I’ve used SiteGround for more than a decade now, and it continues to impress me with its performance, reliability, and support. I’ve tested just about every major web host out there, but SiteGround still holds a top spot on my list.
We actually host WPBeginner and several of our partner sites on SiteGround’s cloud platform. This gives us a clear, behind-the-scenes look at how their servers perform under real traffic conditions.
If you’re looking for premium hosting that delivers fast speeds, strong security, and helpful customer service, then SiteGround is a solid option. Still, there are some trade-offs, especially when it comes to pricing and storage limits.
In this updated review, I’ll share my personal experience with SiteGround, including performance test results, support interactions, and screenshots of the tools you’ll be using. By the end, you’ll know whether SiteGround is a good fit for your website.
My Verdict on SiteGround
Based on extensive testing, I recommend SiteGround for users who need fast speeds, reliable uptime, and excellent support. It’s a premium service ideal for businesses, agencies, and serious bloggers.
It stands out for its performance, Google Cloud infrastructure, and built-in tools like SG Optimizer that actually make a difference. We host WPBeginner on SiteGround, so I’ve seen firsthand how well it handles real traffic and day-to-day use.
| ⭐ Rating: | 5 out of 5 |
| ⚡ Load Time: | 592 ms |
| 📈 Uptime: | 100% |
| 📈 Best For: | Agencies, bloggers, and businesses who want performance and peace of mind |
| 🔥 What Stands Out: | Google Cloud platform, daily backups, built-in caching, top-tier support |
| 💡 Pro Tip: | The GrowBig plan gives you access to staging, ultrafast PHP, and on-demand backups |
Keep reading to see exactly how I tested SiteGround and what I discovered during the process.
My Hosting Evaluation Criteria
Based on user feedback on WPBeginner and our own experiences, we have learned what matters the most when choosing a hosting provider.
When evaluating a hosting provider, I focus on the following areas.
- Ease of Use: I tested their custom Site Tools dashboard and setup flow to see how beginner-friendly it is.
- Speed and Reliability: I ran GTmetrix speed tests and monitored uptime and response times across multiple locations.
- Stress Testing: Using K6, I simulated 50 concurrent users to see how SiteGround performs under load.
- Support Experience: I chatted with SiteGround support and used their AI assistant to resolve common hosting questions.
- Pricing and Plan Value: I reviewed features across all shared plans to see what you’re actually getting for your money.
How Did I Test SiteGround?
To give you an honest SiteGround review, I used the same process we follow for every hosting provider on WPBeginner.
Here’s exactly what I did:
Live WordPress Site Setup: I signed up for the GrowBig plan and installed WordPress using SiteGround’s 1-click setup. I added demo content, plugins, and media to simulate a real website.
Speed Testing with GTmetrix: I used GTmetrix to run multiple page speed tests from different locations to measure load time and Core Web Vitals.
Stress Testing with K6: I simulated 50 virtual users accessing the site at once to test how well SiteGround’s servers handle sudden traffic spikes.
Response Time Monitoring: I used PageSpeedPlus to test server response times from key regions, including the US, Europe, and Asia.
Uptime Monitoring: I enabled real-time uptime tracking to check for any downtime or slowdowns during the test period.
Support Interactions: I contacted support through live chat and tested their ChatGPT-powered assistant for helpfulness and accuracy.
This process gives a full picture of what you can expect from SiteGround as a real customer.
Why You Can Trust WPBeginner 🧡
Why You Can Trust WPBeginner
I’ve been reviewing WordPress hosts for over a decade and rely on real test data, not just specs or affiliate commissions.
We also use SiteGround to host WPBeginner and several of our partner websites, which means we have deep, first-hand experience with how it performs at scale.
You can read more about our testing standards and editorial process here.
Bottom line: SiteGround combines speed, uptime, and reliable support in one package. If you’re looking for premium hosting with a simple setup, it’s worth the price.
