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SiteGround is one of the most popular and highest-rated hosting providers in the WordPress community. They provide unique in-house WordPress speed and security solutions to make your site as fast and secure as possible. They are known for the best 24/7 support in the industry. This is also why we use SiteGround for hosting the WPBeginner website. SiteGround features include automatic upgrades, daily backups, built-in WP caching, free CDN, free SSL, one-click staging, and GIT version control. They are also one of the few companies offering location-specific hosting with 6 data centers in the USA, Europe, Asia, and Australia. On top of all this, they have ะฐ special 83% discount for WPBeginner readers.

Pros:

  • Fast servers powered by Google Cloud
  • Great customer support
  • 1-click WordPress install
  • Free SSL, CDN, and website backups
  • Easy staging tools
  • Free website migration

Cons:

  • Slightly more expensive

WPBeginner users get an exclusive 83% off discount and free SSL!

Visit SiteGround

(this discount will be applied automatically)

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SiteGround Review From Our Experts

Iโ€™ve used SiteGround for more than a decade now, and it continues to impress me with its performance, reliability, and support. Iโ€™ve tested just about every major web host out there, but SiteGround still holds a top spot on my list.

We actually host WPBeginner and several of our partner sites on SiteGroundโ€™s cloud platform. This gives us a clear, behind-the-scenes look at how their servers perform under real traffic conditions.

If youโ€™re looking for premium hosting that delivers fast speeds, strong security, and helpful customer service, then SiteGround is a solid option. Still, there are some trade-offs, especially when it comes to pricing and storage limits.

In this updated review, Iโ€™ll share my personal experience with SiteGround, including performance test results, support interactions, and screenshots of the tools youโ€™ll be using. By the end, youโ€™ll know whether SiteGround is a good fit for your website.

Quick Answer: Is SiteGround a Good Web Host?

Yes. SiteGround is one of the best premium WordPress hosts Iโ€™ve tested, with a 592ms load time and 100% uptime in my tests. Plans start at $2.99 per month and now include a free domain for the first year.

My Verdict on SiteGround

Based on extensive testing, I recommend SiteGround for users who need fast speeds, reliable uptime, and excellent support. It’s ideal for businesses, agencies, and serious bloggers.

It stands out for its performance, Google Cloud infrastructure, and built-in tools like the Speed Optimizer plugin that actually make a difference. We host WPBeginner on SiteGround, so Iโ€™ve seen firsthand how well it handles real traffic and day-to-day use.

โญ Rating:5 out of 5
โšก Load Time:592 ms
๐Ÿ“ˆ Uptime:100%
๐Ÿ“ˆ Best For:Agencies, bloggers, and businesses who want performance and peace of mind
๐Ÿ”ฅ What Stands Out:Google Cloud platform, daily backups, built-in caching, free first-year domain, top-tier support
๐Ÿ’ก Pro Tip:The GrowBig plan gives you access to staging, ultrafast PHP, and on-demand backups

Keep reading to see exactly how I tested SiteGround and what I discovered during the process.

My Hosting Evaluation Criteria

Based on user feedback on WPBeginner and our own experiences, we have learned what matters the most when choosing a hosting provider.

When evaluating a hosting provider, I focus on the following areas.

  • Ease of Use: I tested their custom Site Tools dashboard and setup flow to see how beginner-friendly it is.
  • Speed and Reliability: I ran GTmetrix speed tests and monitored uptime and response times across multiple locations.
  • Stress Testing: Using K6, I simulated 50 concurrent users to see how SiteGround performs under load.
  • Support Experience: I chatted with SiteGround support and used their AI assistant to resolve common hosting questions.
  • Pricing and Plan Value: I reviewed features across all shared plans to see what youโ€™re actually getting for your money.
How Did I Test SiteGround?

To give you an honest SiteGround review, I used the same process we follow for every hosting provider on WPBeginner.

