DreamHost has been selling web hosting since 1997, and it is one of the few hosts that WordPress.org officially recommends. A long track record is reassuring, but it does not tell you how fast a host is today.
In July 2026, I tested DreamHost the same way I tested 14 other WordPress hosting companies, with an identical WordPress site on a custom domain, the same tools, and the same checklist.
This DreamHost review shows you the real numbers from my hosting speed test, plus the pricing details that most reviews gloss over.
Quick Answer – Is DreamHost Worth It?
Yes, DreamHost is worth it if you want the lowest long-term hosting bill of any host we recommend. It scored 64 out of 100 on our WPBeginner Score, which places it 7th out of our 7 recommended hosts.
In our hosting speed test, the DreamHost site loaded its main content in under a second. That is fast enough for a typical blog or small business site, and every plan includes daily backups that most budget hosts skip.
The trade-off to know is that it was not as quick as our other budget picks, and the headline price requires a 4-year commitment.
DreamHost at a Glance
| DreamHost Test Summary (July 2026) | |
|---|---|
| WPBeginner Score | 64 / 100 |
| Speed (LCP) | 986 ms |
| Global response time | 658 ms average across 6 regions |
| Uptime | 100% over a 30-day monitoring window |
| Pricing | From $1.99/mo with our link on a 4-year term, renews at $7.99/mo |
| Support | 24/7 live chat and email from DreamHost’s in-house team (no standard phone line) |
| Best for | Beginners who want the lowest long-term hosting cost |
You can see how DreamHost ranks against all the hosts I tested in our best WordPress hosting comparison, which uses the same data as this review.
About DreamHost
DreamHost was founded in 1997 by four college friends in California, and it remains one of the last independently owned hosting companies. Today it powers over 1.5 million websites, including more than 750,000 WordPress installs.
DreamHost is also a certified carbon-neutral host, which is a nice bonus if sustainability matters to you. And while WordPress.org’s recommendation matters, I did not let it influence this review.
The verdict below comes from what my hosting speed tests actually measured.
Pros and Cons of DreamHost
Pros
- The lowest renewal price of any host we recommend, printed right on the plan card
- Daily backups on every plan, where Bluehost backs up weekly at a higher price
- 25 websites, 25 GB NVMe storage, and unmetered bandwidth on the entry plan
- Free domain for the first year with free domain privacy included – many hosts charge extra for privacy
- Zero downtime during our 30-day monitoring window
- Independently owned since 1997, with month-to-month billing available on every plan
Cons
- Slower page loads than the other budget hosts we tested
- Not the host for traffic-spike businesses (see the stress test below)
- The headline price requires a 4-year commitment paid upfront
- Email becomes a paid add-on after a 3-month free trial
- No phone line – support is live chat and email, with paid callbacks
How I Tested DreamHost (Methodology)
I used the same testing protocol for every hosting company in our comparison. I set up an identical WordPress site with a default theme and test content, including images, on a custom domain.
Then I ran the same four tests – GTmetrix for speed and LCP, k6 for stress with 50 virtual users at the same time, a response-time test from 6 global regions, and 30 days of UptimeRobot monitoring.
Those four tests make up the performance side of the WPBeginner Score, which counts for 80% of the total. Each test carries a set weight, so no single lucky number can carry a host.
The other 20% of the score comes from value. For that part I look at what the plan really costs and gives you in return – the intro price, the renewal price, how many sites and how much storage you get, the plan limits, and the quality of support.
The full methodology, the exact weights, and every host’s raw numbers are in our best WordPress hosting guide.
DreamHost Performance Test Results
Below you can find my full DreamHost speed test results.
Speed Test – 986 ms LCP
Largest Contentful Paint (LCP) measures how quickly the main content of a page appears. It is the speed number that Google’s Core Web Vitals care about most.
My DreamHost test site showed its main content in just under one second, and the full page finished loading in 1.5 seconds.
I will be honest about this number. A load time around one second is fine for a starter site with no optimization.
However, when I tested other popular hosts, the median LCP was 659 ms. Among the budget hosts, Hostinger was the quickest at a similar price.
