Beginner's Guide for WordPress / Start your WordPress Blog in minutes
SiteGround is one of the most popular and highest rated hosting provider in the WordPress community. They provide unique in-house WordPress speed and security solutions to make your site as fast and secure as possible. They are known for the best 24/7 support in the industry which is why they're an official 'WordPress' recommended hosting provider. This is also why we use SiteGround for hosting the WPBeginner website. SiteGround features include automatic upgrades, daily backups built-in WP caching, free CDN, free SSL, one-click staging and GIT version control. They are also one of the few companies offering location specific hosting with 6 data centers in USA, Europe, Asia, and Australia. On top of all this, they have а special 63% discount for WPBeginner readers.

Pros:

  • Fast servers powered by Google Cloud
  • Great customer support
  • Officially Recommended by WordPress
  • 1-click WordPress install
  • Free SSL, CDN, and Website Backups
  • Easy Staging Tools
  • Free Website Migration

Cons:

  • No Free Domain

WPBeginner users get an exclusive 70% off discount and free SSL!

Visit SiteGround

(this discount will be applied automatically)

Reader DisclosureDisclosure: Our content is reader-supported. This means if you click on some of our links, then we may earn a commission. See how WPBeginner is funded, why it matters, and how you can support us.

SiteGround Review from Our Experts

Siteground is one of the most recommended WordPress hosting companies. They are known for their top-notch customer support, reliable, and fast hosting plans. Their WordPress optimized hosting includes everything you’ll need to create and grow a successful website or blog. Read our complete SiteGround review to find out if SiteGround is the right host for you.

In this detailed SiteGround review, we’ll put their promises to test. These are the areas we will look into:

  • Performance: Speed is crucial for the success of any website. How fast will your website load with SiteGround?
  • Reliability: Will your website be available 24/7/365 without facing any downtime?
  • Customer Support: Can you count on their customer support?
  • Features: Do they offer all the features and tools you’ll need to build your website?
  • Pricing: How much it would cost you? Are there any SiteGround deals that can save you money?

This is a comprehensive SiteGround review with a detailed analysis of SiteGround’s hosting service. If you don’t want to read the full hosting review, here is the quick scorecard with our verdict right below it.

SiteGround Review Summary
Performance gradeA+
Average load time491 ms
Average response time137 ms
Free domainNo
Free SSLYes
1-click WordPressYes
SupportPhone / Live Chat / Knowledge base
Start with SiteGround

Bottom line: We found SiteGround to be noticeably faster and extremely reliable. Their hosting plans are flexible, and their customer support is one of the best in the industry.

That’s why we’ve chosen to recommend SiteGround as one of the best WordPress hosting companies.

Now let’s dive into our detailed SiteGround review so that you can see how we reached that conclusion and decide for yourself.

About SiteGround

Siteground was founded in 2004, and since then it has grown into one of the most well known hosting companies.

It is headquartered in Sofia, Bulgaria with offices in 4 locations and data centers in three continents. Today, the company has more than 500 employees and hosts more than 2,000,000 domains.

SiteGround homepage

Pros and Cons of SiteGround

Each hosting company has its own pros and cons. Some advantages can overshadow the disadvantages, but some cons can be a total deal-breaker for your individual needs.

Before making a decision, you may want to review these SiteGround pros and cons.

Pros

Here are some of the advantages that make SiteGround one of the top-rated hosting companies in the world.

  • Super fast servers: All SiteGround servers are highly optimized for speed. They use Google Cloud platform for all new customers which is one of the fastest platforms on the market.
  • Top Notch Customer Support: Their customer support is amazing to say the least. They offer 24/7 phone support, live chat, and ticket based support.
  • Free CDN and SSL They offer instant setup of Cloudflare’s free CDN and free SSL certificate from Let’s Encrypt.
  • Multiple Server Locations They have data centers in three continents. You can choose the location you prefer during signup.

Cons

As we mentioned earlier, there are some downsides to every hosting company. The following are some disadvantages of choosing SiteGround as your host.

  • Limited Storage: Their plans come with fixed storage. However, this storage is quite large, and if you are just starting out, then you will most likely never need extra storage.
  • Higher fee for monthly billing: The hosting service gets expensive if you choose monthly billing. But if you sign up for a longer billing period, then you’ll get bigger discount and a lower rate. They offer a 30-day money-back guarantee anyway, so it’s a good idea to choose a longer billing period when you sign up.

SiteGround Performance

While price often plays a significant role when choosing a web host, you cannot compromise on performance.

This is why we decided to run our own tests to thoroughly review SiteGround’s performance.