Hereโ€™s exactly what I did:

Live WordPress Site Setup: I signed up for the GrowBig plan and installed WordPress using SiteGroundโ€™s 1-click setup. I added demo content, plugins, and media to simulate a real website.

Speed Testing with GTmetrix: I used GTmetrix to run multiple page speed tests from different locations to measure load time and Core Web Vitals.

Stress Testing with K6: I simulated 50 virtual users accessing the site at once to test how well SiteGroundโ€™s servers handle sudden traffic spikes.

Response Time Monitoring: I used PageSpeedPlus to test server response times from key regions, including the US, Europe, and Asia.

Uptime Monitoring: I enabled real-time uptime tracking to check for any downtime or slowdowns during the test period.

Support Interactions: I contacted support through live chat and tested their AI-powered assistant for helpfulness and accuracy.

This process gives a full picture of what you can expect from SiteGround as a real customer.

Why You Can Trust WPBeginner ๐Ÿงก

Why You Can Trust WPBeginner

Iโ€™ve been reviewing WordPress hosts for over a decade and rely on real test data, not just specs or affiliate commissions.

We also use SiteGround to host WPBeginner and several of our partner websites, which means we have deep, first-hand experience with how it performs at scale.

You can read more about our testing standards and editorial process here.

Bottom line: SiteGround combines speed, uptime, and reliable support in one package. If you’re looking for premium hosting with a simple setup, itโ€™s worth the price.

Letโ€™s take a look at the full test results and how SiteGround compares to other hosts. Here is a list of areas I’ll cover in this review:

About SiteGround

SiteGround is a popular web hosting company founded in 2004 that provides a range of hosting services built on Google Cloud infrastructure. It has built a solid reputation and is one of the most trusted hosting companies for WordPress users.

The company operates in several countries and has 11 data centers on multiple continents, including North America, Europe, Asia, and Australia. This makes it easy to host your site close to your audience.

Today, SiteGround hosts more than 3 million domains and has a team of over 500 people. Itโ€™s a well-established company with deep experience in hosting and support.

SiteGround website

Why Choose SiteGround?

SiteGround gives you premium speed and security without any technical setup on your end.

  • Fast Google Cloud servers with built-in caching
  • Daily backups, free SSL, CDN, and email on every plan

SiteGround Pros and Cons

SiteGround is a high-performing host that weโ€™ve used on several of our own sites, including WPBeginner. But like any provider, it comes with trade-offs you should know about before you sign up.

Pros ๐Ÿ‘
  • Excellent performance and speed, even under load
  • Google Cloud infrastructure and fast SSD storage
  • Daily backups and built-in caching with all plans
  • Free domain name for the first year on all plans
  • Custom Site Tools dashboard is fast and easy to use
  • The support team is knowledgeable and responsive
  • Free site migration with the SiteGround Migrator plugin
Cons ๐Ÿ‘Ž
  • Higher renewal rates after the first term
  • Domain privacy costs extra after the first year
  • Storage is limited compared to some competitors
  • Staging tools and premium features start with GrowBig

If youโ€™re focused on performance, support, and peace of mind, SiteGround still offers a solid return on investment. While the renewal rates are higher, this is a common practice in the hosting industry, so we recommend signing up for a longer term to lock in the best introductory price.

SiteGround Performance Tests

While price often plays a significant role when choosing a web host, you can’t compromise on performance.

This is why I decided to run my tests to thoroughly review SiteGround’s performance. To provide a complete picture, I ran tests focusing on four key areas: website speed, server stress handling, uptime reliability, and global response time.

SiteGround Speed Test Results

I ran SiteGroundโ€™s performance tests using GTmetrix on a live WordPress demo site. The results were impressive right out of the box.

The site earned an A grade in GTmetrix with a perfect 100% performance score. The fully loaded time was just 592 milliseconds. The Largest Contentful Paint came in at 497ms, and the First Contentful Paint happened in just 336ms. Thatโ€™s blazing fast, even before enabling extra optimization tools.

