Do you want to change the default sender name and email address for outgoing WordPress emails?
By default, WordPress uses ‘WordPress’ as the sender name for all outgoing WordPress notification emails. This doesn’t look very professional, and you may want to change that to your business name.
In this article, we will show you how to easily change the default sender name and email address in outgoing WordPress emails.
Why You Should Change the Default Sender Information in WordPress?
WordPress sends several email notifications to the site administrator as well as other users on your website.
This includes very important email notifications such as forgot password emails, website error and recovery emails, new user registration, and more.
By default, it uses ‘WordPress’ as the sender’s name and a non-existent email address (wordpress@yourdomain.com) as the sender email.
Many spam filters block your WordPress emails believing it to be spam. Sometimes it does not even make it to the spam folder.
For more on this topic, take a look at our guide on how to fix WordPress not sending email issue.
The outgoing email notifications are important, and you should use your own brand and email address. This increases the authenticity of your brand and increases name recognition among your users.
For instance, if you run an online store, then you would want customers to get email notifications with your store name as the sender.
See our guide on how to get a free business email address for your website in 5 minutes.
Having said that, let’s see how to change the default sender name and email address in outgoing WordPress email notifications.
Method 1. Changing Default Sender Name and Email using WP Mail SMTP
This method is easier and recommended for all WordPress users.
For this method, we’ll be using the WP Mail SMTP Pro plugin. It is the best WordPress SMTP plugin on the market, used by over 1 million website owners.
This plugin allows you to easily change the default sender name and email address for outgoing WordPress emails. It also helps you fix the WordPress email deliverability problem.
First thing you need to do is install and activate the WP Mail SMTP Pro plugin. For more details, see our step by step guide on how to install a WordPress plugin.
Upon activation, you need to visit WP Mail SMTP » Settings to configure plugin settings. Under the Mail section, you can simply enter the email address and the name you want to use to send WordPress emails.
Below that you can find the options to set up an SMTP server to send WordPress emails. By default, the plugin will use PHP method provided by your WordPress hosting company which is less reliable.
We recommend using any of the listed SMTP services to properly send WordPress emails for higher guaranteed deliverability.
If you choose an SMTP service, then follow the on-screen instructions to connect the plugin with your SMTP service provider.
Don’t forget to click on the ‘Save Settings’ button to save your changes.
Test Your WordPress Emails
WP Mail SMTP Pro also allows you to test your WordPress email settings. Simply go to the WP Mail SMTP » Settings page and switch to the ‘Email Test’ tab.
From here, you just need to provide an email address that you can access and then click on the ‘Send Email’ button.
The plugin will now send a test email to the address you provided. You can check your inbox to make sure that you can receive WordPress emails, and it has the correct sender name and sender email address.
WP Mail SMTP works with all popular WordPress plugins like WooCommerce, WPForms, and more.
For more detailed instructions, you may want to see our article on how to use SMTP to send WordPress emails.
Method 2: Changing Default Sender Name and Email using a CB Change Mail Sender
This method is only recommended if you don’t use an SMTP service, or the first method is not working for you.
Using this method does not improve your WordPress email deliverability or make it easier to troubleshoot email issues. However, if your WordPress emails are working, then it will allow you to change sender name and email address.
First thing you need to do is install and activate the CB Change Mail Sender plugin. For more details, see our step by step guide on how to install a WordPress plugin.
Upon activation, you will notice a new menu item labeled CB Mail Sender in your WordPress admin bar. Clicking on it will take you to plugin’s settings page.
You will need to enter the name and email address you want to be used for outgoing WordPress emails.
Don’t forget to click on the save changes button to store your settings.
That’s all, your WordPress notification emails will now show the name and email address you entered in plugin settings.
There is no method provided by the plugin to test your email settings. You can do that by performing actions that generate WordPress notification emails like creating a new user, requesting a password reset, and more.