SiteGround Speed Test Results

Speed is one of the most important performance metric that you should look for. A faster website offers good user experience and boosts your SEO at the same time.

In fact, a single second delay can cause a 7% decrease in conversions, 11% fewer page views, and a 16% decrease in customer satisfaction.

Website speed study by Strangeloop

We created a WordPress powered test site on SiteGround and filled it with dummy content for theme development with images.

After that, we used Pingdom’s website speed test tool to run our tests. These were the results we got:

SiteGround speed test result

As you can see, our test site loaded in less than a second (491 ms to be precise) with a performance score of 94.

This is incredible, but this website had almost no traffic so the Pingdom test alone is not sufficient.

To test how SiteGround servers would respond to increased traffic, we used a tool called K6 (formerly LaodImpact).

This tool gradually sends up to 100 users to see how the server would respond to increased traffic from multiple connections.

You can see the results in the chart below:

SiteGround stress test results

The green line is the number of active virtual users on the site, and the blue line is the server response time. SiteGround performed consistently throughout the test without any hiccups.

This test shows that if you are looking for a really fast website, then SiteGround can be a perfect choice for you.

One of the reasons why SiteGround performed extremely well in these performance tests is because of the recent innovations they’ve added.

Almost all SiteGround servers are now hosted on the Google Cloud Platform. They’ve also added UltraFast PHP and created a custom WordPress plugin for optimization (SG Optimizer) which really puts them in a premium web hosting category.

Typically, websites hosted on shared hosting account slow down a bit during top traffic hours. That’s because your site is sharing resources with other websites on that server.

Most shared hosting companies automatically kill the server process if your site is taking too many resources. This causes downtime on your website.

We tested our SiteGround site for the downtime and got 100% uptime result.

SiteGround uptime results

SiteGround Server Response Time

Your website’s content has a huge impact on page load time. For example, if you have high-resolution images on a page, then it will significantly increase the overall page load time.

This means that speed test results may not accurately reflect how fast your hosting server really is.

Instead of analyzing page load time alone, we decided to test the actual server response time as well.

To do this we used a tool called Bitcatcha. It ignores page content, and only tests the response time of the server.

Bitcatcha also gives you average loading speed from different global locations. The speed for each location is measured three separate times, and then the results are averaged.

Take a look at the results in the screenshot below.

SiteGround server response time from multiple locations

As you can see, SiteGround is a great choice if your target audience is mostly located in the United States. The server responded in a fraction of a second in the United States.

It responded within less than a second for all locations.

SiteGround also allows you to change your server location and you can choose a datacenter closer to your target audience for even better response times in that particular region.

SiteGround Hosting Plans and Features

SiteGround offers shared hosting, WordPress hosting, cloud hosting, and dedicated hosting plans. If you are just starting out, then their shared hosting plans would be a perfect fit for your needs. However, your site will eventually grow, and you want to make sure that they have other plans that you can upgrade to.

Let’s check out SiteGround’s hosting plans and their features.

  • Shared hosting: Shared hosting is recommended for new websites, bloggers, small business website or a startup online store. It is suitable for low-traffic websites as you will be sharing resources with other websites hosted on the server.
  • WordPress hosting: This plan is WordPress optimized version of their shared hosting plan. It comes with SiteGround’s in-house WordPress optimizations to improve performance of your website. See SiteGround WordPress hosting.
  • WooCommerce hosting: This plan is WooCommerce optimized version of their shared hosting plan. It includes SiteGround’s optimizations which greatly improve the performance of your online store. See SiteGround WooCommerce hosting.
  • Cloud hosting: Cloud hosting plans provide a flexible upgrade to shared hosting solution. It allows you to use resources of cloud architecture including multiple cores CPU and bandwidth . It is suitable for growing websites, popular blogs, or businesses. It can also be an upgrade over VPS and traditional dedicated servers. See SiteGround Cloud hosting.

WPBeginner website is hosted on SiteGround’s Enterprise hosting infrastructure which is an enhanced version of their Cloud platform for large sites.

Breakdown of SiteGround’s Shared Hosting Plans

SiteGround’s shared hosting options are the best way to build a new website. Their shared hosting packages are available in three levels to match different budgets.