So DreamHost does not win on raw speed in our data. It competes on price and limits instead, which the pricing section below covers.
Server Response Time – 658 ms Global Average
Speed test tools load the whole page with images included, but that is only one part of the performance. To see raw server speed, I also measured time to first byte (TTFB) from data centers in 6 regions around the world.
The heading above shows DreamHost’s average across all 6 regions.
Response times were good in the US and Canada, and slower in the other regions. Our test site ran in DreamHost’s default US location, so this pattern makes sense.
If your audience is mostly in North America, DreamHost’s response speed will serve you fine. If your audience is global, DreamHost does not include a CDN on these plans, so I recommend adding Cloudflare’s free CDN to serve content from locations closer to your visitors.
Stress Test – 245 ms P95 Response
To see how a host behaves under a traffic spike, I send 50 virtual users to the test site with K6 by Grafana Labs and record the P95 response time. P95 means 95% of all requests finished faster than that number.
DreamHost held a 245 ms P95 response, and not a single request failed. The site stayed up through the whole run.
Still, that number is the weakest under-load result of the hosts we recommend.
In practice, a quarter of a second under 50 simultaneous visitors is still fast for a typical blog, portfolio, or small business site. Most new websites never see 50 visitors in the same moment.
You should care about this result if your business depends on traffic spikes. If you are planning a store with sale-day rushes or content that attracts press mentions, then a managed host like Levamo is built for exactly that load.
Uptime – Zero Downtime Over 30 Days
I monitored the DreamHost test site with UptimeRobot, checking every 5 minutes. Over the 30-day window, it recorded 100% uptime with no incidents.
DreamHost goes further than most hosts here, and its uptime guarantee promises zero downtime where most budget hosts only promise 99.9%. It backs that promise with multiple data center locations, redundant cooling, emergency generators, and constant monitoring.
In our monitoring window, DreamHost lived up to its own promise.
How DreamHost Compares to Other Hosts We Tested
The speed test numbers on their own do not give you the full picture. Here is how DreamHost performed compared to other similarly priced hosts from our comparison, all tested with the identical setup.
| Host | LCP | Global response | Uptime | Intro / renewal | WPBeginner Score |
|---|---|---|---|---|---|
| DreamHost | 986 ms | 658 ms | 100% | $1.99 / $7.99 | 64 / 100 |
| Hostinger | 659 ms | 227 ms | 100% | $2.69 / $10.99 | 88 / 100 |
| Bluehost | 933 ms | 599 ms | 100% | $2.99 / $9.99 | 69 / 100 |
| SiteGround | 608 ms | 369 ms | 100% | $2.99 / $17.99 | 75 / 100 |
The WPBeginner Score weighs performance at 80% and value at 20%. DreamHost’s 64 reflects exactly what you see above – it trails the group on speed, while its value is the strongest of the four.
DreamHost has the lowest renewal price of the group, so it costs the least over the long run. It is also the only one of these four that includes daily backups at the entry price, where Bluehost backs up weekly.
To see the full rankings, and the raw data for every host we tested, check out our best WordPress hosting guide.
DreamHost’s Infrastructure and Technology
Most other DreamHost reviews skip what runs under the hood, and I believe it is worth highlighting.
Storage – every plan runs on NVMe SSD storage, which is the faster generation of SSD. DreamHost says NVMe delivers up to 10 times faster load times than older SATA drives.
Control panel – DreamHost built its own control panel instead of licensing cPanel. You manage domains, databases, email, SSL, and backups from one place, and advanced users still get a full Unix shell.
Data centers – DreamHost serves shared and WordPress hosting from its US data centers in Ashburn, Virginia and Hillsboro, Oregon. Its newer Amsterdam and Singapore locations mainly serve its cloud and VPS products, so plan on a CDN if your audience is global.
Security and backups – every plan includes unlimited free SSL certificates from Let’s Encrypt, daily automated backups, and on-demand performance scans. Domain privacy comes free with the free domain, which many hosts sell as a paid extra.
Developer tools – you get SSH access, crontab, raw log files, MySQL databases, PHP 8, and support for Rails, Python, and Perl. That is more backend freedom than most budget hosts allow.
