I’ve used SiteGround for more than a decade now, and it continues to impress me with its performance, reliability, and support. I’ve tested just about every major web host out there, but SiteGround still holds a top spot on my list.
We actually host WPBeginner and several of our partner sites on SiteGround’s cloud platform. This gives us a clear, behind-the-scenes look at how their servers perform under real traffic conditions.
If you’re looking for premium hosting that delivers fast speeds, strong security, and helpful customer service, then SiteGround is a solid option. Still, there are some trade-offs, especially when it comes to pricing and storage limits.
In this updated review, I’ll share my personal experience with SiteGround, including performance test results, support interactions, and screenshots of the tools you’ll be using. By the end, you’ll know whether SiteGround is a good fit for your website.
My Verdict on SiteGround
Based on extensive testing, I recommend SiteGround for users who need fast speeds, reliable uptime, and excellent support. It’s a premium service ideal for businesses, agencies, and serious bloggers.
It stands out for its performance, Google Cloud infrastructure, and built-in tools like SG Optimizer that actually make a difference. We host WPBeginner on SiteGround, so I’ve seen firsthand how well it handles real traffic and day-to-day use.
| ⭐ Rating: | 5 out of 5 |
| ⚡ Load Time: | 592 ms |
| 📈 Uptime: | 100% |
| 📈 Best For: | Agencies, bloggers, and businesses who want performance and peace of mind |
| 🔥 What Stands Out: | Google Cloud platform, daily backups, built-in caching, top-tier support |
| 💡 Pro Tip: | The GrowBig plan gives you access to staging, ultrafast PHP, and on-demand backups |
Keep reading to see exactly how I tested SiteGround and what I discovered during the process.
My Hosting Evaluation Criteria
Based on user feedback on WPBeginner and our own experiences, we have learned what matters the most when choosing a hosting provider.
When evaluating a hosting provider, I focus on the following areas.
- Ease of Use: I tested their custom Site Tools dashboard and setup flow to see how beginner-friendly it is.
- Speed and Reliability: I ran GTmetrix speed tests and monitored uptime and response times across multiple locations.
- Stress Testing: Using K6, I simulated 50 concurrent users to see how SiteGround performs under load.
- Support Experience: I chatted with SiteGround support and used their AI assistant to resolve common hosting questions.
- Pricing and Plan Value: I reviewed features across all shared plans to see what you’re actually getting for your money.
How Did I Test SiteGround?
To give you an honest SiteGround review, I used the same process we follow for every hosting provider on WPBeginner.
Here’s exactly what I did:
Live WordPress Site Setup: I signed up for the GrowBig plan and installed WordPress using SiteGround’s 1-click setup. I added demo content, plugins, and media to simulate a real website.
Speed Testing with GTmetrix: I used GTmetrix to run multiple page speed tests from different locations to measure load time and Core Web Vitals.
Stress Testing with K6: I simulated 50 virtual users accessing the site at once to test how well SiteGround’s servers handle sudden traffic spikes.
Response Time Monitoring: I used PageSpeedPlus to test server response times from key regions, including the US, Europe, and Asia.
Uptime Monitoring: I enabled real-time uptime tracking to check for any downtime or slowdowns during the test period.
Support Interactions: I contacted support through live chat and tested their ChatGPT-powered assistant for helpfulness and accuracy.
This process gives a full picture of what you can expect from SiteGround as a real customer.
Why You Can Trust WPBeginner 🧡
Why You Can Trust WPBeginner
I’ve been reviewing WordPress hosts for over a decade and rely on real test data, not just specs or affiliate commissions.
We also use SiteGround to host WPBeginner and several of our partner websites, which means we have deep, first-hand experience with how it performs at scale.
You can read more about our testing standards and editorial process here.
Bottom line: SiteGround combines speed, uptime, and reliable support in one package. If you’re looking for premium hosting with a simple setup, it’s worth the price.
Let’s take a look at the full test results and how SiteGround compares to other hosts. Here is a list of areas I’ll cover in this review:
- About SiteGround
- SiteGround Pros and Cons
- SiteGround Performance Tests
- SiteGround Hosting Plans and Features
- SiteGround Shared Hosting Plans (Detailed Breakdown)
- SiteGround Pricing (What You Get for the Money)
- How Good Is SiteGround Support?
