I have used SiteGround for more than a decade, and WPBeginner itself runs on SiteGround’s cloud platform. That gives me a behind-the-scenes look at how their servers handle real traffic, which no throwaway test site can match.
In July 2026, I tested SiteGround the same way I tested 14 other WordPress hosting companies, with an identical WordPress site on a custom domain, the same tools, and the same checklist.
This SiteGround review will show you the real numbers from my rigorous speed test using industry-standard benchmarking tools.
Quick Answer – Is SiteGround Worth It?
Yes, SiteGround is worth it if you want a host where a real human answers the phone at any hour. It scored 75 out of 100 on our WPBeginner Score, which places it 4th out of our 7 recommended hosts.
In our hosting speed test, SiteGround showed content in 608 ms, faster than the 659 ms median of the popular hosts we tested. It is also one of the few budget hosts we tested that includes 24/7 phone support on every plan.
Their StartUp plan costs $2.99 per month for the first year. It offers a balance of affordability, high-performance, and beginner-friendly tools to build your website.
SiteGround at a Glance
| SiteGround Test Summary (July 2026) | |
|---|---|
| WPBeginner Score | 75 / 100 |
| Speed (LCP) | 608 ms |
| Global response time | 369 ms average across 6 regions |
| Uptime | 99.96% over a 30-day monitoring window |
| Pricing | From $2.99/mo with our link, renews at $17.99/mo |
| Support | 24/7 live chat, phone, and tickets on every plan |
| Best for | Site owners who want the most complete support |
You can see how SiteGround ranks against all the hosts I tested in our best WordPress hosting comparison, which uses the same data as this review.
About SiteGround
SiteGround started in Sofia, Bulgaria in 2004 and now hosts more than 3 million domains with a team of over 500 people. Its hosting runs on Google Cloud infrastructure with 11 data centers across North America, Europe, Asia, and Australia.
We host WPBeginner and several of our partner sites on SiteGround’s enterprise cloud platform. Even so, I did not let our own history with the company influence this review, and the verdict below comes from what my hosting speed test actually measured.
Pros and Cons of SiteGround
Pros
- The most complete support of the budget hosts we tested – 24/7 chat, phone, and tickets on every plan
- Runs on the Google Cloud platform with built-in caching and the Speed Optimizer plugin
- Daily backups on every plan, with up to 30 copies kept – the deepest backup retention of the hosts we tested
- Free domain for the first year, free CDN, free SSL, and email hosting on all plans
- 608 ms LCP in our speed test, faster than the 659 ms median of the hosts we tested
- Proven on real websites – WPBeginner and several of our partner sites run on SiteGround’s cloud platform
Cons
- The steepest renewal jump of our budget picks – the $2.99 intro price rises to $17.99 per month after the first term
- The entry StartUp plan covers 1 website, 10 GB of storage, and around 10,000 visits a month
- Slower under sustained load than the fastest hosts we tested – a 129 ms P95, where Hostinger held 21 ms
- Staging and Ultrafast PHP start on the GrowBig plan, not on StartUp
How I Tested SiteGround (Methodology)
I used the same testing protocol for every hosting company in our comparison. I set up an identical WordPress site with a default theme and test content, including images, on a custom domain.
Then I ran the same four tests – GTmetrix for speed and LCP, k6 for stress with 50 virtual users at the same time, a response-time test from 6 global regions, and 30 days of UptimeRobot monitoring.
Those four tests make up the performance side of the WPBeginner Score, which counts for 80% of the total. Each test carries a set weight, so no single lucky number can carry a host.
The other 20% of the score comes from value. For that part I look at what the plan really costs and gives you in return, including the intro price, the renewal price, how many sites and how much storage you get, the plan limits, and the quality of support.
SiteGround’s 75 is an honest number. It reflects good speed and response results, a weaker number under sustained load, and a value grade that the renewal price holds down.
The full methodology, the exact weights, and every host’s raw numbers are in our best WordPress hosting guide.
SiteGround Performance Test Results
Below you can find my full SiteGround speed test results.
Speed Test – 608 ms LCP
Largest Contentful Paint (LCP) measures how quickly the main content of a page appears. It is the speed number Google’s Core Web Vitals care about most.
