I have used SiteGround for more than a decade, and WPBeginner itself runs on SiteGround’s cloud platform. That gives me a behind-the-scenes look at how their servers handle real traffic, which no throwaway test site can match.
In July 2026, I tested SiteGround the same way I tested 14 other WordPress hosting companies, with an identical WordPress site on a custom domain, the same tools, and the same checklist.
This SiteGround review will show you the real numbers from my rigorous speed test using industry-standard benchmarking tools.
Quick Answer – Is SiteGround Worth It?
Yes, SiteGround is worth it if you want a host where a real human answers the phone at any hour. It scored 75 out of 100 on our WPBeginner Score, which places it 4th out of our 7 recommended hosts.
In our hosting speed test, SiteGround showed content in 608 ms, faster than the 659 ms median of the popular hosts we tested. It is also one of the few budget hosts we tested that includes 24/7 phone support on every plan.
Their StartUp plan costs $2.99 per month for the first year. It offers a balance of affordability, high-performance, and beginner-friendly tools to build your website.
SiteGround at a Glance
| SiteGround Test Summary (July 2026) | |
|---|---|
| WPBeginner Score | 75 / 100 |
| Speed (LCP) | 608 ms |
| Global response time | 369 ms average across 6 regions |
| Uptime | 99.96% over a 30-day monitoring window |
| Pricing | From $2.99/mo with our link, renews at $17.99/mo |
| Support | 24/7 live chat, phone, and tickets on every plan |
| Best for | Site owners who want the most complete support |
You can see how SiteGround ranks against all the hosts I tested in our best WordPress hosting comparison, which uses the same data as this review.
About SiteGround
SiteGround started in Sofia, Bulgaria in 2004 and now hosts more than 3 million domains with a team of over 500 people. Its hosting runs on Google Cloud infrastructure with 11 data centers across North America, Europe, Asia, and Australia.
We host WPBeginner and several of our partner sites on SiteGround’s enterprise cloud platform. Even so, I did not let our own history with the company influence this review, and the verdict below comes from what my hosting speed test actually measured.
Pros and Cons of SiteGround
Pros
- The most complete support of the budget hosts we tested – 24/7 chat, phone, and tickets on every plan
- Runs on the Google Cloud platform with built-in caching and the Speed Optimizer plugin
- Daily backups on every plan, with up to 30 copies kept – the deepest backup retention of the hosts we tested
- Free domain for the first year, free CDN, free SSL, and email hosting on all plans
- 608 ms LCP in our speed test, faster than the 659 ms median of the hosts we tested
- Proven on real websites – WPBeginner and several of our partner sites run on SiteGround’s cloud platform
Cons
- The steepest renewal jump of our budget picks – the $2.99 intro price rises to $17.99 per month after the first term
- The entry StartUp plan covers 1 website, 10 GB of storage, and around 10,000 visits a month
- Slower under sustained load than the fastest hosts we tested – a 129 ms P95, where Hostinger held 21 ms
- Staging and Ultrafast PHP start on the GrowBig plan, not on StartUp
How I Tested SiteGround (Methodology)
I used the same testing protocol for every hosting company in our comparison. I set up an identical WordPress site with a default theme and test content, including images, on a custom domain.
Then I ran the same four tests – GTmetrix for speed and LCP, k6 for stress with 50 virtual users at the same time, a response-time test from 6 global regions, and 30 days of UptimeRobot monitoring.
Those four tests make up the performance side of the WPBeginner Score, which counts for 80% of the total. Each test carries a set weight, so no single lucky number can carry a host.
The other 20% of the score comes from value. For that part I look at what the plan really costs and gives you in return, including the intro price, the renewal price, how many sites and how much storage you get, the plan limits, and the quality of support.
SiteGround’s 75 is an honest number. It reflects good speed and response results, a weaker number under sustained load, and a value grade that the renewal price holds down.
The full methodology, the exact weights, and every host’s raw numbers are in our best WordPress hosting guide.
SiteGround Performance Test Results
Below you can find my full SiteGround speed test results.
