Você está enfrentando problemas de upload de imagens em seu site WordPress?
Para a maioria dos iniciantes, os erros de upload de imagens podem ser bastante confusos porque podem aparecer sem que você faça nada de diferente. De fato, a falha no carregamento de imagens é um dos problemas de imagem mais comuns no WordPress. Felizmente, é muito fácil corrigi-lo e você mesmo pode fazer isso.
Neste artigo, mostraremos como corrigir o problema de upload de imagens no WordPress.
Tutorial em vídeo
Se você preferir instruções por escrito, continue lendo.
O que causa o problema de upload de imagens no WordPress?
O problema de upload de imagens no WordPress geralmente é causado por permissões de arquivo incorretas. Seus arquivos do WordPress são armazenados no servidor de hospedagem na Web e precisam de permissões específicas de arquivo e diretório para funcionar.
Permissões de arquivo incorretas impedem que o WordPress leia ou faça upload de arquivos no servidor de hospedagem. Você pode receber o seguinte erro do WordPress ao fazer o upload de um arquivo de imagem:
‘Não foi possível criar o diretório wp-content/uploads/2019/04. Seu diretório pai pode ser gravado pelo servidor?
Ou você pode ver o erro:
‘O arquivo carregado não pôde ser movido para wp-content/uploads/’.
Outro sinal desse problema é que suas imagens desaparecem da biblioteca de mídia do WordPress.
Meu site estava funcionando bem antes. Quem alterou as permissões de arquivo?
Isso pode acontecer devido a vários motivos. Uma configuração incorreta em seu servidor de hospedagem compartilhada pode, às vezes, alterar essas permissões sem que você faça nada.
Por exemplo, seu provedor de hospedagem na Web executou uma atualização que alterou inesperadamente as permissões de arquivo.
Se tudo o mais estiver funcionando bem em seu site WordPress, basta aplicar as permissões de arquivo corretas para corrigir o problema de upload de imagem.
Dito isso, vamos dar uma olhada em como definir as permissões de arquivo corretas para corrigir problemas de upload de imagens no seu site WordPress.
Como corrigir o problema de upload de imagens no WordPress
Para alterar as permissões dos arquivos, você precisará usar um cliente FTP.
Primeiro, conecte-se ao seu site via FTP e, em seguida, vá para a pasta /wp-content/. Dentro dela, você encontrará a pasta uploads, que é onde o WordPress armazena todos os uploads de mídia, inclusive imagens.
Agora, clique com o botão direito do mouse no diretório de uploads e selecione “File Permissions” (Permissões de arquivo).
Isso abrirá a caixa de diálogo de permissões de arquivo.
Primeiro, você precisará definir as permissões de arquivo para o diretório de uploads e todos os subdiretórios dentro dele como “744”.
Para fazer isso, digite 744 na caixa de valor numérico e marque a caixa ao lado de “Recurse into subdirectories”. Agora, clique no botão de opção “Apply to directories only“ (Aplicar somente a diretórios).
Clique no botão “OK” para aplicar essas alterações. Seu cliente FTP começará a aplicar as permissões de arquivo aos diretórios.
Observação: se a configuração das permissões de diretório para 744 não resolver seu problema, tente 755.
Na próxima etapa, você precisará definir permissões de arquivo para todos os arquivos no diretório de uploads.
Para fazer isso, clique com o botão direito do mouse no diretório de uploads e selecione permissões de arquivo. Na caixa de diálogo de permissões de arquivo, altere o valor numérico para “644”.
Marque a caixa ao lado de “Recurse into subdirectories”. Em seguida, você precisa clicar no botão de opção “Apply to files only” (Aplicar somente a arquivos).
Por fim, basta clicar no botão “OK” para aplicar essas alterações.
O cliente FTP agora alterará as permissões de todos os arquivos dentro da pasta de uploads. Quando isso for feito, você poderá voltar à área de administração do WordPress e tentar carregar imagens novamente.
Se você tiver algum formulário de upload de arquivo em seu site, teste-o também.
