GreenGeeks is known for their environmentally friendly hosting, but do they deliver on performance and reliability? We’ve tested their services across multiple websites to see how they compare. GreenGeeks offers budget-friendly plans packed with features like automatic backups, free CDN, and managed security, making them an attractive choice for both beginners and growing businesses. In this review, we’ll share our hands-on experience to help you decide if GreenGeeks is the right fit for your website.
At WPBeginner, we don’t take web hosting at face value. Instead of relying on marketing claims, we put hosting providers through real-world tests to see how well they actually perform.
For this GreenGeeks review, we analyzed the key factors that matter most when choosing a hosting provider:
- 🚀 Speed & Performance: We tested GreenGeeks’ loading times and server response rates to see if their eco-friendly hosting can keep up with other top providers.
- 👍 Uptime & Reliability: A good web host should keep your site online without interruptions. We tracked GreenGeeks’ uptime to see if they deliver consistent availability.
- 💡 Customer Support: Reliable support is essential for website owners. We tested GreenGeeks’ response times and the quality of assistance provided by their support team.
- 🎨 Features & Ease of Use: From **WordPress installation to security tools**, we explored what GreenGeeks offers and how beginner-friendly their platform is.
- 💸 Pricing & Value: We compared GreenGeeks’ pricing with competitors to determine whether they provide good value for the features included.
Why Trust Our Recommendations?
Picking the right hosting provider is a big decision, and we want to make sure you have all the insights you need.
As the largest independent WordPress resource site, WPBeginner has been helping users build and grow their websites since 2009. Our hosting recommendations are backed by real-world testing, hands-on experience, and user feedback from thousands of website owners.
Here’s why you can trust our GreenGeeks review:
- Years of WordPress Experience: Our team has spent over two decades testing hosting providers, from budget-friendly plans to high-performance business hosting.
- Hands-On Testing: We set up test sites, monitor performance, and evaluate user experiences to provide unbiased, data-driven reviews.
- We Use What We Recommend: Unlike many review sites, we host websites on the providers we feature to get firsthand experience.
- Community Insights: Through WPBeginner, we’ve helped thousands of users choose hosting, gathering valuable feedback to inform our reviews.
- Independent & Transparent: Our recommendations prioritize value, performance, and reliability—not just brand names or marketing claims.
Every review we publish is backed by real data, extensive research, and years of experience to help you make an informed decision.
How We Tested GreenGeeks
We don’t just take a host’s word for it—we put GreenGeeks through real-world tests to see how it performs in practice.
We signed up for a GreenGeeks hosting plan, installed WordPress, and created a fully functional test site with sample content, images, and media. This allowed us to simulate a real-world website environment and measure actual performance.
To ensure accurate results, we used industry-standard tools to measure GreenGeeks’ hosting performance:
- K6 by GrafanaLabs: We ran stress tests to simulate traffic spikes and see how well GreenGeeks handles multiple visitors at once.
- Pingdom: We performed multiple speed tests from different locations to analyze average page load times.
- Bitcatcha: We checked server response times worldwide to evaluate how fast GreenGeeks responds to visitors from different regions.
- Uptime Robot: We monitored uptime over an extended period to measure reliability and stability.
Other Factors We Considered
- User Experience: We explored GreenGeeks’ control panel, tested WordPress installations, and assessed ease of use.
- Customer Support: We reached out to GreenGeeks’ support team to evaluate their response times and problem-solving abilities.
- Use Cases: Based on our findings, we considered whether GreenGeeks is a good fit for blogs, small businesses, and eCommerce sites.
By following this structured testing approach, we provide a comprehensive, data-driven review of GreenGeeks’ strengths and weaknesses. Now, let’s take a closer look at our test results.
We will share many details in this in-depth GreenGeeks review. If you don’t want to read all that, here is a quick summary of our GreenGeeks review score.
| GreenGeeks Review Summary | |
|---|---|
| Performance grade | A+ |
| Average load time | 527 ms |
| Average response time | 119.7 ms |
| Free domain | Yes |
| Free SSL | Yes |
| 1-click WordPress | Yes |
| Support | Phone / Live Chat / Knowledge base |
| Start with GreenGeeks | |
Bottom line: In our review, we found GreenGeeks to be a good hosting provider. However, there is room for improvement in terms of performance and speed.
That being said, let’s get into the details of how we reached this conclusion.
About GreenGeeks
GreenGeeks was founded in 2007 by Trey Gardner. Based in Los Angeles, California, the company now powers over 600,000 websites and offers a green hosting solution.
