I’ve used SiteGround for more than a decade now, and it continues to impress me with its performance, reliability, and support. I’ve tested just about every major web host out there, but SiteGround still holds a top spot on my list.
We actually host WPBeginner and several of our partner sites on SiteGround’s cloud platform. This gives us a clear, behind-the-scenes look at how their servers perform under real traffic conditions.
If you’re looking for premium hosting that delivers fast speeds, strong security, and helpful customer service, then SiteGround is a solid option. Still, there are some trade-offs, especially when it comes to pricing and storage limits.
In this updated review, I’ll share my personal experience with SiteGround, including performance test results, support interactions, and screenshots of the tools you’ll be using. By the end, you’ll know whether SiteGround is a good fit for your website.
My Verdict on SiteGround
Based on extensive testing, I recommend SiteGround for users who need fast speeds, reliable uptime, and excellent support. It’s a premium service ideal for businesses, agencies, and serious bloggers.
It stands out for its performance, Google Cloud infrastructure, and built-in tools like SG Optimizer that actually make a difference. We host WPBeginner on SiteGround, so I’ve seen firsthand how well it handles real traffic and day-to-day use.
| ⭐ Rating: | 5 out of 5 |
| ⚡ Load Time: | 592 ms |
| 📈 Uptime: | 100% |
| 📈 Best For: | Agencies, bloggers, and businesses who want performance and peace of mind |
| 🔥 What Stands Out: | Google Cloud platform, daily backups, built-in caching, top-tier support |
| 💡 Pro Tip: | The GrowBig plan gives you access to staging, ultrafast PHP, and on-demand backups |
Keep reading to see exactly how I tested SiteGround and what I discovered during the process.
My Hosting Evaluation Criteria
Based on user feedback on WPBeginner and our own experiences, we have learned what matters the most when choosing a hosting provider.
When evaluating a hosting provider, I focus on the following areas.
- Ease of Use: I tested their custom Site Tools dashboard and setup flow to see how beginner-friendly it is.
- Speed and Reliability: I ran GTmetrix speed tests and monitored uptime and response times across multiple locations.
- Stress Testing: Using K6, I simulated 50 concurrent users to see how SiteGround performs under load.
- Support Experience: I chatted with SiteGround support and used their AI assistant to resolve common hosting questions.
- Pricing and Plan Value: I reviewed features across all shared plans to see what you’re actually getting for your money.
How Did I Test SiteGround?
To give you an honest SiteGround review, I used the same process we follow for every hosting provider on WPBeginner.
Here’s exactly what I did:
Live WordPress Site Setup: I signed up for the GrowBig plan and installed WordPress using SiteGround’s 1-click setup. I added demo content, plugins, and media to simulate a real website.
Speed Testing with GTmetrix: I used GTmetrix to run multiple page speed tests from different locations to measure load time and Core Web Vitals.
Stress Testing with K6: I simulated 50 virtual users accessing the site at once to test how well SiteGround’s servers handle sudden traffic spikes.
Response Time Monitoring: I used PageSpeedPlus to test server response times from key regions, including the US, Europe, and Asia.
Uptime Monitoring: I enabled real-time uptime tracking to check for any downtime or slowdowns during the test period.
Support Interactions: I contacted support through live chat and tested their ChatGPT-powered assistant for helpfulness and accuracy.
This process gives a full picture of what you can expect from SiteGround as a real customer.
Why You Can Trust WPBeginner 🧡
Why You Can Trust WPBeginner
I’ve been reviewing WordPress hosts for over a decade and rely on real test data, not just specs or affiliate commissions.
We also use SiteGround to host WPBeginner and several of our partner websites, which means we have deep, first-hand experience with how it performs at scale.
You can read more about our testing standards and editorial process here.
Bottom line: SiteGround combines speed, uptime, and reliable support in one package. If you’re looking for premium hosting with a simple setup, it’s worth the price.
Let’s take a look at the full test results and how SiteGround compares to other hosts. Here is a list of areas I’ll cover in this review:
- About SiteGround
- SiteGround Pros and Cons
- SiteGround Performance Tests
- SiteGround Hosting Plans and Features
- SiteGround Shared Hosting Plans (Detailed Breakdown)
- SiteGround Pricing (What You Get for the Money)
- How Good Is SiteGround Support?
