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Cómo solucionar el problema de actualización y redirección de la página de acceso de WordPress

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¿Su página de acceso a WordPress sigue actualizándose y redirigiéndose cuando intenta acceder / acceder a su sitio web?

Este problema bloquea el acceso al área de administrador de WordPress, por lo que no se ha podido trabajar en el sitio web.

En este artículo, le mostraremos cómo corregir el problema de actualización y redirección de la página de acceso de WordPress.

Fixing the login page redirect and refresh issue in WordPress

¿Cuál es la causa del problema de actualización y redirección de la página de acceso en WordPress?

El error de actualización y redirección de la página de acceso de WordPress suele deberse a ajustes incorrectos de la URL de WordPress o a que no se han establecido las cookies de acceso.

Normalmente, cuando accedes, WordPress valida tu nombre de usuario y contraseña y luego establece una cookie de acceso en tu navegador / explorador. Después, te redirige al escritorio de WordPress.

Si WordPress no establece la cookie de acceso correctamente o la URL de su área de administración de WordPress es incorrecta, será redirigido de nuevo a la pantalla de acceso en lugar de al escritorio de administrador.

Login page redirect issue in WordPress

Los problemas de acceso / acceso también pueden ser causados por diferentes errores de WordPress, como el error al establecer la conexión con la base de datos, error interno del servidor, o la pantalla blanca de la muerte.

Con esto en mente, vamos a diagnosticar y corregir el problema de redirección y actualización de la página de acceso de WordPress. Puede utilizar estos enlaces rápidos para saltar a un método específico:

Nota: Si desea probar los pasos avanzados de este tutorial de WordPress, cree primero una copia de seguridad de su sitio. Consulte nuestra guía sobre cómo crear manualmente una copia de seguridad de la base de datos de WordPress.

Tutorial en vídeo

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Si no le gusta el vídeo o prefiere la versión escrita, siga leyendo.

Método 1: Vaciar cookies para resolver problemas de acceso / incidencia

WordPress utiliza cookies para la identificación de acceso, por lo que el primer paso para diagnosticar problemas de acceso a WordPress es el más sencillo. Deberá vaciar las cookies y la memoria caché de su navegador / explorador.

En Google Chrome, basta con hacer clic en el menú de ajustes del navegador y seleccionar Más herramientas ” Vaciar datos de navegación.

Clear browsing data in Google Chrome

Se abrirá la página de ajustes de Chrome con un mensaje / ventana emergente “Vaciar datos de navegación” en la pantalla.

Desde aquí, debe seleccionar las opciones “Vaciar cookies y otros datos del sitio” e “Imágenes y archivos almacenados en caché”.

Clear cookies and cache in Google chrome

A continuación, haz clic en el botón “Borrar datos” y Google Chrome vaciará la caché del navegador.

Asegúrese también de que su navegador tiene activadas las cookies. Una vez hecho esto, reinicia el navegador e intenta acceder. Esto debería corregir el problema para la mayoría de la gente.

Tenemos una guía completa con capturas de pantalla que muestran cómo vaciar la caché y las cookies en los principales navegadores.

Método 2: Actualizar los ajustes de URL de WordPress

WordPress viene con ajustes para la URL de su sitio web y la URL de su instalación de WordPress.

Si tiene acceso al área de administrador de WordPress, podrá ver esta opción en la página Ajustes ” General.

WordPress URL settings

Si estas URLs son incorrectas, WordPress le redirigirá de nuevo a la página de acceso.

Dado que no se ha podido acceder al área de administrador de WordPress, deberá editar el archivo wp-config. php para corregir este problema.

El archivo wp-config.php es un archivo especial de WordPress que contiene los ajustes importantes de WordPress. Puede acceder a él mediante un cliente FTP o a través de la aplicación Administrador de archivos en el escritorio de WordPress de su cuenta de alojamiento.

Editing wp-config.php file via FTP

Encontrarás el archivo wp-config.php en la carpeta raíz de tu sitio. Simplemente edite el archivo y pegue las siguientes líneas de código justo antes de la que dice: ‘ ¡Eso es todo, deje de editar! Feliz publicación'.

define('WP_HOME','https://www.example.com');
define('WP_SITEURL','https://www.example.com');

No olvide sustituir “ejemplo.com” por su propio nombre de dominio.