- SiteGround Technology Stack
- SiteGround Security Features
- Conclusion: Is SiteGround the Right Choice for You?
- SiteGround Coupon
- Frequently Asked Questions About SiteGround Hosting
- Where are SiteGround servers located?
- Why choose SiteGround for WordPress hosting?
- Does SiteGround support WooCommerce?
- Does SiteGround offer a website builder?
- Does SiteGround offer cPanel hosting?
- Is SiteGround better than Bluehost?
- How does SiteGround compare with other hosting providers?
- Does SiteGround offer a free domain name?
- Can I cancel my SiteGround account and get a refund?
- Which SiteGround plan is best for me?
About SiteGround
SiteGround is a popular web hosting company founded in 2004 that provides a range of hosting services built on Google Cloud infrastructure. It has built a solid reputation and is one of the most trusted hosting companies for WordPress users.
The company operates in several countries and has data centers on multiple continents, including North America, Europe, Asia, and Australia. This makes it easy to host your site close to your audience.
Today, SiteGround hosts more than 3 million domains and has a team of over 500 people. It’s a well-established company with deep experience in hosting and support.
SiteGround Pros and Cons
SiteGround is a high-performing host that we’ve used on several of our own sites, including WPBeginner. But like any provider, it comes with trade-offs you should know about before you sign up.
Pros 👍
- Excellent performance and speed, even under load
- Google Cloud infrastructure and fast SSD storage
- Daily backups and built-in caching with all plans
- Custom Site Tools dashboard is fast and easy to use
- The support team is knowledgeable and responsive
- Free site migration with the WP Migrator plugin
Cons 👎
- Higher renewal rates after the first term
- No free domain with any hosting plan
- Storage is limited compared to some competitors
- Staging tools and premium features start with GrowBig
If you’re focused on performance, support, and peace of mind, SiteGround still offers a solid return on investment. While the renewal rates are higher, this is a common practice in the hosting industry, so we recommend signing up for a longer term to lock in the best introductory price.
SiteGround Performance Tests
While price often plays a significant role when choosing a web host, you can’t compromise on performance.
This is why I decided to run my tests to thoroughly review SiteGround’s performance. To provide a complete picture, I ran tests focusing on four key areas: website speed, server stress handling, uptime reliability, and global response time.
SiteGround Speed Test Results
I ran SiteGround’s performance tests using GTmetrix on a live WordPress demo site. The results were impressive right out of the box.
The fully loaded time was just 592 milliseconds. The Largest Contentful Paint came in at 498ms, and the First Contentful Paint happened in just 336ms. That’s blazing fast, even before enabling extra optimization tools.
These results put SiteGround in the top tier of shared hosting providers when it comes to raw speed. It’s quick enough for serious websites and small businesses alike.
SiteGround Stress Test Results
I used the K6 tool to simulate up to 50 visitors accessing the site at once to see how SiteGround’s servers would hold up under pressure.
During the stress test, SiteGround handled the traffic smoothly. Response times remained stable even as the number of virtual users increased. There were no timeouts or spikes, which means the hosting infrastructure is well-optimized for bursts of traffic.
This test confirms that SiteGround is a strong choice if your website needs to handle traffic surges, such as product launches or viral blog posts.
SiteGround Uptime Test Results
Uptime is where SiteGround really shines. I enabled continuous monitoring during the review period, and SiteGround delivered 100% uptime.
Most hosting companies promise 99.9% uptime, which allows for nearly 9 hours of downtime per year. SiteGround’s performance went above that, with zero outages recorded during testing.
If you run a site that can’t afford to go offline, like a business site or online store, SiteGround is a dependable choice.
SiteGround Response Time Test Results
I used PageSpeedPlus to test server response times from six different regions to measure global performance. SiteGround showed consistently strong performance across the board.
In Oregon, the site fully loaded in just 1 second with a render time of 46ms. Even distant regions like Tokyo and Canada Central stayed within acceptable performance limits, though naturally a bit slower due to distance from the origin server.