Observação: se você não souber como usar um cliente FTP, também poderá usar o gerenciador de arquivos fornecido pela empresa de hospedagem do WordPress. Como as capturas de tela variam de acordo com a hospedagem, você precisará falar com o suporte deles para obter instruções.
Esperamos que este artigo tenha ajudado você a corrigir o problema de upload de imagens no WordPress. Talvez você também queira ver nosso artigo sobre como escolher a melhor hospedagem WordPress ou nossa comparação das melhores alternativas da GoDaddy.
Se você gostou deste artigo, inscreva-se em nosso canal do YouTube para receber tutoriais em vídeo sobre o WordPress. Você também pode nos encontrar no Twitter e no Facebook.
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henry says
HELP!
I tried uploading an image. An error says “File upload stopped by extension.”
What’s wrong?
WPBeginner Support says
Try these troubleshooting tips to figure out whats causing the error.
Administrador
Vlad says
Had the same issue on my site and it took me couple of hours to figure out the problem.
In my case the issue was generated by Wordfence plugin after i cheked in Option section at the bottom the line “Disable Code Execution for Uploads directory”
I was in the point of making back-up of database and to start again reinstaling everything from the scrach.
After uncheking that selection from above in Option tab, everything come to normal.
Rob says
I tried your suggestions, I changed 755 to 744 and 644 fore the files. Did not work for me. Changed it back but problem http eror when uploading image file keeps appearing.
any other suggestion!!!!
Brad F. says
I was getting an HTTP error when trying to upload images on WordPress. Whatever the most current version is right now. I went through disabling any plug-in that I thought might have some impact on images. None of that seemed to help.
Today, I got on FileZilla and used the steps above. Switching to 744 broke images on my blog. If it wasn’t previously cached in my browser, it loaded as a broken image. So, I switched everything back to 755, which is what it was set to initially.
After that, I went into the upload folders that match the months of the posts I was trying to add images to. I found, in FileZilla, that even though my WordPress dashboard in Chrome was showing that the image had not properly uploaded, and showed up as a little dot in the Media Library, it was actually in the folder in FileZilla and had “crunched” into different sizes as usual. I had deleted these images in the WordPress dashboard, but that apparently didn’t carry through into the database. So, I deleted them through Filezilla.
When I attempted to re-upload the image through WordPress, it went in without a hitch. I’m not sure if this is unique to my situation, or if I’m forgetting anything, but I’m putting this here in case it’s helpful to anyone else having the same problem.
agraj says
thank you very much.solved my headache.Thank you very much..
alex says
744 made my site not showing ANY picture :))) went back to 755 witch fixed it
but my HTTP error is still there…
WP 4.5.1 on HostGator, nothing special changed prior to the famous HTTP error when uploading files directly into WP
Krishnarajsinh says
755 worked for me at
Reuben says
Here’s some important information for anyone using GoDaddy – I followed the guide above which resulted in my website going down completely as it was unable to connect using the permissions above – I called up Godaddy to find out this default permissions to reset it and they were utterly useless.
After a good number of hours messing around I managed to fix it by changing all the folder permissions that I’d amended to 705.
Hope this helps anyone experiencing a similar issue!
jackhamm says
So…..I was having the broken image link issue and did what it suggested above, mine were set at 705 when I had the issue. I have godaddy as a host. I did the steps above and it didn’t work and 705 was what it was set at before I tried to fix it. Any other settings I can try =( ) am SOL with 705 and 755.
collins says
trying to edit the file permision via my server..i dont see any number
Reuben says
I followed your guide… now not only can I not upload images but I can’t get onto any part of my website – thanks a bunch!
WPBeginner Support says
Try to undo any steps you took earlier to get back to the point you started from.
Administrador
Raúl says
Or you can try to put all in 777 it’s not secure but… remember the meaning of the octal sequence read=4, write=2, execute(or x)=1, then rwx=4+2+1=7 and r-x=4+0+1=5 or rw-=4+2+0=6, and the position of the bit indicate the user level, so if you put all in 777 bring permissions for everybody do all what they want. In all cases I recommend to put in contact whit the support team of your hosting, maybe they have a protocol for strange behavior.
salman says
thanku i helps me alot to fix my blog
sophie says
755 worked for me, thanks very much for the clear and helpful instructions!!
