Votre page de connexion WordPress n’arrête pas de s’actualiser et d’être connectée lorsque vous essayez de vous connecter à votre site ?
Ce problème vous empêche d’accéder à la zone d’administration de WordPress, ce qui vous empêche de travailler sur votre site.
Dans cet article, nous allons vous afficher comment corriger le problème d’actualisation et de redirection de la page de connexion de WordPress.
Quelle est la cause du problème d’actualisation de la page de connexion et de redirection dans WordPress ?
L’erreur d’actualisation et de redirection de la page de connexion de WordPress est généralement due à des réglages incorrects de l’URL de WordPress ou au fait que les cookies de connexion n’ont pas été définis.
Normalement, lorsque vous vous connectez, WordPress valide votre nom d’utilisateur et votre mot de passe, puis définit un cookie de connexion dans votre navigateur. Ensuite, il vous redirige vers le Tableau de bord WordPress.
Si WordPress ne définit pas correctement le cookie de connexion ou si l’URL de votre zone d’administration WordPress est incorrecte, vous serez redirigé vers l’écran de connexion au lieu du tableau de bord.
Les problèmes de connexion peuvent également être causés par différentes erreurs de WordPress, telles que l’erreur d’établissement de la connexion à la base de données, l’erreur interne du serveur ou l’écran blanc de la mort.
Avec cela à l’esprit, nous allons dépanner et corriger le problème de redirection et d’actualisation de la page de connexion de WordPress. Vous pouvez utiliser ces liens rapides pour passer à une méthode spécifique :
Note : Si vous voulez essayer les étapes avancées de ce tutoriel WordPress, Veuillez d’abord créer une sauvegarde de votre site. Consultez notre guide sur la création manuelle d’une sauvegarde de la base de données de WordPress.
Tutoriel vidéo
Si vous n’aimez pas la vidéo ou si vous préférez la version écrite, veuillez poursuivre votre lecture.
Méthode 1 : Effacer les cookies pour résoudre les problèmes de connexion
WordPress utilise des cookies pour l’authentification de la connexion, de sorte que la première étape du dépannage des problèmes de connexion à WordPress est la plus simple. Vous devrez effacer les cookies et la mise en cache de votre navigateur.
Dans Google Chrome, il suffit de cliquer sur le menu des Réglages du navigateur, puis de sélectionner Plus d’outils » Effacer les données de navigation.
La page Réglages de Chrome s’ouvre et une fenêtre surgissante « Effacer les données de navigation » s’affiche à l’écran.
À partir de là, vous devez sélectionner les options « Effacer les cookies et autres données de site » et « Images et fichiers mis en cache ».
Ensuite, cliquez sur le bouton » Effacer les données « , et Google Chrome effacera la mise en cache du navigateur.
Confirmez également que les cookies sont activés dans votre navigateur. Redémarrez ensuite votre navigateur et essayez de vous connecter. Cela devrait corriger le problème pour la plupart des gens.
Nous avons un guide terminé avec des captures d’écran affichant comment vider le cache et les cookies dans les principaux navigateurs.
Méthode 2 : Mettre à jour les réglages de l’URL de WordPress
WordPress est livré avec des réglages pour l’URL de votre site et l’URL de votre installation WordPress.
Si vous avez accès à la zone d’administration de WordPress, vous pouvez voir cette option sur la page Réglages » Général.
Si ces URL sont incorrectes, WordPress vous redirigera vers la page de connexion.
Comme vous ne pouvez pas accéder à la zone d’administration de WordPress, vous devrez modifier le fichier wp-config.php pour corriger ce problème.
Le fichier wp-config.php est un fichier spécial de WordPress qui contient vos réglages WordPress importants. Vous pouvez y accéder à l’aide d’un client FTP ou via l’application Gestionnaire de fichiers dans le tableau de bord de votre compte d’hébergement WordPress.
