I’ve tested dozens of web hosts, but GreenGeeks always stood out for their promise of being environmentally friendly. The big question I had was simple: Can an eco-conscious host really deliver the speed and reliability a growing website needs?
So, I didn’t just read their marketing materials. I signed up for a GreenGeeks plan, set up a real WordPress test site, and put it through a complete performance audit to see if the claims held up.
In this review, I’ll walk you through my hands-on testing process, share the real performance data, and break down who GreenGeeks is truly best for. Spoiler: the results were better than I expected in some key areas.
My Verdict on GreenGeeks
After stress-testing the servers, checking uptime, and interacting with their support, I can confirm GreenGeeks is a solid hosting provider, especially for beginners and small businesses who value sustainability. They make it easy to get started and include a lot of value in their plans.
While their raw performance isn’t at the very top of the market, it’s more than enough for most websites, and their commitment to the environment is unmatched. The support team is also a major highlight—fast, friendly, and helpful.
If you want a reliable host that aligns with green values without sacrificing essential features, then GreenGeeks is an excellent choice.
| ⭐ Rating: | 4.7 out of 5 |
| 📈 Best For: | Beginners, bloggers, and small businesses looking for an eco-friendly host |
| 🔥 What Stands Out: | 300% Green Energy Match, excellent 24/7 support, feature-packed plans |
| 💡 Pro Tip: | Their exclusive discount for our readers gives you a free domain and up to 77% off hosting. |
If you’re wondering how I reached these conclusions, here’s a look into my detailed review process and why our readers trust our hosting recommendations.
How I Reviewed GreenGeeks? ✅
To give you a real, hands-on perspective on GreenGeeks, I looked past the marketing claims and focused on what truly matters for a website owner.
Here are the key areas I focused on:
- Performance & Speed: I ran multiple tests to measure loading times, server response rates, and stability under traffic spikes to see if their eco-friendly platform could keep up.
- Features & Ease of Use: I explored their control panel, one-click installers, and built-in tools to see how easy it is for a beginner to get started and manage their site.
- Customer Support: I contacted their support team at different times to test their responsiveness, knowledge, and problem-solving skills.
- Pricing & Value: I analyzed their plans, features, and renewal costs to determine if GreenGeeks provides good value for your money compared to competitors.
Each section of this review shares what I found in plain English, backed by data from my tests.
How did I test GreenGeeks? 🧪
At WPBeginner, we put every hosting provider through a consistent and transparent testing process.
Here’s exactly how I tested GreenGeeks:
Live WordPress Site Setup: I signed up for a GreenGeeks shared hosting plan and installed WordPress. I then added a theme, plugins, and demo content with images to simulate a real, active website.
Speed Testing with Pingdom: I used Pingdom to run speed tests from different locations to analyze the average page load time of our test site.
Stress Testing with K6: I sent up to 50 virtual users to the site at once to see how GreenGeeks’ servers handle traffic spikes and heavy load.
Global Server Response Time: I used Bitcatcha to check server response times from multiple locations around the world to evaluate performance for a global audience.
Uptime Monitoring: I set up continuous uptime monitoring over an extended period to track reliability and ensure the site stayed online without interruptions.
This hands-on approach allows me to give you an unbiased review based on actual performance data.
Why Trust WPBeginner? 🧡
At WPBeginner, we’ve tested and reviewed dozens of web hosting providers over the past 16+ years. Our goal has always been to help users make informed decisions based on real-world performance, not just marketing claims.
Every hosting review we publish is backed by hands-on testing and years of experience running high-traffic WordPress websites. We’ve worked with beginners, businesses, and developers, so we know what actually matters when choosing a host.
For more details, see our editorial process.
This GreenGeeks review is based on my direct experience, comprehensive tests, performance benchmarks, and interactions with their support team.
🔍 With that covered, let’s take a closer look at GreenGeeks.
About GreenGeeks
GreenGeeks was founded in 2007 by Trey Gardner with a unique mission: to be the world’s most eco-friendly web hosting provider. Based in Los Angeles, California, they now host over 600,000 websites.
Their “green” approach isn’t just a gimmick.
For every amperage they pull from the power grid, they invest three times that in the form of renewable energy via the Bonneville Environmental Foundation. This means your website, hosted on GreenGeeks, is not just carbon-neutral but carbon-reducing.
GreenGeeks Pros and Cons
After thoroughly testing GreenGeeks, here’s a straightforward look at what I liked and where I think they could improve.
