Avete problemi ad accedere all’area di amministrazione di WordPress?
Questo problema può essere causato da molte ragioni diverse, il che rende difficile per i principianti la risoluzione dei problemi.
In questo articolo vi mostreremo cosa fare quando siete bloccati dall’amministrazione di WordPress (wp-admin) in modo da poter riottenere l’accesso al vostro sito.
Perché siete bloccati fuori dall’amministrazione di WordPress?
Ci capita spesso di sentire utenti che sono bloccati dall’area di amministrazione di WordPress. Questo è frustrante e può portare a un blocco della produttività. Non è possibile scrivere post, rispondere ai commenti o svolgere qualsiasi attività sul proprio sito WordPress.
Se avete problemi ad accedere al sito di qualcun altro, dovete contattare il proprietario o l’amministratore del sito per informarlo. Questi potranno spiegarvi perché non avete accesso o collaborare con voi per risolvere il problema.
Se siete il proprietario del sito, potete seguire i passaggi di risoluzione dei problemi indicati di seguito.
Ci sono alcuni motivi per cui potreste essere bloccati dall’amministrazione di WordPress, quindi analizziamoli uno per uno. Speriamo che, attraverso questo processo di eliminazione, riusciate a trovare la soluzione al vostro problema.
Potete anche consultare la nostra guida alla risoluzione dei problemi di WordPress per scoprire cosa sta causando il problema e come risolverlo. Potreste trovare una soluzione anche nel nostro elenco degli errori più comuni di WordPress e di come risolverli.
Detto questo, diamo un’occhiata ad alcuni passi che potete compiere quando siete bloccati dall’amministrazione di WordPress. Potete utilizzare i link sottostanti per navigare rapidamente verso il messaggio di errore visualizzato:
- Error Establishing Database Connection
- 500 Internal Server Error
- 404 ‘Not Found’ Error
- 403 Forbidden Error
- 401 Unauthorized Error
- Limited Logins
- White Screen of Death
- Incorrect Password Issue
- Problems With Plugins
- Lost Admin Privileges
- Hacked WordPress Site
- Login Page Refreshing and Redirecting
- ‘This Has Been Disabled’ Error
- ‘Briefly Unavailable for Scheduled Maintenance’ Error
- PHP Syntax Errors
- Your Site Is Experiencing a Technical Issue
Errore nella connessione al database
State vedendo l’avviso “Errore nello stabilire la connessione al database” su ogni pagina del vostro sito? Questo messaggio viene visualizzato per vari motivi, come ad esempio un database corrotto o problemi con il server di web hosting.
Se si verifica questo errore quando si tenta di accedere, consultare la nostra guida su come risolvere l’errore di stabilire una connessione al database in WordPress.
500 Errore interno del server
Un altro errore di WordPress in cui un principiante può imbattersi è “Internal Server Error” (errore interno del server), o talvolta “500 Internal Server Error” (errore interno del server). Questo errore viene visualizzato quando c’è qualcosa che non va, ma il server non è in grado di identificare il problema.
Se vedete questo messaggio quando cercate di accedere a WordPress, seguite i passaggi della nostra guida su come risolvere l’errore 500 internal server in WordPress.
Errore 404 “Non trovato
A volte gli utenti sbagliano a modificare l’indirizzo di WordPress e l’indirizzo del sito nelle impostazioni di WordPress. La volta successiva che cercano di accedere all’area di amministrazione, visualizzano l’errore “Errore 404 – Non trovato”.
Se vi succede, potete consultare la nostra guida su come cambiare l’URL del vostro sito WordPress. Non sarà possibile utilizzare il metodo 1 perché non è possibile accedere, ma gli altri metodi dovrebbero risolvere il problema.
Nota: se riuscite ad accedere al vostro sito ma vedete l’errore 404 quando visualizzate uno dei vostri post, il problema è un altro. Per sapere come risolvere il problema, consultate la nostra guida su come risolvere l’errore 404 dei post di WordPress.
Errore 403 Forbidden
Alcuni utenti riferiscono di aver riscontrato l’errore “HTTP Error 403 – Forbidden” quando cercano di accedere a wp-admin. Questo errore può essere causato da permessi di file errati, da plugin di sicurezza mal codificati o dalla configurazione del server.
