¿Tienes problemas con la subida de imágenes en tu sitio web WordPress?
Para la mayoría de los principiantes, los errores de subida de imágenes pueden ser bastante confusos porque pueden aparecer sin que hagas nada diferente. De hecho, el error de subida de imágenes es uno de los problemas de imagen más comunes en WordPress. Por suerte, es bastante fácil de corregir y puedes hacerlo tú mismo.
En este artículo, le mostraremos cómo corregir el problema de subida de imágenes en WordPress.
Tutorial en vídeo
Si prefiere instrucciones escritas, siga leyendo.
¿Cuál es la causa del problema de carga de imágenes en WordPress?
El problema de subida de imágenes en WordPress suele deberse a permisos de archivo incorrectos. Los archivos de WordPress se almacenan en el servidor de alojamiento web y necesitan permisos específicos de archivo y directorio para funcionar.
Los permisos de archivo incorrectos impiden a WordPress leer o subir archivos en el servidor de alojamiento. Es posible que aparezca el siguiente error de WordPress al subir un archivo de imagen:
No se ha podido crear el directorio wp-content/uploads/2019/04. ¿El servidor tiene permisos de escritura en el directorio padre?
O puede que aparezca el error
‘El archivo subido no pudo ser movido a wp-content/uploads/’.
Otro signo de este problema es que tus imágenes desaparecen de la biblioteca de medios de WordPress.
Mi sitio funcionaba bien antes. ¿Quién ha cambiado los permisos de los archivos?
Esto puede ocurrir por varias razones. Una mala configuración en su servidor de alojamiento compartido a veces puede cambiar esos permisos sin que usted haga nada.
Por ejemplo, su proveedor de alojamiento web ejecutó una actualización que cambió inesperadamente los permisos de los archivos.
Si todo lo demás funciona correctamente en su sitio web de WordPress, sólo tiene que aplicar los permisos de archivo correctos para corregir el problema de subida de imágenes.
Dicho esto, veamos cómo establecer los permisos de archivo correctos para corregir los problemas de subida de imágenes en su sitio de WordPress.
Solucionar el problema de carga de imágenes en WordPress
Para cambiar los permisos de los archivos, deberá utilizar un cliente FTP.
En primer lugar, conéctese a su sitio web mediante FTP y vaya a la carpeta /wp-content/. Dentro encontrarás la carpeta uploads, que es donde WordPress almacena todas las subidas de medios, incluidas las imágenes.
Ahora haga clic con el botón derecho del ratón en el directorio de subidas y seleccione “Permisos de archivo”.
Aparecerá el cuadro de diálogo de permisos de archivo.
En primer lugar, deberá establecer en “744” los permisos de archivo del directorio de subidas y de todos los subdirectorios que contenga.
Para ello, introduzca 744 en la casilla de valor numérico y, a continuación, marque / compruebe la casilla siguiente a “Recurrir a subdirectorios”. Ahora haz clic en el botón de opción “Aplicar solo a directorios“.
Haz clic en el botón “Aceptar” para aplicar estos cambios. Tu cliente FTP empezará a aplicar permisos de archivo a los directorios.
Nota: Si establecer los permisos de directorio en 744 no parece solucionar su problema, pruebe con 755.
En el siguiente paso, deberá establecer los permisos de archivo para todos los archivos del directorio de subidas.
Para ello, haga clic con el botón derecho del ratón en el directorio de subidas y seleccione permisos de archivo. En el cuadro de diálogo de permisos de archivo, cambie el valor numérico a ‘644’.
Marca / comprueba la casilla siguiente a “Recurrir a subdirectorios”. A continuación, haz clic en el botón de opción “Aplicar solo a archivos”.
Por último, basta con hacer clic en el botón “Aceptar” para aplicar estos cambios.
El cliente FTP cambiará los permisos de todos los archivos dentro de la carpeta de subidas. Una vez hecho esto, puede volver a su área de administrador de WordPress y tratar de subir imágenes de nuevo.
Si tiene formularios de subida de archivos en su sitio web, debería probarlos también.
