Como desativar todos os plug-ins quando não for possível acessar o WP-Admin

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1. Syed Balkhi says

   maio 29, 2024 em 2:24 pm

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2. ARoibal says

   fev 18, 2016 em 2:56 am

   I am really thankful that you posted this article. I had no idea how to fix the problem and in my case it was a plugin. Thank you!!!!

   Responder

3. Robb Dearth says

   fev 6, 2016 em 11:24 am

   I usually don’t comment on posts like this, and I know this post is insanely old (by today’s standards) but I just wanted to thank you for this quick fix. I was able to access the /plugins folder via Media Temple’s file manager, change the folder name, and target the problem plugin… THANK YOU!!!

   Responder

4. Cindy says

   jan 31, 2016 em 3:20 pm

   I could not get into my blog at all to edit anything. I followed your directions on deleting a plug-in. That fixed it. Thank you for the info and for explaining it in a way that is easy to understand!!

   Responder

   • WPBeginner Support says

     jan 31, 2016 em 5:35 pm

     Thanks, glad you found it helpful.

     Responder

     Administrador

5. Jairo Levi says

   jan 20, 2016 em 10:33 am

   Super! I was able to fix my site by renaming the Plug ins folder, then re activating the plug ins one by one.

   Just wanted to say thank you!

   Jairo.

   Responder

   • WPBeginner Support says

     jan 20, 2016 em 11:13 pm

     You are welcome

     Responder

     Administrador

6. Dennis says

   jan 18, 2016 em 4:41 am

   Hello thanks so much for the article,
   i was developing my wordpress offline using wampserver localhost.
   When i finished it worked just fine on my localhost but after uploading it i started having the issue, only the index page could load and every other page still have the offline url ( that is localhost/mysite/thepost) when i manually change the localhost url to the normal url it ought to be, i gets a 500 Internal Server Error.

   I’ve tried all method mentioned here but my problem persist.
   Please I really Need help.

   Thanks so much.

   Responder

7. Franck says

   jan 6, 2016 em 10:45 pm

   Great article! saved me a headache. Had to go through the whole process but was worth it. Now my site is back and everything up to date. Great job guys!

   Responder

8. Paolo Euvrard says

   dez 26, 2015 em 8:36 am

   Great info, it worked!!!
   Cheers

   Responder

9. maros says

   dez 23, 2015 em 12:49 pm

   ssh:
   debian@otherland:*/wp-content/plugins$ sudo chown root:root menu-icons/
   debian@otherland:*/wp-content/plugins$ sudo chmod -R 700 ./menu-icons/
   debian@otherland:*/wp-content/plugins$

   then I reloaded “tab with server error 500” and it said to me something like plugin deactivated …files not found.

   Responder

   • Brian H says

     dez 23, 2015 em 8:52 pm

     Try clearing your cookies and cache, then see if you can get into the admin panel/dashboard

     Responder

10. Lesley Parolis says

    dez 16, 2015 em 12:47 pm

    Thanks very much. It was really helpful. Deactivating the plugins solved the problem. There was one plugin which was causing the white out.

    Responder

11. Richard says

    dez 6, 2015 em 9:27 pm

    Hi. I’ve renamed the plugin folder to plugin.deactivate but still have the white screen. I was so hoping I could fix my problem as quickly and easily as other have but not as yet. Any other suggestions? Many thanks.

    Responder

    • WPBeginner Support says

      dez 7, 2015 em 2:49 am

      Switch to a default theme. You can also try deleting your .htaccess file.

      Responder

      Administrador

12. Dwayne says

    nov 22, 2015 em 1:45 pm

    Nice article. If you know which plugin is causing the problem, can you disable just that plugin from the DB?

    Responder

    • Sue Cloutier says

      dez 9, 2015 em 4:27 pm

      Yes…in the your file manager. Just did it successfully-no white death screen

      Responder

13. brian h says

    nov 10, 2015 em 1:51 pm

    You can actually do this with the theme directory as well. This is what I had to do as I had both issues, plugins behaving poorly AND a theme issue that locked me out.

    Renamed themes to themes.deactivate and it let me back in to theme management which was keeping me from going any further than dashboard PERIOD.

    Once in there it told me what theme caused the issue in detail but I still had to recreate a new directory called “themes” and copy the good themes over to it before it would let me activate a new theme!

