Trusted WordPress tutorials, when you need them most.
Beginner’s Guide to WordPress
WPB Cup
25 Million+
Websites using our plugins
16+
Years of WordPress experience
3000+
WordPress tutorials
by experts
GreenGeeks has become a well-known brand in the WordPress hosting industry with their blazing fast website performance, 24/7 U.S. based support, and an environmentally responsible platform. They offer automatic 1-click WordPress install, managed updates, enhanced security, free CDN, free site migration, and the choice of over 5 different data center locations. GreenGeeks power over 600,000 websites and customers love them. On top of all this, they have a special 60% discount for WPBeginner readers combined with free SSL and a free domain name.

Pros:

  • Eco-friendly Hosting
  • Free Domain Name
  • Great customer support
  • 1-click WordPress install
  • Free SSL, CDN, and Website Backups
  • Built-in Performance Tools

Cons:

  • Phone Support isn't 24/7

WPBeginner users get an exclusive 60% off discount and free Domain!

Visit GreenGeeks

(this discount will be applied automatically)

GreenGeeks Review from Our Experts

Editorial Note: We earn a commission from partner links on WPBeginner. Commissions do not affect our editors' opinions or evaluations. Learn more about Editorial Process.

GreenGeeks is a web hosting provider whose goal is to be as environmentally friendly as possible. They offer a variety of shared hosting plans for everyone, from beginners to large companies. Their prices are affordable, and their plans include plenty of useful features. See our expert GreenGeeks review to decide if it’s the right choice for you.

All web hosting companies offer similar plans with the same promises. In this complete GreenGeeks review, we will put their promises to test in the following areas:

  • Speed & Performance: How fast will your website load on GreenGeeks?
  • Reliability: Can you rely on them to ensure that your website is accessible all the time?
  • Customer Support: Will you be able to get quick support when you need it?
  • Features: What’s included in the GreenGeek hosting plans?
  • Pricing: How much does GreenGeek cost, and can you get a good deal to save money?

We will share lots of details in this in-depth GreenGeeks review. If you don’t want to read all that, then here is a quick summary of our GreenGeeks review score.

GreenGeeks Review Summary
Performance gradeA+
Average load time527 ms
Average response time119.7 ms
Free domainYes
Free SSLYes
1-click WordPressYes
SupportPhone / Live Chat / Knowledge base
Start with GreenGeeks

Bottom line: In our review, we found GreenGeeks to be a good hosting provider. However, there is room for improvement in terms of performance and speed.

That being said, let’s get into the details of how we reached this conclusion.

About GreenGeeks

GreenGeeks was founded in 2007 by Trey Gardner. Based in Los Angeles, California, the company now powers over 600,000 websites and offers a green hosting solution.

What is Green Hosting?

Green hosting is an environment-friendly hosting service that uses different technologies and processes to reduce their carbon footprint.

The web hosting industry uses a massive amount of energy and has a significant environmental impact. GreenGeeks aims to mitigate this by purchasing wind energy credits. They purchase three times the amount of power they use. They’re also an EPA Green Power partner.

GreenGeeks website

GreenGeeks Performance Tests

WPBeginner users trust our reviews because we only recommend products and services that we have used ourselves. We sign up for each top WordPress hosting company to thoroughly test their claims by running performance tests.

For this review, we signed up for a hosting account on GreenGeeks and installed WordPress. While using the default theme, we filled the website with dummy data, including media and images. This way, our test site looked and behaved like an actual WordPress site.

GreenGeeks Speed Test Results

Speed is crucial for the success of any website. That’s why the first test we ran was to measure the website speed using Pingdom.

Here are the results:

GreenGeeks speed test

Our test site loaded in less than a second, which is great. However, this test alone does not show the full picture because the site has no traffic at all.

GreenGeeks Stress Test Results

Next, we wanted to see how well our test site would perform on GreenGeeks during peak traffic. To measure this, we used a tool called K6 (formerly called Load Impact).

