I’ve used SiteGround for more than a decade now, and it continues to impress me with its performance, reliability, and support. I’ve tested just about every major web host out there, but SiteGround still holds a top spot on my list.
We actually host WPBeginner and several of our partner sites on SiteGround’s cloud platform. This gives us a clear, behind-the-scenes look at how their servers perform under real traffic conditions.
If you’re looking for premium hosting that delivers fast speeds, strong security, and helpful customer service, then SiteGround is a solid option. Still, there are some trade-offs, especially when it comes to pricing and storage limits.
In this updated review, I’ll share my personal experience with SiteGround, including performance test results, support interactions, and screenshots of the tools you’ll be using. By the end, you’ll know whether SiteGround is a good fit for your website.
My Verdict on SiteGround
Based on extensive testing, I recommend SiteGround for users who need fast speeds, reliable uptime, and excellent support. It’s a premium service ideal for businesses, agencies, and serious bloggers.
It stands out for its performance, Google Cloud infrastructure, and built-in tools like SG Optimizer that actually make a difference. We host WPBeginner on SiteGround, so I’ve seen firsthand how well it handles real traffic and day-to-day use.
| ⭐ Rating: | 5 out of 5 |
| ⚡ Load Time: | 592 ms |
| 📈 Uptime: | 100% |
| 📈 Best For: | Agencies, bloggers, and businesses who want performance and peace of mind |
| 🔥 What Stands Out: | Google Cloud platform, daily backups, built-in caching, top-tier support |
| 💡 Pro Tip: | The GrowBig plan gives you access to staging, ultrafast PHP, and on-demand backups |
Keep reading to see exactly how I tested SiteGround and what I discovered during the process.
My Hosting Evaluation Criteria
Based on user feedback on WPBeginner and our own experiences, we have learned what matters the most when choosing a hosting provider.
When evaluating a hosting provider, I focus on the following areas.
- Ease of Use: I tested their custom Site Tools dashboard and setup flow to see how beginner-friendly it is.
- Speed and Reliability: I ran GTmetrix speed tests and monitored uptime and response times across multiple locations.
- Stress Testing: Using K6, I simulated 50 concurrent users to see how SiteGround performs under load.
- Support Experience: I chatted with SiteGround support and used their AI assistant to resolve common hosting questions.
- Pricing and Plan Value: I reviewed features across all shared plans to see what you’re actually getting for your money.
How Did I Test SiteGround?
To give you an honest SiteGround review, I used the same process we follow for every hosting provider on WPBeginner.
Here’s exactly what I did:
Live WordPress Site Setup: I signed up for the GrowBig plan and installed WordPress using SiteGround’s 1-click setup. I added demo content, plugins, and media to simulate a real website.
Speed Testing with GTmetrix: I used GTmetrix to run multiple page speed tests from different locations to measure load time and Core Web Vitals.
Stress Testing with K6: I simulated 50 virtual users accessing the site at once to test how well SiteGround’s servers handle sudden traffic spikes.
Response Time Monitoring: I used PageSpeedPlus to test server response times from key regions, including the US, Europe, and Asia.
Uptime Monitoring: I enabled real-time uptime tracking to check for any downtime or slowdowns during the test period.
Support Interactions: I contacted support through live chat and tested their ChatGPT-powered assistant for helpfulness and accuracy.
This process gives a full picture of what you can expect from SiteGround as a real customer.
Why You Can Trust WPBeginner 🧡
Why You Can Trust WPBeginner
I’ve been reviewing WordPress hosts for over a decade and rely on real test data, not just specs or affiliate commissions.
We also use SiteGround to host WPBeginner and several of our partner websites, which means we have deep, first-hand experience with how it performs at scale.
You can read more about our testing standards and editorial process here.
Bottom line: SiteGround combines speed, uptime, and reliable support in one package. If you’re looking for premium hosting with a simple setup, it’s worth the price.
Let’s take a look at the full test results and how SiteGround compares to other hosts. Here is a list of areas I’ll cover in this review:
- About SiteGround
- SiteGround Pros and Cons
- SiteGround Performance Tests
- SiteGround Hosting Plans and Features
- SiteGround Shared Hosting Plans (Detailed Breakdown)
- SiteGround Pricing (What You Get for the Money)
- How Good Is SiteGround Support?