Speed Test – 608 ms LCP
Largest Contentful Paint (LCP) measures how quickly the main content of a page appears. It is the speed number Google’s Core Web Vitals care about most.
My SiteGround test site showed an LCP of 608 ms, and the full page loaded in 1.1 seconds.
That is a strong result for a shared plan. The median LCP of the popular hosts I tested was 659 ms, so SiteGround came in ahead of the pack.
The fastest hosting company in our tests, Levamo, loaded in 358 ms. So SiteGround is not the speed champion, but it is comfortably in the faster half of our data.
Server Response Time – 369 ms Global Average
Speed test tools load the whole page with images included, but that’s only one part of the performance. To see raw server speed, I also measured time to first byte (TTFB) from data centers in 6 regions around the world.
SiteGround averaged 369 ms across the 6 regions.
Response times were good in North America and Europe. South America and Japan were slightly slower, which is normal when the test site sits far from those regions.
If your audience is global, then turn on SiteGround’s included CDN. It serves your content from locations closer to your visitors and closes most of that gap.
Stress Test – 129 ms P95 With 50 Virtual Users
To see how a host behaves under a traffic spike, I sent 50 virtual users to the test site with k6 by Grafana Labs and recorded the P95 response time.
SiteGround’s response time fluctuated a bit during the test, but it did not fail a single request and held a P95 response time of 129 ms.
A 129 ms P95 means the site stayed fast for visitors even during the spike, and zero failed requests is the result that matters most for a real site.
At the same time, the fastest hosts we tested held lower numbers under the same load, and Hostinger recorded a 21 ms P95. If sustained heavy traffic is your main concern, the comparison table below shows how the similarly priced hosts stack up.
Uptime – 99.96% Over 30 Days
I monitored the SiteGround test site with UptimeRobot, checking every 5 minutes. Over the 30-day window, it recorded 99.96% uptime with one incident of 15 minutes.
Most hosting companies promise 99.9% uptime, and SiteGround stayed above that promise in our window. One 15-minute issue in a month is a small miss, but I would rather show you the exact number than round it up.
Our own longer track record backs this up. WPBeginner has run on SiteGround’s cloud platform for years, and reliability has never been the reason we thought about leaving.
How SiteGround Compares to Other Hosts We Tested
The speed test numbers on their own do not give you the full picture. Here is how SiteGround performed compared to other similarly priced hosts from our comparison, all tested with the identical setup.
| Host | LCP | Global response | Uptime | Intro / renewal | WPBeginner Score |
|---|---|---|---|---|---|
| SiteGround | 608 ms | 369 ms | 99.96% | $2.99 / $17.99 | 75 / 100 |
| Hostinger | 659 ms | 227 ms | 100% | $2.69 / $10.99 | 88 / 100 |
| Bluehost | 933 ms | 599 ms | 100% | $2.99 / $9.99 | 69 / 100 |
| DreamHost | 986 ms | 658 ms | 100% | $1.99 / $7.99 | 64 / 100 |
The WPBeginner Score weighs performance at 80% and value at 20%. SiteGround’s 75 reflects exactly what you see above. It beats Bluehost and DreamHost on every speed metric, while its renewal price and entry limits keep the value side of the score down.
To see the full rankings, and the raw data for every host we tested, check out our best WordPress hosting guide.
SiteGround’s Infrastructure and Technology
Most other SiteGround reviews skip what’s under the hood of their platform, and I believe it’s worth highlighting.
Google Cloud platform – SiteGround runs on the Google Cloud network with distributed SSD storage. That is the same class of infrastructure many expensive managed hosts use, and it is part of why our speed numbers came in ahead of the median.
Server stack – each account runs in its own Linux container with a mix of Apache and NGINX on top, so a problem on one account stays isolated from everyone else. An in-house system checks server status every half second, and human engineers watch the infrastructure around the clock.
Caching – every plan gets all three levels of SiteGround’s SuperCacher. It caches static files and dynamic pages out of the box, and you can switch on Memcached for database queries.
Their free Speed Optimizer plugin controls caching, image optimization, and lazy loading inside WordPress. The servers also run Brotli compression, which produces files up to 20% smaller than gzip.