We gradually built up to 50 unique visitors to see how the server would handle increased requests from multiple connections at once.

Here are the results:

GreenGeeks stress test result

The light blue line represents page response time, and the purple line represents the number of users on the site.

GreenGeeks performed well under this test. Our site remained responsive throughout the test. The response time remained steady, with minor fluctuations as the number of users increased.

GreenGeeks auto-installs the Litespeed cache plugin when you install WordPress. We disabled it to run our tests.

You can further improve performance by installing a WordPress caching plugin.

We also ran uptime monitoring tests throughout the testing period. Our test site remained up during all the tests.

GreenGeeks uptime test result

GreenGeeks Response Time Test

Next, we wanted to test how our GreenGeeks site responds to requests from different geographic locations. To measure this, we used a tool called Bitcatcha.

Here are the results

GreenGeeks response time

As you can see, the response time was particularly great in North America. However, it was slower in India and Asia Pacific but still under a second.

Summary of GreenGeeks Performance Tests

TestScore
Average response time127 ms
Average page load719 ms
Uptime99.94%
Overall GradeA+

Note: Tests were last performed on 10 March 2024 by WPBeginner staff.

GreenGeeks Hosting Plans and Features

GreenGeeks has a wide range of hosting plans for customers of every size. They offer basic shared hosting, reseller hosting, VPS hosting, and dedicated server hosting.

However, their main offering is their shared hosting plans. It includes:

  • Unlimited storage and bandwidth
  • One free domain for the first year
  • Hosting for unlimited websites (Except Lite plan)
  • SSD storage (solid state drives web space) with nightly backups
  • Free email accounts
  • 1-click installation of WordPress
  • One-click Softaculous for apps like Joomla and Drupal via cPanel

They also provide a free website migration service as an add-on, so you can easily move from your current hosting company.

GreenGeeks uses advanced technologies like LiteSpeed, LSCache, MariaDB, and unlimited MySQL databases. There are also a few advanced features for more technical users and developers:

  • Pre-installed Git
  • PHP version selection
  • WP-CLI for direct command line access

Hosting plans

Their main shared hosting / WordPress hosting service is available in 3 levels.

  • Lite – Limited to 1 WordPress install
  • Pro – The Pro plan includes unlimited websites with 2x performance
  • Premium – The premium plan also includes a free dedicated IP address

Each GreenGeeks web hosting plan also comes with eCommerce support, generous disk space, automatic WordPress updates, unmetered data transfer, and more.

Plus, you can easily upgrade to VPS plans or WordPress hosting as your site grows.

GreenGeeks offers a 30-day money-back guarantee, no questions asked. This means that within 30 days after signing up, you can cancel your account for any reason and get a full refund of your hosting fees.

Note: The refund doesn’t include domain registration fees, and you get to keep your domain.

Support and Customer Service

GreenGeeks provides support 24/7 via live chat and email support tickets. They also offer phone support Monday – Sunday from 9 AM to 12 AM EST.

For managed WordPress hosting customers, there are WordPress expert support specialists available to help you set up your site or handle any WordPress-specific issues.

Many customer reviews of GreenGeeks rave about their top-notch support. They have a reputation for responding quickly to inquiries and providing expert help no matter the issue.

GreenGeeks support

Pros and Cons of GreenGeeks

GreenGeeks is a popular web hosting company, but it may not be right for everyone. Consider these pros and cons before choosing a plan.

Pros of choosing GreenGeeks hosting

  • Better for the Environment – GreenGeeks is a web hosting company with strong values and that cares about the environment. You can help to support renewable energy by hosting with GreenGeeks.
  • Packed With Features – GreenGeeks hosting plans include all the features you need to help you build a website.
  • Affordable – GreenGeeks offers very competitive prices for all the features they provide.
  • Highly Rated Support – Customers rave about the top-notch expert support GreenGeeks provides.