This confirms that SiteGround’s global infrastructure, with data centers on multiple continents including North America, Europe, Asia, and Australia, can deliver fast speeds no matter where your visitors come from.
SiteGround Hosting Plans and Features
SiteGround provides four main types of hosting: Shared Hosting, Managed WordPress Hosting, WooCommerce Hosting, and Cloud Hosting. Each category is designed to fit different needs, from personal blogs and client sites to large eCommerce stores.
All plans include free SSL, email hosting, daily backups, a custom control panel, staging tools, and a built-in caching system. Even the entry-level plan offers more than most basic shared hosts.
Here’s a quick overview of what SiteGround offers:
- Shared Hosting: Ideal for beginners, bloggers, or anyone launching a small site. Includes everything needed to run a WordPress website.
- Managed WordPress Hosting: Built on the same shared infrastructure but optimized specifically for WordPress performance and security.
- WooCommerce Hosting: Aimed at online stores, with extra tools and caching settings tailored for WooCommerce.
- Cloud Hosting: For growing businesses and high-traffic sites. More scalable and customizable than shared plans, with dedicated resources and flexible upgrades.
At WPBeginner, we use SiteGround’s enterprise infrastructure to host several of our partner sites. It gives us the speed and reliability we need at scale, with a technical team that’s been rock-solid whenever we needed help. Read our case study explaining why we switched to SiteGround.
SiteGround Shared Hosting Plans (Detailed Breakdown)
If you’re starting a new site or blog, SiteGround’s shared hosting is where I’d begin. All three tiers offer solid value, but the differences matter depending on how many sites you run and whether you need staging or priority support.
- Startup Plan: Best for beginners or single-site users. You get 10 GB SSD storage, free SSL, CDN, email, backups, and all essential features. It supports around 10,000 monthly visits.
- GrowBig Plan: This is the plan I recommend most. It supports unlimited sites, includes 20 GB storage, and unlocks key features like staging, on-demand backups, and SiteGround’s Ultrafast PHP. Think of it as an express lane for your website’s code, making it run faster and handle more visitors. It’s a good fit for sites up to 100,000 visits per month.
- GoGeek Plan: Designed for developers or businesses managing multiple client sites. Includes 40 GB storage, white-label tools, Git integration, more server resources, and priority support. It can handle up to 400,000 monthly visits.
No matter which plan you choose, SiteGround makes it easy to scale up later. The traffic numbers are guidelines, and actual performance also depends on how well your site is optimized. You’re never locked in, and everything’s built with WordPress in mind.
SiteGround Pricing (What You Get for the Money)
SiteGround is often seen as a premium host, and for good reason. It’s not the cheapest option, but it packs in more tools, support, and speed features than most shared hosts. I’ve personally paid for GrowBig and GoGeek plans in different client projects, and they’ve always delivered consistent value.
They frequently run introductory deals, so you can start as low as $2.99/month. But keep in mind: renewal prices jump significantly after the first term. If you want the best value, go for a longer term upfront.
| Plan | Startup | GrowBig | GoGeek |
|---|---|---|---|
| Intro Price | $2.99/mo | $4.99/mo | $7.99/mo |
| Websites | 1 | Unlimited | Unlimited |
| Storage | 10 GB | 20 GB | 40 GB |
| Traffic | ~10,000 visits | ~100,000 visits | ~400,000 visits |
| Free Domain | ❌ | ❌ | ❌ |
| Daily Backups | ✅ | ✅ | ✅ |
| Staging | ❌ | ✅ | ✅ |
| Priority Support | ❌ | ❌ | ✅ |
| Free CDN | ✅ | ✅ | ✅ |
| Built-in Caching | ✅ | ✅ | ✅ |
Each plan includes free SSL, a custom control panel (Site Tools), unlimited bandwidth, and helpful WordPress plugins like SG Optimizer. You also get access to their new email marketing tool, which is surprisingly decent for basic campaigns.
How Good Is SiteGround Support?
