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SiteGround is a web hosting company founded in 2004 that runs on Google Cloud infrastructure and hosts more than 3 million domains. It offers 24/7 support through live chat, phone, and tickets on every plan, along with daily backups, unlimited email accounts, free SSL, a free CDN, and a free domain for the first year. Users can choose from multiple data centers spread across 4 continents. Plans start at $2.99 per month.

Pros:

  • 24/7 phone, chat, and tickets
  • Runs on Google Cloud
  • Daily backups on every plan
  • Free domain, CDN, and SSL
  • 608 ms LCP in our speed test

Cons:

  • Renews at $17.99 per month
  • Entry plan is 1 site, 10 GB
  • Slower under sustained load
  • Staging starts on GrowBig

WPBeginner users get an exclusive 83% off discount and free SSL!

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SiteGround Review From Our Experts

I have used SiteGround for more than a decade, and WPBeginner itself runs on SiteGround’s cloud platform. That gives me a behind-the-scenes look at how their servers handle real traffic, which no throwaway test site can match.

In July 2026, I tested SiteGround the same way I tested 14 other WordPress hosting companies, with an identical WordPress site on a custom domain, the same tools, and the same checklist.

This SiteGround review will show you the real numbers from my rigorous speed test using industry-standard benchmarking tools.

Quick Answer – Is SiteGround Worth It?

Yes, SiteGround is worth it if you want a host where a real human answers the phone at any hour. It scored 75 out of 100 on our WPBeginner Score, which places it 4th out of our 7 recommended hosts.

In our hosting speed test, SiteGround showed content in 608 ms, faster than the 659 ms median of the popular hosts we tested. It is also one of the few budget hosts we tested that includes 24/7 phone support on every plan.

Their StartUp plan costs $2.99 per month for the first year. It offers a balance of affordability, high-performance, and beginner-friendly tools to build your website.

SiteGround at a Glance

SiteGround Test Summary (July 2026)
WPBeginner Score75 / 100
Speed (LCP)608 ms
Global response time369 ms average across 6 regions
Uptime99.96% over a 30-day monitoring window
PricingFrom $2.99/mo with our link, renews at $17.99/mo
Support24/7 live chat, phone, and tickets on every plan
Best forSite owners who want the most complete support

You can see how SiteGround ranks against all the hosts I tested in our best WordPress hosting comparison, which uses the same data as this review.

About SiteGround

SiteGround started in Sofia, Bulgaria in 2004 and now hosts more than 3 million domains with a team of over 500 people. Its hosting runs on Google Cloud infrastructure with 11 data centers across North America, Europe, Asia, and Australia.

SiteGround website

We host WPBeginner and several of our partner sites on SiteGround’s enterprise cloud platform. Even so, I did not let our own history with the company influence this review, and the verdict below comes from what my hosting speed test actually measured.

Pros and Cons of SiteGround

Pros

  • The most complete support of the budget hosts we tested – 24/7 chat, phone, and tickets on every plan
  • Runs on the Google Cloud platform with built-in caching and the Speed Optimizer plugin
  • Daily backups on every plan, with up to 30 copies kept – the deepest backup retention of the hosts we tested
  • Free domain for the first year, free CDN, free SSL, and email hosting on all plans
  • 608 ms LCP in our speed test, faster than the 659 ms median of the hosts we tested
  • Proven on real websites – WPBeginner and several of our partner sites run on SiteGround’s cloud platform

Cons

  • The steepest renewal jump of our budget picks – the $2.99 intro price rises to $17.99 per month after the first term
  • The entry StartUp plan covers 1 website, 10 GB of storage, and around 10,000 visits a month
  • Slower under sustained load than the fastest hosts we tested – a 129 ms P95, where Hostinger held 21 ms
  • Staging and Ultrafast PHP start on the GrowBig plan, not on StartUp

How I Tested SiteGround (Methodology)

I used the same testing protocol for every hosting company in our comparison. I set up an identical WordPress site with a default theme and test content, including images, on a custom domain.

