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Como corrigir o problema de atualização e redirecionamento da página de login do WordPress

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Sua página de login do WordPress continua sendo atualizada e redirecionada quando você tenta fazer login no seu site?

Esse problema o bloqueia na área de administração do WordPress, impossibilitando-o de trabalhar em seu site.

Neste artigo, mostraremos como corrigir o problema de atualização e redirecionamento da página de login do WordPress.

Fixing the login page redirect and refresh issue in WordPress

O que causa o problema de atualização e redirecionamento da página de login no WordPress?

O erro de atualização e redirecionamento da página de login do WordPress geralmente é causado por configurações incorretas de URL do WordPress ou falha na definição de cookies de login.

Normalmente, quando você faz login, o WordPress valida seu nome de usuário e senha e, em seguida, define um cookie de login no seu navegador. Depois disso, ele o redireciona para o painel do WordPress.

Se o WordPress não conseguir definir o cookie de login corretamente ou se o URL da área de administração do WordPress estiver incorreto, você será redirecionado para a tela de login em vez do painel de administração.

Login page redirect issue in WordPress

Os problemas de login também podem ser causados por diferentes erros do WordPress, como o erro ao estabelecer conexão com o banco de dados, erro interno do servidor ou a tela branca da morte.

Com isso em mente, vamos solucionar e corrigir o problema de redirecionamento e atualização da página de login do WordPress. Você pode usar esses links rápidos para ir para um método específico:

Observação: se você quiser experimentar as etapas avançadas deste tutorial do WordPress, crie primeiro um backup do seu site. Consulte nosso guia sobre como criar manualmente um backup do banco de dados do WordPress.

Tutorial em vídeo

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Método 1: Limpar cookies para resolver problemas de login

O WordPress usa cookies para autenticação de login, portanto, a primeira etapa na solução de problemas de login do WordPress é a mais simples. Você precisará limpar os cookies e o cache do navegador.

No Google Chrome, basta clicar no menu de configurações do navegador e selecionar Mais ferramentas ” Limpar dados de navegação.

Clear browsing data in Google Chrome

Isso abrirá a página Configurações do Chrome com um pop-up “Limpar dados de navegação” exibido na tela.

A partir daí, você precisa selecionar as opções “Limpar cookies e outros dados do site” e “Imagens e arquivos armazenados em cache”.

Clear cookies and cache in Google chrome

Em seguida, clique no botão “Limpar dados”, e o Google Chrome limpará o cache do navegador.

Além disso, certifique-se de que seu navegador tenha os cookies ativados. Depois de fazer isso, reinicie o navegador e tente fazer login. Isso deve corrigir o problema para a maioria das pessoas.

Temos um guia completo com capturas de tela que mostram como limpar o cache e os cookies em todos os principais navegadores.

Método 2: Atualizar as configurações de URL do WordPress

O WordPress vem com configurações para a URL de seu site e a URL de sua instalação do WordPress.

Se você tiver acesso à área de administração do WordPress, poderá ver essa opção na página Configurações ” Geral.

WordPress URL settings

Se esses URLs estiverem incorretos, o WordPress o redirecionará de volta para a página de login.

Como não é possível acessar a área de administração do WordPress, você precisará editar o arquivo wp-config.php para corrigir esse problema.

O arquivo wp-config.php é um arquivo especial no WordPress que contém suas configurações importantes do WordPress. Você pode acessá-lo usando um cliente FTP ou por meio do aplicativo File Manager no painel da sua conta de hospedagem do WordPress.

Editing wp-config.php file via FTP

Você encontrará o arquivo wp-config.php na pasta raiz do seu site. Basta editar o arquivo e colar as seguintes linhas de código logo antes da linha que diz: "Isso é tudo, pare de editar! Feliz publicação".

define('WP_HOME','https://www.example.com');
define('WP_SITEURL','https://www.example.com');

Não se esqueça de substituir “example.com” por seu próprio nome de domínio.

Depois disso, salve as alterações e carregue o arquivo de volta em seu site.

Agora você pode visitar o site do WordPress e tentar fazer login. Esperamos que isso tenha resolvido o problema para você. Caso contrário, continue lendo para ver outras etapas de solução de problemas.

