Bluehost is one of the biggest web hosting companies in the world and an official WordPress-recommended hosting provider. Bluehost offers a wide variety of hosting plans for beginners and medium to large businesses with 24/7 customer support. See the complete Bluehost review by our experts to find out if Bluehost is the right choice for you.
In this comprehensive Bluehost review, we’ll test their promises with a rigorous and thorough analysis using industry-standard benchmarking tools.
The following are the areas we’ll look into:
- Speed: How fast will your website load with Bluehost? We will test their speed and server response time to assess that.
- Performance: How does Bluehost perform under traffic spikes? We’ll test that by performing the stress test and see how well it performs with high traffic.
- Reliability: Will your website be available 24/7/365 without any downtime?
- Customer Support: Can you count on Bluehost’s customer support when you immediately need help with your website?
- Features: Do they offer all the features you’ll need to build your website?
- Pricing: Do they have the best pricing in the industry? Are there any Bluehost deals that can save you money?
This is our complete Bluehost review, and we’ll analyze the pros and cons of using Bluehost in depth. If you don’t want to read the full review, here is the quick scorecard of Bluehost with our verdict right below it.
Bluehost Review Summary | |
---|---|
Performance grade | A+ |
Average load time | 1.1 s |
Average response time | 140 ms |
Free domain | Yes |
Free SSL | Yes |
1-click WordPress | Yes |
Support | Phone / Live Chat / Knowledge base |
Start with Bluehost |
Bottom line: In our Bluehost review, we found them to be reliable, fast, affordable, and with friendly 24/7 hosting support.
That’s why we’ve chosen to recommend Bluehost as one of the best WordPress hosting companies.
Now, let’s dive into our detailed review so that you can make your own decision.
About Bluehost
First, let’s take a look at the company itself.
Bluehost started in 1996 and steadily grew to become one of the largest web hosting companies in the world. It now powers more than 2 million websites from all over the world.
Bluehost has a long-standing relationship with the WordPress community. They are an official WordPress.org recommended web host since 2006.
They pride themselves in their 24/7 support, great hosting infrastructure, and support for free and open-source software like WordPress.
Pros and Cons of Bluehost
All the best web hosting services have their pros and cons. Some you can live with, and some you cannot ignore.
After testing Bluehost, we learned the following pros and cons that users should consider.
Pros
First, let’s take a look at the advantages that make Bluehost the top choice.
- Pricing: Their hosting plans are well within the reach of most users, particularly those just starting.
- Reliability: They power a large number of websites with minimum downtime.
- No hidden charges: There are no hidden fees when signing up for your account.
- Free domain: You get a free domain name for the first year when you sign up.
- Free CDN + SSL: For each website, you get a free SSL certificate and free Cloudflare CDN to block malware and improve security.
- Money Back Guarantee: They offer a 30-day money-back guarantee on all plans.
Cons
As we mentioned earlier, every hosting company has downsides. The following are some disadvantages of choosing Bluehost as your host.
- Higher domain renewal price: Their free domain renewal price is higher than average.
- Upselling Addons: They have an aggressive upsell process during signup. But you can easily uncheck SiteLock and all other add-ons if you don’t need them.
Bluehost Performance Tests
The most important performance metric to look for is speed. It affects user experience on your site and your WordPress SEO rankings.
Studies show that a 1-second drop in website speed can decrease conversion rate by 7%, and a 3-second delay can cost you 50% of your traffic.
Let’s see how fast your website will load on Bluehost.
Bluehost Speed Test Results
For a faster website, you will need to choose a fast website hosting company. Keeping this in mind, we created a test site to see how fast Bluehost really is.
Our test site was created using WordPress with the default Twenty Twenty-Three theme. We imported dummy content for theme development, which also includes images. Then, we used Pingdom to test the website speed.
Here are our test results:
As you can see, our test site loads in less than two seconds. This result is remarkable because our website wasn’t using any caching plugins or speed optimization tips.
However, the speed test alone isn’t enough because this test site didn’t have a large amount of traffic.
To test how Bluehost servers would respond to increased traffic, we sent virtual users (VU) to our test site using K6 by Grafana Labs.
We used it to gradually increase the number of visitors to 50 to see how the server would handle increased requests from multiple connections at once.
Here is a screenshot of our results.
The gray line is the number of active virtual users on the site, and the green line is the server response time.
As you can see, the server load remained stable throughout the test, even at peak traffic.
This test indicates that if you are looking for a really fast website, Bluehost may be a perfect fit.