What is Green Hosting?
Green hosting is an environment-friendly hosting service that uses different technologies and processes to reduce their carbon footprint.
The web hosting industry uses a massive amount of energy and has a significant environmental impact. GreenGeeks aims to mitigate this by purchasing wind energy credits.
They purchase three times the amount of power they use. They’re also an EPA Green Power partner.
GreenGeeks Performance Tests
At WPBeginner, we only recommend hosting providers after rigorously testing them ourselves. For every review, we create real-world test environments to evaluate the hosting provider’s claims and performance.
For this GreenGeeks review, we signed up for a hosting account and installed WordPress on it. Using the default theme, we populated the site with sample data, including media files and images, to ensure it mimicked a live WordPress site. This approach helps us deliver results you can trust.
GreenGeeks Speed Test Results
Website speed plays a significant role in user experience and search rankings. To assess GreenGeeks’ performance, we ran a speed test using Pingdom, one of the most reliable tools available.
Here are the results:
Our test site loaded in under a second, which is excellent for a shared hosting provider. However, speed tests on an idle site don’t show the full picture. That’s why we conducted additional stress tests to simulate real-world traffic.
GreenGeeks Stress Test Results
To understand how GreenGeeks handles traffic spikes, we used K6 (formerly Load Impact) to simulate up to 50 simultaneous users accessing the site. This test measures server stability and response times under load.
Here are the results:
The light green line shows the page response time, and the purple line indicates the number of active users. GreenGeeks handled the load exceptionally well, maintaining steady response times with only minor fluctuations as user numbers increased.
By default, GreenGeeks installs the LiteSpeed cache plugin when you set up WordPress. We disabled it for these tests to ensure unbiased results. To further optimize your site, you can enable the plugin or use a WordPress caching plugin.
We also ran uptime monitoring during the test period, and GreenGeeks delivered 100% uptime, reinforcing its reliability.
GreenGeeks Response Time Test
We used Bitcatcha to measure GreenGeeks’ response time from various locations worldwide. This tool checks server speed from multiple regions, providing a comprehensive overview of global performance.
Here are the results:
As seen above, GreenGeeks delivered fast response times in North America, while speeds in India and the Asia Pacific were slightly slower but still under a second. This performance aligns with expectations for shared hosting services.
GreenGeeks Hosting Plans and Features
GreenGeeks provides various hosting solutions tailored to different needs, including shared hosting, reseller hosting, VPS hosting, and dedicated servers. However, their primary focus is on eco-friendly shared hosting, which balances performance with sustainability.
Here’s what you get with every shared hosting plan:
- Free domain name for the first year
- NVMe SSD storage with nightly backups
- Unlimited bandwidth & email accounts (except on the Lite plan)
- Built-in caching & free CDN for faster performance
- Free SSL certificate & security tools
- Managed WordPress hosting with automatic updates
- 300% Green Energy Match (GreenGeeks offsets 3x the energy your website consumes!)
- One-click WordPress installation
- eCommerce-ready hosting with WooCommerce support
For developers and advanced users, GreenGeeks also includes features like Git, WP-CLI, PHP version selection, and SSH access.
GreenGeeks Shared Hosting Plans
GreenGeeks’ shared hosting comes in three tiers, designed for different levels of websites:
- Lite ($2.95/month): Perfect for small sites or blogs, supporting one website with 25GB storage, unmetered transfer, standard performance, and all essential features.
- Pro ($4.95/month): A great choice for growing websites, offering unlimited websites, 50GB storage, better performance, and extras like on-demand backups and a WordPress repair tool.
- Premium ($8.95/month): Best for high-traffic sites and businesses, featuring 100GB storage, the best performance, free dedicated IP, AlphaSSL, and Redis object caching.
We liked that GreenGeeks includes a free website migration service, making it easy to switch from another hosting provider. Plus, their hosting infrastructure uses LiteSpeed, LSCache, and MariaDB, ensuring fast website performance.
Every plan comes with a 30-day money-back guarantee, so you can try GreenGeeks risk-free. However, domain registration fees are non-refundable, but you get to keep your domain.
Support and Customer Service
GreenGeeks provides support 24/7 via live chat and email support tickets. They also offer phone support Monday through Sunday from 9 a.m. to 12 a.m. EST.
For managed WordPress hosting customers, there are WordPress expert support specialists available to help you set up your site or handle any WordPress-specific issues.