Vous trouverez le fichier wp-config.php dans le dossier racine de votre site. Il vous suffit de modifier ce fichier et de coller les lignes de code suivantes juste avant celle qui dit : "C'est tout, arrêtez les modifications ! Bonne publication".
define('WP_HOME','https://www.example.com');
define('WP_SITEURL','https://www.example.com');
N’oubliez pas de remplacer « exemple.com » par votre propre nom de domaine.
Ensuite, enregistrez vos modifications et téléversez le fichier sur votre site.
Vous pouvez maintenant visiter votre site WordPress et essayer de vous connecter. Corrigé, cela aura corrigé le problème pour vous. Si ce n’est pas le cas, continuez à lire pour connaître les étapes de dépannage supplémentaires.
Méthode 3 : Supprimer le fichier .htaccess dans WordPress
Il arrive que le fichier .htaccess soit corrompu, ce qui peut entraîner des erreurs internes du serveur ou une erreur d’actualisation de la page de connexion.
Il suffit d’accéder à votre site à l’aide d’un client FTP ou via l’app Gestionnaire de fichiers du tableau de bord de votre fournisseur d’hébergement.
Une fois connecté, localisez le fichier .htaccess dans le répertoire racine de votre site et téléchargez-le sur votre ordinateur à titre de sauvegarde.
Si vous ne trouvez pas votre fichier .htaccess, ce guide sur les raisons pour lesquelles votre fichier .htaccess peut être manquant peut vous aider.
Ensuite, allez-y et supprimez le fichier .htaccess de votre site.
Ensuite, ouvrez le répertoire wp-admin, et s’il y a un fichier .htaccess, allez-y et supprimez-le également.
Vous pouvez maintenant essayer de vous connecter à votre site WordPress. Si vous y parvenez, cela signifie que votre fichier .htaccess vous empêchait de vous connecter à WordPress.
Une fois que vous êtes connecté, il vous suffit d’aller sur la page Réglages » Permaliens dans le panneau d’administration de WordPress et de cliquer sur le bouton » Enregistrer » sans faire aucune modification. Cela générera un nouveau fichier .htaccess pour votre site.
Méthode 4 : Désactiver toutes les extensions WordPress
Parfois, les extensions WordPress peuvent être à l’origine de ce problème, notamment en cas de conflit entre deux extensions.
Pour désactiver facilement toutes vos extensions WordPress, connectez-vous à votre site à l’aide d’un client FTP ou via l’appli Gestionnaire de fichiers du tableau de bord de votre compte hébergeur.
Une fois connecté, rendez-vous dans le répertoire /wp-content/. À l’intérieur de celui-ci, vous verrez un dossier nommé » plugins « . C’est dans ce dossier que WordPress installe toutes vos extensions.
Il suffit de renommer le dossier des extensions en « plugins_backup ». Cela désactivera toutes les extensions WordPress installées sur votre site.
Nous avons également un tutoriel détaillé sur la façon de désactiver toutes les extensions WordPress lorsque l’administrateur WordPress est inaccessible.
Une fois que vous avez désactivé toutes les extensions, essayez de vous connecter à votre site WordPress. Si vous y parvenez, cela signifie qu’une de vos extensions était à l’origine du problème.
Méthode 5 : Revenir au thème par défaut
Les thèmes WordPress peuvent également provoquer des conflits après avoir mis à niveau vers une version plus récente de WordPress ou du thème lui-même. Pour trouver si le problème est causé par votre thème, vous devrez le désactiver.
Le processus est similaire à celui de la désactivation des extensions. Connectez-vous à votre site à l’aide d’un client FTP. Ensuite, vous devez vous rendre dans le répertoire /wp-content/themes/ et renommer votre répertoire de thème actuel en » themes_backup « .
Une fois que vous avez fait cela, essayez de vous connecter à nouveau. Si vous y parvenez, cela signifie que c’est votre thème qui est à l’origine du problème.