SiteGround has always had a reputation for responsive and helpful support. I’ve personally reached out to them multiple times while managing client sites and my own test environments. In nearly every case, I was connected to someone knowledgeable within minutes.
They offer 24/7 live chat, ticket support, and phone support. You’ll also find a robust knowledge base and an AI-powered support assistant inside your Site Tools dashboard. The chatbot is trained on real customer questions and can resolve many issues without human involvement.
One of my favorite things is how deeply integrated the support options are. If you’re inside the Site Tools dashboard, you can launch help without ever opening a new tab. It makes troubleshooting a lot faster.
They also publish hundreds of well-organized tutorials and video walkthroughs, which is ideal if you like solving things on your own. We’ve used their documentation often when training writers and new team members working on WordPress setups.
Overall, SiteGround support is reliable and fast. But if you’re used to support via email, note that email-based help is not offered; you’ll need to go through chat or ticketing. Still, for most users, that’s not a dealbreaker.
SiteGround Technology Stack
SiteGround isn’t just another hosting company riding on marketing. They’ve built a high-performance platform that blends Google Cloud infrastructure with a set of in-house technologies designed for serious speed and reliability.
We’ve hosted WPBeginner and several partner sites on SiteGround and consistently benefited from their fast stack, caching layers, and resource efficiency. Key components of this stack include Google Cloud infrastructure, a custom Ultrafast PHP setup, the multi-layer SuperCacher system, and a proprietary CDN.
Here’s a breakdown of what powers it all behind the scenes.
- Google Cloud Infrastructure: SiteGround runs on the Google Cloud network with distributed SSD storage. This ensures fast connections, excellent redundancy, and top-tier availability.
- Ultrafast PHP: Their custom ultrafast PHP implementation reduces the time to first byte and improves memory efficiency. It’s one of the reasons our test sites loaded 30% faster compared to standard PHP setups.
- Custom MySQL Configuration: Their database is optimized to handle many visitor actions at once, like searches or form submissions. This prevents the site from slowing down during busy periods, which is critical for high-traffic WordPress sites.
- SuperCacher: SiteGround’s three-layer caching system includes static cache, dynamic cache, and Memcached. Dynamic caching is turned on by default, and it made a noticeable difference during our stress testing.
- Blazing Fast CDN: Their in-house CDN is easy to set up, and it caches content on multiple edge servers to serve users from the nearest location. That helps reduce load times globally.
- Brotli Compression: Brotli, developed by Google, produces smaller file sizes than gzip. It’s already deployed across all SiteGround servers and helped reduce page weight in our GTmetrix tests.
- Quick Tech Adoption: SiteGround regularly rolls out support for the latest stable versions of PHP and HTTP protocols and was among the first to deploy TLS 1.3 and OCSP stapling.
- SG Optimizer Plugin: For WordPress users, SiteGround provides a powerful performance plugin that gives you fine-grained control over caching, image optimization, lazy loading, and more.
When you combine all of these, it’s clear SiteGround isn’t relying on just one feature to stay competitive. They’ve built a lean, scalable tech stack that works well whether you’re hosting a basic blog or a busy WooCommerce site.
SiteGround Security Features
SiteGround implements a comprehensive security system that includes real-time server monitoring, a custom Web Application Firewall (WAF), an AI-driven anti-bot system, and daily backups. This multi-layered approach protects both their servers and your individual website from emerging threats.
- Real-time server monitoring: Their systems scan for problems every 0.5 seconds, which helps them catch issues before they escalate.
- In-house firewall rules: Their team adds hundreds of new rules each year to defend against the latest WordPress-specific vulnerabilities.
- AI anti-bot protection: Their AI blocks millions of brute-force attempts, spam bots, and other threats before they reach your site.
- SiteGround Security plugin: This free WordPress plugin adds login protection, malware scanning, and advanced security settings for non-tech users.
- Native CDN with DDoS protection: When you enable their CDN, your content is distributed globally, masking your server’s origin IP and filtering out suspicious traffic.
- Daily off-site backups: Your website is backed up every 24 hours, and those backups are stored across multiple data centers for extra safety.
