DreamHost is a popular award-winning hosting company and one of WordPress.org’s officially recommended hosts. They offer domain registration and web hosting services, including managed WordPress hosting. Their platform offers everything you need to grow your website, whether you’re a new blogger or an established business. See our expert DreamHost review to decide if it’s the right choice for you.
In this detailed DreamHost hosting review, we’ll put their promises to the test. For a comprehensive overview, we’ll look into the following areas:
- Performance: Speed is critical for making successful websites. How fast will your website load with DreamHost?
- Reliability: Will your website be up all the time without any service disruptions?
- Customer Support: How good are DreamHost support options?
- Features: What features do they offer to make it easier to run your website?
- Pricing: How much would it cost you? Are there any DreamHost deals that can save you money?
This is a comprehensive DreamHost review with lots of details. If you don’t want to read the full review, here is the quick scorecard with our verdict right below it.
| DreamHost Review Summary | |
|---|---|
| Performance grade | A |
| Average load time | 1.69 |
| Average response time | 255 ms |
| Free domain | Yes |
| Free SSL | Yes |
| 1-click WordPress | Yes |
| Support | Live Chat / Knowledge base |
| Start with DreamHost | |
Bottom line: We found DreamHost to be fast and reliable. They have flexible hosting plans and friendly technical support.
That being said, let’s get into the detailed DreamHost review so that you can compare our test results and make up your own mind.
About DreamHost
DreamHost was founded in 1997 by four friends at Harvey Mudd College in Claremont, California: Dallas Bethune, Josh Jones, Michael Rodriguez, and Sage Weil. Since then, DreamHost has become one of the most well-known and popular web hosting companies. They now host over 1.5 million websites, including over 750,000 WordPress installations. They’ve won PCMag’s Business Choice Awards for Best Web Hosting Service for 2014-2016.
DreamHost is also a certified carbon-neutral host and makes every effort to conserve resources in its own offices. They’re also a member of the U.S. Green Chamber of Commerce.
Pros and Cons of DreamHost
DreamHost is a popular web hosting provider, but it may not be right for everyone. Consider these pros and cons before choosing a plan.
Pros
- Award-Winning Hosting – DreamHost has won the PCMag Readers’ Choice Award for best business hosting. They rated high in reader surveys for their reliability and tech support.
- Money Back Guarantee – DreamHost offers a 97-day money-back guarantee. That means you can cancel your account within 97 days of signing up and get a full refund.
- Free Domain and Privacy – Every DreamHost plan includes one free domain name registration plus domain privacy, so your contact information isn’t made public on the web.
- Monthly Billing With No Setup Fee – DreamHost pricing plans allow you to pay month-to-month without a setup fee.
- Automatic Daily Backups – DreamHost plans come with automatic daily website backups. Although we always recommend users to set up their own real-time WordPress backups.
Cons
- Limited phone support – DreamHost does not offer a phone number for technical support. Instead, customers can request a call back during set hours and at an additional cost.
- No Email – DreamHost doesn’t offer email accounts for the Starter plan of their WordPress shared hosting. However, you can get it for $1.67/ mo or use an external business email provider.
DreamHost Performance Tests
WPBeginner users trust our reviews of WordPress products and services because we only recommend the companies that we have used ourselves.
For our WordPress hosting reviews, we sign up for each top hosting provider. After that, we set up demo websites so that we can properly test their claims with our own performance tests.
We signed up for a hosting account and installed WordPress for this DreamHost review. We used the default theme and filled our test site with Theme Unit Test Data, including media and images. This way, our test site looked and behaved like an actual WordPress site.
DreamHost Speed Test Results
No one likes a slow website. A faster website is crucial for a better user experience and SEO rankings.
That’s why we ran the website speed test first. For this test, we used Pingdom, and here are the test results:
Our test site loaded in less than two seconds, which is good. However, this page load time test alone does not show the full picture because our test site has no traffic.
