I’ve used SiteGround for more than a decade now, and it continues to impress me with its performance, reliability, and support. I’ve tested just about every major web host out there, but SiteGround still holds a top spot on my list.
We actually host WPBeginner and several of our partner sites on SiteGround’s cloud platform. This gives us a clear, behind-the-scenes look at how their servers perform under real traffic conditions.
If you’re looking for premium hosting that delivers fast speeds, strong security, and helpful customer service, then SiteGround is a solid option. Still, there are some trade-offs, especially when it comes to pricing and storage limits.
In this updated review, I’ll share my personal experience with SiteGround, including performance test results, support interactions, and screenshots of the tools you’ll be using. By the end, you’ll know whether SiteGround is a good fit for your website.
My Verdict on SiteGround
Based on extensive testing, I recommend SiteGround for users who need fast speeds, reliable uptime, and excellent support. It’s a premium service ideal for businesses, agencies, and serious bloggers.
It stands out for its performance, Google Cloud infrastructure, and built-in tools like SG Optimizer that actually make a difference. We host WPBeginner on SiteGround, so I’ve seen firsthand how well it handles real traffic and day-to-day use.
| ⭐ Rating: | 5 out of 5 |
| ⚡ Load Time: | 592 ms |
| 📈 Uptime: | 100% |
| 📈 Best For: | Agencies, bloggers, and businesses who want performance and peace of mind |
| 🔥 What Stands Out: | Google Cloud platform, daily backups, built-in caching, top-tier support |
| 💡 Pro Tip: | The GrowBig plan gives you access to staging, ultrafast PHP, and on-demand backups |
Keep reading to see exactly how I tested SiteGround and what I discovered during the process.
My Hosting Evaluation Criteria
Based on user feedback on WPBeginner and our own experiences, we have learned what matters the most when choosing a hosting provider.
When evaluating a hosting provider, I focus on the following areas.
- Ease of Use: I tested their custom Site Tools dashboard and setup flow to see how beginner-friendly it is.
- Speed and Reliability: I ran GTmetrix speed tests and monitored uptime and response times across multiple locations.
- Stress Testing: Using K6, I simulated 50 concurrent users to see how SiteGround performs under load.
- Support Experience: I chatted with SiteGround support and used their AI assistant to resolve common hosting questions.
- Pricing and Plan Value: I reviewed features across all shared plans to see what you’re actually getting for your money.
How Did I Test SiteGround?
To give you an honest SiteGround review, I used the same process we follow for every hosting provider on WPBeginner.
Here’s exactly what I did:
Live WordPress Site Setup: I signed up for the GrowBig plan and installed WordPress using SiteGround’s 1-click setup. I added demo content, plugins, and media to simulate a real website.
Speed Testing with GTmetrix: I used GTmetrix to run multiple page speed tests from different locations to measure load time and Core Web Vitals.
Stress Testing with K6: I simulated 50 virtual users accessing the site at once to test how well SiteGround’s servers handle sudden traffic spikes.
Response Time Monitoring: I used PageSpeedPlus to test server response times from key regions, including the US, Europe, and Asia.
Uptime Monitoring: I enabled real-time uptime tracking to check for any downtime or slowdowns during the test period.
Support Interactions: I contacted support through live chat and tested their ChatGPT-powered assistant for helpfulness and accuracy.
This process gives a full picture of what you can expect from SiteGround as a real customer.
Why You Can Trust WPBeginner 🧡
Why You Can Trust WPBeginner
I’ve been reviewing WordPress hosts for over a decade and rely on real test data, not just specs or affiliate commissions.
We also use SiteGround to host WPBeginner and several of our partner websites, which means we have deep, first-hand experience with how it performs at scale.
You can read more about our testing standards and editorial process here.
Bottom line: SiteGround combines speed, uptime, and reliable support in one package. If you’re looking for premium hosting with a simple setup, it’s worth the price.
Let’s take a look at the full test results and how SiteGround compares to other hosts. Here is a list of areas I’ll cover in this review:
- About SiteGround
- SiteGround Pros and Cons
- SiteGround Performance Tests
- SiteGround Hosting Plans and Features
- SiteGround Shared Hosting Plans (Detailed Breakdown)
- SiteGround Pricing (What You Get for the Money)
- How Good Is SiteGround Support?
- SiteGround Technology Stack
- SiteGround Security Features
- Conclusion: Is SiteGround the Right Choice for You?