Then I ran the same four tests – GTmetrix for speed and LCP, k6 for stress with 50 virtual users at the same time, a response-time test from 6 global regions, and 30 days of UptimeRobot monitoring.

Those four tests make up the performance side of the WPBeginner Score, which counts for 80% of the total. Each test carries a set weight, so no single lucky number can carry a host.

The other 20% of the score comes from value. For that part I look at what the plan really costs and gives you in return, including the intro price, the renewal price, how many sites and how much storage you get, the plan limits, and the quality of support.

SiteGround’s 75 is an honest number. It reflects good speed and response results, a weaker number under sustained load, and a value grade that the renewal price holds down.

The full methodology, the exact weights, and every host’s raw numbers are in our best WordPress hosting guide.

SiteGround Performance Test Results

Below you can find my full SiteGround speed test results.

Speed Test – 608 ms LCP

Largest Contentful Paint (LCP) measures how quickly the main content of a page appears. It is the speed number Google’s Core Web Vitals care about most.

My SiteGround test site showed an LCP of 608 ms, and the full page loaded in 1.1 seconds.

SiteGround speed test result showing an LCP of 608 ms

That is a strong result for a shared plan. The median LCP of the popular hosts I tested was 659 ms, so SiteGround came in ahead of the pack.

The fastest hosting company in our tests, Levamo, loaded in 358 ms. So SiteGround is not the speed champion, but it is comfortably in the faster half of our data.

Server Response Time – 369 ms Global Average

Speed test tools load the whole page with images included, but that’s only one part of the performance. To see raw server speed, I also measured time to first byte (TTFB) from data centers in 6 regions around the world.

SiteGround averaged 369 ms across the 6 regions.

Global response time test for SiteGround

Response times were good in North America and Europe. South America and Japan were slightly slower, which is normal when the test site sits far from those regions.

If your audience is global, then turn on SiteGround’s included CDN. It serves your content from locations closer to your visitors and closes most of that gap.

Stress Test – 129 ms P95 With 50 Virtual Users

To see how a host behaves under a traffic spike, I sent 50 virtual users to the test site with k6 by Grafana Labs and recorded the P95 response time.

SiteGround’s response time fluctuated a bit during the test, but it did not fail a single request and held a P95 response time of 129 ms.

SiteGround stress test showing a P95 response time of 129 ms

A 129 ms P95 means the site stayed fast for visitors even during the spike, and zero failed requests is the result that matters most for a real site.

At the same time, the fastest hosts we tested held lower numbers under the same load, and Hostinger recorded a 21 ms P95. If sustained heavy traffic is your main concern, the comparison table below shows how the similarly priced hosts stack up.

Uptime – 99.96% Over 30 Days

I monitored the SiteGround test site with UptimeRobot, checking every 5 minutes. Over the 30-day window, it recorded 99.96% uptime with one incident of 15 minutes.

Uptime monitoring for SiteGround

Most hosting companies promise 99.9% uptime, and SiteGround stayed above that promise in our window. One 15-minute issue in a month is a small miss, but I would rather show you the exact number than round it up.

Our own longer track record backs this up. WPBeginner has run on SiteGround’s cloud platform for years, and reliability has never been the reason we thought about leaving.

How SiteGround Compares to Other Hosts We Tested

The speed test numbers on their own do not give you the full picture. Here is how SiteGround performed compared to other similarly priced hosts from our comparison, all tested with the identical setup.

HostLCPGlobal responseUptimeIntro / renewalWPBeginner Score
SiteGround608 ms369 ms99.96%$2.99 / $17.9975 / 100
Hostinger659 ms227 ms100%$2.69 / $10.9988 / 100
Bluehost933 ms599 ms100%$2.99 / $9.9969 / 100
DreamHost986 ms658 ms100%$1.99 / $7.9964 / 100

The WPBeginner Score weighs performance at 80% and value at 20%. SiteGround’s 75 reflects exactly what you see above. It beats Bluehost and DreamHost on every speed metric, while its renewal price and entry limits keep the value side of the score down.