- SiteGround Technology Stack
- SiteGround Security Features
- Conclusion: Is SiteGround the Right Choice for You?
- SiteGround Coupon
- Frequently Asked Questions About SiteGround Hosting
- Where are SiteGround servers located?
- Why choose SiteGround for WordPress hosting?
- Does SiteGround support WooCommerce?
- Does SiteGround offer a website builder?
- Does SiteGround offer cPanel hosting?
- Is SiteGround better than Bluehost?
- How does SiteGround compare with other hosting providers?
- Does SiteGround offer a free domain name?
- Can I cancel my SiteGround account and get a refund?
- Which SiteGround plan is best for me?
About SiteGround
SiteGround is a popular web hosting company founded in 2004 that provides a range of hosting services built on Google Cloud infrastructure. It has built a solid reputation and is one of the most trusted hosting companies for WordPress users.
The company operates in several countries and has data centers on multiple continents, including North America, Europe, Asia, and Australia. This makes it easy to host your site close to your audience.
Today, SiteGround hosts more than 3 million domains and has a team of over 500 people. It’s a well-established company with deep experience in hosting and support.
SiteGround Pros and Cons
SiteGround is a high-performing host that we’ve used on several of our own sites, including WPBeginner. But like any provider, it comes with trade-offs you should know about before you sign up.
Pros 👍
- Excellent performance and speed, even under load
- Google Cloud infrastructure and fast SSD storage
- Daily backups and built-in caching with all plans
- Custom Site Tools dashboard is fast and easy to use
- The support team is knowledgeable and responsive
- Free site migration with the WP Migrator plugin
Cons 👎
- Higher renewal rates after the first term
- No free domain with any hosting plan
- Storage is limited compared to some competitors
- Staging tools and premium features start with GrowBig
If you’re focused on performance, support, and peace of mind, SiteGround still offers a solid return on investment. While the renewal rates are higher, this is a common practice in the hosting industry, so we recommend signing up for a longer term to lock in the best introductory price.
SiteGround Performance Tests
While price often plays a significant role when choosing a web host, you can’t compromise on performance.
This is why I decided to run my tests to thoroughly review SiteGround’s performance. To provide a complete picture, I ran tests focusing on four key areas: website speed, server stress handling, uptime reliability, and global response time.
SiteGround Speed Test Results
I ran SiteGround’s performance tests using GTmetrix on a live WordPress demo site. The results were impressive right out of the box.
The fully loaded time was just 592 milliseconds. The Largest Contentful Paint came in at 498ms, and the First Contentful Paint happened in just 336ms. That’s blazing fast, even before enabling extra optimization tools.
These results put SiteGround in the top tier of shared hosting providers when it comes to raw speed. It’s quick enough for serious websites and small businesses alike.
SiteGround Stress Test Results
I used the K6 tool to simulate up to 50 visitors accessing the site at once to see how SiteGround’s servers would hold up under pressure.
During the stress test, SiteGround handled the traffic smoothly. Response times remained stable even as the number of virtual users increased. There were no timeouts or spikes, which means the hosting infrastructure is well-optimized for bursts of traffic.
This test confirms that SiteGround is a strong choice if your website needs to handle traffic surges, such as product launches or viral blog posts.
SiteGround Uptime Test Results
Uptime is where SiteGround really shines. I enabled continuous monitoring during the review period, and SiteGround delivered 100% uptime.
Most hosting companies promise 99.9% uptime, which allows for nearly 9 hours of downtime per year. SiteGround’s performance went above that, with zero outages recorded during testing.
If you run a site that can’t afford to go offline, like a business site or online store, SiteGround is a dependable choice.
SiteGround Response Time Test Results
I used PageSpeedPlus to test server response times from six different regions to measure global performance. SiteGround showed consistently strong performance across the board.
In Oregon, the site fully loaded in just 1 second with a render time of 46ms. Even distant regions like Tokyo and Canada Central stayed within acceptable performance limits, though naturally a bit slower due to distance from the origin server.
This confirms that SiteGround’s global infrastructure, with data centers on multiple continents including North America, Europe, Asia, and Australia, can deliver fast speeds no matter where your visitors come from.