Se state riscontrando questo errore, la nostra guida su come risolvere l’errore 403 Forbidden in WordPress vi aiuterà a individuare e risolvere il problema.
401 Errore non autorizzato
Un altro messaggio che potreste vedere quando siete bloccati fuori dall’amministrazione di WordPress è l’errore 401. Questo errore è talvolta accompagnato da un messaggio che dice: “L’accesso è negato a causa di credenziali non valide” o “È necessaria l’autorizzazione”.
Questo messaggio può essere visualizzato se la cartella di amministrazione di WordPress è protetta da password. Può anche essere causato da un plugin di sicurezza di WordPress o dalle misure di sicurezza adottate dalla società di hosting.
Consultate la nostra guida su come risolvere l’errore 401 in WordPress per conoscere sei soluzioni che vi aiuteranno a recuperare l’accesso al vostro sito web.
Accesso limitato
Per impostazione predefinita, WordPress consente agli utenti di inserire le password quante volte vogliono. Gli hacker possono tentare di sfruttare questo aspetto utilizzando script che inseriscono diverse combinazioni fino a far crollare il vostro sito web.
Per evitare ciò, si consiglia di limitare il numero di tentativi di accesso falliti per utente. Tuttavia, questo potrebbe significare che l’utente si ritrova bloccato dal proprio sito web quando inserisce troppe volte la password sbagliata.
Se vi trovate in questa situazione, seguite i passaggi della nostra guida su come sbloccare il limite dei tentativi di accesso in WordPress.
Schermata bianca della morte
Vedete una schermata bianca nell’amministrazione di WordPress? Questo problema è spesso indicato come la schermata bianca della morte di WordPress.
Questo accade quando si esaurisce il limite di memoria. Potrebbe essere causato da un plugin o un tema mal codificato o da un hosting web inaffidabile.
Se state riscontrando questo errore, consultate la nostra guida su come risolvere la schermata bianca della morte di WordPress.
Problema della password errata
Non c’è niente di più frustrante che sentirsi dire che si è usata la password sbagliata quando si è sicuri di non averla usata e si è anche controllato che il blocco delle maiuscole non sia attivo.
Questo può accadere se si è stati vittima di un hackeraggio, oppure se si è semplicemente commesso un errore onesto.
Peggio ancora, quando si cerca di cambiare la password, non si riceve mai l’e-mail perché viene inviata a un indirizzo a cui non si ha più accesso.
Fortunatamente, c’è un altro modo: potete resettare la password di WordPress da phpMyAdmin. Questo metodo può essere un po’ complicato per i nuovi utenti, ma è la migliore speranza per riottenere l’accesso all’area di amministrazione.
Problemi con i plugin
Potreste essere bloccati dall’amministrazione di WordPress a causa di un plugin o di un tema difettoso. Questo può accadere se non riuscite ad accedere all’amministrazione di WordPress dopo aver installato un nuovo plugin o se il messaggio di errore menziona “wp-content/plugins/”.
Per riottenere l’accesso al vostro sito, dovrete disattivare temporaneamente i vostri plugin. Potete farlo utilizzando FTP o phpMyAdmin, seguendo la nostra guida passo passo su come disattivare tutti i plugin quando non si riesce ad accedere a wp-admin.
Privilegi amministrativi persi
A volte si riesce ad accedere all’amministrazione di WordPress, ma non si vedono le funzionalità dell’amministrazione. Ad esempio, non si ha accesso ai temi o ai plugin.
Questo può accadere se i permessi dell’utente sono stati modificati. Potrebbe essere che degli hacker abbiano infettato il vostro sito e poi cancellato i vostri privilegi di amministratore.
In questo caso, è necessario aggiungere un utente amministratore al database di WordPress tramite MySQL (phpMyAdmin).
Sito WordPress violato
Se si sospetta che il proprio sito sia stato violato, è necessario adottare altre misure.
Un sito web violato può avere un aspetto diverso, visualizzare contenuti diversi o riprodurre automaticamente musica o altri media. Peggio ancora, potrebbe infettare i vostri visitatori con dei virus, quindi dovete agire rapidamente.
Potete iniziare con la nostra guida per principianti su come riparare il vostro sito WordPress violato. Vi mostreremo come identificare l’hack, ripristinare il vostro sito da un backup e rimuovere eventuali malware.
