I’ve used SiteGround for more than a decade now, and it continues to impress me with its performance, reliability, and support. I’ve tested just about every major web host out there, but SiteGround still holds a top spot on my list.
We actually host WPBeginner and several of our partner sites on SiteGround’s cloud platform. This gives us a clear, behind-the-scenes look at how their servers perform under real traffic conditions.
If you’re looking for premium hosting that delivers fast speeds, strong security, and helpful customer service, then SiteGround is a solid option. Still, there are some trade-offs, especially when it comes to pricing and storage limits.
In this updated review, I’ll share my personal experience with SiteGround, including performance test results, support interactions, and screenshots of the tools you’ll be using. By the end, you’ll know whether SiteGround is a good fit for your website.
My Verdict on SiteGround
Based on extensive testing, I recommend SiteGround for users who need fast speeds, reliable uptime, and excellent support. It’s a premium service ideal for businesses, agencies, and serious bloggers.
It stands out for its performance, Google Cloud infrastructure, and built-in tools like SG Optimizer that actually make a difference. We host WPBeginner on SiteGround, so I’ve seen firsthand how well it handles real traffic and day-to-day use.
| ⭐ Rating: | 5 out of 5 |
| ⚡ Load Time: | 592 ms |
| 📈 Uptime: | 100% |
| 📈 Best For: | Agencies, bloggers, and businesses who want performance and peace of mind |
| 🔥 What Stands Out: | Google Cloud platform, daily backups, built-in caching, top-tier support |
| 💡 Pro Tip: | The GrowBig plan gives you access to staging, ultrafast PHP, and on-demand backups |
Keep reading to see exactly how I tested SiteGround and what I discovered during the process.
My Hosting Evaluation Criteria
Based on user feedback on WPBeginner and our own experiences, we have learned what matters the most when choosing a hosting provider.
When evaluating a hosting provider, I focus on the following areas.
- Ease of Use: I tested their custom Site Tools dashboard and setup flow to see how beginner-friendly it is.
- Speed and Reliability: I ran GTmetrix speed tests and monitored uptime and response times across multiple locations.
- Stress Testing: Using K6, I simulated 50 concurrent users to see how SiteGround performs under load.
- Support Experience: I chatted with SiteGround support and used their AI assistant to resolve common hosting questions.
- Pricing and Plan Value: I reviewed features across all shared plans to see what you’re actually getting for your money.
How Did I Test SiteGround?
To give you an honest SiteGround review, I used the same process we follow for every hosting provider on WPBeginner.
Here’s exactly what I did:
Live WordPress Site Setup: I signed up for the GrowBig plan and installed WordPress using SiteGround’s 1-click setup. I added demo content, plugins, and media to simulate a real website.
Speed Testing with GTmetrix: I used GTmetrix to run multiple page speed tests from different locations to measure load time and Core Web Vitals.
Stress Testing with K6: I simulated 50 virtual users accessing the site at once to test how well SiteGround’s servers handle sudden traffic spikes.
Response Time Monitoring: I used PageSpeedPlus to test server response times from key regions, including the US, Europe, and Asia.
Uptime Monitoring: I enabled real-time uptime tracking to check for any downtime or slowdowns during the test period.
Support Interactions: I contacted support through live chat and tested their ChatGPT-powered assistant for helpfulness and accuracy.
This process gives a full picture of what you can expect from SiteGround as a real customer.
Why You Can Trust WPBeginner 🧡
Why You Can Trust WPBeginner
I’ve been reviewing WordPress hosts for over a decade and rely on real test data, not just specs or affiliate commissions.
We also use SiteGround to host WPBeginner and several of our partner websites, which means we have deep, first-hand experience with how it performs at scale.
You can read more about our testing standards and editorial process here.
Bottom line: SiteGround combines speed, uptime, and reliable support in one package. If you’re looking for premium hosting with a simple setup, it’s worth the price.
