En av de vanligaste issues som våra läsare har är att de blir utelåsta från sina WordPress admin areas.
Detta kan orsakas av många olika skäl, vilket gör det svårt för nybörjare att troubleshoota.
Lyckligtvis har vi 16+ års erfarenhet av felsökning och fix av WordPress error, så vi är här för att hjälpa till.
I den här artikeln visar vi dig vad du ska göra när du är utelåst från WordPress admin (wp-admin) så att du kan återfå åtkomst till din site admin.
Varför är du utelåst från WordPress Admin?
Vi får ofta höra från användare som är utelåsta från WordPress admin area. Detta är frustrerande och kan få din produktivitet att stanna upp. Du kan inte skriva posts, svara på comments eller göra något annat arbete på din WordPress website.
Om du har problem med att logga in på någon annans webbplats bör du kontakta webbplatsens ägare eller admin för att meddela dem. De kan förklara varför du inte har åtkomst eller samarbeta med dig för att lösa problemet.
Om du är ägare till webbplatsen kan du följa våra steg för troubleshoot under.
Det finns några anledningar till att du kan vara utelåst från WordPress admin, så låt oss ta en titt på var och en av dem en efter en. Förhoppningsvis kommer du genom denna elimineringsprocess att kunna räkna ut lösningen på ditt problem.
Du kan också läsa vår guide till felsökning i WordPress för att ta reda på vad som orsakar problemet och hur du fixar det. Du kanske också hittar en lösning i vår lista över de vanligaste WordPress error och hur du fixar dem.
Experttips: Föredrar du att lämna felsökningen till proffsen? Våra WordPress Premium Support-tjänster kan felsöka och fixa dina WordPress error på nolltid. Vi erbjuder on-demand, 24/7 emergency support och prisvärda engångslösningar för småföretag.
Med detta sagt, låt oss ta en titt på några steg du kan ta när du är utelåst från WordPress admin. Du kan använda länkarna under för att snabbt navigera till det error-meddelande du ser:
- Error Establishing Database Connection
- 500 Internal Server Error
- 404 'Not Found' Error
- 403 Forbidden Error
- 401 Unauthorized Error
- Limited Logins
- White Screen of Death
- Incorrect Password Issue
- Problems With Plugins
- Lost Admin Privileges
- Hacked WordPress Site
- Login Page Refreshing and Redirecting
- 'This Has Been Disabled' Error
- 'Briefly Unavailable for Scheduled Maintenance' Error
- PHP Syntax Errors
- Your Site Is Experiencing a Technical Issue
Error vid etablering av anslutning till Database
Ser du varningen ”Error establishing database connection” på varje page på din site? Detta message visas av olika anledningar, t.ex. en skadad database eller issues med din web server.
Om du ser detta fel när du försöker logga in, vänligen se vår guide om hur du fixar felet att upprätta en anslutning till en databas i WordPress.
500 Internal Server Error
Ett annat WordPress error som en Beginner kan stöta på är ”Internal Server Error”, eller ibland ”500 Internal Server Error”. Detta error visas när det är något fel, men servern inte kan identifiera var problemet är.
Om du ser detta message när du försöker logga in på WordPress, följ då stegen i vår guide om hur du fixar 500 internal server error i WordPress.
404 Error ”Hittades inte
Ibland gör användare ett misstag när de ändrar WordPress-adress och site-adress i sina WordPress-inställningar. Nästa gång de försöker logga in på sitt admin area visas error ”Error 404 – Not Found”.
Om detta händer dig, kan du kontrollera vår guide om hur du ändrar URL:erna för din WordPress site. Du kommer inte att kunna använda metod 1 eftersom du inte kan logga in, men de andra metoderna bör hjälpa dig ur knipan.
Note: Om du kan logga in på din site men ser 404 error när du viewar ett av dina posts, då har du ett annat problem. Du kan lära dig hur du fixar problemet i vår guide om hur du fixar WordPress posts som returnerar 404-felet.
403 Förbjudet error
Vissa användare rapporterar att de ser error ”HTTP Error 403 – Forbidden” när de försöker logga in på wp-admin. Detta error kan orsakas av felaktiga filbehörigheter, dåligt kodade tillägg för säkerhet eller konfigurationen av din server.
