I’ve used SiteGround for more than a decade now, and it continues to impress me with its performance, reliability, and support. I’ve tested just about every major web host out there, but SiteGround still holds a top spot on my list.
We actually host WPBeginner and several of our partner sites on SiteGround’s cloud platform. This gives us a clear, behind-the-scenes look at how their servers perform under real traffic conditions.
If you’re looking for premium hosting that delivers fast speeds, strong security, and helpful customer service, then SiteGround is a solid option. Still, there are some trade-offs, especially when it comes to pricing and storage limits.
In this updated review, I’ll share my personal experience with SiteGround, including performance test results, support interactions, and screenshots of the tools you’ll be using. By the end, you’ll know whether SiteGround is a good fit for your website.
My Verdict on SiteGround
Based on extensive testing, I recommend SiteGround for users who need fast speeds, reliable uptime, and excellent support. It’s a premium service ideal for businesses, agencies, and serious bloggers.
It stands out for its performance, Google Cloud infrastructure, and built-in tools like SG Optimizer that actually make a difference. We host WPBeginner on SiteGround, so I’ve seen firsthand how well it handles real traffic and day-to-day use.
| ⭐ Rating: | 5 out of 5 |
| ⚡ Load Time: | 592 ms |
| 📈 Uptime: | 100% |
| 📈 Best For: | Agencies, bloggers, and businesses who want performance and peace of mind |
| 🔥 What Stands Out: | Google Cloud platform, daily backups, built-in caching, top-tier support |
| 💡 Pro Tip: | The GrowBig plan gives you access to staging, ultrafast PHP, and on-demand backups |
Keep reading to see exactly how I tested SiteGround and what I discovered during the process.
My Hosting Evaluation Criteria
Based on user feedback on WPBeginner and our own experiences, we have learned what matters the most when choosing a hosting provider.
When evaluating a hosting provider, I focus on the following areas.
- Ease of Use: I tested their custom Site Tools dashboard and setup flow to see how beginner-friendly it is.
- Speed and Reliability: I ran GTmetrix speed tests and monitored uptime and response times across multiple locations.
- Stress Testing: Using K6, I simulated 50 concurrent users to see how SiteGround performs under load.
- Support Experience: I chatted with SiteGround support and used their AI assistant to resolve common hosting questions.
- Pricing and Plan Value: I reviewed features across all shared plans to see what you’re actually getting for your money.
How Did I Test SiteGround?
To give you an honest SiteGround review, I used the same process we follow for every hosting provider on WPBeginner.
Here’s exactly what I did:
Live WordPress Site Setup: I signed up for the GrowBig plan and installed WordPress using SiteGround’s 1-click setup. I added demo content, plugins, and media to simulate a real website.
Speed Testing with GTmetrix: I used GTmetrix to run multiple page speed tests from different locations to measure load time and Core Web Vitals.
Stress Testing with K6: I simulated 50 virtual users accessing the site at once to test how well SiteGround’s servers handle sudden traffic spikes.
Response Time Monitoring: I used PageSpeedPlus to test server response times from key regions, including the US, Europe, and Asia.
Uptime Monitoring: I enabled real-time uptime tracking to check for any downtime or slowdowns during the test period.
Support Interactions: I contacted support through live chat and tested their ChatGPT-powered assistant for helpfulness and accuracy.
This process gives a full picture of what you can expect from SiteGround as a real customer.
Why You Can Trust WPBeginner 🧡
Why You Can Trust WPBeginner
I’ve been reviewing WordPress hosts for over a decade and rely on real test data, not just specs or affiliate commissions.
We also use SiteGround to host WPBeginner and several of our partner websites, which means we have deep, first-hand experience with how it performs at scale.
You can read more about our testing standards and editorial process here.
Bottom line: SiteGround combines speed, uptime, and reliable support in one package. If you’re looking for premium hosting with a simple setup, it’s worth the price.
Let’s take a look at the full test results and how SiteGround compares to other hosts. Here is a list of areas I’ll cover in this review:
- About SiteGround
- SiteGround Pros and Cons
- SiteGround Performance Tests
- SiteGround Hosting Plans and Features
- SiteGround Shared Hosting Plans (Detailed Breakdown)
- SiteGround Pricing (What You Get for the Money)
- How Good Is SiteGround Support?
- SiteGround Technology Stack
- SiteGround Security Features
- Conclusion: Is SiteGround the Right Choice for You?