Let’s take a look at the full test results and how SiteGround compares to other hosts. Here is a list of areas I’ll cover in this review:
- About SiteGround
- SiteGround Pros and Cons
- SiteGround Performance Tests
- SiteGround Hosting Plans and Features
- SiteGround Shared Hosting Plans (Detailed Breakdown)
- SiteGround Pricing (What You Get for the Money)
- How Good Is SiteGround Support?
- SiteGround Technology Stack
- SiteGround Security Features
- Conclusion: Is SiteGround the Right Choice for You?
- SiteGround Coupon
- Frequently Asked Questions About SiteGround Hosting
- Where are SiteGround servers located?
- Why choose SiteGround for WordPress hosting?
- Does SiteGround support WooCommerce?
- Does SiteGround offer a website builder?
- Does SiteGround offer cPanel hosting?
- Is SiteGround better than Bluehost?
- How does SiteGround compare with other hosting providers?
- Does SiteGround offer a free domain name?
- Can I cancel my SiteGround account and get a refund?
- Which SiteGround plan is best for me?
About SiteGround
SiteGround is a popular web hosting company founded in 2004 that provides a range of hosting services built on Google Cloud infrastructure. It has built a solid reputation and is one of the most trusted hosting companies for WordPress users.
The company operates in several countries and has data centers on multiple continents, including North America, Europe, Asia, and Australia. This makes it easy to host your site close to your audience.
Today, SiteGround hosts more than 3 million domains and has a team of over 500 people. It’s a well-established company with deep experience in hosting and support.
SiteGround Pros and Cons
SiteGround is a high-performing host that we’ve used on several of our own sites, including WPBeginner. But like any provider, it comes with trade-offs you should know about before you sign up.
Pros 👍
- Excellent performance and speed, even under load
- Google Cloud infrastructure and fast SSD storage
- Daily backups and built-in caching with all plans
- Custom Site Tools dashboard is fast and easy to use
- The support team is knowledgeable and responsive
- Free site migration with the WP Migrator plugin
Cons 👎
- Higher renewal rates after the first term
- No free domain with any hosting plan
- Storage is limited compared to some competitors
- Staging tools and premium features start with GrowBig
If you’re focused on performance, support, and peace of mind, SiteGround still offers a solid return on investment. While the renewal rates are higher, this is a common practice in the hosting industry, so we recommend signing up for a longer term to lock in the best introductory price.
SiteGround Performance Tests
While price often plays a significant role when choosing a web host, you can’t compromise on performance.
This is why I decided to run my tests to thoroughly review SiteGround’s performance. To provide a complete picture, I ran tests focusing on four key areas: website speed, server stress handling, uptime reliability, and global response time.
SiteGround Speed Test Results
I ran SiteGround’s performance tests using GTmetrix on a live WordPress demo site. The results were impressive right out of the box.
The fully loaded time was just 592 milliseconds. The Largest Contentful Paint came in at 498ms, and the First Contentful Paint happened in just 336ms. That’s blazing fast, even before enabling extra optimization tools.
These results put SiteGround in the top tier of shared hosting providers when it comes to raw speed. It’s quick enough for serious websites and small businesses alike.
SiteGround Stress Test Results
I used the K6 tool to simulate up to 50 visitors accessing the site at once to see how SiteGround’s servers would hold up under pressure.
During the stress test, SiteGround handled the traffic smoothly. Response times remained stable even as the number of virtual users increased. There were no timeouts or spikes, which means the hosting infrastructure is well-optimized for bursts of traffic.
This test confirms that SiteGround is a strong choice if your website needs to handle traffic surges, such as product launches or viral blog posts.
SiteGround Uptime Test Results
Uptime is where SiteGround really shines. I enabled continuous monitoring during the review period, and SiteGround delivered 100% uptime.
Most hosting companies promise 99.9% uptime, which allows for nearly 9 hours of downtime per year. SiteGround’s performance went above that, with zero outages recorded during testing.
If you run a site that can’t afford to go offline, like a business site or online store, SiteGround is a dependable choice.
SiteGround Response Time Test Results
I used PageSpeedPlus to test server response times from six different regions to measure global performance. SiteGround showed consistently strong performance across the board.