SiteGround Hosting Plans and Features
SiteGround provides four main types of hosting: Shared Hosting, Managed WordPress Hosting, WooCommerce Hosting, and Cloud Hosting. Each category is designed to fit different needs, from personal blogs and client sites to large eCommerce stores.
All plans include free SSL, email hosting, daily backups, a custom control panel, staging tools, and a built-in caching system. Even the entry-level plan offers more than most basic shared hosts.
Here’s a quick overview of what SiteGround offers:
- Shared Hosting: Ideal for beginners, bloggers, or anyone launching a small site. Includes everything needed to run a WordPress website.
- Managed WordPress Hosting: Built on the same shared infrastructure but optimized specifically for WordPress performance and security.
- WooCommerce Hosting: Aimed at online stores, with extra tools and caching settings tailored for WooCommerce.
- Cloud Hosting: For growing businesses and high-traffic sites. More scalable and customizable than shared plans, with dedicated resources and flexible upgrades.
At WPBeginner, we use SiteGround’s enterprise infrastructure to host several of our partner sites. It gives us the speed and reliability we need at scale, with a technical team that’s been rock-solid whenever we needed help. Read our case study explaining why we switched to SiteGround.
SiteGround Shared Hosting Plans (Detailed Breakdown)
If you’re starting a new site or blog, SiteGround’s shared hosting is where I’d begin. All three tiers offer solid value, but the differences matter depending on how many sites you run and whether you need staging or priority support.
- Startup Plan: Best for beginners or single-site users. You get 10 GB SSD storage, free SSL, CDN, email, backups, and all essential features. It supports around 10,000 monthly visits.
- GrowBig Plan: This is the plan I recommend most. It supports unlimited sites, includes 20 GB storage, and unlocks key features like staging, on-demand backups, and SiteGround’s Ultrafast PHP. Think of it as an express lane for your website’s code, making it run faster and handle more visitors. It’s a good fit for sites up to 100,000 visits per month.
- GoGeek Plan: Designed for developers or businesses managing multiple client sites. Includes 40 GB storage, white-label tools, Git integration, more server resources, and priority support. It can handle up to 400,000 monthly visits.
No matter which plan you choose, SiteGround makes it easy to scale up later. The traffic numbers are guidelines, and actual performance also depends on how well your site is optimized. You’re never locked in, and everything’s built with WordPress in mind.
SiteGround Pricing (What You Get for the Money)
SiteGround is often seen as a premium host, and for good reason. It’s not the cheapest option, but it packs in more tools, support, and speed features than most shared hosts. I’ve personally paid for GrowBig and GoGeek plans in different client projects, and they’ve always delivered consistent value.
They frequently run introductory deals, so you can start as low as $2.99/month. But keep in mind: renewal prices jump significantly after the first term. If you want the best value, go for a longer term upfront.
| Plan | Startup | GrowBig | GoGeek |
|---|---|---|---|
| Intro Price | $2.99/mo | $4.99/mo | $7.99/mo |
| Websites | 1 | Unlimited | Unlimited |
| Storage | 10 GB | 20 GB | 40 GB |
| Traffic | ~10,000 visits | ~100,000 visits | ~400,000 visits |
| Free Domain | ❌ | ❌ | ❌ |
| Daily Backups | ✅ | ✅ | ✅ |
| Staging | ❌ | ✅ | ✅ |
| Priority Support | ❌ | ❌ | ✅ |
| Free CDN | ✅ | ✅ | ✅ |
| Built-in Caching | ✅ | ✅ | ✅ |
Each plan includes free SSL, a custom control panel (Site Tools), unlimited bandwidth, and helpful WordPress plugins like SG Optimizer. You also get access to their new email marketing tool, which is surprisingly decent for basic campaigns.
How Good Is SiteGround Support?
SiteGround has always had a reputation for responsive and helpful support. I’ve personally reached out to them multiple times while managing client sites and my own test environments. In nearly every case, I was connected to someone knowledgeable within minutes.
They offer 24/7 live chat, ticket support, and phone support. You’ll also find a robust knowledge base and an AI-powered support assistant inside your Site Tools dashboard. The chatbot is trained on real customer questions and can resolve many issues without human involvement.
One of my favorite things is how deeply integrated the support options are. If you’re inside the Site Tools dashboard, you can launch help without ever opening a new tab. It makes troubleshooting a lot faster.