- SiteGround Coupon
- Frequently Asked Questions About SiteGround Hosting
- Where are SiteGround servers located?
- Why choose SiteGround for WordPress hosting?
- Does SiteGround support WooCommerce?
- Does SiteGround offer a website builder?
- Does SiteGround offer cPanel hosting?
- Is SiteGround better than Bluehost?
- How does SiteGround compare with other hosting providers?
- Does SiteGround offer a free domain name?
- Can I cancel my SiteGround account and get a refund?
- Which SiteGround plan is best for me?
About SiteGround
SiteGround is a popular web hosting company founded in 2004 that provides a range of hosting services built on Google Cloud infrastructure. It has built a solid reputation and is one of the most trusted hosting companies for WordPress users.
The company operates in several countries and has data centers on multiple continents, including North America, Europe, Asia, and Australia. This makes it easy to host your site close to your audience.
Today, SiteGround hosts more than 3 million domains and has a team of over 500 people. It’s a well-established company with deep experience in hosting and support.
SiteGround Pros and Cons
SiteGround is a high-performing host that we’ve used on several of our own sites, including WPBeginner. But like any provider, it comes with trade-offs you should know about before you sign up.
Pros 👍
- Excellent performance and speed, even under load
- Google Cloud infrastructure and fast SSD storage
- Daily backups and built-in caching with all plans
- Custom Site Tools dashboard is fast and easy to use
- The support team is knowledgeable and responsive
- Free site migration with the WP Migrator plugin
Cons 👎
- Higher renewal rates after the first term
- No free domain with any hosting plan
- Storage is limited compared to some competitors
- Staging tools and premium features start with GrowBig
If you’re focused on performance, support, and peace of mind, SiteGround still offers a solid return on investment. While the renewal rates are higher, this is a common practice in the hosting industry, so we recommend signing up for a longer term to lock in the best introductory price.
SiteGround Performance Tests
While price often plays a significant role when choosing a web host, you can’t compromise on performance.
This is why I decided to run my tests to thoroughly review SiteGround’s performance. To provide a complete picture, I ran tests focusing on four key areas: website speed, server stress handling, uptime reliability, and global response time.
SiteGround Speed Test Results
I ran SiteGround’s performance tests using GTmetrix on a live WordPress demo site. The results were impressive right out of the box.
The fully loaded time was just 592 milliseconds. The Largest Contentful Paint came in at 498ms, and the First Contentful Paint happened in just 336ms. That’s blazing fast, even before enabling extra optimization tools.
These results put SiteGround in the top tier of shared hosting providers when it comes to raw speed. It’s quick enough for serious websites and small businesses alike.
SiteGround Stress Test Results
I used the K6 tool to simulate up to 50 visitors accessing the site at once to see how SiteGround’s servers would hold up under pressure.
During the stress test, SiteGround handled the traffic smoothly. Response times remained stable even as the number of virtual users increased. There were no timeouts or spikes, which means the hosting infrastructure is well-optimized for bursts of traffic.
This test confirms that SiteGround is a strong choice if your website needs to handle traffic surges, such as product launches or viral blog posts.
SiteGround Uptime Test Results
Uptime is where SiteGround really shines. I enabled continuous monitoring during the review period, and SiteGround delivered 100% uptime.
Most hosting companies promise 99.9% uptime, which allows for nearly 9 hours of downtime per year. SiteGround’s performance went above that, with zero outages recorded during testing.
If you run a site that can’t afford to go offline, like a business site or online store, SiteGround is a dependable choice.
SiteGround Response Time Test Results
I used PageSpeedPlus to test server response times from six different regions to measure global performance. SiteGround showed consistently strong performance across the board.
In Oregon, the site fully loaded in just 1 second with a render time of 46ms. Even distant regions like Tokyo and Canada Central stayed within acceptable performance limits, though naturally a bit slower due to distance from the origin server.
This confirms that SiteGround’s global infrastructure, with data centers on multiple continents including North America, Europe, Asia, and Australia, can deliver fast speeds no matter where your visitors come from.
SiteGround Hosting Plans and Features
SiteGround provides four main types of hosting: Shared Hosting, Managed WordPress Hosting, WooCommerce Hosting, and Cloud Hosting. Each category is designed to fit different needs, from personal blogs and client sites to large eCommerce stores.
All plans include free SSL, email hosting, daily backups, a custom control panel, staging tools, and a built-in caching system. Even the entry-level plan offers more than most basic shared hosts.