The test also recorded a Total Blocking Time of 0ms and a Cumulative Layout Shift of 0. In plain terms, that means the page doesnโ€™t freeze or jump around while it loads, which makes for a smooth visitor experience.

These results put SiteGround in the top tier of shared hosting providers when it comes to raw speed. Itโ€™s quick enough for serious websites and small businesses alike.

SiteGround speed test result

SiteGround Stress Test Results

I used the K6 tool to simulate up to 50 visitors accessing the site at once to see how SiteGroundโ€™s servers would hold up under pressure.

During the stress test, SiteGround handled the traffic smoothly. Response times remained stable even as the number of virtual users increased. There were no timeouts or spikes, which means the hosting infrastructure is well-optimized for bursts of traffic.

This test confirms that SiteGround is a strong choice if your website needs to handle traffic surges, such as product launches or viral blog posts.

SiteGround Stress Test K6 Results

SiteGround Uptime Test Results

Uptime is where SiteGround really shines. I enabled continuous monitoring during the review period, and SiteGround delivered 100% uptime.

Most hosting companies promise 99.9% uptime, which allows for nearly 9 hours of downtime per year. SiteGroundโ€™s performance went above that, with zero outages recorded during testing.

If you run a site that canโ€™t afford to go offline, like a business site or online store, SiteGround is a dependable choice.

SiteGround uptime test result

SiteGround Response Time Test Results

I used PageSpeedPlus to test server response times from six different regions to measure global performance. SiteGround showed consistently strong performance across the board.

In Oregon, the server delivered the first byte in 761 milliseconds, and the site fully loaded in just 1 second with a render time of 46ms. European regions like Frankfurt and Ireland loaded in around 2.5 seconds. Even distant regions like Tokyo and Canada Central stayed within acceptable performance limits, though naturally a bit slower due to distance from the origin server.

This confirms that SiteGroundโ€™s global infrastructure, with data centers on multiple continents including North America, Europe, Asia, and Australia, can deliver fast speeds no matter where your visitors come from.

SiteGround response time test result

SiteGround Hosting Plans and Features

SiteGround provides four main types of hosting: Shared Hosting, Managed WordPress Hosting, WooCommerce Hosting, and Cloud Hosting. Each category is designed to fit different needs, from personal blogs and client sites to large eCommerce stores.

All plans include free SSL, email hosting, daily backups, a custom control panel, and a built-in caching system. You also get a free domain name for the first year with every plan. Even the entry-level plan offers more than most basic shared hosts.

SiteGround has also added AI tools to all of its plans. Every account includes SiteGround AI Studio with 20,000 free monthly tokens, which lets you chat with popular AI models like ChatGPT, Claude, and Gemini. Thereโ€™s also a built-in AI agent that can update content, manage plugins, and make bulk changes on your WordPress site from a simple chat.

Hereโ€™s a quick overview of what SiteGround offers:

  • Shared Hosting: Ideal for beginners, bloggers, or anyone launching a small site. Includes everything needed to run a WordPress website.
  • Managed WordPress Hosting: Built on the same shared infrastructure but optimized specifically for WordPress performance and security.
  • WooCommerce Hosting: Aimed at online stores, with extra tools and caching settings tailored for WooCommerce.
  • Cloud Hosting: For growing businesses and high-traffic sites. More scalable and customizable than shared plans, with dedicated resources and flexible upgrades.

At WPBeginner, we use SiteGroundโ€™s enterprise infrastructure to host several of our partner sites. It gives us the speed and reliability we need at scale, with a technical team thatโ€™s been rock-solid whenever we needed help. Read our case study explaining why we switched to SiteGround.

SiteGround Shared Hosting Plans (Detailed Breakdown)

If youโ€™re starting a new site or blog, SiteGroundโ€™s shared hosting is where Iโ€™d begin. All three tiers offer solid value, but the differences matter depending on how many sites you run and whether you need staging or priority support.