Om du ser detta error, kommer vår guide om hur du fixar 403 Forbidden Error i WordPress att hjälpa dig att spåra och fixa problemet.
401 Obehörig Error
Ett annat message som du kan se när du är utelåst från WordPress admin är 401 error. Detta error åtföljs ibland av ett message som säger, ”Access is denied due to invalid credentials” eller ”Authorisation required”.
Du kan se detta message om du har skyddat din WordPress admin folder med password. Det kan också orsakas av ett tillägg till WordPress eller säkerhetsåtgärder som vidtagits av ditt webbhotell.
Vänligen se vår guide om hur du fixar 401 Error i WordPress för att lära dig sex lösningar som hjälper dig att återfå åtkomst till din website.
Limiterade logins
Som standard tillåter WordPress användare att enter lösenord så många gånger de vill. Hackare kan försöka utnyttja detta genom att använda skript som enter olika kombinationer tills din website krackelerar.
För att förhindra detta rekommenderar vi att du limiterar antalet Misslyckade försök till login per användare. Det kan dock innebära att du blir utelåst från din egen website när du har enter fel password för många gånger.
Om du befinner dig i den situationen bör du följa stegen i vår guide om hur du avblockerar Limit Login Attempts i WordPress.
Vit skärm av död
Ser du en vit vy på din WordPress admin? Denna issue kallas ofta för ”WordPress white screen of death”.
Detta händer när du uttömmer minnets limit. Det kan orsakas av ett dåligt kodat plugin eller theme eller av ett opålitligt webbhotell.
Om du ser detta error, vänligen se vår guide om hur du fixar WordPress white screen of death.
Felaktigt password issue
Det finns inget mer frustrerande än att få höra att du har använt fel password när du är säker på att du inte har det, och du har till och med kontrollerat att din caps lock inte är på.
Det kan hända om du har blivit utsatt för ett hack, eller så kanske du bara gör ett ärligt misstag.
Ännu värre är att när du försöker ändra ditt password får du aldrig email addressen eftersom den går till en adress som du inte längre har tillgång till.
Lyckligtvis finns det ett annat sätt, och du kan återställa ditt WordPress password från phpMyAdmin. Den här metoden kan vara lite överväldigande för nya användare, men det är ditt bästa hopp för att återfå åtkomst till ditt admin area.
Problem med tillägg
Du kan vara utelåst från WordPress admin på grund av ett felaktigt plugin eller theme. Detta kan vara fallet om du inte kan logga in i WordPress-admin efter att ha installerat ett nytt plugin eller om felmeddelandet nämner ”wp-content/plugins/”.
För att återfå åtkomst till din site måste du tillfälligt inaktivera dina tillägg. Du kan göra det med FTP eller phpMyAdmin genom att följa vår Step-by-Step guide om hur du deaktiverar alla plugins när du inte kan komma åt wp-admin.
Förlorade administratörsrättigheter
Ibland kanske du kan logga in i din WordPress-admin, men du ser inte någon av adminfunktionerna. Du har till exempel inte tillgång till dina themes eller tillägg.
Detta kan hända om behörigheterna för dina användare har ändrats. Det kan vara så att hackare har infekterat din site och sedan tagit bort dina admin-rättigheter.
I det här fallet bör du add to en admin användare till WordPress database via MySQL (phpMyAdmin).
Hackad site på WordPress
Om du misstänker att din site har blivit hackad finns det andra åtgärder som du kan behöva vidta.
En hackad website kan se annorlunda ut, visa annat content eller automatiskt spela upp musik eller andra medier. Ännu värre är att den kan infektera dina besökare med virus, så du måste agera snabbt.
Du kan börja med vår guide för nybörjare om hur du fixar din hackade WordPress site. Vi visar dig hur du identifierar hacket, återställer din site från en backup och tar bort eventuell skadlig kod.
Efter det bör du skydda din site från framtida attacker. Vi visar dig hur du gör det i vår ultimata WordPress säkerhetsguide.
