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WPBeginner» Blog» Plugins» How to Filter Unanswered Comments by Admin in WordPress

How to Filter Unanswered Comments by Admin in WordPress

Last updated on September 15th, 2015 by Editorial Staff
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How to Filter Unanswered Comments by Admin in WordPress

Comments are an easy way to build user engagement on your site. To foster engagement, you must communicate with your users, answer their questions and respond to their feedback. As your site grows in popularity, you will find it hard to track unanswered users comments. In this article, we will show you how to filter unanswered comments by admin, so that you or a moderator can answer those comments.

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If you don’t like the video or need more instructions, then continue reading.

First thing you need to do is install and activate the DX Unanswered Comments plugin. Upon activation, simply visit Comments screen. There you will see two new filters “Non-replied and Non-replied Top level” at the top of the screen.

Filter unanswered comments

The non-replied filter will display all unanswered comments, while non-replied top-level will only show top level unanswered comments.

Note: any registered user on your site can answer comments to mark them as answered. This means that not only admin user, but any user with any user role can answer to comments, and the plugin will stop showing that comment as unreplied.

That’s all for now. We hope this article helped you filter unanswered comments on your WordPress site. You may also want to take a look at our guide on how to highlight author’s comments in WordPress.

If you liked this article, then please subscribe to our YouTube Channel for WordPress video tutorials. You can also find us on Twitter and Google+.

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6 Comments

Leave a Reply
  1. Lou says:
    Mar 13, 2016 at 7:07 pm

    Same question as Mariska, is there any other solution you know of?

    Reply
  2. Mariska says:
    Nov 18, 2015 at 3:28 am

    This plugin doesn’t work anymore. Any suggestions on what to use in stead?

    Reply
  3. Sharon Jacksoon says:
    Oct 9, 2015 at 12:22 pm

    I do not have Non-replied and non-replied top level. What verson of WP is this? I have the most up to date and only see Pending Approved Spam and Trash.

    Non-replied would be great if it existed.

    Reply
    • WPBeginner Support says:
      Oct 9, 2015 at 9:38 pm

      You will need to install a plugin for that. Please read the article above for instructions.

      Reply
  4. WPBeginner Staff says:
    Dec 27, 2014 at 1:10 am

    See: how many WordPress plugins you should install on your site.

    Reply
  5. wekwa says:
    Dec 25, 2014 at 1:05 pm

    You recommend plugins for almost every task. Some people argue that many plugins will slow down your site. Not sure then which is the best.

    Reply

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