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How to Fix Facebook Incorrect Thumbnail Issue in WordPress

Have you noticed an incorrect post thumbnail when you share your articles on Facebook?

It’s a common error that beginners often complain about because knowing how to make the right thumbnail show up is not always clear.

In this article, we will show you how to fix the Facebook incorrect thumbnail issue in WordPress.

Fixing the Facebook incorrect thumbnail issue in WordPress

Why Facebook is Not Picking up The Thumbnail Image

There are many reasons why Facebook might not correctly display the feature image on your post.

One of the most common reasons is having multiple images set in the og:Image tag where your featured image is smaller than the other images.

Facebook uses Open Graph (og) tags, and many WordPress plugins like AIOSEO and Yoast SEO automatically adds them to your site to prevent the missing thumbnail issue.

Among other causes are caching plugins, CDN conflicts, or a missing open graph meta tag for the thumbnail image.

It’s really hard to guess what’s causing the issue because there are no specific error messages displayed when using the debugging tool.

That being said, let’s take a look at some ways to fix the incorrect Facebook thumbnail issue.

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If you’d prefer written instructions, just keep reading.

Choose Your Facebook Thumbnail with AIOSEO

One way to show the thumbnail you want is to use the AIOSEO plugin. It is the best WordPress SEO plugin on the market and allows you to easily optimize your content for search engines and social media websites.

We’ll show you how to do this with the free version of AIOSEO. If you want to unlock more SEO features and get more traffic to your site, you should check out AIOSEO pro. See our full AIOSEO review for more details.

First, you need to install and activate AIOSEO. Here’s our full guide on how to install a WordPress plugin.

After you’ve installed the plugin, you can easily change the Facebook thumbnail when writing a post. Just scroll down to the AIOSEO Settings meta box below the post editor and then click on the social tab.

AIOSEO Social settings tab

Scroll down a bit, and you will see an “Image Source” dropdown where you can select the thumbnail image for Facebook. For example, you can choose to use your featured image, or upload a custom image to use instead.

Choose which WordPress image to use as your Facebook thumbnail

Once you add your Facebook thumbnail image there, save your post, and this will fix the issue in most cases.

Here’s what our post looks like:

All In One SEO fixed thumbnail

Pro tip: If this doesn’t work, then make sure you have cleared your WordPress cache and refreshed the post in Facebook debug tool mentioned below in the article.

Choose Your Facebook Thumbnail with Yoast SEO Plugin

The Yoast SEO Plugin also comes with the ability to add a custom Facebook thumbnail to each individual post or page.

Simply install the Yoast SEO Plugin. After you’ve installed and activated, it’s time to set up a Facebook thumbnail into whatever post you want.

When writing a post, scroll down to the Yoast SEO meta box below the post editor and then click on the social tab. There you will see a button to upload a thumbnail image for Facebook.

Yoast Facebook featured image

Here’s what the Facebook thumbnail looks like for our how to start a blog article:

Yoast Facebook thumbnail image

Using Facebook Debug Tool to Clear the Cache

If you have added the right thumbnail, and Facebook is still not showing the right thumbnail, then the issue is related to caching.

First you need to make sure that you clear page cache in WordPress.

After that, you need to reset the cache in Facebook using their debug tool.

The Facebook debug tool is the easiest way to troubleshoot Facebook thumbnail issues.

Simply copy the URL of your WordPress post and paste it in the debugger tool.

Facebook debug tool

After that click on the Scrape Again button, and Facebook will update the thumbnail for your post. Sometimes, you may have to click the Scrape Again button twice.

We hope this article helped you resolve the Facebook incorrect/no thumbnail issue in WordPress. You may also want to see our guide on how to add social share buttons in WordPress and how to increase your blog traffic.

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Reader Interactions

118 CommentsLeave a Reply

  1. Hello I’m quite confused. I can’t find the Social Meta feature. I go to feature manager, and all it does is tell me I need the Pro version. Did they put all features behind a paywall?

    • You would want to check in the individual posts at the bottom as that would be where you find this feature.

      Admin

  2. I did all these things. Still doesn’t work. I can set the preferred image on all pages except my homepage. It always shows up as my site icon. Maybe I should dump AIOSEO and use a different one?

    • For specifically your homepage you can find where to edit that under All in One SEO > Search Appearance. We would still recommend All in One SEO :)

      Admin

  3. Hi, I’m using Yeost SEO. I’ve been doing all the steps from adding the picture specific in the Yeost Facebook setting to Facebook debugging. The thumbnail still shows the logo of my website instead of the image and descriptions.