- Monthly security reports: SiteGround sends a detailed breakdown of your site’s security score with actionable recommendations for improving weak areas.
There is one downside worth mentioning. SiteGround charges for domain privacy. It’s $12 for the first year and $24/year after that.
Overall, SiteGround offers one of the most complete security packages in the shared hosting space without requiring you to configure everything manually.
Conclusion: Is SiteGround the Right Choice for You?
After a detailed review, SiteGround is an excellent choice for users who prioritize premium performance, reliability, and expert support. Its plans include powerful features like daily backups, SSD storage, and SiteGround’s free CDN.
However, it may not be the best fit for everyone. For beginners on a strict budget who require a free domain, other hosts might be a better starting point. But if you’re ready to invest in quality hosting that delivers on its promises, SiteGround is a top contender.
Ready to get started with SiteGround? Click here to choose your hosting plan today.
SiteGround Coupon
WPBeginner users get an exclusive 83% discount and free SSL with our SiteGround coupon code.
All you have to do is click on this link to make a purchase. The discount will be applied automatically.
Frequently Asked Questions About SiteGround Hosting
In this detailed SiteGround review, we looked at all aspects of their hosting services. The following are some of the most frequently asked questions about SiteGround by our users.
Where are SiteGround servers located?
SiteGround has data centers on multiple continents, including North America, Europe, Asia, and Australia. You can choose a server location close to your audience when signing up.
Why choose SiteGround for WordPress hosting?
SiteGround offers a highly optimized WordPress hosting platform. Each plan includes its own in-house security features and WordPress tweaks that boost your WordPress site speed and performance.
You can easily set up a WordPress website with their 1-click WordPress installation. You can also move existing WordPress websites using the SiteGround Migrator plugin.
Does SiteGround support WooCommerce?
SiteGround specializes in WordPress and WooCommerce hosting. If you are building a WooCommerce store, then you can rely on SiteGround’s optimizations for consistent performance and reliability.
They are one of the top WooCommerce hosting providers and make it super easy to start an online store without any special technical skills.
Does SiteGround offer a website builder?
No, SiteGround does not offer its own site builder. That’s because they want users to have the option to pick the best website builder for their needs.
This is why they allow you to easily install WordPress, Joomla, Drupal, Magento, Weebly, and many other site builder platforms.
On the SiteGround platform, you can also create unlimited web pages without any restrictions.
Does SiteGround offer cPanel hosting?
No, SiteGround no longer offers cPanel hosting. Once cPanel raised its licensing fees, SiteGround decided to remove cPanel hosting and instead built a far superior web hosting control panel for both beginners and advanced users. This allows them to offer managed WordPress hosting-like features without the high costs.
Is SiteGround better than Bluehost?
SiteGround and Bluehost used to offer the same features, but with recent innovations, SiteGround has significantly improved its hosting technology.
SiteGround is better than Bluehost in terms of overall performance, technology infrastructure, and support quality. However, with all this innovation, SiteGround pricing is significantly higher.
So, when it comes to pricing, Bluehost is better than SiteGround because not only is it cheaper, but it also offers a free domain name with each account.
For more details, see our honest comparison of SiteGround vs. Bluehost vs. WP Engine.
How does SiteGround compare with other hosting providers?
Readers often ask us how SiteGround compares with GoDaddy, Hostinger, HostGator, GreenGeeks, DreamHost, A2 Hosting, and other web hosting services.
They all used to provide similar features and technology, but over the last year, SiteGround has really stepped up its innovation.
With all the managed WordPress hosting features, Google Cloud infrastructure, and custom performance optimization, SiteGround is now in a class of its own with its premium hosting.
Does SiteGround offer a free domain name?
No, SiteGround does not offer a free domain name. You can buy a domain name from another registrar and point it to your SiteGround account or buy one from SiteGround during signup at an additional cost.
Can I cancel my SiteGround account and get a refund?
SiteGround offers a 30-day money-back guarantee with all its shared plans. During this period, you can try out its services. You are eligible for a refund if you cancel your account during this period. However, domain name registrations are non-refundable.
Which SiteGround plan is best for me?