Método 3: Excluir o arquivo .htaccess no WordPress

Às vezes, o arquivo .htaccess pode ser corrompido, o que pode resultar em erros internos do servidor ou no erro de atualização da página de login.

Basta acessar seu site usando um cliente FTP ou por meio do aplicativo File Manager no painel do seu provedor de hospedagem.

Uma vez conectado, localize o arquivo .htaccess no diretório raiz do seu site e faça o download para o seu computador como um backup.

Se você não conseguir encontrar o arquivo .htaccess, este guia sobre por que o arquivo .htaccess pode estar ausente poderá ajudá-lo.

Delete .htaccess file in WordPress

Depois disso, vá em frente e exclua o arquivo .htaccess de seu site.

Em seguida, abra o diretório wp-admin e, se houver um arquivo .htaccess lá, vá em frente e exclua-o também.

Agora você pode tentar fazer login no site do WordPress. Se conseguir, isso significa que o arquivo .htaccess estava impedindo que você fizesse login no WordPress.

Depois de fazer o login, basta acessar a página Configurações ” Permalinks no painel de administração do WordPress e clicar no botão “Salvar” sem fazer nenhuma alteração. Isso gerará um novo arquivo .htaccess para seu site.

Método 4: Desativar todos os plug-ins do WordPress

Às vezes, os plug-ins do WordPress podem causar esse problema, especialmente se houver um conflito entre dois plug-ins.

Para desativar facilmente todos os seus plug-ins do WordPress, conecte-se ao seu site usando um cliente FTP ou por meio do aplicativo Gerenciador de arquivos no painel da sua conta de hospedagem na Web.

Depois de conectado, vá para o diretório /wp-content/. Dentro dele, você verá uma pasta chamada “plugins”. É nessa pasta que o WordPress instala todos os seus plug-ins.

Rename plugins folder to deactivate all plugins

Basta renomear a pasta de plug-ins para “plugins_backup”. Isso desativará todos os plug-ins do WordPress instalados em seu site.

Também temos um tutorial detalhado sobre como desativar todos os plug-ins do WordPress quando o administrador do WordPress estiver inacessível.

Depois de desativar todos os plug-ins, tente fazer login no site do WordPress. Se tiver êxito, isso significa que um dos plug-ins estava causando o problema.

Método 5: Reverter para o tema padrão

Os temas do WordPress também podem causar conflitos após a atualização para uma versão mais recente do WordPress ou do próprio tema. Para descobrir se o problema está sendo causado pelo seu tema, será necessário desativá-lo.

O processo é semelhante ao da desativação de plug-ins. Conecte-se ao seu site usando um cliente FTP. Em seguida, vá para o diretório /wp-content/themes/ e renomeie o diretório do tema atual para “themes_backup”.

Depois de fazer isso, tente fazer login novamente. Se tiver sucesso, isso significa que seu tema estava causando o problema.

Agora você pode reinstalar uma nova cópia do tema para ver se isso resolve o problema. Se o problema reaparecer, será necessário entrar em contato com o suporte do seu tema ou mudar para um tema diferente do WordPress.

Esperamos que este artigo tenha ajudado você a resolver o problema de atualização e redirecionamento da página de login do WordPress. Talvez você também queira ver nosso guia completo de solução de problemas do WordPress ou conferir nossas principais opções dos melhores plug-ins e ferramentas do WordPress para expandir seu site.

Se você gostou deste artigo, inscreva-se em nosso canal do YouTube para receber tutoriais em vídeo sobre o WordPress. Você também pode nos encontrar no Twitter e no Facebook.

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Editorial Staff at WPBeginner is a team of WordPress experts led by Syed Balkhi with over 16 years of experience in WordPress, Web Hosting, eCommerce, SEO, and Marketing. Started in 2009, WPBeginner is now the largest free WordPress resource site in the industry and is often referred to as the Wikipedia for WordPress.

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Reader Interactions

355 ComentáriosDeixe uma resposta

  1. Syed Balkhi says

    Hey WPBeginner readers,
    Did you know you can win exciting prizes by commenting on WPBeginner?
    Every month, our top blog commenters will win HUGE rewards, including premium WordPress plugin licenses and cash prizes.
    You can get more details about the contest from here.
    Start sharing your thoughts below to stand a chance to win!

