including the United States, Europe (Madrid, London, Frankfurt, Paris, and Eemshaven), Singapore, and Sydney. You choose a server location close to your audience when signing up, and the hosting runs on Google Cloud infrastructure.
8. Does SiteGround use cPanel?
No, SiteGround no longer offers cPanel and instead built its own control panel called Site Tools. In my experience it is faster and easier to use than cPanel, and it keeps day-to-day tasks like email, SSL, and backups in one place.
9. Which SiteGround plan should I get?
We recommend starting with their StartUp plan if you run one small site, and moving to GrowBig when you need staging, more storage, or more than one website. Upgrading later takes a few clicks, so there is no reason to overbuy on day one.
WPBeginner users get an exclusive discount of up to 83% with our SiteGround coupon.
Changelog
- August 2026 – Rebuilt the review around our July 2026 test data (speed tested July 23, response time July 24, 30-day uptime window). Added the WPBeginner Score, the comparison table against similarly priced hosts, the infrastructure section, and the pricing fine print with current renewal rates.
We hope this review helped you with your WordPress hosting research and helps you choose the right WordPress host for your needs. You may also want to see our pick of must-have WordPress plugins for business websites.
If you have any questions or feedback about my SiteGround review, please send me a message. I love hearing from our readers.
Also you can scroll below to read real SiteGround user reviews from other business owners from around the world.
Christine Myers
I am most grateful for the prompt support I received. Although I have built other websites, the builders on SiteGround were a real challenge. Their support has solved all the major problems I’ve had. Thank you!
Hermes
Great Service!
Munir Khan
Our experience with Site Ground till now is great both in term of services and support
Stan
You guys have the best hosting in the industry. The support is simply great. Thanks so much for all you do
Amanda Youngblood
I’ve used a lot of different hosting services, and SiteGround is by far my favorite. Their support is incredible, and their services are very reasonably priced. I highly, highly recommend them to anyone looking for WP hosting! They’re awesome!
Faryad Kashef
The BEST support I’ve ever experienced on ANY platform. We experienced some problems with the payment and setup and they helped me from the beginning to the end.
Chris
Support was very insightful about their products, friendly and helpful
Yvonne Herbst
Very happy with prompt and super helpful technical support .. they always come through for me no matter what time of day I need help.
John
SiteGround is not respecting legal sells practice in Europe!
They force you to renew a service by billing you 15 days in advance BEFORE expiration without any authorization from your side.
If you cancel the service to avoid any billing , they immediately close, regardless of your initial contract date and you have nothing left, neither your money nor the current service!
so be aware about their commercial practice …
Alex Aragon
I get email notification from siteground yesterday that my subscription expired and deactivate my site, that means within 7 days it will be automatic delete the data in my hosting plan.
Because if worried i talk online chat and he help me, i ask a favor not delete my data because i will settle my account by the end of the month because my salary will arrive that time.
So he make a notification of that to their system and he tell me not to worry anymore and the data will be safe as is as i left it. Thank you very much for a super quick action and with live chat you dont have to wait for long time. Briliant idea.
Richard Bland
Absolutely unreal support – I paid in a rush and have left the guys to crack on migrating my site and setting up a new staging area for me. Truly brilliant service. Well done SiteGround.
Diego
Best Customer Support!
Robert Hazboun
I have used many hosts over the past 16 years. I have always become disenchanted with them for one reason or another. Since I have found Siteground, I have used it for all my clients and for myself. They have first class technical support and always respond quickly to resolve any technical issues I may have. Thanks Siteground.
ClaraInes
Excelent service and attencion in chat
Maris
Chat support is great. They answer quickly.
Mary
Very polite chat support! Tried to help me out by understanding the trial process.
Chirag Prajapati
Spot on, solve the issue in less than 5 minute.
Sal A
Hands down the best customer service ever! In 15 years i’ve never been treated so good. They are available 24 7 and extremely fast and helpful.
Nikita
Switched from HostGator, and never had any problems, get the GoGeek package and NEVER wait for their chat. it is always instant and always 100% unlike HostGator where I had too many problems!
Iain Stubbings
I have been using Seiteground.com for years now and even not I am constantly surprised at the consistently hight quality the fixes and customer service is.