Dopodiché, dovrete proteggere il vostro sito da attacchi futuri. Vi mostriamo come farlo nella nostra guida definitiva alla sicurezza di WordPress.
Aggiornamento e reindirizzamento della pagina di accesso
Un altro tipo di errore di accesso si verifica quando la pagina di accesso di WordPress continua ad aggiornarsi e a reindirizzare alla schermata di accesso.
Questo può accadere a causa di valori errati per i campi URL del sito e URL della home nella tabella delle opzioni di WordPress. Può anche essere causato da impostazioni di permalink non correttamente configurate o da reindirizzamenti impostati nel file .htaccess.
Per risolvere questo problema, consultate la nostra guida su come risolvere il problema del refresh e del reindirizzamento della pagina di login di WordPress.
Errore ‘Questo è stato disabilitato
Quando cercate di accedere all’area di amministrazione di WordPress, vedete l’errore “Questo è stato disabilitato”? Questo messaggio viene visualizzato quando si accede all’indirizzo di amministrazione sbagliato.
Una pratica comune per la sicurezza di WordPress consiste nel cambiare l’URL di accesso predefinito dell’amministratore (domain.com/wp-admin) con uno personalizzato. Questo può aiutare a prevenire che hacker e bot martellino il vostro URL di accesso cercando di ottenere l’accesso.
Se dimenticate che l’URL è stato cambiato e andate a quello vecchio, vedrete questo messaggio di errore. Se avete dimenticato l’indirizzo corretto, consultate la nostra guida per principianti su come trovare l’URL di accesso a WordPress.
Errore ‘Brevemente indisponibile per manutenzione programmata’.
Avete riscontrato l’errore “Brevemente non disponibile per manutenzione programmata” in WordPress? Questo errore viene solitamente visualizzato durante l’aggiornamento del nucleo di WordPress, dei plugin o dei temi.
Ma se il vostro sito WordPress non riesce a completare l’aggiornamento, rimarrete bloccati in modalità di manutenzione.
Per risolvere il problema, consultate la nostra guida su come risolvere l’errore Brevemente non disponibile per manutenzione programmata in WordPress. La guida spiega anche perché l’errore si verifica e come evitarlo in futuro.
Errori di sintassi PHP
Gli errori PHP possono verificarsi dopo aver incollato uno snippet di codice da un tutorial o da un sito web di WordPress. Il codice sbagliato può impedire al vostro sito web di funzionare correttamente e impedirvi di accedere.
Spesso i principianti utilizzano l’editor integrato di WordPress dalla loro dashboard. Questa funzione è comoda, ma può portare a un disastro se non si sa cosa si sta facendo.
Ecco perché abbiamo scritto la nostra guida per principianti sull’incollaggio di snippet dal web in WordPress.
Nota: in molti casi, è più sicuro utilizzare un plugin per gli snippet di codice come WPCode invece di inserire direttamente il codice personalizzato. Per maggiori dettagli, potete consultare la nostra guida su come aggiungere codice personalizzato in modo sicuro in WordPress.
Se siete bloccati dall’amministrazione di WordPress a causa di uno snippet di codice, dovrete risolvere il problema manualmente utilizzando un programma FTP come FileZilla per accedere ai vostri file. Se non avete familiarità con FTP, consultate la nostra guida per principianti su FTP.
Dopo esservi collegati al vostro sito WordPress utilizzando il software FTP, dovrete seguire la nostra guida su come correggere gli errori di sintassi in WordPress per correggere o rimuovere il codice che avete aggiunto.
Il vostro sito ha un problema tecnico
A volte, quando si cerca di accedere all’area di amministrazione di WordPress, si può vedere una schermata bianca o un messaggio che dice: “Il sito sta incontrando difficoltà tecniche. Controllare la casella di posta elettronica dell’amministratore del sito per ricevere istruzioni”.
È necessario accedere all’account e-mail dell’amministratore e aprire la casella di posta elettronica.
Dovreste ricevere un’e-mail automatica da WordPress che vi indicherà il tema o il plugin che sta causando problemi al vostro sito. Fornisce anche un link di accesso per poter accedere all’amministrazione di WordPress.
