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How to Fix Image Upload Issue in WordPress (Step by Step)

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Are you facing image upload issues on your WordPress website?

For most beginners, image upload errors can be quite confusing because they can appear without you doing anything different. In fact, failure to upload images is one of the most common image issues in WordPress. Luckily, it is quite easy to fix, and you can do it yourself.

In this article, we will show you how to fix the image upload issue in WordPress.

Fixing image upload issues in WordPress

What Causes the Image Upload Issue in WordPress?

The image upload issue in WordPress is typically caused by incorrect file permissions. Your WordPress files are stored on your web hosting server and need specific file and directory permissions to work.

Wrong file permissions prevent WordPress from reading or uploading files on the hosting server. You may get the following WordPress error when uploading an image file:

‘Unable to create directory wp-content/uploads/2019/04. Is its parent directory writable by the server?’

Unable to create directory error

Or, you might see the error:

‘The uploaded file could not be moved to wp-content/uploads/’.

Another sign of this issue is that your images disappear from the WordPress media library.

Missing images in media library

My Site Was Working Fine Before. Who Changed the File Permissions?

This could happen due to a number of reasons. A misconfiguration on your shared hosting server can sometimes change those permissions without you doing anything.

For example, your web hosting provider ran an upgrade that unexpectedly changed file permissions.

If everything else is working fine on your WordPress website, then you can simply apply the correct file permissions to fix the image upload issue.

That being said, let’s take a look at how to set correct file permissions to fix image upload issues on your WordPress site.

Fixing the Image Upload Issue in WordPress

In order to change file permissions, you will need to use an FTP client.

First, connect to your website via FTP and then switch to the /wp-content/ folder. Inside, you will find the uploads folder, which is where WordPress stores all your media uploads, including images.

Now right-click on the uploads directory and then select ‘File Permissions’.

Opening file permissions dialog box for uploads folder

This will bring up the file permissions dialog box.

First, you will need to set file permissions for the uploads directory and all the subdirectories inside it to ‘744’.

Change folder permissions

To do that, enter 744 into the numeric value box, and then check the box next to ‘Recurse into subdirectories’. Now click on the Apply to directories only radio button.

Click on the ‘OK’ button to apply these changes. Your FTP client will now start applying file permissions to the directories.

Note: If setting directory permissions to 744 does not seem to solve your problem, then try 755.

In the next step, you will need to set file permissions for all the files in the uploads directory.

To do that, right-click on the uploads directory and select file permissions. In the file permissions dialog box, change the numeric value to ‘644’.

Check the box next to ‘Recurse into subdirectories’. Next, you need to click on the Apply to files only’ radio button.

Finally, simply click on the ‘OK’ button to apply these changes.

File permissions

The FTP client will now change the permissions for all files inside the uploads folder. Once it is done, you can go back to your WordPress admin area and try uploading images again.

If you have any file upload forms on your website, you should test those as well.

Note: If you don’t know how to use an FTP client, then you can also use the file manager provided by your WordPress hosting company. Since the screenshots will vary from each host, you will need to talk to their support to find instructions.

We hope this article helped you fix the image upload issue in WordPress. You may also want to see our article on how to choose the best WordPress hosting or our comparison of the best GoDaddy alternatives.

If you liked this article, then please subscribe to our YouTube Channel for WordPress video tutorials. You can also find us on Twitter and Facebook.

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Editorial Staff at WPBeginner is a team of WordPress experts led by Syed Balkhi with over 16 years of experience in WordPress, Web Hosting, eCommerce, SEO, and Marketing. Started in 2009, WPBeginner is now the largest free WordPress resource site in the industry and is often referred to as the Wikipedia for WordPress.

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Reader Interactions

297 CommentsLeave a Reply

  1. Syed Balkhi says

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  2. johaness says

    hi , how can I solve this problem. of inserting image in post, , after uploading pic. when I click on insert into post nothing happens

  3. Ed S says

    I tried this initially with 744. This stopped any images appearing at all for me on either wp-admin or my live website. Which was worrying and panic inducing!
    So then tried 755, and images are appearing again on my live website. Which is a relief.
    Still having exactly the same issue with uploading images though. Getting ‘http error’.