  • Startup Plan: Best for beginners or single-site users. You get 10 GB SSD storage, a free domain for the first year, free SSL, CDN, email, backups, and all essential features. It supports around 10,000 monthly visits.
  • GrowBig Plan: This is the plan I recommend most. It supports unlimited sites, includes 50 GB storage, and unlocks key features like staging, on-demand backups, and SiteGroundโ€™s Ultrafast PHP. Think of it as an express lane for your website’s code, making it run faster and handle more visitors. It’s a good fit for sites up to 100,000 visits per month.
  • GoGeek Plan: Designed for developers or businesses managing multiple client sites. Includes 100 GB storage, white-label tools, Git integration, more server resources, and priority support. It can handle up to 400,000 monthly visits.
SiteGround pricing

No matter which plan you choose, SiteGround makes it easy to scale up later. The traffic numbers are guidelines, and actual performance also depends on how well your site is optimized. Youโ€™re never locked in, and everythingโ€™s built with WordPress in mind.

SiteGround Pricing (What You Get for the Money)

SiteGround is often seen as a premium host, and for good reason. Itโ€™s not the cheapest option, but it packs in more tools, support, and speed features than most shared hosts. Iโ€™ve personally paid for GrowBig and GoGeek plans in different client projects, and theyโ€™ve always delivered consistent value.

They frequently run introductory deals, so you can start as low as $2.99/month. But keep in mind: renewal prices jump significantly after the first term. Startup renews at $17.99/month, GrowBig at $29.99/month, and GoGeek at $44.99/month. If you want the best value, go for a longer term upfront.

PlanStartupGrowBigGoGeek
Intro Price$2.99/mo$4.99/mo$7.99/mo
Renewal Price$17.99/mo$29.99/mo$44.99/mo
Websites1UnlimitedUnlimited
Storage10 GB50 GB100 GB
Traffic~10,000 visits~100,000 visits~400,000 visits
Free Domain (1st Year)โœ…โœ…โœ…
Daily Backupsโœ…โœ…โœ…
StagingโŒโœ…โœ…
Priority SupportโŒโŒโœ…
Free CDNโœ…โœ…โœ…
Built-in Cachingโœ…โœ…โœ…

Each plan includes free SSL, a custom control panel (Site Tools), unlimited bandwidth, and helpful WordPress plugins like Speed Optimizer (formerly SG Optimizer). You also get access to their email marketing tool, which is surprisingly decent for basic campaigns.

How Good Is SiteGround Support?

SiteGround has always had a reputation for responsive and helpful support. Iโ€™ve personally reached out to them multiple times while managing client sites and my own test environments. In nearly every case, I was connected to someone knowledgeable within minutes.

They offer 24/7 live chat, ticket support, and phone support. Youโ€™ll also find a robust knowledge base and an AI-powered support assistant inside your Site Tools dashboard. The chatbot is trained on real customer questions and can resolve many issues without human involvement.

SiteGround AI support assistant

One of my favorite things is how deeply integrated the support options are. If youโ€™re inside the Site Tools dashboard, you can launch help without ever opening a new tab. It makes troubleshooting a lot faster.

They also publish hundreds of well-organized tutorials and video walkthroughs, which is ideal if you like solving things on your own. We’ve used their documentation often when training writers and new team members working on WordPress setups.

SiteGround support website

Overall, SiteGround support is reliable and fast. But if you’re used to support via email, note that email-based help is not offered; you’ll need to go through chat or ticketing. Still, for most users, that’s not a dealbreaker.

SiteGround Technology Stack

SiteGround isnโ€™t just another hosting company riding on marketing. Theyโ€™ve built a high-performance platform that blends Google Cloud infrastructure with a set of in-house technologies designed for serious speed and reliability.

Weโ€™ve hosted WPBeginner and several partner sites on SiteGround and consistently benefited from their fast stack, caching layers, and resource efficiency. Key components of this stack include Google Cloud infrastructure, a custom Ultrafast PHP setup, the multi-layer SuperCacher system, and a proprietary CDN.

Hereโ€™s a breakdown of what powers it all behind the scenes.

