DreamHost is a popular award-winning hosting company and one of WordPress.org’s officially recommended hosts. They offer domain registration and web hosting services, including managed WordPress hosting. Their platform offers everything you need to grow your website, whether you’re a new blogger or an established business. See our expert DreamHost review to decide if it’s the right choice for you.
In this detailed DreamHost hosting review, we’ll put their promises to the test. For a comprehensive overview, we’ll look into the following areas:
- Performance: Speed is critical for making successful websites. How fast will your website load with DreamHost?
- Reliability: Will your website be up all the time without any service disruptions?
- Customer Support: How good are DreamHost support options?
- Features: What features do they offer to make it easier to run your website?
- Pricing: How much would it cost you? Are there any DreamHost deals that can save you money?
This is a comprehensive DreamHost review with lots of details. If you don’t want to read the full review, here is the quick scorecard with our verdict right below it.
| DreamHost Review Summary | |
|---|---|
| Performance grade | A |
| Average load time | 1.69 |
| Average response time | 255 ms |
| Free domain | Yes |
| Free SSL | Yes |
| 1-click WordPress | Yes |
| Support | Live Chat / Knowledge base |
| Start with DreamHost | |
Bottom line: We found DreamHost to be fast and reliable. They have flexible hosting plans and friendly technical support.
That being said, let’s get into the detailed DreamHost review so that you can compare our test results and make up your own mind.
About DreamHost
DreamHost was founded in 1997 by four friends at Harvey Mudd College in Claremont, California: Dallas Bethune, Josh Jones, Michael Rodriguez, and Sage Weil. Since then, DreamHost has become one of the most well-known and popular web hosting companies. They now host over 1.5 million websites, including over 750,000 WordPress installations. They’ve won PCMag’s Business Choice Awards for Best Web Hosting Service for 2014-2016.
DreamHost is also a certified carbon-neutral host and makes every effort to conserve resources in its own offices. They’re also a member of the U.S. Green Chamber of Commerce.
Pros and Cons of DreamHost
DreamHost is a popular web hosting provider, but it may not be right for everyone. Consider these pros and cons before choosing a plan.
Pros
- Award-Winning Hosting – DreamHost has won the PCMag Readers’ Choice Award for best business hosting. They rated high in reader surveys for their reliability and tech support.
- Money Back Guarantee – DreamHost offers a 97-day money-back guarantee. That means you can cancel your account within 97 days of signing up and get a full refund.
- Free Domain and Privacy – Every DreamHost plan includes one free domain name registration plus domain privacy, so your contact information isn’t made public on the web.
- Monthly Billing With No Setup Fee – DreamHost pricing plans allow you to pay month-to-month without a setup fee.
- Automatic Daily Backups – DreamHost plans come with automatic daily website backups. Although we always recommend users to set up their own real-time WordPress backups.
Cons
- Limited phone support – DreamHost does not offer a phone number for technical support. Instead, customers can request a call back during set hours and at an additional cost.
- No Email – DreamHost doesn’t offer email accounts for the Starter plan of their WordPress shared hosting. However, you can get it for $1.67/ mo or use an external business email provider.
DreamHost Performance Tests
WPBeginner users trust our reviews of WordPress products and services because we only recommend the companies that we have used ourselves.
For our WordPress hosting reviews, we sign up for each top hosting provider. After that, we set up demo websites so that we can properly test their claims with our own performance tests.
We signed up for a hosting account and installed WordPress for this DreamHost review. We used the default theme and filled our test site with Theme Unit Test Data, including media and images. This way, our test site looked and behaved like an actual WordPress site.
DreamHost Speed Test Results
No one likes a slow website. A faster website is crucial for a better user experience and SEO rankings.
That’s why we ran the website speed test first. For this test, we used Pingdom, and here are the test results:
Our test site loaded in less than two seconds, which is good. However, this page load time test alone does not show the full picture because our test site has no traffic.