    • Angelica Perduta says

      Same problem here. for images over a certain size. They do appear in the media library but with no thumbnail and can’t be edited. Small images do work however.

  4. JOY DUTTA says

    When i go for 744 all thumbnail are shown but uploading error remain
    but when i go for 755 thumbnail gone but uploading error solved..
    Now what shall i do.

  5. Edo Escada says

    I did my way, solved very well

    Go to your hosting cPanel, go to PHP Version in the Software block..
    Go to PHP Options in the right button
    Edit to be like this :
    memory_limit 1024M
    post_max_size 128M
    upload_max_filesize 64M

    Then back to cPanel frontpage

    Go to ModSecurity in the Security section
    Change to Disable for your domain.

    VOILAA !!!!

    Let me know your success story

  6. Tom says

    If the issue is cropping up after transferring a site to a new domain this works for me:
    open the Settings menu, and select Media. If you see a file path with a textbox displaying where the files should be uploaded to, delete the text in the file path textbox, and click Save Changes once you’re done.

    No try uploading an image, should work fine.

    • Katie says

      Thanks – that solved my problem. The server path had somehow been defined in Settings > Media. Removed it and replaced with the default wp-content/uploads, saved and that fixed it :-)

    • Gord says

      Hi Tom,

      I just wanted to say thank you as well. Your post saved me a lot of grief! I used a plugin to migrate a site to a new provider. The tool is excellent, but in this instance were so many files in my uploads directory that I needed to exclude images and move them separately via ftp. I spent an hour carefully checking file permissions and ownership in the WordPress uploads directory until I came across your post. Sure enough, nder “Settings / Media” there was a hardcoded path valid only with my old hosting provider. Great post!

    • ceesay says

      Thank you, thank you, thank you!! This happened when I migrated this site. Hasn’t happened to any of the other sites I’ve migrated, but the Settings>Media path was exactly the problem.

  7. Vimal says

    I am facing a very basic problem, i tried many theme but when i add an element on a fresh new page it show the default content of (pagename and the recent post widget is visible and other widgets are behind my element i.e Slider) behind my slider or hero image Guyz PLz Help me

  8. Mark Hetherington says

    I must have read two dozen different fixes fir this image error thing, then found a solution that s far, far easier than anything else I have read. In fact here’s the solution in three words: Change your browser.

    Yep, that’s all I did. I’ve tried lots of different “solutions” with no joy, then just by chance I was working on a different computer one day, using Opera instead of Chrome (I’ve had the error with IE, Edge, Firefox etc. too) and I had no problem uploading my images. I’ve been using Opera for the purpose for months now and never had the HTTP error since.

    I’m not saying it will work for every occurrence but it’s got to be worth a try!

  9. pooja says

    I have problem ..I want somebody help me please..
    Some content of website like footer content are not displayed on chrome but it displayed on other web browser.I also change the Setting of chrome but its not work .So please help me…

  10. Pooja says

    I have my old pictures in wordpress.
    But i’m unable to upload new images.

    Everytime i got this message….” Unable to create directory uploads/2017/09. Is its parent directory writable by the server”

    I tried all
    but three of them didn’t works for me

    please tell any suggestion ?

    • Heather says

      Me too! I even thought I fixed the problem by increasing the upload size through the Media section under Settings and nope! You know what got it to work?

      Resizing my freaking images. Silly me thought I was doing that through the settings on WordPress, but nope!

      I have a Mac and I resized my large images to 1920×1080 or less and made sure my Media Settings allowed that and sure enough, it works! All those hours of frustration… *sigh* I hope that helps!

      • Joe says

        I have no problem with inserting photos by doing so inside a paragraph and wraping text around it. But I cannot insert a larger photo in an area free of a paragraph. The size of the photo doesn’t change even though the file is larger. I changed the settings (media/settings) but nothing works. Can you help?

        • WPBeginner Support says

          Hi Joe,

          Here is a simple tip that you can try if you haven’t already tried it. Press the enter key twice after adding a paragraph. Click on the upload media button to upload your photo. In the right column, select Full Size and then click on the insert image button. As soon as photo appears in your visual editor, press the enter key twice and start typing.