✅ What I Like
- Eco-Friendly Mission: Their 300% renewable energy match is industry-leading. You can feel good about hosting your site with them.
- Packed With Features: Plans include a free domain, free SSL, nightly backups, and a free CDN, giving you everything you need to start.
- Affordable Pricing: Their introductory prices are very competitive, making this a low-cost entry point for new websites.
- Top-Notch Support: My interactions with their support team were excellent. They were fast, knowledgeable, and available 24/7 via live chat.
- Solid Uptime: Throughout my testing period, the site experienced 100% uptime, which is incredibly reliable.
❌ What I Don’t Like
- Phone Support Isn’t 24/7: Phone support is limited to specific hours, which might be an issue for those who prefer it over live chat.
- Setup Fee for Monthly Billing: Choosing a monthly plan comes with a $15 setup fee, which is waived on annual plans.
- Good, Not Great, Speed: While the site loaded quickly, performance in regions outside North America was slightly slower. It’s fast, but not the fastest on the market.
GreenGeeks Performance Tests
A host’s environmental credentials don’t matter if the performance is poor.
That’s why I ran GreenGeeks through our standard set of tests to measure its speed, stability, and response time.
Speed Test Results
First, I tested the speed of my GreenGeeks test site using Pingdom. The site loaded in just under a second, which is a great result for any shared hosting provider.
This shows that their servers are well-optimized right out of the box.
Stress Test (K6 by Grafana Labs)
Next, I used K6 to see how GreenGeeks handles a traffic surge. I sent up to 50 virtual users to the site simultaneously.
As you can see from the chart, the server response time (light green line) remained stable and flat even as the number of users (purple line) increased. This is an excellent result and shows their infrastructure is resilient.
Uptime Monitoring
During my entire testing period, I monitored the site for any downtime.
GreenGeeks delivered 100% uptime, which is perfect. This reliability is crucial for any business website.
Server Response Time Test
Finally, I used Bitcatcha to test server response times from different geographic locations. The server responded very quickly in the United States.
Response times were a bit slower in other regions like India and Japan, but still well under a second. This is typical for a host with data centers primarily in North America and Europe.
GreenGeeks Hosting Plans and Features
I found that GreenGeeks packs a ton of value into their plans, especially for beginners. Their main offering is shared hosting, which is perfect for new websites, blogs, and small businesses.
Every shared hosting plan comes with:
- Free domain name for the first year
- Fast NVMe SSD storage
- Free SSL certificate
- Free CDN
- Nightly automatic backups
- Built-in caching for better performance
- Unlimited bandwidth (unmetered transfer)
Here’s a quick breakdown of their shared hosting plans:
- Lite ($2.95/month): Perfect for a single small website or blog. It includes 50 GB of storage and all the essential features.
- Pro ($4.95/month): The best value in my opinion. It allows you to host unlimited websites and offers better performance, making it great for growing sites.
- Premium ($8.95/month): Best for busy websites or small online stores. It comes with the best performance, a free dedicated IP, and more resources.
One thing I really appreciate is that they offer a free website migration service, which takes the headache out of switching from another host.
Every plan also includes a 30-day money-back guarantee, so you can try it out risk-free.
My Customer Support Experience
A great support team is non-negotiable for me.
I tested GreenGeeks’ support via their 24/7 live chat and email tickets to see how they measured up.
I reached out via live chat multiple times and was connected to a real person in under a minute each time.
The agents were friendly, professional, and answered my technical questions about caching and backups clearly and accurately. They also didn’t rely on canned responses, which was refreshing.
This positive experience confirms the many customer reviews that praise GreenGeeks for its excellent support.
For any beginner or business owner, knowing that expert help is just a click away provides tremendous peace of mind.
Final Verdict: Is GreenGeeks Right for You?
After a thorough review and hands-on testing, I can confidently recommend GreenGeeks. I’m awarding them the title of “Most Eco-Friendly Hosting” because no other provider goes as far to offset their environmental impact.
But they are more than just a “green” host. They offer a reliable, feature-rich, and user-friendly service that is perfect for anyone starting a new website. The performance is solid, uptime is dependable, and the customer support is truly top-notch.
While power users with very high-traffic sites might eventually need a more specialized solution, GreenGeeks is an outstanding choice for bloggers, small businesses, and anyone who wants a great all-around host that also makes a positive impact on the planet.
