I’ve reviewed a lot of hosting providers. InMotion Hosting caught my attention — not because of flashy marketing, but because of how steady and reliable it felt after hands-on testing.
When I first set up my test site on their servers, I wasn’t expecting much beyond the average. But InMotion surprised me, especially with their U.S.-based support team, 90-day money-back guarantee, and consistent performance under stress.
I ran speed tests, stress tests, and poked around their control panel to see how well it works for beginners and small business owners alike. I also asked their support team some tough questions, and they passed with flying colors.
If you’re looking for a hosting provider that puts reliability and real support first, InMotion might be a better option than you think. Here’s what I found.
My Verdict on InMotion Hosting
After testing InMotion Hosting on a live WordPress site, I can confidently say it’s one of the most dependable hosting providers I’ve used. It works especially well for users in the U.S. who care about strong support and steady performance.
The speed was great right out of the box. Their servers handled traffic spikes without any issues, and I found it easy to get help whenever I had a question.
It’s not the cheapest host, and lower plans don’t offer monthly billing. But with SSD storage, real 24/7 human support, and a 90-day money-back guarantee, I think the value is worth it.
If you’re launching a serious website and want a provider you can count on, InMotion Hosting is a solid choice.
| ⭐ Rating: | 4.6 out of 5 |
| 📈 Best For: | Small business sites, starter blogs |
| 🔥 What Stands Out: | U.S.-based 24/7 support, SSD storage on all plans, 90-day money-back guarantee |
| 💡 Pro Tip: | Choose your data center location to improve loading speeds for local visitors |
What I Looked At During My InMotion Hosting Review ✅
When I review a hosting provider, I go beyond the sales page and run real tests. I focus on things that actually matter when you’re running a WordPress site.
Here are the main areas I looked into for InMotion Hosting:
- Ease of Use: I checked how simple it is to manage WordPress, domains, email, and backups through their dashboard.
- Performance: I ran speed tests, response time checks, and stress tests to measure how fast and reliable their servers are.
- Pricing: I compared their shared and VPS plans to see if they offer good value for what you get.
- Support: I tested live chat and email support at different times to see how fast and helpful the agents were.
- Security & Backups: I looked for features like SSL, daily backups, and malware protection to help keep your site safe.
Each section in this review will walk you through what I found, with screenshots and plain-English notes along the way.
How I Tested InMotion Hosting 🧪
To see how InMotion Hosting performs, I set up a live WordPress site and tested it like a real user would. No empty installations or shortcuts.
Here’s how I ran my tests:
- Live WordPress Site: I installed WordPress, added sample content, and used the default theme with plugins to simulate a real site.
- Speed Tests: I used Pingdom to check load times from multiple locations and Bitcatcha for global response times.
- Stress Testing: I used K6 by Grafana Labs to simulate up to 50 visitors hitting the site at once.
- Uptime Monitoring: I tracked uptime using Uptime Robot to see if the site stayed online during testing.
- Support Interactions: I chatted with their team through live chat and email with real questions to judge the speed and quality of replies.
All of this helps paint a full picture of what it’s like to host a WordPress site on InMotion.
Why You Can Trust WPBeginner 🧡
Why You Can Trust WPBeginner
I’ve personally tested dozens of hosting providers while helping WordPress users build and grow their websites. At WPBeginner, we’ve been reviewing web hosts since 2009, and we don’t rely on marketing claims alone.
Every review you see here is based on live testing, performance benchmarks, and direct experience using each provider. We set up real websites, ask real questions, and pay attention to things beginners care about most.
Our goal is to help you make confident decisions with clear, honest advice. For more on how we test and review products, see our editorial process.
With all that in mind, let’s take a closer look at what InMotion Hosting offers and how it performed in my real-world tests.
About InMotion Hosting
InMotion Hosting has been around since 2001 and is still independently owned. That’s pretty rare in a space where most big hosts are part of massive corporations.