  2. Helen says

    this is one of the best tutorial that fixed my issue.. ive tried so many and it just messed my code.

    what i did was just delte my htacess and generated a new one.. and im even able to login to my wp admin already

  3. Benjamin Marlatt says

    I have tried everything and nothing works!! I then tried re-registering, but that completely wiped out my dashboard. I’m getting extremely frustrated over this!!

  4. Brown says

    My site doesnt login to dashboard or takes time to load the /wp-login page which after inserting the login details it takes forever to load … but on a different network it loads well what could be the problem

  5. Bethany says

    Thank you so much for this article! Thankfully mine was an easy fix and I just needed to delete the cookies from WP.org so I could sign in. I had just reset my password before the error occurred where it kept refreshing the log in screen so that may have had something to do with it.

  6. Shay says

    Hi guys,

    I’ve tried everything and nothing worked. I had the same problem with another computer and after about 5 attempts I got in but this morning I tried logging in with another computer, it’s happening again. The page redirects to mysite.com/wp-login.php. Any ideas?

    Thanks all for your help!

  7. Patrick Ogbuitepu says

    LAST RESORT THAT WORKS
    You can temporarily disable redirection from the wp-login.php file and then delete all newly installed or updated plugins.

    1. Disable redirection by opening the file wp-login.php

    2.Scroll down to the line where you have the code “do_action( “login_form_{$action}” );”
    Mine was around line 461

    3. Comment out that line of code to disable redirection

    4. Save the file. You will now be able to login using example.com/wp-login.php

    5. Disable or delete all recently installed plugins especially plugins that manage access control functionalities

    6. Clear your cookies and cache

  8. nirmal says

    define(‘WP_HOME’,’http://example.com’);
    define(‘WP_SITEURL’,’http://example.com’);

    i change this examples.com to my site url, now not able to login. it shows 401 unauthorized. After changing the original file wp-config also, not able to login. any idea?

  9. Paul says

    Turned out to be one of my plugins that was giving me grief, simply went into my Ftp and deactivated them and got rid of the last plugin that i installed, happy days fixed the problem, many thanks guys your knowledge is invaluable , respect!

  10. Graham Campbell says

    Tried these to no avail. My host says “The site ran out of space” except that there is 3gb free, so that’s not true. This problem is on 40+ sites and happened at the same time, so it’s not me but I have grumpy customers expecting me to fix it.

    Site works but login does not,

    I get :

    https://example.com/wp-login.php?redirect_to=https%3A%2F%2Fexample.com%2Fwp-admin%2F%3Fdoing_wp_cron%3D1512599810.4524919986724853515625&reauth=1&doing_wp_cron=1512600006.5833470821380615234375

    Any thoughts welcome. Thank you

  11. Abby says

    Finally! The delete .htaccess file works fine for me! Also have to go to Settings > Permalinks and click Save to generate a new .htaccess file.

      • WPBeginner Support says

        Hi August,

        If you cannot login to your WordPress site, then you can refresh permalinks via FTP. Simply connect to your website using an FTP client. After that download your .htaccess file to your computer as a backup. Now delete the .htaccess file from your server. You can now try to log in to your website.

        Once logged in you can go to Settings > Permalinks page and click on the save changes button to generate new .htaccess file.

        Administrador

  12. Andrew See says

    My problem was customers needed to try login 3 times before it goes through for Chrome, IE and Opera but not for Firefox users. I am using Woocommerce and WP (currently the latest although it started happening about the last upgrade or earlier). Tried clear cache, delete htaccess. Didnt work. The following worked:
    Added a new page and re-direct the “Woocommerce|Account” (login) page to the new page.
    This worked. I then pointed the Account page to the original Account page and it worked. Guess something got refreshed. Thanks for the tips anyhow.

  13. Gina says

    after changing site URL through the dashboard the whole site went to 404. Your define(‘WP_HOME’,’http://example.com’);
    define(‘WP_SITEURL’,’http://example.com’);
    solved that issue, but now I need to move my site to the root directory and don’t know how because of this fix.