To see the full rankings, and the raw data for every host we tested, check out our best WordPress hosting guide.

SiteGround’s Infrastructure and Technology

Most other SiteGround reviews skip what’s under the hood of their platform, and I believe it’s worth highlighting.

Google Cloud platform – SiteGround runs on the Google Cloud network with distributed SSD storage. That is the same class of infrastructure many expensive managed hosts use, and it is part of why our speed numbers came in ahead of the median.

Server stack – each account runs in its own Linux container with a mix of Apache and NGINX on top, so a problem on one account stays isolated from everyone else. An in-house system checks server status every half second, and human engineers watch the infrastructure around the clock.

Caching – every plan gets all three levels of SiteGround’s SuperCacher. It caches static files and dynamic pages out of the box, and you can switch on Memcached for database queries.

Their free Speed Optimizer plugin controls caching, image optimization, and lazy loading inside WordPress. The servers also run Brotli compression, which produces files up to 20% smaller than gzip.

PHP and databases – SiteGround manages your PHP version for you and updates it automatically once a new release is stable. Its custom MySQL setup is tuned for busy sites, and GrowBig and higher add SiteGround’s Ultrafast PHP, which they say cuts time to first byte by up to 30%.

Data centers – SiteGround has 11 data centers across North America, Europe, Asia, and Australia, and you choose your location during signup. I recommend picking the one closest to your audience.

CDN and security – SiteGround’s in-house CDN caches your content on more than 170 edge locations, and every plan includes free SSL, a custom web application firewall, and AI anti-bot protection. Their free Security Optimizer plugin adds login protection and malware scanning.

Backups – SiteGround backs up your site daily, keeps up to 30 copies, and stores them off-site across multiple data centers. That is the deepest backup retention of the hosts we tested, and it comes on every plan.

AI tools – every account includes SiteGround AI Studio with 20,000 free monthly tokens, plus a built-in AI agent that can update content, manage plugins, and make bulk changes on your WordPress site from a chat.

SiteGround Hosting Plans and Pricing

SiteGround offers shared, managed WordPress, WooCommerce, and cloud hosting. For most readers of this review, the shared WordPress plans are the relevant ones.

SiteGround pricing plans
  • StartUp – 1 website, 10 GB storage, and capacity for around 10,000 visits a month. $2.99 per month for the first 12-month term with our link, renews at $17.99 per month. You still get the free domain, daily backups, the CDN, and email hosting even on this tier.
  • GrowBig – unlimited websites, 50 GB storage, and capacity for around 100,000 visits a month. Starts at $4.99 per month, renews at $29.99. This tier adds staging, on-demand backups, and SiteGround’s Ultrafast PHP setup.
  • GoGeek – unlimited websites, 100 GB storage, and capacity for around 400,000 visits a month. Starts at $7.99 per month, renews at $44.99. It adds Git integration, white-label tools for client work, more server resources, and priority support.

SiteGround treats those visit numbers as a reference point rather than a hard limit. The real constraint at each tier is server resources. StartUp allows 200,000 files (inodes), GrowBig 400,000, and GoGeek 600,000, with more CPU allowance at each step up.

All plans include a free domain for the first year, free SSL, SiteGround’s CDN, email hosting, daily backups, and the custom Site Tools control panel. All plans also come with a 30-day money-back guarantee.

My honest advice is to treat GrowBig as the real SiteGround plan, and StartUp as a trial of the platform. The staging tool and Ultrafast PHP on GrowBig are the features you will miss first as your site grows.

Free and Paid Hosting Addons

SiteGround’s headline price is honest, but a few extras start free and later become paid. Knowing these up front will save you surprise charges.