- SiteGround Coupon
- Frequently Asked Questions About SiteGround Hosting
- Where are SiteGround servers located?
- Why choose SiteGround for WordPress hosting?
- Does SiteGround support WooCommerce?
- Does SiteGround offer a website builder?
- Does SiteGround offer cPanel hosting?
- Is SiteGround better than Bluehost?
- How does SiteGround compare with other hosting providers?
- Does SiteGround offer a free domain name?
- Can I cancel my SiteGround account and get a refund?
- Which SiteGround plan is best for me?
About SiteGround
SiteGround is a popular web hosting company founded in 2004 that provides a range of hosting services built on Google Cloud infrastructure. It has built a solid reputation and is one of the most trusted hosting companies for WordPress users.
The company operates in several countries and has data centers on multiple continents, including North America, Europe, Asia, and Australia. This makes it easy to host your site close to your audience.
Today, SiteGround hosts more than 3 million domains and has a team of over 500 people. It’s a well-established company with deep experience in hosting and support.
SiteGround Pros and Cons
SiteGround is a high-performing host that we’ve used on several of our own sites, including WPBeginner. But like any provider, it comes with trade-offs you should know about before you sign up.
Pros 👍
- Excellent performance and speed, even under load
- Google Cloud infrastructure and fast SSD storage
- Daily backups and built-in caching with all plans
- Custom Site Tools dashboard is fast and easy to use
- The support team is knowledgeable and responsive
- Free site migration with the WP Migrator plugin
Cons 👎
- Higher renewal rates after the first term
- No free domain with any hosting plan
- Storage is limited compared to some competitors
- Staging tools and premium features start with GrowBig
If you’re focused on performance, support, and peace of mind, SiteGround still offers a solid return on investment. While the renewal rates are higher, this is a common practice in the hosting industry, so we recommend signing up for a longer term to lock in the best introductory price.
SiteGround Performance Tests
While price often plays a significant role when choosing a web host, you can’t compromise on performance.
This is why I decided to run my tests to thoroughly review SiteGround’s performance. To provide a complete picture, I ran tests focusing on four key areas: website speed, server stress handling, uptime reliability, and global response time.
SiteGround Speed Test Results
I ran SiteGround’s performance tests using GTmetrix on a live WordPress demo site. The results were impressive right out of the box.
The fully loaded time was just 592 milliseconds. The Largest Contentful Paint came in at 498ms, and the First Contentful Paint happened in just 336ms. That’s blazing fast, even before enabling extra optimization tools.
These results put SiteGround in the top tier of shared hosting providers when it comes to raw speed. It’s quick enough for serious websites and small businesses alike.
SiteGround Stress Test Results
I used the K6 tool to simulate up to 50 visitors accessing the site at once to see how SiteGround’s servers would hold up under pressure.
During the stress test, SiteGround handled the traffic smoothly. Response times remained stable even as the number of virtual users increased. There were no timeouts or spikes, which means the hosting infrastructure is well-optimized for bursts of traffic.
This test confirms that SiteGround is a strong choice if your website needs to handle traffic surges, such as product launches or viral blog posts.
SiteGround Uptime Test Results
Uptime is where SiteGround really shines. I enabled continuous monitoring during the review period, and SiteGround delivered 100% uptime.
Most hosting companies promise 99.9% uptime, which allows for nearly 9 hours of downtime per year. SiteGround’s performance went above that, with zero outages recorded during testing.
If you run a site that can’t afford to go offline, like a business site or online store, SiteGround is a dependable choice.
SiteGround Response Time Test Results
I used PageSpeedPlus to test server response times from six different regions to measure global performance. SiteGround showed consistently strong performance across the board.
In Oregon, the site fully loaded in just 1 second with a render time of 46ms. Even distant regions like Tokyo and Canada Central stayed within acceptable performance limits, though naturally a bit slower due to distance from the origin server.
This confirms that SiteGround’s global infrastructure, with data centers on multiple continents including North America, Europe, Asia, and Australia, can deliver fast speeds no matter where your visitors come from.
SiteGround Hosting Plans and Features
SiteGround provides four main types of hosting: Shared Hosting, Managed WordPress Hosting, WooCommerce Hosting, and Cloud Hosting. Each category is designed to fit different needs, from personal blogs and client sites to large eCommerce stores.