DreamHost Stress Test Results
Next, we wanted to see how well DreamHost handles website traffic during peak hours. To measure this, we used a tool called K6 (formerly called Load Impact).
We gradually built up to 50 unique visitors at once to see how the server would handle increased requests from multiple connections at the same time.
Here is our first stress test result.
The light blue line represents the page response time, and the purple line represents the number of requests on the site.
As you can see, our site remained available throughout the test. However, the response time fluctuated with users increased.
That’s because we turned off DreamHost’s pre-installed WordPress caching solution. Once we enabled a caching plugin, the stress test result improved dramatically.
As you can see, our test site handled 39.6 requests per second (6.600 requests total) with an average response time of 255 ms.
That’s incredible.
This means that if you have a WordPress blog, a small business website, or an online store, your website can easily handle sudden traffic spikes.
DreamHost Response Time Test Results
Next, we wanted to test how our DreamHost test site responds to requests from different geographic locations. To measure this, we used a tool called Bitcatcha.
As you can see, our response times remained steady across the globe. They were particularly great in North America and Europe.
DreamHost Uptime Test Results
It is also important to note that our website didn’t go down during testing. We enable the downtime tracker because often, during stress tests, some hosting servers will crash.
This is another sign that DreamHost is a reliable hosting platform.
DreamHost Hosting Plans and Features
DreamHost provides hosting for web designers, developers, bloggers, and online businesses. They support and use open-source technologies, apps, and platforms like WordPress and Joomla.
Their one-click installer includes configurations for many open-source apps. As a Dreamhost customer, you get expert support, free migrations, and built-in security features.
Their hosting options include shared hosting, email hosting, managed WordPress hosting, VPS hosting (Virtual private servers), and dedicated servers. They also offer cloud hosting packages and cloud storage.
All of DreamHost’s plans use SSD drives for faster loading. DreamHost also uses a proprietary control panel instead of cPanel.
Shared hosting includes:
- One free domain registration and Let’s Encrypt free SSL
- Unlimited storage and bandwidth
- Easy-to-use control panel
- Unlimited email accounts and subdomains (with WordPress unlimited shared plan)
- 1-click installation of WordPress
Shared Hosting Pricing
DreamHost’s shared hosting plans start at $2.59 monthly (3 years billed). You can also pay monthly for the Shared Starter plan, but the price goes up to $4.59 per month.
For additional functionality and email accounts, you can upgrade to the WordPress Shared Unlimited plan, which starts at $3.95 (billed 3-years). This plan also allows you to add unlimited websites to your account.
Managed WordPress Plans
DreamHost also offers a managed WordPress hosting plan called DreamPress. DreamPress is over five times faster than shared hosting. The Linux servers are optimized for WordPress, and they can handle traffic spikes (millions of visitors) without your website going down.
Managed WordPress hosting also includes:
- Automatic WordPress core updates for security
- Private IP address and SSL certificate pre-installed for eCommerce sites
- SSD storage and unmetered bandwidth
- Web application firewall to block malware and brute-force attack mitigation.
- One-click staging site set up
- Free website builder along with on-demand as well as daily backups
- DreamPress Pro and Plus plans also include unlimited CDN and Jetpack Professional add-on features.
- Dedicated hosting with your own CPU server resources for maximum performance
In our DreamHost review, we found that they provide high-quality, reliable hosting at very affordable prices. Their plans include everything you need to build your website and room to upgrade when your site grows.
Support and Customer Service
DreamHost offers 24/7 email support via a ticket system. You can open a request for support through your DreamHost account dashboard.
They also offer 24/7 Live Chat support through the panel. You can also request a callback service for an additional fee.
Customers can also access their vast knowledge base resources, including tutorials and troubleshooting articles.
Many reviews mention the quality of their support, though some reviewers were frustrated by not having access to immediate phone support (24/7).