Each SiteGround plan has different server resources. However, if you are just starting out, then their Startup plan would be perfect for that. You can upgrade at any time if you need more resources. Choose your SiteGround plan to get started.
Matthew
Haven’t actually bought a siteground plan yet. But contacted their pre-sales live chat at 7:30 on a Sunday morning and was connected within 1 minute. That’s pretty amazing when you think about it.
Itoro Noah
The customer care service on site ground is incomparable to any one else have ever done business with. The are responsive, understanding and fast to resolve clients issues.
Ana Fernandez
SiteGround has the BEST customer service bar none! I only discovered them about a year ago at a WordCamp in Seattle and joined up right away. As I am a newbie web designer sometimes I need some hand holding on the technical issues of file handling, transfers, etc. and they always have patience with me.
I highly recommend them!
Satheq Ameen
Without hesitation i could say number one web host in the world!
Rolf
Really a very professional service!
We have websites in Germany too. But when asking the same question (Hosting requirements for a MotoCMS HTML template) there , their knowledge and their effort was much worse.
Thank you Siteground team. Our Site will stay on your ground …
Charles Chua
Excellent response. Had problem after switching add-on domain to primary domain. Websites plugins started to conflict. Received great advice from Siteground. All problems resolved. Will stick to Siteground for good.
Thomas Martin
Just finished with a Support chat with Siteground. The level of knowledge these guys have is amazing. As regards Dedicated servers etc. I have no experience but with Shared Hosting I work with other hosting companies also for legacy reasons. But I am actively moving everything over to Siteground. Other hosters only support very specific issues and usually within a narrow range. But Siteground are exceptional. I could not praise them enough. Keep up the good work.
Lana Phillips
Honestly, I can’t say enough good things about Site Ground. Their support is extremely knowledgable, their wait times are short, and they really changed my experience with hosting providers for the better.
I’ve been with Bluehost. While great, there was no phone support when I hosted with them.
I’ve been with GoDaddy. I feel like their support for 3rd party plugins is too limited, making them useless for website assistance.
I’ve been with HostGator. When they sold out, their support got worse, speeds got slower, and they started pushing 3rd party addons to make money. I was hoping they’d be my forever hosting, but that didn’t work out.
So I moved to Site Ground!
Marcos Rezende
Undoubtedly one of the best HOST services.
The support is always incredible, everything is resolved in a few minutes.
Shuvam Roy
Best Customer service. SiteGrounds support team is amazing. Siteground is the best-hosting provider.
Pat
Immediate response to my chat question.
Ruben Bernardo
SiteGround Support and Customer Service in my experience has always been great. They always exceed expectations. I can say this as I can compare it to my previous host who was a very popular one.
Stephanie
Outstanding customer service. Always there and always helpful…even to us non-techies. Highly recommend.
Tanya von Zychlinsky
Thank you so much, today was the fourth time I chatted with SiteGround, and what a great team you are. I said it before, I honestly have never experienced customer service this excellent. You light me up each time and leave me feeling energized and so taken care of. It’s such a great feeling of being able to trust that no matter what I approach you with, you’re gonna help me find a solution that gets me to my next step.
So far, all of you came onto chat instantly, and no matter what questions, always leave me empowered and feeling great about my life. Reliable, too, what more can I ask for in my start-up business phase when pressure can rise and there’s so much to deal with.
AND, you shifted ‘Tech’ for me, it’s now a pleasure. WOW. How’s that for achievement. THANKS.
I celebrate you and will continue to rave about you and recommend you. Perfect combo between savvy, supportive, fun, and kind. Doesn’t get any better… although… I bet, next time you’ll surpass yourselves yet again. Astounding.
Whatever they put into your food, keep it up LOL
Yes, thank you, more of people like you… and this world is transformed in a heartbeat (((((
)))))
Brandi Eckert
If you are the artistic visionary, instead of the analytical techie type, then this company will totally take the frustration, worry and lost time of being confused about the technical side of web building. If you don’t understand the terminology or don’t know where to look for what you need, because you still don’t know all the parameters of what you need, these guys totally step in and take care of it for you – and in record time from what I can see!!! I am sold.