I have never had a problem that hasn’t been resolved quickly and easily.
Your guys are simply extremely good value for money!
Carol C
Best customer service EVER!!!!!!!
It is pretty amazing how everyone who assists you is so kind, friendly and extremely skilled. They solve your problems in minutes and even seconds in some cases.
Very affordable price, best value by far.
David Westerik
Best hoster I experienced to today.
They have a ton of options to configure yourself.
Their support is really great! It’s fast (chat in my case) and skilled people are answering your questions. Day and night.
Really worth to try If you look for a (new) hoster.
Jaime Donovan
I’m not very technical and they did everything for me. They solved my problems for me and were very helpful and fast. I’m so happy.
Peter
Great customer service, very helpful and knowledgeable . Sort my issue straight away .Bye Bye HostGator, bye bye the worst customer service I ever deal with. Hello Site Ground
Matthew
I like siteground. It can run a lot of programs.
I use the chat support
Sander Baks
Just: Awesome..
Perfect service, Perfect support!
Priscilla
I’ve set up a cloud account. My experience can only really describe Siteground as a negative host and would recommend to avoid:
– Emails went to spam or were refused completely. I only sent 60 emails in 6 weeks of being with Siteground. Those emails were sent to clients who contacted me directly. No malware or virus was found on the servers. Siteground found no way to fix this problem
– Constantly ran into problems with their control panel. The smallest of tasks needed the attention of their support team. The simplest things from FTP access to redirecting domains became long drawn out problems
– Bad communication with support. Their European support is based in Bulgaria. The answers I received were either rushed or lazy. Also received false information on multiple occasions
Unfortunately I can’t take back the time lost with Siteground but I am in the process of legal action to receive refund.
Please do not waste your time.
Jeremy Rhymes
I had to use Siteground support for the first and second time tonight. Mind you it’s 2am in Oklahoma right now, and I got responses within a few minutes both times, and both times the responses were precisely the help I need. Given that these were technical questions, there aren’t always happy endings at the end of such support requests.
So Siteground really impressed me! I read reviews on all the major webhosts prior to selecting Siteground, and I’m glad I did. They are in their prime, and hopefully will stay that way!
Alex
By far THE BEST support I have ever experienced. Well worth paying more than the hostgator and such, yet still cheaper than WPEngine while still being better. Siteground for your host is a No brainer!
Kevin Mamaqi
Excellent hosting/support/service for freelancers and small-medium agencies. I have not tested the enterprise or large scale solutions, but I guess that are also excellent.
Petré
Support, support, support – Top notch. If you are still ambivalent, stop; just do it. You will not be sorry.
Deb
So far so good; I have just switched to this vendor after hostgator and honestly it an only get better!
Ellie
My domain was not due to expire until 2nd June but after receiving no notifications, Siteground have taken money out of my bank account. The money was taken out this morning so I contact the chat support who was very unhelpful and even confirming my account was not due to expire until June. I’ll be getting legal advice about this and contacting my bank to stop the payment! Not happy!
Kashif
Great communication, quick and efficient.
Fast load time.
Bye GoDaddy now.. Siteground is what I was looking for.
Katie
Recently signed up after getting totally frustrated with Hostgator. So far there have been no hold times when I’ve called tech support and they’ve always solved my problems so far, they have polite and well trained support staff. I have to say it’s a breath of fresh air after experiencing Host Gator and BlueHost.
Andrea
the support is AWESOME, fast and competent
Charles
Siteground live chat is great, they are quick to respond, and very helpfull. Thank you for understanding and support.