DreamHost Stress Test Results
Next, we wanted to see how well DreamHost handles website traffic during peak hours. To measure this, we used a tool called K6 (formerly called Load Impact).
We gradually built up to 50 unique visitors at once to see how the server would handle increased requests from multiple connections at the same time.
Here is our first stress test result.
The light blue line represents the page response time, and the purple line represents the number of requests on the site.
As you can see, our site remained available throughout the test. However, the response time fluctuated with users increased.
That’s because we turned off DreamHost’s pre-installed WordPress caching solution. Once we enabled a caching plugin, the stress test result improved dramatically.
As you can see, our test site handled 39.6 requests per second (6.600 requests total) with an average response time of 255 ms.
That’s incredible.
This means that if you have a WordPress blog, a small business website, or an online store, your website can easily handle sudden traffic spikes.
DreamHost Response Time Test Results
Next, we wanted to test how our DreamHost test site responds to requests from different geographic locations. To measure this, we used a tool called Bitcatcha.
As you can see, our response times remained steady across the globe. They were particularly great in North America and Europe.
DreamHost Uptime Test Results
It is also important to note that our website didn’t go down during testing. We enable the downtime tracker because often, during stress tests, some hosting servers will crash.
This is another sign that DreamHost is a reliable hosting platform.
DreamHost Hosting Plans and Features
DreamHost provides hosting for web designers, developers, bloggers, and online businesses. They support and use open-source technologies, apps, and platforms like WordPress and Joomla.
Their one-click installer includes configurations for many open-source apps. As a Dreamhost customer, you get expert support, free migrations, and built-in security features.
Their hosting options include shared hosting, email hosting, managed WordPress hosting, VPS hosting (Virtual private servers), and dedicated servers. They also offer cloud hosting packages and cloud storage.
All of DreamHost’s plans use SSD drives for faster loading. DreamHost also uses a proprietary control panel instead of cPanel.
Shared hosting includes:
- One free domain registration and Let’s Encrypt free SSL
- Unlimited storage and bandwidth
- Easy-to-use control panel
- Unlimited email accounts and subdomains (with WordPress unlimited shared plan)
- 1-click installation of WordPress
Shared Hosting Pricing
DreamHost’s shared hosting plans start at $2.59 monthly (3 years billed). You can also pay monthly for the Shared Starter plan, but the price goes up to $4.59 per month.
For additional functionality and email accounts, you can upgrade to the WordPress Shared Unlimited plan, which starts at $3.95 (billed 3-years). This plan also allows you to add unlimited websites to your account.
Managed WordPress Plans
DreamHost also offers a managed WordPress hosting plan called DreamPress. DreamPress is over five times faster than shared hosting. The Linux servers are optimized for WordPress, and they can handle traffic spikes (millions of visitors) without your website going down.
Managed WordPress hosting also includes:
- Automatic WordPress core updates for security
- Private IP address and SSL certificate pre-installed for eCommerce sites
- SSD storage and unmetered bandwidth
- Web application firewall to block malware and brute-force attack mitigation.
- One-click staging site set up
- Free website builder along with on-demand as well as daily backups
- DreamPress Pro and Plus plans also include unlimited CDN and Jetpack Professional add-on features.
- Dedicated hosting with your own CPU server resources for maximum performance
In our DreamHost review, we found that they provide high-quality, reliable hosting at very affordable prices. Their plans include everything you need to build your website and room to upgrade when your site grows.
Support and Customer Service
DreamHost offers 24/7 email support via a ticket system. You can open a request for support through your DreamHost account dashboard.
They also offer 24/7 Live Chat support through the panel. You can also request a callback service for an additional fee.
Customers can also access their vast knowledge base resources, including tutorials and troubleshooting articles.
Many reviews mention the quality of their support, though some reviewers were frustrated by not having access to immediate phone support (24/7).
While live chat and phone support can be helpful for simple questions, the support team can ask users to open a ticket for more complicated issues.
More experienced users would find their support resources and articles quite helpful when dealing with some common hosting issues.