In Oregon, the site fully loaded in just 1 second with a render time of 46ms. Even distant regions like Tokyo and Canada Central stayed within acceptable performance limits, though naturally a bit slower due to distance from the origin server.
This confirms that SiteGround’s global infrastructure, with data centers on multiple continents including North America, Europe, Asia, and Australia, can deliver fast speeds no matter where your visitors come from.
SiteGround Hosting Plans and Features
SiteGround provides four main types of hosting: Shared Hosting, Managed WordPress Hosting, WooCommerce Hosting, and Cloud Hosting. Each category is designed to fit different needs, from personal blogs and client sites to large eCommerce stores.
All plans include free SSL, email hosting, daily backups, a custom control panel, staging tools, and a built-in caching system. Even the entry-level plan offers more than most basic shared hosts.
Here’s a quick overview of what SiteGround offers:
- Shared Hosting: Ideal for beginners, bloggers, or anyone launching a small site. Includes everything needed to run a WordPress website.
- Managed WordPress Hosting: Built on the same shared infrastructure but optimized specifically for WordPress performance and security.
- WooCommerce Hosting: Aimed at online stores, with extra tools and caching settings tailored for WooCommerce.
- Cloud Hosting: For growing businesses and high-traffic sites. More scalable and customizable than shared plans, with dedicated resources and flexible upgrades.
At WPBeginner, we use SiteGround’s enterprise infrastructure to host several of our partner sites. It gives us the speed and reliability we need at scale, with a technical team that’s been rock-solid whenever we needed help. Read our case study explaining why we switched to SiteGround.
SiteGround Shared Hosting Plans (Detailed Breakdown)
If you’re starting a new site or blog, SiteGround’s shared hosting is where I’d begin. All three tiers offer solid value, but the differences matter depending on how many sites you run and whether you need staging or priority support.
- Startup Plan: Best for beginners or single-site users. You get 10 GB SSD storage, free SSL, CDN, email, backups, and all essential features. It supports around 10,000 monthly visits.
- GrowBig Plan: This is the plan I recommend most. It supports unlimited sites, includes 20 GB storage, and unlocks key features like staging, on-demand backups, and SiteGround’s Ultrafast PHP. Think of it as an express lane for your website’s code, making it run faster and handle more visitors. It’s a good fit for sites up to 100,000 visits per month.
- GoGeek Plan: Designed for developers or businesses managing multiple client sites. Includes 40 GB storage, white-label tools, Git integration, more server resources, and priority support. It can handle up to 400,000 monthly visits.
No matter which plan you choose, SiteGround makes it easy to scale up later. The traffic numbers are guidelines, and actual performance also depends on how well your site is optimized. You’re never locked in, and everything’s built with WordPress in mind.
SiteGround Pricing (What You Get for the Money)
SiteGround is often seen as a premium host, and for good reason. It’s not the cheapest option, but it packs in more tools, support, and speed features than most shared hosts. I’ve personally paid for GrowBig and GoGeek plans in different client projects, and they’ve always delivered consistent value.
They frequently run introductory deals, so you can start as low as $2.99/month. But keep in mind: renewal prices jump significantly after the first term. If you want the best value, go for a longer term upfront.
| Plan | Startup | GrowBig | GoGeek |
|---|---|---|---|
| Intro Price | $2.99/mo | $4.99/mo | $7.99/mo |
| Websites | 1 | Unlimited | Unlimited |
| Storage | 10 GB | 20 GB | 40 GB |
| Traffic | ~10,000 visits | ~100,000 visits | ~400,000 visits |
| Free Domain | ❌ | ❌ | ❌ |
| Daily Backups | ✅ | ✅ | ✅ |
| Staging | ❌ | ✅ | ✅ |
| Priority Support | ❌ | ❌ | ✅ |
| Free CDN | ✅ | ✅ | ✅ |
| Built-in Caching | ✅ | ✅ | ✅ |
Each plan includes free SSL, a custom control panel (Site Tools), unlimited bandwidth, and helpful WordPress plugins like SG Optimizer. You also get access to their new email marketing tool, which is surprisingly decent for basic campaigns.