Después, guarda los cambios y vuelve a subir el archivo a tu sitio web.

Ahora puede visitar su sitio web de WordPress e intentar acceder. Esperamos que esto haya corregido el problema. Si no es así, sigue leyendo para diagnosticar otros problemas.

Método 3: Borrar archivo .htaccess en WordPress

A veces, el archivo .htaccess puede corromperse, lo que puede provocar errores internos del servidor o el error de actualización de la página de acceso.

Sólo tienes que acceder a tu sitio web mediante un cliente FTP o a través de la aplicación de gestión de archivos del panel de control de tu proveedor de alojamiento.

Una vez conectado, localice el archivo .htaccess en el directorio raíz de su sitio web y descárguelo a su ordenador como copia de seguridad.

Si no puede encontrar su archivo .htaccess, esta guía sobre por qué puede faltar su archivo .htaccess puede ayudarle.

Delete .htaccess file in WordPress

A continuación, borre el archivo .htaccess de su sitio web.

A continuación, abra el directorio wp-admin, y si hay un archivo .htaccess allí, entonces seguir adelante y borrarlo también.

Ahora puede intentar acceder a su sitio web de WordPress. Si lo consigue, significa que su archivo .htaccess le impedía acceder a WordPress.

Una vez que haya accedido, simplemente vaya a la página Ajustes ” Enlaces permanentes en el panel de administrador de WordPress y haga clic en el botón “Guardar” sin realizar ningún cambio. Esto generará un nuevo archivo .htaccess para tu sitio web.

Método 4: Desactivar todos los plugins de WordPress

A veces, los plugins de WordPress pueden causar este problema, especialmente si hay un conflicto entre dos plugins.

Para desactivar fácilmente todos sus plugins de WordPress, conéctese a su sitio web mediante un cliente FTP o a través de la aplicación Administrador de archivos del panel de control de su cuenta de alojamiento web.

Una vez conectado, vaya al directorio /wp-content/. Dentro de él, verá una carpeta llamada ‘plugins’. Aquí es donde WordPress instala todos tus plugins.

Rename plugins folder to deactivate all plugins

Simplemente renombra la carpeta de plugins a ‘plugins_backup’. Esto desactivará todos los plugins de WordPress instalados en su sitio web.

También tenemos un tutorial detallado sobre cómo desactivar todos los plugins de WordPress cuando el administrador de WordPress es inaccesible.

Una vez que haya desactivado todos los plugins, intente acceder a su sitio de WordPress. Si lo consigues, significa que uno de tus plugins era el causante del problema / conflicto / incidencia.

Método 5: Volver al tema por defecto

Los temas de WordPress también pueden causar conflictos tras la actualización a una versión más reciente de WordPress o del propio tema. Para averiguar si el problema lo está causando tu tema, tendrás que desactivarlo.

El proceso es similar a la desactivación de plugins. Conéctese a su sitio web utilizando un cliente FTP. Luego, debes ir al directorio /wp-content/themes/ y renombrar el directorio de tu tema actual a ‘themes_backup’.

Una vez hecho esto, intente acceder de nuevo. Si lo consigue, significa que el tema era el causante del problema / conflicto / incidencia.

Ahora puedes reinstalar una copia nueva de tu tema para ver si se resuelve el problema / conflicto / incidencia. Si el problema reaparece, tendrás que ponerte en contacto con el soporte de tu tema o cambiar a otro tema de WordPress.

Esperamos que este artículo te haya ayudado a resolver el problema / conflicto / incidencia de actualización y redirección de la página de acceso / acceso de WordPress. Es posible que también desee ver nuestra guía completa para diagnosticar problemas de WordPress o comprobar nuestras mejores selecciones de los mejores plugins de WordPress y herramientas para hacer crecer su sitio.

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Editorial Staff at WPBeginner is a team of WordPress experts led by Syed Balkhi with over 16 years of experience in WordPress, Web Hosting, eCommerce, SEO, and Marketing. Started in 2009, WPBeginner is now the largest free WordPress resource site in the industry and is often referred to as the Wikipedia for WordPress.

