Liquid Web Reviews

Liquid Web is all about providing top-tier managed VPS, cloud hosting, and dedicated servers. What really stands out is their Heroic Support – fast, friendly, and always ready to help. We’ve tested their services, and in this review, we’ll share our experience to help you decide if Liquid Web is the right fit for your needs.

About Liquid Web

Founded back in 1997, Liquid Web has grown from humble beginnings in a basement to a global leader in managed hosting. Today, they serve over 180,000 customers across more than 150 countries, offering everything from VPS and cloud hosting to dedicated servers.

Their journey is a testament to their dedication to innovation and reliability. Headquartered in Lansing, Michigan, Liquid Web operates 18 state-of-the-art data centers, including locations in Lansing, Phoenix, and Amsterdam.

We’ve seen firsthand how their global infrastructure ensures low latency and maximum uptime, with servers strategically placed to serve customers around the world.

We really liked their commitment to innovation with enhanced security measures, including biometric access controls, to continuous platform upgrades. Liquid Web provides a hosting environment designed for businesses that can’t afford downtime.

Whether you’re just starting out or managing a growing enterprise, Liquid Web offers hosting solutions that scale with you.

Their reliable support, including the renowned Heroic Support team, ensures that you’ll never be left in the dark when you need help the most. It’s no wonder that top brands like Motorola, Red Bull, and FedEx trust them with their websites.

Liquid Web Performance Review

The most critical performance indicator is your website’s speed. It not only affects user experience, but it can also hurt your site’s SEO.

Studies show that a 1-second delay in website speed can reduce your conversions by 7%. On top of that, a delay of 3 seconds can cost you 50% of your traffic.

Now, let’s see how Liquid Web performs under thorough testing.

Liquid Web Speed Test Results

For a faster website, you need faster hosting. To test this out, we signed up for Liquid Web hosting and created a dummy test site.

We used a default WordPress theme and filled it with content and images to look like an average WordPress site.

First, we used Pingdom to test our demo site’s speed. Here are the test results:

As you can see, our Liquid Web test site loaded in less than half a second for a server in Washington, D.C. This speed is excellent and better than most websites.

However, this is a new website with no traffic. Would it perform under a traffic spike?

To test this, we performed a stress test on the Liquid Web servers using the K6 app by Grafana Labs. We gradually built up to 50 unique visitors to see how the server would handle increased requests from multiple connections simultaneously.

The purple line is the number of active virtual users on the site, and the green line is the server response time. As the chart shows, Liquid Web’s server load remained stable throughout the test, even at peak traffic.

We also ran an uptime monitoring test, and our test site remained up throughout the testing period.

Next, we ran a response time test to see how fast Liquid Web’s servers respond to requests from different geographic locations.

Instead of loading the full page, this test records the server’s response time from different locations worldwide.

As you can see in the results, the Liquid Web test site responded within less than a second. The response time was particularly great in the United States.

Pros and Cons of Liquid Web Hosting

Liquid Web is a popular web hosting provider, but it may not be right for everyone. Consider these pros and cons before choosing a plan.

Pros of Liquid Web

• Speedy Hosting – Liquid Web’s hosting plans are optimized for quick page loading times. Many customer reviews mention how fast their hosting is.
• No Plugin Limits – Unlike other managed WordPress hosting providers, Liquid Web doesn’t ban any plugins. You can use any WordPress plugins you want on your site.
• Guaranteed Uptime – Liquid Web promises an incredible 100% uptime and will offer you 1000% credit for any downtime.
• Heroic Support – Liquid Web’s claim to fame is its stellar support. Customers rave about how friendly, helpful, and skilled the support staff is.

Cons of Liquid Web

• No Shared Hosting – Liquid Web doesn’t offer any shared hosting plans. Their target audience includes higher-traffic sites, small/medium-sized businesses, and eCommerce stores that need managed WordPress hosting, cloud hosting, or dedicated server hosting.
• No Money-Back Guarantee – Liquid Web does not offer a money-back guarantee. However, you’re not under any contract and can cancel your service at any time. If you prepaid, you could still get a refund for any full month of service you don’t use. You have to give them notice before the month in question begins.
• Higher Costs – Liquid Web’s hosting plans are pricier than many cheap hosting providers, but you get what you pay for in terms of quality of service and support.