Let’s take a look at the full test results and how SiteGround compares to other hosts. Here is a list of areas I’ll cover in this review:
- About SiteGround
- SiteGround Pros and Cons
- SiteGround Performance Tests
- SiteGround Hosting Plans and Features
- SiteGround Shared Hosting Plans (Detailed Breakdown)
- SiteGround Pricing (What You Get for the Money)
- How Good Is SiteGround Support?
- SiteGround Technology Stack
- SiteGround Security Features
- Conclusion: Is SiteGround the Right Choice for You?
- SiteGround Coupon
- Frequently Asked Questions About SiteGround Hosting
- Where are SiteGround servers located?
- Why choose SiteGround for WordPress hosting?
- Does SiteGround support WooCommerce?
- Does SiteGround offer a website builder?
- Does SiteGround offer cPanel hosting?
- Is SiteGround better than Bluehost?
- How does SiteGround compare with other hosting providers?
- Does SiteGround offer a free domain name?
- Can I cancel my SiteGround account and get a refund?
- Which SiteGround plan is best for me?
About SiteGround
SiteGround is a popular web hosting company founded in 2004 that provides a range of hosting services built on Google Cloud infrastructure. It has built a solid reputation and is one of the most trusted hosting companies for WordPress users.
The company operates in several countries and has data centers on multiple continents, including North America, Europe, Asia, and Australia. This makes it easy to host your site close to your audience.
Today, SiteGround hosts more than 3 million domains and has a team of over 500 people. It’s a well-established company with deep experience in hosting and support.
SiteGround Pros and Cons
SiteGround is a high-performing host that we’ve used on several of our own sites, including WPBeginner. But like any provider, it comes with trade-offs you should know about before you sign up.
Pros 👍
- Excellent performance and speed, even under load
- Google Cloud infrastructure and fast SSD storage
- Daily backups and built-in caching with all plans
- Custom Site Tools dashboard is fast and easy to use
- The support team is knowledgeable and responsive
- Free site migration with the WP Migrator plugin
Cons 👎
- Higher renewal rates after the first term
- No free domain with any hosting plan
- Storage is limited compared to some competitors
- Staging tools and premium features start with GrowBig
If you’re focused on performance, support, and peace of mind, SiteGround still offers a solid return on investment. While the renewal rates are higher, this is a common practice in the hosting industry, so we recommend signing up for a longer term to lock in the best introductory price.
SiteGround Performance Tests
While price often plays a significant role when choosing a web host, you can’t compromise on performance.
This is why I decided to run my tests to thoroughly review SiteGround’s performance. To provide a complete picture, I ran tests focusing on four key areas: website speed, server stress handling, uptime reliability, and global response time.
SiteGround Speed Test Results
I ran SiteGround’s performance tests using GTmetrix on a live WordPress demo site. The results were impressive right out of the box.
The fully loaded time was just 592 milliseconds. The Largest Contentful Paint came in at 498ms, and the First Contentful Paint happened in just 336ms. That’s blazing fast, even before enabling extra optimization tools.
These results put SiteGround in the top tier of shared hosting providers when it comes to raw speed. It’s quick enough for serious websites and small businesses alike.
SiteGround Stress Test Results
I used the K6 tool to simulate up to 50 visitors accessing the site at once to see how SiteGround’s servers would hold up under pressure.
During the stress test, SiteGround handled the traffic smoothly. Response times remained stable even as the number of virtual users increased. There were no timeouts or spikes, which means the hosting infrastructure is well-optimized for bursts of traffic.
This test confirms that SiteGround is a strong choice if your website needs to handle traffic surges, such as product launches or viral blog posts.
SiteGround Uptime Test Results
Uptime is where SiteGround really shines. I enabled continuous monitoring during the review period, and SiteGround delivered 100% uptime.
Most hosting companies promise 99.9% uptime, which allows for nearly 9 hours of downtime per year. SiteGround’s performance went above that, with zero outages recorded during testing.
If you run a site that can’t afford to go offline, like a business site or online store, SiteGround is a dependable choice.
SiteGround Response Time Test Results
I used PageSpeedPlus to test server response times from six different regions to measure global performance. SiteGround showed consistently strong performance across the board.