Dreamhost used to offer a community support forum, but they ended it in 2022 because the reliability of information in forums cannot be guaranteed.
Conclusion: Is DreamHost Right for You?
Now that you have read through our entire DreamHost review, you might be wondering whether DreamHost is the right web host for you.
After reviewing DreamHost services in detail, we award them with the title “Best DIY Hosting” for WordPress users.
DreamHost is highly rated for its fast and reliable hosting. They’ve won numerous awards and get rave reviews from their customers. But it may not be the right choice for you if you need a lot of help getting started.
Their customer support can be slower, but the quality of support is excellent. We recommend DreamHost to DIY users who want affordable prices, a high uptime guarantee, and are comfortable figuring things out on their own using the comprehensive knowledge base.
Ready to get started with DreamHost? Click here to select your DreamHost plan today.
DreamHost Coupon
WPBeginner users get an exclusive 72% discount on shared hosting and a free domain with our DreamHost coupon code or a 16% discount on managed WordPress hosting with our DreamPress coupon code.
All you have to do is click on this link to purchase. The discount will be auto-applied.
Frequently Asked Questions About DreamHost
Following are a few of the commonly asked questions (FAQs) about DreamHost that we have been asked by our users.
Is DreamHost a good host?
Yes, DreamHost is a good host for any type of starter WordPress website. They offer great features, a rock-solid platform, and fast servers at an affordable cost.
Their quality of service and pricing is on par with Hostinger, HostGator, GoDaddy, InMotion Hosting, and Bluehost.
Does DreamHost use cPanel?
No, DreamHost does not use cPanel. Instead, they have built their own custom control panel that has all the management features you’ll find in cPanel.
You can easily do MySQL database management, change PHP versions, access 1-click installers for WordPress, manage SSH & FTP access, and more.
Which is better, Bluehost or DreamHost?
Bluehost and DreamHost offer similar features, and they are both good hosting providers. However, Bluehost has an edge in terms of performance and fast customer support.
Which is better, DreamHost vs SiteGround?
If you were comparing DreamHost vs SiteGround based on shared hosting prices, then DreamHost is better. However, if you were comparing DreamPress managed hosting vs SiteGround, then SiteGround offers a lot more value for better pricing.
DreamHost and SiteGround used to be similar, but recently, SiteGround has significantly improved their web hosting platform. However, they have also increased their pricing by 2x. That’s why the comparison isn’t fair anymore.
Where are DreamHost servers located?
DreamHost servers are located in the United States. They have data centers in Ashburn, Virginia, and Hillsboro, Oregon. DreamHost’s headquarters is located in Brea, California.
Can I Install WooCommerce on DreamHost?
Yes, you can easily install WooCommerce on DreamHost shared hosting as well as VPS plans.
Ready to start with DreamHost? Get 72% off on your DreamHost plan by clicking here to sign up for DreamHost. The discount will be auto-applied.
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Nancy Shoemaker says
It was the Dreamhost 1-Click install that introduced me to WordPress more than 10 years ago. I’ve stuck with them ever since. Love the web panel, the support from knowledgeable people who almost always look beyond the specific question to solve the “real” problem, and the flexibility of being able to manage multiple domains for multiple accounts. And I even *always* read the monthly newsletter.
Jennifer Whildin says
I’ve been with DreamHost for several years, and I’ve never had a problem with them. They answer any questions I have quickly and they’re very convenient to contact. They offer so much at a reasonable price. Not planning on leaving anytime soon.
Joel Goldstick says
I really enjoyed a long run with Dreamhost. I hosted several small business websites. Their hosting platform is easy to use, and the support is super. The only reason I dropped my account is that I ran out of paying customers. I don’t think any of my sites every went down in 10 years with Dreamhost. If you are late on a bill, they are very nice about letting you catch up. Well done!
Wendy C Turgeon says
Dreamhost is a fantastic webserver. I have been with them for years and love everything about them. Great service when needed and clear instructions on the site. Bravo.