Here’s a quick overview of what SiteGround offers:
- Shared Hosting: Ideal for beginners, bloggers, or anyone launching a small site. Includes everything needed to run a WordPress website.
- Managed WordPress Hosting: Built on the same shared infrastructure but optimized specifically for WordPress performance and security.
- WooCommerce Hosting: Aimed at online stores, with extra tools and caching settings tailored for WooCommerce.
- Cloud Hosting: For growing businesses and high-traffic sites. More scalable and customizable than shared plans, with dedicated resources and flexible upgrades.
At WPBeginner, we use SiteGround’s enterprise infrastructure to host several of our partner sites. It gives us the speed and reliability we need at scale, with a technical team that’s been rock-solid whenever we needed help. Read our case study explaining why we switched to SiteGround.
SiteGround Shared Hosting Plans (Detailed Breakdown)
If you’re starting a new site or blog, SiteGround’s shared hosting is where I’d begin. All three tiers offer solid value, but the differences matter depending on how many sites you run and whether you need staging or priority support.
- Startup Plan: Best for beginners or single-site users. You get 10 GB SSD storage, free SSL, CDN, email, backups, and all essential features. It supports around 10,000 monthly visits.
- GrowBig Plan: This is the plan I recommend most. It supports unlimited sites, includes 20 GB storage, and unlocks key features like staging, on-demand backups, and SiteGround’s Ultrafast PHP. Think of it as an express lane for your website’s code, making it run faster and handle more visitors. It’s a good fit for sites up to 100,000 visits per month.
- GoGeek Plan: Designed for developers or businesses managing multiple client sites. Includes 40 GB storage, white-label tools, Git integration, more server resources, and priority support. It can handle up to 400,000 monthly visits.
No matter which plan you choose, SiteGround makes it easy to scale up later. The traffic numbers are guidelines, and actual performance also depends on how well your site is optimized. You’re never locked in, and everything’s built with WordPress in mind.
SiteGround Pricing (What You Get for the Money)
SiteGround is often seen as a premium host, and for good reason. It’s not the cheapest option, but it packs in more tools, support, and speed features than most shared hosts. I’ve personally paid for GrowBig and GoGeek plans in different client projects, and they’ve always delivered consistent value.
They frequently run introductory deals, so you can start as low as $2.99/month. But keep in mind: renewal prices jump significantly after the first term. If you want the best value, go for a longer term upfront.
| Plan | Startup | GrowBig | GoGeek |
|---|---|---|---|
| Intro Price | $2.99/mo | $4.99/mo | $7.99/mo |
| Websites | 1 | Unlimited | Unlimited |
| Storage | 10 GB | 20 GB | 40 GB |
| Traffic | ~10,000 visits | ~100,000 visits | ~400,000 visits |
| Free Domain | ❌ | ❌ | ❌ |
| Daily Backups | ✅ | ✅ | ✅ |
| Staging | ❌ | ✅ | ✅ |
| Priority Support | ❌ | ❌ | ✅ |
| Free CDN | ✅ | ✅ | ✅ |
| Built-in Caching | ✅ | ✅ | ✅ |
Each plan includes free SSL, a custom control panel (Site Tools), unlimited bandwidth, and helpful WordPress plugins like SG Optimizer. You also get access to their new email marketing tool, which is surprisingly decent for basic campaigns.
How Good Is SiteGround Support?
SiteGround has always had a reputation for responsive and helpful support. I’ve personally reached out to them multiple times while managing client sites and my own test environments. In nearly every case, I was connected to someone knowledgeable within minutes.
They offer 24/7 live chat, ticket support, and phone support. You’ll also find a robust knowledge base and an AI-powered support assistant inside your Site Tools dashboard. The chatbot is trained on real customer questions and can resolve many issues without human involvement.
One of my favorite things is how deeply integrated the support options are. If you’re inside the Site Tools dashboard, you can launch help without ever opening a new tab. It makes troubleshooting a lot faster.
They also publish hundreds of well-organized tutorials and video walkthroughs, which is ideal if you like solving things on your own. We’ve used their documentation often when training writers and new team members working on WordPress setups.
Overall, SiteGround support is reliable and fast. But if you’re used to support via email, note that email-based help is not offered; you’ll need to go through chat or ticketing. Still, for most users, that’s not a dealbreaker.