DreamHost Hosting Plans and Pricing
DreamHost offers shared web hosting, managed WordPress hosting, VPS, cloud, and dedicated servers. For most readers of this review, the three shared Web Hosting plans are the relevant ones.
| Plan | Web Hosting Launch | Web Hosting Growth | Web Hosting Scale |
|---|---|---|---|
| Intro price (4-year term) | $1.99/mo | $3.49/mo | $7.99/mo |
| Renews at | $7.99/mo | $8.99/mo | $19.99/mo |
| Websites | 25 | 50 | 100 |
| Monthly visits | ~40,000 | ~200,000 | ~400,000 |
| Storage | 25 GB NVMe | 50 GB NVMe | 100 GB NVMe |
| 20 mailboxes (3 months free) | 40 mailboxes (3 months free) | 60 mailboxes (3 months free) |
The honest catch is the term. The intro prices above come with our link on a 4-year term, and you pay the full term at checkout.
On DreamHost’s public pricing page, the same Launch plan on a 1-year term costs $2.89 per month and renews at $10.99 per month. If you would rather not commit at all, every plan also offers monthly billing at a higher rate.
I like that DreamHost prints the renewal rate right on the plan card instead of hiding it in fine print. Whatever term you pick, you know what year two costs before you pay.
All plans include daily backups, unmetered bandwidth, unlimited free SSL, a free starter website, and a free domain for the first year on any 1-year or longer term. All plans also come with a 30-day money-back guarantee.
DreamHost also sells DreamPress, its managed WordPress line, from $14.99 per month with built-in caching, a CDN, staging, and unlimited email. Most readers should start on the Web Hosting Launch plan and upgrade only when their traffic demands it.
Free and Paid Hosting Addons
DreamHost’s headline price is honest, but a few extras start free and later cost money. Knowing these up front will save you surprise charges.
- Free domain – free for the first year on 1-year and multi-year terms, and it includes free domain privacy protection, which many hosts sell separately. After year one, the domain renews at the standard registration rate. This is fairly standard practice across shared hosts that offer a free domain.
- Professional Email – a 3-month free trial on every Web Hosting plan. After the trial, mailboxes start at $19.99 per mailbox per year, so budget for it if you need email at your own domain.
- Remixer AI website builder – free for the first 30 days on Web Hosting plans. Treat it as a trial rather than a permanent freebie.
- Refund rules – every plan comes with a 30-day money-back guarantee on the hosting itself. DreamHost issues refunds to credit card payments, so pay by card if you think you might use the guarantee.
DreamHost for WordPress Beginners
DreamHost skips cPanel entirely and gives you its own custom control panel. Websites, domains, email, databases, and backups all sit in one clean dashboard.
If you have used cPanel for years, expect a short adjustment period. If this is your first host, there is nothing to unlearn, and the panel covers the essentials without the clutter.
Getting WordPress running is easy. You can have DreamHost pre-install WordPress at signup, or use its WordPress install assistant from the panel in about a minute.
Two extras stand out for first-timers. DreamHost’s team builds you a free 4-page starter website, and its Liftoff AI builder can launch a personalized WordPress site in under 60 seconds.
If you already have a site somewhere else, DreamHost includes a free automatic migration plugin that moves your WordPress site over for you.
DreamHost Customer Support
DreamHost runs its support fully in-house, with no outsourcing. You can reach the team 24/7 through live chat or email tickets from the control panel.
There is no phone line to call. DreamHost offers callbacks instead, but they cost extra and are not part of every plan.
To be fair, phone support is rare at budget hosting prices, and most hosts at this level stick to chat.
DreamHost’s support team has won Gold Stevie and Globee awards for customer service, and it includes people who contribute to WordPress core. That matters when your question is about WordPress itself rather than the server.
Who Should Use DreamHost and Who Should Look Elsewhere
Choose DreamHost if you are building your first website on the smallest possible budget and want the bill to stay low at renewal. You get daily backups, generous site and storage limits, and a free domain with privacy included, all from a host that has been around since 1997.
Its zero-downtime record in our monitoring backs the reliability claim.