È sufficiente fare clic sul link per accedere all’amministrazione di WordPress in modalità di recupero. A questo punto, dovrete disattivare il plugin o il tema che causa i problemi sul vostro sito.
Tuttavia, è possibile che non riceviate questa e-mail con il link di accesso. In questo caso, consultate la nostra guida su come utilizzare la modalità di ripristino di WordPress.
Speriamo che questo tutorial vi abbia aiutato a risolvere il problema del “blocco dell’amministrazione di WordPress”. Potreste anche voler imparare a scegliere il miglior hosting WordPress o controllare il nostro elenco di plugin indispensabili per far crescere il vostro sito web.
Se questo articolo vi è piaciuto, iscrivetevi al nostro canale YouTube per le esercitazioni video su WordPress. Potete trovarci anche su Twitter e Facebook.
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Jiří Vaněk says
As for the 403 error, I have also dealt with the problem many times that the blocking was on the hosting provider’s side. Why? Some providers protect themselves against bruteforce attacks and thus have deployed GEO IP protection for the administration, where they use the htaccess file to limit access to the administration only from certain countries. If a person is in a foreign country or uses a VPN, he will not get into the administration. Therefore, it is sometimes a good idea to contact your webhosting provider afterwards.
Michael says
Now there’s an even NEWER error message that redirects you to this page (/mod-security-error/rule-13051.html):
“WordPress Login Temporarily Disabled
We apologize for the inconvenience! You are seeing this message because your site has recently been targeted by attackers attempting to gain access to your WordPress Dashboard. In order to protect your site your WordPress Login page has been temporarily disabled.
Unfortunately, you will be unable to login to the Dashboard until the block expires.”
WPBeginner Support says
That appears to be an error from your mod security for protecting from brute force attacks. If you reach out to your hosting provider they should be able to assist with that error
Admin
Tree says
There has been a critical error on your website.
Get this message when I try to login to admin and this it what shows when I go to the webpage – it’s totally down.
Ideas?
WPBeginner Support says
The message you are seeing is a different error, you can see our guide on fixing that error below!
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-wordpress-white-screen-of-death/
Admin
Mehar says
“This feature is forbidden temporarily for security reason. Try login again.” this is the issue shown while iam entering the wp-admin url. Why is that issue happening?
WPBeginner Support says
For that error, you would want to check our recommendations under the 403 section as it sounds like that may be a security plugin’s rewording of a 403 error.
Admin
Janet Lewison says
I can’t log in to my admin area as I get the’ invisible captcha is not enabled message’. What can I do please?
WPBeginner Support says
That sounds like a plugin may be causing you trouble. In that case, you would want to follow our guide on disabling your plugins when you’re unable to log in below:
https://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/
Admin
Mehwish Abdul Rehman says
my admin dashboard is opened but when I click any of the functionality like (click on pages to view all the pages) it shows the error page not found…I am unable to configure the problem
WPBeginner Support says
You could try the recommendations in our article below or follow our troubleshooting guide.
https://www.wpbeginner.com/wp-tutorials/how-to-fix-wordpress-posts-returning-404-error/
Admin
Lui says
Hello, when going to my homepage it says “You have been blocked by site administrator” but all the other pages works totally fine. Can you help?
WPBeginner Support says
You would want to start by following our troubleshooting guide steps below:
https://www.wpbeginner.com/beginners-guide/beginners-guide-to-troubleshooting-wordpress-errors-step-by-step/
Admin
Atarhe Okejotor says
I tried accessing my WP dashboard for my blog I get a “This has been disabled” error. Please what can I do to resolve this?
WPBeginner Support says
For that error, you would want to take a look at our troubleshooting guide below:
https://www.wpbeginner.com/beginners-guide/beginners-guide-to-troubleshooting-wordpress-errors-step-by-step/
Admin
Charl says
Hi, I changed the link of my wordpress website to ‘https’ to activate our ssl certificate. Now, everytime i attempt to log it, google comes up with a ‘this site cannot be reached’ page. Is there a way to fix this?
WPBeginner Support says
You would want to take a look at our guide below for common solutions to the issues from moving to https and you can also reach out to your hosting provider for assistance:
https://www.wpbeginner.com/wp-tutorials/how-to-fix-common-ssl-issues-in-wordpress-beginners-guide/
Admin
Char says
Everytime I try to login to my wordpress URL, it get redirected to a domain I previously used. This means I cannot login because I set up a new site for the previous domain and it should no longer be associated. I suspect that the change maybe something that I did within wordpress (changing the permalinks?) But I cant login because it keeps redirecting- help!!!