They also publish hundreds of well-organized tutorials and video walkthroughs, which is ideal if you like solving things on your own. We’ve used their documentation often when training writers and new team members working on WordPress setups.
Overall, SiteGround support is reliable and fast. But if you’re used to support via email, note that email-based help is not offered; you’ll need to go through chat or ticketing. Still, for most users, that’s not a dealbreaker.
SiteGround Technology Stack
SiteGround isn’t just another hosting company riding on marketing. They’ve built a high-performance platform that blends Google Cloud infrastructure with a set of in-house technologies designed for serious speed and reliability.
We’ve hosted WPBeginner and several partner sites on SiteGround and consistently benefited from their fast stack, caching layers, and resource efficiency. Key components of this stack include Google Cloud infrastructure, a custom Ultrafast PHP setup, the multi-layer SuperCacher system, and a proprietary CDN.
Here’s a breakdown of what powers it all behind the scenes.
- Google Cloud Infrastructure: SiteGround runs on the Google Cloud network with distributed SSD storage. This ensures fast connections, excellent redundancy, and top-tier availability.
- Ultrafast PHP: Their custom ultrafast PHP implementation reduces the time to first byte and improves memory efficiency. It’s one of the reasons our test sites loaded 30% faster compared to standard PHP setups.
- Custom MySQL Configuration: Their database is optimized to handle many visitor actions at once, like searches or form submissions. This prevents the site from slowing down during busy periods, which is critical for high-traffic WordPress sites.
- SuperCacher: SiteGround’s three-layer caching system includes static cache, dynamic cache, and Memcached. Dynamic caching is turned on by default, and it made a noticeable difference during our stress testing.
- Blazing Fast CDN: Their in-house CDN is easy to set up, and it caches content on multiple edge servers to serve users from the nearest location. That helps reduce load times globally.
- Brotli Compression: Brotli, developed by Google, produces smaller file sizes than gzip. It’s already deployed across all SiteGround servers and helped reduce page weight in our GTmetrix tests.
- Quick Tech Adoption: SiteGround regularly rolls out support for the latest stable versions of PHP and HTTP protocols and was among the first to deploy TLS 1.3 and OCSP stapling.
- SG Optimizer Plugin: For WordPress users, SiteGround provides a powerful performance plugin that gives you fine-grained control over caching, image optimization, lazy loading, and more.
When you combine all of these, it’s clear SiteGround isn’t relying on just one feature to stay competitive. They’ve built a lean, scalable tech stack that works well whether you’re hosting a basic blog or a busy WooCommerce site.
SiteGround Security Features
SiteGround implements a comprehensive security system that includes real-time server monitoring, a custom Web Application Firewall (WAF), an AI-driven anti-bot system, and daily backups. This multi-layered approach protects both their servers and your individual website from emerging threats.
- Real-time server monitoring: Their systems scan for problems every 0.5 seconds, which helps them catch issues before they escalate.
- In-house firewall rules: Their team adds hundreds of new rules each year to defend against the latest WordPress-specific vulnerabilities.
- AI anti-bot protection: Their AI blocks millions of brute-force attempts, spam bots, and other threats before they reach your site.
- SiteGround Security plugin: This free WordPress plugin adds login protection, malware scanning, and advanced security settings for non-tech users.
- Native CDN with DDoS protection: When you enable their CDN, your content is distributed globally, masking your server’s origin IP and filtering out suspicious traffic.
- Daily off-site backups: Your website is backed up every 24 hours, and those backups are stored across multiple data centers for extra safety.
- Monthly security reports: SiteGround sends a detailed breakdown of your site’s security score with actionable recommendations for improving weak areas.
There is one downside worth mentioning. SiteGround charges for domain privacy. It’s $12 for the first year and $24/year after that.
Overall, SiteGround offers one of the most complete security packages in the shared hosting space without requiring you to configure everything manually.
Conclusion: Is SiteGround the Right Choice for You?
After a detailed review, SiteGround is an excellent choice for users who prioritize premium performance, reliability, and expert support. Its plans include powerful features like daily backups, SSD storage, and SiteGround’s free CDN.