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Reader Interactions

355 comentariosDeja una respuesta

  1. Syed Balkhi says

    Hey WPBeginner readers,
    Did you know you can win exciting prizes by commenting on WPBeginner?
    Every month, our top blog commenters will win HUGE rewards, including premium WordPress plugin licenses and cash prizes.
    You can get more details about the contest from here.
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  2. Helen says

    this is one of the best tutorial that fixed my issue.. ive tried so many and it just messed my code.

    what i did was just delte my htacess and generated a new one.. and im even able to login to my wp admin already

  3. Benjamin Marlatt says

    I have tried everything and nothing works!! I then tried re-registering, but that completely wiped out my dashboard. I’m getting extremely frustrated over this!!

  4. Brown says

    My site doesnt login to dashboard or takes time to load the /wp-login page which after inserting the login details it takes forever to load … but on a different network it loads well what could be the problem

  5. Bethany says

    Thank you so much for this article! Thankfully mine was an easy fix and I just needed to delete the cookies from WP.org so I could sign in. I had just reset my password before the error occurred where it kept refreshing the log in screen so that may have had something to do with it.

  6. Shay says

    Hi guys,

    I’ve tried everything and nothing worked. I had the same problem with another computer and after about 5 attempts I got in but this morning I tried logging in with another computer, it’s happening again. The page redirects to mysite.com/wp-login.php. Any ideas?

    Thanks all for your help!

  7. Patrick Ogbuitepu says

    LAST RESORT THAT WORKS
    You can temporarily disable redirection from the wp-login.php file and then delete all newly installed or updated plugins.

    1. Disable redirection by opening the file wp-login.php

    2.Scroll down to the line where you have the code “do_action( “login_form_{$action}” );”
    Mine was around line 461

    3. Comment out that line of code to disable redirection

    4. Save the file. You will now be able to login using example.com/wp-login.php

    5. Disable or delete all recently installed plugins especially plugins that manage access control functionalities

    6. Clear your cookies and cache

  8. nirmal says

    define(‘WP_HOME’,’http://example.com’);
    define(‘WP_SITEURL’,’http://example.com’);

    i change this examples.com to my site url, now not able to login. it shows 401 unauthorized. After changing the original file wp-config also, not able to login. any idea?

  9. Paul says

    Turned out to be one of my plugins that was giving me grief, simply went into my Ftp and deactivated them and got rid of the last plugin that i installed, happy days fixed the problem, many thanks guys your knowledge is invaluable , respect!

  10. Graham Campbell says

    Tried these to no avail. My host says “The site ran out of space” except that there is 3gb free, so that’s not true. This problem is on 40+ sites and happened at the same time, so it’s not me but I have grumpy customers expecting me to fix it.

    Site works but login does not,

    I get :

    https://example.com/wp-login.php?redirect_to=https%3A%2F%2Fexample.com%2Fwp-admin%2F%3Fdoing_wp_cron%3D1512599810.4524919986724853515625&reauth=1&doing_wp_cron=1512600006.5833470821380615234375

    Any thoughts welcome. Thank you

  11. Abby says

    Finally! The delete .htaccess file works fine for me! Also have to go to Settings > Permalinks and click Save to generate a new .htaccess file.

      • WPBeginner Support says

        Hi August,

        If you cannot login to your WordPress site, then you can refresh permalinks via FTP. Simply connect to your website using an FTP client. After that download your .htaccess file to your computer as a backup. Now delete the .htaccess file from your server. You can now try to log in to your website.

        Once logged in you can go to Settings > Permalinks page and click on the save changes button to generate new .htaccess file.

        Administrador

  12. Andrew See says

    My problem was customers needed to try login 3 times before it goes through for Chrome, IE and Opera but not for Firefox users. I am using Woocommerce and WP (currently the latest although it started happening about the last upgrade or earlier). Tried clear cache, delete htaccess. Didnt work. The following worked:
    Added a new page and re-direct the “Woocommerce|Account” (login) page to the new page.
    This worked. I then pointed the Account page to the original Account page and it worked. Guess something got refreshed. Thanks for the tips anyhow.