    Hope this sheds some light on possible additional errors

    Brian:

    Responder

14. Al Betancourt says

    out 30, 2015 em 6:00 pm

    Thank You! for the instructions I was able to deactivate the plug-in causing the problem

    Responder

15. Alexsandro says

    out 28, 2015 em 6:09 pm

    Thank you very much! It works!

    Responder

16. Teejax says

    out 24, 2015 em 6:12 am

    Hi,

    Thanks for the good job.

    I run WordPress on a self-hosted IIS via virtual machine.

    Unfortunately I could not rename my plugins folder, I kept getting “folder in use”

    What do I do?

    Thanks in advance.

    Responder

    • John Wiley says

      out 26, 2015 em 1:54 pm

      Turn off the World Wide Web Publishing Service while you rename the folder. IIS is reading and locking that folder open.

      Responder

      • Haywhy blaze says

        nov 4, 2015 em 7:22 pm

        how?

        Responder

17. Fareena says

    out 21, 2015 em 4:05 pm

    Hi pls help! I have a blog on the free wordpress.com as such there is no independenthost but wordpress itself. I m unable to log on to the backend dur to 2 step authentication plugin on wordpress.
    Im trying to connect to my WP page via ftp can ypu pls confirm whether the username and password for ftp access is the same as my wordpress username password ? . At this stage I’m unable to acesss the backend and keep getting a could not connect to server error.

    I am trying to disable the 2 step authentication plugin for my site. As I no longer have the mobile sim it’s sending the verification code to. Pls help out as I’m pretty frustrated. Cheers

    Responder

    • WPBeginner Support says

      out 23, 2015 em 1:47 pm

      Please contact WordPress.com support.

      Responder

      Administrador

18. jean jacques amani says

    out 13, 2015 em 7:26 pm

    please help me!
    there is 4 days i can access my wp pannel even by FTP using filezila.
    day before i open my wp pannel and saw one plugin need an update. i’ve did the automatical updade and since my website don’t pass.
    i can’t access the directory to deactive the plugin.
    i’ve followed the step you said using phpMyAdmin but can’t find “active plugin” in wp-option
    please help me

    Responder

    • WPBeginner Support says

      out 14, 2015 em 8:21 pm

      Contact your web host to find out why you can’t access FTP. You can also access your files and folders using the file manager in cPanel (Your web hosting account dashboard).

      Responder

      Administrador

      • jean jacques amani says

        out 15, 2015 em 4:05 am

        first i have to thank you for your assistance.
        I’m using a free mode in my web host and this don’t allows me to interract with them.
        when i try to open my website in the browswer i get this message:

        Warning: require_once(assets/ilenframework/assets/lib/utils.php): failed to open stream: No such file or directory in /home/u673270787/public_html/wp-content/plugins/yuzo-related-post/yuzo_related_post.php on line 24 Fatal error: require_once(): Failed opening required ‘assets/ilenframework/assets/lib/utils.php’ (include_path=’.:/usr/lib/php’) in /home/u673270787/public_html/wp-content/plugins/yuzo-related-post/yuzo_related_post.php on line 24

        Responder

19. Pesa says

    out 10, 2015 em 8:14 am

    Great Article. Saved a lot of time troubleshooting and fixing my site. Keep up the good job.

    Responder

20. Lohith says

    out 8, 2015 em 3:13 pm

    Thanks a lot.. Your article did the miracle to my WordPress site which suddenly went blank

    Responder

21. Carla says

    set 24, 2015 em 1:00 pm

    I know my white screen came from a bad plugin and everything went sideways when I tried to uninstall it from wp-admin. Now I’m getting the white screen and the plugin is not showing up in my cPanel….what now?

    Responder

22. Squalle says

    set 24, 2015 em 8:16 am

    Huge help for me this morning! I hadn’t been on my admin panel in a few days. I open it up and selected all the plugin updates and updated them all at once… big mistake. Got the WSOD and started freaking out. lol

    Then I found this article which helped immensely! Worked like a charm. I found the bad plugin and deleted it.

    Thanks for the great article!

    Responder

    • Muhammad Awais Sarwar says

      out 10, 2015 em 3:49 pm

      I have a same problem. I can open dashboard of wordpress and also home page. But when I open any other page it says This webpage has a redirect loop

      ERR_TOO_MANY_REDIRECTS
      I remmber I only delete 2 plugins. I didn’t any update. But it remains. Kindly guide me.