While live chat and phone support can be helpful for simple questions, the support team can ask users to open a ticket for more complicated issues.
More experienced users would find their support resources and articles quite helpful when dealing with some common hosting issues.
Dreamhost used to offer a community support forum, but they ended it in 2022 because the reliability of information in forums cannot be guaranteed.
Conclusion: Is DreamHost Right for You?
Now that you have read through our entire DreamHost review, you might be wondering whether DreamHost is the right web host for you.
After reviewing DreamHost services in detail, we award them with the title “Best DIY Hosting” for WordPress users.
DreamHost is highly rated for its fast and reliable hosting. They’ve won numerous awards and get rave reviews from their customers. But it may not be the right choice for you if you need a lot of help getting started.
Their customer support can be slower, but the quality of support is excellent. We recommend DreamHost to DIY users who want affordable prices, a high uptime guarantee, and are comfortable figuring things out on their own using the comprehensive knowledge base.
Ready to get started with DreamHost? Click here to select your DreamHost plan today.
DreamHost Coupon
WPBeginner users get an exclusive 72% discount on shared hosting and a free domain with our DreamHost coupon code or a 16% discount on managed WordPress hosting with our DreamPress coupon code.
All you have to do is click on this link to purchase. The discount will be auto-applied.
Frequently Asked Questions About DreamHost
Following are a few of the commonly asked questions (FAQs) about DreamHost that we have been asked by our users.
Is DreamHost a good host?
Yes, DreamHost is a good host for any type of starter WordPress website. They offer great features, a rock-solid platform, and fast servers at an affordable cost.
Their quality of service and pricing is on par with Hostinger, HostGator, GoDaddy, InMotion Hosting, and Bluehost.
Does DreamHost use cPanel?
No, DreamHost does not use cPanel. Instead, they have built their own custom control panel that has all the management features you’ll find in cPanel.
You can easily do MySQL database management, change PHP versions, access 1-click installers for WordPress, manage SSH & FTP access, and more.
Which is better, Bluehost or DreamHost?
Bluehost and DreamHost offer similar features, and they are both good hosting providers. However, Bluehost has an edge in terms of performance and fast customer support.
Which is better, DreamHost vs SiteGround?
If you were comparing DreamHost vs SiteGround based on shared hosting prices, then DreamHost is better. However, if you were comparing DreamPress managed hosting vs SiteGround, then SiteGround offers a lot more value for better pricing.
DreamHost and SiteGround used to be similar, but recently, SiteGround has significantly improved their web hosting platform. However, they have also increased their pricing by 2x. That’s why the comparison isn’t fair anymore.
Where are DreamHost servers located?
DreamHost servers are located in the United States. They have data centers in Ashburn, Virginia, and Hillsboro, Oregon. DreamHost’s headquarters is located in Brea, California.
Can I Install WooCommerce on DreamHost?
Yes, you can easily install WooCommerce on DreamHost shared hosting as well as VPS plans.
Ready to start with DreamHost? Get 72% off on your DreamHost plan by clicking here to sign up for DreamHost. The discount will be auto-applied.
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Nick says
I have been a Dreamhost customer for over eight years and I am extremely satisfied with the service and support.
Any problems that I have had on my website were quickly resolved.
I would recommend them to anyone looking for a hosting service.
Eli says
Have been using DH services for a at least 10 years with great satisfaction. Last week had a problem and contacted support via chat which turned to be super helpful with immediate response. The problem was solved already during out conversation. What else can one say about a good customer support ?
Steve says
Just switched from major US hosting company to DreamHost. Just want to share that dealing with DreamHost is excellent. The fact they have online chat helps massively and was a major factor in why I changed to them. Although I haven’t dug too deep yet into what they offer technically for hosting, all looks good to me. Had an issue with email setup but the gremlin at their end got dealt to. Pleasing purchase and transfer experience and an ease to deal with.
hekmat says
I’m a dreamhsot customer for over 3 years now.