  • Startup: This plan is limited to hosting one website. It includes 10 GB disk space and is suitable for hosting a website having 10,000 monthly visitors. You’ll also get all essential features like 1-click WordPress install, free setup, website transfer, daily backups, built-in caching (SuperCacher), free CDN, free SSL, and more.
  • GrowBig: The GrowBig plan lets you host unlimited websites. It comes with 20 GB disk space and is suitable for hosting websites having 25,000 monthly visits. You’ll get all the features of the Startup plan, plus you’ll get premium features like ultrafast PHP for even faster speed, on-demand backups, easy Staging tool, and option to add collaborators to your sites.
  • GoGeek: GoGeek plan is suitable for eCommerce websites. It can handle websites having 100,000 monthly visitors. In addition to all GrowBig’s features, you’ll get access to priority support, more server resources, advanced features like one-click git repo creation, and option to manage white-label clients to your sites.

Each Siteground plan comes with faster disk storage, email accounts, support for Cloudflare free content delivery network, and Let’s Encrypt free SSL certificate.

They also include several popular WordPress plugins like WPForms, OptinMonster, and All in One SEO to help you improve your website rankings.

SiteGround Hosting Plans

SiteGround Support and Customer Service

You’ll see high praise for SiteGround’s customer support service everywhere. Their support team is remarkably good at offering quick, helpful, and knowledgeable support to their customers.

Their customer support includes 24/7 phone, live chat, and ticket-based email support. Their phone and live chat response times are almost instant. Email-based tickets get the first response within less than 10 minutes.

For users who prefer to fix things on their own, SiteGround offers a large collection of knowledge base articles with screenshots, videos, tutorials, and guides.

SiteGround support

Since we use SiteGround to host several of our websites, we can say with confidence that their support staff is very knowledgeable.

Conclusion: Is SiteGround the Right Choice for You?

After reading our detailed SiteGround review, you might be wondering if SiteGround is the best web hosting company for your website?

If you want fast and reliable web hosting provider with great customer support, then SiteGround is perfect for you. They have hosting plans for every budget and each plan comes with great set of features.

All their shared hosting plans include SSD storage, site tools, easy setup of Let’s Encrypt free SSL and Cloudflare CDN service, 1-click WordPress installer, and free migration. Built-in security features protect your website against malware and you can add additional protection by turning on Cloudflare CDN functionality.

If you are just starting a website for the first time, then you will certainly appreciate SiteGround’s customer support.

Ready to get started with SiteGround? Click here to choose your hosting plan today.

SiteGround Coupon

WPBeginner users get an exclusive 70% off discount and free SSL with our SiteGround coupon code.

All you have to do is click on this link to purchase. The discount will be applied automatically.

Frequently Asked Questions about SiteGround Hosting

In this detailed SiteGround review we looked at all aspects of their hosting services. The following are some of the most frequently asked questions about SiteGround that we are asked by our users.

1. Where are SiteGround servers located?

SiteGround servers are located in the United States, Europe, and Singapore. You can choose the server location during sign up.

2. Why choose SiteGround for WordPress hosting?

SiteGround offers a highly optimized WordPress hosting platform. Each plan includes its own in-house security features and WordPress tweaks that boost your WordPress site speed and performance.

You can easily set up a WordPress website with their 1-click WordPress installation. You can also move existing WordPress websites using the SiteGround Migrator plugin.

This is why SiteGround is an officially recommended hosting provider for WordPress users.

3. Does SiteGround support WooCommerce?

SiteGround specializes in WordPress and WooCommerce hosting. If you are building a WooCommerce store then you can rely on SiteGround’s optimizations for consistent performance and reliability.

They are one of the top WooCommerce hosting providers and make it super easy to start an online store without any special technical skills.

4. Does SiteGround offer a website builder?

No, SiteGround does not offer its own site builder. That’s because they want users to have the option to pick the best website builder for their needs.

This is why they allow you to easily install WordPress, Joomla, Drupal, Magento, Weebly, and many other site builder platforms.

On the SiteGround platform, you can also create unlimited web pages without any restrictions.

5. Does SiteGround offer cPanel hosting?

No, SiteGround no longer offers cPanel hosting. Once cPanel raised their licensing fees, SiteGround decided to remove cPanel hosting and instead built a far superior web hosting control panel for both beginners and advanced users. This allows them to offer managed WordPress hosting-like features without the high costs.

6. Is SiteGround better than Bluehost?

SiteGround and Bluehost used to offer the same features, but with the recent innovations, SiteGround has significantly improved its hosting technology.

When it comes to overall performance, technology infrastructure, and support quality, SiteGround is better than Bluehost. However, with all this innovation, SiteGround pricing is significantly higher.

So when it comes to pricing, Bluehost is better than SiteGround because not only is it 50% cheaper, but they also offer a free domain name with each account.

For more details, see our honest comparison of SiteGround vs Bluehost vs WP Engine.