Here is a quick summary of our GreenGeeks review score:
| GreenGeeks Review Summary | |
|---|---|
| Performance grade | A+ |
| Average load time | 527 ms |
| Average response time | 119.7 ms |
| Free domain | Yes |
| Free SSL | Yes |
| 1-click WordPress | Yes |
| Support | Phone / Live Chat / Knowledge base |
| Start with GreenGeeks | |
Bottom line: In my review, I found GreenGeeks to be a well-rounded and reliable hosting provider that I can happily recommend. Their commitment to renewable energy is the icing on the cake.
👉 Click here to select your GreenGeeks plan today 👈
FAQs About GreenGeeks
Here are answers to some of the most common questions I get asked about GreenGeeks.
1. Is GreenGeeks Hosting Good?
Yes, I found GreenGeeks to be a very good hosting provider, especially for beginners and small businesses. They offer an easy-to-use platform, reliable performance with a 99.9% uptime guarantee, great features, and a fantastic support team.
2. Where are GreenGeeks Data Centers Located?
GreenGeeks has data centers in Chicago and Phoenix (USA), Montreal and Toronto (Canada), and Amsterdam (Europe). You can choose your preferred location when signing up to ensure the best possible speeds for your target audience.
3. How does GreenGeeks Compare to Other Hosting Companies?
GreenGeeks holds their own against major competitors. Compared to Bluehost and Hostinger, I’d say its performance is similar, but GreenGeeks’ main advantage is its eco-friendly model and excellent support.
It’s a much better option than GoDaddy due to its superior support and features. SiteGround offers higher performance but comes at a significantly higher price point.
4. Does GreenGeeks offer a discount?
Yes. WPBeginner users get a free domain name and up to 77% off their web hosting with our exclusive GreenGeeks coupon code. The discount is applied automatically when you click our referral link.
So there you have it. My hands-on testing confirms that GreenGeeks successfully combines strong performance with an unmatched commitment to the environment.
If you’re ready to build your website on a reliable platform that you can feel great about supporting, then you’ve found the right host. 👉 Select your GreenGeeks hosting plan here and get started.
Daryl Kulak
I’ve been happy to have GreenGeeks hosting the website for my book “The Journey to Enterprise Agility: Systems Thinking and Organizational Legacy.” The website stays up and I’ve found that updates to Drupal are pretty easy. The few times I’ve needed support it feels like the GreenGeeks staff is quick to jump on the issue and solve it, even when it is my own mistake. I have faith in GreenGeeks.
Aldridge
These guys are just amazing. I have been reselling hosting of Greengeeks to my clients I design website for for almost two years now and I have never had a problem with them. The client support is always there and they always help until an issue is resolved. I hey even help when I would have misconfigured my websites that’s going behond just hosting. I wouldn’t hesitate Greengeeks to anyone, anytime and anywhere. Keep up the good work.
Hasan Toy
I m most satisfied with GreenGeeks. They helped me step by step how to make my own website. They r truly extraordinary in terms of customer/technical support. Available all the time. Guidelines r straight forward. They never give up until u succeed. Subscription cost is more than reasonable. Definetely a quality organization. Thet r examplary. -Hasan Toy, Former Marvell Tech Sn. Eng.
Jo Fox
I have been using GreenGeeks for the non-profits’ web hosting for 2+ years. In this time, being a novice, if I have had any questions or concerns their staff has always been helpful. Even if it means following up on an issue. Thank You GreenGeeks.
Rhonda Collins
A friend recommended me to use Green Geeks, best value and best for my purpose. Even though I have already had the services for a year, we are just now getting started on me learning and creating 1 website for my school classmates and then once I get the hang of it since it will be quite smaller, will tackle doing a family genealogy website.
I am so excited to learn. Been a challenge, but getting there. Having an awesome friend that does web work for a living makes it so much easier.
Working in Green Geeks has been good so far.
Rolf von Andrian
We are with GreenGeeks since 2012 and we are very happy with it. Great support in case you need help.
Absolutely recommended.
Myra Canyon Ranch/Kelowna Stables in Canada
Millerlady Lopez B
Thank you very much to the great team.
The support provided is prompt and effective.
Tenbears Running
I have had my Domain for many years. Over the course of those years, I have most likely used at least 5 or 6 different providers. When the last provider shut down and transf my account to the “new” ppl it was a nightmare.
So I began my search once again. I came across GreenGreeks with a search etc. I had to transfer my registra , but the transition was seamless with the help of the staff on GreenGreeks. Well informed support folks and very prompt. I highly recommend at least looking at this company, I think you’d be very pleased.