Cons of choosing GreenGeeks hosting

  • Phone Support Isn’t 24/7 – Phone support is not provided from midnight to 9 a.m. EST. If you have a problem in the early hours of the morning, you must use live chat or email support instead.
  • Setup Fee for Monthly Billing – If you choose the month-to-month billing, there’s a $15 setup fee. The fee is waived if you pay for a year or more.

Is GreenGeeks Right for You?

Now that you have read through our entire GreenGeeks hosting review, you might be wondering whether GreenGeeks is the right web host for you.

After reviewing GreenGeeks services in detail, we are awarding them with the title “Most Eco-Friendly Hosting.”

The web hosting industry has a huge impact on the environment. Every web hosting server produces 1390 pounds of CO2 per year. It has surpassed the airline industry in environmental pollution.

As GreenGeeks customer, you can do your part to support renewable energy by choosing eco-friendly web hosting. GreenGeeks purchases wind energy credits and is a recognized United States EPA Green Power Partner. They put back into the grid three times the amount of energy they consume, helping to lessen your web hosting’s impact on the environment in an energy-efficient manner.

GreenGeeks is a good hosting solution for anyone who is just starting out. For higher traffic volumes, you may need to upgrade to a high-performance plan or move to a managed WordPress hosting provider.

Ready to get started with GreenGeeks? Click here to select your GreenGeeks plan today.

FAQs About GreenGeeks Web Hosting Services

Following are some of the questions we have been asked about GreenGeeks’ website hosting services.

1. Is GreenGeeks Hosting Good?

If you are looking for eco-friendly web hosting services for a small business, then GreenGeeks hosting is among the best web hosting options out there.

They have an easy-to-use control panel for newbies, 99.9% uptime guarantee, a friendly support team, and helpful knowledge base tutorials.

2. Where is GreekGeeks Data Centers Located?

According to GreenGeeks website, their data centers are located in Chicago, Phoenix, Canada (Toronto and Montreal), and Europe (Amsterdam). They are powered by green energy and equipped with high-quality SSD based Raid-10 arrays.

3. How does GreenGeeks.com Compare to Other Hosting Companies?
We are often asked to compare GreenGeeks with other hosting companies like Bluehost, GoDaddy, SiteGround, HostGator, Hostinger, and more.

We believe that Bluehost and Hostinger are both better than GreenGeeks in terms of performance and user experience. GreenGeeks will be a better option than GoDaddy due to better customer support. SiteGround, is more expensive but far superior in terms of technology, customer support, and user experience.

GreenGeeks Coupon

WPBeginner users get a free new domain and 60% off their web hosting with our GreenGeeks coupon code.

All you have to do is click on this link to purchase. The discount will be auto-applied.

WPBeginner users get an exclusive 60% off discount and free Domain!

Reader Interactions

476 GreenGeeks User ReviewsLeave a Review

  1. Syed Balkhi says

    Hey WPBeginner readers,
    Did you know you can win exciting prizes by commenting on WPBeginner?
    Every month, our top blog commenters will win HUGE rewards, including premium WordPress plugin licenses and cash prizes.
    You can get more details about the contest from here.
    Start sharing your thoughts below to stand a chance to win!

  2. Daryl Kulak says

    I’ve been happy to have GreenGeeks hosting the website for my book “The Journey to Enterprise Agility: Systems Thinking and Organizational Legacy.” The website stays up and I’ve found that updates to Drupal are pretty easy. The few times I’ve needed support it feels like the GreenGeeks staff is quick to jump on the issue and solve it, even when it is my own mistake. I have faith in GreenGeeks.

  3. Aldridge says

    These guys are just amazing. I have been reselling hosting of Greengeeks to my clients I design website for for almost two years now and I have never had a problem with them. The client support is always there and they always help until an issue is resolved. I hey even help when I would have misconfigured my websites that’s going behond just hosting. I wouldn’t hesitate Greengeeks to anyone, anytime and anywhere. Keep up the good work.