My SiteGround test site showed an LCP of 608 ms, and the full page loaded in 1.1 seconds.
That is a strong result for a shared plan. The median LCP of the popular hosts I tested was 659 ms, so SiteGround came in ahead of the pack.
The fastest hosting company in our tests, Levamo, loaded in 358 ms. So SiteGround is not the speed champion, but it is comfortably in the faster half of our data.
Server Response Time – 369 ms Global Average
Speed test tools load the whole page with images included, but that’s only one part of the performance. To see raw server speed, I also measured time to first byte (TTFB) from data centers in 6 regions around the world.
SiteGround averaged 369 ms across the 6 regions.
Response times were good in North America and Europe. South America and Japan were slightly slower, which is normal when the test site sits far from those regions.
If your audience is global, then turn on SiteGround’s included CDN. It serves your content from locations closer to your visitors and closes most of that gap.
Stress Test – 129 ms P95 With 50 Virtual Users
To see how a host behaves under a traffic spike, I sent 50 virtual users to the test site with k6 by Grafana Labs and recorded the P95 response time.
SiteGround’s response time fluctuated a bit during the test, but it did not fail a single request and held a P95 response time of 129 ms.
A 129 ms P95 means the site stayed fast for visitors even during the spike, and zero failed requests is the result that matters most for a real site.
At the same time, the fastest hosts we tested held lower numbers under the same load, and Hostinger recorded a 21 ms P95. If sustained heavy traffic is your main concern, the comparison table below shows how the similarly priced hosts stack up.
Uptime – 99.96% Over 30 Days
I monitored the SiteGround test site with UptimeRobot, checking every 5 minutes. Over the 30-day window, it recorded 99.96% uptime with one incident of 15 minutes.
Most hosting companies promise 99.9% uptime, and SiteGround stayed above that promise in our window. One 15-minute issue in a month is a small miss, but I would rather show you the exact number than round it up.
Our own longer track record backs this up. WPBeginner has run on SiteGround’s cloud platform for years, and reliability has never been the reason we thought about leaving.
How SiteGround Compares to Other Hosts We Tested
The speed test numbers on their own do not give you the full picture. Here is how SiteGround performed compared to other similarly priced hosts from our comparison, all tested with the identical setup.
| Host | LCP | Global response | Uptime | Intro / renewal | WPBeginner Score |
|---|---|---|---|---|---|
| SiteGround | 608 ms | 369 ms | 99.96% | $2.99 / $17.99 | 75 / 100 |
| Hostinger | 659 ms | 227 ms | 100% | $2.69 / $10.99 | 88 / 100 |
| Bluehost | 933 ms | 599 ms | 100% | $2.99 / $9.99 | 69 / 100 |
| DreamHost | 986 ms | 658 ms | 100% | $1.99 / $7.99 | 64 / 100 |
The WPBeginner Score weighs performance at 80% and value at 20%. SiteGround’s 75 reflects exactly what you see above. It beats Bluehost and DreamHost on every speed metric, while its renewal price and entry limits keep the value side of the score down.
To see the full rankings, and the raw data for every host we tested, check out our best WordPress hosting guide.
SiteGround’s Infrastructure and Technology
Most other SiteGround reviews skip what’s under the hood of their platform, and I believe it’s worth highlighting.
Google Cloud platform – SiteGround runs on the Google Cloud network with distributed SSD storage. That is the same class of infrastructure many expensive managed hosts use, and it is part of why our speed numbers came in ahead of the median.
Server stack – each account runs in its own Linux container with a mix of Apache and NGINX on top, so a problem on one account stays isolated from everyone else. An in-house system checks server status every half second, and human engineers watch the infrastructure around the clock.
Caching – every plan gets all three levels of SiteGround’s SuperCacher. It caches static files and dynamic pages out of the box, and you can switch on Memcached for database queries.
Their free Speed Optimizer plugin controls caching, image optimization, and lazy loading inside WordPress. The servers also run Brotli compression, which produces files up to 20% smaller than gzip.
PHP and databases – SiteGround manages your PHP version for you and updates it automatically once a new release is stable. Its custom MySQL setup is tuned for busy sites, and GrowBig and higher add SiteGround’s Ultrafast PHP, which they say cuts time to first byte by up to 30%.