They focus on high-performance hosting for small businesses, developers, and growing websites. With over 170,000 customers and data centers in the U.S. and Europe, they’ve built a reputation for speed, uptime, and helpful support.
InMotion offers a full range of services, including shared, VPS, and dedicated hosting, plus managed WordPress hosting. You also get 24/7 U.S.-based support, which I personally tested while working on this review.
The company places a strong emphasis on reliability and performance. But I wanted to see if that shows up in actual use, not just marketing copy. So I put them through the same tests I run for every host I review.
InMotion Hosting Pros and Cons
After testing InMotion Hosting, here’s what stood out to me — the things I liked and a few areas where there’s room to improve.
✅ What I Like
- Money-back guarantee up to 90 days: Most plans come with a generous refund window, including a full 90-day guarantee on long-term shared hosting. That’s much longer than what most hosts offer.
- Free site migration: Their team moved one of my test sites without any issues or downtime.
- Choice of data center: I could pick a server location closer to my audience, which helped with speed.
- Fast SSD storage: All plans use SSDs, which noticeably improved load times during testing.
- Free SSL and security tools: These were included on even the basic plans, which saved me extra setup work.
❌ What Could Be Better
- Phone verification required: This slowed down sign-up a bit, especially for international users.
- Monthly billing limitations: Lower-tier plans need a long-term commitment. Monthly options are limited and have a higher upfront cost.
- Not the cheapest: The features are solid, but if you’re on a tight budget, other hosts may offer better entry-level pricing.
InMotion Hosting Performance Tests
When it comes to choosing a hosting provider, performance is one of the biggest factors I look at. A slow or unreliable site can cost you visitors, conversions, and search rankings. So I put InMotion Hosting through a series of real-world tests to see how it holds up.
Here’s what I found after testing their servers for speed, response time, uptime, and their ability to handle traffic spikes.
Speed Test Results (GTmetrix)
I ran a GTmetrix test on a fresh WordPress installation using InMotion Hosting. The results were excellent. The site fully loaded in just 769 milliseconds, with an LCP (Largest Contentful Paint) of 558ms. There was no layout shift, and the site remained fully responsive during load.
This was without any caching or optimization plugins. If you added a CDN or performance tweaks, the site would likely be even faster.
Global Server Response Time
I used PageSpeedPlus to check how quickly InMotion’s servers respond from different parts of the world. Response times were strong in North America and decent across Europe. The best times came from Canada and Oregon, both with render times under 300ms.
If your audience is mostly in North America or Europe, then InMotion Hosting performs really well. International visitors may benefit from adding a CDN to improve loading times.
Stress Testing with K6
I ran a stress test using K6 by Grafana Labs. This simulated 50 virtual users hitting the site at the same time. InMotion handled the traffic without breaking a sweat.
There was one minor spike in response time, but the server held steady. The average response time during this test was just 19ms, which is excellent for shared hosting.
Uptime Monitoring
I monitored uptime for over three months during this review. The site experienced 100% uptime, except for a brief 10-minute outage. Overall uptime stayed above 99.99%, which matches InMotion’s claims.
For business websites or mission-critical pages, this kind of uptime gives you peace of mind that your site will stay available when it matters most.
Features and Ease of Use
InMotion Hosting offers a wide range of plans, but what stood out to me was how much they pack into their shared hosting tiers.
Even the entry-level plan came with SSD storage, a one-click WordPress installer, and built-in security tools — no need to pay extra or install third-party plugins just to get started.
The control panel was clean and familiar. I could manage domains, email accounts, backups, and software installations without having to dig through menus. Everything felt responsive and well-organized.
- One-click WordPress setup: I had WordPress installed and running in under a minute using Softaculous.
- Free SSL and security suite: SSL was enabled automatically, and I liked that malware protection was included by default.
- Daily backups: Backups ran on schedule and were easy to restore from the dashboard. I use Duplicator on all my websites for backups, but it’s good to know that an additional backup is available.