Nota: Si no sabes utilizar un cliente FTP, también puedes utilizar el gestor de archivos que te proporciona tu empresa de alojamiento de WordPress. Dado que las capturas de pantalla varían de un alojamiento a otro, tendrás que hablar con su soporte para encontrar instrucciones.
Esperamos que este artículo te haya ayudado a corregir el problema de subida de imágenes en WordPress. Puede que también quieras ver nuestro artículo sobre cómo elegir el mejor alojamiento para WordPress o nuestra comparativa de las mejores alternativas a GoDaddy.
If you liked this article, then please subscribe to our YouTube Channel for WordPress video tutorials. You can also find us on Twitter and Facebook.
Syed Balkhi says
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Every month, our top blog commenters will win HUGE rewards, including premium WordPress plugin licenses and cash prizes.
You can get more details about the contest from here.
Start sharing your thoughts below to stand a chance to win!
henry says
HELP!
I tried uploading an image. An error says “File upload stopped by extension.”
What’s wrong?
WPBeginner Support says
Try these troubleshooting tips to figure out whats causing the error.
Administrador
Vlad says
Had the same issue on my site and it took me couple of hours to figure out the problem.
In my case the issue was generated by Wordfence plugin after i cheked in Option section at the bottom the line “Disable Code Execution for Uploads directory”
I was in the point of making back-up of database and to start again reinstaling everything from the scrach.
After uncheking that selection from above in Option tab, everything come to normal.
Rob says
I tried your suggestions, I changed 755 to 744 and 644 fore the files. Did not work for me. Changed it back but problem http eror when uploading image file keeps appearing.
any other suggestion!!!!
Brad F. says
I was getting an HTTP error when trying to upload images on WordPress. Whatever the most current version is right now. I went through disabling any plug-in that I thought might have some impact on images. None of that seemed to help.
Today, I got on FileZilla and used the steps above. Switching to 744 broke images on my blog. If it wasn’t previously cached in my browser, it loaded as a broken image. So, I switched everything back to 755, which is what it was set to initially.
After that, I went into the upload folders that match the months of the posts I was trying to add images to. I found, in FileZilla, that even though my WordPress dashboard in Chrome was showing that the image had not properly uploaded, and showed up as a little dot in the Media Library, it was actually in the folder in FileZilla and had “crunched” into different sizes as usual. I had deleted these images in the WordPress dashboard, but that apparently didn’t carry through into the database. So, I deleted them through Filezilla.
When I attempted to re-upload the image through WordPress, it went in without a hitch. I’m not sure if this is unique to my situation, or if I’m forgetting anything, but I’m putting this here in case it’s helpful to anyone else having the same problem.
agraj says
thank you very much.solved my headache.Thank you very much..
alex says
744 made my site not showing ANY picture :))) went back to 755 witch fixed it
but my HTTP error is still there…
WP 4.5.1 on HostGator, nothing special changed prior to the famous HTTP error when uploading files directly into WP
Krishnarajsinh says
755 worked for me at
Reuben says
Here’s some important information for anyone using GoDaddy – I followed the guide above which resulted in my website going down completely as it was unable to connect using the permissions above – I called up Godaddy to find out this default permissions to reset it and they were utterly useless.
After a good number of hours messing around I managed to fix it by changing all the folder permissions that I’d amended to 705.
Hope this helps anyone experiencing a similar issue!
jackhamm says
So…..I was having the broken image link issue and did what it suggested above, mine were set at 705 when I had the issue. I have godaddy as a host. I did the steps above and it didn’t work and 705 was what it was set at before I tried to fix it. Any other settings I can try =( ) am SOL with 705 and 755.
collins says
trying to edit the file permision via my server..i dont see any number
Reuben says
I followed your guide… now not only can I not upload images but I can’t get onto any part of my website – thanks a bunch!
WPBeginner Support says
Try to undo any steps you took earlier to get back to the point you started from.