I’m not really the kind of guy who knows a lot about hosting so I’ll skip the technical details: I’m using multiple domains all having wordpress installed (using the dreamhost one-click install option) and things are runing just fine.
I got some third-parties to monitor my domains performance and uptime and I do confirm I have over 99% uptime. I sometimes get some delays here and there but it’s mainly due to buggy wordpress plugins, nothing to do with dreamhost.
So I’m the average blogger if you want. Why am I picking dreamhost? it’s for 2 main reasons:
1. Dreamhost allows you unlimited domains hosting with unlimited disk quota and bandwidth. Now I wouldn’t be surprised to know there are some actual limits to that but so far I’ve reached none. It’s good to be able to host as many domains as you want for free, it gets my work going (with some other hosts you’d have to pya a bit in order to add a domain each time).
2. The customer support live chat. Now to be fair, sometimes I’ve reached the support and had to wait like 25 minutes till a representative shows up and then he looked distracted or not very responsive. This has happened few times. But on the other extreme, just yesterday I contacted them and a representative helped me out in the most perfect way. I was so satisfied that after ending the conversation I decided to contact dreamhost by Email and tell them how satisfied I was with their reprentative that day (the guy is “KevinH”, let him be recognised). Many sites throw you links of FAQ pages when you ask for help and this annoys me: if I could fix it myself by reading FAQ I wouldn’t be here… So that guy was very patient, understood I have little knowledge with hosting and he actually did all the required changes while explaining to me what he was doing. The chat lasted over an hour and the representative was very courteous and patient the entire time. So yeah, customer support has its ups and downs (usually depending on the time of the day you’re contacting them) but once you catch them in a good timing, their representatives are REALLY well-trained.
Hopefully this helps you guys decide. For the beginners out there, just take my advice and go with dreamhost. After 3 years, I decided to make the commitment of renewing for 10 more years: by picking this option I get the priice of ~6$/month rather than the typical 10-11$/month. I did the math and that’s some big savings… Oh and about that… If I had to point out things I wish they had: coupons… As a 3 years customer, I’d feel good if I receive a mail telling me “hey you’ve been a loyal customer, if you take the 10 years plan we’ll give you an additional 20% off ” or something along that way…
Martin GAUKROGER says
I work with several hostings services, but Dreamhost seems to be the best at responding to my demands so far.
Rui Barbosa Jr. says
We have been using Dreamhost for a couple of years.
In those two years, we have created half a dozen product prototype.
This year, one of our projects became a real product.
So, last week we moved from the shared hosting to the VPS option.
We did have a few problems with the servers in the past, about one year ago.
By the time that happened, we were about to move to some other hosting provider.
But, we have decided to wait and it all was figured out and fixed.
Everything has been working beautifully during the last 12 months.
Since we have not had any problems in one year, we will stick with it when we move to dedicated servers.
Overall, we are very happy with Dreamhost, specially with their support team during the migration to VPS.
Matt M says
I’ve been happy with Dreamhost over the years, I’ve been a customer since 2011 and haven’t had any major problems. The email support is fast enough in most cases and I’ve found the staff to always be helpful and pleasant.
j kov says
Nothing but great service from DH. Extremely helpful and willing to explain details for the many issues I’ve faced (almost always user error :X).
Jaymz Eberly says
I have been with Dreamhost for I am not sure but maybe 10 years.. a previous server was bad and I am glad I found Dreamhost. nothing but good things to say, they help as much as they can. and anyone saying bad things about them are not understanding things.. they say you can talk to someone but for a fee. people can use go daddy but they will charge you more and seem to always up sell people for your lack of knowledge.. Dreamhost is great if you know somewhat about things.. because they let you run it.. and I love it. I host many sites.I am happy with them for sure. Godaddy is for people who know nothing and do not mind being charged way more, two different services, try to do what you can here.. you will not be happy , sure customer service is good but you pay for it, so you better use it
but Dreamhost support through email is amazing.. they have helped me through so many troubles and went far beyond what I expected.. they really know what they are doing which is good because I know what I am doing but need that extra answer sometimes I do not know.. thank you so much. I am just sad Facebook is taking over so much business , the web is getting ugly , no one seems to care about pretty websites..which I want to change 
people dig into Adobe Edge.. It is the old beautiful stuff but it works on phones.. 