Uppdatering och redirect av login page
En annan typ av login error är när din WordPress login page hela tiden uppdateras och redirectar tillbaka till inloggningsvyn.
Detta kan hända på grund av felaktiga värden för fälten site URL och home URL i tabellen med alternativ i WordPress. Det kan också orsakas av dåligt konfigurerade inställningar för permalänkar eller redirects som anges i .htaccess-filen.
För att fixa det här problemet, kontrollera vår guide om hur du fixar problemet med att uppdatera och redirecta login page i WordPress.
Error ”Detta har inaktiverats
När du försöker logga in på din WordPress admin area, ser du error ”This has been disabled”? Det här meddelandet visas när du har gått till fel administratörsadress.
En vanlig säkerhetspraxis för WordPress är att ändra standard URL för admininloggning (domän.com/wp-admin) till något custom. Detta kan hjälpa till att förhindra hackare och bots från att hamra din login URL för att försöka få tillgång.
Om du glömmer att URL:en har ändrats och går till den gamla, kommer du att se detta error message. Om du har glömt den korrekta adressen bör du kontrollera vår guide för nybörjare om hur du hittar din WordPress Login URL.
Error ”Kortvarigt otillgänglig för tidsinställt underhåll
Ser du error:et ”Kortvarigt otillgänglig för tidsinställt underhåll” i WordPress? Detta error dyker vanligtvis upp vid updating av WordPress core, plugins eller themes.
Men om din WordPress site Misslyckas med att slutföra updating, då är du klistrad i underhållsläge.
För att fixa problemet bör du kontrollera vår guide om hur du fixar felet Kortvarigt otillgänglig för tidsinställt underhåll i WordPress. Guiden förklarar också varför error uppstår och hur du kan undvika det i framtiden.
Syntax error i PHP
PHP error kan uppstå när du klistrar in ett code snippet från en WordPress tutorial eller website. Fel kod kan hindra din website från att fungera korrekt och hindra dig från att logga in.
Ofta använder Beginnare den built-in WordPress editor från sin dashboard. Den funktionen är praktisk, men kan leda till katastrof om du inte vet vad du gör.
Därför har vi skrivit vår guide för nybörjare om hur du klistrar in snippor från webben i WordPress.
Note : I många fall är det säkrare att använda ett code snippets plugin som WPCode istället för att direkt enter custom code. För mer detaljer kan du se vår guide om hur du lägger till customize-kod på ett säkert sätt i WordPress.
Om du är utelåst från WordPress admin på grund av ett code snippet, måste du fixa problemet manuellt med hjälp av ett FTP-program som FileZilla för att komma åt dina filer. Om du inte är bekant med FTP kan du kontrollera vår guide för nybörjare om FTP.
När du har anslutit till din WordPress-webbplats med FTP-programvaran bör du följa vår guide om hur du fixar syntax error i WordPress för att korrigera eller ta bort koden som du har lagt till.
Din site upplever en teknisk issue
Ibland, när du försöker komma åt din WordPress admin area, kan du se en vit vy eller ett message som säger, ”The site is experiencing technical difficulties. Vänligen kontrollera din site admin email inbox för instruktioner.
Du måste logga in på ditt konto för administratörens e-post och öppna din inbox.
Du bör se ett automatiskt email från WordPress som talar om för dig vilket theme eller plugin som orsakar problem på din site. Det ger också en länk till login så att du kan komma åt din WordPress-admin.
Klicka bara på länken, så kommer du att kunna komma åt din WordPress-admin i återställningsläge. Sedan måste du deactivate det plugin eller theme som orsakar problemen på din site.
Det kan dock hända att du ej får detta email med länken till login. I så fall vänligen se vår guide om hur du använder WordPress återställningsläge.
Vi hoppas att denna tutorial hjälpte dig att fixa problemet med ”låst från WordPress admin”. Du kanske också vill lära dig hur du väljer det bästa webbhotellet för WordPress eller kontrollera vår lista över tillägg som du måste ha för att utveckla din website.
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Syed Balkhi
Hey WPBeginner readers,
Did you know you can win exciting prizes by commenting on WPBeginner?