7. How does SiteGround compare with other hosting providers?

Readers often ask us how does SiteGround compares with GoDaddy, HostGator, GreenGeeks, DreamHost, A2 Hosting, and other web hosting services.

They all used to provide similar features and technology, but over the last year, SiteGround has really stepped up its innovation.

With all the managed WordPress hosting features, Google Cloud infrastructure, and custom performance optimization, SiteGround is now in a class of its own with their premium hosting.

8. Does SiteGround offer free domain name?

No, SiteGround does not offer free domain name. However, you can register a new domain name during sign up or you can use a domain name you already own. You can also buy a domain name from another registrar and point it to your SiteGround account.

9. Can I cancel my SiteGround account and get a refund?

SiteGround offers a 30-day money-back guarantee with all their shared plans. You can try out their services during this period. You are eligible for a refund if you cancel your account during this period. However, domain name registrations are non-refundable.

10. Which SiteGround plan is best for me?

Each SiteGround plan has different server resources. However, if you are just starting out then their Startup plan would be perfect for that. You can upgrade at any time if you need more resources. Choose your SiteGround plan to get started.

WPBeginner users get an exclusive 70% off discount and free SSL!

Reader Interactions

4,936 SiteGround User ReviewsLeave a Review

  1. Outstanding support. I had an update cause a website issue on my WP site and needed help restoring a backup. Support team helped walk me through the process and things are up and running again.

    Huge thank you! So happy I went with SiteGround.

  2. After hours of frustration with hosting company I’ve been with for years, I finally just had to fire them and transfer my domain to siteground. Support staff was extremely efficient on helping me through the chat. I got my issue resolved with very little wasted time.

  3. Nothing but the highest quality support every time I have contacted them. Every one of their support team are quick to respond and happy to keep providing assistance until your query is completely resolved. Wouldn’t use anyone else

  4. After deciding to use SiteGround for a new website project last year and being impressed with the ease of setting up a Joomla installation, I decided to transfer my two other sites to them. The outstanding customer service received when transferring my main business site from it’s previous host meant the whole process was a breeze, even when I didn’t quite understand; SiteGround had me covered.
    And just tonight they’ve saved my skin when I managed to crash one of my sites…yet again; SiteGround had me covered and the issue was revolved in half an hour.
    Thanks SiteGround

    One very satisfied customer.

  5. Outstanding customer support. Addressed all me Presales queries and it was a pleasure to work with them.

  6. Yeah it is really a good web hosting site and the support is very good.The given issues is clear in less period and is vwery useful for everyone

  7. The best customer service I think I’ve ever experienced! My query was sorted straight away – the online chat agent was polite, didn’t confuse me with jargon and most importantly answered my query first time. I’m super happy!

  8. As usual, the customer support was outstanding. I always recommend siteground for their awesome support and payment options. :)

    Thank you!

  9. I cannot recommend these guys enough! They’ve not once failed me with their help/advice no matter what my issue is. They have different levels of tech support depending on what the issue is about and they’re so polite and helpful and have always worked to solve every issue for me.
    An amazing tech support team and great company in general. After having issues with previous hosts in the past, I’m glad I was recommended Siteground – best decision I ever made was to move over to them.

  10. I’m new to wordpress and everything related on building a website, and I am so grateful that I chose Siteground. The customer support is beyond excellent! They’re fast, very accommodating, result driven and trouble shoots any issues without any extra cost. I will surely recommend your hosting services to my family and friends!

  11. Siteground must be one of the best hosting companies out there. Prices reasonable and service is always fantastic. All their support staff are super efficient and also very friendly. I’ve only contacted them a handful of times but each time I do, I come away extremely satisfied with the service. Unless things change horribly, I can’t see myself ever moving away from these guys!

  12. Siteground support team has been nothing short of amazing. They were always fast to respond, and patient to educate/ guide/ assist. Great job guys, keep it up!

  13. This is day one for me. I had questions regarding transferring my website and used the chat option. It was the best customer experience I have ever had with a support agent. The chat started right away, and the best part was you see a picture of who you are chatting with and they don’t act like a pre-scripted robot when talking to you. That is the kind of service that I am happy to have standing by for me when I need it. 5 stars.

  14. What can i say?

    Im the kind of guy who is learning, i started with wordpress and from then on i have tried to increase my level of expertise, i was on hostgator, their service is very so so, regular, but when i found siteground i was really amazed of the level of service and compromise this group has, their service is excellent, i only have good words to describe the commitment and the quality of their service, and also, they have helped me a lot, and i mean a lot of times, on different levels of support, hope there were more companies like siteground, so if you are planning to use some hosting service, im willing to risk you wont find a better service for your money.