- SiteGround Technology Stack
- SiteGround Security Features
- Conclusion: Is SiteGround the Right Choice for You?
- SiteGround Coupon
- Frequently Asked Questions About SiteGround Hosting
- Where are SiteGround servers located?
- Why choose SiteGround for WordPress hosting?
- Does SiteGround support WooCommerce?
- Does SiteGround offer a website builder?
- Does SiteGround offer cPanel hosting?
- Is SiteGround better than Bluehost?
- How does SiteGround compare with other hosting providers?
- Does SiteGround offer a free domain name?
- Can I cancel my SiteGround account and get a refund?
- Which SiteGround plan is best for me?
About SiteGround
SiteGround is a popular web hosting company founded in 2004 that provides a range of hosting services built on Google Cloud infrastructure. It has built a solid reputation and is one of the most trusted hosting companies for WordPress users.
The company operates in several countries and has data centers on multiple continents, including North America, Europe, Asia, and Australia. This makes it easy to host your site close to your audience.
Today, SiteGround hosts more than 3 million domains and has a team of over 500 people. It’s a well-established company with deep experience in hosting and support.
SiteGround Pros and Cons
SiteGround is a high-performing host that we’ve used on several of our own sites, including WPBeginner. But like any provider, it comes with trade-offs you should know about before you sign up.
Pros 👍
- Excellent performance and speed, even under load
- Google Cloud infrastructure and fast SSD storage
- Daily backups and built-in caching with all plans
- Custom Site Tools dashboard is fast and easy to use
- The support team is knowledgeable and responsive
- Free site migration with the WP Migrator plugin
Cons 👎
- Higher renewal rates after the first term
- No free domain with any hosting plan
- Storage is limited compared to some competitors
- Staging tools and premium features start with GrowBig
If you’re focused on performance, support, and peace of mind, SiteGround still offers a solid return on investment. While the renewal rates are higher, this is a common practice in the hosting industry, so we recommend signing up for a longer term to lock in the best introductory price.
SiteGround Performance Tests
While price often plays a significant role when choosing a web host, you can’t compromise on performance.
This is why I decided to run my tests to thoroughly review SiteGround’s performance. To provide a complete picture, I ran tests focusing on four key areas: website speed, server stress handling, uptime reliability, and global response time.
SiteGround Speed Test Results
I ran SiteGround’s performance tests using GTmetrix on a live WordPress demo site. The results were impressive right out of the box.
The fully loaded time was just 592 milliseconds. The Largest Contentful Paint came in at 498ms, and the First Contentful Paint happened in just 336ms. That’s blazing fast, even before enabling extra optimization tools.
These results put SiteGround in the top tier of shared hosting providers when it comes to raw speed. It’s quick enough for serious websites and small businesses alike.
SiteGround Stress Test Results
I used the K6 tool to simulate up to 50 visitors accessing the site at once to see how SiteGround’s servers would hold up under pressure.
During the stress test, SiteGround handled the traffic smoothly. Response times remained stable even as the number of virtual users increased. There were no timeouts or spikes, which means the hosting infrastructure is well-optimized for bursts of traffic.
This test confirms that SiteGround is a strong choice if your website needs to handle traffic surges, such as product launches or viral blog posts.
SiteGround Uptime Test Results
Uptime is where SiteGround really shines. I enabled continuous monitoring during the review period, and SiteGround delivered 100% uptime.
Most hosting companies promise 99.9% uptime, which allows for nearly 9 hours of downtime per year. SiteGround’s performance went above that, with zero outages recorded during testing.
If you run a site that can’t afford to go offline, like a business site or online store, SiteGround is a dependable choice.
SiteGround Response Time Test Results
I used PageSpeedPlus to test server response times from six different regions to measure global performance. SiteGround showed consistently strong performance across the board.
In Oregon, the site fully loaded in just 1 second with a render time of 46ms. Even distant regions like Tokyo and Canada Central stayed within acceptable performance limits, though naturally a bit slower due to distance from the origin server.
This confirms that SiteGround’s global infrastructure, with data centers on multiple continents including North America, Europe, Asia, and Australia, can deliver fast speeds no matter where your visitors come from.