  4. Hasan Toy says

    I m most satisfied with GreenGeeks. They helped me step by step how to make my own website. They r truly extraordinary in terms of customer/technical support. Available all the time. Guidelines r straight forward. They never give up until u succeed. Subscription cost is more than reasonable. Definetely a quality organization. Thet r examplary. -Hasan Toy, Former Marvell Tech Sn. Eng.

  5. Jo Fox says

    I have been using GreenGeeks for the non-profits’ web hosting for 2+ years. In this time, being a novice, if I have had any questions or concerns their staff has always been helpful. Even if it means following up on an issue. Thank You GreenGeeks.

  6. Rhonda Collins says

    A friend recommended me to use Green Geeks, best value and best for my purpose. Even though I have already had the services for a year, we are just now getting started on me learning and creating 1 website for my school classmates and then once I get the hang of it since it will be quite smaller, will tackle doing a family genealogy website.
    I am so excited to learn. Been a challenge, but getting there. Having an awesome friend that does web work for a living makes it so much easier.
    Working in Green Geeks has been good so far.

  7. Rolf von Andrian says

    We are with GreenGeeks since 2012 and we are very happy with it. Great support in case you need help.
    Absolutely recommended.
    Myra Canyon Ranch/Kelowna Stables in Canada

  8. Millerlady Lopez B says

    Thank you very much to the great team.

    The support provided is prompt and effective.

  9. Tenbears Running says

    I have had my Domain for many years. Over the course of those years, I have most likely used at least 5 or 6 different providers. When the last provider shut down and transf my account to the “new” ppl it was a nightmare.
    So I began my search once again. I came across GreenGreeks with a search etc. I had to transfer my registra , but the transition was seamless with the help of the staff on GreenGreeks. Well informed support folks and very prompt. I highly recommend at least looking at this company, I think you’d be very pleased.
    Ten

  10. Gary Blackman - PixelVision Design says

    The Greengeeks team is always Professional and fix any issues or problems fast! Their prices are awesome. They have looked after me and my domains par excellence for a couple of years now, happy customer :)

  11. Jesse says

    Quick online ‘chat’ style tech support has saved my butt quite a few times. Also, unlimited site hosting – try getting that with Square Space!

  12. Paula says

    I’m glad I chose Green Geeks. The team is very efficient and very responsive. I never had any problems with them!

  13. Candace says

    I am so grateful to have the option to power my website in an environmentally responsible way. Not only is it sustainable, but Green Geeks actually shunts its surplus power back into the grid, helping to further minimize the “footprint” of the internet age. It’s so important that businesses like this exists, that people know about them, and that they are supported! I am thrilled with my experience with Green Geeks and recommend them to my friends often. …and now to you, too. ;)

  14. CJ Johnson says

    I selected Greengeeks as my hosting provider because I care about reducing my environmental footprint. A developer tried to get me to switch and I refused. Customer service has always helped me when I need it and the free upgrade in January was such a bonus. Thanks or everything.

  15. Dave Gaj says

    I’ve always enjoyed hosting with GreenGeeks. They have solid servers and very good support. I’ve done some sysadmin myself and if I ask something kind of esoteric, they’ve never had a problem with it. I’m glad to see a good company succeed.

  16. Maximiliano Ogas says

    I highly recommend Greengeeks, it is an exceptional, green service and its technical support is of great quality, even though in the last time they are taking longer to respond, this aspect is still tolerable.

    Keep in that way

  17. Dr. Robert Looney says

    Green Geeks provides an economical, fast and very reliable service with literally no downtime. The service is continually being upgraded and improved.

  18. Daniel Sala says

    I’ve been with Green Geeks for well over a decade. They were the first and only hosting service I have ever been with. Green Geeks have amazing customer service, which are always prompt and very helpful. I cannot recommend this company enough! Green Geeks are AWESOME!!!

  19. Troy says

    Greengeeks provides reliable, secure and fast hosting services. We had an issue of the site loading slowly, contacted them and they had it immediately repaired within minutes. Highly recommended.