WPBeginner Support says
In that situation, we would recommend first reaching out to your hosting provider and they can normally assist.
Admin
Anna says
I have a wordpress site where the ReCaptcha code got changed, but I was logged out before the code could be updated site-side. Now I’m locked out with a broken ReCaptcha. Any ideas?
WPBeginner Support says
You would disable the plugin adding that. You can take a look at our guide below for a starting point:
https://www.wpbeginner.com/beginners-guide/beginners-guide-to-troubleshooting-wordpress-errors-step-by-step/
Admin
Steve Garson says
I´ve been locked out from my wordpress admin, I cannot access the login page. I just get an error page that says a plugin has a Fatal error.
WPBeginner Support says
You can disable the plugin following our guide below:
https://www.wpbeginner.com/beginners-guide/beginners-guide-to-troubleshooting-wordpress-errors-step-by-step/
You would need to reach out to the plugin’s support to let them know about the error for them to resolve it.
Admin
Ingemar says
Hi
I´ve been locked out from my wordpress admin as I cannot even access the login page – i´m only being redirected to my “Under construction”-page.
Have tried mysite/wp-login.php and mysite/login and mysite/admin and from different browsers and different IP´s/internetconnections but nothing works. What should i do?
Thanks for help!
WPBeginner Support says
If you have a coming soon plugin, you should be able to deactivate it using our guide below:
https://www.wpbeginner.com/beginners-guide/how-to-easily-deactivate-wordpress-plugins/
Admin
Gazi Sharin Mostafiz says
I have a woo-commerce website. But when I want to login or logout a popup showing on top. I want to remove this popup sign in box. Please help me if anyone knows the solution.
WPBeginner Support says
It sounds like you password protected your wp-admin area, we have a guide on this below:
https://www.wpbeginner.com/wp-tutorials/how-to-password-protect-your-wordpress-admin-wp-admin-directory/
Admin
Sakshi Singh says
I was working on user registration and login forms using User Submission form plugin. I have enabled the captcha option but unfortunately didn’t set any method. Now, when i am trying to login into my website it’s giving an error “ERROR:Captcha code error, please try again” but their is no option for any type of captcha in my login form, so now i am unable to login anyhow.
Plz help..
WPBeginner Support says
For troubleshooting errors, you would want to follow our guide below and disable plugins on your site:
https://www.wpbeginner.com/beginners-guide/beginners-guide-to-troubleshooting-wordpress-errors-step-by-step/
Admin
Mary Cheung says
Please please help me!
so i tried to update wordpress and pressed [update all]
Loaded for about 30 mins, now i have HTTP ERROR 500 on the admin panel.
WPBeginner Support says
For that specific error message you would want to go through our guide here:
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
Admin
Isabelle Teran says
How much time do I have to wait until I can have access again?
WPBeginner Support says
If you resolve the underlying issue, you should not have to wait to log back into your site.
Admin
omer raza says
I have tried almost everything to log in my WordPress dashboard but it’s not allowing me to log in. I have changed the password in the wp-users table, cleared browser cache and cookies as well but still, it is showing the same error(invalid username or password).
WPBeginner Support says
You would want to reach out to your hosting provider and they should be able to see if there are any errors that could be blocking the password change.
Admin
Md Mukarram Hossain says
Hello,
Nothing you described matches as the scenario as I faced with my site. I or others can enter my wp dashboard only with the role of administrator. Other users (editor, contributor…) cannot access dashboard. Is there any solution to this problem. Waiting for your reply.
WPBeginner Support says
To begin finding the reason for that error you would want to go through the steps in our guide here: https://www.wpbeginner.com/beginners-guide/beginners-guide-to-troubleshooting-wordpress-errors-step-by-step/
Admin
Reese says
Hi,
I changed the Url for both WordPress and bluehost now my account has been locked. Is there a way to unlock it
WPBeginner Support says
You would want to reach out to BlueHost and they should be able to help you
Admin
Dahlia Harari says
Hello,
After editing text and publishing I am having a very weird issue.