How Good Is SiteGround Support?
SiteGround has always had a reputation for responsive and helpful support. I’ve personally reached out to them multiple times while managing client sites and my own test environments. In nearly every case, I was connected to someone knowledgeable within minutes.
They offer 24/7 live chat, ticket support, and phone support. You’ll also find a robust knowledge base and an AI-powered support assistant inside your Site Tools dashboard. The chatbot is trained on real customer questions and can resolve many issues without human involvement.
One of my favorite things is how deeply integrated the support options are. If you’re inside the Site Tools dashboard, you can launch help without ever opening a new tab. It makes troubleshooting a lot faster.
They also publish hundreds of well-organized tutorials and video walkthroughs, which is ideal if you like solving things on your own. We’ve used their documentation often when training writers and new team members working on WordPress setups.
Overall, SiteGround support is reliable and fast. But if you’re used to support via email, note that email-based help is not offered; you’ll need to go through chat or ticketing. Still, for most users, that’s not a dealbreaker.
SiteGround Technology Stack
SiteGround isn’t just another hosting company riding on marketing. They’ve built a high-performance platform that blends Google Cloud infrastructure with a set of in-house technologies designed for serious speed and reliability.
We’ve hosted WPBeginner and several partner sites on SiteGround and consistently benefited from their fast stack, caching layers, and resource efficiency. Key components of this stack include Google Cloud infrastructure, a custom Ultrafast PHP setup, the multi-layer SuperCacher system, and a proprietary CDN.
Here’s a breakdown of what powers it all behind the scenes.
- Google Cloud Infrastructure: SiteGround runs on the Google Cloud network with distributed SSD storage. This ensures fast connections, excellent redundancy, and top-tier availability.
- Ultrafast PHP: Their custom ultrafast PHP implementation reduces the time to first byte and improves memory efficiency. It’s one of the reasons our test sites loaded 30% faster compared to standard PHP setups.
- Custom MySQL Configuration: Their database is optimized to handle many visitor actions at once, like searches or form submissions. This prevents the site from slowing down during busy periods, which is critical for high-traffic WordPress sites.
- SuperCacher: SiteGround’s three-layer caching system includes static cache, dynamic cache, and Memcached. Dynamic caching is turned on by default, and it made a noticeable difference during our stress testing.
- Blazing Fast CDN: Their in-house CDN is easy to set up, and it caches content on multiple edge servers to serve users from the nearest location. That helps reduce load times globally.
- Brotli Compression: Brotli, developed by Google, produces smaller file sizes than gzip. It’s already deployed across all SiteGround servers and helped reduce page weight in our GTmetrix tests.
- Quick Tech Adoption: SiteGround regularly rolls out support for the latest stable versions of PHP and HTTP protocols and was among the first to deploy TLS 1.3 and OCSP stapling.
- SG Optimizer Plugin: For WordPress users, SiteGround provides a powerful performance plugin that gives you fine-grained control over caching, image optimization, lazy loading, and more.
When you combine all of these, it’s clear SiteGround isn’t relying on just one feature to stay competitive. They’ve built a lean, scalable tech stack that works well whether you’re hosting a basic blog or a busy WooCommerce site.
SiteGround Security Features
SiteGround implements a comprehensive security system that includes real-time server monitoring, a custom Web Application Firewall (WAF), an AI-driven anti-bot system, and daily backups. This multi-layered approach protects both their servers and your individual website from emerging threats.
- Real-time server monitoring: Their systems scan for problems every 0.5 seconds, which helps them catch issues before they escalate.
- In-house firewall rules: Their team adds hundreds of new rules each year to defend against the latest WordPress-specific vulnerabilities.
- AI anti-bot protection: Their AI blocks millions of brute-force attempts, spam bots, and other threats before they reach your site.
- SiteGround Security plugin: This free WordPress plugin adds login protection, malware scanning, and advanced security settings for non-tech users.