  20. Steve C says

    I’m glad I found GreenGeeks. So far I haven’t had any major traffic needs but I do have a WordPress site up for my resume. They always successfully backup my site and update WordPress to the latest version. Their implementation of cPanel is good. Best of all, their pricing is nothing like GoDaddy’s.

  21. Paul Adamson says

    I’m very happy with GreenGeeks as a hosting provider. Having worked with countless others, I can say for certain that:

    – the price is competitive
    – the technology is up to date and stays current
    – the support team is on the ball, both front line and escalated

    Five stars, will keep using.
    Paul

  22. Luigi Zollo says

    I’ve been using Greengeeks for my custormers, as well as for my own sites.
    Performance is fantastic, reliability outstanding, assistance fast and effective.
    Great people, great hosting!

    After years of web Hosting trials, I’ve found the most solid and most flexible Hosting platform: thanks, Greengeeks’ people!

  23. Shamus Thornton says

    I’ve been with GreenGeeks for years, and recently registered my domain name through them also. I’ve never had a problem; my website has always been available. GreenGeeks offers numerous tools, and the ones I have used have worked out great for my needs. The one time I needed to contact support it was about a problem I was having with another domain registrar, and I received savvy advice from their tech team. That’s why they are my host and registrar now. I’m happy to give them my recommendation.

  24. Terry Moore says

    Right from the beginning, GreenGeeks has been helpful, responsive to questions, and walked me – very patiently – through solutions for my websites. I appreciate the services they have, the competitive pricing, and their professionalism. I can’t imagine needing to ever switch to somewhere else!

  25. Lise Galipeau says

    I have been with Greengeeks for over 4 years and their support, either in the chat or by email, is fantastic! I never had to wait when asking questions in the chat. They are very helpful. I pay less than my previous host and yet get more.
    I always recommend them to anyone looking for great price and great host.
    Thank you Greengeeks.

  26. Scott Clausen says

    I have been using Greengeeks for about three years and give it my highest marks. The setup effort was seamless and all operations have been without error. If I have had any questions the support staff was prompt and very responsive. If you are looking for domain support Greengeeks is the one and only as far as I am concerned.

  27. Mikal Krall says

    I’ve been using GreenGeeks for myself for over 7 years now, and for clients for almost 10 years. I’ve always been exceptionally pleased with their service, responsiveness, and features. I’ve recommended their service to over a dozen friends and family and use it for a half dozen of my own sites. I’ve tried other services (including one I’m using right now) and I’ve never been even halfway as impressed with those as I am with GreenGeeks, even when ignoring their ridiculously reasonable pricing structure.

    Thanks GreenGeeks and staff! Keep up the great work!

  28. Paul Mackinney says

    Green Geeks asked me to write this review and I’m doing it. Here’s why: There’s a trend in restaurant table service where your server interrupts your conversation to ask how you like the meal. I’ve seen this everywhere from cloth napkin joints to formica tabletop joints. I always mumble “fine” with my mouth full, while thinking “Could you just leave me alone? I’m eating here!”

    A couple of years ago, my wife and I dined at an Italian restaurant in Manhattan. The server was snappy. He was polite without coddling us. He didn’t ask if we wanted more water, he just brought it when our glasses were empty. When we were done, all I had to do was raise my head and Boom! there he was with the check. Not once did he ask if we were OK, he just made sure that we were. He didn’t pretend to be our friend or care about us as people, but he cared a lot about the job he did for us. He’s always be a stranger to me and I love him for it.

    Green Geeks reminds me of that guy. My web service is just up. I don’t have to think about it. Occasionally they send me notices about scheduled maintenance. They remind me to pay my bill and renew my domains. They don’t bombard me with a “How did we do?” survey after every single transaction. When I need help, I ask for it and someone helps me.

    My profile may not be that common, I have no idea. I do some amateur web-hosting and forward email from various vanity domains. For me, they’re perfect. Cheap, hassle-free, and reliable. I’m happy to recommend them.