The website is online but when I went to my website all that I see is just the menu on the screen.
What can I do to fix this problem?
Any help would be most appreciated
Thanks
Dahlia
WPBeginner Support says
If you are just starting out and didn’t set a static home page then you should start seeing content when you publish posts on your site.
Admin
Abdulrazaq Yahaya says
Hello..
Good afternoon.
I want to ask that if you want a developer to help you to design your website either partially or impartially, what position would you post him to, administrator or what?
WPBeginner Support says
Most developers would normally need admin access to be able to see everything and fix issues with the site and the back end of the site.
Admin
Philip Sambell says
I update my WP site plug-ins today and then the site crashed and displays this error:
Parse error: syntax error, unexpected ‘[‘ in /wp-content/plugins/swiftype-search/vendor/react/promise/src/functions.php on line 17
I cannot access my site at all, can anyone help please?
Cheers!
WPBeginner Support says
That appears to be an error with your swiftype plugin, you can disable the plugin and try to log in using the method in our article here: https://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/
Admin
Alberto says
Hello,
I have WordPress (latest version), Installed Locally with MAMP on my mac, and everything seems fine UNTIL, I activate a plugin. Once I activate this plugin, the entire thing crashes and I can’t do anything but to erase wordpress and reinstall it again. I literally can’t access anything on my dashboard, or any of the options such as plugins, etc. The whole thing is just frozen.
I don’t get any error or Syntax message, I simply can’t do anything at all.
Can someone please help me fix this issue?
Thanks and have a wonderful day!!!
WPBeginner Support says
You would want to reach out to the plugin’s support and let them know about the issue, you could also try the recommendations in our article here: https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-wordpress-white-screen-of-death/
Admin
Abhishek Singh says
I have been locked out of wp-login.php on my pc only, after i overrided it by login via google plus but i can access wp-login.php through other devices…. please reply ASAP so that i can access it on my pc too
WPBeginner Support says
If you’re not using a security plugin on your site then you would want to reach out to your hosting provider. If you do have a security plugin you can disable it using the method in our article here:
https://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/
Admin
UGOCHUKWU says
I was locked out of my wp admin panel after installing a premium theme, I guess it was as a result of many free themes and plugins I previously installed, I have been trying to get my ftp details from wordpress so I can troubleshoot from filezella,but it has not been ssuccessful.
WPBeginner Support says
For your FTP information, rather than reaching out to WordPress, you would need to reach out to your hosting provider and they would be able to give you that information.
Admin
Kevin says
I was attempting to update some pages on my website, and was eventually locked out of my website. Now, all I get when I go to the website, from any browser, is the following error message-
Parse error: syntax error, unexpected T_FUNCTION in /home/content/77/7030077/html/wp-content/plugins/redirection/redirection.php on line 100
I have no idea how to access my website and correct this error. Please help…
WPBeginner Support says
It looks like your redirection plugin may be encountering an error, you should be able to disable it using our guide here: https://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/
to allow you to log back into your site.
Admin
Anita says
Jetpack has blocked my IP address to the login page. However, the IP address that is shown is not mine, but originates in San Jose, Calif. I’m in Glens Falls, NY. I was instructed to send a link to my email address so I could try getting in.
Fortunately, only one of my sites is being attacked. But it is an important one, so I’m just a little freaked by this. I sure would appreciate any advice that would help me resolve this!
WPBeginner Support says
With Jetpack blocking your UP address, you would want to reach out to Jetpack’s support and explain the situation and they should be able to assist.
Admin
Bibhash Roy says
From today, I am getting this error message in wordpress after I started making changes to integrate and work with Woocommerce.
This is the message “You have reached the maximum number of requests that is permitted to make per hour. The current rate limit window resets on……”
Many things are not working in the WP Dashboard after I got this message. Google search did not provide much clue.
Why I am getting this message? Is WP or Woocommerce responsible for this? What is the fix?
WPBeginner Support says
You may want to reach out to your hosting provider to ensure that is not a limit set by them causing that error.
Admin
Rosh says
hi
I have come across an issue with the login attempts since I have activated my Loginizer plugin. I have been unable to login as an admin into my WordPress. I tried changing my password in my phpadmin, but it failed too. I tried login with the password and id from my Cpanel still it shows error in login id or password, please suggest me a solution.
