GreenGeeks is a web hosting provider whose goal is to be as environmentally friendly as possible. They offer a variety of shared hosting plans for everyone, from beginners to large companies. Their prices are affordable, and their plans include plenty of useful features. See our expert GreenGeeks review to decide if it’s the right choice for you.
All web hosting companies offer similar plans with the same promises. In this complete GreenGeeks review, we will put their promises to test in the following areas:
- Speed & Performance: How fast will your website load on GreenGeeks?
- Reliability: Can you rely on them to ensure that your website is accessible all the time?
- Customer Support: Will you be able to get quick support when you need it?
- Features: What’s included in the GreenGeek hosting plans?
- Pricing: How much does GreenGeek cost, and can you get a good deal to save money?
We will share lots of details in this in-depth GreenGeeks review. If you don’t want to read all that, then here is a quick summary of our GreenGeeks review score.
| GreenGeeks Review Summary | |
|---|---|
| Performance grade | A+ |
| Average load time | 527 ms |
| Average response time | 119.7 ms |
| Free domain | Yes |
| Free SSL | Yes |
| 1-click WordPress | Yes |
| Support | Phone / Live Chat / Knowledge base |
| Start with GreenGeeks | |
Bottom line: In our review, we found GreenGeeks to be a good hosting provider. However, there is room for improvement in terms of performance and speed.
That being said, let’s get into the details of how we reached this conclusion.
About GreenGeeks
GreenGeeks was founded in 2007 by Trey Gardner. Based in Los Angeles, California, the company now powers over 600,000 websites and offers a green hosting solution.
What is Green Hosting?
Green hosting is an environment-friendly hosting service that uses different technologies and processes to reduce their carbon footprint.
The web hosting industry uses a massive amount of energy and has a significant environmental impact. GreenGeeks aims to mitigate this by purchasing wind energy credits. They purchase three times the amount of power they use. They’re also an EPA Green Power partner.
GreenGeeks Performance Tests
WPBeginner users trust our reviews because we only recommend products and services that we have used ourselves. We sign up for each top WordPress hosting company to thoroughly test their claims by running performance tests.
For this review, we signed up for a hosting account on GreenGeeks and installed WordPress. While using the default theme, we filled the website with dummy data, including media and images. This way, our test site looked and behaved like an actual WordPress site.
GreenGeeks Speed Test Results
Speed is crucial for the success of any website. That’s why the first test we ran was to measure the website speed using Pingdom.
Here are the results:
Our test site loaded in less than a second, which is great. However, this test alone does not show the full picture because the site has no traffic at all.
GreenGeeks Stress Test Results
Next, we wanted to see how well our test site would perform on GreenGeeks during peak traffic. To measure this, we used a tool called K6 (formerly called Load Impact).
We gradually built up to 50 unique visitors to see how the server would handle increased requests from multiple connections at once.
Here are the results:
The light blue line represents page response time, and the purple line represents the number of users on the site.
GreenGeeks performed well under this test. Our site remained responsive throughout the test. The response time remained steady, with minor fluctuations as the number of users increased.
GreenGeeks auto-installs the Litespeed cache plugin when you install WordPress. We disabled it to run our tests.
You can further improve performance by installing a WordPress caching plugin.
We also ran uptime monitoring tests throughout the testing period. Our test site remained up during all the tests.
GreenGeeks Response Time Test
Next, we wanted to test how our GreenGeeks site responds to requests from different geographic locations. To measure this, we used a tool called Bitcatcha.
Here are the results
As you can see, the response time was particularly great in North America. However, it was slower in India and Asia Pacific but still under a second.
Summary of GreenGeeks Performance Tests
| Test | Score |
|---|---|
| Average response time | 127 ms |
| Average page load | 719 ms |
| Uptime | 99.94% |
| Overall Grade | A+ |
Note: Tests were last performed on 10 March 2024 by WPBeginner staff.
GreenGeeks Hosting Plans and Features
GreenGeeks has a wide range of hosting plans for customers of every size. They offer basic shared hosting, reseller hosting, VPS hosting, and dedicated server hosting.
However, their main offering is their shared hosting plans. It includes:
- Unlimited storage and bandwidth
- One free domain for the first year
- Hosting for unlimited websites (Except Lite plan)
- SSD storage (solid state drives web space) with nightly backups
- Free email accounts
- 1-click installation of WordPress
- One-click Softaculous for apps like Joomla and Drupal via cPanel
They also provide a free website migration service as an add-on, so you can easily move from your current hosting company.