  • Free domain – free for the first year on .com, .us, .org, and .net registrations, then it renews at the standard domain rate. If you cancel within the 30-day guarantee window, the domain registration itself is non-refundable. This is fairly standard practice across all shared hosts that offer a free domain.
  • Domain privacy – free for the first year on supported domain extensions, then it renews at an extra yearly cost. Again, most shared hosts handle privacy the same way.
  • Renewal prices – all three plans renew well above the intro price ($17.99, $29.99, and $44.99 per month). Renewal jumps are common across the shared hosting industry, so sign up for a longer term to lock the intro rate for longer.
  • StartUp plan caps – the entry plan limits your account to 200,000 files, where GrowBig allows 400,000 and GoGeek 600,000. Staging and Ultrafast PHP also start on GrowBig, so plan for that tier if you run anything image-heavy.
  • Email limits – email accounts are unlimited, but they share up to 10 GB of storage taken from your plan’s disk space, and sending caps at 400 emails per hour on StartUp and GrowBig (800 on GoGeek). A newsletter with real volume belongs on a dedicated email service anyway.
  • Refund rules – the 30-day money-back guarantee covers the shared hosting plans but not domain registrations.

SiteGround Support

This is where SiteGround really stands out. Every plan includes 24/7 support from real humans through live chat, phone, and tickets, which is the most complete support lineup of the budget hosts we tested.

Most hosts at this price stick to chat only. Being able to call a real person at 3 am is the reason I suggest SiteGround to anyone who gets nervous handling tech on their own.

SiteGround AI support assistant

There is also an AI-powered assistant inside the Site Tools dashboard that resolves common questions instantly, plus hundreds of well-organized tutorials and video walkthroughs. One honest note – SiteGround does not offer support over email, so you will go through chat, phone, or tickets.

My support opinion here comes from years of real use, not a test ticket. WPBeginner and several of our partner sites run on SiteGround’s cloud platform, and their technical team has been rock-solid whenever we needed help at scale.

Who Should Use SiteGround and Who Should Look Elsewhere

Choose SiteGround if you want hosting with a real safety net. The 24/7 phone, chat, and ticket support on every plan, the Google Cloud platform, and daily backups with 30 kept copies make it the pick for a business site where you want expert help one call away.

Look elsewhere if the long-term price is your deciding factor, since Hostinger renews at $10.99 per month against SiteGround’s $17.99. The same goes if you want the simplest possible first-site start (Bluehost installs WordPress for you at signup), or you run a high-traffic eCommerce site that needs top performance under load, where Levamo led our tests (see our full hosting comparison).

Final Verdict – Is SiteGround the Right Choice for You?

SiteGround is perfect for site owners who want premium managed-style hosting with the most complete support at a budget entry price. It is the host we trust with WPBeginner itself, and it has earned that trust over more than a decade of use.

My verdict – if you want a host where help is one call away, visit SiteGround and start on the StartUp plan, then move to GrowBig as your site grows. If price or raw speed under load is your deciding factor, our best WordPress hosting comparison shows which host won each category on the same tests.

FAQs About SiteGround

1. What are the disadvantages of SiteGround?

Based on our tests, the main ones are the renewal price (the $2.99 intro rises to $17.99 per month after the first term), the entry plan limits (1 website, 10 GB storage, and around 10,000 visits a month), and a slower result under sustained load than the fastest hosts we tested (129 ms P95). Staging and Ultrafast PHP also start on the GrowBig plan rather than on StartUp.

2. Is SiteGround worth the renewal price?

It depends on what you value. At renewal, StartUp costs more than Bluehost ($9.99) or Hostinger ($10.99), and what you get for the difference is the Google Cloud platform, daily backups with 30 kept copies, and phone support on every plan.

I believe that trade is worth it for a business site that wants a human on call. If your goal is the lowest long-term bill, then pick a longer initial term to delay the renewal, or choose a cheaper host.