Vous pouvez maintenant réinstaller une nouvelle copie de votre thème pour voir si cela résout le problème. Si le problème réapparaît, vous devrez alors contacter le support de votre thème ou changer de thème WordPress.
Nous espérons que cet article vous a aidé à résoudre le problème d’actualisation et de redirection de la page de connexion de WordPress. Vous pouvez également consulter notre guide complet de dépannage WordPress ou consulter notre top des meilleures extensions et outils WordPress pour développer votre site.
Si vous avez aimé cet article, veuillez alors vous abonner à notre chaîne YouTube pour obtenir des tutoriels vidéo sur WordPress. Vous pouvez également nous trouver sur Twitter et Facebook.
Syed Balkhi says
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Goxi says
You safe my life man! Just messed around the login wp admin site if it wasn’t for this tutorial I would never have solved the problem!
WPBeginner Support says
Glad our guide was helpful
Administrateur
Tomer says
Thank you very much for this tutorial!
I have tried these methods and managed to temporarily fix the problem.
The thing is, that after everything seems to be working again, the next day it happens again. Without me changing anything at all. Any tips on that?
WPBeginner Support says
You would want to reach out to your hosting provider to ensure there is nothing on their end that could be causing this conflict
Administrateur
Sulivan says
For those who ended up here an after all steps could’t solve this, check if you changed table prefix. I have changed mines and just figured out that there are some usermeta that stores the old prefix.
WPBeginner Support says
Thanks for sharing what was the issue on your site
Administrateur
shahin says
thank you bro , amazing content and very useful
WPBeginner Support says
Glad you like our content
Administrateur
Julie says
Tks a lot ! You save me !
WPBeginner Support says
You’re welcome, glad our guide could help
Administrateur
Ann says
Thanks a lot to all of you, and specially to Hand: Changing back php version to 7.3 solved this for me!
WPBeginner Support says
Glad the recommendations could help you
Administrateur
Hand says
I had this issue and spent an entire day trying every possible solution mentioned here and elsewhere without any progress. Then I remembered that I had changed the PHP version from 7.3 to 7.4 on my hosting’s control panel (DirectAdmin). Changing back php version to 7.3 solved this for me.
WPBeginner Support says
Thanks for sharing the solution that worked for you
Administrateur
Jeff says
This worked for me.
Joe says
I’ve just worked out that PHP 7.4 missed three of the extensions we had installed on PHP 7.3:
php74-php-opcache
php74-php-process
php74-php-soap
As soon as they were enabled and provisioned the wp-admin 404 error disappeared. Hope that helps you to upgrade to 7.4 trouble-free!
Shiv says
Hi
I followed this article and in my case i found one plugin was causing this issue.So it found it by renaming each plugin and keep trying the login and once i reached this plugin and renamed it …admin login worked.So…i renamed back rest of the plugins to their original names and keep this once renamed and admin worked and later i sorted my plugin
Thanks
WPBeginner Support says
Glad you were able to get your site working and thanks for sharing the method you used for other users with this issue
Administrateur
mark says
I deleted the htaccess file as instructed, and now I can’t get a login screen at all. No access to my site (404)
WPBeginner Support says
To check for the possible issues, you would want to go through the steps in our article here: https://www.wpbeginner.com/beginners-guide/beginners-guide-to-troubleshooting-wordpress-errors-step-by-step/
Administrateur
Di says
Thanks, you’re a life saver. The .htaccess hack worked!
WPBeginner Support says
Glad our recommendation could be helpful
Administrateur
gho says
I owe you one! I used the codes and it’s simply worked. Big thanks wpbeginner!
WPBeginner Support says
Glad our guide could help
Administrateur
Giang Nguyen says
thanks man. Your Update Site URL works!
I tried to manually install piece by piece in my local macbook, to learn how wordpress work, and missing your piece!