PHP and databases – SiteGround manages your PHP version for you and updates it automatically once a new release is stable. Its custom MySQL setup is tuned for busy sites, and GrowBig and higher add SiteGround’s Ultrafast PHP, which they say cuts time to first byte by up to 30%.
Data centers – SiteGround has 11 data centers across North America, Europe, Asia, and Australia, and you choose your location during signup. I recommend picking the one closest to your audience.
CDN and security – SiteGround’s in-house CDN caches your content on more than 170 edge locations, and every plan includes free SSL, a custom web application firewall, and AI anti-bot protection. Their free Security Optimizer plugin adds login protection and malware scanning.
Backups – SiteGround backs up your site daily, keeps up to 30 copies, and stores them off-site across multiple data centers. That is the deepest backup retention of the hosts we tested, and it comes on every plan.
AI tools – every account includes SiteGround AI Studio with 20,000 free monthly tokens, plus a built-in AI agent that can update content, manage plugins, and make bulk changes on your WordPress site from a chat.
SiteGround Hosting Plans and Pricing
SiteGround offers shared, managed WordPress, WooCommerce, and cloud hosting. For most readers of this review, the shared WordPress plans are the relevant ones.
- StartUp – 1 website, 10 GB storage, and capacity for around 10,000 visits a month. $2.99 per month for the first 12-month term with our link, renews at $17.99 per month. You still get the free domain, daily backups, the CDN, and email hosting even on this tier.
- GrowBig – unlimited websites, 50 GB storage, and capacity for around 100,000 visits a month. Starts at $4.99 per month, renews at $29.99. This tier adds staging, on-demand backups, and SiteGround’s Ultrafast PHP setup.
- GoGeek – unlimited websites, 100 GB storage, and capacity for around 400,000 visits a month. Starts at $7.99 per month, renews at $44.99. It adds Git integration, white-label tools for client work, more server resources, and priority support.
SiteGround treats those visit numbers as a reference point rather than a hard limit. The real constraint at each tier is server resources. StartUp allows 200,000 files (inodes), GrowBig 400,000, and GoGeek 600,000, with more CPU allowance at each step up.
All plans include a free domain for the first year, free SSL, SiteGround’s CDN, email hosting, daily backups, and the custom Site Tools control panel. All plans also come with a 30-day money-back guarantee.
My honest advice is to treat GrowBig as the real SiteGround plan, and StartUp as a trial of the platform. The staging tool and Ultrafast PHP on GrowBig are the features you will miss first as your site grows.
Free and Paid Hosting Addons
SiteGround’s headline price is honest, but a few extras start free and later become paid. Knowing these up front will save you surprise charges.
- Free domain – free for the first year on .com, .us, .org, and .net registrations, then it renews at the standard domain rate. If you cancel within the 30-day guarantee window, the domain registration itself is non-refundable. This is fairly standard practice across all shared hosts that offer a free domain.
- Domain privacy – free for the first year on supported domain extensions, then it renews at an extra yearly cost. Again, most shared hosts handle privacy the same way.
- Renewal prices – all three plans renew well above the intro price ($17.99, $29.99, and $44.99 per month). Renewal jumps are common across the shared hosting industry, so sign up for a longer term to lock the intro rate for longer.
- StartUp plan caps – the entry plan limits your account to 200,000 files, where GrowBig allows 400,000 and GoGeek 600,000. Staging and Ultrafast PHP also start on GrowBig, so plan for that tier if you run anything image-heavy.
- Email limits – email accounts are unlimited, but they share up to 10 GB of storage taken from your plan’s disk space, and sending caps at 400 emails per hour on StartUp and GrowBig (800 on GoGeek). A newsletter with real volume belongs on a dedicated email service anyway.
- Refund rules – the 30-day money-back guarantee covers the shared hosting plans but not domain registrations.
SiteGround Support
This is where SiteGround really stands out. Every plan includes 24/7 support from real humans through live chat, phone, and tickets, which is the most complete support lineup of the budget hosts we tested.
Most hosts at this price stick to chat only. Being able to call a real person at 3 am is the reason I suggest SiteGround to anyone who gets nervous handling tech on their own.