In Oregon, the site fully loaded in just 1 second with a render time of 46ms. Even distant regions like Tokyo and Canada Central stayed within acceptable performance limits, though naturally a bit slower due to distance from the origin server.
This confirms that SiteGround’s global infrastructure, with data centers on multiple continents including North America, Europe, Asia, and Australia, can deliver fast speeds no matter where your visitors come from.
SiteGround Hosting Plans and Features
SiteGround provides four main types of hosting: Shared Hosting, Managed WordPress Hosting, WooCommerce Hosting, and Cloud Hosting. Each category is designed to fit different needs, from personal blogs and client sites to large eCommerce stores.
All plans include free SSL, email hosting, daily backups, a custom control panel, staging tools, and a built-in caching system. Even the entry-level plan offers more than most basic shared hosts.
Here’s a quick overview of what SiteGround offers:
- Shared Hosting: Ideal for beginners, bloggers, or anyone launching a small site. Includes everything needed to run a WordPress website.
- Managed WordPress Hosting: Built on the same shared infrastructure but optimized specifically for WordPress performance and security.
- WooCommerce Hosting: Aimed at online stores, with extra tools and caching settings tailored for WooCommerce.
- Cloud Hosting: For growing businesses and high-traffic sites. More scalable and customizable than shared plans, with dedicated resources and flexible upgrades.
At WPBeginner, we use SiteGround’s enterprise infrastructure to host several of our partner sites. It gives us the speed and reliability we need at scale, with a technical team that’s been rock-solid whenever we needed help. Read our case study explaining why we switched to SiteGround.
SiteGround Shared Hosting Plans (Detailed Breakdown)
If you’re starting a new site or blog, SiteGround’s shared hosting is where I’d begin. All three tiers offer solid value, but the differences matter depending on how many sites you run and whether you need staging or priority support.
- Startup Plan: Best for beginners or single-site users. You get 10 GB SSD storage, free SSL, CDN, email, backups, and all essential features. It supports around 10,000 monthly visits.
- GrowBig Plan: This is the plan I recommend most. It supports unlimited sites, includes 20 GB storage, and unlocks key features like staging, on-demand backups, and SiteGround’s Ultrafast PHP. Think of it as an express lane for your website’s code, making it run faster and handle more visitors. It’s a good fit for sites up to 100,000 visits per month.
- GoGeek Plan: Designed for developers or businesses managing multiple client sites. Includes 40 GB storage, white-label tools, Git integration, more server resources, and priority support. It can handle up to 400,000 monthly visits.
No matter which plan you choose, SiteGround makes it easy to scale up later. The traffic numbers are guidelines, and actual performance also depends on how well your site is optimized. You’re never locked in, and everything’s built with WordPress in mind.
SiteGround Pricing (What You Get for the Money)
SiteGround is often seen as a premium host, and for good reason. It’s not the cheapest option, but it packs in more tools, support, and speed features than most shared hosts. I’ve personally paid for GrowBig and GoGeek plans in different client projects, and they’ve always delivered consistent value.
They frequently run introductory deals, so you can start as low as $2.99/month. But keep in mind: renewal prices jump significantly after the first term. If you want the best value, go for a longer term upfront.
| Plan | Startup | GrowBig | GoGeek |
|---|---|---|---|
| Intro Price | $2.99/mo | $4.99/mo | $7.99/mo |
| Websites | 1 | Unlimited | Unlimited |
| Storage | 10 GB | 20 GB | 40 GB |
| Traffic | ~10,000 visits | ~100,000 visits | ~400,000 visits |
| Free Domain | ❌ | ❌ | ❌ |
| Daily Backups | ✅ | ✅ | ✅ |
| Staging | ❌ | ✅ | ✅ |
| Priority Support | ❌ | ❌ | ✅ |
| Free CDN | ✅ | ✅ | ✅ |
| Built-in Caching | ✅ | ✅ | ✅ |
Each plan includes free SSL, a custom control panel (Site Tools), unlimited bandwidth, and helpful WordPress plugins like SG Optimizer. You also get access to their new email marketing tool, which is surprisingly decent for basic campaigns.