- UltraStack server configuration: This includes NGINX, Brotli compression, and server-level caching for better performance.
- Proactive resource scaling: You can upgrade to a VPS or dedicated plan at any time with no migration headaches.
I also appreciated the small touches, such as spam filtering, email tools, and support for multiple PHP versions. These made it easier to build and manage client sites without having to install extra software every time.
Overall, I found the hosting experience simple and smooth. If you’re moving from another host or building your first site, you’ll be able to find your way around quickly without needing tech support just to get started.
InMotion Hosting Plans and Features
InMotion Hosting offers a variety of plans to suit different needs, from beginners to high-traffic websites:
- Shared Hosting: A budget-friendly option for small websites, where multiple sites share server resources.
- WordPress Hosting: Optimized for WordPress with extra speed and security features.
- VPS Hosting: Provides more power and flexibility with cloud-based resource sharing.
- Dedicated Hosting: A full server for high-traffic sites, requiring self-management.
- Managed Hosting: Hands-off hosting where InMotion handles security, updates, and maintenance.
All plans include SSD storage, a 1-click WordPress installer, and free SSL. Users also get an easy-to-use control panel for managing their hosting account.
Shared Hosting Plans
These plans are best for personal blogs, small business websites, or anyone starting their first site.
You can host multiple websites on the Launch plan or higher, and each one gets the same SSD-backed performance.
| Plan | Websites | Storage | UltraStack Speed | Price |
|---|---|---|---|---|
| Core | 2 | 100 GB SSD | 6x | $2.29/mo |
| Launch | 25 | Unlimited NVMe SSD | 6x | $4.99/mo |
| Power | Unlimited | Unlimited NVMe SSD | 12x | $4.99/mo |
| Pro | Unlimited | Unlimited NVMe SSD | 20x | $12.99/mo |
Bonus Tip 💡: WPBeginner readers get up to 81% off InMotion Hosting with our exclusive deal. Just use our InMotion Hosting coupon to claim your discount automatically.
The Pro plan includes advanced caching and a dedicated IP, which are ideal for growing sites or small eCommerce stores.
Keep in mind that discounted prices only apply to the first term. Renewal rates are higher, so it’s worth choosing a longer plan upfront if your budget allows.
InMotion Hosting Support and Customer Service
Reliable support makes a huge difference, especially when something breaks and you’re not sure where to start.
I’ve dealt with plenty of hosts that left me waiting for hours or gave generic replies that didn’t help. So I paid close attention to InMotion’s support during this review.
InMotion offers 24/7 U.S.-based support through live chat, phone, and email tickets. I tested all three and was pleasantly surprised by how fast and knowledgeable their team was.
Live chat connected me with a real person in under a minute. I asked detailed questions about their backup system, upgrade paths, and security tools. Every response was clear and confident, no copy-paste fluff, just straight answers.
When I opened a support ticket with a technical question, I received a helpful reply within 15 minutes. That kind of turnaround is rare, especially for shared hosting providers.
If you’re new to hosting or just want peace of mind, InMotion’s support team makes it feel like someone’s got your back. It’s one of the main reasons I would recommend them for small business websites or any project that can’t afford downtime or delays.
Final Verdict: Should You Use InMotion Hosting?
After testing InMotion Hosting hands-on, I can confidently say they’ve earned their spot on our recommended list, especially for users who value speed, reliability, and responsive support.
They don’t try to be the cheapest host out there. But what you get in return is a steady, secure, and feature-packed experience that just works.
The custom UltraStack configuration, generous shared hosting limits, and up to a 90-day money-back guarantee give you room to grow without stress.
If you’re launching a business site, starting a blog, or need hosting that won’t leave you hanging at 2 a.m., InMotion is a solid pick. Their support team was one of the most helpful I’ve dealt with, and the performance results backed up their claims.