The install manual doesn’t really have this kind of info =)
giang
WPBeginner Support says
Glad our recommendation could help you
Administrateur
Todd says
I’ve had this issue before many years ago and I think my fix was the same this time as it was then. After trying many many suggestions above, what finally did it for me was clearing my chrome browsing history. Someone mentioned trying that and not working, but this was not actually offered as a solution so I thought I would post it. Thanks!
WPBeginner Support says
Thanks for sharing what worked for you
Administrateur
Peter says
I was having a login error where my login page keeps refreshing and redirecting me back to the login screen. And for me (I tried all of the above solutions) and none of them worked.
Then I checked the error_log file on my WordPress site and saw that the problem I was having said « WordPress database error Disk full »
As a result, I went into my wp-config.php file and added the following code to file right above the text line where it says in the file « * That’s all, stop editing! Happy blogging. */ ».
The code I added is:
define(‘WP_MEMORY_LIMIT’, ‘256M’);
Problem solved.
WPBeginner Support says
Thanks for sharing the solution that worked for you
Administrateur
Chris says
Thanks for this – it worked perfectly and tehe memory limit solved the problem. I was really angry because all other stuff like plugins, themes, .htaccess didn’t work!!!
Greetigs Chris
purushotham says
i am not able to login my wordpress admin ,getting 404 error.what should i do to reslove the issue.
WPBeginner Support says
For a starting point, you would want to reset your permalinks using: https://www.wpbeginner.com/wp-tutorials/how-to-fix-wordpress-posts-returning-404-error/
If that does not solve the error then you could try the troubleshooting steps in our guide here:
https://www.wpbeginner.com/beginners-guide/beginners-guide-to-troubleshooting-wordpress-errors-step-by-step/
Administrateur
Travis says
None of these options worked for me… Turns out to be a hosting issue. Called Network Solutions and they said that because my database was over 300mb I needed to upgrade my database because after 300mb they lock you out…. Upgrading by DB fixed the issue. Who knew….?!
WPBeginner Support says
Glad you were able to find the solution to the problem
Administrateur
Chris says
How did you upgrade the WP database? I think this may be my problem.
WPBeginner Support says
You would reach out to your hosting provider and they would let you know if you need more space for your database similar to Travis
Administrateur
hamdi says
Defining these lines ON TOP OF wp-config.php helped. They don’t help if you put them at the bottom.
define(‘WP_HOME’,’http://example.com’);
define(‘WP_SITEURL’,’http://example.com’);
WPBeginner Support says
It should still work if you place it at the bottom of the wp-config file, there may have been a problem with where you placed it depending on what’s in your specific wp-config file.
Administrateur
Joe G says
Nothing worked for me until I went into ftp server and edited index.php in the site’s root (alongside all of the other wp-related files mentioned here), and set define( ‘WP_USE_THEMES’, FALSE )
This will temporarily break your site temporarily (no error codes, just white screen), though my site loading wasn’t the problem. This allowed me to finally access my dashboard through the login site, where I then put a brand new theme on and fixed what I thought might be the culprit (I made the mistake of redirecting my « Home » link on my menu to an exterior site).
After removing the « Home » link, (or just to be safe, the menu in general), and creating a new menu with only the pages in question I wanted to use, I re-set the ‘wp_use_themes’ to TRUE and we’re back off to the races again!
WPBeginner Support says
Thanks for sharing what worked for you
Administrateur
Mohsen says
I’ ve tested all of these solutions, but my problem has not solved.
WPBeginner Support says
If none of these methods worked then you may want to reach out to your hosting provider to ensure there aren’t any issues on their end.
Administrateur
Matt Nigro says
My issue is that everyone has access to my site…no login required! Can someone help.
WPBeginner Support says
Do you mean people can view your site or people can log in to your site? If you mean the login then if you’ve logged in once, WordPress should log you back in but your site’s visitors would still need to log in. If you visit your site in an incognito browser you should see what your visitors see.