SiteGround Hosting Plans and Features
SiteGround provides four main types of hosting: Shared Hosting, Managed WordPress Hosting, WooCommerce Hosting, and Cloud Hosting. Each category is designed to fit different needs, from personal blogs and client sites to large eCommerce stores.
All plans include free SSL, email hosting, daily backups, a custom control panel, staging tools, and a built-in caching system. Even the entry-level plan offers more than most basic shared hosts.
Here’s a quick overview of what SiteGround offers:
- Shared Hosting: Ideal for beginners, bloggers, or anyone launching a small site. Includes everything needed to run a WordPress website.
- Managed WordPress Hosting: Built on the same shared infrastructure but optimized specifically for WordPress performance and security.
- WooCommerce Hosting: Aimed at online stores, with extra tools and caching settings tailored for WooCommerce.
- Cloud Hosting: For growing businesses and high-traffic sites. More scalable and customizable than shared plans, with dedicated resources and flexible upgrades.
At WPBeginner, we use SiteGround’s enterprise infrastructure to host several of our partner sites. It gives us the speed and reliability we need at scale, with a technical team that’s been rock-solid whenever we needed help. Read our case study explaining why we switched to SiteGround.
SiteGround Shared Hosting Plans (Detailed Breakdown)
If you’re starting a new site or blog, SiteGround’s shared hosting is where I’d begin. All three tiers offer solid value, but the differences matter depending on how many sites you run and whether you need staging or priority support.
- Startup Plan: Best for beginners or single-site users. You get 10 GB SSD storage, free SSL, CDN, email, backups, and all essential features. It supports around 10,000 monthly visits.
- GrowBig Plan: This is the plan I recommend most. It supports unlimited sites, includes 20 GB storage, and unlocks key features like staging, on-demand backups, and SiteGround’s Ultrafast PHP. Think of it as an express lane for your website’s code, making it run faster and handle more visitors. It’s a good fit for sites up to 100,000 visits per month.
- GoGeek Plan: Designed for developers or businesses managing multiple client sites. Includes 40 GB storage, white-label tools, Git integration, more server resources, and priority support. It can handle up to 400,000 monthly visits.
No matter which plan you choose, SiteGround makes it easy to scale up later. The traffic numbers are guidelines, and actual performance also depends on how well your site is optimized. You’re never locked in, and everything’s built with WordPress in mind.
SiteGround Pricing (What You Get for the Money)
SiteGround is often seen as a premium host, and for good reason. It’s not the cheapest option, but it packs in more tools, support, and speed features than most shared hosts. I’ve personally paid for GrowBig and GoGeek plans in different client projects, and they’ve always delivered consistent value.
They frequently run introductory deals, so you can start as low as $2.99/month. But keep in mind: renewal prices jump significantly after the first term. If you want the best value, go for a longer term upfront.
| Plan | Startup | GrowBig | GoGeek |
|---|---|---|---|
| Intro Price | $2.99/mo | $4.99/mo | $7.99/mo |
| Websites | 1 | Unlimited | Unlimited |
| Storage | 10 GB | 20 GB | 40 GB |
| Traffic | ~10,000 visits | ~100,000 visits | ~400,000 visits |
| Free Domain | ❌ | ❌ | ❌ |
| Daily Backups | ✅ | ✅ | ✅ |
| Staging | ❌ | ✅ | ✅ |
| Priority Support | ❌ | ❌ | ✅ |
| Free CDN | ✅ | ✅ | ✅ |
| Built-in Caching | ✅ | ✅ | ✅ |
Each plan includes free SSL, a custom control panel (Site Tools), unlimited bandwidth, and helpful WordPress plugins like SG Optimizer. You also get access to their new email marketing tool, which is surprisingly decent for basic campaigns.
How Good Is SiteGround Support?
SiteGround has always had a reputation for responsive and helpful support. I’ve personally reached out to them multiple times while managing client sites and my own test environments. In nearly every case, I was connected to someone knowledgeable within minutes.
They offer 24/7 live chat, ticket support, and phone support. You’ll also find a robust knowledge base and an AI-powered support assistant inside your Site Tools dashboard. The chatbot is trained on real customer questions and can resolve many issues without human involvement.