GreenGeeks uses advanced technologies like LiteSpeed, LSCache, MariaDB, and unlimited MySQL databases. There are also a few advanced features for more technical users and developers:
- Pre-installed Git
- PHP version selection
- WP-CLI for direct command line access
Hosting plans
Their main shared hosting / WordPress hosting service is available in 3 levels.
- Lite – Limited to 1 WordPress install
- Pro – The Pro plan includes unlimited websites with 2x performance
- Premium – The premium plan also includes a free dedicated IP address
Each GreenGeeks web hosting plan also comes with eCommerce support, generous disk space, automatic WordPress updates, unmetered data transfer, and more.
Plus, you can easily upgrade to VPS plans or WordPress hosting as your site grows.
GreenGeeks offers a 30-day money-back guarantee, no questions asked. This means that within 30 days after signing up, you can cancel your account for any reason and get a full refund of your hosting fees.
Note: The refund doesn’t include domain registration fees, and you get to keep your domain.
Support and Customer Service
GreenGeeks provides support 24/7 via live chat and email support tickets. They also offer phone support Monday – Sunday from 9 AM to 12 AM EST.
For managed WordPress hosting customers, there are WordPress expert support specialists available to help you set up your site or handle any WordPress-specific issues.
Many customer reviews of GreenGeeks rave about their top-notch support. They have a reputation for responding quickly to inquiries and providing expert help no matter the issue.
Pros and Cons of GreenGeeks
GreenGeeks is a popular web hosting company, but it may not be right for everyone. Consider these pros and cons before choosing a plan.
Pros of choosing GreenGeeks hosting
- Better for the Environment – GreenGeeks is a web hosting company with strong values and that cares about the environment. You can help to support renewable energy by hosting with GreenGeeks.
- Packed With Features – GreenGeeks hosting plans include all the features you need to help you build a website.
- Affordable – GreenGeeks offers very competitive prices for all the features they provide.
- Highly Rated Support – Customers rave about the top-notch expert support GreenGeeks provides.
Cons of choosing GreenGeeks hosting
- Phone Support Isn’t 24/7 – Phone support is not provided from midnight to 9 a.m. EST. If you have a problem in the early hours of the morning, you must use live chat or email support instead.
- Setup Fee for Monthly Billing – If you choose the month-to-month billing, there’s a $15 setup fee. The fee is waived if you pay for a year or more.
Is GreenGeeks Right for You?
Now that you have read through our entire GreenGeeks hosting review, you might be wondering whether GreenGeeks is the right web host for you.
After reviewing GreenGeeks services in detail, we are awarding them with the title “Most Eco-Friendly Hosting.”
The web hosting industry has a huge impact on the environment. Every web hosting server produces 1390 pounds of CO2 per year. It has surpassed the airline industry in environmental pollution.
As GreenGeeks customer, you can do your part to support renewable energy by choosing eco-friendly web hosting. GreenGeeks purchases wind energy credits and is a recognized United States EPA Green Power Partner. They put back into the grid three times the amount of energy they consume, helping to lessen your web hosting’s impact on the environment in an energy-efficient manner.
GreenGeeks is a good hosting solution for anyone who is just starting out. For higher traffic volumes, you may need to upgrade to a high-performance plan or move to a managed WordPress hosting provider.
Ready to get started with GreenGeeks? Click here to select your GreenGeeks plan today.
FAQs About GreenGeeks Web Hosting Services
Following are some of the questions we have been asked about GreenGeeks’ website hosting services.
1. Is GreenGeeks Hosting Good?
If you are looking for eco-friendly web hosting services for a small business, then GreenGeeks hosting is among the best web hosting options out there.
They have an easy-to-use control panel for newbies, 99.9% uptime guarantee, a friendly support team, and helpful knowledge base tutorials.
2. Where is GreekGeeks Data Centers Located?
According to GreenGeeks website, their data centers are located in Chicago, Phoenix, Canada (Toronto and Montreal), and Europe (Amsterdam). They are powered by green energy and equipped with high-quality SSD based Raid-10 arrays.
3. How does GreenGeeks.com Compare to Other Hosting Companies?
We are often asked to compare GreenGeeks with other hosting companies like Bluehost, GoDaddy, SiteGround, HostGator, Hostinger, and more.
We believe that Bluehost and Hostinger are both better than GreenGeeks in terms of performance and user experience. GreenGeeks will be a better option than GoDaddy due to better customer support. SiteGround, is more expensive but far superior in terms of technology, customer support, and user experience.