  13. Gina says

    after changing site URL through the dashboard the whole site went to 404. Your define(‘WP_HOME’,’http://example.com’);
    define(‘WP_SITEURL’,’http://example.com’);
    solved that issue, but now I need to move my site to the root directory and don’t know how because of this fix.

    HELP!

  14. Phil says

    Thanks for the guide.
    Updating the site URL using

    define(‘WP_HOME’,’https://example.com’);
    define(‘WP_SITEURL’,’https://example.com’);

    Worked for me :-)

    • Jason says

      Pro Tip : I have the same problem, check your wp-config.php file and locate : WP_ADMIN_COOKIE_PATH or ADMIN_COOKIE_PATH and erase it!

  15. Jon says

    All of these steps did not fix my problem.

    I think I’ve found part of the cause though.

    When I type in mysite.com/wp-admin I am redirected to mysite.com/wp-login.php only the redirect is incorrect.

    Rather than redirecting to mysite.com/wp-admin after login it is redirecting to mysite.com/domains/mysite/wp-admin

    Any help out there for fixing this?

  16. TH says

    Hi.
    I moved my site from my local host to live following the steps in your article related to that.
    I faced some login/redirect issues.
    I tried all the steps as listed in this article.
    When I revert back to default theme, the page only shows a text of my domain name with no other content.
    When I delete .htaccess file, it shows my home page but when I click on login button it shows 404 error NOt Found
    When I update site url, I also get 404 error when I click on login button or go to domain/wp-admin

    What else can I try to troubleshoot?

    Will appreciate your help.
    Thanks.

  17. Geetika jain says

    I am not able to understand what is the problem with my website. In home page after 5 posts i am not able to post anything, in the dashboard, it redirects me to the post page. and revolution slider is not activating in my site.

  18. Richard Payne says

    I can not log in it gives me a page can not be founed I think it is because my web page name was altered in an plug in

  19. Dan says

    Everytime I log in I am redirected to the My sites page (light Blue) I want to go directly to the standard dashboard. Can someone help me fix this problem

  20. amacn says

    hI! I have just paid my renewal and when I try to login to my account it keeps telling me error?? Why is this ?? Thanks.

  21. John D'signer says

    thanks a lot..this is so helpful to retrieve wp site as mush as easier way.every pin points are so understandable and worth to try it.oncw again thank you so much

  22. Adele says

    Why can’t I access my WordPress dashboard anymore? It’s driving me insane. I have tried resetting the password, several times, but it keeps telling me there is no account with that name. I need to publish a blog but I can’t. HELP!

  23. Giorgio Mula says

    Hi there,

    I have a weird issue with login on WP: my problem arise with domain redirect because I have a wp site into a subfolder of my domain (www.example.com/site) and a redirect from my provider (www.example2.com) that I setup to point at http://www.example.com/site.
    WP works great except for “login”: I can access from http://www.example.com/site but not from http://www.example2.com. From this last one it happens that pushing “Login” button simply get no result. Do you have any idea? Both WP_HOME and WP_SITE_URL point to http://www.example.com/site

    Thanks a lot for your support and your amazing site

    • WPBeginner Support says

      Hi Giorgio,

      We are not sure we understand your issue correctly. However, it seems like example2.com is already redirecting to your other website. In that case, you’ll not be able to login from there.

      Administrador

  24. Tariq says

    I am running a WP website, Its about mobile products tells Specifications and features of smartphones. I tried to activate a price filter plugin for my website but they said I have to activate the woo commerce plugin first then filter plugin will work. I did that. But it was a big mess. so I delete the both woo commerce as well as the first one price filter plugin. But now I am facing an issue. when ever I click on my any product on my website or from google search result it comes back to my site homepage. Can anyone help me out about it? I am a beginner. Thanks

  25. Salman Ansari says

    i Just copied all the wordpress folder to one site to another & Import All my database but… after login, page redirect to previous site….
    what should I do?

    • WPBeginner Support says

      Hey Phil,

      Before you reinstall please try these:

      1. Try to access login page by visiting http://www.example.com/wp-login.php

      2. Try updating your permalink structure. Connect to your website using an FTP client or File Manager in cPanel. Locate the .htaccess file in the root folder of your website. Download the file to your computer as a backup and then delete it from your website.