Administrador
Raúl says
Or you can try to put all in 777 it’s not secure but… remember the meaning of the octal sequence read=4, write=2, execute(or x)=1, then rwx=4+2+1=7 and r-x=4+0+1=5 or rw-=4+2+0=6, and the position of the bit indicate the user level, so if you put all in 777 bring permissions for everybody do all what they want. In all cases I recommend to put in contact whit the support team of your hosting, maybe they have a protocol for strange behavior.
salman says
thanku i helps me alot to fix my blog
sophie says
755 worked for me, thanks very much for the clear and helpful instructions!!
Christine says
Glad I am not the only one. I can upload some but not all of them. Mainly in the blog.
vic says
Please I got this error!,The uploaded file could not be moved to wp-content/uploads/2016/04.
How can I escape from this
mehdi says
the same problem for me !!! now we are in 05 month but still trying to upload in 04 month and it can’t success so fail and failed and … is there any trick ??
Dawn Cunnane says
Wp Beginner to the rescue again! I thought I had a file permission issue as soon as I got an error uploading and watched this video to make sure how to change it properly. 744 didn’t work for me but 755 did, thank you guys!
John says
Hi, I tried changing Numeric value to 744 and now when I try to go to either my site or the /WP-admin dashboard I get a’ Server Error 500′ message. I’ve tried changing it back to 755, but no luck. I’m in a much worse position now! Any ideas on how to restore it back?
WPBeginner Support says
Please follow the troubleshooting steps in our guide on how to fix internal server error in WordPress. You can also contact your web host for support.
Administrador
moon says
Hi,
I tried to move the wordpress site to another hosting using the wordpress export and import function (due to some reasons unable to use MySQL database migration). After the migration, I found no image shown on Media Library (but the webpages worked okay with the images shown properly). It makes problem for me to amend and change the images latter.
Would you please let me know where to get the images of the uploads area into Media Library.
Thanks
Sonali says
I am not able to upload the pictures on my blog post. it just shows some blue box which shows the name of the image.
Muhammad says
Hi i have shifted my website from http to https as i buyed ssl certificate..after that my site is now working fine but only some images are bot showing and even media library images all are broken now..can i use this method to resolve my issue..plz help realy panic these days
Have a look and suggest me
Thanks alot
WPBeginner Support says
Please try Really Simple SSL plugin. Take a look at our guide on how to add free SSL in WordPress with Let’s Encrypt. Since you already have a certificate, just scroll down to updating WordPress URLs section.
Administrador
Kristen says
Having the same trouble as several above – tried the recommended 644 fix and it broke it further. Switching back to 755 did not fix it.
Weird issue, though… the time/date stamp from all of the broken images is Dec 31 1969!
Help!
Keith says
Hi,
I am very desperate for help. Initially I only have the problem for http error when uploading new images after updating my wp to 4.4.1
So, after I followed your guide and changed the permission, now all my images from my website, inside my wordpress, post and thumbnail all not showing. How can I reset to my original permission settings. it’s like making it worse.
Please please help me.
Regards
Keith Yuen
WPBeginner Support says
It looks fine at our end. Seems like you already fixed it.
Administrador
GMestres says
ATTENTION: Try to not use CAPS to name the files.
MuhammadNauman says
It didnt worked for me!! Day before i tried all stuff and suddenly uploading starts but right now it seems like old !! Cant upload images says HTTP error!
Any other solutions!!
Jared says
I also have this error. My hosting claimed it was something with the theme I uploaded, but the theme host directed me here.
Any idea why the http error is showing?
Robbie Ferguson says
This didn’t work for me so I dug a bit deeper.
Turns out WordPress did not change the “upload folder” when I had previously renamed the site in Settings->General. When I change a domain name, my host moves the files automatically. Site a.com now becomes b.com, which moves the files to /home/user/b.com – so the site works fine, but once I try to upload, it fails.
So I checked Settings->Media and sure enough, “Store uploads in this folder” is still set to /home/user/a.com. I edited it, and it works.
So, double check “Store uploads in this folder” and ensure the path is correct in Settings->Media.
Still, thanks for the post–indeed it was smart to change from 755 to 744 anyways… quite a bit safer.
Ebrahim DUROSIMI says
You!!!!!!!!! You are a life saver. THIS IS THE PERFECT FIX… Thanks alot…
Sobia says
Thanks ROBBIE
it worked like a charm,!!!