All plans include free SSL, email hosting, daily backups, a custom control panel, staging tools, and a built-in caching system. Even the entry-level plan offers more than most basic shared hosts.
Here’s a quick overview of what SiteGround offers:
- Shared Hosting: Ideal for beginners, bloggers, or anyone launching a small site. Includes everything needed to run a WordPress website.
- Managed WordPress Hosting: Built on the same shared infrastructure but optimized specifically for WordPress performance and security.
- WooCommerce Hosting: Aimed at online stores, with extra tools and caching settings tailored for WooCommerce.
- Cloud Hosting: For growing businesses and high-traffic sites. More scalable and customizable than shared plans, with dedicated resources and flexible upgrades.
At WPBeginner, we use SiteGround’s enterprise infrastructure to host several of our partner sites. It gives us the speed and reliability we need at scale, with a technical team that’s been rock-solid whenever we needed help. Read our case study explaining why we switched to SiteGround.
SiteGround Shared Hosting Plans (Detailed Breakdown)
If you’re starting a new site or blog, SiteGround’s shared hosting is where I’d begin. All three tiers offer solid value, but the differences matter depending on how many sites you run and whether you need staging or priority support.
- Startup Plan: Best for beginners or single-site users. You get 10 GB SSD storage, free SSL, CDN, email, backups, and all essential features. It supports around 10,000 monthly visits.
- GrowBig Plan: This is the plan I recommend most. It supports unlimited sites, includes 20 GB storage, and unlocks key features like staging, on-demand backups, and SiteGround’s Ultrafast PHP. Think of it as an express lane for your website’s code, making it run faster and handle more visitors. It’s a good fit for sites up to 100,000 visits per month.
- GoGeek Plan: Designed for developers or businesses managing multiple client sites. Includes 40 GB storage, white-label tools, Git integration, more server resources, and priority support. It can handle up to 400,000 monthly visits.
No matter which plan you choose, SiteGround makes it easy to scale up later. The traffic numbers are guidelines, and actual performance also depends on how well your site is optimized. You’re never locked in, and everything’s built with WordPress in mind.
SiteGround Pricing (What You Get for the Money)
SiteGround is often seen as a premium host, and for good reason. It’s not the cheapest option, but it packs in more tools, support, and speed features than most shared hosts. I’ve personally paid for GrowBig and GoGeek plans in different client projects, and they’ve always delivered consistent value.
They frequently run introductory deals, so you can start as low as $2.99/month. But keep in mind: renewal prices jump significantly after the first term. If you want the best value, go for a longer term upfront.
| Plan | Startup | GrowBig | GoGeek |
|---|---|---|---|
| Intro Price | $2.99/mo | $4.99/mo | $7.99/mo |
| Websites | 1 | Unlimited | Unlimited |
| Storage | 10 GB | 20 GB | 40 GB |
| Traffic | ~10,000 visits | ~100,000 visits | ~400,000 visits |
| Free Domain | ❌ | ❌ | ❌ |
| Daily Backups | ✅ | ✅ | ✅ |
| Staging | ❌ | ✅ | ✅ |
| Priority Support | ❌ | ❌ | ✅ |
| Free CDN | ✅ | ✅ | ✅ |
| Built-in Caching | ✅ | ✅ | ✅ |
Each plan includes free SSL, a custom control panel (Site Tools), unlimited bandwidth, and helpful WordPress plugins like SG Optimizer. You also get access to their new email marketing tool, which is surprisingly decent for basic campaigns.
How Good Is SiteGround Support?
SiteGround has always had a reputation for responsive and helpful support. I’ve personally reached out to them multiple times while managing client sites and my own test environments. In nearly every case, I was connected to someone knowledgeable within minutes.
They offer 24/7 live chat, ticket support, and phone support. You’ll also find a robust knowledge base and an AI-powered support assistant inside your Site Tools dashboard. The chatbot is trained on real customer questions and can resolve many issues without human involvement.
One of my favorite things is how deeply integrated the support options are. If you’re inside the Site Tools dashboard, you can launch help without ever opening a new tab. It makes troubleshooting a lot faster.
They also publish hundreds of well-organized tutorials and video walkthroughs, which is ideal if you like solving things on your own. We’ve used their documentation often when training writers and new team members working on WordPress setups.
Overall, SiteGround support is reliable and fast. But if you’re used to support via email, note that email-based help is not offered; you’ll need to go through chat or ticketing. Still, for most users, that’s not a dealbreaker.