      Responder

      • WPBeginner Support says

        out 11, 2015 em 12:16 am

        If you have tried deactivating all your WordPress plugins, then try this.

        Connect to your website using an FTP client. In the root directory you will find a .htaccess file. Download it to your computer. Delete the original file from your website. Visit your site’s admin area and go to Settings » Permalinks. Do not change any settings on the page, just click on the save changes button. Check your website to see if the error has resolved.

        Responder

        Administrador

        • Muhammad Awais Sarwar says

          out 12, 2015 em 2:24 pm

          Thank you for you kind reply.
          I solved the problem last night after post here.

          ”
          This is the solution and how to fix it:
          In our wp-config.php, we overwrite the given server-variables that cause the problem by adding this below your database-configuration in wp-config:

          if(isset($_SERVER[‘HTTP_X_FORWARDED_FOR’])) {
          $list = explode(‘,’,$_SERVER[‘HTTP_X_FORWARDED_FOR’]);
          $_SERVER[‘REMOTE_ADDR’] = $list[0];
          }
          $_SERVER[ ‘SERVER_ADDR’ ] = DOMAIN_CURRENT_SITE;
          $_SERVER[ ‘REMOTE_ADDR’ ] = DOMAIN_CURRENT_SITE;
          $_SERVER[ ‘HTTP_HOST’ ] = DOMAIN_CURRENT_SITE;

          ”
          I saw this link.
          You all can visit it. Thank God, I was trying for three days. Thank you all of you.

23. Martin Fuller says

    set 9, 2015 em 2:55 am

    Hi, I ran into this problem today. I knew the name of the plugin causing the problem and engaged a consultant.

    He had access to my cPanel. Somhow he was able to deactivate the problem plugin but would not tell me how he did it.

    Do you have any idea how he might have done it?

    Responder

    • WPBeginner Support says

      set 9, 2015 em 2:39 pm

      Please see the article above, it has full instructions.

      Responder

      Administrador

24. Elaine says

    set 4, 2015 em 7:37 pm

    Thank you. I installed a bad plug-in updated and got the white screen of death. Your clear explanation helped me restore the correct plug-ins and regain access to my site.

    Responder

25. Rhyauna says

    ago 26, 2015 em 11:36 am

    I followed all of the steps and was able to deactivate my plugins, but when I tried to activate them again, it gave me a white screen. Not sure whats going on. Please help

    Responder

    • WPBeginner Support says

      ago 27, 2015 em 11:08 am

      You can rename the plugin folder to deactivate all plugins again. Create a new plugins folder under /wp-content/ and then download and install fresh copies of all your plugins.

      Responder

      Administrador

26. Daniel says

    ago 9, 2015 em 7:45 am

    Thanks a bunch, this worked directly. Was afraid it would not work.

    Responder

27. MagK says

    ago 4, 2015 em 12:40 pm

    When I got the “white screen of death”, I did not even panic for a minute and instead went straight to your site, I knew I would find a solution here.
    Thank you very much for all the advice and resources you make available.

    Responder

    • WPBeginner Support says

      ago 4, 2015 em 2:43 pm

      You are welcome. Thanks for your kind words.

      Responder

      Administrador

28. Bhushan S. Jawle says

    jul 9, 2015 em 7:20 am

    Thanks a LOT ! Saved hours of work !

    Responder

29. cherian says

    jun 18, 2015 em 5:12 pm

    Thank you
    I renamed Lock down WP Admin folder and Its working fine now
    Thank You

    Responder

30. yaser says

    jun 18, 2015 em 5:23 am

    thank you so mach!
    i was sad and you made me happy.
    my site is now UP!

    Responder

31. Tami says

    jun 7, 2015 em 7:40 am

    Thank you! Super helpful!

    Responder

32. mike rigley says

    jun 6, 2015 em 8:36 am

    Thanks – killing the plugins folder via FTP worked great for me Now I can update them and reactivate if needed

    thanks
    mike

    Responder

33. Nick Karvounis says

    maio 30, 2015 em 2:32 pm

    OMG! You saved my day, I had installed a security plugin that only allowed me to login from a specific IP address and I could not log in through FTF, thank you for the php access instructions!