Matthew Clapp says
I’ve been with Dreamhost for almost 10 years. Low cost. Good support and I’ve been happy with the service.
Joshua Brown says
DreamHost,
As a seed waiting to blossom in the non-profit sector, having a host, domain, and email for free is a wonderful blessing you provide. Thank you very much for helping non-profits in thier beginnings, which has little or no funding at this stage. This service is a very crucial and critical source of our success to help our communities.
Best,
The Center for Children with Incarcerated Parents of Atlanta, Incorporated.
Tina says
The farthest thing from being a dream. The admin area was so confusing and I couldn’t get help from anyone. Took well over 24 hours to even get my ticket responded to. In the amount of time it took for me to get a response from you, i found another company and they had my sites moved over and I was up and running. I had already forgotten about the “dream” host until I actually received a response for help on how to move my sites. Instead I got an automated response on how to do it. Where the host I found, moved them all for me within 20 minutes.
Les Hall says
Always get great service from Dreamhost. Their tech support is excellent and always responds quickly. Not going to change anytime soon.
Victor Escobar says
DreamHost is an apt name. Whenever I’ve needed support, it is always prompt and proficient. I love this service!
Kristin Rule says
I don’t usually write reviews, but I’ve been with Dreamhost for about 5 years and am very impressed with their level of service. If I have any tech problems, I can get onto live chat (24/7) and the issues are usually resolved immediately (if it’s possible for them to do so). Staff are wonderfully friendly and the hosting platform is very stable / reliable.
Jane Kohner says
I was unaware of Google’s punishment of non-mobile-friendly websites. We went from #2 or #3 on 1st page to somewhere in the hundred-thousands. I only learned of this disaster via DreamHost’s newsletter (April), which I didn’t get to until early May.
DreamHost teamed up with Duda.com which provided me with a WYSIWYG editor and I had our site back to 1st page search in 24 hours.
I trust DreamHost and their company recommendations. stopthehacker.com and now duda.com.
We are a non-profit church and they returned the money I paid for 1st month of duda.com’s service.
I have had no performance issues with DreamHost and would gladly pay for their services, if I had a personal website, not related to the church.
Anissa Thompson says
I have been with DreamHost since 2002, and have been very happy with their customer service and range of options for my hosting accounts. Last week, I discovered that my email was not syncing properly; I hastily contacted DH for assistance, assuming that a recent system update was to blame for the email outage. Much to my chagrin, the issue was actually with Google, and they graciously helped to make sure I was back up and running very quickly. I really appreciate the fact that they are using social media (@dreamhostcare and @dreamhoststatus) to communicate with their customers in a real-time, responsive and proactive manner. I wish more services worked like this!
Another Happy DreamHost fan,
Anissa Thompson
Gary says
We had a security issue with out web site and the Security folks at Dreamhost got back to us quickly and effectively. Thanks!
Paulo says
Cancelled my account within 2 days when I found out that DreamHost stores ssh/sftp passwords in a reversible unsalted encryption (probably even on plaintext). We are in 2015!!! Stay away.
Ben Eubanks says
I have been fighting with Dreamhost since this new SSD move for shared hosting. I’ve had numerous downtime issues and lots of slowness. When I submit a support ticket and they check four hours later, the site is usually up, so they say there’s nothing to fix. I’ve been with them for over 5 years and these past two months have been the worst ever. Hoping they iron this stuff out soon.
Nicola Bernardini says
Great service, no downtime, fantastic support that replies within six-eight hours and generally proposes the proper solution to all sort of problems. And the flat fee on unlimited storage can’t be beat by anybody. Please guys at DreamHost don’t turn off the VPSs on regular disks – I can well do without the speed of SSDs, but I can’t do without unlimited storage.
John J. says
Have been a customer for a few years now. Great tech support and no downtime that I can recall. That’s really what it’s all about.