  29. Roel Strzeminski says

    I am not so tech savvy and when my web designer quit on me, I decided to do as much as I could myself until I’d find a new person who could help me – haven’t found that person yet. Several times I needed help, sometimes a small problem and sometimes more complicated, but GreenGeeks customer service was just awesome! Friendly, fast, helpful, immediately there for you. A pleasure to deal with. I just love these guys/galls! Highly recommended!

  30. Erica says

    Green Geeks is great! It’s consistent, my site is never down, it’s affordable and runs on solar power. I love Green Geeks! Great customer support too.

  31. Kyle Jacobson says

    I switched from another host provider to GreenGreeks and since the beginning the customer service has been exceptional. The transition was smooth, every questions was answered quickly and straightforwardly. Stellar service, highly recommended.

  32. Vernon Francis says

    GreenGeeks is awesome! My first venture into building and maintaining a website has been amazingly worry-free. My website loads quickly and easily. When I have had questions, the team is always available with quick and complete answers.

  33. Mike Caputo says

    I’ve been using GreenGeeks for years now, and it’s been one of the best tech decisions I’ve ever made. Their customer service is unparalleled. My last provider, AWS, was a nightmare. GreenGeeks helps me get my site set up quickly and easily, so I can get on with the actual development of my sites! And they do it all with 100% renewable energy, which is critical for the survival of humanity.

  34. Lynn Martel says

    Why am I so happy with Green Geeks hosting my website? Simple. Because everything runs so smoothly:)

  35. Eric says

    Greengeeks offers excellent hosting and immediate, friendly, helpful customer service. Tech support is super-fast, and everyone I’ve dealt with has been extremely professional and pleasant, every single time. Highly recommended.

  36. HS Bird says

    Green Geeks has provided good phone support when needed. It’s nice to be able to call for tech support and get a helpful, knowledgable human on the line.

  37. Benedicto Colon says

    SINCE I HAVE THIS DOMAIN I CHOOSE GREENGEEKS AND ALL WAS EASY TO ME. I HAVE NOT TOO MUCH KNOWLEDGE ABOUT DOMAINS AND WEBB HOSTING, BUT WITH GREENGEEKS IS SO EASY TO DO IT THAT EVERYONE IS A PRO !!!

  38. Madeline Salocks says

    I recently switched to GreenGeeks after being with another hosting company for a very long time (close to 15 years), and it definitely took some time to do the migration of everything, but was well worth the effort, and here are a few of the reasons why.

    First, GreenGeek’s support is outstanding. And, I very much appreciate the 24/7 chat availability. My previous hosting service only offered contact via email or phone, and hours were limited. Plus, more recently, when I got a response to a question about an issue, it looked like scripted boiler plate copied-and-pasted text rather than a considered answer to my question (perhaps they’d become overstretched due to insufficient tech support staffing, or maybe it was a training issue). In contrast, in my short time with GreenGeeks so far, I’ve already received nothing but great help–prompt, courteous, unscripted, and from people who obviously know what they’re doing.

    Second, I’m very happy with the speed. This was the biggest issue I’d had with my previous host where, over the past couple years, response time had gotten slower and slower, eventually to the point where it was simply unacceptable (perhaps their servers had become overstretched with a growing customer base). And reporting the problem to them was futile; they didn’t seem to care to do anything about it. In contrast, my experience with GreenGeeks’s response time couldn’t be better–everything comes up immediately.

    Third, I love the fact that GreenGeeks is committed to being environmentally responsible.

    All in all, GreenGeeks offers excellent value for a reasonable price, and they are clearly a well-run organization.

  39. Barry Levine says

    After watching my GoDaddy hosting and eMail go downhill (with GoDaddy denying anything was wrong except that I “had to upgrade”), I decided to give them the heave-ho. A friend recommended GreenGeeks and it was fairly simple to get my domain hosted here and now, as well, I have great eMail reliability. I finished by transferring my domain over here so everything could be under one roof. Thanks, GreenGeeks!