    HELP!

  14. Phil says

    Thanks for the guide.
    Updating the site URL using

    define(‘WP_HOME’,’https://example.com’);
    define(‘WP_SITEURL’,’https://example.com’);

    Worked for me :-)

    • Jason says

      Pro Tip : I have the same problem, check your wp-config.php file and locate : WP_ADMIN_COOKIE_PATH or ADMIN_COOKIE_PATH and erase it!

  15. Jon says

    All of these steps did not fix my problem.

    I think I’ve found part of the cause though.

    When I type in mysite.com/wp-admin I am redirected to mysite.com/wp-login.php only the redirect is incorrect.

    Rather than redirecting to mysite.com/wp-admin after login it is redirecting to mysite.com/domains/mysite/wp-admin

    Any help out there for fixing this?

  16. TH says

    Hi.
    I moved my site from my local host to live following the steps in your article related to that.
    I faced some login/redirect issues.
    I tried all the steps as listed in this article.
    When I revert back to default theme, the page only shows a text of my domain name with no other content.
    When I delete .htaccess file, it shows my home page but when I click on login button it shows 404 error NOt Found
    When I update site url, I also get 404 error when I click on login button or go to domain/wp-admin

    What else can I try to troubleshoot?

    Will appreciate your help.
    Thanks.

  17. Geetika jain says

    I am not able to understand what is the problem with my website. In home page after 5 posts i am not able to post anything, in the dashboard, it redirects me to the post page. and revolution slider is not activating in my site.

  18. Richard Payne says

    I can not log in it gives me a page can not be founed I think it is because my web page name was altered in an plug in

  19. Dan says

    Everytime I log in I am redirected to the My sites page (light Blue) I want to go directly to the standard dashboard. Can someone help me fix this problem

  20. amacn says

    hI! I have just paid my renewal and when I try to login to my account it keeps telling me error?? Why is this ?? Thanks.

  21. John D'signer says

    thanks a lot..this is so helpful to retrieve wp site as mush as easier way.every pin points are so understandable and worth to try it.oncw again thank you so much

  22. Adele says

    Why can’t I access my WordPress dashboard anymore? It’s driving me insane. I have tried resetting the password, several times, but it keeps telling me there is no account with that name. I need to publish a blog but I can’t. HELP!

  23. Giorgio Mula says

    Hi there,

    I have a weird issue with login on WP: my problem arise with domain redirect because I have a wp site into a subfolder of my domain (www.example.com/site) and a redirect from my provider (www.example2.com) that I setup to point at http://www.example.com/site.
    WP works great except for “login”: I can access from http://www.example.com/site but not from http://www.example2.com. From this last one it happens that pushing “Login” button simply get no result. Do you have any idea? Both WP_HOME and WP_SITE_URL point to http://www.example.com/site

    Thanks a lot for your support and your amazing site

    • WPBeginner Support says

      Hi Giorgio,

      We are not sure we understand your issue correctly. However, it seems like example2.com is already redirecting to your other website. In that case, you’ll not be able to login from there.

      Administrador

  24. Tariq says

    I am running a WP website, Its about mobile products tells Specifications and features of smartphones. I tried to activate a price filter plugin for my website but they said I have to activate the woo commerce plugin first then filter plugin will work. I did that. But it was a big mess. so I delete the both woo commerce as well as the first one price filter plugin. But now I am facing an issue. when ever I click on my any product on my website or from google search result it comes back to my site homepage. Can anyone help me out about it? I am a beginner. Thanks

  25. Salman Ansari says

    i Just copied all the wordpress folder to one site to another & Import All my database but… after login, page redirect to previous site….
    what should I do?

    • WPBeginner Support says

      Hey Phil,

      Before you reinstall please try these:

      1. Try to access login page by visiting http://www.example.com/wp-login.php

      2. Try updating your permalink structure. Connect to your website using an FTP client or File Manager in cPanel. Locate the .htaccess file in the root folder of your website. Download the file to your computer as a backup and then delete it from your website.