Alex Callahan says
I have been using DreamHost (specifically, DreamPress) since May of 2014. Honestly, I don’t think I’ll ever leave. Their servers are fast, never had a problem with security, and I almost want to start sending their customer support guys Christmas cards. I don’t write many raving reviews but these people deserve it. It’s so nice not having to worry about server issues. If I break something on the site, just use live chat on dreampress and they’ll fix it. I’ve never run into an issue they couldn’t fix. That, in and of itself, is invaluable. At $20/month can’t beat it. Only thing that gets annoying sometimes is they start sending emails telling me my bill is due a month before the due date.
Karl Verkade says
I had a technical question that was beyond my understanding, and they explained to me how to set up what I was trying to do. They responded promptly to my many questions, and in a way that even a layman like me could understand. Thanks, guys!
Jerrell Niu says
I’ve recently changed to WordPress Hosting on DreamHost and I’ve been impressed with the support I’ve received.
A recent WordPress upgrade created a problem with my admin dashboard and DreamHost were quick and responsive to my ticket. My problem was fixed with only 2 support interactions and admin dashboard access restored in just 4 hours – my website stayed live and unaffected throughout.
Thanks DreamHost
Ron says
My outgoing emails have been blocked for five days and still no action from Dreamhost despite raising four tickets and contacting on line help twice..
My business needs to send emails and my customers deserve better service than I am receiving from Dreamhost.
Joe says
Great job with the support, Dreamhost. The person was patient, understanding and came through with the right solution… both times I chatted in yesterday (2 separate people). I haven’t used support much till now, but yesterday confirmed why I’m with you guys. Kudos.
Brad Jones says
I expected a hosting service to be run by robots, and that the customer service was going to be awful. And I was pleasantly surprised! The online chat rep that I used a couple of times was quickly available and knowledgable. I’m totally impressed.
Brittany says
Unfortunately, I’m not very pleased with Dreamhost. My site went down unexpectedly last Friday, and when I emailed them, I got what looked like a form letter back suggesting three different options. All three of them were impossible to do with my site down. When I replied for clarification, I pretty much got a “Well, looks like your site is back up now” and that was it.
I was also very less than pleased to see that they only provide customer service by email, unless you want to pay extra. Emailing me a form letter a few hours later is not customer service.
Jason Ooi says
Amazing website. I started using Dreamhost a few days ago to migrate my website over from wordpress.com to wordpress.org, and it has been a surprisingly relaxed experience- all due to Dremahost’s amazing customer service staff, who are open for live chat 24/7, and surprisingly human. It’s honestly made learning the ropes so much easier.
Dirk Van Velzen says
Loved the expert assistance. In fact, the service tech was so well informed and impeccably polite I didn’t quite know how to react. But was delightfully pleased, nonetheless.
Wanda Jenkins says
The person who rebuilt my website recommended DreamHost for its ability to handle the various problems I’d previously encountered.
As a person who barely bumbles her way around in a dashboard I’ve been very pleased with the support help, knowledge and response time in troubleshooting and fixing problems caused by WP and plug-in updates. Having this type of support is greatly appreciated.
Thanks!
Peter Thomas says
Unfortunately, my experience with DH was far less positive. While shopping around for a solution to my domain issues, DH was the only one that said that I had to buy a hosting option along with a domain in order to resolve my issue, which lead me to believe that they were trying to milk more money from someone who didn’t know what they were doing.
Needless to say, I did not decide to go with them. They did have a fast and responsive help desk, however.
Jane Bringolf says
I’ve only been with DreamHost a short while and had only one problem that they very efficiently sorted out. I wish I had contacted them sooner instead of trying to resolve the problem myself. It related to a WordPress update. It was something I could not have done myself. I appreciated the prompt action and the ability to get on with my blog.
Kate says
I’m happy with the price and the support. I’ve used the online chat and my problems have been solved immediately. Their interface is a bit outdated and not intuitive, but I am overall satisfied.
Tom Maddox says
Good support. Take time to understand questions, answers aren’t scripted gibberish. Relevant, helpful, technically accurate. I’ve been with Dreamhost for nearly ten years and have always been satisfied with their service and support.
