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How to Change Sender Name in Outgoing WordPress Email

Do you want to change the default sender name and email address for outgoing WordPress emails?

By default, WordPress uses ‘WordPress’ as the sender name for all outgoing WordPress notification emails. This doesn’t look very professional, and you may want to change that to your business name.

In this article, we will show you how to easily change the default sender name and email address in outgoing WordPress emails.

Changing sender name and email address in outgoing WordPress emails

Why You Should Change the Default Sender Information in WordPress?

WordPress sends several email notifications to the site administrator as well as other users on your website.

This includes very important email notifications such as forgot password emails, website error and recovery emails, new user registration, and more.

By default, it uses ‘WordPress’ as the sender’s name and a non-existent email address (wordpress@yourdomain.com) as the sender email.

Many spam filters block your WordPress emails believing it to be spam. Sometimes it does not even make it to the spam folder.

For more on this topic, take a look at our guide on how to fix WordPress not sending email issue.

The outgoing email notifications are important, and you should use your own brand and email address. This increases the authenticity of your brand and increases name recognition among your users.

For instance, if you run an online store, then you would want customers to get email notifications with your store name as the sender.

See our guide on how to get a free business email address for your website in 5 minutes.

Having said that, let’s see how to change the default sender name and email address in outgoing WordPress email notifications.

Method 1. Changing Default Sender Name and Email using WP Mail SMTP

This method is easier and recommended for all WordPress users.

For this method, we’ll be using the WP Mail SMTP Pro plugin. It is the best WordPress SMTP plugin on the market, used by over 1 million website owners.

This plugin allows you to easily change the default sender name and email address for outgoing WordPress emails. It also helps you fix the WordPress email deliverability problem.

First thing you need to do is install and activate the WP Mail SMTP Pro plugin. For more details, see our step by step guide on how to install a WordPress plugin.

Upon activation, you need to visit WP Mail SMTP » Settings to configure plugin settings. Under the Mail section, you can simply enter the email address and the name you want to use to send WordPress emails.

Change sender name and email in WordPress using WP Mail SMTP

Below that you can find the options to set up an SMTP server to send WordPress emails. By default, the plugin will use PHP method provided by your WordPress hosting company which is less reliable.

We recommend using any of the listed SMTP services to properly send WordPress emails for higher guaranteed deliverability.

Select mailer

If you choose an SMTP service, then follow the on-screen instructions to connect the plugin with your SMTP service provider.

Don’t forget to click on the ‘Save Settings’ button to save your changes.

Test Your WordPress Emails

WP Mail SMTP Pro also allows you to test your WordPress email settings. Simply go to the WP Mail SMTP » Settings page and switch to the ‘Email Test’ tab.

Test WordPress emails using WP Mail SMTP

From here, you just need to provide an email address that you can access and then click on the ‘Send Email’ button.

The plugin will now send a test email to the address you provided. You can check your inbox to make sure that you can receive WordPress emails, and it has the correct sender name and sender email address.

WP Mail SMTP works with all popular WordPress plugins like WooCommerce, WPForms, and more.

For more detailed instructions, you may want to see our article on how to use SMTP to send WordPress emails.

Method 2: Changing Default Sender Name and Email using a CB Change Mail Sender

This method is only recommended if you don’t use an SMTP service, or the first method is not working for you.

Using this method does not improve your WordPress email deliverability or make it easier to troubleshoot email issues. However, if your WordPress emails are working, then it will allow you to change sender name and email address.

First thing you need to do is install and activate the CB Change Mail Sender plugin. For more details, see our step by step guide on how to install a WordPress plugin.

Upon activation, you will notice a new menu item labeled CB Mail Sender in your WordPress admin bar. Clicking on it will take you to plugin’s settings page.

CB Mail Sender

You will need to enter the name and email address you want to be used for outgoing WordPress emails.

Don’t forget to click on the save changes button to store your settings.

That’s all, your WordPress notification emails will now show the name and email address you entered in plugin settings.

There is no method provided by the plugin to test your email settings. You can do that by performing actions that generate WordPress notification emails like creating a new user, requesting a password reset, and more.

Method 3: Manually Change Sender Name and Email Address

This method is not recommended for beginners. This method requires you to paste code into your WordPress files. It also does not fix any email deliverability issues and is harder to troubleshoot.

If you are new to adding code in WordPress, then take a look at our beginners guide on pasting snippets from web into WordPress.

You will need to add the following code in your theme’s functions.php file or a site-specific plugin.


// Function to change email address
function wpb_sender_email( $original_email_address ) {
    return 'tim.smith@example.com';
}

// Function to change sender name
function wpb_sender_name( $original_email_from ) {
	return 'Tim Smith';
}

// Hooking up our functions to WordPress filters 
add_filter( 'wp_mail_from', 'wpb_sender_email' );
add_filter( 'wp_mail_from_name', 'wpb_sender_name' );

This code simply replaces the default WordPress sender name and email address with your custom sender name and email address.