How Good Is SiteGround Support?
SiteGround has always had a reputation for responsive and helpful support. I’ve personally reached out to them multiple times while managing client sites and my own test environments. In nearly every case, I was connected to someone knowledgeable within minutes.
They offer 24/7 live chat, ticket support, and phone support. You’ll also find a robust knowledge base and an AI-powered support assistant inside your Site Tools dashboard. The chatbot is trained on real customer questions and can resolve many issues without human involvement.
One of my favorite things is how deeply integrated the support options are. If you’re inside the Site Tools dashboard, you can launch help without ever opening a new tab. It makes troubleshooting a lot faster.
They also publish hundreds of well-organized tutorials and video walkthroughs, which is ideal if you like solving things on your own. We’ve used their documentation often when training writers and new team members working on WordPress setups.
Overall, SiteGround support is reliable and fast. But if you’re used to support via email, note that email-based help is not offered; you’ll need to go through chat or ticketing. Still, for most users, that’s not a dealbreaker.
SiteGround Technology Stack
SiteGround isn’t just another hosting company riding on marketing. They’ve built a high-performance platform that blends Google Cloud infrastructure with a set of in-house technologies designed for serious speed and reliability.
We’ve hosted WPBeginner and several partner sites on SiteGround and consistently benefited from their fast stack, caching layers, and resource efficiency. Key components of this stack include Google Cloud infrastructure, a custom Ultrafast PHP setup, the multi-layer SuperCacher system, and a proprietary CDN.
Here’s a breakdown of what powers it all behind the scenes.
- Google Cloud Infrastructure: SiteGround runs on the Google Cloud network with distributed SSD storage. This ensures fast connections, excellent redundancy, and top-tier availability.
- Ultrafast PHP: Their custom ultrafast PHP implementation reduces the time to first byte and improves memory efficiency. It’s one of the reasons our test sites loaded 30% faster compared to standard PHP setups.
- Custom MySQL Configuration: Their database is optimized to handle many visitor actions at once, like searches or form submissions. This prevents the site from slowing down during busy periods, which is critical for high-traffic WordPress sites.
- SuperCacher: SiteGround’s three-layer caching system includes static cache, dynamic cache, and Memcached. Dynamic caching is turned on by default, and it made a noticeable difference during our stress testing.
- Blazing Fast CDN: Their in-house CDN is easy to set up, and it caches content on multiple edge servers to serve users from the nearest location. That helps reduce load times globally.
- Brotli Compression: Brotli, developed by Google, produces smaller file sizes than gzip. It’s already deployed across all SiteGround servers and helped reduce page weight in our GTmetrix tests.
- Quick Tech Adoption: SiteGround regularly rolls out support for the latest stable versions of PHP and HTTP protocols and was among the first to deploy TLS 1.3 and OCSP stapling.
- SG Optimizer Plugin: For WordPress users, SiteGround provides a powerful performance plugin that gives you fine-grained control over caching, image optimization, lazy loading, and more.
When you combine all of these, it’s clear SiteGround isn’t relying on just one feature to stay competitive. They’ve built a lean, scalable tech stack that works well whether you’re hosting a basic blog or a busy WooCommerce site.
SiteGround Security Features
SiteGround implements a comprehensive security system that includes real-time server monitoring, a custom Web Application Firewall (WAF), an AI-driven anti-bot system, and daily backups. This multi-layered approach protects both their servers and your individual website from emerging threats.
- Real-time server monitoring: Their systems scan for problems every 0.5 seconds, which helps them catch issues before they escalate.
- In-house firewall rules: Their team adds hundreds of new rules each year to defend against the latest WordPress-specific vulnerabilities.
- AI anti-bot protection: Their AI blocks millions of brute-force attempts, spam bots, and other threats before they reach your site.
- SiteGround Security plugin: This free WordPress plugin adds login protection, malware scanning, and advanced security settings for non-tech users.
- Native CDN with DDoS protection: When you enable their CDN, your content is distributed globally, masking your server’s origin IP and filtering out suspicious traffic.