SiteGround Technology Stack
SiteGround isn’t just another hosting company riding on marketing. They’ve built a high-performance platform that blends Google Cloud infrastructure with a set of in-house technologies designed for serious speed and reliability.
We’ve hosted WPBeginner and several partner sites on SiteGround and consistently benefited from their fast stack, caching layers, and resource efficiency. Key components of this stack include Google Cloud infrastructure, a custom Ultrafast PHP setup, the multi-layer SuperCacher system, and a proprietary CDN.
Here’s a breakdown of what powers it all behind the scenes.
- Google Cloud Infrastructure: SiteGround runs on the Google Cloud network with distributed SSD storage. This ensures fast connections, excellent redundancy, and top-tier availability.
- Ultrafast PHP: Their custom ultrafast PHP implementation reduces the time to first byte and improves memory efficiency. It’s one of the reasons our test sites loaded 30% faster compared to standard PHP setups.
- Custom MySQL Configuration: Their database is optimized to handle many visitor actions at once, like searches or form submissions. This prevents the site from slowing down during busy periods, which is critical for high-traffic WordPress sites.
- SuperCacher: SiteGround’s three-layer caching system includes static cache, dynamic cache, and Memcached. Dynamic caching is turned on by default, and it made a noticeable difference during our stress testing.
- Blazing Fast CDN: Their in-house CDN is easy to set up, and it caches content on multiple edge servers to serve users from the nearest location. That helps reduce load times globally.
- Brotli Compression: Brotli, developed by Google, produces smaller file sizes than gzip. It’s already deployed across all SiteGround servers and helped reduce page weight in our GTmetrix tests.
- Quick Tech Adoption: SiteGround regularly rolls out support for the latest stable versions of PHP and HTTP protocols and was among the first to deploy TLS 1.3 and OCSP stapling.
- SG Optimizer Plugin: For WordPress users, SiteGround provides a powerful performance plugin that gives you fine-grained control over caching, image optimization, lazy loading, and more.
When you combine all of these, it’s clear SiteGround isn’t relying on just one feature to stay competitive. They’ve built a lean, scalable tech stack that works well whether you’re hosting a basic blog or a busy WooCommerce site.
SiteGround Security Features
SiteGround implements a comprehensive security system that includes real-time server monitoring, a custom Web Application Firewall (WAF), an AI-driven anti-bot system, and daily backups. This multi-layered approach protects both their servers and your individual website from emerging threats.
- Real-time server monitoring: Their systems scan for problems every 0.5 seconds, which helps them catch issues before they escalate.
- In-house firewall rules: Their team adds hundreds of new rules each year to defend against the latest WordPress-specific vulnerabilities.
- AI anti-bot protection: Their AI blocks millions of brute-force attempts, spam bots, and other threats before they reach your site.
- SiteGround Security plugin: This free WordPress plugin adds login protection, malware scanning, and advanced security settings for non-tech users.
- Native CDN with DDoS protection: When you enable their CDN, your content is distributed globally, masking your server’s origin IP and filtering out suspicious traffic.
- Daily off-site backups: Your website is backed up every 24 hours, and those backups are stored across multiple data centers for extra safety.
- Monthly security reports: SiteGround sends a detailed breakdown of your site’s security score with actionable recommendations for improving weak areas.
There is one downside worth mentioning. SiteGround charges for domain privacy. It’s $12 for the first year and $24/year after that.
Overall, SiteGround offers one of the most complete security packages in the shared hosting space without requiring you to configure everything manually.
Conclusion: Is SiteGround the Right Choice for You?
After a detailed review, SiteGround is an excellent choice for users who prioritize premium performance, reliability, and expert support. Its plans include powerful features like daily backups, SSD storage, and SiteGround’s free CDN.
However, it may not be the best fit for everyone. For beginners on a strict budget who require a free domain, other hosts might be a better starting point. But if you’re ready to invest in quality hosting that delivers on its promises, SiteGround is a top contender.
Ready to get started with SiteGround? Click here to choose your hosting plan today.
SiteGround Coupon
WPBeginner users get an exclusive 83% discount and free SSL with our SiteGround coupon code.
All you have to do is click on this link to make a purchase. The discount will be applied automatically.
Frequently Asked Questions About SiteGround Hosting
In this detailed SiteGround review, we looked at all aspects of their hosting services. The following are some of the most frequently asked questions about SiteGround by our users.