- Native CDN with DDoS protection: When you enable their CDN, your content is distributed globally, masking your server’s origin IP and filtering out suspicious traffic.
- Daily off-site backups: Your website is backed up every 24 hours, and those backups are stored across multiple data centers for extra safety.
- Monthly security reports: SiteGround sends a detailed breakdown of your site’s security score with actionable recommendations for improving weak areas.
There is one downside worth mentioning. SiteGround charges for domain privacy. It’s $12 for the first year and $24/year after that.
Overall, SiteGround offers one of the most complete security packages in the shared hosting space without requiring you to configure everything manually.
Conclusion: Is SiteGround the Right Choice for You?
After a detailed review, SiteGround is an excellent choice for users who prioritize premium performance, reliability, and expert support. Its plans include powerful features like daily backups, SSD storage, and SiteGround’s free CDN.
However, it may not be the best fit for everyone. For beginners on a strict budget who require a free domain, other hosts might be a better starting point. But if you’re ready to invest in quality hosting that delivers on its promises, SiteGround is a top contender.
Ready to get started with SiteGround? Click here to choose your hosting plan today.
SiteGround Coupon
WPBeginner users get an exclusive 83% discount and free SSL with our SiteGround coupon code.
All you have to do is click on this link to make a purchase. The discount will be applied automatically.
Frequently Asked Questions About SiteGround Hosting
In this detailed SiteGround review, we looked at all aspects of their hosting services. The following are some of the most frequently asked questions about SiteGround by our users.
Where are SiteGround servers located?
SiteGround has data centers on multiple continents, including North America, Europe, Asia, and Australia. You can choose a server location close to your audience when signing up.
Why choose SiteGround for WordPress hosting?
SiteGround offers a highly optimized WordPress hosting platform. Each plan includes its own in-house security features and WordPress tweaks that boost your WordPress site speed and performance.
You can easily set up a WordPress website with their 1-click WordPress installation. You can also move existing WordPress websites using the SiteGround Migrator plugin.
Does SiteGround support WooCommerce?
SiteGround specializes in WordPress and WooCommerce hosting. If you are building a WooCommerce store, then you can rely on SiteGround’s optimizations for consistent performance and reliability.
They are one of the top WooCommerce hosting providers and make it super easy to start an online store without any special technical skills.
Does SiteGround offer a website builder?
No, SiteGround does not offer its own site builder. That’s because they want users to have the option to pick the best website builder for their needs.
This is why they allow you to easily install WordPress, Joomla, Drupal, Magento, Weebly, and many other site builder platforms.
On the SiteGround platform, you can also create unlimited web pages without any restrictions.
Does SiteGround offer cPanel hosting?
No, SiteGround no longer offers cPanel hosting. Once cPanel raised its licensing fees, SiteGround decided to remove cPanel hosting and instead built a far superior web hosting control panel for both beginners and advanced users. This allows them to offer managed WordPress hosting-like features without the high costs.
Is SiteGround better than Bluehost?
SiteGround and Bluehost used to offer the same features, but with recent innovations, SiteGround has significantly improved its hosting technology.
SiteGround is better than Bluehost in terms of overall performance, technology infrastructure, and support quality. However, with all this innovation, SiteGround pricing is significantly higher.
So, when it comes to pricing, Bluehost is better than SiteGround because not only is it cheaper, but it also offers a free domain name with each account.
For more details, see our honest comparison of SiteGround vs. Bluehost vs. WP Engine.
How does SiteGround compare with other hosting providers?
Readers often ask us how SiteGround compares with GoDaddy, Hostinger, HostGator, GreenGeeks, DreamHost, A2 Hosting, and other web hosting services.
They all used to provide similar features and technology, but over the last year, SiteGround has really stepped up its innovation.
With all the managed WordPress hosting features, Google Cloud infrastructure, and custom performance optimization, SiteGround is now in a class of its own with its premium hosting.
Does SiteGround offer a free domain name?
No, SiteGround does not offer a free domain name. You can buy a domain name from another registrar and point it to your SiteGround account or buy one from SiteGround during signup at an additional cost.
