AI chatbots can be a huge help for any online business. They can free up time by automatically answering common customer questions and improve the user experience by offering faster support. Plus, they can even help generate leads and boost sales.
At WPBeginner, we focus our efforts on building best-in-class WordPress plugins and software products. Because of this, we prefer using a live chat tool to connect with our community directly. However, we know that for many growing businesses, an automated AI solution is the most efficient way to scale.
To help you find the right fit, we have thoroughly researched, tested, and evaluated the most popular options on the market. Our goal is to ensure you choose a tool that is easy to set up and actually improves your site’s performance.
Keep reading to see our handpicked list of the best AI chatbot software for your WordPress site!
Quick Picks: Best AI Chatbot Software
No time to read the full reviews? Check out this handy comparison table to quickly find the best AI chatbot for your needs:
| # | Software | Best For | Free Version | Pricing |
| 🥇 | HelpJet | Best all-around, self-training chatbot | ✅ | $29/mo |
| 🥈 | ChatBot | Best for drag-and-drop chat builders | ❌ | $25+/mo |
| 🥉 | HubSpot Chatbot | Best for teams already using a CRM | ✅ | $20/mo |
| 4 | Tidio | Best for live chat + chatbot combo | ✅ | $24.17/mo |
| 5 | ManyChat | Best for Facebook Messenger marketing | ✅ | $29/mo |
1. HelpJet
HelpJet is an affordable and easy-to-use AI chatbot built specifically for WordPress and WooCommerce sites. It automatically trains itself on your existing site content, like your pages, posts, help docs, and PDFs, so you don’t have to build out conversation flows manually.
When we tested it, setup took about 5 minutes. We installed the plugin, chose which post types to pull from, and it started learning from our content right away.
It also re-scans your site every week to stay current, and the manual refresh option was handy for testing changes without waiting.
If you run a WooCommerce store, HelpJet can also answer pre-sale and post-sale questions using real product data, like variations, stock levels, shipping classes, and tax rules.
When it can’t answer something, it hands the conversation off to a team member instead of leaving visitors stuck.
By default, HelpJet shows up as a floating chat widget on your site, but you’re not limited to that. You can also drop the chatbot directly into a specific post or page using a block or shortcode.
In addition, HelpJet includes a built-in analytics dashboard. It tracks conversation volume, satisfaction rate, and resolution rate, and shows you the questions customers ask most, which is a useful way to spot gaps in your documentation.
Pricing: HelpJet has a free forever plan that includes 1 bot and 100 interactions per month. The Pro plan starts at $29 per month (around $23 per month billed annually) for 3 bots and 1,000 interactions per month.
2. ChatBot.com
ChatBot allows you to easily make chatbots using their drag and drop chatbot builder. You don’t need to do any coding or have any special technical skills.
It even comes with pre-built templates that you can use as a starting point to quickly get your AI ChatBot up and running. These templates include different scenarios like selling products, customer service, recruitment, bookings, and more.
ChatBot integrates with your WordPress website and can be used along with top live chat software well as other popular apps that you may be using to grow your business.
ChatBot is also a great chatbot for Facebook messenger powered by the same AI-driven software. This gives you a powerful tool to retarget customers on Facebook, collect data, and spend money wisely on Facebook ads.
They offer a free 14-day trial (no credit card required) which helps you try it out before choosing a paid plan.
Integrating ChatBot within our own businesses is a big priority for us currently. ChatBot is a great tool for us because it lets us seamlessly forward users to our live support teams where needed.
For step by step instructions, see our tutorial on how to add a chatbot in WordPress with ChatBot.
Pricing: ChatBot pricing starts from $25 per month, which includes 1 active chatbot and only 10 AI chat resolutions. To unlock 200 AI resolutions, you need to upgrade to the Growth plan, which costs $99 per month per user. For more details, see our complete ChatBot review.
3. HubSpot Chatbot Builder
HubSpot is a powerful CRM and suite of marketing tools that includes live chat and a smart chatbot builder.
The live chat design is completely customizable, so you can match your website’s colors and branding. You can also easily create automated chatbot responses and workflows without having to know any code.
The chat also integrates with HubSpot’s powerful CRM features so you can follow up with all your leads.
Besides their AI chatbot, HubSpot also offers powerful marketing tools like segmentation, cart abandonment emails, email templates, and in-depth analytics data.
Pricing: HubSpot’s live chat and chatbot builder are included in their Sales Hub plan. You can get started with HubSpot’s free chatbot, but you’ll need to upgrade to a paid plan starting at $20/month to access all their other features.