  • Google Cloud Infrastructure: SiteGround runs on the Google Cloud network with distributed SSD storage. This ensures fast connections, excellent redundancy, and top-tier availability.
  • Ultrafast PHP: Their custom ultrafast PHP implementation reduces the time to first byte and improves memory efficiency. Itโ€™s one of the reasons our test sites loaded 30% faster compared to standard PHP setups.
  • Custom MySQL Configuration: Their database is optimized to handle many visitor actions at once, like searches or form submissions. This prevents the site from slowing down during busy periods, which is critical for high-traffic WordPress sites.
  • SuperCacher: SiteGroundโ€™s three-layer caching system includes static cache, dynamic cache, and Memcached. Dynamic caching is turned on by default, and it made a noticeable difference during our stress testing.
  • Blazing Fast CDN: Their in-house CDN is easy to set up, and it caches content on more than 170 edge locations across the Google Cloud network to serve users from the nearest location. That helps reduce load times globally.
  • Brotli Compression: Brotli, developed by Google, produces smaller file sizes than gzip. Itโ€™s already deployed across all SiteGround servers and helped reduce page weight in our GTmetrix tests.
  • Quick Tech Adoption: SiteGround regularly rolls out support for the latest stable versions of PHP and HTTP protocols and was among the first to deploy TLS 1.3 and OCSP stapling.
  • Speed Optimizer Plugin: For WordPress users, SiteGround provides a powerful performance plugin (formerly called SG Optimizer) that gives you fine-grained control over caching, image optimization, lazy loading, and more.
SiteGround technology stack diagram

When you combine all of these, itโ€™s clear SiteGround isnโ€™t relying on just one feature to stay competitive. Theyโ€™ve built a lean, scalable tech stack that works well whether youโ€™re hosting a simple blog or a busy WooCommerce site.

SiteGround Security Features

SiteGround implements a comprehensive security system that includes real-time server monitoring, a custom Web Application Firewall (WAF), an AI-driven anti-bot system, and daily backups. This multi-layered approach protects both their servers and your individual website from emerging threats.

  • Real-time server monitoring: Their systems scan for problems every 0.5 seconds, which helps them catch issues before they escalate.
  • In-house firewall rules: Their team adds hundreds of new rules each year to defend against the latest WordPress-specific vulnerabilities.
  • AI anti-bot protection: Their AI blocks millions of brute-force attempts, spam bots, and other threats before they reach your site.
  • Security Optimizer plugin: This free WordPress plugin (formerly SiteGround Security) adds login protection, malware scanning, and advanced security settings for non-tech users.
  • Native CDN with DDoS protection: When you enable their CDN, your content is distributed globally, masking your serverโ€™s origin IP and filtering out suspicious traffic.
  • Daily off-site backups: Your website is backed up every 24 hours, and those backups are stored across multiple data centers for extra safety.
  • Monthly security reports: SiteGround sends a detailed breakdown of your siteโ€™s security score with actionable recommendations for improving weak areas.

SiteGround security features

If you want an extra layer of protection on top of SiteGroundโ€™s daily backups, you can also keep your own off-site copies with a WordPress backup plugin like Duplicator.

One detail worth knowing: domain privacy is free for the first year on supported domain extensions, but it renews at an extra yearly cost after that.

Overall, SiteGround offers one of the most complete security packages in the shared hosting space without requiring you to configure everything manually.

Conclusion: Is SiteGround the Right Choice for You?

After a detailed review, SiteGround is an excellent choice for users who prioritize premium performance, reliability, and expert support. Its plans include powerful features like daily backups, SSD storage, a free first-year domain, and SiteGround’s free CDN.

However, it may not be the best fit for everyone. If you’re on a strict budget, the renewal prices after the first term can feel steep, and a cheaper host might be a better starting point. But if you’re ready to invest in quality hosting that delivers on its promises, SiteGround is a top contender.

Ready to get started with SiteGround? Click here to choose your hosting plan today.