Ten
Gary Blackman - PixelVision Design
The Greengeeks team is always Professional and fix any issues or problems fast! Their prices are awesome. They have looked after me and my domains par excellence for a couple of years now, happy customer
Jesse
Quick online ‘chat’ style tech support has saved my butt quite a few times. Also, unlimited site hosting – try getting that with Square Space!
Suzan
Great service and affordable prices
Very happy customer
Paula
I’m glad I chose Green Geeks. The team is very efficient and very responsive. I never had any problems with them!
Candace
I am so grateful to have the option to power my website in an environmentally responsible way. Not only is it sustainable, but Green Geeks actually shunts its surplus power back into the grid, helping to further minimize the “footprint” of the internet age. It’s so important that businesses like this exists, that people know about them, and that they are supported! I am thrilled with my experience with Green Geeks and recommend them to my friends often. …and now to you, too.
CJ Johnson
I selected Greengeeks as my hosting provider because I care about reducing my environmental footprint. A developer tried to get me to switch and I refused. Customer service has always helped me when I need it and the free upgrade in January was such a bonus. Thanks or everything.
Dave Gaj
I’ve always enjoyed hosting with GreenGeeks. They have solid servers and very good support. I’ve done some sysadmin myself and if I ask something kind of esoteric, they’ve never had a problem with it. I’m glad to see a good company succeed.
Maximiliano Ogas
I highly recommend Greengeeks, it is an exceptional, green service and its technical support is of great quality, even though in the last time they are taking longer to respond, this aspect is still tolerable.
Keep in that way
Dr. Robert Looney
Green Geeks provides an economical, fast and very reliable service with literally no downtime. The service is continually being upgraded and improved.
Renee R. Sperling
They’re the best. R
Daniel Sala
I’ve been with Green Geeks for well over a decade. They were the first and only hosting service I have ever been with. Green Geeks have amazing customer service, which are always prompt and very helpful. I cannot recommend this company enough! Green Geeks are AWESOME!!!
Troy
Greengeeks provides reliable, secure and fast hosting services. We had an issue of the site loading slowly, contacted them and they had it immediately repaired within minutes. Highly recommended.
Steve C
I’m glad I found GreenGeeks. So far I haven’t had any major traffic needs but I do have a WordPress site up for my resume. They always successfully backup my site and update WordPress to the latest version. Their implementation of cPanel is good. Best of all, their pricing is nothing like GoDaddy’s.
Paul Adamson
I’m very happy with GreenGeeks as a hosting provider. Having worked with countless others, I can say for certain that:
– the price is competitive
– the technology is up to date and stays current
– the support team is on the ball, both front line and escalated
Five stars, will keep using.
Paul
Luigi Zollo
I’ve been using Greengeeks for my custormers, as well as for my own sites.
Performance is fantastic, reliability outstanding, assistance fast and effective.
Great people, great hosting!
After years of web Hosting trials, I’ve found the most solid and most flexible Hosting platform: thanks, Greengeeks’ people!
Shamus Thornton
I’ve been with GreenGeeks for years, and recently registered my domain name through them also. I’ve never had a problem; my website has always been available. GreenGeeks offers numerous tools, and the ones I have used have worked out great for my needs. The one time I needed to contact support it was about a problem I was having with another domain registrar, and I received savvy advice from their tech team. That’s why they are my host and registrar now. I’m happy to give them my recommendation.
Terry Moore
Right from the beginning, GreenGeeks has been helpful, responsive to questions, and walked me – very patiently – through solutions for my websites. I appreciate the services they have, the competitive pricing, and their professionalism. I can’t imagine needing to ever switch to somewhere else!
Lise Galipeau
I have been with Greengeeks for over 4 years and their support, either in the chat or by email, is fantastic! I never had to wait when asking questions in the chat. They are very helpful. I pay less than my previous host and yet get more.
I always recommend them to anyone looking for great price and great host.
Thank you Greengeeks.
Scott Clausen
I have been using Greengeeks for about three years and give it my highest marks. The setup effort was seamless and all operations have been without error. If I have had any questions the support staff was prompt and very responsive. If you are looking for domain support Greengeeks is the one and only as far as I am concerned.
Mikal Krall
I’ve been using GreenGeeks for myself for over 7 years now, and for clients for almost 10 years. I’ve always been exceptionally pleased with their service, responsiveness, and features. I’ve recommended their service to over a dozen friends and family and use it for a half dozen of my own sites. I’ve tried other services (including one I’m using right now) and I’ve never been even halfway as impressed with those as I am with GreenGeeks, even when ignoring their ridiculously reasonable pricing structure.