You can test this by adding a new user, changing passwords, or any other action that sends a WordPress notification email.

We hope this article helped you learn how to change the sender’s name and email address in outgoing WordPress emails. You may also want to see our guide on the best bulk email marketing services to bulk send email to all your users, and our comparison of the best WordPress page builder plugins to customize your site without any code.

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Reader Interactions

52 CommentsLeave a Reply

  1. Its updating contact form 7 sender name and email.
    How to make it only applicable for core WordPress emailing not for contact form 7?

    • You would need to uncheck the force email and reach out to your contact form’s support for how to set it in the plugin.

      Admin

  2. Hey thanks for the code it works amazing! Is there a way to change the email sender name for only the new order email and remain the rest of them the same? Thanks!

    • For that, you would want to reach out to the support for the ecommerce plugin you’re using for if they have an option to set that up.

      Admin

  3. Hi I tried out the method of adding the code snippet to my functions. One problem that came up is that now my site is sending an extra email with no subject or content(only a blank template) along with the other notifications. After removing the code snippet it still sends these emails. After removing the code do I need to run a remove_filter() or something similar?

    • You would want to check that it isn’t being sent by one of your other plugins, this code should only change the values for the sender name. What the code modifies would be removed when you remove the code.

      Admin

  4. I used the Snippets plugin and it did update the from address and the name, but the name shows “my name, WordPress” Any idea what could be causing it?

    • You may want to ensure you set the sender email as well to ensure that isn’t part of the issue.

      Admin

  5. I copy pasted this code into my theme’s functions.php file. Changed the email address and the name. then when i try to refresh the page, I saw the code being displayed on top of my website. I tried using the plugin as well. and the plugin didn’t work either. Please help.

    • For the code not working, you would want to ensure the code is not after a ?> in your functions.php file. For the plugin not working you may want to reach out to the plugin’s support for them to take a look at possible conflicts.

      Admin

  6. I just pasted the code and changed it as I wanted.
    It works perfectly!
    Thanks for saving lots of time. :-)

  7. Fantastic. Its really worked for me and I have done what I wanted in few minutes. Thanks for this Blog Post :)

  8. This works perfectly, but too well!

    It overrides the from address in Gravity Forms notifications. Is there a way to only have it apply to the network administrator? We have a WordPress network, not a single site.

    • You would want to reach out to the plugin’s support for preventing it from overriding your forms for what it sounds like you’re wanting.

      Admin

  9. Hi.
    The emails sent from my wordpress website show extra information for the sender name ‘myemailname via msv40-sh-cicadas.mschosting.com’

    How do I remove the ‘via msv40-sh-cicadas.mschosting.com’?

    How do I set it up my site’s email so that it only shows myemailname?

    I have done email authentication on my cpanel.
    I deactivated all plugins to check but still the same.

    Thanks for the help.
    TH

  10. Hi thanks for putting this in. It works for anything that doesn’t populate these fields, as per Gravity Forms example above, but because this is an output filter it changes anything you send to these values.

    I can code but not WordPress, but I will take your template code above and pop in a conditional test for the known wordpress values…

    if $original_email_from = “WordPress” then change it,

    likewise if $original_email_address = “wordpress@” then change it.

    Otherwise leave well alone.

    Then it will work for any calling plugin that does fill these or any of these fields.

    I chose to change the core code, unfortunately, JETPACK puts these values back in when it calls wp_mail so my default value change was useless because they only changed if the values where not given….lol

    On the flip side, the FILTER you gave above comes in AFTER everything else, so it obliterates even the values from plugins like Gravity.

    So if anyone can code the conditional statement – only change if it contains the values “WordPress” (and possibly any derivatives) then that will definately fix all scenarios.

    If there’s no one to hand, then I will possible get it done in a while for my own site so that it doesn’t look like a phishing site whenever it emails anyone… lol because the from name won’t match my identity or domain or ssl certificate. Until then I have switched off JetPack.

    Many thanks for the base code, it will really help me work out the rest.

  11. Hi Syed, I noticed that while it works for other notifications, it didn’t work for the initial new user registration email. When a new user registers on my site, it is still not using the updated sender namer and email. Do you know why?

  12. I’ve been using this method for years… but be careful it’s not compatible with plugins like Gravity Forms who already change this.

    • If you are using a contact form plugin like WPForms or GravityForms, then you can set sender name and email address in plugin settings. However, this is mostly used by the emails sent by the plugin and not for the WordPress notification emails.

      Admin

  13. Thank you for this great tip.

    For user friendliness you could consider removing the line numbers in the method 2 code.

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