There is also an AI-powered assistant inside the Site Tools dashboard that resolves common questions instantly, plus hundreds of well-organized tutorials and video walkthroughs. One honest note – SiteGround does not offer support over email, so you will go through chat, phone, or tickets.
My support opinion here comes from years of real use, not a test ticket. WPBeginner and several of our partner sites run on SiteGround’s cloud platform, and their technical team has been rock-solid whenever we needed help at scale.
Who Should Use SiteGround and Who Should Look Elsewhere
Choose SiteGround if you want hosting with a real safety net. The 24/7 phone, chat, and ticket support on every plan, the Google Cloud platform, and daily backups with 30 kept copies make it the pick for a business site where you want expert help one call away.
Look elsewhere if the long-term price is your deciding factor, since Hostinger renews at $10.99 per month against SiteGround’s $17.99. The same goes if you want the simplest possible first-site start (Bluehost installs WordPress for you at signup), or you run a high-traffic eCommerce site that needs top performance under load, where Levamo led our tests (see our full hosting comparison).
Final Verdict – Is SiteGround the Right Choice for You?
SiteGround is perfect for site owners who want premium managed-style hosting with the most complete support at a budget entry price. It is the host we trust with WPBeginner itself, and it has earned that trust over more than a decade of use.
My verdict – if you want a host where help is one call away, visit SiteGround and start on the StartUp plan, then move to GrowBig as your site grows. If price or raw speed under load is your deciding factor, our best WordPress hosting comparison shows which host won each category on the same tests.
FAQs About SiteGround
1. What are the disadvantages of SiteGround?
Based on our tests, the main ones are the renewal price (the $2.99 intro rises to $17.99 per month after the first term), the entry plan limits (1 website, 10 GB storage, and around 10,000 visits a month), and a slower result under sustained load than the fastest hosts we tested (129 ms P95). Staging and Ultrafast PHP also start on the GrowBig plan rather than on StartUp.
2. Is SiteGround worth the renewal price?
It depends on what you value. At renewal, StartUp costs more than Bluehost ($9.99) or Hostinger ($10.99), and what you get for the difference is the Google Cloud platform, daily backups with 30 kept copies, and phone support on every plan.
I believe that trade is worth it for a business site that wants a human on call. If your goal is the lowest long-term bill, then pick a longer initial term to delay the renewal, or choose a cheaper host.
3. Is SiteGround better than Bluehost?
On our identical July 2026 tests, SiteGround was faster than Bluehost on every metric. It showed content in 608 ms against Bluehost’s 933 ms, and its global response time was 369 ms against 599 ms.
Bluehost counters with a cheaper renewal ($9.99 against $17.99 per month) and 10 websites on its entry plan, where SiteGround gives you one. Our SiteGround vs Bluehost comparison goes deeper.
4. Is SiteGround better than Hostinger?
It depends on your priority. SiteGround showed content faster in our speed test (608 ms against Hostinger’s 659 ms) and is the only one of the two with phone support.
Hostinger held up better under sustained load (a 21 ms P95 against SiteGround’s 129 ms), renews cheaper at $10.99 per month, and gives you 3 websites on its entry plan. That mix is why Hostinger scored 88 on our WPBeginner Score against SiteGround’s 75.
5. Can SiteGround handle high traffic?
In our stress test with 50 concurrent users, SiteGround held a 129 ms P95 response time with zero failed requests. That is a solid result, though slower than the fastest hosts we tested under the same load.
The StartUp plan is rated for around 10,000 visits a month, so a growing site should plan on GrowBig or GoGeek. For even bigger sites, SiteGround’s cloud platform is the proven step up, and it is what WPBeginner itself runs on.
6. Does SiteGround offer a free domain name?
Yes, SiteGround currently includes a free domain name for the first year with all of its hosting plans. You can register a .com, .us, .org, or .net domain at no extra cost during signup, and it renews at the standard rate after year one.
7. Where are SiteGround’s servers located?
SiteGround has 11 data centers on multiple continents, including the United States, Europe (Madrid, London, Frankfurt, Paris, and Eemshaven), Singapore, and Sydney. You choose a server location close to your audience when signing up, and the hosting runs on Google Cloud infrastructure.