Where are SiteGround servers located?
SiteGround has data centers on multiple continents, including North America, Europe, Asia, and Australia. You can choose a server location close to your audience when signing up.
Why choose SiteGround for WordPress hosting?
SiteGround offers a highly optimized WordPress hosting platform. Each plan includes its own in-house security features and WordPress tweaks that boost your WordPress site speed and performance.
You can easily set up a WordPress website with their 1-click WordPress installation. You can also move existing WordPress websites using the SiteGround Migrator plugin.
Does SiteGround support WooCommerce?
SiteGround specializes in WordPress and WooCommerce hosting. If you are building a WooCommerce store, then you can rely on SiteGround’s optimizations for consistent performance and reliability.
They are one of the top WooCommerce hosting providers and make it super easy to start an online store without any special technical skills.
Does SiteGround offer a website builder?
No, SiteGround does not offer its own site builder. That’s because they want users to have the option to pick the best website builder for their needs.
This is why they allow you to easily install WordPress, Joomla, Drupal, Magento, Weebly, and many other site builder platforms.
On the SiteGround platform, you can also create unlimited web pages without any restrictions.
Does SiteGround offer cPanel hosting?
No, SiteGround no longer offers cPanel hosting. Once cPanel raised its licensing fees, SiteGround decided to remove cPanel hosting and instead built a far superior web hosting control panel for both beginners and advanced users. This allows them to offer managed WordPress hosting-like features without the high costs.
Is SiteGround better than Bluehost?
SiteGround and Bluehost used to offer the same features, but with recent innovations, SiteGround has significantly improved its hosting technology.
SiteGround is better than Bluehost in terms of overall performance, technology infrastructure, and support quality. However, with all this innovation, SiteGround pricing is significantly higher.
So, when it comes to pricing, Bluehost is better than SiteGround because not only is it cheaper, but it also offers a free domain name with each account.
For more details, see our honest comparison of SiteGround vs. Bluehost vs. WP Engine.
How does SiteGround compare with other hosting providers?
Readers often ask us how SiteGround compares with GoDaddy, Hostinger, HostGator, GreenGeeks, DreamHost, A2 Hosting, and other web hosting services.
They all used to provide similar features and technology, but over the last year, SiteGround has really stepped up its innovation.
With all the managed WordPress hosting features, Google Cloud infrastructure, and custom performance optimization, SiteGround is now in a class of its own with its premium hosting.
Does SiteGround offer a free domain name?
No, SiteGround does not offer a free domain name. You can buy a domain name from another registrar and point it to your SiteGround account or buy one from SiteGround during signup at an additional cost.
Can I cancel my SiteGround account and get a refund?
SiteGround offers a 30-day money-back guarantee with all its shared plans. During this period, you can try out its services. You are eligible for a refund if you cancel your account during this period. However, domain name registrations are non-refundable.
Which SiteGround plan is best for me?
Each SiteGround plan has different server resources. However, if you are just starting out, then their Startup plan would be perfect for that. You can upgrade at any time if you need more resources. Choose your SiteGround plan to get started.
Val
Support is almost always instant
and
They really know their stuff
C Forrest
I’ve been with Siteground since 2010 and the service gets better and better. Any issue – or advice needed – is usually solved very quickly by live chat. There seems to be plenty of horsepower in the servers they use. Websites are served nice and quickly and the back end CPanel, etc, is very straightforward to use. Siteground is very security oriented and quickly identify and deal with any issues on individual sites.
Gregg Thatcher
We have been hosting for years elsewhere and recently moved over to siteground. It is so much faster and the instant customer service is so nice. It is the best hosting we have had and about 25% of the price of our old host…
Thanks
GT
Mark
For someone like me who’s not that tech savvy, Siteground is just brilliant and the main reason is the support. I have never had to wait as long as a minute for someone to get back to me and they are always patient and attentive and get the problem fixed. Brilliant.
Dan Ireland
The SiteGround set up is a breath of Fresh Air. Just so much easier to work with. Only been 5* experience!
Jason H.
I have used MANY web hosting companies. Site ground has, by far, the best support. Support chats are immediate and they are extremely knowledgeable. Great job!
Bob R.
I discovered Siteground when I needed to transfer a website from another person to myself. They already had the website hosted with them so I decided to open my own account and transfer to me. It was so seamless. The online chat people were great. Thanks Teodore! I will be moving my other sites here as well.