Jim Chapman says
I have been very happy with DreaHost. I don’t know a lot about the hosting business, but the have consistently provided help when I ran into a hosting problem. I recently decided to move my only web site/blog from WP to DreamHost since DreamHost is who I bought my domain name from. Now everything is at one place. I think the on-line immediate chat provided by DreamHost is amazing and a very useful service. They have always been very responsive to my questions no matter how lame they may have been!
I expect I’ll be a DreamHost customer for a long, long time. I see no reason to do otherwise!
Jenn Dougherty says
Dreamhost was quick, friendly, professional and able to ‘think out of the box’ to solve problems – rather than rely solely on existing processes/policies. I appreciate their flexibility.
Sarah Delaunay says
Honestly, I can’t rate DreamHost highly enough. My whole experience has been flawless, including my first time using their live support service the other day. Waited about a minute to speak to someone live who resolved everything courteously and quickly (it was a WordPress issue not a DreamHost issue). Amazing. These guys are great! Use them.
Alan Jones says
I’ve been a Happy Dreamhoster since 2003. Just checked and I currently have 38 domains, 92 subdomains, 74 users, and 142GB storage on one $10/month shared account. That’s crazy insane. I have four domains on VPS for a few high-traffic sites, and now that they’re on SSDs, they just rock. I have a client with a $300/month dedicated server at a big datacenter with worse response times (yeah, it’s WIn Server – not supported by DH). DH’s dashboard makes cPanel like something from the last millenium DH support is friendly and useful. In 12 years I’ve gone from newb to guru and DH support has worked with me at every level. Love status.dh.com, love the wiki, love the newslettery. Call me a big fan.
Ray and Tara says
I wouldn’t trust this company at this point. A year ago we signed up for a hosting package and shortly after we were robbed. All of our personal documents (car titles, receipts, credit card info and cards) were stolen and the thief actually used our CC’s and were caught on film. Needless to say our lives were turned upside down and inside out. Not only did our bank help us out and cover the fees that were stolen and issue new cards on our accounts, but several other parts of life were not so easy to deal with. Computer had all of our info with passwords etc and we had to get new email accounts created and then reroute all of our current stuff to new addresses etc. Really wasn’t too bad as everyone we dealt with was more than helpful and actually could tell that they felt bad for us. Everyone but this company. Its now been a little over a year trying to get this so called “DreamHost” company to help us fix this. In the time that has elapsed NO ONE has tried to communicate with us over the phone and every time someone communicates with us it is through email and a new person almost every time. We have since been accused of trying to get a discount for new customers even though we have NEVER used the account or been able to log into it for technically over a year. They are still billing our cancelled credit card with knowledge. To top it off they claim that it is more secure to deal with the sensitive information by having us post our info into their “secure” form, rather than call and talk to us over the phone. This is absolutely unheard of, according to everyone we have dealt with through this (authorities wise.)
BUYER BEWARE
Arran Todd says
I’ve only been with DreamHost for a short while and already the experience has been a huge step up from my last hosting company. Really impressed with their services and the customer support is just awesome. The control panel is excellent and if you’re ever unsure the wiki has everything you need. The only hosting company you will ever need. Thoroughly recommend.
Brennan Kingsland says
After all the other hosting systems I tried, I was so grateful to find Dreamhost. Support NEVER talks down to newbies and they are not only patient but FRIENDLY. I’ve been with them for about 4 years now and I wouldn’t trade them for the world.
Ben Raigoza says
I’ve been a customer of dreamhost for the past several years and have always gotten excellent service. Occasionally, I work on my client’s websites and they are a nightmare. There’s hardly any support(they charge), or the settings (cpanel) are so hidden or missing. I recently got a website up and Dreamhost’s service has gotten even better. Within a few hours, I had my questions answered. I always recommend Dreamhost to my clients and friends.