8. Does SiteGround use cPanel?
No, SiteGround no longer offers cPanel and instead built its own control panel called Site Tools. In my experience it is faster and easier to use than cPanel, and it keeps day-to-day tasks like email, SSL, and backups in one place.
9. Which SiteGround plan should I get?
We recommend starting with their StartUp plan if you run one small site, and moving to GrowBig when you need staging, more storage, or more than one website. Upgrading later takes a few clicks, so there is no reason to overbuy on day one.
WPBeginner users get an exclusive discount of up to 83% with our SiteGround coupon.
Changelog
- August 2026 – Rebuilt the review around our July 2026 test data (speed tested July 23, response time July 24, 30-day uptime window). Added the WPBeginner Score, the comparison table against similarly priced hosts, the infrastructure section, and the pricing fine print with current renewal rates.
We hope this review helped you with your WordPress hosting research and helps you choose the right WordPress host for your needs. You may also want to see our pick of must-have WordPress plugins for business websites.
If you have any questions or feedback about my SiteGround review, please send me a message. I love hearing from our readers.
Also you can scroll below to read real SiteGround user reviews from other business owners from around the world.
PuntoVisual
¡Worth every penny and highly recommended!
I was skeptical and thought that so many good opinions must be hype and paid reviews.
Pleased to say that i was very wrong. I manage Wordpress and Joomla! sites and support for both is stellar.
Their customer service is VERY fast and extremely good – i am quite impressed. Most problems and questions i´ve had were dealt with in chat and solved in less than 5 minutes in a professional, courteous and effective way. Their documentation and “How to” pages are very clear and well written.
Site speed is quite fast and their cPanel is the best i have used, very complete and easy to navigate and understand. I host several sites and will continue doing business with them, they are so far ahead than any of my previous hosting providers.
Ashok
Siteground has a excellent support team who responds quickly and always helps to solve the issues perfectly. Thanks to Siteground support team!
Nev
Two months ago I used Siteground to create my first website and everything went very well. Online chat/support was superb. I’ve just extended the package for a 2nd website I’m working on……the experience was similarily good. Great service, thanks!
Jed
If these guys were superheroes, they’d be The Flash and Quicksilver
Ploutarchos Michaelides
Siteground is by far the best company! Great and fast support. Thank you so much.
Rodrigo Fernandes Matos
Thanks, thanks, thanks a lot!!! Great job, you’re the best… lol
I am trying to solve this problem for about one week.
I think I was not so clear to explain like now, because it seems to be a simple account restoration, when it’s not! Thanks for your patience and customer attention.
Jim Tryon
I just had my second interaction with customer support and the experience was excellent. My question was about domains. The response times are out of this world compared to other hosts I have used in the past. They really do care about their customers and it shows.
Micael Brunzell
The best customer support I’ve ever encountered.A++++ amazingly knowledgeable and patient!
Suzi Piker
Incredibly fast and helpful service. I needed help with a domain and content update and SiteGround went above and beyond. THANK YOU!
Mayowa Owoeye
Excellent customer support, they never disappoint me!
Kerry
I’ve been with Siteground for about four years now. The folks who run this company, run it right. The customer service is very knowledgeable and extremely fast. No matter the issue, it’s always handled quickly, professionally and always very friendly. There is no service better out there, period.
Boy, I wish other companies, in other areas had this type of quality service. The world would be a better place.
Rick
Just spent 30 minutes with support cleaning up a mess that I made. He was a huge help and both friendly and professional. Thanks, SiteGround, for being so supportive.
Sean Klotsman
Always impressed with the stellar level of customer support. Everyone that helped me out today was attentive, courteous, and looked after me until all my concerns were addressed and issues resolved. Thanks for the epic support!
Mh
Siteground service is awesome and help line is top of the world (i am not paid review poster… lol)
Therese
First time I had to contact support over a small issue regarding an SSL certificate I activated, they replied within 10 mins & problem all fixed. Excellent service.
Tino Schoeters
fast and to the point support – great !