Many customer reviews of GreenGeeks rave about their top-notch support. They have a reputation for responding quickly to inquiries and providing expert help no matter the issue.
Pros and Cons of GreenGeeks
GreenGeeks is a popular web hosting company, but it may not be right for everyone. Consider these pros and cons before choosing a plan.
Pros of choosing GreenGeeks hosting
- Better for the Environment – GreenGeeks is a web hosting company with strong values that care about the environment. By hosting with GreenGeeks, you can help support renewable energy.
- Packed With Features – GreenGeeks hosting plans include all the features you need to help you build a website.
- Affordable – GreenGeeks offers very competitive prices for all the features they provide.
- Highly Rated Support – Customers rave about the top-notch expert support GreenGeeks provides.
Cons of choosing GreenGeeks hosting
- Phone Support Isn’t 24/7 – Phone support is not provided from midnight to 9 a.m. EST. If you have a problem in the early hours of the morning, you must use live chat or email support instead.
- Setup Fee for Monthly Billing – If you choose month-to-month billing, there’s a $15 setup fee. The fee is waived if you pay for a year or more.
Is GreenGeeks Right for You?
Now that you have read through our entire GreenGeeks hosting review, you might be wondering whether GreenGeeks is the right web host for you.
After reviewing GreenGeeks’ services in detail, we award them with the title “Most Eco-Friendly Hosting.”
The web hosting industry has a huge impact on the environment. Every web hosting server produces 1390 pounds of CO2 per year, surpassing the airline industry in environmental pollution.
As a GreenGeeks customer, you can support renewable energy by choosing eco-friendly web hosting. GreenGeeks purchases wind energy credits and is a recognized United States EPA Green Power Partner. They put back into the grid three times the amount of energy they consume, helping to lessen your web hosting’s impact on the environment in an energy-efficient manner.
GreenGeeks is a good hosting solution for newbies. For higher traffic volumes, you may need to upgrade to a high-performance plan or move to a managed WordPress hosting provider.
Ready to get started with GreenGeeks? Click here to select your GreenGeeks plan today.
FAQs About GreenGeeks Web Hosting Services
Following are some of the questions we have been asked about GreenGeeks’ website hosting services.
1. Is GreenGeeks Hosting Good?
If you are looking for eco-friendly web hosting services for a small business, GreenGeeks hosting is among the best options.
They have an easy-to-use control panel for newbies, a 99.9% uptime guarantee, a friendly support team, and helpful knowledge base tutorials.
2. Where are GreekGeeks Data Centers Located?
According to the GreenGeeks website, their data centers are located in Chicago, Phoenix, Canada (Toronto and Montreal), and Europe (Amsterdam). They are powered by green energy and equipped with high-quality SSD-based Raid-10 arrays.
3. How does GreenGeeks.com Compare to Other Hosting Companies?
We are often asked to compare GreenGeeks with other hosting companies, such as Bluehost, GoDaddy, SiteGround, HostGator, Hostinger, and more.
We believe Bluehost and Hostinger are better than GreenGeeks in terms of performance and user experience. GreenGeeks will be a better option than GoDaddy due to better customer support. SiteGround is more expensive but far superior in terms of technology, customer support, and user experience.
GreenGeeks Coupon
WPBeginner users get a free new domain and 85% off their web hosting with our GreenGeeks coupon code.
All you have to do is click on this link to purchase. The discount will be auto-applied.
Julien
Perfect hosting and great support if you experience any issue.
They are nice to work with and I personally recommend them.
Ernie
Greengeeks support is timely and helpful.
Albert Rehan
The service is just amazing, quick turn around when there is a problem, you guys are fab
DJuana Fitzpatrick
I love this service. I love how I was able to receive immediate help using the chat. I highly recommend.
Stephan in Lisbon
6 years with Greengeeks, about to renew for another 3… perfect host, fantastic support. Thank you…
Tony Torres
Thank you Green Geeks for going above and beyond helping us get things up and running again.
Gerardo Alvarez
Have been with greengeeks for about 4 years now. I’ve recommended it to everyone I know.
The service this years is always up and running and if they have a update task or manteniance task to do never interrupt the service. Always great support and fast response.
My congratulations for the support team. They are always friendly and helpful. Resolve all issues in a simple and friendly way.
Thanks so much GreenGeeks
Stan
Wow – Greengeeks has wonderful teams of support that help out when you’re in a pinch. They figure out any type of problem and are quite patient!
I’d recommend them highly.