One of my favorite things is how deeply integrated the support options are. If you’re inside the Site Tools dashboard, you can launch help without ever opening a new tab. It makes troubleshooting a lot faster.
They also publish hundreds of well-organized tutorials and video walkthroughs, which is ideal if you like solving things on your own. We’ve used their documentation often when training writers and new team members working on WordPress setups.
Overall, SiteGround support is reliable and fast. But if you’re used to support via email, note that email-based help is not offered; you’ll need to go through chat or ticketing. Still, for most users, that’s not a dealbreaker.
SiteGround Technology Stack
SiteGround isn’t just another hosting company riding on marketing. They’ve built a high-performance platform that blends Google Cloud infrastructure with a set of in-house technologies designed for serious speed and reliability.
We’ve hosted WPBeginner and several partner sites on SiteGround and consistently benefited from their fast stack, caching layers, and resource efficiency. Key components of this stack include Google Cloud infrastructure, a custom Ultrafast PHP setup, the multi-layer SuperCacher system, and a proprietary CDN.
Here’s a breakdown of what powers it all behind the scenes.
- Google Cloud Infrastructure: SiteGround runs on the Google Cloud network with distributed SSD storage. This ensures fast connections, excellent redundancy, and top-tier availability.
- Ultrafast PHP: Their custom ultrafast PHP implementation reduces the time to first byte and improves memory efficiency. It’s one of the reasons our test sites loaded 30% faster compared to standard PHP setups.
- Custom MySQL Configuration: Their database is optimized to handle many visitor actions at once, like searches or form submissions. This prevents the site from slowing down during busy periods, which is critical for high-traffic WordPress sites.
- SuperCacher: SiteGround’s three-layer caching system includes static cache, dynamic cache, and Memcached. Dynamic caching is turned on by default, and it made a noticeable difference during our stress testing.
- Blazing Fast CDN: Their in-house CDN is easy to set up, and it caches content on multiple edge servers to serve users from the nearest location. That helps reduce load times globally.
- Brotli Compression: Brotli, developed by Google, produces smaller file sizes than gzip. It’s already deployed across all SiteGround servers and helped reduce page weight in our GTmetrix tests.
- Quick Tech Adoption: SiteGround regularly rolls out support for the latest stable versions of PHP and HTTP protocols and was among the first to deploy TLS 1.3 and OCSP stapling.
- SG Optimizer Plugin: For WordPress users, SiteGround provides a powerful performance plugin that gives you fine-grained control over caching, image optimization, lazy loading, and more.
When you combine all of these, it’s clear SiteGround isn’t relying on just one feature to stay competitive. They’ve built a lean, scalable tech stack that works well whether you’re hosting a basic blog or a busy WooCommerce site.
SiteGround Security Features
SiteGround implements a comprehensive security system that includes real-time server monitoring, a custom Web Application Firewall (WAF), an AI-driven anti-bot system, and daily backups. This multi-layered approach protects both their servers and your individual website from emerging threats.
- Real-time server monitoring: Their systems scan for problems every 0.5 seconds, which helps them catch issues before they escalate.
- In-house firewall rules: Their team adds hundreds of new rules each year to defend against the latest WordPress-specific vulnerabilities.
- AI anti-bot protection: Their AI blocks millions of brute-force attempts, spam bots, and other threats before they reach your site.
- SiteGround Security plugin: This free WordPress plugin adds login protection, malware scanning, and advanced security settings for non-tech users.
- Native CDN with DDoS protection: When you enable their CDN, your content is distributed globally, masking your server’s origin IP and filtering out suspicious traffic.
- Daily off-site backups: Your website is backed up every 24 hours, and those backups are stored across multiple data centers for extra safety.
- Monthly security reports: SiteGround sends a detailed breakdown of your site’s security score with actionable recommendations for improving weak areas.
There is one downside worth mentioning. SiteGround charges for domain privacy. It’s $12 for the first year and $24/year after that.
Overall, SiteGround offers one of the most complete security packages in the shared hosting space without requiring you to configure everything manually.
Conclusion: Is SiteGround the Right Choice for You?