In short, if you want dependable WordPress hosting with genuine support behind it, InMotion Hosting is definitely worth considering.
InMotion Hosting Coupon
Bonus Tip 💡: WPBeginner readers get up to 81% off InMotion Hosting plans — plus a free domain and SSL included.
To claim your discount, just use our exclusive InMotion Hosting coupon. The deal will be applied automatically when you click below:
FAQs About InMotion Hosting
Is InMotion Hosting good?
Yes, InMotion Hosting is a reliable provider for WordPress websites. During my testing, their speed, uptime, and support stood out, especially for small businesses and blog sites. Their performance was consistent even during high-traffic tests.
Where are InMotion Hosting’s data centers located?
InMotion Hosting has data centers in Los Angeles (West Coast), Ashburn (East Coast), and Amsterdam (Europe). You can choose your preferred location during signup to improve performance based on your audience.
What uptime guarantee does InMotion Hosting offer?
They offer a 99.9% uptime guarantee. In my tests, I tracked over 99.99% uptime, with zero outages except for a single 10-minute window. That’s well above average for shared hosting.
How easy is it to upgrade your InMotion Hosting plan?
It’s really simple. I tested upgrades from shared to VPS hosting, and the process was quick, with no downtime. You can scale your plan at any time without needing to transfer your site elsewhere.
Does InMotion Hosting have a money-back guarantee?
Yes, they offer one of the longest guarantees around — up to 90 days on most annual shared hosting plans. For monthly plans, the window is shorter. Just note that refunds don’t cover add-ons or dedicated services.
James Lloyd
Worst hosting company I’ve ever worked with. Took up to a month to reply to urgent queries. I asked for a copy of all of my data way before my end date as their platform wasn’t working – which also frequently happens. All of my backups were also hosted through them and guess what… they deleted all my data and told me there was nothing they could do.
Avoid at all costs. The customer service and experience sucks.
Adam
Services = unexplained downtime. Prices are too high. Support is 50/50 — often ending up with a completely unhelpful support person. Then waiting around for the next support person takes far too long. Overall the services of Inmotion have vastly declined over the years, while their prices go up… I’d suggest looking elsewhere tbh. We’ll be switching on renewal.
Pete K.
I never had much luck with their support team. I recently chatted with two different agents about my DNS issues and the resulting email errors I was getting. Neither agent resolved my issue and the first agent rushed me off the chat after telling me there is nothing else that can be done as I was pointing my A record to another domain. However, I eventually resolved the issue on my own after hours of researching it online. It required additional DNS and email setting changes which both agents could have walked me through. Their support staff needs to be trained better and not rush customers off of chat.
Matthew Anderson
I have been with InMotion for years and as a web developer, I work with many hosting companies. InMotion support is by far above the rest and the service is great. Highly recommended!
Ravi Shukla
Inmotion hosting deducted $300 from my debit card, ostensibly for “Renewal” when I hadn’t subscribed to them. We were considering hosting with them at which point the card details must have been given to them, which they misused. The fine print says that there will be automatic billing for renewal, but I never subscribed to inmmotion hosting.
Alan Burr
No drama, no problems for almost 3 years. The price is affordable for what they offer. When I did have issues at the very beginning (user error) they were quick to help without judgment.
Happy customer.
BruceBanner
hi,
I am thankful to give such a good service and I appreciate how the support team goes through the trouble of helping solve the problem. So many times with online “support” you get the run around. InMotion has always gone the extra mile whenever I needed assistance So thank you for giving such good service. you always done a great job with web hosting and reliable email servers.
Naman Modi
InMotion Hosting service is dedicated to giving its users great services. That is why a lot of manpower is invested in customer support. While other companies put less effort in customer experience, InMotion spares no dime to give you exceptional services. I recommend you try it for the first-hand experience.
Terry Alcorn
Just a quick note to say thank you to support staff who was very patient with me through email exchanges and helped me find the information I needed in a centralized location on my server.