Timotheus Lee
I was recommended Siteground by my mentor. And I must say, to date, I have enjoyed great service and excellent customer support. Every time I need help, I go to Live Chat and I receive immediate support, knowledgeable team, and friendly service. Keep it up and you have me as a lifetime customer. Plus I will definitely recommend all my friends and business associates to you. Thanks!
Dave Jookhuu
The best support and service. Best value for the product! Best among the WP Hosts like WP Engine…
Marco
Great help, I was asking questions that which I may have needed to consult with a developer.
They are quick to help and respond in ways when you need. If you require advanced help
for your Magento though you’d either better be quick to learn what you need to know or hire a developer.
Cheers so far so good Thanks Siteground.
Ray Wright
Messed my my file permissions on my site-all images were messed up. Siteground fixed it within seconds-awesome service as always!!!
Aydin Mirzaie
Siteground is the best of the best in customer support .
This company has a great online chat and ticket support tech guys.
It really helps and I really love it.
Thank you SITEGROUND
GOOD LOCK ……………
Keith Byrne
From many years of dealing with hosting companies, I feel like I have finally found one who really do value there customers. there support is lightening fast, exceptionally technically literate with 100% satisfaction every time. If you are new to hosting and want to get it right then use site ground.. they are awesome.
Gracie Surio
I love Siteground! Their customer service is the best. they never failed to help me with my concerns!
Peter
Trialled a server at SiteGround. The server itself seemed to perform well, and their chat support is very good.
My only problem was with their cancellation procedure. You are unable to simply cancel — you must go through a live chat in order to cancel.
The first time I went into cancel, I saw that a chat was involved, which I didn’t have time for at that moment, so I left cancelling til later — which, of course, I then forgot to do, resulting in me being charged another month’s fee for a service I wasn’t using (and which, of course, it is against their policy to refund).
So it ended up being a very expensive trial!
But aside from that, they seem pretty good.
Vicki
I LOVE being a Siteground customer. Their customer service is the best around. I have always had immediate resolution of any issue I might encounter. I can’t thank them enough for their quality hosting service!
Danny
SiteGround has been a great experience thus far! Cpanel is easy to use, site performance is great and the customer service is really amazing! The response time is blazing fast. I haven’t experienced a faster response time from a support team on any other host. The Support Team also does an outstanding job of giving easy-to-follow directions. They are very direct, friendly and extremely helpful.
SiteGround is the real deal – my favorite host all around. You get A+ quality for every aspect you need in a hosting provider plus great pricing.
Sharon Johnson
Prompt efficient service – Support was very helpful, very quick and very friendly. Job done in a matter of minutes. Great help to a novice like me.
ahmad safadi
SG is great hosting , great customer service , and lovely team works , fast wordpress with them
i am glade to move to their host , and i wish just to add arabic language on their customer service , it will be great , because there is many arabian want host and i am sure there is arabian customers , well be really easy and great to have 1 customer service arabian for arabic people
wish my project work perfect
Animesh Roy
Great Support!!!!
Recently I had contacted with Siteground’s support team for some pre-sales query there support team is simply superb from all aspect. For any help Technical & Non-Technical they help their customers end to end….
Shawn
The onsite chat with technical magicians is second to none!
annelies veeze
excellent service, real wizards. they solve all my problems fast and most friendly
Imraan
Server is down from past 10 hours.
Siteground is worlds worst hosting provider, they provider shared hosting and claim that they are best but the fact is that they are one of the worst in terms of support and server uptime,
I lost my business reputation beacuase of siteground in 10 hours i lost revenue.
Please do not become a victim of fraud by siteground,
If you are unable to provide service please refund my amount and let me know. So, i can take backup and move to a different hosting provider as i don’t need this kind of service.