  11. Alice says

    It still doesn’t solve my problem. I recently moved my newly created website from a subdomain to my main domain and everything worked fine except for my uploads. I went to my optons.php and tried to change my upload path. I noticed that when I tried to upload a file, the file is not even in my folder, doesn’t show up in my media library as a thumbnail. However, when I clicked on the broken image and clicked “edit image,” the image actually showed up!!! How weird! How can I fix my problem?

    • Melina says

      Hi Alice, I have exactly the same problem! I tried all the solutions that are given down but because my problem is with my multisite duplicates and not with the root site, none of them works. I can uploads the pictures, the sub-site recognizes they are there but shows just grey thumbnails. When I go to my ftp all access are correct and I have already tried changing the upload path. Nothing works! Could you solve your problem? What was the solution??

      • Lakshya Mohan says

        Similar problem is occurring with me. I have tried everything but still no use. When I upload an image, I see a blank thumbnail clicking on which I see a blank preview, but if I click on edit then only I am able to see the image. When I put that image in any post I see a broken link.

        • Chris Culver says

          did anyone find the solution to this issue. I am having the same occurrence with a cloned site that was created to work on for a site rebuild

  12. Temi says

    This is what I did to mine:

    I have moved my main file from one folder to the other in same cPanel and done some redirection. I didn’t change the LINK in Media setting for folder location so rather than images being located in the folder for the current domain directory, it was searching for images in the folder off the current one.

    Just go to Settings in your wordpress dashboard, locate Uploading Files, Store uploads in this folder and check the directory (link) in that box. If the domain name is the old one you transferred from, then change it to your current one and save. Try upload images again and you would be glad.

    • Robert says

      Thanks to the author and also Temi, both your tips helped fixed my issue. I initially created my WP site in a subdirectory as well and subsequently moved it to the root folder to go live, not realising that Media settings was one of the places where I needed to update with the new URL to remove the subdirectory.

      Just to clarify for everyone else, the Uploading Files field is under Settings > Media.

    • Balram N. says

      Temi, you are godlike. The uploads folder path setting on WP was the freaking issue!!!! Thank you so much.

  13. Alex mwailu says

    I am proud to solve your problems people…Just Login to your Cpanel and deactivate ModSecurity, just deactivate it.then you will be able to upload your images comfortablly

  14. Lee Pascoe says

    My images have uploaded into the media library, with no error messages and no permission problem.
    However, when I click Insert into Post, it remains blank.
    In Manage Products, there is a series of icons saying “No Image”
    I have tried this several times, and have 6 of the same images in the Media library, (which I can’t delete!) but still no images on the product page.
    I have tried this with 4 different pictures for 4 different products.

  15. Paul Keating says

    If this problem seems to be only when using google chrome- I found the answer to cure this problem as follows:

    Go to settings on chrome- if you are signed in to chrome- sign out. reset the browser, clear the cache, reboot the machine and use chrome without signing in- presto !!!

    You should now be able to upload images using the normal way. let me know if this works for you !

  16. Dheeraj Soni says


    I have been facing the issue of new image uploads being shown broken. I tried changing values from 755 to 744 & 711 & did 644 as well as as 655 but the issue is still persisting.. please suggest me how do i get this resolved?

  17. Mayaprakash Pant says

    Hey, while I’m trying to upload images, it shows an error message:
    “Image Upload Error. Precondition Failed”
    How To Solve This?

  18. joe says

    I’m having a strange issue related to this that i dont see anything similar in the thread. I uploaded a few images just fine a couple weeks ago. we were updated to the latest WP version at the time. Today I am going to upload images and the progress bar begins, and then just sticks at about 25%. never moves from there. I get no error message or anything. But when i click to leave page it just leaves – there is no “do you want to leave page while…” message. and then when i come back there is no progress bar or anything. The image is simply not there, no is there any indication i tried to upload it. I didn’t change anything in the settings between the time when i could upload images, and i tried deactivating the only plugin i installed and it did nothing.

  19. Sandeep says

    I have a different problem

    When i want to upload pictures, i’m not even getting the folder to select the image. Please help me out

  20. Ahson says

    I am facing the image issue with FEW images on my WP website. When I tried to change the permission to 744, ALL of the images were GONE. Please assist how I can have these images appear again.

    Also, I am not using FTP, I am directly changing from Godady hosting panel.