Every month, our top blog commenters will win HUGE rewards, including premium WordPress plugin licenses and cash prizes.
You can get more details about the contest from here.
Start sharing your thoughts below to stand a chance to win!
Dayo Olobayo
I’ve been locked out of my WordPress admin before and it can be a real panic moment. It’s great to know that there are so many common reasons why it might happen, and that there are solutions for each one. I’ll definitely be bookmarking this for future reference. Thanks!
WPBeginner Support
You’re welcome!
Administratör
Jiří Vaněk
As for the 403 error, I have also dealt with the problem many times that the blocking was on the hosting provider’s side. Why? Some providers protect themselves against bruteforce attacks and thus have deployed GEO IP protection for the administration, where they use the htaccess file to limit access to the administration only from certain countries. If a person is in a foreign country or uses a VPN, he will not get into the administration. Therefore, it is sometimes a good idea to contact your webhosting provider afterwards.
Michael
Now there’s an even NEWER error message that redirects you to this page (/mod-security-error/rule-13051.html):
”WordPress Login Temporarily Disabled
We apologize for the inconvenience! You are seeing this message because your site has recently been targeted by attackers attempting to gain access to your WordPress Dashboard. In order to protect your site your WordPress Login page has been temporarily disabled.
Unfortunately, you will be unable to login to the Dashboard until the block expires.”
WPBeginner Support
That appears to be an error from your mod security for protecting from brute force attacks. If you reach out to your hosting provider they should be able to assist with that error
Administratör
Tree
There has been a critical error on your website.
Get this message when I try to login to admin and this it what shows when I go to the webpage – it’s totally down.
Ideas?
WPBeginner Support
The message you are seeing is a different error, you can see our guide on fixing that error below!
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-wordpress-white-screen-of-death/
Administratör
Mehar
”This feature is forbidden temporarily for security reason. Try login again.” this is the issue shown while iam entering the wp-admin url. Why is that issue happening?
WPBeginner Support
For that error, you would want to check our recommendations under the 403 section as it sounds like that may be a security plugin’s rewording of a 403 error.
Administratör
Janet Lewison
I can’t log in to my admin area as I get the’ invisible captcha is not enabled message’. What can I do please?
WPBeginner Support
That sounds like a plugin may be causing you trouble. In that case, you would want to follow our guide on disabling your plugins when you’re unable to log in below:
https://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/
Administratör
Mehwish Abdul Rehman
my admin dashboard is opened but when I click any of the functionality like (click on pages to view all the pages) it shows the error page not found…I am unable to configure the problem
WPBeginner Support
You could try the recommendations in our article below or follow our troubleshooting guide.
https://www.wpbeginner.com/wp-tutorials/how-to-fix-wordpress-posts-returning-404-error/
Administratör
Lui
Hello, when going to my homepage it says ”You have been blocked by site administrator” but all the other pages works totally fine. Can you help?
WPBeginner Support
You would want to start by following our troubleshooting guide steps below:
https://www.wpbeginner.com/beginners-guide/beginners-guide-to-troubleshooting-wordpress-errors-step-by-step/
Administratör
Atarhe Okejotor
I tried accessing my WP dashboard for my blog I get a ”This has been disabled” error. Please what can I do to resolve this?
WPBeginner Support
For that error, you would want to take a look at our troubleshooting guide below:
https://www.wpbeginner.com/beginners-guide/beginners-guide-to-troubleshooting-wordpress-errors-step-by-step/
Administratör
Charl
Hi, I changed the link of my wordpress website to ’https’ to activate our ssl certificate. Now, everytime i attempt to log it, google comes up with a ’this site cannot be reached’ page. Is there a way to fix this?
WPBeginner Support
You would want to take a look at our guide below for common solutions to the issues from moving to https and you can also reach out to your hosting provider for assistance:
https://www.wpbeginner.com/wp-tutorials/how-to-fix-common-ssl-issues-in-wordpress-beginners-guide/
Administratör
Char
Everytime I try to login to my wordpress URL, it get redirected to a domain I previously used. This means I cannot login because I set up a new site for the previous domain and it should no longer be associated. I suspect that the change maybe something that I did within wordpress (changing the permalinks?) But I cant login because it keeps redirecting- help!!!