HANDS DOWN the BEST CUSTOMER SERVICE PROFESSIONALS EVER!
When I pair that level of service and security with the crazy affordable prices and I find myself hoping that I don’t have to deal with any other hosting companies, ever.
KEEP UP THE GOOD WORK SITE GROUND! Kudos and thanks to Mihail Kostov and Renato Frota for an extra fast, extremely easy, enjoyable experience, from my end.
They knew what it was, and fixed it within an hour of me sending in the ticket.
Barnet Hellman
A most excellent support call. Lost access to my email via Outlook live both on PC and mobile. Not sure what happened.
Was walked thru error analysis, IP blocking, Outlook account reset (didn’t work), and finally account delete and account rebuild in Outlook (did work). Looks to have been an Outlook error.
So many thx for the patience and dedication to helping me.
The support was phenomenal
Amber Gillard
I am totally new to website building, have been learning the hard way the last 12mths as I was sick of getting the round around, I’ve been using computers for 20yrs and run an online business the last 10yrs. In the last year I have tried other hosts but these guys are AWESOME. I am moving everything here, extremely happy with Siteground and there customer service is totally the amazing. Super impressed with what I have seen and learnt out there. Outstanding work guys, keep it up. Great to be doing business with you!!
Penny Hawes
I switched to SiteGround from Host Gator a few years ago, and have never regretted the decision. Not only are they great on all the technical stuff that I know is important but don’t understand (my website is up 100% of the time, so I know they’re doing something right!), but their customer service alone is worth switching from any other hosting service. Live chat associates reply pretty much immediately – I believe the longest I’ve ever had to wait is about 15 seconds.
SiteGround gets a 10 in my book! If you’re an advanced techie person, you’ll appreciate all of their techie stuff. If you’re pretty much able to toddle through most of your blog posts without blowing anything up, but have questions any time a Wordpress problem crops up – they’re there to either walk you through fixing it, or they’ll fix it and then give you the link to the resources so you can fix it yourself the next time (if you want to).
SiteGround is awesome. Give them a try. (and I”m not even an affiliate… yet)
Chris Turner
Just had my first chat with Site Ground, First thing I noticed they answer very fast ” not like two other hosting company’s I had already contacted”
They quickly answer my questions and I will be signing up with them in the next few days/
Sanju Varghese
It was my first time transferring from one host to another and I did have minor doubts about going through with it at first, but after talking to the support team at Siteground, I was absolutely sold in transferring my website to them. I had all my concerns addressed and they stayed with me throughout the entire process.
Nyasha Zwinoira
My website is hosted by siteground it has crashed twice and each time the technicians at Siteground were there to save me website and stop me from panicking. I highly recommend Siteground as webhosters to anyone please they are the best. EXELLENT ONLINE FAST CUSTOMER SERVICE
Dideoluwa Adebiyi
Siteground support never cease to amaze me. They just keep having such responsive and skilled support staff. I had a problem over the past 2 weeks that just kept worrying me…I thought it came from the plugin or theme and contacted the respective support staff at that end but it never led to a solution. Finally, I contacted Sitegroud support and in just few minuted they solved a lingering problem with such class and expertise.
Thanks guys…I am so glad you guys have my back anytime and anyday.
Reed Gustow
I have switched to SiteGround and am very happy with the speed of the websites on my GoGeek account. I am also very happy with the response time of tech support, as well as the speed with which they have answered questions and resolved (rare) problems. Five stars! These folks rock.
Eli N
Support was very patient and helpful. They helped me restore the broken down website in a matter of minutes!
Many thanks
Eli
Sami Aliouche
Hello, i think that SiteGround is the best wp hosting, they have also the best support live chat.
Thank you SiteGround, Thank you WordPress.
Luiza
I don’t know much about IT and these guys have been a great help to me so far. They fixed a few things that apparently were not possible… And my business’ IT support person is really impressed with the Siteground support as well.
Thank you for being professional and always ready to assist!
edward rosenthal
great support all the time.
Taniya
I have been using siteground for over a year and I have to say, the provide the BEST customer service/support. Very nice and friendly people. Totally recommend siteground. The best webhost I’ve had so far.