Lets make this a beautiful web again 
anyone have any Adobe Edge stuff to share please do 
thanks DREAMHOST !!!! never will I leave unless you change.. so far so good 
Avner says
I have not signed up with Dreamhost yet, but did try the live chat which was not helpful at all. There really needs to be a telephone number one can call before becoming a customer. The only way for a potential customer to communicate with someone is via email which in today’s day and age is RIDICULOUS!!! I exchange emails with someone for over 35 minutes and still never got my questions answered. ONLINE should mean online help before, during and after signing up to be a customer. The website is not 100% clear and 24/7 service is NOT 24/7 service as I found on the blog. I still am not sure if this is the company for me and being you cannot talk to someone in real time, that may be the deciding factor in signing up with this company. Even some comments above say customer service is not good,. Leaves a LOT of room for questions about how they handle customer service…
J Warren says
I moved over to DreamHost about a year ago, after being continually frustrated with my previous hosting company’s terrible support and frequent down-time.
I have not had to contact DreamHost support as much, because things actually run smoothly now. When I have contacted them, I have been blown away with the speed and technical proficiency of their support personnel. They know exactly how to communicate to my skill level, and give me the direct answer I need (instead of dancing around the problems like the last company I used).
They may cost a bit more than the plethora of cheap hosting solutions out there, but in my opinion they are completely worth it. Great packages and fantastic support. I strongly recommend them.
JM Taylor says
I have been with Dreamhost for over 10 years and have seen very good and very bad services. As they have grown they have become less personable because in the “good old days” you knew most of the technicians, abuse team, developers and ever founders by name and they all were available to assist where needed. Now you wait for answers and assistance or pay a premium to get them to call you. However, overall, I would say they are one of the best going these days because of the features they offer, their pricing, and in the end, they do help you to solve your issues. I would, and have, recommended them to may people.
francesca says
i am using dreamhost hosting services since ten years, and I have always received an accurate and prompt reply. I recently had a very urgent issue (still, mistake was mine, i messed around with some config), and by applying for a urgent support ticket, I received reply in 4 minutes. I was amazed. the most responsible and reliable web-hosting I have been using.
Greg Naker says
Love Dreamhost because they’re real & so is their support. I just had to ask a few detailed questions about email ports, etc. It took a while for the chat to start, like 30-45 minutes, but I was OK as I just kept the window minimized while I was working on other things…
Thanks Happy Dearmhost Chat Support Team!
Have to admit the sound that told you that you were still on-line was a bit irritating (every 2 minutes) and not helpful because the conversation sound (Ding I think) is the same as the waiting sound… It would be more helpful if it were a different sound when someone came on… But I think the guy sent a couple of messages in succession to get my attention as I had the window minimized.
Once we got to chatting, it was someone who was actually knowledgeable and worth the wait and my questions were answered quickly and insightfully. In just a few minutes, I was happily on my way
Rob Rainer says
I have had a tremendous amount of difficulty moving our website over to Dreamhost. Mainly because the response time in their tech support area is horrendous. If you want to Chat better be prepared to sit a while waiting for them to start the Chat cycle. And if you are too much trouble the tech person may ask you if you would like him to help you get a refund. Want to email tech support? Better be prepared for an 8 – 12 hour response time. Want to phone tech support? Forget about that as there is no phone support at all. After a number of weeks our site is now transferred after countless man hours. Now I can finally see if Dreamhost is actually better than our former host.