- Daily off-site backups: Your website is backed up every 24 hours, and those backups are stored across multiple data centers for extra safety.
- Monthly security reports: SiteGround sends a detailed breakdown of your site’s security score with actionable recommendations for improving weak areas.
There is one downside worth mentioning. SiteGround charges for domain privacy. It’s $12 for the first year and $24/year after that.
Overall, SiteGround offers one of the most complete security packages in the shared hosting space without requiring you to configure everything manually.
Conclusion: Is SiteGround the Right Choice for You?
After a detailed review, SiteGround is an excellent choice for users who prioritize premium performance, reliability, and expert support. Its plans include powerful features like daily backups, SSD storage, and SiteGround’s free CDN.
However, it may not be the best fit for everyone. For beginners on a strict budget who require a free domain, other hosts might be a better starting point. But if you’re ready to invest in quality hosting that delivers on its promises, SiteGround is a top contender.
Ready to get started with SiteGround? Click here to choose your hosting plan today.
SiteGround Coupon
WPBeginner users get an exclusive 83% discount and free SSL with our SiteGround coupon code.
All you have to do is click on this link to make a purchase. The discount will be applied automatically.
Frequently Asked Questions About SiteGround Hosting
In this detailed SiteGround review, we looked at all aspects of their hosting services. The following are some of the most frequently asked questions about SiteGround by our users.
Where are SiteGround servers located?
SiteGround has data centers on multiple continents, including North America, Europe, Asia, and Australia. You can choose a server location close to your audience when signing up.
Why choose SiteGround for WordPress hosting?
SiteGround offers a highly optimized WordPress hosting platform. Each plan includes its own in-house security features and WordPress tweaks that boost your WordPress site speed and performance.
You can easily set up a WordPress website with their 1-click WordPress installation. You can also move existing WordPress websites using the SiteGround Migrator plugin.
Does SiteGround support WooCommerce?
SiteGround specializes in WordPress and WooCommerce hosting. If you are building a WooCommerce store, then you can rely on SiteGround’s optimizations for consistent performance and reliability.
They are one of the top WooCommerce hosting providers and make it super easy to start an online store without any special technical skills.
Does SiteGround offer a website builder?
No, SiteGround does not offer its own site builder. That’s because they want users to have the option to pick the best website builder for their needs.
This is why they allow you to easily install WordPress, Joomla, Drupal, Magento, Weebly, and many other site builder platforms.
On the SiteGround platform, you can also create unlimited web pages without any restrictions.
Does SiteGround offer cPanel hosting?
No, SiteGround no longer offers cPanel hosting. Once cPanel raised its licensing fees, SiteGround decided to remove cPanel hosting and instead built a far superior web hosting control panel for both beginners and advanced users. This allows them to offer managed WordPress hosting-like features without the high costs.
Is SiteGround better than Bluehost?
SiteGround and Bluehost used to offer the same features, but with recent innovations, SiteGround has significantly improved its hosting technology.
SiteGround is better than Bluehost in terms of overall performance, technology infrastructure, and support quality. However, with all this innovation, SiteGround pricing is significantly higher.
So, when it comes to pricing, Bluehost is better than SiteGround because not only is it cheaper, but it also offers a free domain name with each account.
For more details, see our honest comparison of SiteGround vs. Bluehost vs. WP Engine.
How does SiteGround compare with other hosting providers?
Readers often ask us how SiteGround compares with GoDaddy, Hostinger, HostGator, GreenGeeks, DreamHost, A2 Hosting, and other web hosting services.
They all used to provide similar features and technology, but over the last year, SiteGround has really stepped up its innovation.
With all the managed WordPress hosting features, Google Cloud infrastructure, and custom performance optimization, SiteGround is now in a class of its own with its premium hosting.
Does SiteGround offer a free domain name?
No, SiteGround does not offer a free domain name. You can buy a domain name from another registrar and point it to your SiteGround account or buy one from SiteGround during signup at an additional cost.
Can I cancel my SiteGround account and get a refund?