However, it may not be the best fit for everyone. For beginners on a strict budget who require a free domain, other hosts might be a better starting point. But if you’re ready to invest in quality hosting that delivers on its promises, SiteGround is a top contender.
Ready to get started with SiteGround? Click here to choose your hosting plan today.
SiteGround Coupon
WPBeginner users get an exclusive 83% discount and free SSL with our SiteGround coupon code.
All you have to do is click on this link to make a purchase. The discount will be applied automatically.
Frequently Asked Questions About SiteGround Hosting
In this detailed SiteGround review, we looked at all aspects of their hosting services. The following are some of the most frequently asked questions about SiteGround by our users.
Where are SiteGround servers located?
SiteGround has data centers on multiple continents, including North America, Europe, Asia, and Australia. You can choose a server location close to your audience when signing up.
Why choose SiteGround for WordPress hosting?
SiteGround offers a highly optimized WordPress hosting platform. Each plan includes its own in-house security features and WordPress tweaks that boost your WordPress site speed and performance.
You can easily set up a WordPress website with their 1-click WordPress installation. You can also move existing WordPress websites using the SiteGround Migrator plugin.
Does SiteGround support WooCommerce?
SiteGround specializes in WordPress and WooCommerce hosting. If you are building a WooCommerce store, then you can rely on SiteGround’s optimizations for consistent performance and reliability.
They are one of the top WooCommerce hosting providers and make it super easy to start an online store without any special technical skills.
Does SiteGround offer a website builder?
No, SiteGround does not offer its own site builder. That’s because they want users to have the option to pick the best website builder for their needs.
This is why they allow you to easily install WordPress, Joomla, Drupal, Magento, Weebly, and many other site builder platforms.
On the SiteGround platform, you can also create unlimited web pages without any restrictions.
Does SiteGround offer cPanel hosting?
No, SiteGround no longer offers cPanel hosting. Once cPanel raised its licensing fees, SiteGround decided to remove cPanel hosting and instead built a far superior web hosting control panel for both beginners and advanced users. This allows them to offer managed WordPress hosting-like features without the high costs.
Is SiteGround better than Bluehost?
SiteGround and Bluehost used to offer the same features, but with recent innovations, SiteGround has significantly improved its hosting technology.
SiteGround is better than Bluehost in terms of overall performance, technology infrastructure, and support quality. However, with all this innovation, SiteGround pricing is significantly higher.
So, when it comes to pricing, Bluehost is better than SiteGround because not only is it cheaper, but it also offers a free domain name with each account.
For more details, see our honest comparison of SiteGround vs. Bluehost vs. WP Engine.
How does SiteGround compare with other hosting providers?
Readers often ask us how SiteGround compares with GoDaddy, Hostinger, HostGator, GreenGeeks, DreamHost, A2 Hosting, and other web hosting services.
They all used to provide similar features and technology, but over the last year, SiteGround has really stepped up its innovation.
With all the managed WordPress hosting features, Google Cloud infrastructure, and custom performance optimization, SiteGround is now in a class of its own with its premium hosting.
Does SiteGround offer a free domain name?
No, SiteGround does not offer a free domain name. You can buy a domain name from another registrar and point it to your SiteGround account or buy one from SiteGround during signup at an additional cost.
Can I cancel my SiteGround account and get a refund?
SiteGround offers a 30-day money-back guarantee with all its shared plans. During this period, you can try out its services. You are eligible for a refund if you cancel your account during this period. However, domain name registrations are non-refundable.
Which SiteGround plan is best for me?
Each SiteGround plan has different server resources. However, if you are just starting out, then their Startup plan would be perfect for that. You can upgrade at any time if you need more resources. Choose your SiteGround plan to get started.
Ed Jones
I had real trouble from my previous host when trying to transfer to SiteGround, they just wouldn’t answer anything with calrity and kept replying with stock answers. The chat support at SiteGround however is the exact opposite. Absolutely briliant. At one point my website just completely stopped working and they fixed in remotely in under ten minutes. Good support is so important in the IT/tech sector and SiteGround definately deliver.
Highly recommended
Vicki Webb
Valdezar helped me navigate through my Joomla install that was unfamiliar territory for me. Told me the options for administrative rights given to others, set up the ftp account for subdomain created, and was just very patient and kind. Siteground, You have the best technical assistant people ever!