Luke says
There are a lot of others that might be better, but this is the perfect place to be for a basic webserver that has great uptime and tons of features. Perfect for small sites, personal blogs, and a place to tinker with stuff. Been with them since 2005
nick denbow says
It would have been helpful if the second dreamhost rep who took over the conversation had actually read the previous exchange of emails, as his comments were totally irrelevant and sent the whole discussion totally off course. The third rep seemed to have the right approach, which I hope will be borne out by the future dreamhost responses, he said “The form is not designed for what you want to do, but just accept it anyway and it will be sorted out later”.
So it seems any problem sorting is being pushed down the line into the future, but i hope that is with someone who can sort it!
Stephani says
I’ve had various sites with different hosts over the years and Dreamhost is by far the best. Their customer service is always fast whether I send an email or live chat, everything is resolved quickly, they’re friendly and polite and I find them very easy to deal with. Couldn’t be happier!
Rick Gould says
My website has been up and running for about 1 year and I am very much a novice. I have chosen to use WordPress for the site and overall all is good. The support I have received from DreamHost has been great. I needed help on ftp and on my discussion list and both were answered quickly and successfully. I use chat and email for contacting them. No question that running a website requires constant attention, but at least I have a team to help me, thank you Dreamhost.
Zeraph Dylan Moore says
I host my clients’ websites and email accounts with Dreamhost and purchase all of my domain names through them. So far, they have proved themselves trustworthy and more than adequate for my needs.
Dean Konskey says
This is my second time around with Dreamhost but first time using WirdPress. So far the experience has been good. Looking to continue…
John says
I’m glad to read that I am not the only customer who has had to wait online forever for help. I would rate Dreamhost’s customer relations at the very bottom of the scale. I really don’t think this company cares if they have customers or not. If it wasn’t such a pain to move to another host, I would have done it a long time ago. I would not recommend this company to anyone.
Jill says
The response was great but it took so long to receive I went with another host.
Doug vanderHoof says
Always good help when I call. I recommend Dreamhost to my friends.
Alan McDonald says
I have read and heard alot of good things about dreamhost but have yet to experience anything good. Yes we have hosting with them. In the last 6 months Ive tried to live chat with customer support about a half dozen times or more. I have yet to ever connect to an agent in less than 45 minutes!
So if you think you might ever need live chat support be prepared to wait for about an hour on average. and then most of the time they will tell you they cannot do anything and refer you to a wiki link to do yourself. I mean from basic stuff to complicated ssh access, tunnels, etc.
So many other good reliable hosting companies out there that offer better service and support, IMHO. I would NOT recommend them to anyone.
Justin says
I have just requested to move my shared account from old HDD server to SSD server, they provided an outstanding service for the transfer. Really high efficiency! The new SSD server looks great too.
As a 9 year customer of dreamhost, i would say in the first a few years i was quite satisfied with their server and service, in recent 2-3 years DH is gradually running a little bit behind other industry competitors, as could severs and cloud computing developed quickly. I’m glad that DH is back again in its track to compete with them. Next time i might try their new VPS even cloud servers.
As far as i can see, the shared account on SSD server is quite good for now. 5 start experience.
K Boykin says
I have been with Dreamhost for several years. Recently I ran in to a problem that I just could not figure out. I did an online chat with one of the Dreamhost Techs. Their Tech answered my question immediately. I have been impressed with not only the technical knowledge of their techs, but also the level of service provided every day.
Samantha Grant says
I did not have a good experience with Dream Host support At All.
All my sites were hacked and after a very long time waiting to chat with someone, they basically said, ‘we can’t help you’.
Then someone from the support team wrote back to me after several hours with a set of very complicated instructions about how to fix the sites.
I was horrified to discover that Dream Host DOES NOT BACK UP ANYTHING so if your site gets hacked, you are out of luck.