SiteGround offers a 30-day money-back guarantee with all its shared plans. During this period, you can try out its services. You are eligible for a refund if you cancel your account during this period. However, domain name registrations are non-refundable.
Which SiteGround plan is best for me?
Each SiteGround plan has different server resources. However, if you are just starting out, then their Startup plan would be perfect for that. You can upgrade at any time if you need more resources. Choose your SiteGround plan to get started.
Silvana
Siteground support is amazing, very quick responses and problem solving. Excelent service altogether.
Andrew Rich
This service is great. I have little if not no web knowledge and I was able to upload the websites my company looks after and have them up and running in no time. Very helpful and always willing.
Keith Wheeler
Had an issue with not being able to get into admin panel on my wordpress website due to an error code support solved the problem for me in seconds and i was back up and running i am very very impressed
Would recommend siteground to anyone for their website hosting
Gene
Amazing support. I switched from 1and1 hosting due to their horrible customer service, and am shocked by how much difference there is between the two. Customer service is key, and siteguard has won my patronage for as long as I have my sites.
Mirjana
Great support, technically very knowledgeable, i can recommend to everyone!
Wolly Barabash
Could not login after a Wordpress update because two plug-ins hung up.
Problem solved in 5 minutes.
Support is as good as InMotion, which I was with before but their prices went up a lot. I liked InMotion but Siteground has better prices, is fast, and support is just as good. So I’ll stay with Siteground. No brainer… Both companies are based in Eastern Europe and that means you don’t get snotty attitudes and everyone is super cordial. You can trust your website with SiteGround. HIghly recommended.
Paul Doyle
Top marks for service and support…
Soul Motivation LLC
I am in the process of transferring my domain name to SiteGround and already the customer support has been priceless. I have spoken to someone on the phone and through chat. I was connected with someone within a minute both ways.
The site I purchased my domain name from and have email through is a well known company; however, the wait to speak to someone in customer service is always close to an hour and support is only available during specific hours.
SiteGround’s customer support is 24/7. I haven’t started my site yet, but with all the informational tools and tutorials as well as the helpful representatives, I don’t forsee there being too many frustrations. Right now, I am very happy I chose SiteGround.
Tommie Secher
This host has superfast and very technical knowledgable staff. Support 24/7 and speedier hosting that I have experienced before
Dennis Relojo
Excellent customer service, fast and efficient, as always. I would highly recommend Siteground.
Sushil Kedia
Siteground knows the fine art of pampering and spoiling its customers with balance to a point that one gets addicted to them.
This one attribute is proof of all other attributes that will keep reaching them that one day they would be the biggest company in their field of work. I would like to own some stock in this company if they are or will get listed.
Alessandro
Very friendly and, most importantly, well prepared technical support, even on Sundays.
Benjamin Soans
Siteground has the best performance and support that I’ve ever experienced and I recommend them wholeheartedly!
Vance Wingfield
Solved my problem in less than 5 minutes. Thanks for your help.
Daniel Graungaard
Siteground is my goto solution for our small websites and wordpress hosting.
I have had a lot of experience with different hosting comnpanies, both privately and professionally, and Siteground is the best I have ever used.
Their control panel makes everything easy to do and their 24/7 support amaze me. If I have something that I am nor sure how to do they are always able to help within minutes. When you make a mistake at 3 am in the morning, and believe me I have done that, they have fixed it for you in less than 10 minutes.
SO AMAZING!!!!
CHAOSTROPHIC
SG has the best tech support of any host out there. They fix 99% of every ticket I submit and the one percent they can’t fix they always tell me what the problem is so I can fix it myself or my WP developer can fix it. I have been hosted with them for over 2 years now and I think they are the best host for the money.
Charles yates
My experience with Siteground has been a positive one. I’ve used other hosting but the level of support is by far the best.
The site loads faster than other hosting too and they tend to go that extra mile to help with whatever issues you may encounter.
Jon de Mol
Even so my old provider Web10 is not willing to help me te transfer, the Siteground team is always willing to look for solutions.