GreenGeeks Coupon
WPBeginner users get a free new domain and 60% off their web hosting with our GreenGeeks coupon code.
All you have to do is click on this link to purchase. The discount will be auto-applied.
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Debbie Jenkinson says
Greengeeks has been excellent, efficient, and good value during the 6 or more years my various sites have been hosted with them. I like them most of all though for their green credentials. It just makes sense!
Tony Long says
Since we switched to Green Geeks, we have been extremely satisfied with their performance. Unlike our previous host, we have had no problems, their assistance has been top rate, and the have been very easy to work with. We have since added another site with them and are working on still another.
Sasho Kjosev says
GreenGeeks have a great time of devoted professionals, which support, understanding and high quality cooperation is extremely important in this modern type of dynamic living and everyday immense obligations.
bernard wolsieffer says
As I mentioned earlier, I’ve had nothing but success from both the tech side and financial side in terms of support. My only down side is the inability to get server-side tools installed under my domain hierarchy, e.g., Mathematica. I had a project a while back which required it. I no longer have the project, which at conception could have proven reasonably profitable.
Michael Lissack says
If you want a hosting service that actually answers the phone, cares about its clients, listens, works with you regardless of your expertise or lack thereof, takes your success as the measure of their success — then you want to be using GreenGeeks. My prior provider switched to a non-English first language call center and bureaucratic work your way up the chain no one cares support. Then I found GreenGeeks it has been a decade now of happiness. They truly care and it shows in each and every interaction. I wish all my vendors could be this good. GreenGeeks is simply the best.
Joanne Hayakawa says
I have only used GreenGeeks, but I can’t image any other company that can be as helpful as their staff has always been. They are available, and extremely pleasant in conversation, and I feel a genuine sense of wanting to help. I would recommend them to anyone looking for a Website host.
E. N. Tapp says
Over the years I’ve utilized a lot of different hosting services. All of the big ones, a couple of the small ones. Many of the small ones got large over time and forgot about their customers.
Greengeeks is fantastic and responsive to their customers in a way that no other hosting company is or could be.
Thank you.
Laurel Vail says
I’ve been a Green Geeks customer for some years now and I haven’t had any issues. They have great tools for maintaining your sites as well as installing new ones. I use WordPress, which is one of the tools they have already built into the tool set, so it’s easy to add new ones.
I also like that they have a chat feature when I have questions.
David W Anderson says
I highly recommend Green Geeks. I’ve been in business since 1986 and have “grown up” in the internet age. I’ve worked with a variety of hosting companies ranging from “consumer” sites to “high-end professional management” sites and Green Geeks is the best. It’s really very simple: You don’t have to worry about anything or do anything difficult. They take care of it for you. And, if you ever have a question – it is answered quickly and professionally.
Pam V says
I highly recommend GreenGeeks. I have been with them for quite a while and have never had a bad experience. I have messed things up so bad and when I reach out for help, things are fixed so quickly and I’m always told not to hesitate to reach out. And they are always willing to tell me how I can do things myself in the future if that’s possible.
Ruth says
I’ve been using greengeeks for my website for years. Ever since I made the switch to greengeeks, it has been reliable hosting, excellent pricing, and friendly and efficient online chat assistance. Would definitely recommend!!
Renato says
I like doing business with GreenGeeks. Their services/products are excellent. Customer service was superb. They are highly recommended.
France says
I’ve been with GreenGeeks for two years now as per the suggestion of my webmaster. Managing the website is much more easier for him than with the previous web hosting provider. For my part, I so appreciate the fact that GreenGeeks stops 99.9% of spam emails. I have set up a forwarding instruction so that all email coming in through my business’ website are redirected to my main email address. Whenever I log into my business domain’s email account I am stunned at the quantity of junk mail that hasn’t been forwarded. I have to find a valid email which was incorrectly stopped. GreenGeeks is saving me so much time and grief by not having to deal with the high volume of spams.
Chewikman says
I was looking for a hosting company for affordable prices. Big companies lack the care for low talented customers but Greengeeks was awesome. Technical support team was like teaching me everything from the scratch. They literally taught me tricks of web hosting. It has been a very nice experience to learn this job.
There are other things like free apps etc. But customer service and technical support team will never disappoint you!
Thanks Greengeeks…
Ian Higginbottom says
I have been using Greengeeks for 5 years. I chose them because of renewable energy use and since then have been thrilled with the reliability and great service.