      Administrador

      • Vincent Sabatia says

        Had the same problem though all I had to do was to reset my admin user password to something stronger, cleared the browser cache and everything started working fine

  26. Denise says

    None of these solutions worked for me, nothing. I was completely perplexed. Finally, I went to the WordPress forum on my hosting site, Dreamhost, and found a thread about login problems. Turns out I didn’t have my auth keys and salts defined. A quick cut and paste into my wp-config.php file and boom! I’m in! So my addition is to check with your hosting service and see they have specific instructions or recommendations. IDK why my wp-config.php was wrong in the first place, but so glad I found the fix! This has been frustrating!

  27. Marcelo Muianga says

    Thank you so much, deleting the .htaccess did the trick, just remind people to show hidden files on file manager html root of their cpanel

  28. Aman Potlia says

    hey thanks your last method update url method really works for me. now i am able to log in my wordpress admin panel

  29. Brad says

    Super helpful, thank you. I had 2 or 3 plugins running that did logins and membership and they basically made my site inaccessible.

  30. Graeme says

    The site url option:

    define(‘WP_HOME’,’http://example.com’);
    define(‘WP_SITEURL’,’http://example.com’);

    worked for me. The problem happened when I moved a site from a .co.nz to .nz url.

    Thanks.

  31. Awais Khalid says

    Sir i have uplaod database file and and backup for my old website on new domain but it is redirecting to old website and i am unable to access WordPress Login page

    • WPBeginner Support says

      Hi Awais,

      You will need to change the site URL. You can do that in your wp-config.php by adding this code:

      define('WP_HOME','http://example.com');
      define('WP_SITEURL','http://example.com');

      Administrador

  32. David ACQ says

    Last option worked for me just fine (Update Site URL)

    define(‘WP_HOME’,’http://example.com’);
    define(‘WP_SITEURL’,’http://example.com’);

    I wish i could know what caused the problem and why that solution was the one that worked, in order to prevent having this issue again and be alert of else issues could produce the origin problem.

  33. Bakkiya says

    Having a problem login into wordpress wp-admin page. No error messages, but keep getting redirected to the login page itself.

    Wrong credentials return appropriate error message, but not in this case. No white screen of death also. Just the login page reappearing, after shaking a couple of times.

    Tried all suggested methods, including clearing cookies, deactivating plugins, deactivating theme. And deleting .htaccess, making appropriate entries for site url and home url in wpconfig, enabled wp_debug too. Tried all tricks recommended.

    Interestingly, this has happened in two different servers, with two different staging sites (both in advanced stages of development) – on two different servers…one windows, one linux. These were working fine till last night…and then this sudden has happened since morning.

    Can any one suggest what the problem could be?

    • Nithin Bhaktha says

      Well I had the same problem yesterday just after installing WordPress. Check in your host cPanel if varnish caching has been enabled. If so, go ahead and disable it. Wait for 30 minutes and then try logging in.

      • Tushar says

        You my friend deserve a pat on the back. After struggling for nearly the whole day and trying everything else out, your solution is what finally worked. I disabled varnish and voila, I am in :)

  34. Siddhesh says

    Nothing work for me ? dont know how to fix it? please help ?
    Cant login to wordpress dashboard
    it says sorry you are not allowed to access this page

  35. Sheila King says

    I was locked out. At first I doubted my password and tried to get a reset but my admin log in page was just doing circles with my website front page. I tried every action suggested – even managing to get the dreaded blank, white page.

    So I started putting everything back as it was to try again another day. But with a deleted .htaccess file and the theme and plug in still deactivated I managed to get a password reset from WP – I’m in!

    Thank you to everybody who commented.

  36. Muhammad Aqeel says

    follow this tutorial A to Z problem not solved. i couldn’t login to my wp-admin since i migrate my wordpress website from localhost wamp to web server using cpanel. the front end design not rendered properly and also i couldn’t login to my wordpress admin

  37. Cathy Ford says

    I have a slightly different problem — when I am logged off wordpress and on my website when I click on the main menu to select a page I get redirected to the WordPress Login page. It is sporadic and seems to happen with several different links. This is also happening to visitors to my site so it’s not just my computer. .
    Thanks, Cathy

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