It is also important to note that we didn’t record any failures or downtime during our testing.
Many hosting companies promise a 99.99% uptime guarantee. We set up an uptime monitoring alert for our test account. See the screenshot below for a detailed look at Bluehost server uptime.
Bluehost Server Response Time
When you test a live website using tools like Pingdom, you see how everything on your website loads. This includes images, too, which take much longer to load than plain text.
To get a more accurate server response time, we used another tool called Bitcatcha. It allows you to test server response time without loading any data.
As you can see, the Bluehost server in the US performed under a fraction of a second. The response was a bit higher in other locations but still under less than a second.
If your website’s target audience is in the United States, this would benefit it. However, if more of your users come from other parts of the world, you can change your server location.
Bluehost Hosting Plans and Features
Bluehost offers a variety of hosting plans for all budgets and sizes. This includes shared hosting, VPS, dedicated server, cloud hosting, WooCommerce hosting, managed WordPress hosting, and more.
Let’s take a look at Bluehost plans and their features.
- WordPress / Shared Web Hosting: Shared hosting is the perfect way to start a new website with low traffic volume. In a shared hosting environment, your website shares server resources with other websites.
- WooCommerce Hosting: WooCommerce is the most popular eCommerce plugin for WordPress. It allows you to easily start an online store with WordPress. WooCommerce hosting offers you all the essential features to kickstart your e-commerce store.
- VPS (Virtual Private Server) Hosting: An upgrade to shared WordPress hosting, VPS hosting allows you to virtual dedicated resources in a shared environment.
- Dedicated hosting server: A Bluehost dedicated hosting server for your website means you will have all the resources of the dedicated server to yourself. The downside is that you will have to manage the server on your own.
All Bluehost plans allow you to install WordPress with 1-click.
All plans come with an easy-to-use hosting control panel, where you can manage your hosting, create databases, and more.
Bluehost has a custom control panel that is easier for beginners to use. It also uses a customized version of the cPanel hosting dashboard for more advanced options.
Breakdown of Bluehost’s Shared WordPress Hosting Plans
Bluehost offers a shared hosting package suitable for starter websites.
Their shared plan is available at four different levels with varying introductory prices.
Let’s take a look at Bluehost pricing and what’s included in each plan.
- Basic: The basic plan only allows you to host one website. It hosts one domain, 10GB SSD storage, and five email accounts with 100 MB of disk space for each account. For the first term, you’ll pay $1.99 per month. When you renew the account, you’ll have to pay $7.99 per month.
- Choice Plus: The Choice Plus plan includes 3 websites with 50 GB of storage space. You’ll also get free email accounts. The price for the first term starts from $3.99 per month. When you renew the account, you’ll have to pay $13.99 per month.
- Online Store: This plan is suitable for eCommerce stores and includes premium WooCommerce add-ons, which save users hundreds of dollars. It starts from $7.45 per month and renews at $18.99 per month after the introductory offer ends.
- Pro The Pro plan starts at $9.99 per month for the first term and $20.99 per month after that. It includes all the features of the above plans, 100 GB storage, up to 100 websites, and is optimized for high traffic.
All plans include a free domain name for the first year, free SSL, and 24/7 live chat support.
All plans also include malware scanning, 1-click staging, free CDN (Cloudflare with Argo routing), DDoS protection, and more.
All plans (except Basic) also include free domain privacy for the first year.
If you are just starting your website, then you can select any of these plans. Upgrading to a higher plan is easy, so you can start small and scale up when needed.
Bluehost Customer Support and Service
We all need help occasionally. It is really important that you choose a web hosting company that offers help and support when you need it.
Bluehost maintains a huge library of articles, step-by-step guides, and video tutorials as part of its extensive knowledge base. This is a huge help for beginners, and a simple search can quickly resolve the most common issues.
However, sometimes, you may need to talk to an individual to get more help.
Bluehost provides a 24/7 support system where you can talk to their support team representatives using live chat or phone support. This is helpful when you need quick assistance from technical support staff, and you know they are just one click away.
One thing that is missing is the ticket-based support system. Bluehost recently decided to eliminate ticket-based support and focus on the personal approach of live chat support and phone-based support.
However, some users may still miss the ticket-based support system, which is particularly good if your issue cannot be resolved in one live chat or phone session.
Conclusion: Is Bluehost the Right Choice for You?
After reading this review, you might be wondering if Bluehost is the right choice for your website.