4. Tidio
Tidio is a live chat platform powered by chatbots. It allows you to communicate with your clients by using web and mobile friendly chatbot, Facebook Messenger chatbot, and more.
It comes with an easy dashboard and a mobile app to answer all user inquires at any time from anywhere. You can also use automation as much as you like to answer customer questions and design funnels that lead to conversions.
You can use a chatbot template or create your own chatbot scenarios based on keywords and customer behavior on your site. It is easy to use and integrate with your eCommerce platform, email marketing, and help desk software.
Pricing: Starting from $24.17 per month for 100 conversations. They have a free plan too but it offers limited automations with chatbots.
5. ManyChat
ManyChat is a Facebook messenger chatbot builder. With more than 1.3 billion people using Facebook Messenger, it allows you to have a wider reach and more powerful retargeting options on the Facebook platform.
In simpler words, it helps you make sales, decrease cart abandonment, capture leads, and more by using Facebook Messenger.
It comes with a simple drag and drop interface which makes it super easy to set up a chatbot for your Facebook page. You can automatically welcome new users, point them to products, schedule messages, respond to specific keywords, and much more.
Pricing: ManyChat has a limited free plan that you can use to get started. But to access AI chatbot features, you need the Pro plan which costs $29 per month.
6. Freshchat
Freshchat allows you to build chatbots for WhatsApp, Messenger, Apple Business Chat, mobile, and web.
It is powered by Freddy, their artificial intelligence algorithm. It is designed to detect intent and engage with the customer, rather than simply being intended to free up the time of your live chat agents.
Using their machine learning technology, Freshchat can even provide you with a list of customer and prospect questions that need precise or better answers.
Pricing: Starting at $19 per agent per month. There’s a free plan that you can use to build chatbots, but you need to upgrade to a premium plan to deploy them.
7. Salesloft
Salesloft lets you combine live chat and an AI chatbot on your website, like many of the tools on this list. It also integrates with the most popular CRMs and email marketing services.
With Salesloft, you can proactively start conversations with customers that are already engaged with the products or services on your website. Its AI chat agents use your website activity, CRM data, and past conversations to answer visitor questions and qualify leads, rather than relying on rigid scripted flows.
It offers integrations with many third-party tools such as Salesforce, HubSpot, and other CRM and sales platforms.
Salesloft is more suitable for fairly large businesses, and the pricing reflects that. If you’re just starting to make money online, we recommend that you try one of the other tools on our list.
Pricing: Salesloft doesn’t publish pricing publicly, you’ll need to contact sales for a quote. Third-party estimates put the core platform around $125–$165 per user per month, with chat/chatbot capabilities as an additional add-on.
With that in mind, Salesloft is best suited for larger organizations with a dedicated sales team rather than a solo blogger or hobbyist.
8. Chatfuel
Chatfuel is a powerful chatbot platform for Messenger, Facebook, Instagram, and WhatsApp. You don’t need any coding knowledge or previous experience to use it.
Lots of different companies use Chatfuel, including large brands like Adidas, T-Mobile, LEGO, TechCrunch, and more.
You can use your bot to increase sales, to qualify leads, or to provide answers to frequently asked questions. This lets you save a lot of time for your customer service team.
There is plenty of documentation on the Chatfuel website to help you build a bot easily. This includes advice on how to make sure you follow Facebook’s rules for using a Messenger bot.
Pricing: Chatfuel costs from $49/month (billed annually). There’s also a free version called Chatfuel Lite that offers a fully-featured bot.
9. Zendesk Chat
Zendesk Chat is part of Zendesk, a popular customer support platform for businesses. It has features that let you handle support tickets, chat live with your customers, and more.
You can use automated messages within Zendesk Chat, such as triggering messages based on what your customers are doing. You can also optimize your messages by testing which ones have a high engagement rate.
You can even integrate it with other chatbot tools if you want more advanced chatbot features.
However, some users find Zendesk difficult to use, so you may want to look at Zendesk alternatives.
Pricing: Zendesk pricing starts from $55 per agent per month, when billed annually. You can take a 14 day free trial (no credit card details needed).
10. Quriobot
Quriobot is a simple chatbot that has a free plan, making it a good option for small companies on a tight budget.
Like other chatbot software, it has simple drag and drop functionality. You can either build conversations from scratch or use one of the available templates. You can also create several bots at once.
You can adjust Quriobot’s styling to fit your website’s color scheme and you can even add custom CSS if you want to.