Christine says
Glad I am not the only one. I can upload some but not all of them. Mainly in the blog.
vic says
Please I got this error!,The uploaded file could not be moved to wp-content/uploads/2016/04.
How can I escape from this
mehdi says
the same problem for me !!! now we are in 05 month but still trying to upload in 04 month and it can’t success so fail and failed and … is there any trick ??
Dawn Cunnane says
Wp Beginner to the rescue again! I thought I had a file permission issue as soon as I got an error uploading and watched this video to make sure how to change it properly. 744 didn’t work for me but 755 did, thank you guys!
John says
Hi, I tried changing Numeric value to 744 and now when I try to go to either my site or the /WP-admin dashboard I get a’ Server Error 500′ message. I’ve tried changing it back to 755, but no luck. I’m in a much worse position now! Any ideas on how to restore it back?
WPBeginner Support says
Please follow the troubleshooting steps in our guide on how to fix internal server error in WordPress. You can also contact your web host for support.
Administrador
moon says
Hi,
I tried to move the wordpress site to another hosting using the wordpress export and import function (due to some reasons unable to use MySQL database migration). After the migration, I found no image shown on Media Library (but the webpages worked okay with the images shown properly). It makes problem for me to amend and change the images latter.
Would you please let me know where to get the images of the uploads area into Media Library.
Thanks
Sonali says
I am not able to upload the pictures on my blog post. it just shows some blue box which shows the name of the image.
Muhammad says
Hi i have shifted my website from http to https as i buyed ssl certificate..after that my site is now working fine but only some images are bot showing and even media library images all are broken now..can i use this method to resolve my issue..plz help realy panic these days
Have a look and suggest me
Thanks alot
WPBeginner Support says
Please try Really Simple SSL plugin. Take a look at our guide on how to add free SSL in WordPress with Let’s Encrypt. Since you already have a certificate, just scroll down to updating WordPress URLs section.
Administrador
Kristen says
Having the same trouble as several above – tried the recommended 644 fix and it broke it further. Switching back to 755 did not fix it.
Weird issue, though… the time/date stamp from all of the broken images is Dec 31 1969!
Help!
Keith says
Hi,
I am very desperate for help. Initially I only have the problem for http error when uploading new images after updating my wp to 4.4.1
So, after I followed your guide and changed the permission, now all my images from my website, inside my wordpress, post and thumbnail all not showing. How can I reset to my original permission settings. it’s like making it worse.
Please please help me.
Regards
Keith Yuen
WPBeginner Support says
It looks fine at our end. Seems like you already fixed it.
Administrador
GMestres says
ATTENTION: Try to not use CAPS to name the files.
MuhammadNauman says
It didnt worked for me!! Day before i tried all stuff and suddenly uploading starts but right now it seems like old !! Cant upload images says HTTP error!
Any other solutions!!
Jared says
I also have this error. My hosting claimed it was something with the theme I uploaded, but the theme host directed me here.
Any idea why the http error is showing?
Robbie Ferguson says
This didn’t work for me so I dug a bit deeper.
Turns out WordPress did not change the “upload folder” when I had previously renamed the site in Settings->General. When I change a domain name, my host moves the files automatically. Site a.com now becomes b.com, which moves the files to /home/user/b.com – so the site works fine, but once I try to upload, it fails.
So I checked Settings->Media and sure enough, “Store uploads in this folder” is still set to /home/user/a.com. I edited it, and it works.
So, double check “Store uploads in this folder” and ensure the path is correct in Settings->Media.
Still, thanks for the post–indeed it was smart to change from 755 to 744 anyways… quite a bit safer.
Ebrahim DUROSIMI says
You!!!!!!!!! You are a life saver. THIS IS THE PERFECT FIX… Thanks alot…
Sobia says
Thanks ROBBIE
it worked like a charm,!!!
