Do you want to notify users only on replies to their WordPress comments?
By default, users won’t know that someone has replied to their comment unless they come back to the comment section and see the response. This makes it difficult to get in-depth discussions and debates on your website.
In this article, we’ll show you how to easily notify users every time someone replies to their WordPress comment.
Video Tutorial
If you don’t want to watch the video, then you can continue reading the text version below.
The best way to notify users about replies to their WordPress comments, is by using Subscribe to Comments Reloaded. This plugin allows users to sign up for email notifications every time someone responds to a comment.
It also gives you full control over managing your subscribers and disabling comment subscriptions for specific posts.
First thing you need to do is install and activate the Subscribe to Comments Reloaded plugin. For more details, see our step by step guide on how to install a WordPress plugin.
Upon activation, you can configure the plugin’s settings by going to STCR » Comment Form.
Here, find the ‘Advanced subscription’ section and click on the toggle so it shows ‘Yes.’
Then, open the ‘Subscription type’ dropdown and choose ‘Replies to this comment.’
By default, the plugin shows a few different messages to your users, which you can see in the ‘Messages for your visitors’ section.
You can change any of these messages by typing into the small text editors. However, we recommend keeping all of the links, as they give visitors access to pages where they can manage their subscriptions.
Once you’ve done that, scroll to the bottom of the page and click on ‘Save Changes’ to store your settings.
Now, if you visit your WordPress website you’ll see a subscription option beneath the comment section. By default, this is set to ‘Don’t subscribe’ but visitors can change this to ‘Replies to my comments’ to get a notification every time someone responds.
Visitors can also subscribe without leaving a comment, so they can follow interesting discussions or debates on your WordPress blog.
To do this, they simply need to click on the ‘Subscribe’ link.
This takes them to the ‘Manage Subscription’ page where they can type in the email address where they want to get their notifications.
The Subscribe to Comments Reloaded plugin offers more settings that you can use to customize your comment subscriptions. This includes a few security options to help combat comment spam and enable reCAPTCHA.
For more details, please see our step by step guide on how to allow users to subscribe to comments in WordPress.
After setting up these emails, you’ll want to make sure they land in the user’s inbox and not in the spam folder. With that in mind, we also recommend using a SMTP service provider to improve your email deliverability rates.
We hope this article helped you learn how to notify users only on replies to their comments in WordPress. You may also want to see our guide on how to track user engagement in WordPress with Google Analytics and the best email marketing services for small businesses.
If you liked this article, then please subscribe to our YouTube Channel for WordPress video tutorials. You can also find us on Twitter and Facebook.
Sandro says
I followed the installation procedure and did what was said. I sent a reply to a comment to a girl but despite having done everything correctly, no notification was received by email to the girl (I know for sure having contacted her personally). How can I solve? Thanks in advance.
WPBeginner Support says
The most likely reason would be how WordPress sends emails by default. If you have not set it up already, you would want to set up SMTP on your WordPress site to send emails more reliably. You can see our guide on SMTP in our guide below:
https://www.wpbeginner.com/plugins/how-to-set-up-wp-mail-smtp-with-any-host-ultimate-guide/
Admin
Ava Jaine says
Thank you, this was very helpful.
WPBeginner Support says
Glad our guide was helpful
Admin
Jiawei says
I have installed the Subscribe To Comments Reloaded plugin, then it keeps sending email to my subscriber and to an a@a.com email address, even if I delete the email and delete all the record in my database. Could you give me some advice to fix this problem? Thank you.
WPBeginner Support says
Have you checked the plugin’s notification section to ensure that is not where you’ve set that email?
Admin
Soufiane El bahri says
Idk why they don’t receive emails? I just tried to comment and reply to myself as another user, but apparently there’s nothing on my email that says there’s a new reply? Plus, is there any way to modify the text “Replies to my comment”?
Please reply asap, I really need help with this.
WPBeginner Support says
Hi Soufiane,
This could be an email issue. Please see our guide on how to fix WordPress not sending email issue.
Admin
EFETACK says
Well, I just see, it is not updated for two years !!
So, this blogpost here needs an update or closed? No help with this plugin.
@WP Beginner: Is this a plugin you are using for your website here to follow up comments?
Cheers,
EFE
WPBeginner Support says
Currently, the plugin has not been updated for 10 months based on the plugin page and we are currently using the plugin for our site.
Admin
Christopher says
How do I remove this “Save my name, email, and website in this browser for the next time I comment.” from the comment section after installing StCr
Michelle Parsons says
I installed the Send Email only on Reply to My Comment plugin. Immediately my featured image functionality broke in WordPress. By “broke,” I mean, when I select an image in the Featured Image pane of my edit post view, the image doesn’t display, just the caption. Also, when I publish the post, the image doesn’t display, just the caption. Here’s an example:
Here’s an example of a post where I’d already published the post with a featured image. In this case, the Featured Image pane in my edit post view also doesn’t show the image, just the caption. But the published post still successfully shows the featured image:
I’ve uninstalled the plugin but the issue isn’t resolved. Help!!! I’m on WordPress 4.8.2 running the Twenty Seventeen theme.
Michelle Parsons says
OK, it’s not just featured images for unpublished posts now. It’s all images. When I click Preview in unpublished posts, only the image captions display, not the images.