Can I cancel my SiteGround account and get a refund?
SiteGround offers a 30-day money-back guarantee with all its shared plans. During this period, you can try out its services. You are eligible for a refund if you cancel your account during this period. However, domain name registrations are non-refundable.
Which SiteGround plan is best for me?
Each SiteGround plan has different server resources. However, if you are just starting out, then their Startup plan would be perfect for that. You can upgrade at any time if you need more resources. Choose your SiteGround plan to get started.
Tania Jeffs
Just the best hosting company I’ve used in over 20 years. So fast at getting back to you, great value hosting and tons of features. They really know their stuff. Perfect for Wordpress and also our PHP commerce site. Have recommended to a few clients too!
David Fozdar
As you can see by these reviews, SiteGround is one of the best hosts around.
I recently transferred my entire cPanel account to SiteGround from a web hosting company owned by EIG (Just Host), and I could not be happier. I just wish I would’ve done it about 2 years ago.
Folks, if you are serious about running a blog or eCommerce site (or sites), then it is IMPERATIVE that you find a good web host. Sooner or later you WILL run into problems and have to sort things out with your web host. Moreover, customer support is what separates the boys from the men in web hosting, not just the quality of the server technology. SiteGround’s support is unbelievable. In fact, I still cannot believe how much better they are than my old host.
Even if you have to pay more for SiteGround hosting than what you’re currently paying for your current hosting plan, it is worth every penny. If your current host uses cPanel, then SiteGround will copy your entire cPanel free of charge, which includes all your email accounts, ftp accounts, websites, etc. (everything in your cPanel).
To speed up the transition process, you can have SiteGround backup/copy your cPanel account and leave the backup in the public_html directory (a tar.gz file) of the file manager in your old hosting account (where you’re moving from). Then you can personally download the cPanel backup from your file manager and ftp it to your new hosting account (to the public_html directory) at SiteGround. SiteGround will set up everything from the backup in your new hosting account. You can do this within a period of like 4-6 hours. You can then follow the normal procedures to make sure your website works (or websites) (SiteGround will tell you how to do that). After that, you can then quickly change your nameserver info in the cPanel of your old hosting account (do not cancel your old hosting account until everything is set up). Within 24 hours, you will have your website(s) being hosted with SiteGround with literally NO downtime.
Also, when you copy over your cPanel, you will likely have your SSL certificates copied over if you have them. Thus, you will have no issues with transferring and testing your SSL sites before you change the nameserver info (just make sure to purchase a dedicated IP address from SiteGround). After everything transfers, you can get new SSL certificates from SiteGround if necessary.
Anyways, this is my take. I hope I helped some of you out.
Charles Sharp
I think SiteGround is one the best hosting services around. As long as they don’t get eaten by EIG, I expect them to remain so.
Larry
Absolutely AWESOME customer service and support!!
Allison
This is a company that excels customer support. I’ve contacted them a couple of times over chat and always gotten the issue resolved in less than 10 minutes.
Boris
I had an issue with a transfer from another host to SiteGround. I chatted with support, and they fixed the issue for me. It made my day much easier and saved me a lot of time and headaches! Thumbs up!
Don vogel
Very helpfull fixed the problem before I could fully explain it!
RDH
Excellent Chat Support.
Emily
SiteGrounds support team is amazing and they have helped me out on a number of occasions.
Jonathan Moungchoo
I have to say I’m never disappointed with the customer service here. Support staff helped resolve a problem which the actual cause was from Cloudflare, not Siteground hosting itself but they helped all the way without hesitation. Once again, I would highly recommend SG. Fast service and reliable hosting.
Momonga
Excellent costumer service keep it up guys
Ron D.
Since moving to SiteGround their support has surpassed even my expectations
As a result, I was able to resolve a significant issue with my staging sites and SSL certificates in minutes. For anyone looking for a service that supports true security and staging to protect your production site safely, SiteGround has it all.