    • thor says

      Hi, guys, this is how I fix the image issue in WordPress library

      In cPanel, in the Files section, click File Manager.
      Select the button for Web Root (public_html/www).
      hit the setting icon in the right
      Place a checkmark in the box titled Show Hidden Files (dotfiles).
      Click Go.
      Review the numbers listed under the Perms column in File Manager.
      Directories and folders should be set to 755.
      Executable scripts within the cgi-bin folder must be set to 755.
      Images, media, and text files like HTML should be set to 644.
      Or you check the htaccess file by following this:

      Bad .htaccess, Invalid Command

      In the (dot) htaccess file, you may have added lines that are either worded incorrectly or conflicting with another coding in the file. The best way to troubleshoot this is to comment out the lines in the .htaccess file.

      Always make a copy of the .htaccess file before making any changes to it.
      You can comment out a line in the .htaccess file by adding # to the beginning of that particular line. For example, if the code in the .htaccess file looks like:

      DirectoryIndex default.html
      AddType application/x-httpd-php5 php
      Then, try commenting it out like so:

      DirectoryIndex default.html
      #AddType application/x-httpd-php5 php
      Broken lines and lines that start with php_flags are the most common mistakes. If you cannot determine which line is the problem, then comment out every line.

      usually, the problem come from the line whit the jpg, png, in the code tray to comment this line like so (add # in front of the code line ) and then save
      go to your library and tray to upload a picture

  21. Sara says


    We have recently got hacked and figured out that the images weren’t showing because the uploads folder was missing in Filezilla. We tried creating a new folder but it disappears as soon as we refresh. I can upload images in wordpress but they are seen as broken. Is there any way to fix this problem?

    Your help is greatly appreciated!


  22. Naomi Kroneck says


    We have been trying to update the pictures on our website because they are outdated. We have several different pages that also have videos and when I try to update the pictures on those pages the videos disappear. But as soon as I delete the new pictures the videos come back. I am not sure what is going on.

  23. pule says

    Hi, my media library images are all broken and even if I upload new ones .. I tried changing permissions on c panel to 744, 755, 655 but still no changes on building on page builder …how do I fix this problem

      • Musab says

        Hi WpBeginner Support ,

        what do you mean by changing all file permission to 644 , like all files on my website ? or just upload file and his children ?

        I’m facing the same issue and no solution worked for me till now , when I tried to change image format to bmb it works !

        please anyone know how to fix this tell us .

  24. Mandy says

    I changed my file permissions to 655 and that worked! So happy it’s fixed such a relief! Thanks for the article!

  25. Mark says

    I had this problem and tried the above solution but it did not work. What I did was in the Settings/Media area of my WordPress Admin Dashboard I unchecked the option to organise my uploads into month- and year-based folders and after that it worked fine!

  26. Dave Hamelink says


    I am currently experiencing issues when trying to upload a new image to the media library. It gives the error: error during uploading, please try again later.

    I tried everything, changing permissions in the FTP server, de-activating plugins, and reinstalling WordPress. I am currently using WordPress 4.7.

    Can someone please help me?



  27. bvo says


    I have the same / a similar problem.

    When I upload a image, it is copied to the right folder. But I can’t see it in the library and it gives a error message (error, try again later).

    When I select a specifiec month in the library, I can see the images from that month, but when I do not select a specific month, I only see one blank square.

    When I select the list view I see all images, but also a few empty thumnails that says “no title”. I can’t view, delete or whatever these.

    I tried deactivating all plugins, I use the standard theme (twenty seventeen), I tried suggestions above. Noting helps.

    Hope someone can help me…
    Regards, Bas

  28. Larry Dean says

    Working fine then all of a sudden it quit uploading image files. I get the error:

    Failed to write file to disk.

    I’ve tried the recommendations using ftp and it still doesn’t work. I installed WP to Buffer at about the same time this happened. Deactivated it but still can’t upload images.

    Thanks for any help.

  29. Bartosz says

    Find in wp-admin dashboard menu ‘Settings/Media’. There is forder path do media files. Set correctly your server media path.
    It’s works.

    • Marjorie Ray says

      Thank you for this post Bartosz. We had recently migrated a site and there was an address in the Settings/Media/StoreUploads which was causing the problem. I deleted that address, hit save, and it fixed the problem; am now able to upload images.