Look elsewhere if raw speed is your priority, since Hostinger and SiteGround both beat DreamHost in our tests. The same goes if you want cPanel, need phone support on an entry plan (SiteGround), or run a high-traffic store that needs proven performance under load, where Levamo is the stronger pick (see our full hosting comparison).
Final Verdict – Is DreamHost the Right Choice for You?
DreamHost is perfect for beginners who want the lowest long-term hosting bill without giving up daily backups or generous limits. It has earned trust since 1997 by keeping its pricing plain – the renewal rate sits right on the plan card, and every plan offers monthly billing.
My verdict – if budget decides your hosting choice, visit DreamHost and start on the Web Hosting Launch plan. If speed is your deciding factor, our best WordPress hosting comparison shows which host won each category on the same tests.
FAQs About DreamHost
1. What are the disadvantages of DreamHost?
Based on our tests, the main ones are page loads that trail our other budget picks and softer results under sustained traffic. On the billing side, the headline price needs a 4-year commitment, email becomes a paid add-on after a 3-month trial, and there is no standard phone support.
2. Is DreamHost good for WordPress?
Yes. DreamHost is one of the few hosts WordPress.org officially recommends, and its support team includes WordPress core contributors.
You get a WordPress install assistant, a free automatic migration plugin, and daily backups on every plan.
For heavier WordPress sites, its DreamPress line adds managed features like staging and a built-in CDN.
3. Is DreamHost good for beginners?
Yes. The custom control panel is clean, DreamHost’s team builds you a free starter website, and 24/7 chat is there when you get stuck.
The main adjustment is that there is no cPanel, but most beginners adapt to the dashboard quickly.
4. Does DreamHost use cPanel?
No. DreamHost built its own control panel instead.
You can still manage MySQL databases, change PHP versions, install WordPress in one click, and control SSH and FTP access, so you lose the familiar layout rather than the features.
5. Can DreamHost handle high traffic?
DreamHost rates its shared plans for 40,000 to 400,000 monthly visits, and bandwidth is unmetered, so a busy month never triggers overage fees. In our stress test, the site stayed up with zero failed requests at 50 concurrent users.
For a business built on traffic spikes, such as a store with big sale days, a managed host like Levamo is the safer pick.
6. Which is better, Bluehost or DreamHost?
On our identical tests, the speed difference was small – Bluehost loaded at 933 ms, just 53 ms ahead of DreamHost. DreamHost costs less over the long run and includes daily backups, where Bluehost backs up weekly.
Bluehost counters with the simplest setup we have seen and phone support on its higher plans. Pick DreamHost for the budget, and Bluehost for the most hand-held start.
7. Which is better, DreamHost or SiteGround?
SiteGround was faster in our tests, loading at 608 ms, and it includes phone support on every plan. However, it renews at $17.99 per month, more than double DreamHost’s renewal rate.
Choose SiteGround if speed and support matter more than cost. Choose DreamHost if the long-term bill decides.
8. Where are DreamHost’s servers located?
DreamHost’s main data centers are in Ashburn, Virginia and Hillsboro, Oregon, with headquarters in Brea, California. Its newer Amsterdam and Singapore locations mainly serve its cloud and VPS products.
Our test site ran in the default US location, which is why North American response times were strong while other regions lagged. A CDN closes most of that gap for global audiences.
9. Can I install WooCommerce on DreamHost?
Yes, you can install WooCommerce on DreamHost’s web hosting and VPS plans. A new store with modest traffic will run fine on the shared plans.
As your store grows, plan to move to managed hosting, because stores are harder on a server than blogs.
WPBeginner users get an exclusive discount on web hosting and a free domain with our DreamHost coupon.
Changelog
- July 2026 – Rebuilt the review around our July 2026 test data (speed, stress, and response time tested July 23, plus a 30-day uptime monitoring window). Added the WPBeginner Score, the comparison table against similarly priced hosts, the infrastructure section, and the pricing fine print, and updated all plans, prices, and refund terms to DreamHost’s current offer.
We hope this DreamHost review helped you with your WordPress hosting research and helps you choose the right WordPress host for your needs. You may also want to see our pick of must-have WordPress plugins for business websites.