Todd Temaat
Switched to SiteGround about 6 months ago and have loved every minute of it. It took me a little bit to get used to their way of accessing cPanel and the other website tools because they were different from my last host, but I’ve been very satisfied.
My site is more responsive than at my last host plus it hasn’t had any downtime at all, which was becoming an issue with the last company. And anytime I’ve needed help either understanding what is going on with my site or getting something accomplished, they’re right there on chat and are SO WILLING TO HELP!
For the cost, I don’t think you can find a better hosting company!
James
I have been with Siteground for almost an year now and their support is UNBELIEVABLE GREAT!!!!! I am no programmer and encountered so many issues with my Magento website (because I did not know much about it). I would be shy to show all the tickets I have created! However every time I had a problem, the tech support guys are so helpful and most of time solves everything for me. I have been with many other companies and I can tell you that they do not care at all. Some other company tickets gets answered after 24 hours! When you try to call them, the estimated wait time is like…45minutes. Try to call tech support at siteground, you will see that they answer immediately! I will never change to another hosting again!! I usually hate writing reviews. But I am so happy with their last help that I felt I owed them one!
Sophie Areli
I have been extremely satisfied with SiteGround from day one. Each time I’ve contacted customer service for help with something they have responded to me in seconds. I have not experienced such a quick response like that with any other company. Not only do they respond quickly, but they also know how to help. I’m so glad that I took the time to research and find this company for my Wordpress site.
Alfredo Hannenberg
In our SEO, blog and podcast meetup groups, whenever anyone brings up website hosting, I’m quick to point out what a relief it is to have SiteGround supporting our site 24/7. The support service is outstanding. This evening, they helped me out. So many other members of their team have helped out over the last couple years. Rest easy. SiteGround is always available; their chat sessions are outstanding.
Victor Martinez
Excellent service and quickly response.
Thanks for all guys !
Richard Grube
Outstanding service. Problem was corrected and I learned a new process at the same time. Siteground has hosted a website for me for about 7 years, and I have always had excellent service and assistance from their tech team.
Andrea
I have been using SiteGround for one year. I’m a scientist but for sure not an expert with web and I have found a great support service with SiteGrund. All the issues have been quickly solved (in minutes) with the chat or in few cases with the tickets (10/20 minutes). Really happy!
Rizwan Zafar
Very cooperative support team. Economical and useful packages for managed WordPress hosting.
John Brian Shannon
A bot was hitting on my account, causing 100000 executions per day.
My site is just a small site on the web, and I knew something was wrong when I kept getting messages from SiteGround that i was surpassing my daily allowed executions.
Support solved the problem by blocking the offending bots for me, and did it in less than 10 minutes, and was very professional.
SiteGround stands out for all the right reasons, every time I have an interaction with them.
Cheers all, JBS
Angelo
Siteground are the best hosting website
Petra Pace
Very impressed with the customer service on this site. I cannot commend them more. Well done and keep it up!
Yugandhar Tikhe
Great Support! I recommend them to everyone.
mohammad aquil
this is the second time am willing to write a review on siteground
by today its 1 years hosting with siteground and am 200% satisfied with thier services and the support team who work 24*7
i have been upgraded to a higher plan with almost 50% off on a special request . this could be the best thing happening on hosting services
thanks again to siteground
the best in the world
for all the startups and serious businesses i recommend siteground with no hesitation
thank you
Markus Habermann
Absolutely professional and quick support – never ever seen before!
Very good price/value!
John Benson
I have never got a wonderful support anywhere else than on this site. They have really helped me and I couldn’t just leave without a review. I recommend anyone to using siteground services. I am very happy for that. Keep up guys.
Tommy
So quick on the support end! Great stuff!
Athos
Very happy with SiteGround, excellent support that is the cornerstone of every service oriented company.
Barbara T.
I had a problem with the form during the hosting service purchasing process, I couldn’t understand what was wrong with the VAT number field, so I asked for help using the chat window, a girl quickly replied, I told her what the problem was, she gave me some info and then she helped me find a solution. This is a very good customer service. I’m very satisfied.
Bridget Kelly
Recently, I meant to pay a bill and not realised that I didn’t have my login details and couldn’t remember what email address I used! I contacted Siteground and thankfully I had left my correct contact details. They were able to find my account, confirm my identity and I was able to pay my bill. Support is so much appreciated with Siteground 24/7. 100% Uptime.