Account ID: 877825
Check results:
Recommended DNS servers: ns1.sgp28.siteground.asia, ns2.sgp28.siteground.asia
Domain DNS servers: ns1.sgp28.siteground.asia, ns2.sgp28.siteground.asia
Domain DNS (NS) check: ns1.sgp28.siteground.asia, ns2.sgp28.siteground.asia
Limitations: OK
Recommended DNS (A): Unable to resolve recommended DNS (A) record with WHM
Check site by IP (whmaccount): Could not obtain account IP address
Domain DNS (A): 77.104.150.87
Domain DNS (A) Record check: Please set your DNS (A) record
Accessing account by server IP address: Could not open site (response code: 0)
SiteGround Web Hosting
Hello Imraan,
The issue with your site is caused by a network failure at one of our upstream network providers. As our technical team informed you via our HelpDesk, this issue is outside of our network and thus out of our control. We are working closely with the upstream provider who is capable to resolve it. We completely understand the inconvenience this is causing and we also believe that such a network issue is not acceptable. Once resolved we will add compensation to your account. I would also like to assure you that our system administrators are making everything within our reach to fix the issue as fast as possible. Please monitor the notice in your user’s area. It will be updated by our system administrators with more details.
Anthony
Great great service!!
Giacomo Cusano
Siteground customer services is incredible. The Top!! They really solve the problems very fast. I have never found a customer services like this
Thanks TONI M. !!
Juanna
Siteground’s LIVE chat and ticket support team is far the best I’ve experienced. They are responsive and knowledgeable.
Support is direct and not links to useless help documents that one doesn’t understand. When help documents are provided as a solution it clear and precise or the support team takes the time to explain the process.
The support team comes out as my hero in every technical issue.
I’m a client for life.
Phil
I was confused how to get a test Wordpress.org site up and running, enabling me to take my time playing around with .org whilst maintaining my existing Wordpress.com site. Read a review about Siteground and decided to start a chat to see how it would all work. They handled it for me there and then, by the end of the session I had my new site organised and ready for me to populate! Very clear communications. Marvellous.
Andreea
Service was fast efficient and very helpful. Basically solved my problem in 5 mins and gave me a full refund! Flawless customer service!
Tom Rizzo
Always impressed with SIteGround’s customer service team. They are always responsive and able to solve issues quickly and efficiently.
Yvette Craig
Really happy with the service, 5 star brilliant
Natasha
Thank dear Siteground Team, especially big thank you to Martin!
Fast, Solution oriented and reliable as always. My third year with the Siteground hosting services, no major issues so far most of the team members provide top support+stable security.
Bill
Can’t fault Siteground’s support. It’s fast and thorough! Got to be among the best out there.
John Litwin
Support was Excellent, fast, efficient, knowledgeable and professional. Thanks Siteground!
Marc
There is nothing to explain and as everyone knows they have the best support and I
got the best advice and support from them and thank you
Tom
Tech Support…..Fast, Accurate and To The Point. What more can be said. Thanks Guys
Ramona
I just had great support and quick help. I was lost in all the technical bla bla and support helped me perfectly, my hero of the day. Now I can get a good night sleep… thanks.
A. Digga
Siteground services are excellent. I wish they come up with some payment means for users that are in countries without visa card and paypal services. Like Bank Transfers, etc.
Victoria L. Gordon
Your staff has been very helpful, but with little success in transferring my files. Not necessarily your fault but my previous host. Thank you.
Aaron Doolittle
Great service fast pre sales support.
Awesome work
Michael
Great, fast support with deep technical knowledge!
Alfonso
Excellent service, fast, professional and friendly. I recommend Siteground completly.
Donald Tenn
The Siteground customer service is by far the best, timely and professional. I have used other hosting companies over the years. Sometimes they don’t even have the answers to a question or they give you the wrong answer, heck, I already knew the wrong answer, that is why I called customer support.
I have another host for some of our other websites, there response time has been anywhere from 3 MONTHS to 8 MONTHS for a trouble ticket, can you believe that? AND MY SITE WAS DOWN! I complained so they turned everything off, my whole account but they still had my money. The next day they turned the account back on but said no more complaints, just wait and we will get to you. Then they wanted $35.00 to answer my question???
SITEGROUND IS BY FAR THE BEST, They have the best CPanel, service, everything. I just wish I could afford them… I am not leaving, I just can not afford them…
Either way, I have been a long term client and they help and work with me to find a resolution that fits into what I can afford.
THANK YOU SITEGROUD!!!