3. Is SiteGround better than Bluehost?

On our identical July 2026 tests, SiteGround was faster than Bluehost on every metric. It showed content in 608 ms against Bluehost’s 933 ms, and its global response time was 369 ms against 599 ms.

Bluehost counters with a cheaper renewal ($9.99 against $17.99 per month) and 10 websites on its entry plan, where SiteGround gives you one. Our SiteGround vs Bluehost comparison goes deeper.

4. Is SiteGround better than Hostinger?

It depends on your priority. SiteGround showed content faster in our speed test (608 ms against Hostinger’s 659 ms) and is the only one of the two with phone support.

Hostinger held up better under sustained load (a 21 ms P95 against SiteGround’s 129 ms), renews cheaper at $10.99 per month, and gives you 3 websites on its entry plan. That mix is why Hostinger scored 88 on our WPBeginner Score against SiteGround’s 75.

5. Can SiteGround handle high traffic?

In our stress test with 50 concurrent users, SiteGround held a 129 ms P95 response time with zero failed requests. That is a solid result, though slower than the fastest hosts we tested under the same load.

The StartUp plan is rated for around 10,000 visits a month, so a growing site should plan on GrowBig or GoGeek. For even bigger sites, SiteGround’s cloud platform is the proven step up, and it is what WPBeginner itself runs on.

6. Does SiteGround offer a free domain name?

Yes, SiteGround currently includes a free domain name for the first year with all of its hosting plans. You can register a .com, .us, .org, or .net domain at no extra cost during signup, and it renews at the standard rate after year one.

7. Where are SiteGround’s servers located?

SiteGround has 11 data centers on multiple continents, including the United States, Europe (Madrid, London, Frankfurt, Paris, and Eemshaven), Singapore, and Sydney. You choose a server location close to your audience when signing up, and the hosting runs on Google Cloud infrastructure.

8. Does SiteGround use cPanel?

No, SiteGround no longer offers cPanel and instead built its own control panel called Site Tools. In my experience it is faster and easier to use than cPanel, and it keeps day-to-day tasks like email, SSL, and backups in one place.

9. Which SiteGround plan should I get?

We recommend starting with their StartUp plan if you run one small site, and moving to GrowBig when you need staging, more storage, or more than one website. Upgrading later takes a few clicks, so there is no reason to overbuy on day one.

WPBeginner users get an exclusive discount of up to 83% with our SiteGround coupon.

Changelog

  • August 2026 – Rebuilt the review around our July 2026 test data (speed tested July 23, response time July 24, 30-day uptime window). Added the WPBeginner Score, the comparison table against similarly priced hosts, the infrastructure section, and the pricing fine print with current renewal rates.

We hope this review helped you with your WordPress hosting research and helps you choose the right WordPress host for your needs. You may also want to see our pick of must-have WordPress plugins for business websites.

If you have any questions or feedback about my SiteGround review, please send me a message. I love hearing from our readers.

Also you can scroll below to read real SiteGround user reviews from other business owners from around the world.

WPBeginner users get an exclusive 83% off discount and free SSL!

Reader Interactions

5,082 SiteGround User ReviewsLeave a Review

  1. I had real trouble from my previous host when trying to transfer to SiteGround, they just wouldn’t answer anything with calrity and kept replying with stock answers. The chat support at SiteGround however is the exact opposite. Absolutely briliant. At one point my website just completely stopped working and they fixed in remotely in under ten minutes. Good support is so important in the IT/tech sector and SiteGround definately deliver.

    Highly recommended

  2. Valdezar helped me navigate through my Joomla install that was unfamiliar territory for me. Told me the options for administrative rights given to others, set up the ftp account for subdomain created, and was just very patient and kind. Siteground, You have the best technical assistant people ever!