Andrew Miguelez says
Getting hacked (and other events and mistakes that break your site) sucks. Most hosts do not include automated backups in their basic packages. DreamHost does actually include them, however. You shouldn’t rely on these backups because they are sporadic, but they are available to you in case of emergency.
You can find more info in their documentation: http://wiki.dreamhost.com/Backup#Automatic_Backups
For anyone else worried about protecting their sites from disaster… You should really be proactive here and pay attention when reading what comes with your hosting plan. Don’t assume your site will never die, and definitely don’t expect your super-cheap hosting plan to cover your every need.
Jamison Bryant says
I used to love DreamHost. They were a small-ish web hosting company that was personable and really seemed to care about their customers. Support was lightning-fast and the support techs were knowledgeable, but that doesn’t seem to be the case anymore.
Every time I have to contact support I wait 30-40 minutes to get a hold of a tech, and even when I do they bounce me between departments several times. My issues always end up getting resolved, but I just hate that it takes so long and is so frustrating, especially because more often than not the issues I contact support about are issues that are keeping my website offline.
Wade says
Very glad to have switched to Dreamhost. Their software is really nice and works really well. Easy to use and easy to setup. I don’t consider it a true VPS tho because I can’t install my own software on and edit config files manually, but for my needs, it works perfectly.
Jon Pacific says
It’s probably a great hosting company if you can troubleshoot all of your own issues, but they offer no phone number for support and the first time I tried their chat support I had to wait 25 minutes. You can put in a request for them to call you but apparently they charge a fee for that. As a web designer without a lot of knowledge of MySQL, databases or server settings, it was not the right company for me. But if you know you’re doing the prices seem great.
k says
Lately when I try the chat feature I hold for as long as an hour…I typically hang up and try to figure out the problem myself. Had better luck getting in touch with someone via email.
Ahmed says
It is without doubt ,The best Web Hosting Services even on a Shared Hosting Account which i am, I have used Blue Host, Hosting Zoom, Host Gator. None of them provided any service , but they kept my url sites out 1-3 months out every year. no Support no reply no Nothing Blue Host was just like Ghost Host where you need to pay as well.
I am quite happy with Hosting Zoom services. Just Panel is different to C panel but it is allot more reliable than C Panel. with time will learn more about Panel. I will highly recommend experienced designers and developers to try Dream Host hosting services.
The best part of Dreamhost is what I love most is it is 100% free from Indian type support which most ISP’s fall for because the Indians sitting in India ( they get their IT certifications in India by Cheating or caste system or religion or race or recommendations or threat or by any means except real knowledge),FYI i am Indan.
haris says
Their support team is awesome. I am a newbie regarding VPS and they helped me set up my websites, transfer, etc. A+++ I am advising Dreamhost to my friends (already have few signed up), which is, for services and specs offered, way below competitor’s prices.
Rolando Rodriguez says
Unbelievable. My site was hacked for the second time on their server, as a result they closed down my site without even letting me know. They state they “contacted the site owner”, meanwhile I only found out because google adwords warned me. Next I tried to contact them, after 20 minutes twice to chat, nothing. Unbelievable that they have no phone support even for emergencies. Anyway, glad to rate them, I”m switching to Go Daddy where you can actually talk to someone when you have a problem!
Brittany B says
DreamHost has to be the best hosting provider! Not only do they provide me with entertaining monthly newsletters but their customer service is wonderful. They even helped me with a non DreamHost related issue on my blog! Definitely a provider that I recommend.
sinners says
Very pleased with the dreamhost team, been stuck many of times so started a live chat as i was working, im a beginner and not to clued up on things so helped a lot when i got connected within 5 min to help solve the problem, and as im new i think 1 of the dreamhost people thought it would be easier to do it for me than explain
, im not new to customer support so know dreamhost is doing a good job.