Administrateur
Pranay Singh says
I am unable to login to the wordpress admin page as it is showing too many redirects(error) as I had just installed the wordpress and since then I am unable to login the page I have made every change and have checked each possible way through which I can make changes. I have done everything but nothing works. Please help me with the issue.
WPBeginner Support says
For the too many redirects error, you would want to take a look at a different article of ours located here: https://www.wpbeginner.com/wp-tutorials/how-to-fix-error-too-many-redirects-issue-in-wordpress/
Administrateur
Peter Guckian says
For some reason, everytime I go to login into my work’s cms site it redirects me to the actual website rather than the dashboard, have deleted browsing history, cookies, cache etc but no luck. Nobody else in the office seems to have faced this difficulty before
WPBeginner Support says
If you’re using the /wp-admin url to log into the site you may want to try instead using /wp-login.php to see if your browser is not fully clearing the cache.
Administrateur
Hugo says
For me the solution was deleting user.ini file in the root of my site
This file was created by host
WPBeginner Support says
Thanks for sharing this method, hopefully it helps anyone else if the above methods don’t work
Administrateur
Stephen Vincent Abarca says
I have a problem in my login. When I visit my site with /wp-admin it then put itself to /wp-login.php with a popup login indicating « your connection to this site is not private ». I cannot login even I put my user and pass.
WPBeginner Support says
WordPress should normally redirect you to that page if you have not logged in. From the error, you may need to ensure your SSL and https are set up correctly: https://www.wpbeginner.com/wp-tutorials/how-to-add-ssl-and-https-in-wordpress/
Administrateur
mahyar says
thank you for your guide
i delete htaccess and every thing fixed
i made another one from setting and save
then i compare both backup file and new one
the backup one has some extra entries
is it ok? or i wil face problem?
WPBeginner Support says
It would depend on what is in the file, you would normally lose any added settings such as: https://www.wpbeginner.com/wp-tutorials/9-most-useful-htaccess-tricks-for-wordpress/
Administrateur
Stefano says
My issue is little different. When I click on customize theme, i get white page.
Also tried to install the default theme, but nothing changes. I noticed one thing in the url, this code %3A%2F%2F instead of // and that should be part of the problem i think…
I wanted to ask if someone had the same misadventure and how he solved it. Thanks P.S. This problem occurred to me a few months ago, but I had not given too much weight, thinking it would be resolved with a new upgrade, but unfortunately it was not …
WPBeginner Support says
The %s are it encoding the symbols in the url, that would likely not be your issue. You may want to try increasing your memory limit: https://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/
To see if you are running out of memory as it is loading or check with your host to see if this could be an error that they can see.
Administrateur
Reza Taba says
Divi Builder plugin was the culprit. Disabling it resolved the issue. Then I uninstalled and reinstalled it.
FIXED.
Thanks for the help!
Marnus says
None of the mentioned methods worked for me.
Resetting my password worked for me though.
And no, I did not try to log in with the wrong password.
I tested using a wrong password and the site would respond accordingly by saying it is wrong, but when using the correct password, it would just be in the login loop.
Michael Morad-McCoy says
NONE of the above worked! Very, very frustrated as I need to migrate my site to a new host and doing so manually hasn’t worked so I wanted to try a plug-in. But I cannot access Network Admin to add the plugins!! Arrgh!
saurab says
Hi
I tried all these steps but still i am not able to login.
Chinmay Ray says
Hi, Thank You for this blog it cleared alot of my doubts. I have one query
i have access to wordpress however, when i login with email and password, i come back to the website instead of wordpress dashboard of that website. Yes am not admin. i have been given access by my client.
please help me with this.
WPBeginner Support says
Hi Chinmay,
The client may have a plugin to redirect users to the homepage upon login. You may need to ask them to find and disable that plugin.