SiteGround Coupon

WPBeginner users get an exclusive discount of up to 83% and free SSL with our SiteGround coupon code.

All you have to do is click on this link to make a purchase. The discount will be applied automatically.

Frequently Asked Questions About SiteGround Hosting

In this detailed SiteGround review, we looked at all aspects of their hosting services. The following are some of the most frequently asked questions about SiteGround by our users.

Where are SiteGround servers located?

SiteGround has 11 data centers on multiple continents, including locations in the United States, Europe (Madrid, London, Frankfurt, Paris, and Eemshaven), Singapore, and Sydney. You can choose a server location close to your audience when signing up.

Is SiteGround a Russian company?

No. SiteGround is a Bulgarian company founded in Sofia in 2004, with offices across Europe. Its hosting runs on Google Cloud infrastructure with data centers in the US, Europe, Asia, and Australia.

Why choose SiteGround for WordPress hosting?

SiteGround offers a highly optimized WordPress hosting platform. Each plan includes its own in-house security features and WordPress tweaks that boost your WordPress site speed and performance.

You can easily set up a WordPress website with their 1-click WordPress installation. You can also move existing WordPress websites using the SiteGround Migrator plugin.

Does SiteGround support WooCommerce?

SiteGround specializes in WordPress and WooCommerce hosting. If you are building a WooCommerce store, then you can rely on SiteGround’s optimizations for consistent performance and reliability.

They are one of the top WooCommerce hosting providers and make it super easy to start an online store without any special technical skills.

Does SiteGround offer a website builder?

Yes, SiteGround now offers its own free website builder that you can use to create a simple site quickly. That said, you can still pick the best website builder for your needs.

They allow you to easily install WordPress, Joomla, Drupal, and many other site builder platforms. On the SiteGround platform, you can also create unlimited web pages without any restrictions.

Does SiteGround offer cPanel hosting?

No, SiteGround no longer offers cPanel hosting. Once cPanel raised its licensing fees, SiteGround decided to remove cPanel hosting and instead built a far superior web hosting control panel for both beginners and advanced users. This allows them to offer managed WordPress hosting-like features without the high costs.

Is SiteGround better than Bluehost?

SiteGround and Bluehost used to offer the same features, but with recent innovations, SiteGround has significantly improved its hosting technology.

SiteGround is better than Bluehost in terms of overall performance, technology infrastructure, and support quality. However, with all this innovation, SiteGround pricing is significantly higher.

So, when it comes to pricing, Bluehost is better than SiteGround because its plans cost less, especially when it’s time to renew.

For more details, see our honest comparison of SiteGround vs. Bluehost vs. WP Engine.

How does SiteGround compare with other hosting providers?

Readers often ask us how SiteGround compares with GoDaddy, Hostinger, HostGator, GreenGeeks, DreamHost, A2 Hosting, and other web hosting services.

They all used to provide similar features and technology, but over the last few years, SiteGround has really stepped up its innovation.

With all the managed WordPress hosting features, Google Cloud infrastructure, AI tools, and custom performance optimization, SiteGround is now in a class of its own with its premium hosting.

Does SiteGround offer a free domain name?

Yes, SiteGround currently includes a free domain name for the first year with all of its hosting plans. You can register a .com, .us, .org, or .net domain at no extra cost during signup. You can also buy a domain name from another registrar and point it to your SiteGround account.

Can I cancel my SiteGround account and get a refund?

SiteGround offers a 30-day money-back guarantee with all its shared plans. During this period, you can try out its services. You are eligible for a refund if you cancel your account during this period. However, domain name registrations are non-refundable.

Which SiteGround plan is best for me?

Each SiteGround plan has different server resources. However, if you are just starting out, then their Startup plan would be perfect for that. You can upgrade at any time if you need more resources. Choose your SiteGround plan to get started.

WPBeginner users get an exclusive 83% off discount and free SSL!