If you have any questions or feedback about my DreamHost review, please send me a message. I love hearing from our readers, and you can scroll below to read real DreamHost user reviews from other business owners from around the world.
Samantha A
I have nothing but great things to say about my time with Dreamhost! I have registered ~20 domains with them, in addition to hosted ~6 sites. Anytime I have an issue, I either tweet or submit a support ticket, and am responded to almost immediately. I’ve been with Dreamhost since I started working on websites around 2008, and have never looked back. Highly recommend!
Dave Morgan
I contacted Tech Support with my fingers and toes crossed because I’m a writer – not a computer person. And I’m older. I know more about mimeograph machines than I do about computers. The help I got from Dreamhost tech support was focused and efficient. They gave me instructions quickly and even though my fingers trembled a bit I none-the-less had modifications to my site completed within a couple of minutes. WAA-Hoooooo! Great service!!
Ken Curtis
Did not meet my expectations. The only way to reach a real person was through sales and they will not help with anything except sales. The problem I encountered was not their fault, our go-to-guy for the website was away on vacation and we had no backup plan with the website went down. Still, I believe a top-notch organization would have figured out a way to verify who I was and help me fix the problem rather than have to wait for our go-to-guy to return.
Brad Nagle
Great experience they were super helpful, and I must of been a bumbling pain easily trying anyone’s patience. Thanks for the help!
Brittany
My experience with DreamHost has been terrible.
They not have phone support (unless you pay extra), so when my site went down for no reason, all I could do was send an email and wait hours for someone to get around to emailing me back. When they finally did, the email seemed very “canned” and offered solutions that either didn’t address the problem or that I couldn’t do (Like updating my plug-ins when my site was down.) They never fixed anything; I just had to wait.
When my site went down the second time, it was actually because THEY shut my site down to prevent a malicious hacking attack and didn’t bother to let me know. I had to email and tweet them several times throughout the day until I finally got an email back, again, hours later. And even then, they still didn’t fix the problem. I had to continue emailing until I finally got it sorted out. My site was down 12 hours–when all that needed to happen was for them to send me an email to make sure the hacker didn’t get in.
Completely ridiculous. Would NOT recommend.
Zoey
I typically don’t write reviews but I had to write one for these guys.
I started with Host Mantis (shared hosting) and while the price and speed was fantastic, my site experienced a lot of downtime. The customer service was nothing special, but was good enough to meet the needs. I couldn’t afford to lose visitors due to the downtime so decided to switch!
After reading tons of reviews, I moved to Arvixe (shared hosting again). I quickly realized the server speed was extremely slow. I decided to cancel Arvixe the next day but they gave me one month free and offered to move me to one of their best shared servers. The performance improved but still the site was often extremely slow and again I was afraid to lose visitors. I do have to say the customer service was decent (mostly outsourced though it seems).
I wanted to move my site to a Managed VPS to improve performance. I looked around and Dream Host had fantastic reviews. I saw their prices and the same was being offered at Arvixe for twice the price or more. I decided to try Dream Host.
It’s only been a week and all I can say is I have nothing but all positive things to say about Dream Host. The server speed, uptime, and the customer service have all been fantastic. They helped me migrate my sites and getting issues resolved on the support chat was a breeze! The only thing to keep in mind is that their web-panel is different than the standard cpanel so there’s a bit of a learning curve but hey if you’re tech-savvy, it shouldn’t be a problem. Plus, the Dream Host wiki is a blessing and has tons of useful information. Keep up the great work Dream Host! I will recommend Dream Host to anyone. I would give them 5 stars plus rating!!
Duilio
I paid for a VPS which was relatively cheap (15 USD/month) only to discover that my databases were still in the shared hosting which was causing my site to be slow and go down, when I contacted DH they informed I needed to buy another VPS for just the MySQL service and 1GB of RAM costs 60 USD per month. Which I have problems to afford and I was not aware of that when I decided to contract the VPS service.
The support is not very good either.
On the other hand I like the Dream Panel it’s very easy and cool, my site usually works well now, but overall I am not a satisfied Dreamhost client anymore.
Jorge Krauss
I had a very bad experience.