  3. I’ve been writing my blog for 3 years now, and I’m still a complete noob when it comes to anything technical. I recently switched to Site Ground based on a recommendation from the creator of my theme, and like I said, total noob. I relied on the live chat and submitting tickets to help me when I needed assistance. Their customer service people are awesome, courteous, smart, and quick to get the job done.
    6 out of 5 stars. :)

  4. Great support, I had an issue with billing and the team had the patience to guide me through the process and making sure I had a good service.

  5. I am a satisfied customer of Siteground, Their support is excellent! Every time I struggle with some technical issue, they try to help as best as they can. And fast.
    Recommended.

  6. This is a honest review, i havent reviewed any site till now, but after A2hosting disaster, this support is like ocean in desert. Im fully satisfied with their support system they are very professional and funny. Thats a nice lesson for every hosting site to learn. I have no doubts from them in future. Thank you for everything

  7. I have been a customer of SiteGround for many years. I also run a non-profit organization that helps people start small businesses so I have opened, set up and operated many sites (still do). Without fail, the sites have always been up and running and the service has been exceptional. I use the chat feature and the customer service person has my info and account ready and takes care of me in a few minutes. Even though my service issues are user error, I am still treated kindly.

  8. While their plans may be somewhat restrictive, their services and support are exceptional SiteGround have one of the best support teams I’ve ever dealt with and I’ve been making websites since the days of geocities.

    I would recommend them to anyone but here’s a tip that you should not ignore. Use only high quality plugins and keep an eye on how much CPU resources you are using. If a plugin goes rogue, you might need to contact their support team to reactivate your sites and increase your CPU usage so you can find and remove whatever was slowing things down.

    Their support is instant and very helpful. — 5/5

  9. The best support team ever ……. Not gonna get the same support level and help from any other hosting companies not even go daddy. Its quick and Best…. :)

  10. How could there be super excellent supporting staff in 21st century? Is that thing a normal in these days? I moved away from Media Temple after nearly five years of hosting with them. They are not bad. But their hosting server is too far from where my traffic is coming from/to be served. I was looking at various hosting options between $ 200 and $300 annually. SiteGround came in between a few times and I was like looking at the logo and website, should I go for this? I think I was wrong for delaying my decision for a few days. I moved to SiteGround by keeping my hosting at MediaTemple for trying. I subscribed for two years with GoGeek plan to avail the pricing benefit but renewed the MediaTemple for one more month to test both and move completely after having convinced myself. Today, after about 10 days, I put up my request to cancel my hosting service on MediaTemple. My four websites load much faster from SiteGround. They take about less than 1.6 seconds to load, compared to about 4 seconds on media temple hosting. The customer support is real. MediaTemple is also real but their support on chat was not 24/7 a week. Sometimes I used to get too much down with their support mechanism that suggests a bunch of URLs that you need to go through but you cant obviously keep the chat agent until you read it. So you read it through, try it, and then if there is issue again, then initiate chat again and be on waiting queue for a while. The waiting time at SiteGround in the last ten days, probably about a dozen times, did not exceed more than ten seconds. Super awesome support. Best wishes to all those awesome people at SiteGround. Power to you. Best regards Dani Gorgon

  11. I’m very happy with their hosting and free perks, but what I like most is their support, it is simply amazing, always helpful and take all the time to understand the problem and then solve it

  12. First of all, I would like to say that SITEGROUND treats you like family.

    Their support is really amazing, I mean you post a ticket and you will get a reply within 5 minutes.

    This can be really helpful for a non-technical person like me.

    I remember before going to siteground i tried to contact other hosting company but I never got my reply!!

    So I thought, I should look for more and I came to know about siteground where people were talking about their super support.

    Also, their technical features are also really cool especially their servers on different continents.

    This helped me to increase my visits by a good amount.

    Overall I am really happy with their technical features and support, remember if you are non-technical then you will need a help of expert all the time and make sure you make a good choice.

  13. I just switched my account over to siteground from hostgator. So far i’m really impressed with their speed and level of service. Awesome!