Quriobot integrates with help desk software such as LiveAgent, if you want a complete solution that gives you a support desk, live chat, and more.
Pricing: Quriobot has a generous free plan that allows you up to 500 chats per month, with unlimited bots and organization members. If you want more chats per month, or if you want to remove the Quriobot branding, you need to pay from $15/month.
11. Intercom
Intercom is a flexible tool that can be used as a chatbot or for live chat with a human agent. You can use it to automate your marketing and to boost customer engagement.
Intercom’s whole approach is designed to be conversational, to help you build relationships and have meaningful customer interactions. It’s easy to scale as your business grows, too.
With Intercom, you can personalize your chatbot’s conversations with customers. You can filter and target customers based on what they do (or don’t do) and you can group them into segments based on their attributes and behavior.
Intercom integrates with email marketing services, Slack, Google Analytics, Salesforce, CRM software, Zapier, and more.
Pricing: Intercom’s Essential package costs from $29 per agent per month. There’s also a $0.99 charge per chatbot resolution. You can take a free 14 day trial to test out the software (credit card details are required).
12. TeamSupport (formerly SnapEngage)
TeamSupport is designed to help you with both sales and support. You can use it on your WordPress site. It also integrates with Facebook Messenger, and other popular software.
It comes with ready-to-use bots, such as the Info-Capture and the Answer Bot. You can also create custom bots using the custom bot API.
Other key features include multilingual automatic translation, widgets, routing, and omni-channel conversation management, which means you can manage messages from email, chat, and social media all in one place.
If you run a healthcare site, then TeamSupport offers HIPAA compliant live chat, chatbots, and SMS messaging to provide secure, user-friendly conversations for medical practices.
Pricing: TeamSupport starts from $29 per user per month, billed annually.
13. LivePerson
LivePerson offers live chat software, as you might expect from their name. You can also use it to create automated conversation flows using AI-powered chatbots.
Your chatbots can have many use cases including connecting potential buyers to a live agent, sending offers based on the customer’s interests, and even scheduling appointments or meetings.
Customers can also check on their order status, find out their account balance, and get answers to billing or payment questions.
As well as integrating with your WordPress site, LivePerson can be used on social media platforms like Facebook, Twitter, and more.
Pricing: LivePerson doesn’t provide a standard scale of prices. Instead, you need to contact them for a quote.
14. Ada
Ada is a chatbot that can tailor its responses and recommendations based on the customer’s information, intent, and interests. It’s designed to be simple to use, so that your support team can set everything up. There’s no coding involved.
The chatbots work for websites, social media, and even SMS text messages. You can also integrate Ada with your live chat so that customers can move seamlessly from the chatbot to a live agent.
Pricing: Ada doesn’t provide prices upfront. Instead, you need to chat with the sales team or request a demo to find out how much it will cost you.
Our Pick: Best Chatbot Software
For most businesses, we recommend HelpJet as the best AI chatbot software because it trains on content you’ve already written and gets you a working bot in minutes, not days.
It’s also WooCommerce-aware out of the box, so store owners get accurate answers about products and shipping instead of generic responses.
Plus, the free plan is free forever, so you can try it before committing to anything, and the paid plans are affordable compared to other solutions.
If you’re looking for alternatives, then please take a look at ChatBot or HubSpot Chatbot.
We hope this article helped you learn about the best AI chatbot software for your WordPress site. You might also want to take a look at our guides to the best live chat software and best business phone services for small businesses.
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Jiří Vaněk
I’m currently seeking a solution for a company website where a chat function would serve as the first line of quick customer support, seamlessly integrated with a comprehensive knowledge base to help users resolve basic issues on their own. The Heoric KB AI Assistant really caught my attention, as it appears to fulfill both of these needs effectively. Given that it’s a corporate website with a slightly higher budget for such tools, the pricing also seems quite reasonable. It looks like a robust option, and since I use ChatGPT almost daily, I’m definitely eager to explore this plugin further. I’m confident it could be the perfect solution, and I plan to propose it as our go-to tool for customer support.
Mrteesurez
Intercom is only one I have experienced, as you have said, it is very flexible that can be used as a chatbot or for live chat.
It’s integration with Analytics and email makes me love it, although no have not tried the rest but maybe in future.
WPBeginner Support
We hope you find the others useful when you do give them a try
Admin
Moinuddin Waheed
Another great list of useful tool for making an easy chatbot for our websites.
I have not implemented any of these as I didn’t get the need to , but maybe I would need to explore these options for myself or for my clients.
I will definitely go through these and explore these options.