  40. Fernanda says

    I chose GreenGeeks as a sustainable hosting option that made sense for my business: a sustainability services think-tank and I’ve remained with them for a couple of happy, trouble-free years. During the few instances I’ve had questions or trouble using their site, as non-IT person, they have been very responsive and understanding of my awkward attempts at explaining what I need. I have never had my email fail me, and, even though I don’t use them, I know the array of tools they make available for subscribers is impressive.
    Great company, great philosophy and great service!

  41. Joanne Hayakawa says

    I have used Greengeeks for quite a few years now. The first time I called them, I was actually surprised at how accommodating they were, and I didn’t have to wade through tons of voice mail questions. A real person answered and was real nice. Then the second time I called them, another person was very informed and nice. Now, every time I have called them they have given me information, perspective, and guidance, and they are always really nice. I tell them this after every call. I can’t imagine anyone who doesn’t receive this kind of “hosting.”

  42. Rui says

    I’m a developer and publish my own sites as well as my client’s. Every time I had to use the support system, they were just great. That’s why I remain a faithfull customer of this very nice service for years.

  43. Cezary Giluk says

    I found GreenGeeks to be more expensive than other providers, however every dollar is well spent. The support is always there, during and after hours, 7 days a week. Technical support response is always quick and proper.
    There are a lot of free utilities and programs which can be accessed through CPanel.
    Site is always up and running, if there is maintenance done on the system, notice is sent in advance.
    I am using GreenGeeks for hosting all my web sites and highly recommend them.
    By the way, I was not paid to write this review.

  44. Eduard Avonts says

    I am now 6 years client of GreenGeeks
    Top service
    Fast intervention an help
    just got a free upgrade to a faster server and https without asking…

    Remended for starters and advanced users

  45. Joseph says

    We have used Green Geeks for hosting for our websites for almost two years now. We have never had any downtime or issues with their service. When I need to ask a question, purchase an SSL, etc., they are super quick to respond. I highly recommend them as a hosting company!

    Smart Web Design & eCommerce
    Scranton, PA

  46. Josh Coast says

    I’ve tried a lot of different hosting companies, Green Geeks continues to bet them all.

    The biggest reason? They don’t try and upsell you a bunch of garbage you don’t need. In fact, they don’t try and upsell you on anything. Nice and quiet. No nagging popups and emails and blah blah blah.

    The second reason? Every time I had a question they’ve always been quick to answer and help me via a chat window. Don’t mistake their quietness for absence. They are there and ready to help.

    Really, what more do you need?

  47. Yulia says

    I’ve never dealt with hosting companies before. After a thorough research, I contacted their sales via website. Their sales agent was quick to offer me discounts and convinced me to sign up for a 3 year term. However, the sales agent never disclosed full terms and conditions of hosting which by the way cannot be found on their website. For example, I was never told that my domain was only free for the first year. I was shocked when I received an invoice from them. If I knew what I was signing up for, I would have never done it. No instructions were provided to me on the steps I needed to take after I signed up. I contacted them via their website chat. And, I literally had to pull the info on setting up and building my website from them. Here is just a few of them: misleading sales info on their website, outdated and inadequate cPanel features (website builder, SEO tools, email applications), incompetent technical support (most of the time they directed me to read Wikipedia for help), awful customer service (I demanded my money back and was told that it was too late; no one even attempted to settle my complaints), limited amount of website media usage – 200MB!!! For the past year, I’ve wasted lots of my time and resources dealing with GreenGeeks. Please do not waste yours. Use another hosting provider. P.S: Can’t wait for my contract to end.

  48. Robert Baker says

    I’ve been using Greengeeks for 4 years now, and have not had an issue that was failed to resolve to my satisfaction in a timely manner.

Leave A Reply

Thanks for choosing to leave a comment. Please keep in mind that all comments are moderated according to our comment policy, and your email address will NOT be published. Please Do NOT use keywords in the name field. Let's have a personal and meaningful conversation.

WPBeginner Assistant
How can I help you?

By chatting, you consent to this chat being stored according to our privacy policy and your email will be added to receive weekly WordPress tutorials from WPBeginner.