Hester B
I love siteground!
Very lovely and helpful support and for hosting wordpress websites, I def. recommend Siteground.
Amit Sharma
I have cloud hosting accounts with Siteground and they are amazing. Always helpful and supportive staff. I love their fast support response.
Drake
Just saved $334 a year on my photography website by switching from bluehost to sitegroud and I didn’t have to do a think except give them my bluehost login credentials. Extremely good first impression!
Leonardo Sabìa
Excellent hosting provider. High performances, professional and kind assistance.
Emrah
Siteground.com is the best ever!
Phyllis Jones
Support staff was great. They answered all my questions and even pointed my domains and created cpanel for me. I am new and really didn’t know how any of this is done. 5*
Jovan Tamrin
I just experienced a great customer service coming from SiteGround. Requested for a refund of an unused service that got billed recently. The process took some time to validate but nothing too annoying.
I recommend SiteGround for its great customer service. I had great experience with SiteGround and I also think most people will too.
Jack Huang
Second time choose Siteground. Best of the Best. Toni M. Best operator of the best.
Mituka Bwanausi
I received an awesome experience from siteground. I signed up for the first time and customer support assisted me through the entire process. They quickly understood and offered the best help to me. I will always recommend them as a domain provider.
Margaret
The support is fantastic and worth its weight in gold. I am transferring a number of sites from other hosting simply because of paying large bills to telephone support in another continent. Siteground support staff are wonderfully knowledgeable and patient. And they always manage to solve issues in a short space of time. Hosting costs are very reasonable and worth every penny for all teh features included (like SSL that costs approx £50 from other hosting providers.
Rick
I am new to Siteground and not a developer. I now have two sites with SG and had a problem with one after attempting to update to WP 4.9. I contacted SG and they were virtually immediate to respond and fix the problem via an online chat session. Prompt, helpful, courteous, and professional support…boy was I smart to move to them! Thanks SG – Rick
Michael Terranova
I was very satisfied with the heplp I received.
Jeanie Wolfe
Every time I ask SITEGROUND for Livechat Support, Im answered very quickly and given professional and friendly advice. The team are supportive and very patient and 100% the reason that I have now switched all my domains to Siteground! A+++++
James Kinney
I’ve never been more disappointed with a service after reading so many glowing reviews. My site has had problems about every 3rd day and I’m very frustrated with SiteGround. I have talked to 2 support people and I have no idea where they were from but I couldn’t understand them. They said a script was running that overused my resources and another time they claimed I somehow blocked my IP address. i have a basic WordPress site and I wasn’t on their cpanel. In fact, i couldn’t even get to my cpanel. I was using one of the hosting companies that’s supposed to be so bad before but I NEVER had these random issues with them.
vo
Excellent service from support staff. Thumps up. Fast and easy to communicate. Keep up the good work and the whole team behind siteground
Heather Wood
I’ve been using siteground for nearly 5 years and they don’t hold a candle to anyone else in the 3rd party public hosting market.
Siena Wong
Excellent Service! thumbs up
John Kirkham
We are an internet marketing company with a few ecommerce sites on a shared hosting with SiteGround. As such, we need to update our data feeds regularly. SiteGround has a limitation on their shared hosting which is not mentioned in their advertising. This limit only allows a daily usage of 40000 CPU seconds per account which does not allow for much traffic. Their support is great and they will reset the limit on request, but you need to contact them each time.
SiteGround
Hi John,
It’s great to hear you are happy with our support. We can see that our chat agent assisted you by temporary increasing the allocated resources for your account to restore service for you. Via the HelpDesk system, we have also analyzed in detail the performance of your account and outlined actions you can apply to reduce server resources consumption and prevent such incidents in future.
Regarding your comment about information for daily usage missing we would like to mention that our full features product page for shared hosting plans describes them in detail. In the server section of the table, we have the specifications for each plan in terms of CPU and RAM (https://www.siteground.com/shared-hosting-features.htm )
Please note account monitoring is the process we use to ensure fair usage on shared hosting plans. Our goal is to deliver equal performance to all users sharing the resources of the same server and prevent excessive usage of one account from negatively affecting the other websites.