Laurynas says
Hi,
I have tried this method and unfortunately it did not work for me. But I am more concerned that I have changed permissions numeric value to 755 for files also. I don’t remember what it was before. Does that affect anything? And how I could restore it? Thanks
WPBeginner Support says
You can undo this by selecting the directory in FTP client. Right click and then change file permissions to 644. Select the radio button that says apply to files only and click on the OK button. See the last image in the article.
Administrador
amardeep says
I am also facing the same image broken issue don’t know what to do,to add more my add media option is also not working nothing happens when i click on it
Aafia says
My Images get uploaded but when the post is published all images vanishes and only featured image remains.What could be the Problem?I have tried to fix the problem temporarily by Gmedia plugin. But I would like to know what is the problem with my WordPress media gallery.
Thanks in advance for your consideration.
Cindy says
I’m having this exact same problem! Help!
Aaron says
i can’t upload either. It’s doing my head in. I have tried all the suggested options above and still this happens….
grant says
When im in /wp-admin/customize/header the “add new image” button does nothing.
Im having this on multiple themes and have tried:
Browser
Cookies
All plugins
WP update
User permissions
File permissions
I wonder if its a problem within the code of the customize page and specifically the button not being linked? Please any advice I have been stuck with this for ages.
Asghar says
Hello
Sir I have same problem I do what you said but my problem not solve please tell me what I can do now
Thanks
Nina says
Thanks for helping me fix a little bit of my problem, but my uploads keep showing broken pictures for any added pictures, while the older pictures stay fine even though they have the same permissions, and file paths, etc. Also, it displays perfectly fine on Chrome and my smartphone, however Mozilla wont display certain pictures! I’ve tried everything I could find.
I recently updated to php 5.5 which I suspect caused the issue. For those of you that are still having trouble, I’d suggest backing up everything and doing a fresh install.
I tested another site with a fresh install and had no problem. Ugh. The trials and tribulations of wordpress…
Nina says
I wanted to update that I solved my problem, in case this helps others. I have hotlinking protection enabled via my web host (hostgator). However, I had to
1) Add my own site domain to the list of enabled sites (meaning bypass hotlinking for the site itself)
2) I had to click ‘enable direct linking’ in order to enable others to see it besides myself when logged into wp-admin.
Once I did this, my pictures were able to load, view, edit, etc.! This may not be everyone’s problem, but if you have tried the file permissions fix, then this may be a good next step.
I had to use cpanel to fix this and go to the hotlink protection via hostgator. I don’t know how to fix it for other web hosts, but I imagine it’s similar. Good luck!
Monica says
I had to upload my whole Wp site with a backup and some images were not showing even after trying twice. I used your instructions and worked perfectly. My settings were 755, I tried 744 and then every image was broken. So I went back to 755 for all files and folders and that made it. So I guess original some files had different permissions. Thanks a lot
Najam says
For those who 755 or 777 didn’t work. Check out your Media settings page. If there is a path to where the files should be uploaded, try removing it to make it go to default. This worked for us and now we are able to upload without a problem.
Brenton says
Najam you absolute star! Finally the solution I needed!
susanmcneal says
Thank you! This worked for me!
ann wigmore says
Worked!!
Claire says
Hi, thanks for this – I deleted the whole path (as in, left it blank) and now when I return to Media Settings the box with the path isn’t there, just the size images. Any idea how I can get this back?
Liss says
This worked for me! Thanks so much!!!!
Teresa says
For me useless article, very useful comment. Thanks Najam.
John says
This worked !!! Thanks !
Marie Reynolds says
I am pulling my hair out trying to upload sydney settings to dashboard but it says
The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
I have tried uploading from different servers, even different computers… please help!!!
Syed Hamza says
I also facing this problem. Please help me.
Tanbeen says
I have tried all about this way. but nothing is happening. still image missing. i have contact to the host provider but they said its developer issue. what can i do now? please help me someone.
Vince Comfort says
Hi Tanbeen,
Check your plugins. Try to disable any cache plugin you have. Clear the cached files, then try to upload the images. It should work fine.