Steven Maltezos
As a new novice user ” SiteGround ” customer service was excellent ! Fantastic packages for beginners. There seems never a problem to big or small that they are not willing to help with no matter the time of day. What impressed me the most of all was the really short wait for someone to help me.
Fantastic Service !
Thanks everyone at SiteGround !
Sophia
Siteground are ABSOLUTELY AMAZING!!! Great customer service and great packages for beginners and advance users. There is never a problem to big or small that they are not willing to help with no matter the time of day! I never have to wait too long either for someone to help me.
I find that the customer service agents are helpful and patient.
Keep up the great work guys!!!!!!
Erick O.
An amazing service…..I had a lot of questions but all were answered nicely. Also learned that you can make payment via paypal. Good services.
Mike
I’ve just joined the club and I already had a guestion about something i could’ve looked up myself. Instead I contacted the customer support and they are great! Felt very personal and its super fast.
Douglas Brown
I’ve been hosting web sites since 2004 and I’ve used about everyone… Nobody comes close to SiteGround for the amazing support they offer. No matter how dumb or hard my question may be they offer perfect service and super fast! I truly feel blessed to be working with SiteGround!
Muhammed Irwiyana
Their services are really excellent. Always solve the problem quickly.
Patrick Roden
I came from over a year at Godaddy, and this experience of Joomla support and customer support blows them out of the water. If you are thinking of switching from Go-daddy to Siteground,,, Do It!!!
Mohamed Algammoudi
We have using SG for 8 years, the hosting service is stable and their chat support is amazing, every issue we was facing resolved in less than 15 minutes.
really we got money value with SiteGround.
Micheal
Fantastic services from Siteground. I recommend everyone this webhoster. Especially the support team. No waiting-times and very nice people who really want to help!
Jeff Saul
I am setting up my website and had trouble finding how to add my public ssh key to link up IDE to my new site. The first advisor sent me two tutorial links on how to get started and upload my public ssh key. However, I could not find an ssh manager in the cPanel. The second advisor quickly figured out the problem was my cPanel theme had limited functionality and changed the theme for me.
Jeff
I’ve been using Siteground for about 4 years now. Their hosting is reliable, and their support is amazing. I used to use a different host, but the experience with Siteground has been way better.
Faraz khan
Siteground hosting service is best i ever found. It has really excellent support services.
Jon Barron
The hosting is reliable but most major hosting companies are I suppose, however the support on Siteground is absolutely exemplary and super fast. I think it’s about the best customer service I’ve experienced from pretty much any business in any industry.
Nick
Excellent, fast, professional, good help.
5 stars!!!!!!!!!!!!!!!!!
Kaman
Excellent, effiicient and professional service and low price! Super highly recommend!
Eleazar Mtz
Love work with Siteground , they have a good Technical support and always answer ASAP…. definitely i will move my other sites to siteground.
Ivy
I’ve used bluehost and ehost before but I’m very surprised with Siteground. Chat support is instant and they have very friendly and accommodating customer representatives. Glad that I decided to finally settle to have my hosting with Siteground.
Brian W
Siteground continues to wow me in every way – from affordability to wordpress hosting speed to customer service. Unlike with some other hosting companies, their online support is consistently quick and spot on. Like a well-kept secret, I hesitate to continue giving them good reviews for fear that the rest of the world will find out about them:)
Giuseppe
Very fast to answering, with details and high professionality. Thanks.
Andrew Weiss
SiteGround continues to deliver the BEST support experience I’ve ever received from a hosting company. I just had a plugin “hang” the administrative area of my WordPress site, and the problem was solved in about two minutes using chat assistance.
Massimo
I was looking for a specific regional domain which was not in the dropdown menu. In the first chat he told me to sign up with a dummy name and I did. In the second chat he switched the dummy domain name to the one I wanted. It took half an hour, always in touch, and everything was set up perfectly. Great ! Thank you
Jorge Tavares
Excellent service and support!
Not the best prices, but the small price difference it’s vanished on every support chat you have!
When you pay peanuts you get monkeys!
Way to go SG!
Matilde Rosero
Siteground support is superb. Super helpful and patient and they do everything they can to help you resolve your issues.
peter
very good services
Wade
Just signed up yesterday. So far 2 live chats have gone great and all issues solved. Hopefully it will be this great for the next 2 years!