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How to Fix Category and Comment Count After WordPress Import

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Are you noticing an incorrect comment count after importing your WordPress site?

Importing a WordPress site using the built-in importer can sometimes mess up your WordPress comments count.

In this article, we will show you how to fix category and comments count after importing WordPress.

How to Fix category and comment count after WordPress import

What Causes Category and Content Count Error in WordPress?

When you import your WordPress site using the built-in importer, it can sometimes show an inaccurate comments count or none at all.

While all the WordPress comments are safely imported and visible in the admin area, your posts will show an incorrect comment count on your website. This same import error can also impact category count and custom taxonomy count.

Fix comment count preview

As you noticed in the screenshot above, after the import our comment count and category count are showing 0 instead of the actual number.

That said, let’s take a look at how to fix this issue and see accurate comments count in WordPress.

Fixing Category and Comment Count in WordPress

First, you need to create a complete WordPress backup of your site. You should do this every time before performing a major change on your site.

We recommend using Duplicator because it is the most comprehensive WordPress backup plugin on the market.

For more details, please see this guide on how to backup your WordPress site with Duplicator.

Once you have made the backup, let’s move on to the next step.

Next, open a plain text editor like Notepad and simply copy and paste the following code:

$myConnection = mysqli_connect(DB_HOST, DB_USER, DB_PASSWORD);
if (!mysqli_connect(DB_HOST, DB_USER, DB_PASSWORD)) {  die('Could not connect: ' . mysqli_error());  }
if (!mysqli_select_db($myConnection, DB_NAME)) {  die('Could not connect: ' . mysqli_error());  }
$result = mysqli_query($myConnection, "SELECT term_taxonomy_id FROM ".$table_prefix."term_taxonomy");
while ($row = mysqli_fetch_array($result)) {
  $term_taxonomy_id = $row['term_taxonomy_id'];
  echo "term_taxonomy_id: ".$term_taxonomy_id." count = ";
  $countresult = mysqli_query($myConnection, "SELECT count(*) FROM ".$table_prefix."term_relationships WHERE term_taxonomy_id = '$term_taxonomy_id'");
  $countarray = mysqli_fetch_array($countresult);
  $count = $countarray[0];
  echo $count."<br />";
 mysqli_query($myConnection, "UPDATE ".$table_prefix."term_taxonomy SET count = '$count' WHERE term_taxonomy_id = '$term_taxonomy_id'");
$result = mysqli_query($myConnection, "SELECT ID FROM ".$table_prefix."posts");
while ($row = mysqli_fetch_array($result)) {
  $post_id = $row['ID'];
  echo "post_id: ".$post_id." count = ";
  $countresult = mysqli_query($myConnection, "SELECT count(*) FROM ".$table_prefix."comments WHERE comment_post_ID = '$post_id' AND comment_approved = 1");
  $countarray = mysqli_fetch_array($countresult);
  $count = $countarray[0];
  echo $count."<br />";
  mysqli_query($myConnection, "UPDATE ".$table_prefix."posts SET comment_count = '$count' WHERE ID = '$post_id'");

You need to replace DB_HOST, DB_USER, DB_PASSWORD with your WordPress database host (usually the localhost), database username, and password.

You can find all this information by logging into your WordPress hosting cPanel or by looking at your wp-config.php file using a file manager.

Once you have replaced the information, save this file as comments-fix.php on your desktop.

Now you will need to upload this file to your site’s root directory. You can do that by using an FTP client or by using the file manager in your web hosting control panel.

You follow our step-by-step guide on how to use FTP to upload files to WordPress for more information.

After uploading the file to your website, you need to open your web browser and go to this file:

Replace with your site’s address.

Visiting this file in your browser will run the script which simply loops through your posts, category, tags, comments, and updates the count.

Comment count fix

Important: Once you’re done fixing your WordPress comment count, you need to delete comments-fix.php file from your server.

We hope this article helped you learn how to fix category and comments counts after WordPress import. You may also want to check out our guide on how to solve the most common WordPress errors and our ultimate WordPress SEO guide to improve your rankings.

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Editorial Staff

Editorial Staff at WPBeginner is a team of WordPress experts led by Syed Balkhi with over 16 years of experience in WordPress, Web Hosting, eCommerce, SEO, and Marketing. Started in 2009, WPBeginner is now the largest free WordPress resource site in the industry and is often referred to as the Wikipedia for WordPress.

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Reader Interactions

22 CommentsLeave a Reply

  1. Syed Balkhi says

    Hey WPBeginner readers,
    Did you know you can win exciting prizes by commenting on WPBeginner?
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  2. Fitri says

    Mine is not working, all the count from comments-fix.php is appear, but when i go to single page product it still says Reviews(0)

    • WPBeginner Support says

      Your server may be running on a newer PHP version, this code was for php 5.5 and we will certainly take a look into what we can do to update the code.


  3. Peter Edwards says

    I lost most of the tag counts in a recent import – fixed this by bulk editing all the posts which were tagged and clicking update (without any changes). This triggers the tag count to be updated by wordpress core. Not sure if a similar trick would work for comments?

  4. Pare says

    Just using cPanel go to PhpMyAdmin

    Check What is category id (term_id) in table “xxx_terms” and then update count value in column count into the table “xxx_term_taxonomy” where the term_id is equal term_id of xxx_terms table which that category exists on.

    Forexample “uncategory” of product is term_id = 10 and count value is wrong, I update count value to be correct number in table “xxx_term_taxonomy” where term_id = 10. by manual on cPanel – PhpMyAdmin tool.

  5. Yuriy Smirnov says

    Doesn’t work on php7, because mysql_connect function has been removed since 7.0.0 verstion.

  6. Cosmin says

    Quick question: when replacing the DB_HOST, DB_USER, DB_PASSWORD and DB_NAME do we need to use “” or ” to enclose those values in? Or do we simply paste the values?
    I tried and I am getting 500 Internal Server Error while accessing the uploaded file

    • Tyler says

      Yes, you do need to include single quotes around those values. Author should update the snippet to reflect that. Also, author forgot to mention that DB_NAME must also be changed.

      Easy to spot, but this tutorial will fail for anyone following the instructions explicitly.

  7. Aeryn Lynne says

    After a disastrous comment import that involved Intense Debate (only thing we could do is import bits of the xml file directly into mysql after obtaining post IDs for nearly a thousand posts,) I’m definitely in need of a quick program like this to correct the count, so thank you!

    If anyone is looking to fix the comment count for one or two posts only though: instead of accessing FTP and mysql, they just need click Edit on one of the comments of the post that needs correction, and then click Update, and the post then updates the comment count for all comments involved in that post.

  8. Edwin Rio says

    hi …

    i have migrated one sito into another (i was using disqus for comments)

    now in my new site, i can see the comments on the comments area but once i activate the disqus plugin the comments are not appearing on the front end article,

    is this solution for my problem as well or my problems its most on disqus side ?

    Thanks !

  9. union says

    hi …
    i have migrated one sito into another (i was using disqus for comments)

    now in my new site, i can see the comments on the comments area but once i activate the disqus plugin the comments are not appearing on the front end article,

    is this solution for my problem as well or my problems its most on disqus side ?

    Thanks !

  10. Connor Rickett says

    That seems fairly straightforward. Thanks for putting that code together, that’s a huge help!

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