If it still doesn’t work, contact me on facebook and I will check it out for you.
Stephen says
Wow! This is fantastic – 755 worked for me. Thanks for this well-written article. First link I found off Google and it solved my problems immediately. Many thanks. *bow*
Mike Sinkula says
Thanks for this. I had to set the folders to 755. But, I got everything working.
ale says
I have the same problem! The file permission didn’t work for me either. I’ve been looking for a solution to this problem for over 4 months! Please give us another solution to try! Thank you!
Phil Chow says
Did not help me either. Followed your instructions to the tee. Help!
Abhishek says
I’m facing http error while uploading image, how to fix that issue? I can’t upload any of the image , does that above tutorial world for that too?
Andrew says
Hi
Just thought I’d add on here that this issue isn’t always a permissions based issue but it can be due to file size. All images were uploading perfectly fine until my client tried to upload files of over 4000px in width and height.
While the upload was successful the admin doesn’t seem to be able to handle the file.
Adam McKenna says
Thanks for the post.
This sadly did not help me.
WPBeginner Support says
Let us know more about your issue, may be we can help.
Administrador
Mandak says
Well, this helped with the broken images in my media library, but didn’t fix the uploading issue. I’m 1/2 way there I guess! Thanks
Valentin says
Hey guys,
How are you? First comment and all. I’d be chippier but I need to get DTB. Right now I’m having a problem uploading media to a site. It’s been replicated both on live and localhost.
The site runs on the Spanish 4.2.2 version of WordPress.
Here’s the rundown:
1) Any attempt to upload media (let’s say, a logo) to the site shows an instant 100% transfer completion message or hangs up.
2) Regardless of what it returns, the files in the media library appear without title, without author, without attachment reference and without date.
3) They are impossible to edit, view, or permanently delete (I don’t even get the option on this last one).
4) The files are in the corresponding yyyy/mm folder and can be deleted there but it doesn’t affect the Media library interface.
Here’s two screencaps to help illustrate:
What I’ve tried:
1) Theme(Salient) & plugin on/off
2) WordPress 4.2.2 Dashboard reinstall
4) .htaccess modsec hack
3) Rain dance
Any help would be most appreciated. Hell, I’d be more than willing to buy someone a beer over this.
Disclaimer: this may or may not be an almost carbon copy from my post at WordPress Support. Yes, I am shameless. I regret nothing!
WPBeginner Support says
We see that you have already tried rain dance, not sure we can be much help after that
but we will try. Have you tried increasing WordPress PHP memory limit. If that doesn’t work then connect to your website using an FTP client and go to wp-content/uploads/ folder to verify that WordPress is able to regenerate image sizes. For any image you upload to WordPress there should be at least three or more copies of the same image in different sizes. If there are no image sizes just the original upload, then most probably your WordPress file permissions are not set properly.
Administrador
Hannah Ransom says
Didn’t work for me with either 744 or 755
Bummer.
Laure says
Hi,
Even tried full access, images seem to be upload correctly, I even have access to them if I use the link displayed in image description (from wordpress/media) but that’s all
still doesn’t work for me
Amir says
Worked great. Thanks.
toby Phillips says
Hi,
I tried this and now all the links to my previous images are now broken on my blog and I still have the upload issue ;-( Any help would be appreciated.
kevin says
Same, all media is broken now.
kevin says
Scratch that, 755 worked. Thanks!!
Jennifer Nini says
The same thing has happened to me. Have you been able to fix it?
David Townsend says
I’m on a Mac using Fetch FTP to access my wordpress files. When I right-click on the uploads folder, I only have an option that says “UNIX equivalent” and a box to enter in the new number 744. There’s no other checkbox options. How do I find that?
WPBeginner Support says
You can enter the file permission by entering the number. Like 644, 655, 755, or 744. Look up for file permissions to learn more.
Administrador
Andrea says
This works brilliantly – clear, simple, easy to follow and solved the problem. Thank you. Andrea
Thabiso says
Thank you for assistance , it worked for me. I created folder in uploads with permission 755 and pictures inside were permission 644 and my array slide show worked