Thanks GreenGeeks and staff! Keep up the great work!
Paul Mackinney
Green Geeks asked me to write this review and I’m doing it. Here’s why: There’s a trend in restaurant table service where your server interrupts your conversation to ask how you like the meal. I’ve seen this everywhere from cloth napkin joints to formica tabletop joints. I always mumble “fine” with my mouth full, while thinking “Could you just leave me alone? I’m eating here!”
A couple of years ago, my wife and I dined at an Italian restaurant in Manhattan. The server was snappy. He was polite without coddling us. He didn’t ask if we wanted more water, he just brought it when our glasses were empty. When we were done, all I had to do was raise my head and Boom! there he was with the check. Not once did he ask if we were OK, he just made sure that we were. He didn’t pretend to be our friend or care about us as people, but he cared a lot about the job he did for us. He’s always be a stranger to me and I love him for it.
Green Geeks reminds me of that guy. My web service is just up. I don’t have to think about it. Occasionally they send me notices about scheduled maintenance. They remind me to pay my bill and renew my domains. They don’t bombard me with a “How did we do?” survey after every single transaction. When I need help, I ask for it and someone helps me.
My profile may not be that common, I have no idea. I do some amateur web-hosting and forward email from various vanity domains. For me, they’re perfect. Cheap, hassle-free, and reliable. I’m happy to recommend them.
Roel Strzeminski
I am not so tech savvy and when my web designer quit on me, I decided to do as much as I could myself until I’d find a new person who could help me – haven’t found that person yet. Several times I needed help, sometimes a small problem and sometimes more complicated, but GreenGeeks customer service was just awesome! Friendly, fast, helpful, immediately there for you. A pleasure to deal with. I just love these guys/galls! Highly recommended!
Erica
Green Geeks is great! It’s consistent, my site is never down, it’s affordable and runs on solar power. I love Green Geeks! Great customer support too.
Kyle Jacobson
I switched from another host provider to GreenGreeks and since the beginning the customer service has been exceptional. The transition was smooth, every questions was answered quickly and straightforwardly. Stellar service, highly recommended.
Vernon Francis
GreenGeeks is awesome! My first venture into building and maintaining a website has been amazingly worry-free. My website loads quickly and easily. When I have had questions, the team is always available with quick and complete answers.
Mike Caputo
I’ve been using GreenGeeks for years now, and it’s been one of the best tech decisions I’ve ever made. Their customer service is unparalleled. My last provider, AWS, was a nightmare. GreenGeeks helps me get my site set up quickly and easily, so I can get on with the actual development of my sites! And they do it all with 100% renewable energy, which is critical for the survival of humanity.
Lynn Martel
Why am I so happy with Green Geeks hosting my website? Simple. Because everything runs so smoothly:)
Eric
Greengeeks offers excellent hosting and immediate, friendly, helpful customer service. Tech support is super-fast, and everyone I’ve dealt with has been extremely professional and pleasant, every single time. Highly recommended.
HS Bird
Green Geeks has provided good phone support when needed. It’s nice to be able to call for tech support and get a helpful, knowledgable human on the line.
Kostas Vaxevanos
No problem 3 years so far and instant reply on my questions when needed. Cheers
Benedicto Colon
SINCE I HAVE THIS DOMAIN I CHOOSE GREENGEEKS AND ALL WAS EASY TO ME. I HAVE NOT TOO MUCH KNOWLEDGE ABOUT DOMAINS AND WEBB HOSTING, BUT WITH GREENGEEKS IS SO EASY TO DO IT THAT EVERYONE IS A PRO !!!
Madeline Salocks
I recently switched to GreenGeeks after being with another hosting company for a very long time (close to 15 years), and it definitely took some time to do the migration of everything, but was well worth the effort, and here are a few of the reasons why.
First, GreenGeek’s support is outstanding. And, I very much appreciate the 24/7 chat availability. My previous hosting service only offered contact via email or phone, and hours were limited. Plus, more recently, when I got a response to a question about an issue, it looked like scripted boiler plate copied-and-pasted text rather than a considered answer to my question (perhaps they’d become overstretched due to insufficient tech support staffing, or maybe it was a training issue). In contrast, in my short time with GreenGeeks so far, I’ve already received nothing but great help–prompt, courteous, unscripted, and from people who obviously know what they’re doing.