  15. I love working with SiteGround! Very knowledgeable and patient. They take the time to understand what you’re asking for and offer the best advice.

  16. After years using other services like lunarpages, and being frustrated with viruses, and tickets that last 3 to 4 days… I decided to change our provider, and after a deep research I found Siteground, and their customer service blowme away. Awesome service, fast, secure… etc… is not the cheapest but it is where we are finaly happy. We have moved all our clients accounts here.

  17. Amazing and responsive Live Chat. They keep surprising me with their patience. Highly recommended. Very proactive hosting provider & partner.
    Thank you.

  18. Imagine a hosting service that actually knows their stuff and is willing to help. Even when you’re a moron.

    LOVE THESE GUYS

  19. I have had good outcomes with SiteGround.com and when we had an issue, it was resolved. I am happy with them.

  20. SiteGround customer service is top notch! Their representatives are very knowledgeable, courteous, and fast. The chat feature is the best, and the 24/7 availability is crucial.

  21. Siteground have the fastest network we have tested and the rep support is awesome. They do not make you wait for 7 minutes before answering you and you really feel like you speak to someone not like many other hosting companies. So far, I am really impressed.

  22. I have not words to thank these fantastic guys.
    They have delete me all my fears about hosting (site down, errors, etc)
    I know ever that i’ve them next to me to help in 10 minutes (ten real minutes, not eleven!!!)
    Thank you SG, from 2 years i’m sleeping very good <3 <3 <3

  23. Siteground make it incredibly easy for anyone – technical or not – to do all the things we should be doing with hosting but don’t, because they are often made so difficult by hosting companies.

    I have found support to be responsive and helpful. The uptime has proven to be excellent.

    Really delighted with them and grateful.

  24. I am a new commer to SiteGround.com and sofar very satisfied with the professional support.
    Thanks.

  25. The best hosting comany!i am 13 years in business and i stronlgy recommend siteground.Their support is 5/5 .

  26. A wonderful Support!! The people by the Customer Service are all very kind, helpful and talented. That´s make an excellent Service!!!!

  27. AWESOME first contact as I was desperate because my previous host didn’t support WordPress and I was starting to have issues. From the start they helped me and answered all my questions. I was hooked with the customer service but also with what they offer which is what I really needed! They helped me go through the registering process and how to give access to their migration team so they can do the work for me. All of this was done in less than an hour! THANK YOU!!

  28. Support staff is great at customer Service… Also all the customer service guys here are awesome.

  29. In the process of switching from HostGator to SiteGround. Absolutely blown away by the professionalism and service from SiteGround, and it hasn’t even been a day. I wouldn’t suggest HostGator to my worst enemy.

  30. Even when you are stupid enough to break your entire site, the support is there to help you to get it all back up and running again.

    EXCELLENT SUPPORT (the hosting is also very good)

  31. Excellent services. Moved a WordPress site from another hosting provider using a free backup and restore tool and it was ridiculously simple. Without any hosting optimization or special configuration, the site was faster that 57% of other sites and had no issues. Thanks and keep up the good work.

  32. I’m happy with service and tech support. They always reply with good mood and advice. This is the tech support that cares for you and won’t give you elusive answers just to meet the goal of replying in a certain time.

  33. Estoy muy sorprendido con las prestaciones, el soporte y en general con el servicio que he recibido en Siteground. Estoy muy contento con ellos. Recomendadísimos 100%.

  34. I love SiteGround’s staff. I am NOT of the computer generation, and they make it easy for me to be “in with the Big Dogs”. I have upgraded to GrowBig and have added on domains. Even my husband is impressed. LOL.

  35. Always great service. Prompt and the issue is quickly and completely resolved. Great for me as I’m a bit technically challenged!
    A pleasure to be a customer.

  36. I love these guys. Have been with them for over a year and whenever I run into an issue, they’re always a chat away to help. Highly recommend this service.

  37. siteground.com is very good.
    I spent 5 hours in interacting & selecting email provider.
    Found siteground the best with all Yes!

  38. Site ground does a phenomenal job hosting all my wordpress sites.

    Their tech support is fast and trouble shoots issues that your standard shared hosting competitors would leave you stranded and require outside resources to correct.

    Plus their staging tool makes testing changes on your site remarkably efficient.

    When you consider their price point for wordpress hosting and the service they provide, hosting your site with them is a no brainer.

Leave A Reply

Thanks for choosing to leave a comment. Please keep in mind that all comments are moderated according to our comment policy, and your email address will NOT be published. Please Do NOT use keywords in the name field. Let's have a personal and meaningful conversation.