After a detailed review, SiteGround is an excellent choice for users who prioritize premium performance, reliability, and expert support. Its plans include powerful features like daily backups, SSD storage, and SiteGround’s free CDN.
However, it may not be the best fit for everyone. For beginners on a strict budget who require a free domain, other hosts might be a better starting point. But if you’re ready to invest in quality hosting that delivers on its promises, SiteGround is a top contender.
Ready to get started with SiteGround? Click here to choose your hosting plan today.
SiteGround Coupon
WPBeginner users get an exclusive 83% discount and free SSL with our SiteGround coupon code.
All you have to do is click on this link to make a purchase. The discount will be applied automatically.
Frequently Asked Questions About SiteGround Hosting
In this detailed SiteGround review, we looked at all aspects of their hosting services. The following are some of the most frequently asked questions about SiteGround by our users.
Where are SiteGround servers located?
SiteGround has data centers on multiple continents, including North America, Europe, Asia, and Australia. You can choose a server location close to your audience when signing up.
Why choose SiteGround for WordPress hosting?
SiteGround offers a highly optimized WordPress hosting platform. Each plan includes its own in-house security features and WordPress tweaks that boost your WordPress site speed and performance.
You can easily set up a WordPress website with their 1-click WordPress installation. You can also move existing WordPress websites using the SiteGround Migrator plugin.
Does SiteGround support WooCommerce?
SiteGround specializes in WordPress and WooCommerce hosting. If you are building a WooCommerce store, then you can rely on SiteGround’s optimizations for consistent performance and reliability.
They are one of the top WooCommerce hosting providers and make it super easy to start an online store without any special technical skills.
Does SiteGround offer a website builder?
No, SiteGround does not offer its own site builder. That’s because they want users to have the option to pick the best website builder for their needs.
This is why they allow you to easily install WordPress, Joomla, Drupal, Magento, Weebly, and many other site builder platforms.
On the SiteGround platform, you can also create unlimited web pages without any restrictions.
Does SiteGround offer cPanel hosting?
No, SiteGround no longer offers cPanel hosting. Once cPanel raised its licensing fees, SiteGround decided to remove cPanel hosting and instead built a far superior web hosting control panel for both beginners and advanced users. This allows them to offer managed WordPress hosting-like features without the high costs.
Is SiteGround better than Bluehost?
SiteGround and Bluehost used to offer the same features, but with recent innovations, SiteGround has significantly improved its hosting technology.
SiteGround is better than Bluehost in terms of overall performance, technology infrastructure, and support quality. However, with all this innovation, SiteGround pricing is significantly higher.
So, when it comes to pricing, Bluehost is better than SiteGround because not only is it cheaper, but it also offers a free domain name with each account.
For more details, see our honest comparison of SiteGround vs. Bluehost vs. WP Engine.
How does SiteGround compare with other hosting providers?
Readers often ask us how SiteGround compares with GoDaddy, Hostinger, HostGator, GreenGeeks, DreamHost, A2 Hosting, and other web hosting services.
They all used to provide similar features and technology, but over the last year, SiteGround has really stepped up its innovation.
With all the managed WordPress hosting features, Google Cloud infrastructure, and custom performance optimization, SiteGround is now in a class of its own with its premium hosting.
Does SiteGround offer a free domain name?
No, SiteGround does not offer a free domain name. You can buy a domain name from another registrar and point it to your SiteGround account or buy one from SiteGround during signup at an additional cost.
Can I cancel my SiteGround account and get a refund?
SiteGround offers a 30-day money-back guarantee with all its shared plans. During this period, you can try out its services. You are eligible for a refund if you cancel your account during this period. However, domain name registrations are non-refundable.
Which SiteGround plan is best for me?
Each SiteGround plan has different server resources. However, if you are just starting out, then their Startup plan would be perfect for that. You can upgrade at any time if you need more resources. Choose your SiteGround plan to get started.
Howard
Hi
Can you host Wordpress.com or is that only maintained by Wordpress. Com??
Thanks
WPBeginner Support
Please see our guide on the difference between self hosted WordPress.org vs free WordPress.com blog.