Method 3: Manually Change Sender Name and Email Address
This method is not recommended for beginners. This method requires you to paste code into your WordPress files. It also does not fix any email deliverability issues and is harder to troubleshoot.
If you are new to adding code in WordPress, then take a look at our beginners guide on pasting snippets from web into WordPress.
You will need to add the following code in your theme’s functions.php file or a site-specific plugin.
// Function to change email address
function wpb_sender_email( $original_email_address ) {
return 'tim.smith@example.com';
}
// Function to change sender name
function wpb_sender_name( $original_email_from ) {
return 'Tim Smith';
}
// Hooking up our functions to WordPress filters
add_filter( 'wp_mail_from', 'wpb_sender_email' );
add_filter( 'wp_mail_from_name', 'wpb_sender_name' );
This code simply replaces the default WordPress sender name and email address with your custom sender name and email address.
You can test this by adding a new user, changing passwords, or any other action that sends a WordPress notification email.
We hope this article helped you learn how to change the sender’s name and email address in outgoing WordPress emails. You may also want to see our guide on the best bulk email marketing services to bulk send email to all your users, and our comparison of the best WordPress page builder plugins to customize your site without any code.
If you liked this article, then please subscribe to our YouTube Channel for WordPress video tutorials. You can also find us on Twitter and Facebook.
Afshan says
Its updating contact form 7 sender name and email.
How to make it only applicable for core WordPress emailing not for contact form 7?
WPBeginner Support says
You would need to uncheck the force email and reach out to your contact form’s support for how to set it in the plugin.
Admin
Ana Bella says
Thank you so much! 2nd option worked and was so easy to setup!
WPBeginner Support says
Glad our guide was helpful
Admin
Sam says
I used method 3 as a snippet… worked great, thank you!
WPBeginner Support says
You’re welcome!
Admin
Cameron Johnson says
Hey thanks for the code it works amazing! Is there a way to change the email sender name for only the new order email and remain the rest of them the same? Thanks!
WPBeginner Support says
For that, you would want to reach out to the support for the ecommerce plugin you’re using for if they have an option to set that up.
Admin
Pieter says
Thanks a lot!
I used method 3 and it works great!
WPBeginner Support says
You’re welcome, glad our guide was helpful
Admin
Jonathan says
Hi I tried out the method of adding the code snippet to my functions. One problem that came up is that now my site is sending an extra email with no subject or content(only a blank template) along with the other notifications. After removing the code snippet it still sends these emails. After removing the code do I need to run a remove_filter() or something similar?
WPBeginner Support says
You would want to check that it isn’t being sent by one of your other plugins, this code should only change the values for the sender name. What the code modifies would be removed when you remove the code.
Admin
Felipe says
I used the Snippets plugin and it did update the from address and the name, but the name shows “my name, WordPress” Any idea what could be causing it?
WPBeginner Support says
You may want to ensure you set the sender email as well to ensure that isn’t part of the issue.
Admin
Mrunal says
I copy pasted this code into my theme’s functions.php file. Changed the email address and the name. then when i try to refresh the page, I saw the code being displayed on top of my website. I tried using the plugin as well. and the plugin didn’t work either. Please help.
WPBeginner Support says
For the code not working, you would want to ensure the code is not after a ?> in your functions.php file. For the plugin not working you may want to reach out to the plugin’s support for them to take a look at possible conflicts.
Admin
Reza Baleghi says
I just pasted the code and changed it as I wanted.
It works perfectly!
Thanks for saving lots of time.
WPBeginner Support says
Glad our guide was helpful
Admin
adil says
Thanks alot you are the best
WPBeginner Support says
You’re welcome
Admin
EA says
This was extremely helpful, thank you!
WPBeginner Support says
You’re welcome, glad our guide was helpful
Admin
M Asif Raza says
Fantastic. Its really worked for me and I have done what I wanted in few minutes. Thanks for this Blog Post
WPBeginner Support says
Glad our guide was helpful
Admin
Syam says
im using method 2, It work very well, thanks
WPBeginner Support says
Glad our recommendation was helpful
Admin
Ruth says
This works perfectly, but too well!