WPBeginner Support says
You can disable the plugin using the method in: https://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/
Admin
Stephen says
Hi,
I am trying to install WordPress on localhost and keep getting the message ‘Sorry, that isn’t a valid email address. Email addresses look like username@example.com.’. Any email I try (all valid and working) gets the same response! Can you advise please? Thanks
WPBeginner Support says
You may want to ensure there are no spaces or similar in front of the email you are attempting to use. If you’re trying to reset a password due to being locked out you would want to take a look at: https://www.wpbeginner.com/wp-tutorials/how-to-reset-wordpress-admin-password-on-localhost/
Admin
Jessica says
Hello,
My browser crashed whilst I was attempting to change the URL of my site on wp-admin and now I’m unable to access the log in page or see the site.
When I type in the URL of the site, I get the error message: This site is currently undergoing maintenance, and will be back shortly.
When I type in the /wp-admin URL it shows me to a log in screen and I enter my details only for it to return the error message: This site is currently undergoing maintenance, and will be back shortly.
Is anyone able to help?
Thanks,
Jess
WPBeginner Support says
You would want to take a look at our tutorial for that error here: https://www.wpbeginner.com/wp-tutorials/how-to-fix-briefly-unavailable-for-scheduled-maintenance-error-in-wordpress/
Admin
Cynthia Gonnella says
I’m being told I don’t have any wordpress sites.
WPBeginner Support says
Hi Cynthia,
You may have a website built with a different website builder. Try to find out which one and then search on how to migrate from that website builder to WordPress.
Admin
CYNTHIA says
WordPress is hosting my blog. I’m now being told I don’t have any sites yet I logged in and wrote a post on October 3. When I use admin in my url I’m taken to a political site. I have my receipt of payment to wordpress but when I’m logged in there’s no record of a payment. I’m not sure how to fix this. Thank you for responding.
WPBeginner Support says
Hi Cynthia,
Please contact WordPress.com support. They would be able to help you out.
Teboh says
After editing and publishing my new blog hosted with Bluehost, the front end of my website still shows a coming soon page. I don’t know what else to do.
WPBeginner Support says
Hi Teboh,
Login to your Bluehost hosting account dashboard and then click on ‘My Sites’ in the left column. Take your mouse over to your site and then select Manage site. On the next scree, click on the Settings tab. Here you will find the option to turn off ‘Coming Soon Page On My Site’.
Admin
Kelly St Claire says
I have an inactive wordpress site (about a year) and I cannot log in to the admin panel. I’m trying to either change it and start using it again or closing it out.
My issue was that I couldn’t remember the password and when I tried to reset it it would accept none of my email addresses.
Can someone please help? I’ve been searching for the answer and can’t find anything about not having access through email.
WPBeginner Support says
Hi Kelly,
Seems like it is a WordPress.com website. In that case you may want to contact their support and they will be able to help you out.
Admin
James says
I locked myself out by installing a re-captcha plug-in, enabling it for log-in screen and then logging myself out. Unfortunately my log-in screen is created by another plug in and they don’t seem to be compatible. The log-in screen does not show the recaptcha and then when I try to log in it says incorrect details. Any ideas?
Eliza says
Hello,
So people from my work asked me to update the website but the guy who made it is gone and they can’t reach him. So I made a new website but now we can’t bring down the old one. Is it possible to do so without having the login? Cause they own the business but didn’t do the website…
WPBeginner Support says
Hi Eliza,
You will need to connect to your hosting account dashboard. This is where the old website’s files are stored. You may contact the hosting company and ask them for help. There are online tools that you can use to find out where the old website is hosted.
Admin
emma says
I am in desperate need. I cant get back into my wordpress account and everywhere i go for my site it show the 404 file or directory not found
What do I do?!
WPBeginner Support says
Hi Emma,
Please see our guide on how to fix 404 errors in WordPress.
Admin
Eymiel says
Is it possible to get locked out when I’ve tried to log in for too many times? I was creating a code for a modal type login and had to log in and out several times to check. Would that be one of the possible reason why I’ll be locked out?
WPBeginner Support says
Hi Eymiel,
By default, WordPress doesn’t stop users from attempting to login. You can try as many times as you like. However, you can use plugins like Limit Login Attempts to change this.