I had 4 domains fully hosted, but one of them couldn’t deliver emails to a particular domain, receiving an automatic response from a RBL list. This client needed to deliver those emails urgently.
I followed all the steps that DreamHost gives us to solve the problem,explaining the importance and urgency of the issue, and also started comunicating with the RBL provider who was blocking those emails.
I had absolutely no answer from DreamHost, they moved my case, and 3 months later i receive an email that says: “How well did DreamHost Tech Support serve you?”
Well, DreamHost, you didn’t serve me at all, thanks to you I’ve lost that client, along with a perfect good reputation. Good work! suckers.
Chris Wilson
Switching to DreamHost has been the best decision we have made in regards to our hosting providers. Top notch service and performance!
chad
A recent technical support chat has me questioning my affiliation with DreamHost.
After some troubleshooting on their end we were told that everything was working fine on the host side and that we should re-install the Zencart software.
Instead, we back-tracked and found an error in our meta-tag.php file that caused our entire site to display as a blank white page. Giving us no access to the admin panel either.
As it turns out, we were missing an apostrophe in our site tagline!!
Chad
Adam
I’ve been with Dreamhost for a few years and have never had any issues till now. I requested support and asked the person to look into my domain’s file to try to help me. I was told they would look into the issue, but 24 hours later I received an email from them saying they’ve found “multiple violations of their policies” on my domains. They pointed out very strict terms of service which state Dreamhost is ONLY for website files. Any files not related to the website you have to pay extra to store and they demanded we remove them from our site. So, you pay them for file hosting, and they choose what files you can and cannot upload. So it’s not really your space, although you pay for it… nice. They offer “unlimited space” but won’t let you use it for anything beyond the website itself.
Melony
I have used Dreamhost for many years and have been very pleased with their service. I had an issue the other day and they immediately responded; their service was outstanding.
Ran Scott
Dreamhosts support process is TERRIBLE!! There is no phone number, they will only work with you via email or Live Chat. I only get tickets resolved when I use the Live Chat option. If I use the email option, I never hear from anyone until 2-3 days later. And then their standard support answer is, “Here is our wiki…” The site seems to have a great idea for WordPress hosting, but the support is God awful. Heck, a user cannot even attach a screen capture to an email sent into the support system!! What kind of TECH support system, does not allow attachments?? Hopefully my issues with them will be resolved soon, so I don’t have to contact their support anymore!!
Mykl Wells
I’ve been with Dreamhost for ten years now. It’s had it’s ups and downs. They’re not perfect, but then again what is? I can say with certainty they concentrate on providing excellent webhosting and they are accountable. Most of the time it’s me screwing up and they always respond in a prompt professional manner, solve my problems and let me be otherwise. They don’t inundate me with offers and crap I don’t want, they just provide excellent webhosting. I can use a shell account to work, love that. I hope we can be together another ten years. Dreamhost is excellent. Period.
K Case
I had an emergency, a new computer, and was away from home. Waited in line for DH chat Support and problem resolved within minutes after that. Thank you…as always you are the best!
John Carr
Dealing with DreamHost’s “support” is like Gods way of testing your patience and you better have plenty of it because these clowns don’t have phone support! A web hosting company with NO WEB SUPPORT. They fail to mention that little gem when you sign up.
I purchased a web hosting bundle for a year with these guys – and it’s been a nightmare from day one. I had a simple Word Press site – literally ONE PAGE that took forever to load. When I was able to finally get ahold of someone they told me the WP needed to be optimized. One page! I finally just sprung for Squarespace and redirected my DNS and haven’t had problems since with hosting
I opened a ticket a WEEEK ago because their email services via IMAP lost all my previous emails and I’ve been gettin boucebacks. Their support team are masters of passing the buck. After waiting nearly 24 hours I get this:
Ozh
Dreamhost customer since 2005, that’s 10 years as of writing. Why so long? Because the ratio features/price is unbeaten, because support is always very fast and reliable. Overall it’s been 10 good years.
Tácio Andrade
A host with a different panel of the others I’ve used, I enjoyed the possibility of giving access via ssh to my server, because this way end up having greater ease to edit files directly from the server without suffering accessing via ftp, changing and playing files the server again.