SiteGround Technology Stack
SiteGround isn’t just another hosting company riding on marketing. They’ve built a high-performance platform that blends Google Cloud infrastructure with a set of in-house technologies designed for serious speed and reliability.
We’ve hosted WPBeginner and several partner sites on SiteGround and consistently benefited from their fast stack, caching layers, and resource efficiency. Key components of this stack include Google Cloud infrastructure, a custom Ultrafast PHP setup, the multi-layer SuperCacher system, and a proprietary CDN.
Here’s a breakdown of what powers it all behind the scenes.
- Google Cloud Infrastructure: SiteGround runs on the Google Cloud network with distributed SSD storage. This ensures fast connections, excellent redundancy, and top-tier availability.
- Ultrafast PHP: Their custom ultrafast PHP implementation reduces the time to first byte and improves memory efficiency. It’s one of the reasons our test sites loaded 30% faster compared to standard PHP setups.
- Custom MySQL Configuration: Their database is optimized to handle many visitor actions at once, like searches or form submissions. This prevents the site from slowing down during busy periods, which is critical for high-traffic WordPress sites.
- SuperCacher: SiteGround’s three-layer caching system includes static cache, dynamic cache, and Memcached. Dynamic caching is turned on by default, and it made a noticeable difference during our stress testing.
- Blazing Fast CDN: Their in-house CDN is easy to set up, and it caches content on multiple edge servers to serve users from the nearest location. That helps reduce load times globally.
- Brotli Compression: Brotli, developed by Google, produces smaller file sizes than gzip. It’s already deployed across all SiteGround servers and helped reduce page weight in our GTmetrix tests.
- Quick Tech Adoption: SiteGround regularly rolls out support for the latest stable versions of PHP and HTTP protocols and was among the first to deploy TLS 1.3 and OCSP stapling.
- SG Optimizer Plugin: For WordPress users, SiteGround provides a powerful performance plugin that gives you fine-grained control over caching, image optimization, lazy loading, and more.
When you combine all of these, it’s clear SiteGround isn’t relying on just one feature to stay competitive. They’ve built a lean, scalable tech stack that works well whether you’re hosting a basic blog or a busy WooCommerce site.
SiteGround Security Features
SiteGround implements a comprehensive security system that includes real-time server monitoring, a custom Web Application Firewall (WAF), an AI-driven anti-bot system, and daily backups. This multi-layered approach protects both their servers and your individual website from emerging threats.
- Real-time server monitoring: Their systems scan for problems every 0.5 seconds, which helps them catch issues before they escalate.
- In-house firewall rules: Their team adds hundreds of new rules each year to defend against the latest WordPress-specific vulnerabilities.
- AI anti-bot protection: Their AI blocks millions of brute-force attempts, spam bots, and other threats before they reach your site.
- SiteGround Security plugin: This free WordPress plugin adds login protection, malware scanning, and advanced security settings for non-tech users.
- Native CDN with DDoS protection: When you enable their CDN, your content is distributed globally, masking your server’s origin IP and filtering out suspicious traffic.
- Daily off-site backups: Your website is backed up every 24 hours, and those backups are stored across multiple data centers for extra safety.
- Monthly security reports: SiteGround sends a detailed breakdown of your site’s security score with actionable recommendations for improving weak areas.
There is one downside worth mentioning. SiteGround charges for domain privacy. It’s $12 for the first year and $24/year after that.
Overall, SiteGround offers one of the most complete security packages in the shared hosting space without requiring you to configure everything manually.
Conclusion: Is SiteGround the Right Choice for You?
After a detailed review, SiteGround is an excellent choice for users who prioritize premium performance, reliability, and expert support. Its plans include powerful features like daily backups, SSD storage, and SiteGround’s free CDN.
However, it may not be the best fit for everyone. For beginners on a strict budget who require a free domain, other hosts might be a better starting point. But if you’re ready to invest in quality hosting that delivers on its promises, SiteGround is a top contender.
Ready to get started with SiteGround? Click here to choose your hosting plan today.
SiteGround Coupon
WPBeginner users get an exclusive 83% discount and free SSL with our SiteGround coupon code.
All you have to do is click on this link to make a purchase. The discount will be applied automatically.
Frequently Asked Questions About SiteGround Hosting
In this detailed SiteGround review, we looked at all aspects of their hosting services. The following are some of the most frequently asked questions about SiteGround by our users.
Where are SiteGround servers located?
SiteGround has data centers on multiple continents, including North America, Europe, Asia, and Australia. You can choose a server location close to your audience when signing up.