M. Alexander says
What I really appreciate about GreenGeeks is that the support team always provides (quick) responses to my inquiries. Plus, it’s an eco-friendly company! I would recommend them to anyone looking for a great web hosting company.
Paul says
If you want a simple straight forward web host that is also conscious of the environment… then you are at the right place.
Granted I have a very simple webpage(but, with many years in the eCommerce space) but from the customer service I got when getting things set up, I believe they know their stuff!!
Lynn Kring says
I’ve had the fortune/misfortune to use many different hosting services over the past decade plus, so I feel that I know quality when I find it. I’ve been with Green Geeks for over 2 years now, and have no plans to leave this organization. They are superb – there down time is essentially non-existent, and I’ve never had such quick, knowledgeable, and clearly-communicating technical assistance. Their cost to value is the best I’ve ever had, and service is excellent. I would not hesitate a second to recommend this company to the rawest neophyte or the most savvy highly experienced.
Rick L. says
I have been using GreenGeeks for my web hosting needs for many years now and can highly recommend them. Their customer service team has been outstanding! They are very professional and friendly, and have always successfully helped me to resolve any inquiries and get the most out of their web services. Keep up the great work GreenGeeks!
Alonzo says
I have been very happy with them. When I had problems setting up in the beginning, their tech support was very helpful. I would definitely recommend.
Juan Carlos Solís Alfaro says
It’s been almost 6 years now, and so far so good. They have improved their service and technologies over the time to be always updated. Also their support staff response time is great and they are always willing to help.
Keep the good work.
Chuck says
I’ve been using GreenGeeks for 5 years. I’ve used several hosting services over the last 15 years and GreenGeeks is affordable & stable.
The support techs are responsive and knowledgeable.
I expect to continue using GreenGeeks as long as I’m providing hosting to my clients.
Kathy Birkett says
I have had a number of hosted sites over the years, and I have to say that GreenGeeks has ranked #1 with me. They have been exceptional with setting up of sites, and all I can say about their technical service is WOW!!! I had nothing but trouble with a previous host company and when GreenGeeks was recommended, I immediately switched over. I have been impressed ever since.
heinrich wasner, phd says
As said in the previous short comment, we come along very well with our website, which we obtained from/via GreenGeeks. At the moment we use only the email part of our account. This runs very well and we see no reason, why we should change anything. Wee hope to reach the state of our start up company soon that we are ready to write a patent. Then we will get engaged to shape also a homepage at our site. But, up to then we rather play close to not existent. We hope that our homepage will rune equally well as our email account.
I hope that my German -English will not be a problem.
Skynation says
Working with greengeeks as a digital management and production label has given us the ability to support the ongoing work and infrastructure required for us to have and maintain control over the wide range of traffic our platforms see. Growing with such a company of which there’s daily check ins and non stop communications within how to improve our abilities to deliver exceptional services is part of the commitment that makes greengeeks one of our principle supporters of the work we do as black entrepreneurs and engineers figuring out our place in the digital space.
Henry says
Green geek provide a green hosting solution which is in line with the values of our organisation bubblytree. It provides as well an amazing customer service.
Hershell McCubbin says
I love the courteous, quick and readily available customer service response from GreenGeeks whenever I need it in a hurry. Great service guys. Great job.
Joyful Moose says
Absolutely Problem Free, and so affordable! 5 stars, highly recommended
Debby Verbeten says
I had hosted with other “Green” companies but got very frustrated with their customer service. greengeeks gives you the level of service that you want. They either help you do it yourself or the help you I doing it for you. I can’t say enough and would definitely recommend them.
Saul Goldman says
I highly recommend Greengeeks as a website host. They keep in the background, don’t bug you or solicit, and the one time my website got hacked, they very quickly and professionally handled the situation, and suggested remedies to prevent this from recurring in the future. I was never hacked again. They are very good at what they do.
Sylvia Hiller says
I have been using Green Geeks web hosting to promote charity bike rides. I am self taught on html and css, and I truly love how easy it is to use their services.
James Timothy Brown says
I have had great support from GreenGeek I also would like to add GreenGeek is the industry’s-leading 24/7/365 Re-seller support is available via chat and email.
GreenGeek’s technical support desk is manned around the clock, I have never experienced any type of problems with GreenGeek very friendly and very reliable support Staff the yconduct them selves very Professional don’t keep yo u waiting for I would strongly recommend other’s to come on board with GreenGeek it’s the best move I have made and will keep using their service.
