Site5 is one of the most popular web hosts that have special plans just for the WPBeginner users and the WordPress community. They have excellent support, but most importantly they have excellent service. They are one of the WordPress hosting companies that can offer location specific web hosting. Aside from various locations in U.S./Canada, they have servers in Netherlands, Romania, London, Sydney, Brazil, India, and Singapore. They offer shared hosting as well as VPS and Cloud hosting.
Site5 Review from Our Experts
Site5 specializes in providing web hosting for designers and developers. They’re a popular choice for shared hosting, managed VPS hosting, and reseller hosting plans. See our expert Site5 review to decide if it’s the right choice for you.
Site5 was first founded in 1999 by Matt Lightner and Rod Armstrong. Today they’re among the most popular and well known hosting companies. The company’s headquarters are in Fayetteville, Arkansas, but they have multiple server locations around the world.
Site5 Hosting Plans
Site5 offers shared hosting, reseller hosting, and fully managed VPS hosting for designers and developers.
Shared hosting comes in three levels: hostBasic, hostPro, and hostPro + Turbo.
All three hosting plans include:
- unmetered storage
- unmetered bandwidth
- automatic nightly backups
- free site migration from your current host
The Basic plan includes hosting for just 1 website, so it’s good for beginners who are just getting started. Both Pro plans include hosting for unlimited websites. The Turbo plan also includes a dedicated IP address, making it ideal for eCommerce sites.
When your site grows beyond the resources of shared hosting, you can upgrade to the fully managed VPS plans. Updates, security monitoring, and server optimization are all handled for you, so you can focus on your business and not worry about the technical details.
For designers and developers who sell hosting to their clients, there are three reseller plans available: Starter, Standard, and Premier. They differ based on your storage and bandwidth needs. All reseller plans include:
- cPanel and WHM
- unmetered resold accounts
- a domain reseller account
- custom DNS nameservers
In our Site5 review, we found that Site5 has everything a small design or development business needs to create websites for yourself and your clients.
Support and Customer Service
Site5 never outsources their support and boasts an in-house support team. They offer 24/7 tech support via live chat and email. Phone support is available Monday through Friday, 10AM to 6PM EST. They do their best to respond to live chat and phone call support requests within 1-2 minutes.
Site5 also has a knowledgebase and Q&A section on their website to help you look up answers to your questions and get support from the community.
Money Back Guarantee
Site5 shared and reseller hosting plans are backed by a 45 day money back guarantee. If you decide to cancel your hosting within the first 45 days after signing up, you can receive a full refund of all hosting fees.
Site5 managed VPS plans include a 15 day guarantee.
Site5 also has a 99.9% uptime guarantee. If their level of service falls below 99.9%, you can receive a credit on your account. The amount of the credit depends on the amount of downtime. If it falls below 95%, you get a full refund.
VPS hosting plans include a 99.99% uptime guarantee. You get a full refund if uptime falls below 99.5%.
Pros and Cons
Site5 is a popular web hosting company, but it may not be right for everyone. Consider these pros and cons before choosing a plan.
- Affordable – Site5 has reasonable pricing for the hosting services they offer.
- Room to Grow – If your site outgrows shared hosting, you can upgrade to their managed VPS plans without worrying about having to take care of your own server.
- 45 Day Guarantee – Site5 has a generous 45 day guarantee, so you can give their hosting services a try at no risk.
- Limited Monthly Billing Options – The Basic shared hosting plan doesn’t include a month-to-month billing option. However, the Pro, VPS, and reseller plans do have monthly billing available.
- Mixed Reviews – As with most big hosting companies, customers tend to leave reviews when they’re either very happy or very upset about their experience. You’ll find many reviews that are both good and bad for Site5. In our Site5 review we found them to have reliable hosting and responsive, helpful customer service.
Is Site5 Right for You?
Now that you have read through our entire Site5 review, you might be wondering whether Site5 is the right web host for you.
After reviewing Site5 services in detail, we are awarding them with the title “Top 10 WordPress Hosting”.
Site5 is a solid choice for WordPress beginners, designers, and developers. They provide quality hosting and fast, knowledgeable customer service. They offer plenty of plans to upgrade your account if you outgrow the resources of shared hosting.
Ready to get started with Site5? Click here to select your Site5 plan today.