Data centers – SiteGround has 11 data centers across North America, Europe, Asia, and Australia, and you choose your location during signup. I recommend picking the one closest to your audience.
CDN and security – SiteGround’s in-house CDN caches your content on more than 170 edge locations, and every plan includes free SSL, a custom web application firewall, and AI anti-bot protection. Their free Security Optimizer plugin adds login protection and malware scanning.
Backups – SiteGround backs up your site daily, keeps up to 30 copies, and stores them off-site across multiple data centers. That is the deepest backup retention of the hosts we tested, and it comes on every plan.
AI tools – every account includes SiteGround AI Studio with 20,000 free monthly tokens, plus a built-in AI agent that can update content, manage plugins, and make bulk changes on your WordPress site from a chat.
SiteGround Hosting Plans and Pricing
SiteGround offers shared, managed WordPress, WooCommerce, and cloud hosting. For most readers of this review, the shared WordPress plans are the relevant ones.
- StartUp – 1 website, 10 GB storage, and capacity for around 10,000 visits a month. $2.99 per month for the first 12-month term with our link, renews at $17.99 per month. You still get the free domain, daily backups, the CDN, and email hosting even on this tier.
- GrowBig – unlimited websites, 50 GB storage, and capacity for around 100,000 visits a month. Starts at $4.99 per month, renews at $29.99. This tier adds staging, on-demand backups, and SiteGround’s Ultrafast PHP setup.
- GoGeek – unlimited websites, 100 GB storage, and capacity for around 400,000 visits a month. Starts at $7.99 per month, renews at $44.99. It adds Git integration, white-label tools for client work, more server resources, and priority support.
SiteGround treats those visit numbers as a reference point rather than a hard limit. The real constraint at each tier is server resources. StartUp allows 200,000 files (inodes), GrowBig 400,000, and GoGeek 600,000, with more CPU allowance at each step up.
All plans include a free domain for the first year, free SSL, SiteGround’s CDN, email hosting, daily backups, and the custom Site Tools control panel. All plans also come with a 30-day money-back guarantee.
My honest advice is to treat GrowBig as the real SiteGround plan, and StartUp as a trial of the platform. The staging tool and Ultrafast PHP on GrowBig are the features you will miss first as your site grows.
Free and Paid Hosting Addons
SiteGround’s headline price is honest, but a few extras start free and later become paid. Knowing these up front will save you surprise charges.
- Free domain – free for the first year on .com, .us, .org, and .net registrations, then it renews at the standard domain rate. If you cancel within the 30-day guarantee window, the domain registration itself is non-refundable. This is fairly standard practice across all shared hosts that offer a free domain.
- Domain privacy – free for the first year on supported domain extensions, then it renews at an extra yearly cost. Again, most shared hosts handle privacy the same way.
- Renewal prices – all three plans renew well above the intro price ($17.99, $29.99, and $44.99 per month). Renewal jumps are common across the shared hosting industry, so sign up for a longer term to lock the intro rate for longer.
- StartUp plan caps – the entry plan limits your account to 200,000 files, where GrowBig allows 400,000 and GoGeek 600,000. Staging and Ultrafast PHP also start on GrowBig, so plan for that tier if you run anything image-heavy.
- Email limits – email accounts are unlimited, but they share up to 10 GB of storage taken from your plan’s disk space, and sending caps at 400 emails per hour on StartUp and GrowBig (800 on GoGeek). A newsletter with real volume belongs on a dedicated email service anyway.
- Refund rules – the 30-day money-back guarantee covers the shared hosting plans but not domain registrations.
SiteGround Support
This is where SiteGround really stands out. Every plan includes 24/7 support from real humans through live chat, phone, and tickets, which is the most complete support lineup of the budget hosts we tested.
Most hosts at this price stick to chat only. Being able to call a real person at 3 am is the reason I suggest SiteGround to anyone who gets nervous handling tech on their own.
There is also an AI-powered assistant inside the Site Tools dashboard that resolves common questions instantly, plus hundreds of well-organized tutorials and video walkthroughs. One honest note – SiteGround does not offer support over email, so you will go through chat, phone, or tickets.