Admin
Wiki
Very friendly live chat agents and fully aware to related subject. they are the best choice if you serious about web-hosting, their unique and up to date features is very important without too much add on that it may broke your website (Incompatibility). I move on from very famous hosting to Siteground because of that; Siteground are simple and updated and always feel supported once I need it
Voahangy Rasetarinera
I am just so happy I went with Siteground! Everytime I chat for a technical problem they ALWAYS take the time to understand my problem- I’m not techie so for them to try to figure out what my problem is never easy but EVERYTIME they are able to solve my problem. I wish all support chat were like them! Thank you!!!!
DEMNATI
I’m very glad ; the service is perfect and all services I wanted were done.Thanks.
Kathleen
FANTASTIC… Thank you Siteground for always being so helpful and fast responding to my tickets for help. We have used several others before we came across you, now there is no looking back.
We use Siteground for several domains and always recommend them to others. In fact we set up friends domains through Siteground cause they are the sizzle,,, for izzle!
Jeremy
Honestly SiteGround is the best hosting service I have ever used. The Live Chat Customer Support is TOP NOTCH! I have utilized them 3 or 4 times since purchasing my domain and every time I had a question they were more than helpful in getting it corrected. Huge props to the Live Agent team!
CG
These guys have been amazing in their support and service, every time I have reached out they have been almost immediate in their response and have resolve my issues quickly. I tried them out for a month and noticed my site speeds and stability improve, so I switched all my domains to them. These guys have been rockstars, you won’t be disappointed if you use them.
Francis Okon
SiteGround provide the best joomla templates in the world.
I really love their templates
Liviu Gaita
They’re good! I currently have two Joomla sites hosted by them. In my 10 years of experience with host providers, SiteGround has provided the best technical support – by far.
Mark James Wilcox
I’d just like to say how refreshing it is to deal with people who really care about customer service – the support and sales staff from Siteground.
Whether it’s for genuine advice on which of their hosting services would be better for the particular customer requirements or the efficiency in dealing with technical queries and moving WordPress blogs into the newly hosted account, these people score a 10 out of 10 from me.
I’ve been with them a couple of months now and will always recommend them to friends and colleagues.
C. Simons
Hosting with SiteGround has been an exceptional experience so far, and it’s only day one. I opened a hosting account with SiteGround about 24hrs ago, in order to relocate a site that had been designed on my local server. Migrating a Wordpress site is never easy, and I had to ask technical support for some help. Every time I sent a message, it was responded to within minutes, and the problem that I’d been struggling with on my own was solved within a few hours, with their help.
I’ve never experienced customer support like this from any other company before—web hosting or otherwise. Outstanding.
Melanie Mornard
These guys are fantastic! I love the way they give me the information I need in plain language or assist me immediately to resolve the problem without going into lots of “computer language”. I don’t speak “computer” so really need answers on a very basic level. I’ve worked with other providers who have attempted to resolve my problem by attempting to teach me how computers work and give me answers using computer acronyms that I don’t understand and have no idea how to implement. It would take hours, or even days, to resolve even simple problems. These guys just give me the answer I need with no fuss or muss and the issue is resolved within minutes saving us both a lot of time, effort and frustration. Thank you so much, and please keep up your fantastic customer service.
Austin Rogers
SiteGround is fantastic. I had made my site and chose my domain before I had really decided what I needed my site to be named. The thing with SiteGround is that you get your domain for free, so I was disappointed I’d wasted my free domain on something I don’t want to use. A few hours later they personally contacted me asking if I had any issues with setup, I didn’t, but I did ask if I’d be able to replace my domain with another. Much to my surprise they said yes, and they went ahead and updated my account for me. This is a company who cares about their customers.
Ivo Gjoka
Great technical support. Thank you guys
Andre
Siteground has been the best host I’ve ever know for a long time and the only one I use and recommend for my clients.
Support is usually top quality but today Eleyan C went above and beyond and solved my issue with a pro active approach and within a few minutes, saving me hours of what could have been a billing hassle, content migration, account setup and etc.
Absolutely amazing!
Voahangy Rasetarinera
I can’t wait to work more with Siteground! I contacted presale and got the BEST help and signed up immediately. Before site ground I contacted iPage and got so turned off by their canned answers!