Laurynas says
Hi,
I have tried this method and unfortunately it did not work for me. But I am more concerned that I have changed permissions numeric value to 755 for files also. I don’t remember what it was before. Does that affect anything? And how I could restore it? Thanks
WPBeginner Support says
You can undo this by selecting the directory in FTP client. Right click and then change file permissions to 644. Select the radio button that says apply to files only and click on the OK button. See the last image in the article.
Administrador
amardeep says
I am also facing the same image broken issue don’t know what to do,to add more my add media option is also not working nothing happens when i click on it
Aafia says
My Images get uploaded but when the post is published all images vanishes and only featured image remains.What could be the Problem?I have tried to fix the problem temporarily by Gmedia plugin. But I would like to know what is the problem with my WordPress media gallery.
Thanks in advance for your consideration.
Cindy says
I’m having this exact same problem! Help!
Aaron says
i can’t upload either. It’s doing my head in. I have tried all the suggested options above and still this happens….
grant says
When im in /wp-admin/customize/header the “add new image” button does nothing.
Im having this on multiple themes and have tried:
Browser
Cookies
All plugins
WP update
User permissions
File permissions
I wonder if its a problem within the code of the customize page and specifically the button not being linked? Please any advice I have been stuck with this for ages.
Asghar says
Hello
Sir I have same problem I do what you said but my problem not solve please tell me what I can do now
Thanks
Nina says
Thanks for helping me fix a little bit of my problem, but my uploads keep showing broken pictures for any added pictures, while the older pictures stay fine even though they have the same permissions, and file paths, etc. Also, it displays perfectly fine on Chrome and my smartphone, however Mozilla wont display certain pictures! I’ve tried everything I could find.
I recently updated to php 5.5 which I suspect caused the issue. For those of you that are still having trouble, I’d suggest backing up everything and doing a fresh install.
I tested another site with a fresh install and had no problem. Ugh. The trials and tribulations of wordpress…
Nina says
I wanted to update that I solved my problem, in case this helps others. I have hotlinking protection enabled via my web host (hostgator). However, I had to
1) Add my own site domain to the list of enabled sites (meaning bypass hotlinking for the site itself)
2) I had to click ‘enable direct linking’ in order to enable others to see it besides myself when logged into wp-admin.
Once I did this, my pictures were able to load, view, edit, etc.! This may not be everyone’s problem, but if you have tried the file permissions fix, then this may be a good next step.
I had to use cpanel to fix this and go to the hotlink protection via hostgator. I don’t know how to fix it for other web hosts, but I imagine it’s similar. Good luck!
Monica says
I had to upload my whole Wp site with a backup and some images were not showing even after trying twice. I used your instructions and worked perfectly. My settings were 755, I tried 744 and then every image was broken. So I went back to 755 for all files and folders and that made it. So I guess original some files had different permissions. Thanks a lot
Najam says
For those who 755 or 777 didn’t work. Check out your Media settings page. If there is a path to where the files should be uploaded, try removing it to make it go to default. This worked for us and now we are able to upload without a problem.
Brenton says
Najam you absolute star! Finally the solution I needed!
susanmcneal says
Thank you! This worked for me!
ann wigmore says
Worked!!
Claire says
Hi, thanks for this – I deleted the whole path (as in, left it blank) and now when I return to Media Settings the box with the path isn’t there, just the size images. Any idea how I can get this back?
Liss says
This worked for me! Thanks so much!!!!
Teresa says
For me useless article, very useful comment. Thanks Najam.
John says
This worked !!! Thanks !
Marie Reynolds says
I am pulling my hair out trying to upload sydney settings to dashboard but it says
The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
I have tried uploading from different servers, even different computers… please help!!!
Syed Hamza says
I also facing this problem. Please help me.
Tanbeen says
I have tried all about this way. but nothing is happening. still image missing. i have contact to the host provider but they said its developer issue. what can i do now? please help me someone.
Vince Comfort says
Hi Tanbeen,
Check your plugins. Try to disable any cache plugin you have. Clear the cached files, then try to upload the images. It should work fine.