My support opinion here comes from years of real use, not a test ticket. WPBeginner and several of our partner sites run on SiteGround’s cloud platform, and their technical team has been rock-solid whenever we needed help at scale.
Who Should Use SiteGround and Who Should Look Elsewhere
Choose SiteGround if you want hosting with a real safety net. The 24/7 phone, chat, and ticket support on every plan, the Google Cloud platform, and daily backups with 30 kept copies make it the pick for a business site where you want expert help one call away.
Look elsewhere if the long-term price is your deciding factor, since Hostinger renews at $10.99 per month against SiteGround’s $17.99. The same goes if you want the simplest possible first-site start (Bluehost installs WordPress for you at signup), or you run a high-traffic eCommerce site that needs top performance under load, where Levamo led our tests (see our full hosting comparison).
Final Verdict – Is SiteGround the Right Choice for You?
SiteGround is perfect for site owners who want premium managed-style hosting with the most complete support at a budget entry price. It is the host we trust with WPBeginner itself, and it has earned that trust over more than a decade of use.
My verdict – if you want a host where help is one call away, visit SiteGround and start on the StartUp plan, then move to GrowBig as your site grows. If price or raw speed under load is your deciding factor, our best WordPress hosting comparison shows which host won each category on the same tests.
FAQs About SiteGround
1. What are the disadvantages of SiteGround?
Based on our tests, the main ones are the renewal price (the $2.99 intro rises to $17.99 per month after the first term), the entry plan limits (1 website, 10 GB storage, and around 10,000 visits a month), and a slower result under sustained load than the fastest hosts we tested (129 ms P95). Staging and Ultrafast PHP also start on the GrowBig plan rather than on StartUp.
2. Is SiteGround worth the renewal price?
It depends on what you value. At renewal, StartUp costs more than Bluehost ($9.99) or Hostinger ($10.99), and what you get for the difference is the Google Cloud platform, daily backups with 30 kept copies, and phone support on every plan.
I believe that trade is worth it for a business site that wants a human on call. If your goal is the lowest long-term bill, then pick a longer initial term to delay the renewal, or choose a cheaper host.
3. Is SiteGround better than Bluehost?
On our identical July 2026 tests, SiteGround was faster than Bluehost on every metric. It showed content in 608 ms against Bluehost’s 933 ms, and its global response time was 369 ms against 599 ms.
Bluehost counters with a cheaper renewal ($9.99 against $17.99 per month) and 10 websites on its entry plan, where SiteGround gives you one. Our SiteGround vs Bluehost comparison goes deeper.
4. Is SiteGround better than Hostinger?
It depends on your priority. SiteGround showed content faster in our speed test (608 ms against Hostinger’s 659 ms) and is the only one of the two with phone support.
Hostinger held up better under sustained load (a 21 ms P95 against SiteGround’s 129 ms), renews cheaper at $10.99 per month, and gives you 3 websites on its entry plan. That mix is why Hostinger scored 88 on our WPBeginner Score against SiteGround’s 75.
5. Can SiteGround handle high traffic?
In our stress test with 50 concurrent users, SiteGround held a 129 ms P95 response time with zero failed requests. That is a solid result, though slower than the fastest hosts we tested under the same load.
The StartUp plan is rated for around 10,000 visits a month, so a growing site should plan on GrowBig or GoGeek. For even bigger sites, SiteGround’s cloud platform is the proven step up, and it is what WPBeginner itself runs on.
6. Does SiteGround offer a free domain name?
Yes, SiteGround currently includes a free domain name for the first year with all of its hosting plans. You can register a .com, .us, .org, or .net domain at no extra cost during signup, and it renews at the standard rate after year one.
7. Where are SiteGround’s servers located?
SiteGround has 11 data centers on multiple continents, including the United States, Europe (Madrid, London, Frankfurt, Paris, and Eemshaven), Singapore, and Sydney. You choose a server location close to your audience when signing up, and the hosting runs on Google Cloud infrastructure.
8. Does SiteGround use cPanel?
No, SiteGround no longer offers cPanel and instead built its own control panel called Site Tools. In my experience it is faster and easier to use than cPanel, and it keeps day-to-day tasks like email, SSL, and backups in one place.