Sitegrund support was personal and SUPER helpful. Thank you!
Adrian Lambert
All been quiet since website launched. It just worked as they say. Then this morning “exceeding quotas” and site suspended. I had no idea what happened and tried to investigate myself !
10 minutes with support, Issue identified, fixed and site running again. Superb service.
Maxine
I could not get into my site after making some changes. 10 minutes on a chat and my issue was resolved.
That is some pretty quick customer service.
Thanks Siteground!
Tania
Over the 26 years I’ve been in advertising, print and marketing, then going into webdesign, I have used a few hosting companies. SiteGround has truly been the best overall. Customer Service is fast and very knowledgeable. Pricing is great across the whole range, tutorials and other documentation is easily accessible. The 24/7 service is by far, the best I’ve ever seen. All the support team have been so helpful. Glad I finally found a great provider!
Ada
THE BEST hosting service ever!
Very thankful to the prompt and skillful customer representatives who are always able to help solve issues with my websites every time – in just minutes! Even other hosting companies in my city with local staff cannot help me at this speed!
And there’s always someone around 24 hours a day, every day!
Thank you, Siteground team!! =)
Shawn
Just swapped from another hosting company and the pre-sales service was amazing – fast, friendly and efficient. Far different experience than past companies.
Shaul Hagen
As usual, they had my issue worked out within 5 minutes and I was off and running. Simple DNS update for URL forwarding! These guys are my go to for all my web clients both for my tech business and for any personal sites I put together for friends and family!
Lissette Edward
Siteground provides excellent and super fast customer service. Their promptly response to my question is already a good indicator of how efficient this company is.
Daniel B.
Super impressed again with the Siteground crew. No one’s giving me anything to write this except bad a$$ customer service from the Siteground team, but that comes standard anyway. I’ve had other hosting services in the past, and there really isn’t a comparison. Siteground has made hosting my website super easy. A++++ thank you!!
Nahim Rashid
We buy hosting today and it support and help are excellent
Bill
I have used another well known hosting company for the last two years, on six sites, their customer service was nowhere near as good as this. SiteGround fixed my order on the spot. Well done.
Roger Burningham
I was thinking about opening an account based on the Wordpress ‘Growbig’ offer but found the wording quite confusing. When they state on their website a special offer of £5.75 p/month I expected to sign up for a year and pay monthly £5.75 p/month and after that the special price would revert to the normal rate for the next year.
Wrong! If you sign up for a year and pay in advance then you get it at the special rate shown for that year.
I hope they can make this a little clearer, I had to go online on a web chat to clear the matter up and pre-sales support was quite quick for a Sunday afternoon so top marks for that! I’m still considering going with them based on all the reviews here but need to close my existing VPS down first.
Susie
Can I give a 10 star! I’ve never had a chat conversation where Siteground went over and beyond to help me out! Amazing service!
Special thank you to Alessandro A.
Nikko Karki
Can I leave a six-star review?
Never, ever have I experienced such helpful and fast support from any kind of company.
I really feel like the support staff want to help me and go out of there way to make it as easy as possible.
The servers are BLAZINGLY FAST and everything just works like it’s supposed to, all the time.
SiteGround’s approach to customer service should be a university level case study for future business leaders.
Thanks guys.
Molly
I use Siteground for my Skadate/Oxwall software and I am beyond pleased with their support and the amount of services they have. I can ask exactly anything, and the support is quick and thorough and always very friendly and personal. I’ve had a couple of other hosting services during the years and Siteground is by far the best I’ve ever had.
The only thing which is a shame is that I can’t register my .se domain with them, but that’s no fault of theirs.
Five stars and a gold one on the side
Steve
Every contact I’ve had with Siteground has been an excellent experience. Support is top class, accurate, fast, and friendly. In general a shining example.
Van
All my clients are with siteground. Why? Because the support team members are always there for you and they love to help you. Unlike all other hosting service providers. Ivan N. you are the best. Well not just you, all the tech supports. Once again, thanks siteground.
Alison de Lorm
I’m a newcomer and not very technical. I am hugely impressed by the friendly, quick and helpful service team on the live-chat. Service speed and quality is a real differentiator!! Well done, Siteground team!!