Brad Townsend
I just got off the phone with Brandon P who was extremely helpful in resolving a couple of issues that I have been struggling with. His instructions were very clear, he acted very professional, and I am delighted with the results.
Everson
Hi.
I would like to thank you for the excellent support that you guys provide. Despite being a short time using the inmotionhosting, I have to admit that your customer support are great. I am very satisfied with my Vps plan.
Sincerely
Ben
Having dealt with various hosting providers in the UK and receiving very poor server up-time and having to wait days for support, I knew it was time for a change. At first, I was skeptical about going with a US-based provider however I have no regrets at all. Getting a phone call and speaking to a human when opening the account to ensure everything was working really got it off to a brilliant start. The technical support is second to none and can’t be faulted at all. Being UK-based, the time different doesn’t get in the way at all with it being 24/7. Any faults I’ve had have been fixed within 5 minutes of initiating a live chat. Can’t praise them enough!
David cuff
The level of support is wonderful at Inmotion Hosting!
Support staff and the other techs have saved me so much time solving support issues.
That’s is the reason I purchased a second dedicated server from them.
Winn C.
InMotion Billing Chat rep relieved my anxiety when we decided to upgrade to a far more expensive hosting plan mid-term. They explained our change in billing scheme in a very clear and concise way even gave a few months free with a special discounted rate. Highly recommended. Among the best in service and expert advice.
Ryan
I’ve been working with InMotion for nearly 2 years with 2 different websites. I am very happy with the way things turn out and their support team is always supportive and informative. I am about to establish my third website and without a doubt, I will be using InMotion to save all my troubles and really focus on my business.
Kerrie Redgate
I’ve been with InMotionHosting for the past 2 years on their Business Power Plan (multiple sites). It’s true, their Customer Service is terrific! I live in Australia and I can click onto a Live Chat at any time of the day or night and on any day of the year, and it generally takes less than a minute for me to be connected to a tech support person. All the IMH support people have been kind, courteous, very patient, and knowledgeable.
However, I recently decided to try a different host, as IMH have just ONE thing missing: at this time, they can’t support free Let’s Encrypt SSL certificates on Shared Hosting plans. Google will not index websites now without SSLs, and though I have one on my payment site, it was an expense for my other sites.
I lasted 24 hours with the other host (who offered comparable services and prices but also offered free Let’s Encrypt SSLs with every site). The obviously stressed Chat support person at that other host was on multiple simultaneous Chats, and chatted to me in unintelligible acronyms, providing links to copious reading matter, and was verging on rude. After 24 hours my sites were no closer to migration.
So I rushed back to IMH! (The stress was not worth the SSL savings.) The IMH support person I then spoke to had suggested I get a Multidomain SSL, and took the time to explain all the SSL types to me so I could make an informed decision as to whether I could stay with IMH. I’m glad I did! I feel like I’m back home now with my family. Whew! You just can’t beat great Support!
Akula Systems
I was blown away with the level & quality of tech support professional, knowledgeable & very polite. Support is the reason I feel Inmotionhosting was the best choice for my companies hosting needs. BRAVO!
CentrisLink
I totally appreciate the assistance received from support when it was noticed all our website pages for some reason had lost their “https” depite the SSL being active and in place.
Support was able to solve my issue relatively quickly and tried more than one way to fix persisting until it was resolved.
He was friendly and knowledgeable. Kudos!
LeRoy OBryan
At approximately 3:15 today (26 June 2017), I spoke with support. who assisted me with a file(s) upload problem I was having.
Even with my numerous questions (some of which were repeats), They maintained their calm, collected, voice and answered my every question.
Their attitude was courteous; in addition, they were very knowledgeable about how the InMotion Hosting site works.
Sincerely,
James
I have been an inMotion customer for several years. They have always done a great job with web hosting and reliable email servers. Whenever I have a question, they solve it quickly, and they teach me how to do things (by pointing to the proper online tutorials they have, which are simple to understand) in case I want to learn and do it myself.