Administrateur
ken says
once again. this site save my site.
saber.tabatabaee says
my case in mysql status of admin user changed to zero 0 and just need to change it to 1
MR-wp says
Hello dear admin
I’m really Thankful
my problem solved after 2 hours struggling
I am from Iran and I am very happy I visited your website.
Wim says
Those 2 last lines of code helped me… A LOT!
Many thanks for this post…
Rama says
i tried all this steps and field to login return me to home page is there is any another solution to fix this issue ? and thanks.
Dapo Momodu says
When i disabled my plugins folder from cpanel i was able to login. So now i will look for the plugin that made it act like that
Rams says
Thanks a lot. I dig my head for more than a day on this. I have to move my client’s website from our server to HostGator and I found that even if I gave valid login credentials, I can’t logs into it.
The stupid thing I did is if WordPress Address URL and Site Address URL is not same, Google Chrome can’t allow to logs in.
The problem is domain is redirected to www. Since WordPress Address URL doesn’t have www, Chrom didn’t recognize as a legit one.
Thank you so much for your effort in making this valuable article.
WPBeginner Support says
Hi Rams,
Glad you found it helpful. Don’t forget to join us on Twitter for more WordPress tips and tutorials.
Administrateur
Emilia Wiliams says
IT WORKED. Thanks!
I deleted all public, primary and sub-domain .htaccess though.
Then saved permalinks and all was good.
Paul de Jong says
Hi,
None of that worked, but using this did:
define (‘RELOCATE’, true);
Thanks.
Luke says
Hello Paul,
Where did you put that code?
in the wp-config file?
Manas Dattagupta says
Pls tell me how? And where did you put those code.
Umair says
I also had tried all methods but nothing work. At end when i define my site URL it worked for me.
Thanks a lot admin.
define(‘WP_HOME’,’http://example.com’);
define(‘WP_SITEURL’,’http://example.com’);
these lines worked for me.
Serge says
Works well for me (just need to wait for a while….)
wp-config.php
define(‘WP_HOME’,’http://example.com’);
define(‘WP_SITEURL’,’http://example.com’);
Thanks
Cheers
Serge
shivpujan patel says
hello sir my wordpress site login page this has been disabled .. please help me
HengamV says
I had the same problem for a week … I tried everything on this list and so more and nothing helped to fix that … just try this one too and let me know if it works:
download « php.ini » file and delete it !
if it works then there is problem with a code in this file … solve the problem making code and fix it and again upload « php.ini » back into your public_html folder
Luke says
HENGAMV – That works!!
« download “php.ini” file and delete it !
if it works then there is problem with a code in this file … solve the problem making code and fix it and again upload “php.ini” back into your public_html folder »
MT!
Nikhil says
HI,
what a great post it helped me my site started working thank you very much.
Anna says
« Update Site URL » for the win! Thanks so much. I was neck deep in suggested help articles before I found this. Worked immediately, and super simple too.
July says
Thanks a lot! It worked!
Craig Wallace says
Another deficiency in WP environment.
Fast becoming a poor choice for web developers.
Alex says
None of the solutions worked for me. But what I discovered was my host provider suspects a custom script was malicious and placed a post block on my server. Once I removed that, I can login again.
Shabeel says
Dear Sir,
Same Problem here.. None of the solutions worked for me. May I How to remove that custom script from my server. ??
Holly Louise says
This is too damn upsetting. EVERY time I try to log in to my wordpress.com account I am told I have the wrong password EVEN when I get it reset by wordpress!! I am NOT going to disable all my extensions. I am NOT going to clear my cache every time I want to log in to use my account. Pain in the arse. Figure it out people. Find a way for the users to actually use this thing! This has been going on for years and it is WHY I rarely ever use wordpress.
WPBeginner Support says
Hi Holly,
Your issue is probably related to WordPress.com. This article is about self hosted WordPress.org websites. Please see our article on the difference between WordPress.com vs WordPress.org.
Administrateur
Hamza Khan says
i have this problem in all of my sites that are hosted in my dedicated server.