    • The most common issue you would want to check would be that your site’s cache has cleared.

      Admin

  4. My problem is not being able to set it…my problem is that I want it to default to using the feature image in my social media posts. It used to do that but now something has changed and it doesn’t do it anymore.

    We’re often posting from sea via email so manually setting the image is not an option.

    • If it is not using the featured image by default then you would likely want to check with the support for your SEO plugin to see if there is an issue with the plugin itself. You should also have the option to select the featured image as an image already uploaded to your site’s media library without needing to upload it again.

      Admin

  5. Hi, so I’m having a problem when sharing just my URL on Facebook. I was hoping it would show my header or logo image but it’s sharing my last blog upload image. Is there a way to fix that??

    • In the general SEO settings for the plugin you are using, you should be able to set the image for your main site.

      Admin

  6. Thank you so much for this article! I was so annoyed that I couldn’t get it to work right but your directions were simple and worked perfectly! Now on to check out more of your posts.

  7. Thank you so much for the detailed article! I tried the debugger and the All-In-One SEO suggestion but neither works :(
    The weird thing is that when I share my blog post on my personal Facebook profile the thumbnail shows just fine, but when I share on my Facebook page (i.e. my business FB page), I keep getting my site’s logo instead of the post photo… Any ideas? Thank you so much

    • Sadly, you may need to run the debug tool on the link to force Facebook to clear their cache of that specific post.

      Admin

  8. Recently im facing this message when i start to write a blog post “The editor has encountered an unexpected error”

    Please suggest me any solution about this topic…

  9. Hi, I am a beginner and I want to know how would I add a option for customer’s like login with Google, login with Facebook and all these extra logging in options other then signing up and doing lengthy process. Please help me

  10. I have WordPress but on Facebook my url thumbnail is my old picture and description. Where on WordPress can you change this? Facebook it’s old however if I send my url over message it’s my new logo but no description I have tried Yost it didn’t work for me what can I do?? I have also debuted Facebook

    • Have you used the debug tool? It sounds like Facebook make have cached the wrong image and needs to clear the cache.

      Admin

  11. Please my link has not been displaying Thumbnail on WhatsApp but working fine on Facebook. I actually changed my theme recently and would like to know if there is anything I can do to ensure the thumbnail starts displaying on WhatsApp.

    • If you have Yoast’s plugin active then you would want to reach out to the plugin’s support and let them know the image is not displaying.

      Admin

  12. I bet I have a new one for you. I have a relatively new site (5 posts) and any post I try to share to Facebook brings up a preview for a CNN article. I have no idea why. If you click on it, it does take you to my post but the preview will always show the same CNN post.

    I have tried the debugger with no luck. I disabled all my plugins and then tried it again thinking maybe a plugin was making my site wonky but no luck.

    Any ideas?

  13. I’m wondering if I should upload the actual size of the Facebook image 1200 x 630 px to my blog or scale it down on my laptop to the right size for my blog content container and then upload it to my blog? What’s best?

    Thanks!

    • We would normally recommend adding the best image for your theme to your site

      Admin

      • So for Facebook scale the images down to a 1.91 to 1 ratio (to match my blog container width) and when someone shares it on my blog post it should still come out Ok on Facebook even though it’s not 1200 x 628? Facebook should just zoom it up right?

        • Facebook should try to adjust and if not, most SEO plugins have an option to upload an image specifically for Facebook or other sharing platforms for those to use.

  14. mar 1st, 2019
    – Facebook post:
    in ‘insights’ choose Posts, select the post to edit, Upper right hand 3 dots click, choose ‘refresh share attachment’. this restored the wp image that was just a grey block. great.

  15. Is there any updated advise on this? I use SEO Yoast Premium and have set the correct photo for the Facebook link preview but Facebook is still choosing the incorrect photo that is completely irrelevant to the post.

  16. So sadly my blog was set up under All in One Seo not Yoast. When I tell All in One which image to display as a thumbnail in the social meta section, Facebook shows the default image instead. Any help with the All In One Seo Plugin is greatly appreciated.

  17. This solved my problem!! I used Fb debugger and copied the URL for the photo it said it could not find. Then went to my dashboard and double clicked the photo and inserted the alternate title copied from the debugger! Et voila! Thanks guys!

  18. There seems to be an incompatibility between WordPress’ Photon image caching engine and Facebook.

    If the go:image meta tag points to your server and the images are served through Photo, that’s where Facebook is incapable of retrieving the images.

    Google Plus never has that sort of problem.