Kevin
I have been contacted to GreenGeeks for more than two years. They always replied my requests so quickly and feel responsible to response my questions whenever I sent it. Good luck for your business!!
sunardi sukowardi
Greengeeks give the best services and i am more than 8 year wth GG thanks
Leon
Siteground helped me a lot today and I restored my site (some external issue). Thanks guys!
Semgye
Very quick answers and great kind support. Thank you.
Mark
GreenGeeks were awesome & very helpful in my transfer from the now abysmal Site5. I just hope they don’t go the same direction & get bought out by EIG! I can highly recommend GreenGeeks!
Terry Samuels
I have been in the process of moving 150 sites to greengeeks. I was so impressed, the last 2 moves have been a complete nightmare with the latest one telling me I have to wait 24 hours to get a dedicated ip and ssl. they claim the site has to point to them for at least 24 hours, meaning the site will be down a full day at the least.
I have had many dedicated ip and ssl installed with greengeeks and it has never taken more than 2 hours. Today the nameserver point took 16 minutes.
This new policy has stopped me from moving any other sites to Greengeeks. My clients can’t afford the 24 hour down time.
Too bad…
Joel
Fantastic customer service! Always available and helpful!
chris hogan
Absolutely fantastic support
I’m relatively new to all this website stuff and in the 2 years I have owned my site I have left 2 hosting providers because they didn’t seem to understand how scary and confusing this is for a newbie.
GreenGeeks however seem to know exactly how to explain things to the technically challenged like me, they have helped me along with a number of things over the last 6 months or so and I couldn’t be happier with them.
10/10
Jennyfer Moreno Shek
I’m not the easiest customer to please…. and so I’ve tried over 30+ web hosting companies in 9 years… I’m not afraid to migrate my clients’ sites or mines when things stopped working. HOWEVER, that changed when I signed up! Their customer support is awesome, they are rapid, if you ask questions they are more than happy to answer and explain. and are available 24/7. I couldn’t be any happier to have my sites hosted with Greengeeks and so I recommend them highly to anyone looking for a great hosting (little to no downtime on your sites), and superb customer services!
Fernando Bartolozzi
Great assistance! Answered all my questions and was very pleasant!
Magalie Laniel
Lightning fast customer support, offered to fix the problem for me even if I could have fixed it myself. A1 service, thanks so much!
Feeling at the right place
Koray Onelke
Excellent customer service. I absolutely do recommend GreenGeeks to everyone. Great service and support. Thanks!
Marla
Great service and support. My issue was solved in no time flat . Thank you
Ignacio
Excellent service and amazing support, very patient with newbies questions.
Christopher B.
We have had a lot of issues in our site. That being said, Green Geeks has always gone above and beyond to help with issues that honestly aren’t their problem. I’m very happy with this platform. Knowing a little bit will definitely help you set the site up, but they are quick to guide you or even do the work for you if there’s minor settings that need to be tweaked.
MikeB
They Are Very Good at Customer Service!!!!
Nathaniel Christopher
I love my website. I don’t update it much these days but it’s been a part of my identity for over 16 years and whenever it’s down or broken… I get a bit distressed.
I’m great at uploading cat pics and missives to my website but I’m not always great under the hood. Last night I tried to install some complicated plugin and I ended up fucking over my entire website.
Shit!
Anyways, I logged into my GreenGeeks account and they saved the day. Not only did they fix my website but they did so with courtesy, patience and skill.
Thank you!
Tony Chester
While installing a WordPress theme, I was given the error “The uploaded file exceeds the upload_max_filesize directive in php.ini.” 5 minutes later after a quick live chat session — my theme was installed.
Nice and responsive replies followed by prompt action gives me peace of mind when using them.
Dave MacLachlan
GreenGeeks has a terrific support team. All of its members are knowledgeable, courteous and helpful. Special thanks goes out today for support staff, who not only addressed my problem, but explained something that had been puzzling me for a while. Thanks,
Louise Johnson
I was trying to install a Plug-in at 11:00 this evening after working all day on designing a site and got an error message. I went on to chat and got helped right away – solve my problem and within minutes I had successfully installed it. Great customer service!
Irina
Greengeeks is not only green and affordable, they have an awesome customer service too. Every time I have a problem with one of my websites the friendly team is there for me to fix it. I love the Live Chat, because I can ask questions 24/7 and get my answer straight away!
Awesome job, Greengeeks!!!
Cuong Do
Great service. Extremely fast response for support (Nick).
I decided to buy more services from Greengeeks after having been using for more than 1 year.