Why choose SiteGround for WordPress hosting?
SiteGround offers a highly optimized WordPress hosting platform. Each plan includes its own in-house security features and WordPress tweaks that boost your WordPress site speed and performance.
You can easily set up a WordPress website with their 1-click WordPress installation. You can also move existing WordPress websites using the SiteGround Migrator plugin.
Does SiteGround support WooCommerce?
SiteGround specializes in WordPress and WooCommerce hosting. If you are building a WooCommerce store, then you can rely on SiteGround’s optimizations for consistent performance and reliability.
They are one of the top WooCommerce hosting providers and make it super easy to start an online store without any special technical skills.
Does SiteGround offer a website builder?
No, SiteGround does not offer its own site builder. That’s because they want users to have the option to pick the best website builder for their needs.
This is why they allow you to easily install WordPress, Joomla, Drupal, Magento, Weebly, and many other site builder platforms.
On the SiteGround platform, you can also create unlimited web pages without any restrictions.
Does SiteGround offer cPanel hosting?
No, SiteGround no longer offers cPanel hosting. Once cPanel raised its licensing fees, SiteGround decided to remove cPanel hosting and instead built a far superior web hosting control panel for both beginners and advanced users. This allows them to offer managed WordPress hosting-like features without the high costs.
Is SiteGround better than Bluehost?
SiteGround and Bluehost used to offer the same features, but with recent innovations, SiteGround has significantly improved its hosting technology.
SiteGround is better than Bluehost in terms of overall performance, technology infrastructure, and support quality. However, with all this innovation, SiteGround pricing is significantly higher.
So, when it comes to pricing, Bluehost is better than SiteGround because not only is it cheaper, but it also offers a free domain name with each account.
For more details, see our honest comparison of SiteGround vs. Bluehost vs. WP Engine.
How does SiteGround compare with other hosting providers?
Readers often ask us how SiteGround compares with GoDaddy, Hostinger, HostGator, GreenGeeks, DreamHost, A2 Hosting, and other web hosting services.
They all used to provide similar features and technology, but over the last year, SiteGround has really stepped up its innovation.
With all the managed WordPress hosting features, Google Cloud infrastructure, and custom performance optimization, SiteGround is now in a class of its own with its premium hosting.
Does SiteGround offer a free domain name?
No, SiteGround does not offer a free domain name. You can buy a domain name from another registrar and point it to your SiteGround account or buy one from SiteGround during signup at an additional cost.
Can I cancel my SiteGround account and get a refund?
SiteGround offers a 30-day money-back guarantee with all its shared plans. During this period, you can try out its services. You are eligible for a refund if you cancel your account during this period. However, domain name registrations are non-refundable.
Which SiteGround plan is best for me?
Each SiteGround plan has different server resources. However, if you are just starting out, then their Startup plan would be perfect for that. You can upgrade at any time if you need more resources. Choose your SiteGround plan to get started.
Jim Crocker
Fast speedy solution to a missing ADMIN BAR problem that had been plaguing myself and my technical “advisors” for weeks. You solved it in seconds flat. It was a “redirect” issue.
Cheers! Love you all!
Jim in MT (Montana)
Celeste Peters
I love the support I receive from Siteground.
I hear a lot of people complaining about there hosting company and lack of support that they receive. i always tell them that Siteground has the best technical support and always solve any problems that I have. They are very professional and fast.
I always recommend Siteground in my Facebook groups when someone is looking for a hosting company.
Bill Ames
The rep was excellent. He professionally answered all my questions. Unfortunately we were cutoff by my phone but I won’t hesitate to use chat again.
Ryan Bremner
I have hosted projects on over a dozen different providers and SiteGround wins on all fronts. Value, technology, uptime, performance, support. All leagues ahead of the competition. I have migrated all of my clients sites to SG and recommend them to anyone who will listen. When you just need your sites to work and you want quick helpful support when there is a problem, there really is no other choice.
Durga Prasad
Wonderful service, no issues for the 4 years I used it. And the customer support is friendly enough to manage your needs.
Niv Froehlich
Truly excellent support!!!
Karen
Every time I contact the customer center I get great support. Nothing is too much for the staff. They have an aswer to all my questions. I’m so happy that I host my sites with Siteground.