9. Which SiteGround plan should I get?
We recommend starting with their StartUp plan if you run one small site, and moving to GrowBig when you need staging, more storage, or more than one website. Upgrading later takes a few clicks, so there is no reason to overbuy on day one.
WPBeginner users get an exclusive discount of up to 83% with our SiteGround coupon.
Changelog
- August 2026 – Rebuilt the review around our July 2026 test data (speed tested July 23, response time July 24, 30-day uptime window). Added the WPBeginner Score, the comparison table against similarly priced hosts, the infrastructure section, and the pricing fine print with current renewal rates.
We hope this review helped you with your WordPress hosting research and helps you choose the right WordPress host for your needs. You may also want to see our pick of must-have WordPress plugins for business websites.
If you have any questions or feedback about my SiteGround review, please send me a message. I love hearing from our readers.
Also you can scroll below to read real SiteGround user reviews from other business owners from around the world.
Telmo Pires
I have two accounts with SiteGround and I am a very happy customer.
The best costumer support I ever experienced.
The staff is very knowledgeable, patient and fast.
The best web hosting company for sure.
THANKS guys!
Sam
All I can say: Another tech support chat – another unbelievably excellent experience. Pleasant, efficient, competent, persistent, patient – even with an amateur, explained things in detailed way, offered links to helpful Siteground guides on issues. I never had support like this – anywhere. No one can ask for better.
Nazreen Daud
SiteGround customer support is simply outstanding. Quick to be summoned, they solve your problem in no time, and they even offer a little personality. I’m overall satisfied.
They should be the top leading hosting company for speed and customer service!
neeraj
Amazing helpful support. great service. most recommended hosting option.
nicole f
Absolutelt wonderful experience! so glad i switched to siteground! XD
Eva Wimmer
Excellent, superfast and extremely friendly support. I couldn’t be much more satisfied.
I <3 siteground :))
Dave Meir
The technical support at Site Ground is beyond compare. They respond almost immediately and always go above and beyond my questions. I can design websites from Wordpress templates but I’m no kind of coder. Site Ground tech support always understands and always answers my questions. I couldn’t do what I do without their help.
Stephanie
I was in a chat with support and it was absolutely brilliant. I only just signed up to SiteGround tonight and it was all a blur trying to link my websites to new hosting and everything was confusing me. Long story short, I had no idea what I was doing. They cleared up any confusion I had by not judging my “stupid questions” (which they told me were not stupid and in fact very logical questions) and answered them in simple terms for me to understand! They were patient and dealt with my queries, fixed my problems, and I came out of that chat very satisfied. 5 stars.
Jon Loveless
I recently switched 3 sites from GoDaddy to SiteGround. SG offers amazing support for the whole process through their ticketing system. I knew what was going on and what I needed to do at all times. I am am usually a bit impatient when waiting for things like site transfer, but SG got it done quickly and correctly. I am very impressed so far. Thanks, folks!
mike irwin
awesome support for several years now – previous hosting companies paled in comparison. for a small developer these guys rock .super skilled, super fast ,super helpful
what can i say !
Ram Tamargo
Suppot answered all my questions promptly and clearly. The reviews don’t lie. I am using Siteground because of their excellent support and will continue to do so.
Karan Kapoor
SiteGround gives the best service I ever had… Highly recommend SiteGround
Patricia Mitchell
I am using Joomla for several of my websites, all of which are hosted with SiteGround. I have been with them for several years and the most impressive thing about this host, in my view, is their technical support.
They always solve my problems, usually respond within an hour, and nothing is too much trouble for them.
With their help, I have been able to rescue one site completely that simply refused to work for me. Cannot recommend them highly enough.
Lynne
Shout out to support who was wonderful solving my issues through chat! Love this feature and that Site Ground has the best reps who know their stuff and how to treat a customer!
Thanks
jerry Parker
This support staff saved me. Thanks site Ground. I had chosen you guys because of the high customer service reviews…now I just experienced it!
Kelly
Amazing live chat support- I have asked for help three times and all three times I have gotten exactly what I needed and then more! The FAQ is helpful as well—
Chris Justin
Incredibly helpful customer service.
They’ve saved my site from my own incompetence twice just today. Thrilling to work with a company who takes care of you so well, even if you’ve messed up elsewhere (e.g. via my registrar and WP theme).