J.P. Parrot
I appreciate how the support team goes through the trouble of helping solve the problem. So many times with online “support” you get the run around. InMotion has always gone the extra mile whenever I needed assistance.
Jim McCarthy
Kudos to support at InMotion for helping me with a billing issue and reconciling a domain name transfer. They were knowledgeable, courteous and efficient.
This is my second time selecting InMotion for hosting and I’ve yet to be disappointed.
Everett
Great experience so far. Tech support has been spot on. I was pleasantly surprised. No long wait times on chat, reps were knowledgeable and got my issues resolved quickly. Glad I moved from that other hosting service. Thanks guys keep up the good job.
Luke
Just wanted to say. I had a live chat today and support impressed me. Fast, quick and efficient. Resolved all my questions with the minimum of fuss and with some proactivity which is always appreciated.
Thanks. It’s good to know support like this is available on the rare occasions I need it.
Brad Martin
Support at InMotion hosting was excellent in responding to support questions regarding our account.
Cudo’s to InMotion in general for continuing great service and support. They continue to be a step ahead of all others. Trying to reach Go Daddy or Gator Host is virtually impossible….
Josefa
You can put your trust in the staffers of inmotion. They are the best in the world. Add to that their knowledge and friendliness. TOPS.
Cindy Speece
Had several technical issues that I needed assistance with and support.\
was fast efficient and very knowledgeable. They quickly solved the issues
and also took care of getting our word press updated.
Rate his service: A+++ Great job!!!!
Nicole S.
Had some speedy and great help today from support.
Appreciate their help very much!
Jean-Marie
I would like to say a big Thanks to the Support Team specially
who help me with Email issue I was having to set it up.
And that was straight forward help.
Thanks a lot again and keep it up.
Slts
Jean
Christina Veveris
Support at webhostinghub.com provided me with excellent support the other day – saved me a ton of time! Really nice to communicate with an individual who quickly grasps the issue, knows what to do, and just does it. Kudos.
Michelle
InMotion has been an AWESOME host for me. I have no experience with web design, but they have been extremely helpful and patient. I’m so thankful to have signed on with such a great host!
Jerry
In the world of tech, nothing is perfect. What does count is customer support. When you run into a problem or have a question or just don’t know how to do something these guys and girls are right at your side.
I don’t know if they are the cheapest but I do know they are the best I’ve worked with.
Angela
Via chat, support person was patient,
knowledgeable and helpful with my questions this morning as I moved an
existing site into Wordpress and cloned it for a client.
Eduardo
I’ve only had great service from them. Great platform good prices and good service.
Sacha
I have used a tonne of other hosts and none of them have come close to the level of excellence I receive with InMotion. With a combination of fast servers, amazing support and 1-click WordPress installer, who wouldn’t like this company?
Brian Woodley
I have been a customer of InMotion for 7 years now and have had an excellent experience with all their services. I find the price very reasonable for the number of websites and email addresses we get. The speed of all our websites is excellent. Never a problem updating or working on them either.
If I do have a question their support department is quick to respond and always helpful.
They have protected our sites from attempted brute force attacks, recommended critical updates when necessary, and caught email spammers who had hacked my passwords, and cut them off in minutes.
I like the service, the speed, and the overall experience with them.
Note: I do not work for them, or know anyone in the company, or have anything to do with their business. I just like what they do, and think they deserve to be praised for it.
Shane
Excellent service on a recent chat session. Solved my problem in no time.
Juan Carlos González
We at Sinergia are having a very good experience. Their hosting service is very fast an reliable and the Customer Service is really 24/7 with a quick and helpful response.
Ka Williams
InMotion Hosting has been a tremendously wonderful addition to my website. As someone who is still learning this business, I feel comfortable allowing this company to help me operate my blog. The customer service is exceptional. They are all friendly and patient – as well as work diligently to ensure our needs are met and our issues are resolved.