    In my view, the problem comes from Facebook.

  19. Thank you so much! I was having a hard time trying to force Facebook Debugger to show my image, as I always do but today it simply wasn’t happening. I use Yoast for years but never occurred to me to follow setting instructions like you helped me today.

  20. thanks to you people this issues has been giving me a sleepless night after reading this post and i follow the procedure everything was like a dream…. thanks

  21. Is there a way to fix this problem without having to manually use the facebook debugger for every single post? I have hundreds of posts and all are showing the wrong pic. Help would be greatly appreciated!

  22. This worked perfectly for me and I didn’t even know that Yoast, which I have installed on my site could do this. After using the facebook debug tool to ‘force a refresh’ everything is good to go! Thank you very much.

  23. I have tried all the methods for but all is in vain. My problem with Facebook thumbnail started 24 hours ago and right now am confused

  24. Dear author, i followed all the steps but none of these worked for me. In my case when I click on what facebook crawler see on your page. The new window open with nothing in it. I’m using a WordPress SEO plugin and I also set featured image in Yoast SEO. but not worked. Please help. It’s very important for me.

  25. I am facing an issue that any image which I share any link be it Facebook, Twitter, LinkedIn it does not pick any image at all. I am not able to understand why it happens and what could be the solution. If you have any solution, please help me out.

  26. Hi
    I have recently started facing a weird problem while posting on my Facebook Page. Earlier, when posting a link from my website, I was able to change the image that Facebook automatically pulled from that respective website link.

    The earlier process was like this:
    1. Put link on a new facebook post
    2. FB automatically pulls the featured image from my wordpress post
    3. I uploaded a new image
    4. Removed the featured image
    5. Published the post with an image of my choice.

    Now, everything is going fine except step no.4. I am no longer able to remove the automatically pulled featured image. So instead of a single, large image I am getting stuck with a two image carousel.

    I have 2 FB pages and this problem is only happening on one of the pages.

    Can anyone guide me as to how this problem can be overcome??

    Thank you in advance..

    • I have the same issue! I can neither upload new images nor remove featured images – does anyone have a solution?

      Kind regards

    • I am having the same problem. There are 2 default pictures, I upload another one which I want to appear, but in a few seconds my uploaded picture disappears. Does anyone have a solution? Facebook debugger did not solve anything.

    • I am facing same problem too since 5 or 6 days on my all pages. Now we can’t change the post title and description too. I search a lot on internet about it, but i can’t find anything about it even it’s not mentioned in facebook help section. I think facebook have applied some changes. If you find any solution please let me know.

    • I’ve not heard of a ACTUAL fix yet. Just a bunch of crap telling you to fix Facebooks problems. Works for some and doesn’t for the rest. For now, we are in the incompetent hands of Facebook Staff.

  27. I’m hoping someone might be able to help me. I am having real trouble sharing to Facebook (but only in my last 2 posts). When I share it does not show a title or an image.

    I went to Facbook Debugger and this is the result:

    This is my article:

    i tried the fixes above in Yoast – but it doesn’t help. Any ideas what I can do based on the feedback form Facebook? THANK YOU.

    • If you are having weird issues like this, a lot of times it could be that multiple plugins OR the theme you are using are conflicting with each other in trying to establish og: (open graph) tags.

      I had a very similar issue and it was my theme. I had to disable it’s OG stuff and then yoast worked perfectly.

      • I’m also having this issue, and use Yoast and WP. However, I think it is actually a Facebook issue; Facebook allows me to upload another photo to use, and I can use the second photo if I want to set up a post with carousel images, but I can’t deselect the auto-pulled photo and use only the uploaded photo. I have found that by manually adding in on yoast the specific photo I want used on facebook to the article itself, this works — but only this method works for me now. What a pain!

  28. Thumbnails are not coming up when i want to share post on Facebook. It shows an empty box with no image. Kindly help out please, am confused and frustrated already. You can check it out at Thank You

  29. So I just downloaded the Yoast plugin for a client and it looks like they have removed the open graph feature from their free plugin – which is a shame! You can add pictures on specific pages and posts, but you used to be able to add a specific image for the home page.

  30. This a great article, helped me a lot with this issue regarding the thumbnails within facebook, moreover the plugin SEO WordPress by Yoast include very usefull tools to improve the content in the blog.
    Thank you so much!

  31. Oh thank you SO MUCH for this. I recently deactivated the “Publicize” setting in my Jetpack plugin because it was causing issues on the landing page for my newly-launched eBook (plus Publicize hadn’t been working properly for weeks, so I didn’t think I needed it). But then when I went to share my latest post today on Facebook I came up against this issue. I can only assume it’s because no more Publicize. But your Yoast tip worked perfectly for me. Thank you!