Will only be using them for my hosting needs going forward.
J
All SG interactions to date on chat have been helpful and responsive. Only today after ~10 chats have I run into a shortcoming in Webmail, but not because of SG service, just some functionality that I hoped would be available. Thanks to SG.
Tracie Sanim
Thank you for resolving an issue with a few quirks – the tutorial information was slightly different from the solution. Completed and resolved with ease!!
Maria Flynn
Always available and always helpful – worth it’s weight in gold!
Steve Borsch
Just had *another* great session with SG tech support. Just need to say that SG’s support is absolutely superb, these folks know their stuff, and I couldn’t be in better hands.
Thanks!
Carol Ann Quibell
Without a doubt this is the best hosting company with excellent customer service and consistent. I have a reseller account and when transferring a clients website to my site ground reseller account the previous host was a huge problem. Plus due to my inexperience this was a very difficult transfer. SiteGround was awesome! They helped me every step of the way and at no time did anyone lose patience with me or try and pass it onto anyone else. I absolutely recommend SiteGround – no questions asked.
Janet Jackson
This is the third time I’ve “chatted” with Support from Siteground. Never disappointed – always thrilled! This site rocks! I have a lot of experience with many host sites and I highly recommend Siteground. All the products so far are good, but the support is exceptional! Thank you.
Alan Anderson
SiteGround support is FANTASTIC!!
Every time I chat my problem gets resolved.
Their technical people are very knowledgeable and always prepared to go the extra mile.
I’ve had bad experiences with other hosting sites but these guys are amazing
William Gillett
Siteground is the best. They cater to developers and it shows. Their full support of letsencrypt is a good indication of their philosophy. I am so pleased since I left hostgator. Siteground always focuses the customer and solving problems from a customer perspective, unlike hostgator who always seems to want to upsell me.
Bud Durden
SiteGround is the best WordPress hosting I’ve used to date. Solid performance and support.
Deirdre
I just got signed up online for a new blog/web site I want to start. After years with other hosting companies for other projects, this was the EASIEST and FASTEST set up and the online assistance was stellar, walking me through the whole process quickly and easily. Reasonably priced, I’m looking forward to working on the site I’ve started with Siteground. So far the customer service seems to be excellent!
Andrei
Good offering of a commodity service. Nothing to complain about on the performance/interface side, or at least for that little that I use it for. Decent tech support too. My only grief is the borderline shady practice when they sold a CloudFlare add-on which comes across as a CloudFlare Pro at a discount but it isn’t. You are forced to switch your DNS to SiteGround if you want to use more than one subdomain. No indication of that before you pay a year in full. And it evidently it’s non-refundable. To their credit they offered to refund once I have filed a credit card dispute and now it’s been months going back and forth with the customer support trying to get this money back. Feels like they are screwing with me, will see how it goes… A strange way to treat customers in this competitive market.
Another thing that raised a red flag was the fact that they ask for your password to verify your account over the phone.
Definitely pulling my accounts out.
SiteGround
Hi Andrei,
We checked your case and we would like to add some clarifications. Our review revealed that we have agreed to refund you the money for the Cloudflare service that was not a good fit for your needs. However, parallel to discussing that with our team you have also submitted a chargeback via your credit card company. As a result, the refund process couldn’t be completed. Since you are disputing the payment the money is blocked and we are not able to operate with it. Even though you have contacted us with an update that you requested a reversal of the chargeback from your bank, we have not received any confirmation from you documenting the reversal.
Please note our payment provider doesn’t have proof of such activity from your bank either and still shows the status of the chargeback as active. For this reason, the case will be fully resolved by the financial entities and it is outside of our control.
Regards,
SiteGround Team
Mish Surname
Every day I get more and more happy that I chose SiteGround. I picked it on a bunch of technical requirements. I recommend it because of the amazing customer service. My capabilities scratch the surface of using the internet and I have no wish to go deeper. The SiteGround team are as happy to support me as they a professional web developer.