Mike K
I have been using Siteground for almost a decade. We had our ups and downs but overall this is the best hosting company you can find with some high quality support. Save yourself a lot of headake and just start with Siteground. Wide range of services, hosting packages, 1 click installs, really detailed admin panel for when you are ready to dig deeper into things. All you can ask for. Feel free to contact me if you have questions, my latest website is Ecobuys.ca
luigi
service tested for 1 month … poooooor service .. always cpu over limit problem and site down .
No solution from site ground support . Problem solved with trasfering my site on other hosting .
Never never site ground
Michael
I am gonna need more stars cos 5 wont be enough for support. They were Patient, calm and friendly in that order. Thanks for resolving my issue.
Janet
I can’t say enough good things about the support that Siteground provide. I don’t need them too often, and when I do, they are just great. Highly recommended!
Greg
Excellent tech support and customer service. I have only been with this hosting service for three days and I am very impressed with the knowledge and expertise and outstanding customer service. Great people on this team.
Sheelaa
Excellent service and support by site ground…. very patient too. … for a no vice in tech… their support is excellent… else always relied on third party vendor…now i feel empowered to take it on by myself…keep it going!
Meshach Philip
Very professional and straight to the point.
Daniel
The support staff helped me today via chat. They were helpful and amazing. The entire SiteGround support team is great and I always have good experiences with them.
Kayum
Always able to get through to support and they are always able to resolve my issues. Glad I changed over from my previous hosting provider.
Jeff Stuart
With the help of SiteGround’s great technical support, I got my website migrated to their server within hours of subscribing. I love it!!! Thank you!!!
Danielle
SiteGround has an awesome customer service. The operator will stay with you until the problem is resolved. Outstanding!
Omar
Siteground as always, offer great support :). I am NOT that well versed on the technical side of the internet any more anymore yet Siteground always give me clear information. it’s GREAT!
Adam Ripon
Excellent answers a problem with a solution. Solution focused! Thank you!
Maryse
Awesome service. Super happy I’m switching!
Dan Greenberg
Most important with SiteGround is the quality and speed of their service – TOP Quality
Tomasz
Super! good explanation and very good support! thank you very much Velizar
Yasmin
I shifted to SIteground from a local web hosting company that was a nightmare to deal with. My website was down at least once a month and it takes at least three days to get an answer from their help line so to go from that to Siteground was life changing to say the least (as dramatic as it sounds).
Siteground actually called my mobile a few minutes upon purchase to ask if i needed help. Unfortunately the line disconnected due to some long distance error but they mailed me right away.
They helped me shift my files from my old server and answered my queries instantly. Siteground truly has the best support system i have ever witnessed in my life and my site has never been down or had any issues.
I would recommend them a 100% and in my honest opinion, with regards to their level of service, their prices are a steal.
Henry Zabata
Siteground the best host in the world. An amazing, dependable support
Benjamin Bett
I have been with Siteground for so many years, I think close to or not over 10 years and they have been very courteous and professional in their hosting service. It was a pleasure being served by support this morning – They know their stuff pretty well.
yosef
Simply amazing service, above and beyond expectations, very professional technical support! And helps with every request and even if it is not their duty.
We have hosting accounts in most large companies, and this is undoubtedly the best company!
Martin
I just joined siteground last night because my old host was loading my wordpress gaming blog really slow. The front pages and posts where slow and the admin area was really slow, so I took the leap and signed up for sitegrounds growbig plan.
I signed up late last night, requested the free site transfer and went to bed. Woke up this morning and everything was transferred. I changed my dns over and now my site loads really, really fast, like seriously fast, it is probably even faster loading that the test site on my computer on WAMP.
Very pleased so far, speed was the main issue I had and siteground hosting is super fast. Their support is awesome too, i was dreading having to transfer my site but siteground did it over night for me, amazing.
Can;t reccomend siteground enough, top notch hosting.
Melina
Support was AWESOME ! They helped me to get my email up and running when I had issues trying to get back in and I appreciated their help very much.
Thanks Again,