  32. Facebook doesn’t like small images. I think the minimum it will show automatically is 200 x 200 pixels but it prefers larger ones. This is a problem I regularly have because I usually use smaller pictures to keep load times down.

  33. This is a great article. Thank you so much. Tried various debugging methods to fix my image problems. Yoast SEO has been the only method that has worked.

  34. My issue is not really with facebook, or my site, but I myself. As I was developing my site and creating some test posts, I used one particular image as thumbnail, some are without feature image, in that case, it will take the one I used as default image in All In One SEO plugin. Now am done with production, Make some necessary changes on the image, but the firts one has already been registered on facebook cache that further sharing of those posts will call up the old image.
    I have been able to debug some posts and pages on facebook using debug tool, but the posts and pages are too much for me to be debuging them one by one.
    Is there a way I can debug the whole site at once?

  35. When I share my website like wpbeginner.com on my facebook wall, not showing any thumbnail and description. any tutorial for fix this issues? Thanks

  36. Hello everyone,
    I have a problem sharing my posts on facebook from my wordpress site.
    When I share it to facebook I get some wierd Japaneese picture.
    I’ve checked solutions online but none of them worked for me. here is a list of what i’ve done:
    deactivated all the plugins to see that there is no conflict
    downloaded the following plugins (downloaded and activated one at a time of course):
    Facebook Thumb Fixer
    ultimate-social-media-plus
    mashsharer
    open-graph-protocol-framework
    wp-facebook-open-graph-protocol
    facebook Plugin
    simple-facebook-og-image
    Facebook Open Graph, Google+ and Twitter Card Tags
    All in one SEO
    Yoast Seo (Enabled the facebook button)
    *removed cache from the browser
    *tried the facebook developer including fetching again.
    * tried to paste the link directly to facebook
    * tried to put feature image (there are pictures also in the media library)
    * tried to share a brand new post, same results
    *Uploaded the picture with their desired dimentions of 1200*630

    Again and again im getting the message that og:image og:title and are missing

    Please help if you can, i dont know what to do anymore.

    • Hi Avishai,

      Try deactivating and deleting all plugins. Delete all themes and then download a fresh copy of Twenty Sixteen or Twenty Seventeen default theme. Upload the default theme to your site. Use Facebook developer tools to see if you are still getting the Japanese title and image.

      Thoroughly check your WordPress folders and files to see if there is any suspicious file.

      Admin

  37. I’m having a problem I cant resolve. When I share my post to social media, the text all shows up with no problem but my thumbnail picture never shows up. I dont even get a wrong picture or a gray box where a picture should be. I only get the text. Ive tried adding open graph plugins, Ive tried debugging on facebook which grabs everything except the picture, Ive tried loading a picture into the SEO plugin to fall back on, Ive spent hours google searching for solutions. Everything on my sight appears to work fine except this one thing and nothing Ive tried works. Help!

  38. For the last three days I am having trouble with sharing my new posts on FB. The thumb image refuses to show up and I cannot figure out why – mostly because I am a newbie!. However, I am able to share older posts correctly eg and not the a new post
    Spent most of the last three days reading through all the existing information on this subject but I am yet to find a fix.

    Would appreciate any good suggestions to solve this. Thanks.

    • For the last few days I have been unable to share my new posts on FB with the thumbnail image. However, I am able to share some of my older posts correctly. I have tried just about everything but there is no remedy. Any tips on what could be wrong? I am using the Yoast Plugin.

      Thanks.

  39. this worked for me BUT i have one more question…

    if i am only changing the TITLE of my thumbnail, I do not have a different url and i just need the title to change…since i don’t have a url i can’t put it into the facebook bugfix thing and i can’t get it to change…

  40. Explicitly Tell Facebook To Use Thumbnail of Your Choice → now we are talking, working like a charm, thank you ♥ WordPress SEO rocks!

  41. AccessPress Facebook Auto Post this error please fix connection timed out after 10001 milliseconds facebook

  42. I am using featured image as my thumbnails post. when I share my article to facebook i found that my pic not show as big as actual size and only show one og:image.

    In other case i found that some blog not using this featured image article, all file image on article show in meta tag list og:image. I see that this preview on facebook showing all image too, it look’s like simple tutorial but without text.

    I want to setting up my blog like this, show all meta ogimage file list not just one and remove og:imagewidth and height.

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