Marvin Parker
My personal situation forced me to close my online business for a while. I came back to SiteGround based on my prior experience with their great service. Customer service helped me setup my website gain using the Chat option. Again, SiteGround’s performance was great. Service was excellent and timely. It less that 30 mins. using Chat to get it all done. Great to be back with SiteGround.
Kit Johnson
After trying two other shared hosts, Siteground is the only one that makes me truly happy! Their technical service is excellent, their support is amazingly prompt and thorough. I couldn’t really ask for anything else.
Billy E. Barnes
On my time as a computer owner,I have used at least 50 applications of various kinds; some had decent help desk assistance, most had little or none.
SiteGround’s chat service is amazing. I never have to wait more than a few seconds, and every person with whom I’ve chatted has been knowledgeable, agreeable, and patient. Also I greatly appreciate SG’s policy of sending a transcript of the chat so I don’t have to write down a lot of notes while I’m in the midst of a chat.
SiteGround, you rock!
Billy E. Barnes
Gordon Moe
A person can buy web server space anywhere. In the end, it comes down to GREAT SERVICE and SiteGround provides that. They are always able to answer my questions quickly and clearly. I only know enough to be dangerous and they are clear in their explanations. I’m moving all of my sites to SiteGround AND I just upgraded my account with no hesitations.
stilyana
I am really amazed by the level of professionalism.
Really patient and fully devoted.
Thanks so much!
Stilyana
Zainol Saidon
Fast support. Best services
Chris Naish
Used a few different big name webhosts, even when people say they are great, they usually end up going downhill or not being as great as people have told me.
Moved away from SiteGround once to pick up one of those “cheap” deals and ended up regretting it after trying a few of those big names. SiteGround are consistently good (I’m talking over many years!) and the customer service absolutely rocks.
Never will I leave you again my sweet SiteGround!
Joe Mc Anelly
I have used several hosting companies over several years. Found Siteground by accident. I am still learning about websites and hosting and I can truly say that Siteground have been outstanding over the last 12months on hosting and helping me sort out technical problems with my websites.
I have transferred all of my website to Siteground.
Craig Pesta
I admittedly have only used one hosting service in my life – and that is SiteGround. But I’m also not a person to write online reviews. As a complete web-deisgn amateur, I really didn’t know where to turn for advice and support. SiteGround proved to be very useful in getting my website up and running.
Nothing is more important to me than customer service, as I am very busy and have limited time each week to work on buildingmy website. Siteground support (a real person) is available to walk you thru some of the most complicated processes of web development. Without those support/cust service reps, I would have been lost. At <$4 month, this is a STEAL. I recommend SiteGround wholeheartedly.
Craig
matteo zucchini
Great support and assistance! I love Siteground!
matteo
Geri
I’ve moved from JustHost to SiteGround about 10days ago. I fed up with many things at JH, made a careful research and decided to swap to SG. I am very satisfied so far. Well, actually I am extremely satisfied
cPanel 5 stars
features 5 stars
hardware 5stars (ah..can’t compare it to JH)
customer service >> YESSS, that is called customer service
Absolutely recommended!
(I will get back in half a year – hopefully still as a happy client;)
Keep up the good work guys!
Alessandro from Italy
Very Good assistance
Deena
I love SiteGround. I had two chats that were not satisfactory — very unusual for SiteGround — but the supervisor solved my problem in about one minute. They are the absolute best.
Tommy Sanderson
I cannot say enough how helpful siteground always is when I have an issue. I always recommend them as will use them as long as i do websites!
Eyal
BEST SERVICE EVER. They resolved a complex and urgent issue in a matter of minutes.
JOAO MAGALHAES
Thanks once again for your fast support, updates a fixing the issue that we have with our clients.
SITEGROUND IS TEH BEST HOSTING COMPANY THAT I WORKED ON THE PAST 10 YEARS!!!
Thanks to all support team!
Joao
Romy Banciu
Their customer support is top notch. Very knowledgeable, professional, and they solved my issue very fast.
On top of that, the 2 sites I have on their servers load super fast. I tried moving the sites on a different hosting company, and I’ve seen a significant drop in income due to poor loading times. I can honestly say that SiteGround actually helps me make more money each day.