    Responder

34. Saurabh Gupta says

    maio 23, 2015 em 11:22 pm

    Brilliant writeup, simple and easy. Our environmental blog Earth5R had this critical problem where authors and admin could not log it, applied this solution and it worked like magic. There was one of the few unnecessary plugins that was causing the problem. That also bring a lesson, keep only the most necessary plugin! Thanks a lot, that was such a time save.

    Responder

35. Femke says

    maio 17, 2015 em 3:48 pm

    Help! I am in the FTP file, but I really don’t know how to change te name of the folder..

    Responder

    • WPBeginner Support says

      maio 17, 2015 em 7:06 pm

      In your FTP client, click to select the plugins folder and then right click and select Rename from the menu.

      Responder

      Administrador

36. Yann says

    maio 13, 2015 em 10:46 pm

    Thank you guys for the FTP tip. I am a beginner and you just saved me many stressful hours.

    Responder

37. hyma says

    abr 29, 2015 em 1:43 pm

    Wow Tq Manuel, Saved my time, helps me a lot.

    Responder

38. Manuel says

    abr 21, 2015 em 2:11 pm

    Thank you very much for this useful post!

    Responder

39. Jonathan says

    abr 3, 2015 em 3:23 pm

    Thanks! I could get to my wordpress site, but not into the admin area. I got a fatal error because of a cache plugin. I did this to get it to the admin, deleted and reinstalled the plugin, and it’s working fine.

    Responder

40. Paul says

    mar 3, 2015 em 9:14 am

    Thanks – saved hours of rework!

    Responder

41. Yarina says

    fev 21, 2015 em 6:34 pm

    None of this worked for me… but then I switched to Internet Explorer and now I can access my wp dashboard. The site has always been live. Any ideas of what could be causing the issue in Chrome?

    Responder

42. Chris says

    jan 24, 2015 em 6:48 am

    Thank you. Problem was a bad plugin upgrade. Using FTP and changing plugin directory name, instantly gave back my ability to get to the wp-login page, then change the plugin directory back again via FTP allowed me to re-activate plugins in turn, thereby identifying the dodgy plugin easily. This was incredibly helpful and resolved my problem. Thanks you.

    Responder

    • lynn Page says

      mar 25, 2015 em 3:02 pm

      if you know how to fix this i need help

      Responder

43. Ron Blake says

    jan 6, 2015 em 4:06 pm

    Great article. Thank you! Bad plug-in and using the plugin.deactivate rename was a lot easier than trying to do it through the admin panel.

    Responder

44. John Detlefs says

    dez 6, 2014 em 7:15 pm

    You. Rock. This article just made me a couple of grand and saved me from having to redo a week’s worth of work. Thankyou very much!

    Specifically, changing debug to “True” made life a whole lot easier.

    Responder

45. Javier Mayen says

    nov 2, 2014 em 8:18 pm

    wp-super-cache plugin put my screen in white and death. thank you this article give me the solution

    Responder

46. Ashley says

    out 19, 2014 em 8:45 am

    Someone can help me please i did this through my FTP but i still have the “reauth=1 ” after that i deactivate my plugins folder. Thank You

    Responder

47. Shawn says

    out 14, 2014 em 4:47 pm

    If you’re running WP-CLI, you can also do this by running:

    wp plugin deactivate –all

    Responder

48. Crystal Foth says

    jul 26, 2014 em 12:29 am

    Thanks – just saved me. Should have deactivated plugins before theme switch!

    Responder

49. flafin says

    jun 24, 2014 em 2:34 pm

    Great post, thank you!
    I got an Internal Server Error while trying to add tracking code to my functions.php file through the editor on WP. After getting the error I removed the code from the file, which should have fixed it, but I still had the error. I opened the file manager in my hosting account and navigated to the functions.php file. When I opened it the code that caused the error was still in the file. Once I removed the code the error went away. Hope this helps.

    Responder

50. anticrap says

    maio 15, 2014 em 9:31 am

    amazing. i’m a complete novice at all of this and you made it so easy to sort out this problem. thank you so much

    Responder

51. Chris says

    maio 15, 2014 em 1:50 am

    i tried both and it worked for me, the problem now is i can’t activate my plugins..

    Responder

    • Nate says

      jun 2, 2015 em 2:37 am

      Did you figure out how to reactivate them? I’m having the same issue. Let me know. Thanks.

      Responder