It overrides the from address in Gravity Forms notifications. Is there a way to only have it apply to the network administrator? We have a WordPress network, not a single site.
WPBeginner Support says
You would want to reach out to the plugin’s support for preventing it from overriding your forms for what it sounds like you’re wanting.
Admin
Livingstone says
The code worked perfectly. Thanks
WPBeginner Support says
Glad our recommendation could help
Admin
Rebecca says
This worked, thanks!
However, it still says “via server.example.com”. Anyway around this?
WPBeginner Support says
Hi Rebecca,
This is the server used to send the email. You can read our article on how to fix WordPress not sending email issue and use WP Mail SMTP plugin to fix these issues. It will allow you to change sender name and use proper SMTP server to send emails.
Admin
R says
Thanks, works!
Patrizio Racco says
This worked for me. Much appreciated
Thank you
TH says
Hi.
The emails sent from my wordpress website show extra information for the sender name ‘myemailname via msv40-sh-cicadas.mschosting.com’
How do I remove the ‘via msv40-sh-cicadas.mschosting.com’?
How do I set it up my site’s email so that it only shows myemailname?
I have done email authentication on my cpanel.
I deactivated all plugins to check but still the same.
Thanks for the help.
TH
Anil says
I have also same problem. any one can help me
Swayam Dhawan says
Thanks for the Code Specifically, It helped me to not to increase my number of plugins.
Vaibhav Bajpai says
Thanks! It worked.
MELLOR says
Hi thanks for putting this in. It works for anything that doesn’t populate these fields, as per Gravity Forms example above, but because this is an output filter it changes anything you send to these values.
I can code but not WordPress, but I will take your template code above and pop in a conditional test for the known wordpress values…
if $original_email_from = “WordPress” then change it,
likewise if $original_email_address = “wordpress@” then change it.
Otherwise leave well alone.
Then it will work for any calling plugin that does fill these or any of these fields.
I chose to change the core code, unfortunately, JETPACK puts these values back in when it calls wp_mail so my default value change was useless because they only changed if the values where not given….lol
On the flip side, the FILTER you gave above comes in AFTER everything else, so it obliterates even the values from plugins like Gravity.
So if anyone can code the conditional statement – only change if it contains the values “WordPress” (and possibly any derivatives) then that will definately fix all scenarios.
If there’s no one to hand, then I will possible get it done in a while for my own site so that it doesn’t look like a phishing site whenever it emails anyone… lol because the from name won’t match my identity or domain or ssl certificate. Until then I have switched off JetPack.
Many thanks for the base code, it will really help me work out the rest.
Bryan says
Hi Syed, I noticed that while it works for other notifications, it didn’t work for the initial new user registration email. When a new user registers on my site, it is still not using the updated sender namer and email. Do you know why?
Emmanuel says
Great, it worked perfectly. Thank you
Christian says
Thank you. It works perfect!
Joshua says
Wow, it works…
Aurélien Denis says
I’ve been using this method for years… but be careful it’s not compatible with plugins like Gravity Forms who already change this.
WPBeginner Support says
If you are using a contact form plugin like WPForms or GravityForms, then you can set sender name and email address in plugin settings. However, this is mostly used by the emails sent by the plugin and not for the WordPress notification emails.
Admin
plu2 says
Thank you for this great tip.
For user friendliness you could consider removing the line numbers in the method 2 code.
WPBeginner Support says
These lines are added by the plugin we use for syntax highlighting and easy embedding of code in WordPress posts. You can click on the tiny ‘code’ button at the top right corner of the snippet to view and copy the raw code with no line numbers.
Admin
Collins says
It worked… thanks so much. been searching all through until i finally saw this
WPBeginner Support says
Hey Collins, glad you found it helpful
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Admin
Verdi says
Thank you!