  14. SiteGround is incredible. Their support is top-notch. I am an enterprise IT solution provider, and their support is some of the best I’ve ever seen. They’re very capable, and in the last 12 months, they’ve had 100% up-time. BlueHost? Not so much. Microsoft’s Office 365 has lees up-time than that, and it’s financially backed. Their platform is solid, tools are helpful, and they bend over backwards to keep you successful. They have my business, my recommendation to all of my customers, and 5-stars rating.

  15. SiteGround’s support is next to “none”. They have amazing support–and, their up-time has proven “perfect” for me in 12 months…100%! 5-stars!

  16. I moved from hostgator and this been an awesome decision.

    the customer service is excellent

    the features available to a website owner are brilliant…

    best decision so far!

  17. Attentive and helpful attendant. Congratulations on your attention siteground. Credits for the support attendant

  18. I had years of frustration with a US-based company before switching to SiteGround. It’s been a refreshing experience to get help from qualified people EVERY time. Amazingly fast, polite, and competent – and working in a second language! Well done SiteGround.

  19. I moved all my sites from Bluehost to Siteground several months ago and I’m very happy!

    I have had many tech support requests, all hours of day and night, weekdays and weekends, and Siteground never kept me waiting, and the tech support staff is very knowledgeable, courteous and helpful.

    On the other hand, Bluehost had consistently very long wait times, and the support staff often was not very experienced.

    My experience has lead me to the conclusion that Bluehost is pretty good for a novice small business managing one site (they have a pretty cpanel! ), and Siteground is perfect for professional web developers who don’t need the pretty cpanel, but instead, need speed, efficiency.

    On a scale from one to ten I would rate Bluehost a 3, and Siteground a 10.

    Thanks so much Siteground and keep up the great work!

    Best,
    Mark

  20. I spent ages trying to decide which web host to use, and I’m so glad I chose SiteGround. Their people are extraordinarily polite and patient as well as being experts at what they do.

    As a total technical novice (in fact novice is probably overstating my case) I simply could not have done what I have needed to do without their help.

    Their FREE “chat to an expert” service is worth its weight in gold.

    I could not recommend them higher, especially if you’re new to building websites like I was.

  21. They have an exceptional support and service! So far, I am sticking on Siteground and would recommend this hosting company.

  22. Fantastic support, always quick and polite. I recommend Siteground to all who desire to host a Wordpress site.

  23. SiteGround is awesome. They have inexpensive hosting, and the customer support is fantastic. I’ve contacted them many times, and they’re always quick to respond, very polite and helpful, available 24/7, and they will stick with me until we reach a solution.

    Usually my problem can be solved very quickly with a link to the appropriate page or something done on their end, but there was one problem that took over an hour and a half to identify – the representative was helpful, we joked together, he got the job done, and it almost felt like we were friends at the end :) I would definitely pay extra just because of how consistently incredible the support has been. Best of any company I’ve ever contacted.

  24. my real experience……….first of all i thought should i go with sitegorund???….after 9 months i thought i was right lol. (my wise decision)……love this hosting and support….ll only say god bless u who is behind siteground… ,my site i growing big and bigger thank you siteground…n one day i will rule my country.,…coz of ur hostintg and support…i trust siteground and i always will lots of love and blessing from me and my team.

    regards
    suven sharma

  25. There’s a reason why Siteground is known for its support. They’re fantastic. I’m far too spoilt now that i’ve dealt with siteground when other companies don’t respond to enquiries or dont even have a “live chat” function.
    I’ve spoken to about 5 different operators in trying to build and get a website up and running and they’ve all been incredibly nice and helpful.