Joseph
Since 2009 I had never regretted doing business with SITEGROUND.COM
Greg
AVOID THIS COMPANY. Their products and custom features they provide may look amazing, it may seem like you are going to be using a great host YOU ARE NOT. during a sales call we were mis-sold our VPS contract and provided false information. Upon the realisation I called them to try resolve this. Only to be told they cant help, a manager would need to look into this. However they seem to not have any managers as you cannot speak to them on the phone and the only address they will provide is a Sales@ address which they do not reply to you on anyway. Upon speaking to a girl supposedly called Elvisa she was rude and completely unhelpful, she refused to go directly to a manager, provide me a managers email address, phone number or anything in order to contact management or even their legal team about the problem. We have been with them less than 24 hours and this is THE WORST SERVER I HAVE EVER USED. Their customer support is terrible and do not care and they are the most unhelpful people ever. They claim they have no contact with the companies management or directors and refused to escalate my call to someone more senior as I try to resolve the fact that we were mis-sold our VPS contract from them
Further to this when I decided I was unhappy with Elvisa and her total lack of care or support she refused to provide me anything more than this name Elvisa (Which I doubt is her real name) as they do not provide a surname, ID number, reference number nothing at all aside from 1 name. For about 10 minutes she tried to tell me that she only had a 1st name and no other names.
The company has no complaints procedure does not escalate complaints either and thinks its ok to tell you to wait 24 hours after they have committed fraud and have provided false information which lead to the purchase of services.
WORST SERVICE PROVIDER EVER
SiteGround
We want to start by apologising for the miscommunication about the root access options discussed during your pre-sales call.
Our representative indeed has made a mistake while describing the Cloud plan features and has now been remarked by our supervisors. We have also taken measures to ensure the same mistake does not happen again.
We also want to assure you that even though management is not available on the phone, we have very strict internal procedures for escalating complaint cases. They are reviewed only by senior level people who are able to address all issues raised in such cases and apply measures to solve them.
A full refund has already been issued and should appear in your bank statement in the following days. We appreciate your feedback, we take the case very seriously and handled it with the respective priority.
To Greg
Hi Greg, I was wondering if you were able to find a company that you were happy with yet.
I also am not satisfied with this company.
antonio bortolotti
Best Customer Support ever! Period.
yutthakan inthanam
Great for support ,siteground tech support can answer we need.
prem
Siteground is the best web hosts ever, especially for all the shared hosting plans.
And when it comes to their support and dedication…HANDS DOWN!!!!! They are the best
Vicki Webb
Siteground live chat rocks!!! Anytime I have had a question or problem my chat is opened within less than a minute, and the tech support team is always friendly and very helpful. SO glad I host with Siteground!
Van
I am a web developer, all my clients are with siteground. Why? Because I told them that Siteground is always there when you need them. They know how to fix your issues but godaddy, hostgator etc. I never feel disappointed after talking to siteground tech support
Joe Harsh
Customer service is top notch! Never a long wait, and always have issues resolved quickly! I have been a siteground reseller for many years, and I would never go anywhere else!
Gustav
Looking at Siteground GoGeek plan and I think it looks amazing with everything included at a low price. I am choosing between wpengine and siteground but right now I can´t see anything that motivates choosing wpengine. Is Siteground lacking anything that wpengine has?
Editorial Staff
WPEngine is WordPress specific vs Siteground allows you to host any type of website. This allows WPEngine to offer a completely managed solution.
Admin
Last Mile
Incredible company. The support is excellent and fast. If you are looking for a hosting service there is no other option then the team here at siteground.
Gerardo Montelongo
I had a problem, and tech support just take care of it! I cannot ask for more!!! Really thank you so much for your help and support.
Boukari OUEDRAOGO
Many thanks for support awailablility. Very nice to exchange whith the rapid customer service.
Kindly yours
Boukari OUEDRAOGO
Dwayne Howard
I cancelled my SiteGround account 10 minutes after I started using it.
After using the internet for 21 years, SiteGround is the first site that doesn’t allow the user to create their own username. Instead, SG generated a meaningless username. I contacted their online support to be told there was no way to create a meaningful username. I had to ask for a supervisor because the tech I chatted with could not understand English.
Luigi
Dwayne, You make me smile. I take this problem any day over some real issues that you can have with other companies. By the way, I was bother by this username thing but I get over it
You should speak about performance, support, web stack etc. Closing an account over this and going outhere to complain about this … I don’t know what to say. I would have just moved on with another host without making a case.
I had some minor issues with them but overall I’m more than happy. As for the support, they are very fast. Sometime it takes them a while to understand your problem but no big issues.
What matter for me is performance and price. I would be more than interested to hear other options. For the record, I use more than 5 other alternatives but not at this price.