Second, I’m very happy with the speed. This was the biggest issue I’d had with my previous host where, over the past couple years, response time had gotten slower and slower, eventually to the point where it was simply unacceptable (perhaps their servers had become overstretched with a growing customer base). And reporting the problem to them was futile; they didn’t seem to care to do anything about it. In contrast, my experience with GreenGeeks’s response time couldn’t be better–everything comes up immediately.
Third, I love the fact that GreenGeeks is committed to being environmentally responsible.
All in all, GreenGeeks offers excellent value for a reasonable price, and they are clearly a well-run organization.
Barry Levine
After watching my GoDaddy hosting and eMail go downhill (with GoDaddy denying anything was wrong except that I “had to upgrade”), I decided to give them the heave-ho. A friend recommended GreenGeeks and it was fairly simple to get my domain hosted here and now, as well, I have great eMail reliability. I finished by transferring my domain over here so everything could be under one roof. Thanks, GreenGeeks!
Fernanda
I chose GreenGeeks as a sustainable hosting option that made sense for my business: a sustainability services think-tank and I’ve remained with them for a couple of happy, trouble-free years. During the few instances I’ve had questions or trouble using their site, as non-IT person, they have been very responsive and understanding of my awkward attempts at explaining what I need. I have never had my email fail me, and, even though I don’t use them, I know the array of tools they make available for subscribers is impressive.
Great company, great philosophy and great service!
Joanne Hayakawa
I have used Greengeeks for quite a few years now. The first time I called them, I was actually surprised at how accommodating they were, and I didn’t have to wade through tons of voice mail questions. A real person answered and was real nice. Then the second time I called them, another person was very informed and nice. Now, every time I have called them they have given me information, perspective, and guidance, and they are always really nice. I tell them this after every call. I can’t imagine anyone who doesn’t receive this kind of “hosting.”
Rui
I’m a developer and publish my own sites as well as my client’s. Every time I had to use the support system, they were just great. That’s why I remain a faithfull customer of this very nice service for years.
Cezary Giluk
I found GreenGeeks to be more expensive than other providers, however every dollar is well spent. The support is always there, during and after hours, 7 days a week. Technical support response is always quick and proper.
There are a lot of free utilities and programs which can be accessed through CPanel.
Site is always up and running, if there is maintenance done on the system, notice is sent in advance.
I am using GreenGeeks for hosting all my web sites and highly recommend them.
By the way, I was not paid to write this review.
Eduard Avonts
I am now 6 years client of GreenGeeks
Top service
Fast intervention an help
just got a free upgrade to a faster server and https without asking…
Remended for starters and advanced users
Joseph
We have used Green Geeks for hosting for our websites for almost two years now. We have never had any downtime or issues with their service. When I need to ask a question, purchase an SSL, etc., they are super quick to respond. I highly recommend them as a hosting company!
Smart Web Design & eCommerce
Scranton, PA
Josh Coast
I’ve tried a lot of different hosting companies, Green Geeks continues to bet them all.
The biggest reason? They don’t try and upsell you a bunch of garbage you don’t need. In fact, they don’t try and upsell you on anything. Nice and quiet. No nagging popups and emails and blah blah blah.
The second reason? Every time I had a question they’ve always been quick to answer and help me via a chat window. Don’t mistake their quietness for absence. They are there and ready to help.
Really, what more do you need?
Yulia
I’ve never dealt with hosting companies before. After a thorough research, I contacted their sales via website. Their sales agent was quick to offer me discounts and convinced me to sign up for a 3 year term. However, the sales agent never disclosed full terms and conditions of hosting which by the way cannot be found on their website. For example, I was never told that my domain was only free for the first year. I was shocked when I received an invoice from them. If I knew what I was signing up for, I would have never done it. No instructions were provided to me on the steps I needed to take after I signed up. I contacted them via their website chat. And, I literally had to pull the info on setting up and building my website from them. Here is just a few of them: misleading sales info on their website, outdated and inadequate cPanel features (website builder, SEO tools, email applications), incompetent technical support (most of the time they directed me to read Wikipedia for help), awful customer service (I demanded my money back and was told that it was too late; no one even attempted to settle my complaints), limited amount of website media usage – 200MB!!! For the past year, I’ve wasted lots of my time and resources dealing with GreenGeeks. Please do not waste yours. Use another hosting provider. P.S: Can’t wait for my contract to end.
Robert Baker
I’ve been using Greengeeks for 4 years now, and have not had an issue that was failed to resolve to my satisfaction in a timely manner.