However not everything is perfect, do not have the possibility of several FTP servers accessing the same files turned out to be a limiting factor for some of my projects. =/
Carla Peek
Our experience with customer support made DreamHost’s service unusable for us. While they were courteous, they were unwilling or unable to help us resolve our initial issues upon setting up service and we were completely unable to get our website started. We will need to cancel our DreamHost service and initiate a new service with another host at some expense to us because DreamHost will still charge us for our domain registration at a rate of more than half of the annual hosting fee, a service our new host would provide for free and a waste of money for our company.
Our webservice was completely unable to navigate to the DreamHost hosted website and customer support was unwilling to provide the information we needed to get this resolved. We could not justify spending any more time (already nearly a week of emails and trial and error) to resolve this issue ourselves to use a service that provides us no support for future issues.
This is very disappointing to me because I have used DreamHost in the past to host a national website and have recommended them highly to clients and friends. This experience clearly changes my opinion of their service. This is very inconvenient because DreamHost’s packages and services are the best fit for our company within our budget.
radu
In my opinion the LiveChat is awesome. As I am abeginner with wordpress I have made use of it a couple of times. Everytime I had a very friendly person, normally in minutes, even if sometimes I had to wait a little (which I consider normal), and my issue was everytime solved rapidly! Thank you very much for this awesome service.
Jeremy Gray
I’ve got nothing but praise for Dreamhost. Once you get to know the back end user interface – which is very different from a typical control panel – it is a pleasure to use and offers a load of extra features. Whenever I email support I get a competent answer within 1-2 hours; I’ve started to use support chat, too, and typically get a response within two minutes. Really awesome!
Darren
I’ve been with Dreamhost for 12 years and they’ve been mostly excellent. Any issue is usually resolved within 24 hours and the tech support team aren’t shy with details. Highly reccommened
Rana Sabeh
I have been a happy Dreamhost customer for 7 years now. Whenever I have an issue their support team always provides a quick reply or the tech in their live chat (for emergencies) is always super helpful. I can’t imagine ever using another hosting company!
Fernando Molina
I´ve been using Dream Host services for 8 years now and I am pretty satisfied with the whole thing. Thank you guys!
Chris Sipple
As always, fast, helpful and accurate support!
Chris Sipple
As always, fast and accurate support!
Philip Coogan
I enjoy your very good service. I found things a bit hard having to put everything in place for the first time. I receive very helpful email replies.
Thanks Philip
G Heuer
I did not need or require anything special from Dream Host so we have been easy clients for them. I wasn’t able to get help to use their email and take advantage from the other “benefits” they offer us. I am not a Techi, so I don’t understand their lingo. They need to realize this.
Only thing, just now that I’m trying to close my account, I cannot do it now but I have to wait for my actual anniversary date. I can’t help but think this is so I forget and another two years get charges to my credit card. We have such busy and stressed lives that the possibility I’ll forget is great and they bet on it.
Lydia Diaz
I’ve recently signed on with Dreamhost, and I’ve enjoyed the experience. Their Control Panel is straightforward and easy to use. Online support is fast and responsive. I look forward to creating many websites with the help of Dreamhost.
mike hayward
I am somewhat surprised at the lack of understanding about the hosting parameters on dreamhosts.
Perhaps it gets better.
The control panel and intent is excellent – but the support so far has a mixture of quality. It is obvious that some support has excellent skills but yet others are very poor.
The product itself seems on the face of it – excellent
mike h
Diana
I’ve joined Dreamhost recently and everything has been very smooth, the chat support always there, friendly and helpful (including on Memorial weekend). The wiki is a great resource. I find the webmail interface unpleasant and lacking features, but I do most emailing through an email management program, so it doesn’t bother me too much.
Philip Ghi
My experience with DH has been a nightmare. e-mail has been down for a week and no one bothers to update my credit card information and get me up and running again. No way to contact DH as my login is frozen and they don’t have a phone # to call to solve just such problems. Hard to believe in this day and age a company that provides such a vital service can be so incompetent and so unwilling or unable to help a long time customer.
Alex
What customer support?
They don’t have one.
You send them an email, get a reply from a robot that they received it, then sit and wait for reply.