Roman says
I haven’t used their hosting for a long time yet. Just registered several domains and started a WordPress hosting. Still so far I have very positive experience with Dreamhost. I noticed that the control panel and account management can be somewhat confusing for a novice users. However my impression this is because of high flexibility and number of features which are available. And support is very helpful in resolving your difficulties. No major issues so far. I have chosen Dreamhost as long-term hosting services provider and have no reasons to regret.
Bob says
Have been with DreamHost for about 3 years now. They are hard to fault. I am based in New Zealand, I thought with the different time zone things would be slow if I had a problem. I was well surprised when I had a query they got back to me very fast not that I have problems very often. I would highly recommend them to anyone looking for reliable hosting. Keep it up DreamHost
Charles Hill says
DH has been a blessing to me. they help me with all questions, in a timely manner and were excellent with their responses. I highly recommend them to any one wanting to host their sites.
Donald says
I switched to BlueHost. That should tell you everything you need to know about your service.
Robin Button says
I have been with Dreamhost for several years now, and have gradually moved over several client websites to them. I’ve always found their support team to be great. Sometimes they point me to their wiki, which is well-written and thorough. And the troubleshooting dilemmas that I’m able to resolve with the help of the Dreamhost Wiki increases my skillset. The ability to view a site before making a DNS change has been helpful when moving clients over to Dreamhost … either during a WordPress redesign or just to ensure there is no down time for them. I will continue to recommend Dreamhost.
Jose says
You guys are truly awesome. I just really got into the website maintenance racket this last year and while I’m learning that I still have a lot to learn about running my own site, Dreamhost has been incredibly knowledgeable, patient and helpful. The few times I have had questions or issues they have not only responded extremely fast, but they have been very helpful; usually including additional tips and advice that made the process even better. Thank you guys for being awesome, you make this rookie feel like a veteran.
Christoph Dollis says
I have always found Dreamhost support for their shared web hosting (the only service I’ve used) to be excellent for the years I’ve used them.
The last time I needed them was when they offered to move me to their new solid state drive hosting. They did it quickly, faster than they promised, and to my surprise there were no issues. I thought I’d need to reconfigure some things, but so far, nothing. Nonetheless, they invited me to contact them if I needed such help.
Has DH been flawless? No, in my early years with them there were some widespread downtime issues. However, during that time they communicated openly and honestly, and I’ve found them to be extremely reliable in the later years I’ve been hosted with them.
Overall, I’m happy I chose to be with Dreamhost, and their pricing is fair, support great.
David Burrows says
I’ve been a DreamHost customer since 2007. Overall, I’m quite happy with the value, technical offerings, and support service. They have always been responsive when I’ve had questions or problems. In a few cases, the problems might have been preventable with better proactive communication, but this is a relatively minor issue and I hope to be with DreamHost for a long time to come!
Israel Tzadok says
I came to know DreamHost after hosting three sites on a different hosting company. I switched one of my sites to DreamHost (more than a year ago) as I needed better customer support and the ability to customize my hosting solution (specifically, adding OAuth and IonCube capability). It turned out the DreamHost was a great choice. Their customer support is one of the best in the industry, staffed with technical people that know Linux, and are capable of solving issues and respond relatively quickly. Their pricing is also very competitive and their Wiki is full with great articles and how-to information for managing different aspects of your site. Keep it up!
Israel R. says
I want to share that the service from dreamhost.com is very excellent, i came from other provider and this one (dreamhost) they are very kind, fast response, highly efficient. thumbs up!
Joey Troy says
I have been using DreamHost since 2004, yes you read that right, for over 11 years I have been hosting with them!! Its been a blissful reunion with many benifits and lots of great toys to mess around with. From instant installs of WordPress, to Zen Cart, to even geeking out and installing custom php extensions through ssh.
I haven’t looked back and am still enjoying the benifits of my Crazy Domain Insain plan I orginally signed up with all that time ago. If your looking for a host that has solid servers, great speeds, fantasic support and a wacky monthly news letter to boot…look no further. You’ll be glad you took he plunge. Spoken from a long standing DreamHost Customer.
Joey Troy