Adrien GEORGE
Man,
I cannot say how the support of siteground is awesome. You see when you are stressed, something not working properly on your website. Just go to the support, I love these guys. They will solve the problem no matter what. And they are human. Love them ! Transfer everything to them as I did
Henry Hu
SiteGround is your BEST choice if you take STABILITY and QUALITY as first priority when you purchase services.
I am not a technical guy but in love with playing a bit with websites. I develop projects with websites sometimes for personal purposes. Every support I’ve asked are all well taking care of with nice attitudes.
SiteGround gives me the space to focus on what I attempt to, instead of wasting time on things I’m not good at.
Parashuram Singade
Siteground helps us in providing the best services to our clients.
Sylvain
Very good communication
Mario Collavo
Great customer service, I chatted with support staff who were gentle, prompt and well prepared.
I had to transfer a domain and they answered all my questions patiently, I rated a well deserved 5 stars!
Alison Cummings
I’ve needed to contact pre-sales a few times to get info for a client. I’m recommending a move to a new host.
Every time I’ve contacted SiteGround, I’ve received timely responses from very helpful, patient people.
This is *one* of the litmus tests (to me) for finding a reliable, professional host. Sure, pre-sales may tend to be less problematic than dealing with a serious site issue. But I’ve found other vendors to become a bit surly when asked more than three questions.
Online research has led to additional resources, such as this site, with useful reviews (pros and cons) on SiteGround that have cemented my positive impression.
Bruce Macfarlane
Helpdesk is fantastic, and the cPanel toolset legendary!
Easy for a novice, or expert to use.
Omar Mohsen
I have hosting on Blue-host, IPage, Hostgator, In-motion .
Siteground is the best Service! The absolute best in the industry.
Sam
I just transferred my site to siteground. Their initial setup was super fast and flawless. I had initial support questions about setup. I chose live chat service – everything you could ask for. Fast, clear directions, expert advice, easy communications. EXCELLENT!
Joerg
Absolutely best customer service we ever received from a hosting company. We recently changed one of our hosting plans to SiteGround and, after a few chats and tickets with their support, re-gained the trust that there are still companies out there providing amazing support to their customers. Thanks a lot. We will soon move all of our hosting accounts over.
Ahmet Kemal Babacan
Best costumer service i have ever seen in the industry. Thanks.
Fahad Rana
Excellency is the only thing that I’ve seen so far. The best in the industry.
Yosuke Sato
The siteground is consistently awesome! I love the speed of the site and support team. I really hope this company keeps doing the same thing for years to come.
Volker
Regardless what issue I am running into with my website, or what question I have, their support is absolutely brilliant. Not only the online chat always connects you within seconds with highly professional and experienced personnel, also the ticket system is a real charm with responds times of just some minutes in average. I am with SG for more than 2 years now, coming from another host, and I am super happy with what I got! Running 2 WP installations (1 with Woocommerce) and another Joomla installation.
ARAMIDE AKINNIYI
I have just transferred my website and hosting to Sitegroup, in fact, the customer service is awesome, they are there anytime you need them.
Collin Helmers
In a world of web hosts that seem great and then fall apart in terms of uptime, speed, and support, SiteGround sets the friggin’ standard. Never again will I recommend any other company as my client’s web hosts when speed and specialised support are part of the equation. SiteGround is the best. Period.
RW
From the beginning, I have found Siteground to be the easiest and most reliable experience I’ve ever encountered in web hosting. Support is incredibly helpful, fast, and accurate. The server speeds are very good too. I HIGHLY recommend them.
Rob
I’m always amazed at the quality of Support with Siteground. Support is within minutes, ensures the problem is resolved and works. A very happy customer
Holly
Hello, I just can’t say enough good about your chat service! I spoke with support today and they walked me through everything! I am a beginner and they just eased my mind and made everything so simple to set up. I was on the chat with her for an hour. Support staff was patient and informative and so helpful! I have a really good feeling about this host
Paul
I just spent 2 hours with support. They were incredibly patient and accommodating and got me through a very long, complex technical task. These guys have always provided incredible support. They are a world ahead of iPage and Greengeeks who I have used a lot lately.
I am moving everyone I know to Siteground. Faster, better, world class support.
Shawn Rosvold
I am not very technically oriented, so I was having some trouble with a new domain name, redirects, etc. Support walked me through everything and was extremely helpful. I love these guys!