James Brown (jamescomputerrepairs & web design
Aaron J says
I I do not recall where I first heard about greengeeks, but I highly recommend them as a web host especially if you are setting up your first website. They have been very quick to help me troubleshoot any issues, and in no way pushy in trying to sell me further services.
Great customer service!
Toni says
Green Greeks customer service is great. They always help me when I call, even with things that aren’t associated with their web hosting like questions about Word Press. They also helped answer questions about backing up my website and changing the name of my website, setting up the website, information for FileZilla like host name/password. Just very helpful to talk to someone as a novice website builder.
Jaap says
Everytime I contact Greengeeks I get prompt and helpful customer service. Tech support is rapid, and everyone I’ve dealt with has been very professional every single time. I find the hosting affordable and helps our two Charities to get exposure to the interested parties.
Sibi John Mathew says
I have been a customer for greengeeks for last 8 years. I am hosting our church portal and organisation websites with greengeeks. I have been impressed with their great support and service quality. Considering the quality of the service provided by greengeeks, I will rate them one of best in the business. Thank you greengeeks.
Jeff Brown says
I was first introduced to GreenGeeks when I was redesigning a client website hosted on the service. I was so impressed by the quality of the service I received that I moved my own site to GreenGeeks, and am now a GreenGeeks reseller.
There is no finer hosting to be found, and their emphasis on environmental responsibility is the icing on the cake.
Susan Wolfe says
I discovered Green Geeks through my web guy. We are a tiny non profit cat rescue and have an almost zero budget. Green Geeks is the best value for a terrific service with really nice employees. I’m so glad we found them!!
James Smeaton says
Simply the best support I have ever experienced from any company I have ever dealt with. Robert, Alvie, Leo and the whole crew do the BEST job to resolve any issue. Also the product itself, hosting is fast, reliable and super flexible. Yes you can quote me on any of this.
Ian says
I have been with Green Geeks for a long time. I have always found their support very helpful whenever I have needed them. I pay tri-annually and never had any billing issues. I like the no nonsense access to my domains and the scripts are extremely useful and easy to use.
I would recommend them to my friends and family.
Rob S says
I really appreciate what Green Geek stands for and have always had a great experience with their service for the last 5 years. They are responsive and respectful to my needs.
Thanks you geeks that are green.
r.
Suraj Prabhu says
Stable servers, excellent customer service and reliable tech support available 24/7. Almost no downtime in the last 2 years for our website. Recently they even upgraded our site to a better & faster servers for free.
Keep it up Greengeeks.
Ruth Heyn says
I have used Greengeeks for about 10 years as a host for our website. I could not be more pleased with this company. Their customer service has been very helpful when I have needed anything, their platform is easy to use to build a site and I love their commitment to green energy. I would recommend them without hesitation.
Lynnette says
GreenGeeks has been a wonderful platform to work with! I’m very much a novice and they’ve answered all my silly questions along the way, promptly and patiently. My WordPress website loads quickly and is easy to work on. When I’ve needed to dive into the back back end, GreenGeeks support has been right there to help me. I’m extremely happy with the service, and knowing that alternate energy is used to drive it as well. Thank you!
Jaimie Klingbail says
I really liked that the 24/7 customer support chat–It’s super helpful when setting things, especially if you’re not an IT person like me!
Sebastian Klus says
We have been working for several years now with Greengeeks. Changed to them after a quite hazardous experience with another provider and since we are at Greengeeks, everything has been working great ever since.
Great support, fast response and they seem to be caring for their customers – really recommended!
JUAN says
I’ve been joyfully making use of Green Geeks hosting service over the last six months. I just have to say this web hosting rocks! I haven’t had any issue, glitch, or something like that to sort out. Besides the GreenGeeks’ ecological approach matches with mine. Thanks Green Geeks!
Suzi Soroczak says
I’m so happy with GreenGeeks service. My old provider was not user friendly and support was terrible. I have found the product & services extremely fast and easy to use! The couple of questions I had, customer support was able to answer very quickly. The support staff are very knowledgeable. The interface for managing my website is great. I would recommend GreenGeeks to all of my friends who are interesting in hosting their own website.
Brigi says
GreenGeeks is just the right website hosting service for me. I like to make good choices to support my environment. GreenGeeks uses renewable energy, what is a brilliant way to protect the Earth.
Jennifer Hayes says
Easy to use, works great and at a great price. Love GreenGeeks! Thank you for creating an efficient place for small businesses to create and hold a domain.