Christine
I found the customer service to be rude and ineffective. I alerted the SiteGround team that my websites were experiencing a brute force attack and they did nothing to help me. After one of my websites was hacked I asked them if the malware that was installed on one of my websites could spread to my other websites I was told no it could not. WRONG. When I hired my own tech to go in and remove the malware the techs never unlocked my site to allow access for him to fix my code. Instead they tried to sell me on a $200 service to remove the malware. I found other hosting sites to be more friendly and with better customer service. I would not recommend SiteGround to anyone.
SiteGround
Hi Christine,
We were sorry to hear you are not satisfied with the support you have received from us. For us any feedback on improving our service is always useful, but we are not able to investigate fully your case as we could not identify your account.
If you could send us the domain and email address associated with your hosting at reviews at siteground dot com, we can check how your request for assistance was handled and the communication with our team.
We will forward the case to our Support Supervisors to review if our procedures were followed properly.
Regards,
SiteGround Team
Abedeen Chamroo
Support was great. Keep it up.
Deepak Tukaram Bagade
Thank;s for supporting me to make payment & providing next step.
Alan Anderson
FANTASTIC.
If I could award more than 5 Stars I would
Your Chat facility is outstanding. Not only does it work 24/7 but also has the advantage of the transcript being mailed to the user. Excellent facility.
The helpfulness and technical abilities of every single representative I have dealt with has been outstandingly good.
I am a newbie regarding websites and website hosting ane cant express how much better you guys are than my previous hosts – GoDaddy.
BadarAlsahi
I am constantly so impress with siteground’s service! They are always so thorough and respectful.
Kate
I spoke on the live chat today. It was a fantastic experience as I have had such poor experience with my past web developers of my website and their hosting. I’m positive for great things working with SiteGround.
Thankyou so much!
Kaui
I really appreciated their presales support. Support staff helped answer all my questions (i had a million of them) and made me feel really confident in all my choices. I am excited to move over to SiteGround and hopefully not experience the problems I’m having with my current host.
Mobolo
Siteground is by far my favorite hosting company. Having dealt with many over the years, I can guarantee that no one will regret choosing Siteground.
Their support is outstanding. I recently dealt with a tech support representative. He took the time to diligently review and answer the many questions I had. After making multiple changes to my various hosting accounts, he made some recommendations that will help me make some of the changes myself in the future. ★★★★★
Thank you and keep up the great work Siteground!
RAKESH MODI
AWESOME SUPPORT..
Debra Hogan
I can’t say enough about Siteground’s support! They are quick to respond and will help with just about anything. I’ve been with them for several years and no matter what they’ve worked through each and every issue with me. I would HIGHLY recommend them.
Adam Skelton
I love Siteground and recommend them mainly because the service is a joy. Everything else in terms of my hosting facilities is great too but it is wonderful to always get fast and accurate help with anything. Thank you Siteground, genuinely.
Damiano Ruggieri
Honestly I think that 5 stars aren’t enough.
Siteground support deserve at least (at least) 6 stars.
Every single time I needed they were very kind and very helpful.
Top service ever!
Cheers from Italy!
Michelle Edwards
I am so thankful to have found SiteGround. After working with several hosting companies over the years I have never found a company like Siteground. They are always willing to help me with my problems and I have never been on the phone or in chat for more than 20 minutes to get my issue resolved. Which is more than I can say for any of their competitors. We use the Wordpress hosting and my sites are lightning fast and always backed up. Which again is more than I can say for other hosting companies. I truly recommend them!
Jyoti
Faced problems in the initial stage of setting up my account. Excellent help by the team member , Thanks .
Parashuram Singade
Will you please let me know which type of issue you faced while setting up the server?
Ozge
Very much dedicated staff, great service, fast servers, fast support. Greetings from Istanbul!
Ryan de Havelyn
I am constantly so impress with siteground’s service! They are always so thorough and respectful.
Sawyer Altman
Their customer service is outstanding. Quick to be summoned, they solve your problem in no time, and they even offer a little personality. Very satisfied.
Daniele Boato
★★★★★ Best worldwide support! Every time specialized guys resolve issues in few minutes. Many thanks from Italy!
Jason
Amazing company and very helpful when a issue arises!
I cannot speak highly enough of the support team!!
Gary Kesling
I have been a long time customer and I have to say that every time that I have need help. Siteground has not only helped me resolve my problems but always done it with lightning speed and courtesy. Can’t not praise them enough.
Thanks so much!.