WPBeginner Support
In that situation, we would recommend first reaching out to your hosting provider and they can normally assist.
Administratör
Anna
I have a wordpress site where the ReCaptcha code got changed, but I was logged out before the code could be updated site-side. Now I’m locked out with a broken ReCaptcha. Any ideas?
WPBeginner Support
You would disable the plugin adding that. You can take a look at our guide below for a starting point:
https://www.wpbeginner.com/beginners-guide/beginners-guide-to-troubleshooting-wordpress-errors-step-by-step/
Administratör
Steve Garson
I´ve been locked out from my wordpress admin, I cannot access the login page. I just get an error page that says a plugin has a Fatal error.
WPBeginner Support
You can disable the plugin following our guide below:
https://www.wpbeginner.com/beginners-guide/beginners-guide-to-troubleshooting-wordpress-errors-step-by-step/
You would need to reach out to the plugin’s support to let them know about the error for them to resolve it.
Administratör
Ingemar
Hi
I´ve been locked out from my wordpress admin as I cannot even access the login page – i´m only being redirected to my ”Under construction”-page.
Have tried mysite/wp-login.php and mysite/login and mysite/admin and from different browsers and different IP´s/internetconnections but nothing works. What should i do?
Thanks for help!
WPBeginner Support
If you have a coming soon plugin, you should be able to deactivate it using our guide below:
https://www.wpbeginner.com/beginners-guide/how-to-easily-deactivate-wordpress-plugins/
Administratör
Gazi Sharin Mostafiz
I have a woo-commerce website. But when I want to login or logout a popup showing on top. I want to remove this popup sign in box. Please help me if anyone knows the solution.
WPBeginner Support
It sounds like you password protected your wp-admin area, we have a guide on this below:
https://www.wpbeginner.com/wp-tutorials/how-to-password-protect-your-wordpress-admin-wp-admin-directory/
Administratör
Sakshi Singh
I was working on user registration and login forms using User Submission form plugin. I have enabled the captcha option but unfortunately didn’t set any method. Now, when i am trying to login into my website it’s giving an error ”ERROR:Captcha code error, please try again” but their is no option for any type of captcha in my login form, so now i am unable to login anyhow.
Plz help..
WPBeginner Support
For troubleshooting errors, you would want to follow our guide below and disable plugins on your site:
https://www.wpbeginner.com/beginners-guide/beginners-guide-to-troubleshooting-wordpress-errors-step-by-step/
Administratör
Mary Cheung
Please please help me!
so i tried to update wordpress and pressed [update all]
Loaded for about 30 mins, now i have HTTP ERROR 500 on the admin panel.
WPBeginner Support
For that specific error message you would want to go through our guide here:
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
Administratör
Isabelle Teran
How much time do I have to wait until I can have access again?
WPBeginner Support
If you resolve the underlying issue, you should not have to wait to log back into your site.
Administratör
omer raza
I have tried almost everything to log in my WordPress dashboard but it’s not allowing me to log in. I have changed the password in the wp-users table, cleared browser cache and cookies as well but still, it is showing the same error(invalid username or password).
WPBeginner Support
You would want to reach out to your hosting provider and they should be able to see if there are any errors that could be blocking the password change.
Administratör
Md Mukarram Hossain
Hello,
Nothing you described matches as the scenario as I faced with my site. I or others can enter my wp dashboard only with the role of administrator. Other users (editor, contributor…) cannot access dashboard. Is there any solution to this problem. Waiting for your reply.
WPBeginner Support
To begin finding the reason for that error you would want to go through the steps in our guide here: https://www.wpbeginner.com/beginners-guide/beginners-guide-to-troubleshooting-wordpress-errors-step-by-step/
Administratör
Reese
Hi,
I changed the Url for both WordPress and bluehost now my account has been locked. Is there a way to unlock it
WPBeginner Support
You would want to reach out to BlueHost and they should be able to help you
Administratör
Dahlia Harari
Hello,
After editing text and publishing I am having a very weird issue.