Allyson
I’ve been writing my blog for 3 years now, and I’m still a complete noob when it comes to anything technical. I recently switched to Site Ground based on a recommendation from the creator of my theme, and like I said, total noob. I relied on the live chat and submitting tickets to help me when I needed assistance. Their customer service people are awesome, courteous, smart, and quick to get the job done.
6 out of 5 stars.
Jorge Ochoa
Great support, I had an issue with billing and the team had the patience to guide me through the process and making sure I had a good service.
Henny Zijlstra
I am a satisfied customer of Siteground, Their support is excellent! Every time I struggle with some technical issue, they try to help as best as they can. And fast.
Recommended.
tolgahan
This is a honest review, i havent reviewed any site till now, but after A2hosting disaster, this support is like ocean in desert. Im fully satisfied with their support system they are very professional and funny. Thats a nice lesson for every hosting site to learn. I have no doubts from them in future. Thank you for everything
Dr. Valerie Whitcomb
I have been a customer of SiteGround for many years. I also run a non-profit organization that helps people start small businesses so I have opened, set up and operated many sites (still do). Without fail, the sites have always been up and running and the service has been exceptional. I use the chat feature and the customer service person has my info and account ready and takes care of me in a few minutes. Even though my service issues are user error, I am still treated kindly.
Danny Sparrow
While their plans may be somewhat restrictive, their services and support are exceptional SiteGround have one of the best support teams I’ve ever dealt with and I’ve been making websites since the days of geocities.
I would recommend them to anyone but here’s a tip that you should not ignore. Use only high quality plugins and keep an eye on how much CPU resources you are using. If a plugin goes rogue, you might need to contact their support team to reactivate your sites and increase your CPU usage so you can find and remove whatever was slowing things down.
Their support is instant and very helpful. — 5/5
Bilal Ahmad
The best support team ever ……. Not gonna get the same support level and help from any other hosting companies not even go daddy. Its quick and Best….
Dani Gorgon
How could there be super excellent supporting staff in 21st century? Is that thing a normal in these days? I moved away from Media Temple after nearly five years of hosting with them. They are not bad. But their hosting server is too far from where my traffic is coming from/to be served. I was looking at various hosting options between $ 200 and $300 annually. SiteGround came in between a few times and I was like looking at the logo and website, should I go for this? I think I was wrong for delaying my decision for a few days. I moved to SiteGround by keeping my hosting at MediaTemple for trying. I subscribed for two years with GoGeek plan to avail the pricing benefit but renewed the MediaTemple for one more month to test both and move completely after having convinced myself. Today, after about 10 days, I put up my request to cancel my hosting service on MediaTemple. My four websites load much faster from SiteGround. They take about less than 1.6 seconds to load, compared to about 4 seconds on media temple hosting. The customer support is real. MediaTemple is also real but their support on chat was not 24/7 a week. Sometimes I used to get too much down with their support mechanism that suggests a bunch of URLs that you need to go through but you cant obviously keep the chat agent until you read it. So you read it through, try it, and then if there is issue again, then initiate chat again and be on waiting queue for a while. The waiting time at SiteGround in the last ten days, probably about a dozen times, did not exceed more than ten seconds. Super awesome support. Best wishes to all those awesome people at SiteGround. Power to you. Best regards Dani Gorgon
ON
I’m very happy with their hosting and free perks, but what I like most is their support, it is simply amazing, always helpful and take all the time to understand the problem and then solve it
Naveen Rana
First of all, I would like to say that SITEGROUND treats you like family.
Their support is really amazing, I mean you post a ticket and you will get a reply within 5 minutes.
This can be really helpful for a non-technical person like me.
I remember before going to siteground i tried to contact other hosting company but I never got my reply!!
So I thought, I should look for more and I came to know about siteground where people were talking about their super support.
Also, their technical features are also really cool especially their servers on different continents.
This helped me to increase my visits by a good amount.
Overall I am really happy with their technical features and support, remember if you are non-technical then you will need a help of expert all the time and make sure you make a good choice.
Mike
Absolutely amazing service.
very happy indeed
Marjorie Keith
Awesome super helpful great service. Thanks!
Ricardo Vasquez
I just switched my account over to siteground from hostgator. So far i’m really impressed with their speed and level of service. Awesome!