      Administrador

      • Vincent Sabatia says

        Had the same problem though all I had to do was to reset my admin user password to something stronger, cleared the browser cache and everything started working fine

  26. Denise says

    None of these solutions worked for me, nothing. I was completely perplexed. Finally, I went to the WordPress forum on my hosting site, Dreamhost, and found a thread about login problems. Turns out I didn’t have my auth keys and salts defined. A quick cut and paste into my wp-config.php file and boom! I’m in! So my addition is to check with your hosting service and see they have specific instructions or recommendations. IDK why my wp-config.php was wrong in the first place, but so glad I found the fix! This has been frustrating!

  27. Marcelo Muianga says

    Thank you so much, deleting the .htaccess did the trick, just remind people to show hidden files on file manager html root of their cpanel

  28. Aman Potlia says

    hey thanks your last method update url method really works for me. now i am able to log in my wordpress admin panel

  29. Brad says

    Super helpful, thank you. I had 2 or 3 plugins running that did logins and membership and they basically made my site inaccessible.

  30. Graeme says

    The site url option:

    define(‘WP_HOME’,’http://example.com’);
    define(‘WP_SITEURL’,’http://example.com’);

    worked for me. The problem happened when I moved a site from a .co.nz to .nz url.

    Thanks.

  31. Awais Khalid says

    Sir i have uplaod database file and and backup for my old website on new domain but it is redirecting to old website and i am unable to access WordPress Login page

    • WPBeginner Support says

      Hi Awais,

      You will need to change the site URL. You can do that in your wp-config.php by adding this code:

      define('WP_HOME','http://example.com');
      define('WP_SITEURL','http://example.com');

      Administrador

  32. David ACQ says

    Last option worked for me just fine (Update Site URL)

    define(‘WP_HOME’,’http://example.com’);
    define(‘WP_SITEURL’,’http://example.com’);

    I wish i could know what caused the problem and why that solution was the one that worked, in order to prevent having this issue again and be alert of else issues could produce the origin problem.

  33. Bakkiya says

    Having a problem login into wordpress wp-admin page. No error messages, but keep getting redirected to the login page itself.

    Wrong credentials return appropriate error message, but not in this case. No white screen of death also. Just the login page reappearing, after shaking a couple of times.

    Tried all suggested methods, including clearing cookies, deactivating plugins, deactivating theme. And deleting .htaccess, making appropriate entries for site url and home url in wpconfig, enabled wp_debug too. Tried all tricks recommended.

    Interestingly, this has happened in two different servers, with two different staging sites (both in advanced stages of development) – on two different servers…one windows, one linux. These were working fine till last night…and then this sudden has happened since morning.

    Can any one suggest what the problem could be?

    • Nithin Bhaktha says

      Well I had the same problem yesterday just after installing WordPress. Check in your host cPanel if varnish caching has been enabled. If so, go ahead and disable it. Wait for 30 minutes and then try logging in.

      • Tushar says

        You my friend deserve a pat on the back. After struggling for nearly the whole day and trying everything else out, your solution is what finally worked. I disabled varnish and voila, I am in :)

  34. Siddhesh says

    Nothing work for me ? dont know how to fix it? please help ?
    Cant login to wordpress dashboard
    it says sorry you are not allowed to access this page

  35. Sheila King says

    I was locked out. At first I doubted my password and tried to get a reset but my admin log in page was just doing circles with my website front page. I tried every action suggested – even managing to get the dreaded blank, white page.

    So I started putting everything back as it was to try again another day. But with a deleted .htaccess file and the theme and plug in still deactivated I managed to get a password reset from WP – I’m in!

    Thank you to everybody who commented.

  36. Muhammad Aqeel says

    follow this tutorial A to Z problem not solved. i couldn’t login to my wp-admin since i migrate my wordpress website from localhost wamp to web server using cpanel. the front end design not rendered properly and also i couldn’t login to my wordpress admin

  37. Cathy Ford says

    I have a slightly different problem — when I am logged off wordpress and on my website when I click on the main menu to select a page I get redirected to the WordPress Login page. It is sporadic and seems to happen with several different links. This is also happening to visitors to my site so it’s not just my computer. .
    Thanks, Cathy

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