The website is online but when I went to my website all that I see is just the menu on the screen.
What can I do to fix this problem?
Any help would be most appreciated
Thanks
Dahlia
WPBeginner Support
If you are just starting out and didn’t set a static home page then you should start seeing content when you publish posts on your site.
Administratör
Abdulrazaq Yahaya
Hello..
Good afternoon.
I want to ask that if you want a developer to help you to design your website either partially or impartially, what position would you post him to, administrator or what?
WPBeginner Support
Most developers would normally need admin access to be able to see everything and fix issues with the site and the back end of the site.
Administratör
Philip Sambell
I update my WP site plug-ins today and then the site crashed and displays this error:
Parse error: syntax error, unexpected ’[’ in /wp-content/plugins/swiftype-search/vendor/react/promise/src/functions.php on line 17
I cannot access my site at all, can anyone help please?
Cheers!
WPBeginner Support
That appears to be an error with your swiftype plugin, you can disable the plugin and try to log in using the method in our article here: https://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/
Administratör
Alberto
Hello,
I have Wordpress (latest version), Installed Locally with MAMP on my mac, and everything seems fine UNTIL, I activate a plugin. Once I activate this plugin, the entire thing crashes and I can’t do anything but to erase wordpress and reinstall it again. I literally can’t access anything on my dashboard, or any of the options such as plugins, etc. The whole thing is just frozen.
I don’t get any error or Syntax message, I simply can’t do anything at all.
Can someone please help me fix this issue?
Thanks and have a wonderful day!!!
WPBeginner Support
You would want to reach out to the plugin’s support and let them know about the issue, you could also try the recommendations in our article here: https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-wordpress-white-screen-of-death/
Administratör
Abhishek Singh
I have been locked out of wp-login.php on my pc only, after i overrided it by login via google plus but i can access wp-login.php through other devices…. please reply ASAP so that i can access it on my pc too
WPBeginner Support
If you’re not using a security plugin on your site then you would want to reach out to your hosting provider. If you do have a security plugin you can disable it using the method in our article here:
https://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/
Administratör
UGOCHUKWU
I was locked out of my wp admin panel after installing a premium theme, I guess it was as a result of many free themes and plugins I previously installed, I have been trying to get my ftp details from wordpress so I can troubleshoot from filezella,but it has not been ssuccessful.
WPBeginner Support
For your FTP information, rather than reaching out to WordPress, you would need to reach out to your hosting provider and they would be able to give you that information.
Administratör
Kevin
I was attempting to update some pages on my website, and was eventually locked out of my website. Now, all I get when I go to the website, from any browser, is the following error message-
Parse error: syntax error, unexpected T_FUNCTION in /home/content/77/7030077/html/wp-content/plugins/redirection/redirection.php on line 100
I have no idea how to access my website and correct this error. Please help…
WPBeginner Support
It looks like your redirection plugin may be encountering an error, you should be able to disable it using our guide here: https://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/
to allow you to log back into your site.
Administratör
Anita
Jetpack has blocked my IP address to the login page. However, the IP address that is shown is not mine, but originates in San Jose, Calif. I’m in Glens Falls, NY. I was instructed to send a link to my email address so I could try getting in.
Fortunately, only one of my sites is being attacked. But it is an important one, so I’m just a little freaked by this. I sure would appreciate any advice that would help me resolve this!
WPBeginner Support
With Jetpack blocking your UP address, you would want to reach out to Jetpack’s support and explain the situation and they should be able to assist.
Administratör
Bibhash Roy
From today, I am getting this error message in wordpress after I started making changes to integrate and work with Woocommerce.
This is the message ”You have reached the maximum number of requests that is permitted to make per hour. The current rate limit window resets on……”
Many things are not working in the WP Dashboard after I got this message. Google search did not provide much clue.
Why I am getting this message? Is WP or Woocommerce responsible for this? What is the fix?
WPBeginner Support
You may want to reach out to your hosting provider to ensure that is not a limit set by them causing that error.