Erica Rowe
I can not say enough good things about this Hosting company. If you are thinking about changing hosts, this is the company to go with! I would say I’m at a beginner level, with all of this, and even down to setting up my email client there has never been a stupid question with them and they are always more than helpful. And the amount of time I spend troubleshooting is almost none! I pop on the support section and if I can’t find the answer they help me and fast! I’ve given every single support agent a 5 star review. So glad I decided to partner with Siteground!
Norman Lamont
I’ve been using Siteground for a couple of years for several sites. I’ve used their support chat many times, non-urgent email occasionally and phone support once or twice.
On all occasions I’ve been really impressed – first with the speed of response, whether it’s getting a chat window open or responding to an email. The quality of the support has been excellent and I don’t think they ever failed to solve the problem. They will also give you an explanation at an appropriate technical level.
I’ve recommended them to lots of people and will continue to do so.
Mike Jarosz
AMAZING customer support. Always available within 30 seconds and they don’t try to blame something else for an issue, they just fix it!
biobeestore
Siteground support is excellent. Solved the issue within 5 min.
Karim Lazaar
I started using Siteground since one year now and I am so satisfied by the entire service, the friendly interface and technical features and specially the fast Support anytime. I recommended it for personel use and for business if you have multiple clients where you can manage all the websites from one place.
Simen
Sadly after 1 year of be here and refered about 7 clients. I will be leaving 200£ + for renewal with 10$ discount is not worth it for me. First year was about 100$ and well worth it for me!
Sam P
I can’t say enough about Siteground. They always help me when I have an issue!
Gabriel
Service is unparalleled! The absolute best in the industry (i have tried my share of hosting companies).
Glenn
I switched to SiteGround from InMotion yesterday, Jan 03, 2018. Before I switched, download speeds were between 2.5.-3.5 secs. When I tested it after the move, I measured 1.1 secs! I had a lot of issues with downtime, slow downloads, and slow response when updated the site.
So far SiteGround’s customer and tech service have been very helpful and knowledgeable.
ernesto
the best service i ever had
Vito Boscaino
I just switched to SiteGround today (01/03/2018) from Hostgator. I am a light user so I don’t have significant demands on any platform that I use, but I was looking at a three year renewal price for Hostgator that seemed ridiculous. After trying to review multiple hosting providers I narrowed my list to A2, InMotion and SiteGround. All three seemed to have good reviews and the basic features that I needed. I decided that SiteGround seemed to have everything that i was looking for at a price that was reasonable. Sign-up was easy and they migrated my primary site from Hostgator within minutes of making the request. So far very pleased with my initial interactions with the platform and their customer service staff. I look forward to having a good future relationship with my new partner.
Glenn
I signed-up for the GrowBig plan today after being w/ InMotion since Mar 2017. I’ve experienced too many delays while working on my site, many days where their site was totally down, and slow loading speeds.
Support was very patient with me today by answering my questions as well as waiting for over 30 mins so I could get things in order on my end. I’m eager to move my site and hopeful that SiteGround will provide the speed and service I need!
Helen Vorrath
I’m an old IT professional. In my retirement I’m developing websites and supporting others building their own sites, and I host a few of these. I manage two SiteGround accounts – my own and one for a Not-for-Profit organisation for whom I’m the volunteer webmaster. I’ve struck various issues, mostly of my own making, and have found the SiteGround chat support absolutely great – they understand the problem quickly, and not only fix it but look ahead to make sure that everything is OK before ending the session. Five star.
Doeye
Great people! Best support ever! Price / quality is really unbelievable!
Robert
Great customer support!
Darlene Norris
Fantastic support! I was having an issue with my site showing an exclamation point instead of the green lock in the browser. I opened up a chat on Christmas Eve, and I had immediate support. My support person figured out the problem and resolved it quickly. Color me impressed! Thank you!
Tomáš Drdla
Perfect support, thank
John
Always a pleasure to know that their support is ready, willing and able to take care of their customers. Great support and excellent hosting for reasonable prices.
Ed
Great support staff. Answered all my questions.
Anyi Ndongko
Great support and affordable plans. And this is coming from a person who has yet to purchase their services. Don’t worry…coming soon.
Tariq
Excellent Support
Dr. Thomas Kuehn
Perfect and just-in-time-service. Thank you
Sue
Siteground are wonderful. They’re reasonably priced and their support is the best I have come across in my many years of dealing with various hosting companies over the years.
Support always finds a way to resolve issues and their live chat personal are knowledgeable and efficient.