Liquid Web Hosting Plans

Liquid Web really excels when it comes to managed VPS hosting and dedicated servers, especially if you value top-notch support. We’ve extensively used and tested their services, and their customer service is among the best in the industry.

They offer a wide range of hosting plans, including fully managed dedicated servers, VPS hosting, cloud hosting, reseller hosting, and managed WordPress hosting.

Whether you’re a growing business or an enterprise client, Liquid Web has a solution tailored to your needs.

Their managed WordPress hosting, powered by their sister brand Nexcess, stands out. This specialized platform is tuned for speed, performance, and security, and it’s been a great fit for WordPress and WooCommerce sites.

Here is a breakdown of the different tiers:

• Essential VPS – Starting from $15.18/month, it includes 2 vCPU, 2 GB RAM, 40 GB SSD, and 10 TB bandwidth with fully managed services, free migrations, and 24/7 support.
• Advanced VPS – Starting from $25.53/month, it includes 4 vCPU, 4 GB RAM, 100 GB SSD, and 10 TB bandwidth with fully managed services, free migrations, and 24/7 support.
• Self-managed Dedicated – Starting from $39.60/month, it includes 4 cores @ 3.5 GHz, 16 GB RAM, 2 x 240 GB SSD RAID-1, and 10 TB bandwidth with no virtualization layer, dedicated gigabit uplinks, and self-managed support.
• Cloud VPS – Starting from $5/month, it includes 1 vCPU, 1 GB RAM, 30 GB SSD, 1 TB bandwidth, and multi-level DDoS protection with self-managed services.

Each hosting tier offers different resources based on your needs. Whether you’re managing one site or many, you’ll find a plan that suits your setup.

All plans include:

• Easy WordPress installation
• Automatic WordPress updates
• Intuitive dashboard and WP-CLI/SSH access
• One-click staging sites for easy testing
• Free SSL certificates for secure sites
• Free Cloudflare CDN for faster site loading

Liquid Web’s cloud hosting is backed by SSD drives, CloudFlare CDN, high redundancy, enhanced security, and DDoS protection—so we know it’s not only fast but also secure.

One feature that really stands out is the instant provisioning of cloud hosting plans. You can choose from monthly, yearly, or pay-as-you-go billing, which means you only pay for what you use—making it super flexible if your needs change over time.

Support and Customer Service

Liquid Web promises 24/7/365 US-based heroic support. They have highly trained support staff available via live chat, phone, and support tickets.

Liquid Web guarantees a response time to your support inquiries. Phone calls and live chat inquiries are answered in under a minute, and support tickets are responded to within 30 minutes. Support team staff are trained to take ownership of your issue, so your ticket won’t get passed around before it is resolved.

Customers of Liquid Web rave about their excellent support. Support staff are friendly, knowledgeable, and quick to resolve any issue.

They also have tech support resources available for customers who prefer to fix things on their own. This includes a knowledge base with articles, videos, and tutorials suitable for beginners as well as advanced users.

Is Liquid Web Right for You?

Now that you have read through our entire Liquid Web review, you might be wondering whether Liquid Web is the right web host for you.

After reviewing Liquid Web’s services in detail, we award them the title “Best Hosting Support.”

Liquid Web is famous for their Heroic Support. Customers rave about how friendly and helpful the staff is, and many mention feeling like “part of the family.”

Liquid Web support responds very quickly to any inquiry via phone, live chat, or support ticket and works with you to figure out and fix any problems.

Ready to get started with Liquid Web? Click here to select your Liquid Web plan today.

Frequently Asked Questions About Liquid Web

Following are some of the most commonly asked questions by our users about Liquid Web.

1. Is Liquid Web a good hosting company?

Yes. Liquid Web is a good hosting company that has been offering various hosting solutions to thousands of customers for the last two decades.

2. How does Liquid Web compare to WP Engine?

Liquid Web offers VPS, dedicated, and managed WordPress hosting plans. WP Engine, on the other hand, is a managed WordPress hosting platform focused on WordPress-optimized hosting only.

Liquid Web’s managed WordPress hosting is delivered by their sister company Nexcess, which offers a service similar to Kinsta, WP Engine, SiteGround, and Bluehost’s managed WordPress services.

3. Does Liquid Web offer a free domain name?

No. Liquid Web does not offer a free domain name.

Liquid Web Coupon

WPBeginner users get an exclusive 77% discount on Liquid Web + Free SSL with our Liquid Web coupon code.

All you have to do is click on this link to purchase.