Administratör
Rosh
hi
I have come across an issue with the login attempts since I have activated my Loginizer plugin. I have been unable to login as an admin into my WordPress. I tried changing my password in my phpadmin, but it failed too. I tried login with the password and id from my Cpanel still it shows error in login id or password, please suggest me a solution.
WPBeginner Support
You can disable the plugin using the method in: https://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/
Administratör
Stephen
Hi,
I am trying to install Wordpress on localhost and keep getting the message ’Sorry, that isn’t a valid email address. Email addresses look like username@example.com.’. Any email I try (all valid and working) gets the same response! Can you advise please? Thanks
WPBeginner Support
You may want to ensure there are no spaces or similar in front of the email you are attempting to use. If you’re trying to reset a password due to being locked out you would want to take a look at: https://www.wpbeginner.com/wp-tutorials/how-to-reset-wordpress-admin-password-on-localhost/
Administratör
Jessica
Hello,
My browser crashed whilst I was attempting to change the URL of my site on wp-admin and now I’m unable to access the log in page or see the site.
When I type in the URL of the site, I get the error message: This site is currently undergoing maintenance, and will be back shortly.
When I type in the /wp-admin URL it shows me to a log in screen and I enter my details only for it to return the error message: This site is currently undergoing maintenance, and will be back shortly.
Is anyone able to help?
Thanks,
Jess
WPBeginner Support
You would want to take a look at our tutorial for that error here: https://www.wpbeginner.com/wp-tutorials/how-to-fix-briefly-unavailable-for-scheduled-maintenance-error-in-wordpress/
Administratör
Cynthia Gonnella
I’m being told I don’t have any wordpress sites.
WPBeginner Support
Hi Cynthia,
You may have a website built with a different website builder. Try to find out which one and then search on how to migrate from that website builder to WordPress.
Administratör
CYNTHIA
Wordpress is hosting my blog. I’m now being told I don’t have any sites yet I logged in and wrote a post on October 3. When I use admin in my url I’m taken to a political site. I have my receipt of payment to wordpress but when I’m logged in there’s no record of a payment. I’m not sure how to fix this. Thank you for responding.
WPBeginner Support
Hi Cynthia,
Please contact WordPress.com support. They would be able to help you out.
Teboh
After editing and publishing my new blog hosted with Bluehost, the front end of my website still shows a coming soon page. I don’t know what else to do.
WPBeginner Support
Hi Teboh,
Login to your Bluehost hosting account dashboard and then click on ’My Sites’ in the left column. Take your mouse over to your site and then select Manage site. On the next scree, click on the Settings tab. Here you will find the option to turn off ’Coming Soon Page On My Site’.
Administratör
Kelly St Claire
I have an inactive wordpress site (about a year) and I cannot log in to the admin panel. I’m trying to either change it and start using it again or closing it out.
My issue was that I couldn’t remember the password and when I tried to reset it it would accept none of my email addresses.
Can someone please help? I’ve been searching for the answer and can’t find anything about not having access through email.
WPBeginner Support
Hi Kelly,
Seems like it is a WordPress.com website. In that case you may want to contact their support and they will be able to help you out.
Administratör
James
I locked myself out by installing a re-captcha plug-in, enabling it for log-in screen and then logging myself out. Unfortunately my log-in screen is created by another plug in and they don’t seem to be compatible. The log-in screen does not show the recaptcha and then when I try to log in it says incorrect details. Any ideas?
Eliza
Hello,
So people from my work asked me to update the website but the guy who made it is gone and they can’t reach him. So I made a new website but now we can’t bring down the old one. Is it possible to do so without having the login? Cause they own the business but didn’t do the website…
WPBeginner Support
Hi Eliza,
You will need to connect to your hosting account dashboard. This is where the old website’s files are stored. You may contact the hosting company and ask them for help. There are online tools that you can use to find out where the old website is hosted.
Administratör
emma
I am in desperate need. I cant get back into my wordpress account and everywhere i go for my site it show the 404 file or directory not found
What do I do?!
WPBeginner Support
Hi Emma,
Please see our guide on how to fix 404 errors in WordPress.