Reader Interactions

5,081 SiteGround User ReviewsLeave a Review

  1. Magadelna from site ground is very professional, efficient, calm, cool, and helped me through my billing issue, I really was lucky to chat with her today
    thanks siteground and thanks Magadelna

  2. I appreciate very much your calm approach to help restore the last best copy of my website. I went from panic to relieved. Thanks again.

  3. Amazing support! cant say enough about them and their support … within 10-15 min you have a response and 90% fixed if you explained correctly the 1st time your issue

  4. Dimitar was very helpful and answered all of my questions satisfactorily. His help allowed me to purchase a service from Siteground (even though) I am already a satisfied customer.

  5. The agent was very helpful and understanding of my major concerns and was able to assist me with my problems and committed to fixing them and resolving my issues and concerns!

  6. Always helpful when you need assistance, great hosting service and speed tools. Quality and dedication your web presence requires. I always try to move client hosting to Siteground – it makes my job so much easier.

  7. Martin was very helpful with the issue I had.

    I would like to suggest that in the future when a site is transferred to SiteGround from another server, you routinely ask the customer to ensure the domain name is pointing to SIteGround.

  8. Petar P, one of your tech’s that actually know their stuff, after 5 phone calls on/off to support this was the only tech that managed to solve my problem.

  9. Antonio was excellent help! the professionalism and quick response time was phenomenal! This website has the best customer support! 5 stars for overall support!

  10. I am not an IT person by trade (I’m the Financial Controller), but have taken over part of the IT function of our small business due to a downsizing. I had a simple, but incredibly important question about our SSL. Nikola answered it quickly and completely. My concerns were completely wiped away in a few short keystrokes! I feel that I am in good hands and will not hesitate to reach out with further questions when they come up!

  11. After many months of banging my head against the impenetrable wall of “technical service tickets” I finally threw in the towel and moved from my current host to SiteGround. The transition was seamless and the support was immediate and spot on. A simple question in chat was answered to perfection AND I was offered a link to a clarifying article related to the FTP program I used. Service beyond expectations. Just the best.

  12. Maksim saved my day :)
    He was very kind and showed me everything I need help with.
    Thank you again!

  13. I spoke to Liliya S who was very helpful when it came to my billing questions. She understood all my issues and the communication was excellent

  14. Nikola immediately zeroed in on my problem and offered not only to fix it for me, but to explain how I could do it correctly the next time.
    Very helpful and kind.

  15. As always excellent and patient help from the siteground team. I have spoken with 4 different people over the last 2 days and they have all been very helpful. This is why I continue to use siteground, the support.

  16. I’ve had incredible customer service every time I’ve required assistance with my hosting/domain over the past two years. You may have to be a little patient sometimes during an online chat, but I’d say no more than a few minutes in between responses, maybe 5 on a busy day. I just keep in mind that they are also likely helping other people as well, but the quality of their training shows. Great job on the customer service end everyone.

  17. Prompt speedy responses. Also very knowledgeable. So far every support request has been great. Kudos to the Siteground team.

  18. Really helpful and quick support. Very impressed!!! Had a problem with WP ALL Import and timeouts… Thanks a lot!

  19. We have recommended Site Ground to new web clients for a couple of years. I’ve recently needed support for a couple of site issues and a new site and the online support has been great as usual. Thank you.

  20. Absolutely needed and got technical hand holding in making a decision to move from current hosting firm to a new one. Clarity of answers and immediate understanding of a complex (to me) situation was a help in moving forward.

  21. Siteground support is excellent. I highly recommend Siteground based on the speed and support provided. Thank you.

  22. Siteground proves itself again as an amazing host. After messing up a new domain install, customer service came to the rescue within minutes. Thanks

  23. Excellent customer service fro siteground. They might be expensive but if you need great customer service, 99.99 percent uptime and easy to use features such as one click installs etc, then this is the hosting service for you.

  24. Excellent support as always – quick from start to finish and make’s SiteGround the only host I could consider using.

  25. Dimitri P fix my website very quickly after reporting the issue of not loading he was very helpful in seeing that the task is complete in full and make sure that all was well.

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