Regards,
SiteGround Team
Dan
Really great customer service support! FAST and willing to help. What it really stands out is how responsive their chat and ticket system is! 10/10
Al
We migrated our hosting to Siteground last month, good performance, support is speedy, impressed.
One WARNING however, their staging system, which ‘is’ easy to use, is subdomain based. We wasted good money buying a Theme (X) which uses Cornerstone as it’s editor as it simply doesn’t work in the staging site.
Try themes, where possible, before spending money
Kittipos Wankijcharoen
Good hosting with very good 25 live chat support!
Elias
i always amazed with the support of siteground staff skill.
Always they have answer for the questions i had.
I Thank you !
Vladimir N
I was searching best possible hosting for my clients neede website. After whole lot of troubles I finally got it working as it should, but than new issues came up. In process of making site work I used caching plugins, minimazing plugins, picture compressors cloud-flare and so on. There was 100 and 1 thing to go wrong and some of them did. In this kind of process people sometimes forget basics – I did. But great Siteground’s support helped and now is all good. Thank you!
Best regards from Serbia
Cindi Carrigan
What can I say – this is the best site hosting service around! Scaleable, feature rich and the customer support is the best I’ve ever encountered. I’ve been creating WordPress sites for 5 years, and have tested many hosting companies for my clients. This is now the ONLY host I recommend.
Jean Edwards
Never mind WP- Siteground are simply THE best hosting providers, with absolutely A+ Excellent trader! Swift and friendly trade, would happily trade again. support. ALWAYS someone there to help, and with excellent English too! For ANY site- OpenCart, prestaShop- whatever- thay are simply the best, and THE most reliable. 5 stars!!
Richard Atkins
I don’t have to contact support at SiteGround often: my site shows an uptime of 100% over the last 12 months.
But when I have a technical issue, support is almost instantaneous, and these guys are not just good but really excellent with their depth of knowledge.
Brilliant support. Can’t recommend SiteGround highly enough.
Anna
Great support. All my questions answered and doubts resolved
Susan Berkery
I just finished a Siteground tech support chat about a problem I’m having with a bot and what my options are. It clearly wasn’t a Siteground problem, but the tech was willing to talk to me about it and educate me a bit, and I’m really grateful for that.
Shane Black
Have only been with SiteGround for a couple of weeks but already loving the service and support.
I migrated from WP Engine which wasn’t the easiest task. The SiteGround support staff have been awesome in helping me get everything migrated and sorting out a few issues that came up.
I haven’t noticed any significant performance/speed difference between the 2 providers, yet I’m paying a fraction of what I have been in the past.
Overall, I’m impressed with SiteGround and will be recommending clients to use this host moving forward.
Clifford Gurney
Highly recommend them to any one.
Unfortunately I won’t be using these guys for my reseller hosting as I’ve found packages and options elsewhere which are better suited to my needs. I hope they sort out a better system than their token system which I feel there’s no real middle ground between paying $250/y on tokens for a restrictive reseller platform and then jumps to +$1060/y (+$200/y WHMCS) to have the flexibility that other providers give for a third of the cost.
BUT I would never hesitate to use Siteground’s services in future if they fit the needs at the time, the professionalism and helpfulness of support are above and beyond and they are fantastic to deal with.
Brian Jennings
I was a SquareSpace customer for 3 years. I never had an issue, but I also had so little control of my site. I decided to jump off the ledge and get a WordPress Site. I sincerely bit off more than I could chew. After reading what seemed like a million reviews, I went with SiteGround for my hosting. I am a pretty savvy person, so I jumped in with reckless abandon. SiteGround has provided the lifesaver on so many occasions. My sites have never been down. Their technical support staff is quick, friendly, and talented. All 6 of my sites are up and operational thanks to SiteGround.
I highly recommend them.
Mahmoud eid
Support staff is very helpful and wonderful knowledge to understand the more great Siteground extra options to make all the clients happy. as always all the Sg team. Good Job