Administratör
Eymiel
Is it possible to get locked out when I’ve tried to log in for too many times? I was creating a code for a modal type login and had to log in and out several times to check. Would that be one of the possible reason why I’ll be locked out?
WPBeginner Support
Hi Eymiel,
By default, WordPress doesn’t stop users from attempting to login. You can try as many times as you like. However, you can use plugins like Limit Login Attempts to change this.
Administratör
Stephen Stack
I work for a medical supply manufacturer. We had our site designed by a web development company. The relationship has ended. We were never given the admin user name and password. Is there anyway where we can get access to the admin features? The developer won’t respond to our calls or messages.
WPBeginner Support
Hi Stephen,
If you have access to the web hosting account for the website then you can use that to recover WordPress password using phpMyAdmin. If you don’t have access to the hosting account, then you cannot access the website.
Administratör
Karin
Hello, I just did the move / migration from local to online using all in one migration WP. The website is online, it works but urls dont work my website is still under construction – – – – I can no longer access to wordpress ! – – – – I know I have to use id and password I used working in local but because it was saved in my internet browser I didnt have to enter it each time and I completely lost / forget it ! ANd I dont think changing it on localhost/phpmyadmin/ can be a solution because the migration has been done (?) PLEASE help me to find a solution – save my life — the website is for a client – it’s an urgency. Thanks
WPBeginner Support
Hi Karin,
You can still reset password by launching phpmyadmin on hosting account’s cpanel dashboard.
Administratör
Lindsay
I just switched my website over from WordPress.com yesterday. Everything was working fine or so I thought. Today I tried to log into my site via the /wp-admin/ page, but it is telling me that my e-mail, username, and password are all invalid. I tried to reset the password, but it told me there was no account linked to the address or the username.
I KNOW I am using the right information. I have tried to login on my phone, through the app, and on my computer. The only way I can get to the dashboard is by going to BlueHost and clicking on “My Sites.” It doesn’t even give me the option to log into WordPress from there.
I am so frustrated. PLEASE HELP!
WPBeginner Support
Hi Lindsay,
Please try our WordPress troubleshooting guide to find out what’s causing the issue and how to fix it.
Administratör
roberto
I changed phone #’s so I cannot get back into my worpress account as everything they wanna send me is on my phone?!
Now what?
Word press has no email help?!
WPBeginner Support
Hi Roberto,
You are probably using WordPress.com. Please see our guide on the difference between self hosted WordPress.org vs free WordPress.com blog.
WordPress.com has a support forum where you can reach out and explain your issue.
Administratör
CHLOE
Did you manage to resolve this? I’m having the same problem and I don’t know what to do! I can’t find my back up codes and the verification messages aren’t coming through to my old phone!
syed umraz
I am not able to access website admin page (wp-admin) which is built on wordpress. it shows 404 not found when i typed mywbsite/wp-admin/. Please assist
Azizul Hoque
Every time i wish to access my wordpress dashboard which is installed in a namecheap hosting whenever i put my user ID and password then this message appears : You have been locked out due to too many invalid login attempts. Can anyone give me a solution
cindy
Hi,
I have a weird issue with my wordpress account.
I logged out and now that I want to log in again it says that my username and email don’t exist in wordpress, what can I do about it?
Thank you.
WPBeginner Support
Hi John,
Please see our guide on how to deactivate plugins when not able to access WordPress admin.
Administratör
Sumayya
I am having a very weird issue.
I have dpwnloaded a plug in for my website which shows my website in under construction mode.
I kind of lost my password, and when i go to the lost password it redirects me to the under construction page.
Also I am using site ground hosting.
So i am completely blocked out i am not able to recover my wp dashboard
WPBeginner Support
Hey Sumayya,
You can deactivate plugin using FTP.
Administratör
Anna
I cannot access my blog nor login to wp panel, but when I use a different Internet connection it works. So how to solve this if it has something to do with a particular connetion?
Amlan
Same happened to me. I can’t access wp-admin page from my intetnet connection but when I use other internet connection or VPN, it opens. Please give me a solution.
idzumi
same with me… is related to the internet. with data is ok and other people can access. but i can access other wordpress accounts I have without problem… the issue is with one particular account