WPBeginner Support says
Hi Michelle,
It seems like you resolved the issue successfully.
Admin
Shawn says
What I think would work great is a popup or some type of indicator and link in menu (not WPs) that someone has replied to their comment as soon as they login. Otherwise they login and have no idea someone has replied or they don’t on my sites because WP stuff is hidden.
martin says
hello dear developer
the new theme – that comes shipped with the wp 4.7 is called 2017
seen here
background here:
question: can you provide some tutorials & manuals for this upcoming theme?
that would be fantastic.
love to hear from you
greetings martin
Filipe says
doesn’t work
WPBeginner Support says
If you are having trouble receiving emails then please see our guide on how to fix WordPress not sending email issue.
Admin
Leila Boukarim says
Hi, I just recently found out that all those people who left comments on my blog over the years probably never found out I replied! I’m furious…
Anyway, I got myself this plugin and tried everything to make it work. It’s just not working.
What could be the problem? Is there another plugin that will do the same?
Thanks in advance for your help!
WPBeginner Support says
May be WordPress is unable to send email messages. If this is the case then checkout our guide on how to fix WordPress not sending email issue.
Admin
Leila Boukarim says
Thanks for getting back to me. I’ll check it out!
parastooparvaz says
thank you for this article. That’s very helpful for my degree.
Divya Parishe says
Hi ,
We use citrix application and the employees queries are to be replied immediately when an email comes to the Employee Information center in cirtix. there is a lot of delay in replying to those emails as we work on some other chanels as well. Is there a way that we can get these email notifications to outlook ? Please help with the answer.
Irina David says
Hello!
Here’s the problem with my WP comments.
A reader posts a comment/question on blog post. I reply to their question.
A reader does not receive a reply to their email or inbox.
So I just realized one of my posts got 100 comments/questions and I was replying to all but apparently nobody received a reply….!! I just thought the purpose of “reply to comment” button is that the user will receive a reply, no?
Do you know how to fix this? I’m assuming that I will receive a reply to my comment here. The notification will go to my email I input above, correct? So what must I do in order for my blog readers to receive my replies. Thank you in advance.
WPBeginner Support says
Well the reply button lets you reply to the comment but a user will not receive it via email or get any notification. In the article above, we have shown how you can notify users only on replies to their WordPress comments. You can also allow users to subscribe to comments. This way, they can subscribe to comments and receive notifications when there is a new comment.
Admin
Thais says
That helped me heaps, guys. Cheers
Fernando says
Thanks, Very useful information
WPBeginner Staff says
See our guide on how to fix WordPress not sending email issue.
Tim Bartrum says
The plugin isn’t sending emails! Anyone know how to fix this?
rizal says
Hello, can the checklist be automatically checked?
Junior says
Hi,
I had installed another plugin called “Comment Reply Notification” ( http://wordpress.org/plugins/comment-reply-notification/ ) and today I’ve found out and installed your one that is much, much better ( http://wordpress.org/plugins/subscribe-to-comments-reloaded/ ). I’d like to know how can I add the already existing commenters to StCR?
Mary says
I was wondering if it is wise to istall a plugin that is a year and a half outdated. What do you think? I know Wordprees doesnt issue a warning untill 2 years.
Is “Send Email only on Reply to My Comment” the only free plugin that has this simple bow to click?
Best wishes , Mary
Editorial Staff says
As long as the plugin works, then there is no need to update it. Often plugin developers don’t update it because it doesn’t need an update.
Admin
Mary says
Thank you for your great articles.
Send Email only on Reply to My Comment- hasn’t been updated for 493 days. this is June 21.
It may be abandoned.
Is there another plugin that will notify a commenter on a reply? I like the easy check box.
I think this is really important, but I am not finding any that are simple and updated.
Also, do you think a captcha is a good idea for comments?
Best wishes and Thanks alot, Mary
mark says
nice, I was just looking for this.
What is the plugin you use for the “Subscribe to WPBeginner Updates” checkbox just below?
Editorial Staff says
It’s called Newsletter Signup. You can find it here:
https://www.wpbeginner.com/blueprint/comments/
Admin
Gautam Doddamani says
a very good plugin…i was about to ask the same thing to u guys…but is there any way i can import the subscribers list from subscribe to comments reloaded plugin…i really dont want to make the move and lose all the existing subscribers…
Jeremy Myers says
Just the info I was looking for. I emailed a blog owner about it just last week, and they told me it was “Subscribe to Comment reloaded” but I have used that plugin, and I knew they were using something else… also, the emails I received looked different.
I bet this is what they were using instead (or something like it) and they were just confused…. Thanks!
Yaw Ansong says
Hey Jeremy,
Glad to see you here, this is Yaw Ansong. Just saying hi, Just installed this plugin on my site. See you later.
Pamela says
Does this work with Disqus or Jetpack?
I’m using Jetpack at the moment for the comment section but I’m planning to use Disqus instead. Does it work with any of them?
Also, I have a problem with the comments in my blog that it’s not related to this post… is there a place where I could ask you guys about it?
Editorial Staff says
Not sure if it works with third party commenting system. Our guest would be no it doesn’t work. Use the contact form to send in questions.
Admin