  30. Garreth says

    I had an issue too and found out that my share host was running php version 5.5.36. I had to add ”AddHandler application/x-httpd-php56 .php” to the .htaccess file to get the server to run php 5.6

    I hope this helps

  31. Amin says

    Hello I have the same problem but mine is like only for users: it says “Error during upload, please try again” and I tried everything anyway all i know and ain’t be fixed ._., can someone help? i will apreciate that. thanks !

    • mark p says

      did you ever get help on this error?? i have the same issue and nobody seems to be able to fix it, even my web hosting co. . . . ..thanks

  32. Melanie says

    I am having an issue trying to rotate picture I downloaded into WordPress. It freezes up then tells me there is an internal error 500. Then it clears up in about 15 min but can not edit or do anything with pictures anymore or does same thing.

    Thanks for any help

  33. Jon says

    I followed the directions on changing the permissions for the uploads directory, now the site won’t come up and I can’t even get back into my WP dashboard. I’m getting a 500 error.

    Can anyone tell me how to set the permissions as they were originally? In other words, how to undo the hatchet job that is now my client’s website?

    I understand how to reset the directory permissions, but I don’t know what the file permissions were before.

    • Amin says

      500 Error is related to your .htaccess / php.ini file i think you were using a cdn with wp rocket because it have that problem when you do changing directly from ftp and editing files directly like that. try to disable it, delete everything on your htaccess except the part of wp by default than retry again and activate your plugin again.

  34. Vanessa says

    The explanation here on this page is trying to shoot a tiny bird with a cannonball.
    It’s quite simple to fix the problem of image upload error in WP! Just DO NOT use any special or foreign language characters in the file names! and keep them short. This is the 101 of computer file naming protocol anyway and resolves the most cryptic of problems.
    Most times, the best solution is the simplest solution.

    • Yenny Kartika says

      Wow, you’re right. It’s perfect.

      I previously try to upload an image with “blabla-1” filename and it wasn’t uploaded.

      I looked for some solutions in internet but found nothing, until this one simple solution.

      After than I change the filename into “blablabla” and… it’s uploaded perfectly.

      I feel so smart right now.

      Thank you for sharing. God bless you.

  35. christian says

    Hi Guys, I’ve been having this issue, along with connection lost problem, and it have caused me to abandon my blog. Still painful.

    Anyone with help?

  36. tomasofen says

    I have problems uploading some images. I didn’t know what the problem was, until i see the filename was using characters with written accent, like the spanish “Según se mire.jpg”.

    Renaming it allows me to upload right.

    Don’t know if this can be helpfull for somebody in the future ;)

  37. Zak says

    Hi people,

    Try to put this in your themes file named “function.php” in the last line:

    add_filter( ‘wp_image_editors’, ‘change_graphic_lib’ );

    function change_graphic_lib($array) {
    return array( ‘WP_Image_Editor_GD’, ‘WP_Image_Editor_Imagick’ );

  38. Jeroen says


    Followed the instructions and it didn’t solve the problem. Any other idea’s to get the upload fixed again?

    Tnx in advance

    • Alex mwailu says

      Did you get the answer to this?Please help me out,i am experiencing the same when I am uploading images from my wp dashboard

  39. Steph says

    Hey Guys, I followed all the steps and it’s still not working. Everytime I try to upload an image it says “HTTP Error”

    Wondering if someone could help me.



    • Alex mwailu says

      Did you get the answer to this?Please help me out,i am experiencing the same when I am uploading images from my wp dashboard

  40. linda says

    Hi, I wanted to add a spreadsheet I created in Excel and have it display in a blog post. Should not be complicated , Right? But I have not been able to do so. 1st I saved the excel as a PDF file. Then I imported the pdf into Photoshop and saved as a jpeg. I try to upload into my WordPress Blog and it will not accept the image. I keep getting an error.

  41. Rae says

    I was having errors with images uploading and then realised I had an incorrect directory in the main Settings > Media

    • umer says

      hey guys how are you ..?

      I have problem ..I want somebody help me please..

      In my site images is not working properly in directory and not showing …

      Also this site is not showing responsiveness in mobile ..

      I am waiting for someone whose really know this problem ..I will be very thank full…


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