Charles
Inmotion Hosting provides a superior level of technical support. Technical assistance is both effective and timely. Far better than the service I received from my previous provider.
Peter Steeger
I changed from another hosting company which can only be reached by phone or support ticket. They are closed on Weekends! With InMotion I get all support I need and when I need it.24/7. Also the domain and mail transfer went very smooth and w/o interruption of service. I really enjoy the support, you could not do without it.
Mohamed
Been dealing with InMotion Hosting for a over 4 years, Never had a problem, their security is top notch and their staff and help desk are very helpful and quick to help. Invest with them you wont be disappointed.
Diego
Reliable 24/7 Live Chat Support. Over 3 years with their hosting. 99.99% satisfaction.
Will
Had a very positive and helpful experience with chat support.
Ade
do not believe the hosting company that requires prospective members are members of at least one year. meaning that they are ugly and enterprise hosting hosting fear of being abandoned in the near future, so that the one-year membership, consumers can not do much, ultimately frustration.
Shimul Shahriar
I was here to find a good hosting for my site( it is highly loaded with 3 wordpress running at different section’s) and after review, i visited their site, i knock on the chat and it was live ! A Support stuff replied and text me like i am a Friend . I am impressed enough , but i got a little problem, in Hostgator, i can start with a monthly payment ( i know how bad they are ) But here in inmotion i have to pay for whole next year. Let’s see what is next with them. ( Best of luck both inmotion and me )
Steve Mullen
It’s funny when you read these reviews. People either love IMH, or they’re frustrated by the company’s response to malicious attacks and DoS attacks. In the end, I think what happens is that if your site gets at all popular, you end up with problems at InMotion. I have had a couple of my clients host there, and I also have a hosting plan of my own that I use for developing websites. No one visits the sites on my hosting plan, as they’re under construction. As a result, my experience with that hosting account has been fine. However, each of my clients has been shut down, blocked, and generally hassled by InMotion. Instead of addressing what are clearly security problems on THEIR end, they push the problem back to the customer and make them take care of it. And, when you call them to ask why you’ve been suspended, they generally don’t even know because the suspension is automated. I have used a number of different hosts, and have never had the kinds of problems I’ve had with InMotion. Each of the clients I’ve had use them have ended up switching to another host because InMotion just isn’t worth the trouble.
John
You remind me of my experiences. I had a few WordPress sites on IMH that were corrupted to the point that IMH shut them down. Aside from my folders filling up with junk, I could not tell what happened.
Support offered no clear fixes and said I should buy some 3rd party product. I considered moving to one of their WordPress plans because they advertized better security, but sales told me that it really didn’t do much.
Marian Pena
I have to admit, I am impressed with InMotion itself as a hosting company. I’ve never had any issues with bad support or tech help. However, my biggest gripe goes to the sheer amount of brute force attacks that seemed aimed at InMotion and not specific domains. I’ve only been with InMotion for about 5 months now and prior to that I never had any issues with google telling visitors my site had malicious code, or the amount of resources being to highly used on the site itself. I’ve spent more time in the last month trying to fix issues that frankly were never an issue on my old host that I’m now questioning why I left that other host. I wish I could remember now why I left.. but I am seriously thinking about going back.
Ray
InMotion Support team is above the rest!
As I run my web design/development company I have had to deal with more then a dozen different hosting providers. I recently had to move multiple websites around the InMotion environment and update usernames/passwords. The live chat team was AMAZING – kind, respectful and knowledgable about what and how to get my questions accomplished.
InMotion has easily jumped to one of the top 3 companies I will start recommending for my client to host their websites with!
Martin Fabian
InMotion continues to provide excellent service: The representatives have been professional, knowledgeable, efficient, personable, and helpful — every time I’ve called. After checking out several potential hosts over a significant period of time, it looks like I’ve found the best one available for my needs.