Fernando Vicente
I tried your service about 6 months, the support people are the best! Now I am migrate all services from other place to GreenGeeks!
A.K. Ross
You guys have saved my skin, again!! You’re a super team. Thank you for the online chat function as it really helped me in my IT problem. Keep it up!!!
BK
Green Geeks technical support is fantastic. Everyone has been very polite, patient, and resolved my issues that had nothing to do with Green Geek but challenges I had with a website designer that only they could help me deal with. Thank you!
Joe Mateus
I have been a web developer since 1999 and I have used many hosting companies over the years. Some you probably heard of and others not so much.
I started using Green Geeks back in March 2011 and I haven’t used any other hosting company since then.
Besides having competitive pricing and excellent server up time, their customer support is top notch.
Over the years I have called them at the weirdest times of the day and they are always there to answer my questions and/or concerns quickly. What more do you want from a hosting company?They have the price, the products and the customer support that is critical when you run a single website or like me, many websites.
They are the only hosting company I use and recommend.
Lydia Robertson
Simply the best customer service I have ever had in IT.
Daniel Abah Idoko
you guys are the best, your support team is awesome!
DebI Lewis
The online chat support is always so helpful! I could not be happier with this host company. I’ve lost track of the number of clients I’ve recommended use GreenGeeks!
Jaze
Second to none!!
Great customer service, fast and efficient.
Rich Pearson
Absolute thumbs up for Greengeeks support – Fast replies, accurate info, easy to follow…
I have to provide techincal services for two sizeable companies and Greengeks make my life so much easier – Faultless service guys
Marco Monti
Two thumbs up Greengeeks!
Thank you Michael P., David Rogers and the rest of the staff. You have helped make my life easier with your replies to my questions.
Take care,
Marco Monti
YVonne Keller
Excellent customer service. Always helpful, patient and never condescending. Extremely happy customer.
Thomas C. Davis
I manage a number of websites for communities of faith and small not-for-profits. They don’t have the money or the savvy to solve technical problems, so they rely on me for troubleshooting. I’m self-educated, and now and then I rely on GreenGeeks Support to solve a problem that goes beyond my capabilities. They have never let me down. Always prompt, courteous, and expertly capable. I can’t say enough in praise of the GreenGeeks Support staff.
Andrew Odom
I have been searching for a host to park all of my domains. I was recommended to check out Green Geeks because I was told their customer service was top notch. I was not disappointed at all and online agent Nick V. was an exceptional help. So far I am very glad to have made this switch and I look forward to my future service and hosting.
Jeremy
I’ve been looking for a reseller host who was going to make my life easier, not harder. Where other hosting companies have been given weeks at a time to prove themselves and failed, before I moved on, Greengeeks have very quickly impressed, with efficient speedy service and their communication has been responsive. I’m looking forward to many years of happy custom
Ivan
Thanks for the help!
Phil Taylor
OK, so I’m a total noob when it comes to this computer stuff. I spoke to Vance, and oh boy was this guy patient with me. I was ready to throw the towel in and give up on this web stuff all together, but he got me regrouped, started again from scratch with me, and after what seemed like an eternity. I have a webpage up and viewable. WOO HOO, that’s a huge milestone for me, and if it hadn’t been for Vance, I don’t know what I would have done.
Thank you Vance and GreenGeeks, now I know I spent my money in the right place.
Marco Monti
They answered all my question and helped me out at lighting speed!
Bernard Gibbons
I have used quite a few ISPs over the years and I have to say that GreenGeeks is the best I have encountered. Superfast response time to questions and to making changes I requested.
Peter
great problemsolvers at work – very content! Thanks!
gabriel
I’ve been around a year and so with them. I can’t recommend them enough!!!
3 main reasons:
We’re living times in which EVERY data center / server facility should GO GREEN! we “common mortals” don’t tend to be aware how much contamination “the Internet” generates
THEIR SUPPORT: the best I’ve ever had in my personal experience, they simply rock! Be it the day shift, or the night shift. Plus you always get to talk to the same guys, which feels like family!
Performance for your bucks: just top of the top, I remember when I migrated from 1 “big brand” to another until coming up with them, having my first ever SSD shared hosting, plus some nice features in their plans: CRM’s, Nifty PHP version selector app…
I simply love them and love to sleep better at night knowing I’m doing something (more) for our planet!
Al Ladd
Greengeeks has been such a pleasure for an amateur webmaster like me to work with. Quick, spot-on support, able to work with the client’s level of tech-savviness. Bravo!