  26. i had recently sign up hosting, quick fast and efficient chat line, simple to sign up and excellent service. thanks will come back with friends and ask them to sign up. thanks

  27. Great support. He really bent over backwards to find a creative solution to my problem. SiteGround is the best!

  28. I migrated my sites from ipage host. it was nagging , they were as if they were helping us to host . Siteground you are great . i wish i had a way to reward you . you helped my tour and travel website , load fast , i now get so many inquiries from all over the world

  29. SIteground costs a little more than some providers but my advice is that it is really worth it.

    Having access to immediate support means you can resolve issues quickly with their helpful support staff.

    I will continue to use Siteground with reliable uptime on hosting and excellent customer service.

  30. We moved around 30 Joomla and WordPress sites from Liquid Web to SiteGround around a year ago to take advantage of SiteGround’s European servers and pricing in GBP.

    We use a SiteGround Cloud VPS.

    In the year we have been with SiteGround we have found them to be superb with quick and knowledgeable support and zero reported down-time.

    Based on our experience I would have no hesitation in recommending SiteGround. They are simply really, really good!

  31. The Siteground team continues to amaze me. I have no tech background, and tech issues can be phenomenally frustrating for me. I probably give the team a lot of extra work with my questions and issues.

    The latest “wow” for me was the shift to https for my site. I’m on the Go Geek package – the SSL cert and shift was fully facilitated at no cost. When I ran into 1 issue after another (due to my site and host of plugins), the team never failed to respond quickly and provide viable solutions. I tried getting paid help in parallel – let’s just say the siteground team was far superior in their trouble-shooting abilities.

    I don’t know how you guys set up your support team, but it’s amazing and truly adds value to clients. Way to go :)

  32. I can only say good things about this service. Each time I contacted them a representative answered quickly and knowledgeably, and extremely patiently especially for someone like me with limited technical expertise. Highly recommended.

  33. Hello, once again i received the appropriate support i needed from SiteGround live-chat staff. Very satisfied so far and i recommend SiteGround to everyone. Excellent.

  34. always a positive experience … always efficient, polite, i could go on and on but this company is a standout service … for me it says excellent management, training and employees

  35. I moved my site Opencart to siteground. They moved it for me without any charges, they supported me set-up small things. The servers are always up and their is no support compatible – the live chat is immediately available with no wait times and they will help you with everything even if you are not so tech friendly like me. I love siteground.

  36. Support fixed and solved everything in less than 5 minutes, they are amazing!
    Keep it up Siteground :)

  37. I had domain tranfer and dns problems, i ask via chat to the operator, it listened to me (SO IMPORTANT) and solved (SO IMPORTANT) best service i got for hosting.
    Siteground thanks.

  38. I set up my own site via SiteGround and then migrated another to them for hosting. The first site was much easier than the migration: the SiteGround set-up is very simple to follow.
    The migration was much more complicated and I found the technical staff very helpful. I don’t understand technical jargon and they “translated” it into fairly plain English. At one point I got in a real mess and it was sorted out over the phone within minutes. I have my email hosted elsewhere, which added to the complications, but they sorted it all out.

  39. I moved from GoDaddy to SiteGround at the beginning of the year so I’ve been with them for about three months now. I’m really impressed by the way they keep upgrading their hosting service (e.g. addition of CloudFlare and Let’s Encrypt. When I’ve had to ask for help with resolving a technical issue, they’ve always been prompt, well informed and courteous. I’d recommend SiteGround without hesitation.

  40. I moved to siteground because the speed of my wordpress website was to slow here in Europe. The speed is much faster now. Great for my customers experience and it also improved my google ranking. They’re customers service i truly one of the best. Always, online and very helpful to help you. They not just send you a link to a manual page with some solutions. I am really happy with siteground ! Even today they help me out and close down a wordpress plugin for me that give a problem to login into my wordpress site.

    • SiteGround is king of hosting. Not just in the sleek user interface and helpful support pages, but the live-chat is immeasurable in kindness and support. I recommend them to everyone.

  41. Changed to SiteGround a month ago. Very good Wordpress hosting – fast, secure and optimized. And their support… the best in the world!
    Thank you!

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