Admin
Stephen Stack says
I work for a medical supply manufacturer. We had our site designed by a web development company. The relationship has ended. We were never given the admin user name and password. Is there anyway where we can get access to the admin features? The developer won’t respond to our calls or messages.
WPBeginner Support says
Hi Stephen,
If you have access to the web hosting account for the website then you can use that to recover WordPress password using phpMyAdmin. If you don’t have access to the hosting account, then you cannot access the website.
Admin
Karin says
Hello, I just did the move / migration from local to online using all in one migration WP. The website is online, it works but urls dont work my website is still under construction – – – – I can no longer access to wordpress ! – – – – I know I have to use id and password I used working in local but because it was saved in my internet browser I didnt have to enter it each time and I completely lost / forget it ! ANd I dont think changing it on localhost/phpmyadmin/ can be a solution because the migration has been done (?) PLEASE help me to find a solution – save my life — the website is for a client – it’s an urgency. Thanks
WPBeginner Support says
Hi Karin,
You can still reset password by launching phpmyadmin on hosting account’s cpanel dashboard.
Admin
Lindsay says
I just switched my website over from WordPress.com yesterday. Everything was working fine or so I thought. Today I tried to log into my site via the /wp-admin/ page, but it is telling me that my e-mail, username, and password are all invalid. I tried to reset the password, but it told me there was no account linked to the address or the username.
I KNOW I am using the right information. I have tried to login on my phone, through the app, and on my computer. The only way I can get to the dashboard is by going to BlueHost and clicking on “My Sites.” It doesn’t even give me the option to log into WordPress from there.
I am so frustrated. PLEASE HELP!
WPBeginner Support says
Hi Lindsay,
Please try our WordPress troubleshooting guide to find out what’s causing the issue and how to fix it.
Admin
roberto says
I changed phone #’s so I cannot get back into my worpress account as everything they wanna send me is on my phone?!
Now what?
Word press has no email help?!
WPBeginner Support says
Hi Roberto,
You are probably using WordPress.com. Please see our guide on the difference between self hosted WordPress.org vs free WordPress.com blog.
WordPress.com has a support forum where you can reach out and explain your issue.
Admin
CHLOE says
Did you manage to resolve this? I’m having the same problem and I don’t know what to do! I can’t find my back up codes and the verification messages aren’t coming through to my old phone!
syed umraz says
I am not able to access website admin page (wp-admin) which is built on wordpress. it shows 404 not found when i typed mywbsite/wp-admin/. Please assist
Azizul Hoque says
Every time i wish to access my wordpress dashboard which is installed in a namecheap hosting whenever i put my user ID and password then this message appears : You have been locked out due to too many invalid login attempts. Can anyone give me a solution
cindy says
Hi,
I have a weird issue with my wordpress account.
I logged out and now that I want to log in again it says that my username and email don’t exist in wordpress, what can I do about it?
Thank you.
WPBeginner Support says
Hi John,
Please see our guide on how to deactivate plugins when not able to access WordPress admin.
Admin
Sumayya says
I am having a very weird issue.
I have dpwnloaded a plug in for my website which shows my website in under construction mode.
I kind of lost my password, and when i go to the lost password it redirects me to the under construction page.
Also I am using site ground hosting.
So i am completely blocked out i am not able to recover my wp dashboard
WPBeginner Support says
Hey Sumayya,
You can deactivate plugin using FTP.
Admin
Anna says
I cannot access my blog nor login to wp panel, but when I use a different Internet connection it works. So how to solve this if it has something to do with a particular connetion?
Amlan says
Same happened to me. I can’t access wp-admin page from my intetnet connection but when I use other internet connection or VPN, it opens. Please give me a solution.
idzumi says
same with me… is related to the internet. with data is ok and other people can access. but i can access other wordpress accounts I have without problem… the issue is with one particular account
Joni says
Hi
I’ve locked myself out of my site. I had it offline on a local host while I was building it. All was fine it was the day to upload and do a paypal sandbox text. I uploaded all files to my host server, all good. But when I went to my website it wasn’t there just the host screen. I watch some videos on YouTube to get advice and one said change the URL in your WordPress dashboard. So I did and now when I got to login to my WordPress site it says it’s not there. Any help would be most appreciated
Thanks
Joni