Spencer
SiteGround is incredible. Their support is top-notch. I am an enterprise IT solution provider, and their support is some of the best I’ve ever seen. They’re very capable, and in the last 12 months, they’ve had 100% up-time. BlueHost? Not so much. Microsoft’s Office 365 has lees up-time than that, and it’s financially backed. Their platform is solid, tools are helpful, and they bend over backwards to keep you successful. They have my business, my recommendation to all of my customers, and 5-stars rating.
Spencer
SiteGround’s support is next to “none”. They have amazing support–and, their up-time has proven “perfect” for me in 12 months…100%! 5-stars!
Kitek sood
Great services hats of to you guys
Richard A
I moved from hostgator and this been an awesome decision.
the customer service is excellent
the features available to a website owner are brilliant…
best decision so far!
Hillary Kleck
The BEST customer service EVER! Thank you!
Lyon
Attentive and helpful attendant. Congratulations on your attention siteground. Credits for the support attendant
Dylan
I had years of frustration with a US-based company before switching to SiteGround. It’s been a refreshing experience to get help from qualified people EVERY time. Amazingly fast, polite, and competent – and working in a second language! Well done SiteGround.
Mark Lovett
I moved all my sites from Bluehost to Siteground several months ago and I’m very happy!
I have had many tech support requests, all hours of day and night, weekdays and weekends, and Siteground never kept me waiting, and the tech support staff is very knowledgeable, courteous and helpful.
On the other hand, Bluehost had consistently very long wait times, and the support staff often was not very experienced.
My experience has lead me to the conclusion that Bluehost is pretty good for a novice small business managing one site (they have a pretty cpanel! ), and Siteground is perfect for professional web developers who don’t need the pretty cpanel, but instead, need speed, efficiency.
On a scale from one to ten I would rate Bluehost a 3, and Siteground a 10.
Thanks so much Siteground and keep up the great work!
Best,
Mark
Andrew
I spent ages trying to decide which web host to use, and I’m so glad I chose SiteGround. Their people are extraordinarily polite and patient as well as being experts at what they do.
As a total technical novice (in fact novice is probably overstating my case) I simply could not have done what I have needed to do without their help.
Their FREE “chat to an expert” service is worth its weight in gold.
I could not recommend them higher, especially if you’re new to building websites like I was.
Joshua Tumanda
They have an exceptional support and service! So far, I am sticking on Siteground and would recommend this hosting company.
Andrea Smith
Fantastic support, always quick and polite. I recommend Siteground to all who desire to host a Wordpress site.
Anna Damiano
SiteGround is awesome. They have inexpensive hosting, and the customer support is fantastic. I’ve contacted them many times, and they’re always quick to respond, very polite and helpful, available 24/7, and they will stick with me until we reach a solution.
Usually my problem can be solved very quickly with a link to the appropriate page or something done on their end, but there was one problem that took over an hour and a half to identify – the representative was helpful, we joked together, he got the job done, and it almost felt like we were friends at the end
I would definitely pay extra just because of how consistently incredible the support has been. Best of any company I’ve ever contacted.
suven sharma
my real experience……….first of all i thought should i go with sitegorund???….after 9 months i thought i was right lol. (my wise decision)……love this hosting and support….ll only say god bless u who is behind siteground… ,my site i growing big and bigger thank you siteground…n one day i will rule my country.,…coz of ur hostintg and support…i trust siteground and i always will lots of love and blessing from me and my team.
regards
suven sharma
Carrie
Thank you for your patience, and always willing to help. Siteground is great!
Allen Truong
There’s a reason why Siteground is known for its support. They’re fantastic. I’m far too spoilt now that i’ve dealt with siteground when other companies don’t respond to enquiries or dont even have a “live chat” function.
I’ve spoken to about 5 different operators in trying to build and get a website up and running and they’ve all been incredibly nice and helpful.
Jas Teo
i had recently sign up hosting, quick fast and efficient chat line, simple to sign up and excellent service. thanks will come back with friends and ask them to sign up. thanks
Lorraine Garnett
Great support. He really bent over backwards to find a creative solution to my problem. SiteGround is the best!
Stan G
SiteGround has the best support I have ever seen.