Thomas
One of the best hosting options out there. Maybe a bit more pricy than others but hey, their support is outstanding and so is their hosting. Fast and reliable. I can highly recommend them. Keep up the great work!
Naveed
Excellent customer support. Highly recommended.
Andriyas Redel
You guys are simply the best. Fastest hosting, incredible support and limitless resources. Thank you!
Katy Roque
Fantastic support by very very friendly team. Highly recomend Siteground.
Kiyshia
OK, So I’m fairly new to both web owning and everything that comes with it. I started my journey with HOSTGATOR in January (I have no issue naming and shaming because these guys are a joke!). I took out a 2 year plan – BIG MISTAKE. Just after one month of launching my website, it was down 3 times. 5 months after being with them, I woke to find that my website was down, blacklisted and blocked what for?? – Violating terms and services. after spening 5 HOURS on the chat group with them, I learned that it was to do with me receiving too many pageviews!! Can you imagine! this to me was the last straw. I was treated like a CRIMINAL and was told there was nothing they could do to help me. Even if I upgraded to the higher plan I still needed a professional web technician to sort my website out as there was ‘nothing they could do’ I’ve been hearing great things about Siteground so I did not hesitate to check them out! ooohh and the Customer service I’ve received is amazing! just the friendly tone was a big welcome. I’m very very excited to be part of this amazing team and look forward to my site growing and growing!! Thank you Siteground!!
Lemeki Delainukunawa
I’ve been very very impressed by your service so far. Hats of to you folks.
James Tsai
Honesty! They have the best customer support! It takes about 5 to 10 minutes for someone to answer your tickets! I used to be with other big companies (godaddy and hostgator), and it sometimes takes 3 hours for them to answer your tickets! I’m so glad I found siteground and I hope that your customer service will never change!
Prado
Excellent customer service who was so patient and professional!! More power to all of you! (“,)
Isham Harris
I own a digital marketing agency and we recommend ALL of our clients do their hosting with SiteGround. The original reason, was that I read a shared hosting speed test which revealed SiteGround to be one of the fastest, which is very important to SEO. The study also showed InMotion to be one of the fastest, but after trying both, I just found that SiteGround was easier to use, very responsive, and very reasonably priced. The ultimate proof of my testimonial is that SiteGround is where we chose to host our own company website!
Thank you and keep up the outstanding work!
Emilson
Very nice. Competent and friendly support
Thank you very much, i hope my woo will be no faster then before
Mohamed Sheikh
Siteground they have good customer support
Jaya Deva
I’m fairly new to working behind the scenes with Cpanel and Word Press, and their administrative support has been wonderful compared to my previous server. Thank you so much!!!
Ahmed Hashish
The Best Customer Support and very reliable service
J ANNE BAKER
Patient. I have vision problems and got extra help. Service is fast and generally staff is very well informed.
Jane Akshar
I so love Siteground support. In minutes they set me up a temporary area to develop my site and installed Wordpress for me. Good humoured and efficient. I recommend them to all my clients
Gustavo Bianchini
Perfect!
Sam
Consistently top notch customer support. Siteground and the staff are the best!
Gary Freeland
I left my previous provider whose support had really deteriorated over the last two years. I did not need it often, but when I did they were not very helpful and most difficult to reach. When looking for a replacement customer service was my main concern. The reviews I read about SiteGround, a company I had never heard of, were all outstanding. I decided to give them a try and have been rewarded for my decision over and over. The are the most responsive companies I have ever worked with, and that represents quite a few. I purchased my first desktop in 1983, so I have been doing this for awhile. Customer service remains the critical difference between companies, and it’s amazing how many companies still don’t realize that. Perhaps they do, but think a cheaper price is their best marketing tool. Wrong! Thank you SiteGround. Please don’t stop being who you are and providing the best level of service imaginable.
Graeme
By far the best web host out there! The staff are always so helpful and fast on the live chat support. Amazing support and fair pricing.