And then, they send you a link on how to do it. Unbelievable!
What happened to calling a number, getting a US person on a phone, explaining them the problem, and have it taken care off, that is the tech support in my book, and my business.
All their free stuff is good if you are an IT expert, and do not need tech support.
Ron
Been with these guys for 10 years now. I am a Systems Engineer with HP (17 years). One thing I am NOT is a web developer but I do know when I’m getting quality support, and I’m telling you, these guys are the best in the business. I don’t believe I have ever had an issue that was actually inflicted by DH, but they have NEVER questioned me when I ask them for help. They just jump right in and help me (or without my help at all) fix the problem. You can’t go wrong with these guys, highly recommended.
Selvan
With DH for over 8 years…never had any issues big enough to complain….DH rocks…have recommended to many friends.
Jaron
The whole experience of getting support from Dreamhost was very smooth. I found instructions online, I followed the instructions which included emailing for support. Within a few hours Dreamhost had responded to my request.
Rafi
I’ve been with DreamHost for a long time. Before that I tried several other providers, and had problems with all of them. I’ve never had any problem with DreamHost. If I have a question or need tech support, they respond quickly. I recommend them to anyone needing hosting services. And their newsletter is always fun to read!
Benjamin M
I have had zero problems with dreamhost. Customer service over the phone and online chat are spot on. Only hiccup was an error on my part miscommunicating my needs, dreamhost quickly helped me resolve this. Mobile site, domain transfer, hosting, email all good. I manage my company and several other personal websites through dreamhost and will continue to.
Support tickets option to pay ten bucks for a call back is well worth my time.
Lots of options out there, if you need your hand held use another company. If you like to do it on your own and get help along the way,….dreamhost.
Gaurav Tripathi
DH guys are rockstars !
I have been with DH – with different accounts – for more than 9 years now and really love the way DH has grown with more and more awesome services.
The new play with Dreamcompute is absolutely game changer and has helped us in bringing down the cost significantly.
Paul
My experience with online support was very good. Problem solved quickly.
Colin
Great service. Got my site issues resolved on the first ticket attempt. Thanks, guys!
Wayne Maynard
Dreamhost has been fantastic since I moved my hosting to them a year ago. All of the few & minor problems have been almost instantly resolved in a matter of minutes using their phone or on-line chat tech support. I’m a happy camper after moving from ixWebhosting.
Denice Hughes Lewis
Thank you for your help with re-registering.
Denice
Hagit Lahav
I really love hosting with you!
Keep it cool
Thank you!!!
jen born
I’ve had a great experience with Dreamhost. Yes, there are occasionally issues, but they are friendly, helpful, consistent, and best of all, competent.
Cameron
I had a technical issue on Sunday evening of Memorial Day weekend and Dreamhost’s live help chat support was available and very quickly was able to resolve my issue. They have been a pleasure to work with and I would definitely recommend them for timely and accurate support.
D Gerlach
What a mess Dream Host made of our domain name renewal, charging us for two years when we renewed our hosting but only asking for and applying payment to the second year, then demanding payment for the first year upon threat of disabling our website. Customer support blamed the mistake on me “clicking the ‘renew domain’ button twice” when renewing the hosting account, which they later recanted and continued to dun us for payment.
We will be exploring options before the hosting account is up for renewal again. Buyer beware.
John Smith
I set up a site for a client using Dreamhost a few months ago and if it wasn’t for their awful email and chat support contantly giving bad advice and messing up my settings and cancelling my ssl cert by mistake, everything would have gone smoothly.
This is not a “dream” host unless maybe it referrs to their daydreaming support staff.
If you have a problem, you won’t get any real answers or attention to detail unless you escalate your ticket to someon like John whos ben there for 15 years, according to him.
They’re still training the rest of them.
ARVF
We had a very very poor experience with Dreamhost as our server for our web-site. The 24 hr. real time service was a lie. It took me all day, 3 emails, and they have NO phone contact information. FaceBook was the only way I could reach someone.
Our problem never got resolved.
Rodger Gallagher
The switch to a new server wentt Ok apart from a memory setting not carrying over. Dreamhost fixed that promptly after I told them.