Aryanyijuka Elias
I migrated my sites from ipage host. it was nagging , they were as if they were helping us to host . Siteground you are great . i wish i had a way to reward you . you helped my tour and travel website , load fast , i now get so many inquiries from all over the world
Michael DIamond
SIteground costs a little more than some providers but my advice is that it is really worth it.
Having access to immediate support means you can resolve issues quickly with their helpful support staff.
I will continue to use Siteground with reliable uptime on hosting and excellent customer service.
David Jackson
We moved around 30 Joomla and WordPress sites from Liquid Web to SiteGround around a year ago to take advantage of SiteGround’s European servers and pricing in GBP.
We use a SiteGround Cloud VPS.
In the year we have been with SiteGround we have found them to be superb with quick and knowledgeable support and zero reported down-time.
Based on our experience I would have no hesitation in recommending SiteGround. They are simply really, really good!
Angela Lam
The Siteground team continues to amaze me. I have no tech background, and tech issues can be phenomenally frustrating for me. I probably give the team a lot of extra work with my questions and issues.
The latest “wow” for me was the shift to https for my site. I’m on the Go Geek package – the SSL cert and shift was fully facilitated at no cost. When I ran into 1 issue after another (due to my site and host of plugins), the team never failed to respond quickly and provide viable solutions. I tried getting paid help in parallel – let’s just say the siteground team was far superior in their trouble-shooting abilities.
I don’t know how you guys set up your support team, but it’s amazing and truly adds value to clients. Way to go
Stephen Austin
I can only say good things about this service. Each time I contacted them a representative answered quickly and knowledgeably, and extremely patiently especially for someone like me with limited technical expertise. Highly recommended.
Lucia
Great support, they transferred my site from the old hosting to the new one in less than 30 minutes..
Reza
Hello, once again i received the appropriate support i needed from SiteGround live-chat staff. Very satisfied so far and i recommend SiteGround to everyone. Excellent.
diana davis
always a positive experience … always efficient, polite, i could go on and on but this company is a standout service … for me it says excellent management, training and employees
Hassan
I moved my site Opencart to siteground. They moved it for me without any charges, they supported me set-up small things. The servers are always up and their is no support compatible – the live chat is immediately available with no wait times and they will help you with everything even if you are not so tech friendly like me. I love siteground.
Nelli Kazaryan
Support fixed and solved everything in less than 5 minutes, they are amazing!
Keep it up Siteground
Emanuele Della Torre
I had domain tranfer and dns problems, i ask via chat to the operator, it listened to me (SO IMPORTANT) and solved (SO IMPORTANT) best service i got for hosting.
Siteground thanks.
Rachel G
The live chat is fantastic always willing to help, especially with newbie questions!
Charlotte Fleming
I set up my own site via SiteGround and then migrated another to them for hosting. The first site was much easier than the migration: the SiteGround set-up is very simple to follow.
The migration was much more complicated and I found the technical staff very helpful. I don’t understand technical jargon and they “translated” it into fairly plain English. At one point I got in a real mess and it was sorted out over the phone within minutes. I have my email hosted elsewhere, which added to the complications, but they sorted it all out.
Philip Gibson
I moved from GoDaddy to SiteGround at the beginning of the year so I’ve been with them for about three months now. I’m really impressed by the way they keep upgrading their hosting service (e.g. addition of CloudFlare and Let’s Encrypt. When I’ve had to ask for help with resolving a technical issue, they’ve always been prompt, well informed and courteous. I’d recommend SiteGround without hesitation.
Ronny Wertelaers
I moved to siteground because the speed of my wordpress website was to slow here in Europe. The speed is much faster now. Great for my customers experience and it also improved my google ranking. They’re customers service i truly one of the best. Always, online and very helpful to help you. They not just send you a link to a manual page with some solutions. I am really happy with siteground ! Even today they help me out and close down a wordpress plugin for me that give a problem to login into my wordpress site.
Sean Astro
SiteGround is king of hosting. Not just in the sleek user interface and helpful support pages, but the live-chat is immeasurable in kindness and support. I recommend them to everyone.
Pedro
Genial, atención directa, personalizada y problema solucionado al 100%.
Totalmente recomendable
Daniel Simões
Changed to SiteGround a month ago. Very good Wordpress hosting – fast, secure and optimized. And their support… the best in the world!
Thank you!