Debbie Schmidt
I’ve had nothing but issues using Magento (my opinion is that most ecommerce solutions are pretty crappy, especially as compared to wordpress and other cms), but I’ve had nothing but great service in resolving those issues as each one rears its ugly head. SiteGround may not have all the answers when it comes to being a magento hosting service, but they do work really hard to resolve all issues as soon as possible. Their asap is heads and tails above most other hosting companies’ support — and I’ve used quite a few.
Ryan James
If customer support is important to you, which in the hosting world it inevitability will be, SiteGround is fantastic. Their service is good and reliable, but I’m always left feeling happy after talking to them. Can’t recommend them enough. 10/10.
For the record: My reasons for contacting support are never with a hosting issue. It’s always for a question I have or an upgrade I am thinking of making. Their tech is solid and I’m never left waiting for a reply. Chat/phone/ticket are all on point.
Kapcak
Support has provided an excellent service and patiently resolved the challenge at hand. Siteground should be extremely happy to have great support staff. Great work!
Loraine
Absolutely Excellent Service! I am totally new to the world of websites and it does not come easy when you are a little mature. The support staff are amazing, always helpful, polite and do not make you feel like you are an idiot. Thank you SiteGround. Truly an amazing experience signing up with you I was so apprehensive so did so research I could not find one negative review about your company, that said it all to me!
Hanumanbob
For years I’ve moved from hosting company to hosting company and eventually there have always been support problems. After almost 3 years with SiteGround, I can’t say enough good things about their support. Always courteous and friendly, the staff is outstanding. I know enough to be dangerous and they always manage to help me out of the messes I create.
Ciel
Support, a superhero in my books, helped with a ‘sticky’ email that just would not behave. He got to the bottom of the issue and corrected everything beautifully. Great service. Wonderful sense of humour. I really enjoy working with this company. Highly recommend Siteground. So much better than Network Solutions where we were.
Lynne Risk
Siteground has by far and away the best tech support from any hosting company I have worked with. Very responsive chat support and my questions always get answered immediately. I am migrating all of my websites to siteground in the next few weeks because the cost and stellar service (and website speed) make it impossible to beat.
Katherine
Absolutely outstanding support sorted out an issue with a database that I thought would have my site down for hours in no time flat. This is typical of the sterling support I’ve had from SiteGround whenever a problem occurs (which is rare) or I need assistance. I have probably my own and about 40 client sites there now and simply would not consider hosting anywhere else.
Joanna
Dude….Siteground is the only hosting service I would ever even consider. They are so much more than just a hosting service. Their servers are fast, the compatibility with the other features on my website was seamless. Their tech support is amazing and they go the extra mile to make sure everything is resolved and functioning at its best. I always come away from a tech support session feeling like Siteground has a vested interest in my website succeeding. Which means a lot when you’re just figuring out the ropes like I’ve been. As far as I’m concerned, these guys are the best in the business.
TCHOUABE MARIUS VIVIEN
It’s just the best support I know. The team is very responsive, efficient and attentive. Thanks again Siteground.
wyatt ng
[100] [100] [100] perfect !
Vijay
Great Service and Support. Customer service executives are much knowledgable.
Alex Almeida
Best support EVER!
BEST OF THE BESTS
Tanja
I’m really happy with this excellent service !
Jeremy
I had an SSL config. problem
Support staff fixed it in 5 minutes.
Cool Name, Cool Service.
Gavin Smith
I’ve been with Siteground for a couple of years now. Over that time the range of services and the ease of use has gone from good to exceptional. Their customer support is first rate and I would have no hesitation in recommending them to anyone.
I will certainly continue using them in the future.
Farhadur Chowdhury
Excellent Services received !
Thank you so much.
Joe Sadloski
By far the best hosting solution I have come across. With unbeatable 24/7 live chat, their team has never let me down. I tell all my fellow web devs to use them for Wordpress hosting. Great company, great services, great prices, and probably the best customer service of any company I’ve ever used. ever.
Jack
Had a 500 internal server error (not sure why) and contacted support and they quickly walked me through a site backup. (First time ever using cPanel.) Was back up and running in a jiffy. Thanks for saving my bacon siteGround!