If it still doesn’t work, contact me on facebook and I will check it out for you.
Stephen says
Wow! This is fantastic – 755 worked for me. Thanks for this well-written article. First link I found off Google and it solved my problems immediately. Many thanks. *bow*
Mike Sinkula says
Thanks for this. I had to set the folders to 755. But, I got everything working.
ale says
I have the same problem! The file permission didn’t work for me either. I’ve been looking for a solution to this problem for over 4 months! Please give us another solution to try! Thank you!
Phil Chow says
Did not help me either. Followed your instructions to the tee. Help!
Abhishek says
I’m facing http error while uploading image, how to fix that issue? I can’t upload any of the image , does that above tutorial world for that too?
Andrew says
Hi
Just thought I’d add on here that this issue isn’t always a permissions based issue but it can be due to file size. All images were uploading perfectly fine until my client tried to upload files of over 4000px in width and height.
While the upload was successful the admin doesn’t seem to be able to handle the file.
Adam McKenna says
Thanks for the post.
This sadly did not help me.
WPBeginner Support says
Let us know more about your issue, may be we can help.
Administrador
Mandak says
Well, this helped with the broken images in my media library, but didn’t fix the uploading issue. I’m 1/2 way there I guess! Thanks
Valentin says
Hey guys,
How are you? First comment and all. I’d be chippier but I need to get DTB. Right now I’m having a problem uploading media to a site. It’s been replicated both on live and localhost.
The site runs on the Spanish 4.2.2 version of WordPress.
Here’s the rundown:
1) Any attempt to upload media (let’s say, a logo) to the site shows an instant 100% transfer completion message or hangs up.
2) Regardless of what it returns, the files in the media library appear without title, without author, without attachment reference and without date.
3) They are impossible to edit, view, or permanently delete (I don’t even get the option on this last one).
4) The files are in the corresponding yyyy/mm folder and can be deleted there but it doesn’t affect the Media library interface.
Here’s two screencaps to help illustrate:
What I’ve tried:
1) Theme(Salient) & plugin on/off
2) WordPress 4.2.2 Dashboard reinstall
4) .htaccess modsec hack
3) Rain dance
Any help would be most appreciated. Hell, I’d be more than willing to buy someone a beer over this.
Disclaimer: this may or may not be an almost carbon copy from my post at WordPress Support. Yes, I am shameless. I regret nothing!
WPBeginner Support says
We see that you have already tried rain dance, not sure we can be much help after that
but we will try. Have you tried increasing WordPress PHP memory limit. If that doesn’t work then connect to your website using an FTP client and go to wp-content/uploads/ folder to verify that WordPress is able to regenerate image sizes. For any image you upload to WordPress there should be at least three or more copies of the same image in different sizes. If there are no image sizes just the original upload, then most probably your WordPress file permissions are not set properly.
Administrador
Hannah Ransom says
Didn’t work for me with either 744 or 755
Bummer.
Laure says
Hi,
Even tried full access, images seem to be upload correctly, I even have access to them if I use the link displayed in image description (from wordpress/media) but that’s all
still doesn’t work for me
Amir says
Worked great. Thanks.
toby Phillips says
Hi,
I tried this and now all the links to my previous images are now broken on my blog and I still have the upload issue ;-( Any help would be appreciated.
kevin says
Same, all media is broken now.
kevin says
Scratch that, 755 worked. Thanks!!
Jennifer Nini says
The same thing has happened to me. Have you been able to fix it?
David Townsend says
I’m on a Mac using Fetch FTP to access my wordpress files. When I right-click on the uploads folder, I only have an option that says “UNIX equivalent” and a box to enter in the new number 744. There’s no other checkbox options. How do I find that?
WPBeginner Support says
You can enter the file permission by entering the number. Like 644, 655, 755, or 744. Look up for file permissions to learn more.
Administrador
Andrea says
This works brilliantly – clear, simple, easy to follow and solved the problem. Thank you. Andrea
Thabiso says
Thank you for assistance , it worked for me. I created folder in uploads with permission 755 and pictures inside were permission 644 and my array slide show worked