OUATTARA ISMAEL says
i can say simply GOOD JOB, i got answers to all my questions and assistance from the support in live. security, unlimited space, unlimited bandwidth, unlimited domain name host just greattt and unbelievable
Muhammad Niaz says
Best Hosting Services I Like It
Kim says
I made the HORRIBLE decision of choosing dreamhost.Com. I was having some issues with the startup and decided to “live chat” with technical support. No help. I emailed. No help AND no response. But I did get an email for a chance to rate my service. At this point I’don’t rather pay them to get out of my life. Horrible!!!
steven says
hi kim, you say that you decided to live chat but no help? as i was leaving my views i couldn’t help notice your comments, what went wrong with the live chat? ever since iv been with dreamhost they have stayed online till the problem is solved, to pay someone for that time in this game you are talking a lot of money. live support is amazing when you are working and stuck at the time.
Justin says
i’m sorry that you had bad experience with dreamhost. as a 9 year user i would say that their live support is not online very often,but for most tickets i received replies within 24 hours. and every time they resolved my problem or gave me very professional advice even it’s my software problem, nothing about the host. i don’t know much about IT but i feel comfortable with them.
Traci York says
I’ve been a customer of DreamHost since 1999, and I’ve never wanted to look elsewhere. Not only do they send out entertaining, monthly newsletters, they also constantly reward loyal customers. Oh, and did I mention they have certified Green Hosting?
Christian Ritchie says
I have been a DreamHost customer for 14 years, and have been highly satisfied with the level of personal attention and responsiveness I have gotten from the DreamHost support team. The custom cPanel provided for site management is among the best in the hosting industry, and one-click installs provide a great deal of flexibility in creating new sites quickly. I would recommend DreamHost to anyone looking for a new hosting service, whether it’s transferring an existing domain, or creating something new.
Josh Campbell says
I’ve been a Dreamhost user for several years now. I must say, I do recommend them. They’ve been prompt to help me fix issues. They’ve migrated my hosting to another server when the one I had been on was outdated and having connectivity issues for me, and everything. I plan on sticking with them for a while.
Henry Hatcher says
I’ve been a Dreamhost customer for 11 of the 16 years they’ve been in business, and I’ve always been incredibly happy with their service and pricing. They’re not the cheapest service out there, but they’re very reasonable, and I appreciate their no-nonsense and friendly approach.
Felipe Proto says
Dreamhost has been hosting my websites since 2008. It is not my first, but it does seem it will be my last hosting company. It’s acknowledging and being truly helpful about what can be done to fix the situation. They have reasonable prices, good hosting plans and the best panel EVER.
Marty Mankins says
I will be nice and not mention my previous host of this blog, but I had nothing but problems and constantly on the phone with support to resolve issues. Since the switchover, my blog has been faster, easier to access and a breeze to configure.
Joshua Sherer says
As a web developer who has worked with other web hosting services and who has been a customer of Dreamhost for 6 years, hands down, Dreamhost is the best value for domain hosting and services.
Todd Olson says
I’ve been with Dreamhost for a while and have always been looked after, they have the BEST customer service in the industry!!
Steven Brewer says
I’ve been very happy with Dreamhost as my hosting service. People often joke “Cheap, Fast, Good: Pick two”. But with Dreamhost you get all three. It’s always a balance or tradeoff, but the balance for me has been very satisfactory. Best of all has been the service. I’ve very rarely had a serious problem but, when I have, I’ve always been astonished by the quick, professional service.
Andrew says
They have been my loving webhost now for almost 8 years and I couldn’t be more happy. From their great prices on some awesome plans to the amazing people you get to talk to when you contact support… I can’t think of anything they could improve on to make my experience better! – Andy
Alice Lin says
After trying to work with a few other hosting services chosen by clients, I appreciate DreamHost’s well thought control panel, status blog, wikis, and system for resolving customer issues. Whenever friends and small businesses asked for web host recommendations, I mention DreamHost. (And I’m not referring just for $ credits. My non-profit gets free DreamHost hosting. More reasons to love.)