Bluehost is often ranked the #1 web hosting provider by many websites. They offer a wide range of hosting options with tons of features that help you easily build your website.
All their plans include expert 24/7 support from knowledgeable staff.
Most importantly, they offer affordable starter plans that fit any budget.
If you are starting, then you cannot go wrong signing up for a Bluehost shared hosting plan. It’s easy on your pocket and comes with all the right tools. As your site grows, you can easily upgrade your hosting plan accordingly.
Ready to start your website with Bluehost? Click here to select your Bluehost plan.
Bluehost Coupon
WPBeginner users get an exclusive 75% discount and a free domain with our Bluehost coupon code.
All you have to do is click on this link to make a purchase. The discount will be applied automatically.
Remember, you must use the link above to get the exclusive discount. If you visit the Bluehost website directly or use another link, then you won’t get the special offer.
FAQs About Bluehost hosting
In this detailed Bluehost review, we have tried to cover all the aspects of their hosting services. The following are some of the most frequently asked questions about Bluehost that we hear from our users.
1. Can I make an online store using WooCommerce on Bluehost?
Yes, you can. In fact, Bluehost is one of the best WooCommerce hosting service providers. Their starter plan is perfect for starting an online store.
However, keep in mind that you’ll need to upgrade as your store starts getting more traffic. Hopefully, by that time, you’ll be making enough money to justify the upgrade costs.
2. Is Bluehost good for beginners?
Yes. Bluehost is good for beginners, bloggers, and small businesses. They are often ranked as the most beginner-friendly by industry experts. They automatically install WordPress for you when you sign up. They also have an easy-to-use control panel that allows you to manage your hosting account by yourself.
There is plenty of help available with detailed guides, video tutorials, and articles. You also have 24/7 access to their expert, user-friendly support via live chat and phone.
3. Can Bluehost handle high traffic?
Their shared plans are suitable for starter websites and small businesses. In our stress test, it was able to handle 50 virtual users without any slowdown.
These plans can handle reasonable and sudden traffic spikes. However, they are still quite limited in terms of server resources. If you are expecting high traffic, then you’ll need to upgrade your hosting plan.
4. Why use Bluehost for WordPress?
Bluehost is one of the largest hosting companies in the world and an officially recommended WordPress hosting provider. They have been supporting the WordPress community for a very long time and know WordPress very well.
Their platform is highly optimized for WordPress websites and engineered to run WordPress at peak performance. They also have WordPress engineers on their team, so you know your website is in safe hands.
5. Do I need a credit card to sign up with Bluehost?
Bluehost accepts credit cards, but you can choose to show more payment options during checkout and select PayPal as your payment method if you wish.
6. Is Bluehost better than GoDaddy?
Bluehost is better than GoDaddy because we believe Bluehost support is better. The Bluehost My Sites dashboard and overall onboarding experience are a lot more beginner-friendly. Not to mention, Bluehost web hosting offers better pricing for small businesses.
7. How does Bluehost compare with SiteGround and HostGator?
When comparing Bluehost alternatives, such as SiteGround and HostGator, there are several pros and cons you should be aware of.
Bluehost offers more value for the price when compared to SiteGround. Their plans start at $1.99 per month and include a free domain, whereas SiteGround plans start at $4.99 and do not include any free domain.
On the other hand, the SiteGround platform comes with better speed and security features. For more details, see our comparison of Bluehost vs SiteGround vs WP Engine.
Bluehost and HostGator are pretty similar in terms of hosting CPU resources, functionality, site migration tools, pricing, and more. Bluehost alternatives like Hostinger, InMotion hosting, or DreamHost offer comparable services. We find Bluehost’s user experience to be slightly better, as they’ve invested heavily in their WordPress website builder platform.
8. Where are Bluehost servers located?
Bluehost operates its own in-house data center in Utah, in the western United States. It is a massive 50,000-square-foot facility that serves as its primary data center.
9. What Bluehost plan should I get?
If you are starting out a brand new website, blog, or online store, then we recommend starting with their basic plan. It is good enough for a starter website, and you can always upgrade later.
Ready to start your website with Bluehost? Click here to select your Bluehost plan.
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Mona Frechette says
I agonized for months over the choice of a webhost. Bluehost wasn’t my first choice initially. I signed up with a competitor and had a nasty surprise. Their customer service team couldn’t get my credit card cleared in time to build my website the same day. In fact, they told me to “be patient” for 48 hours.
Well, no way! I was finally ready to take the leap, and if giving them money was an issue, how would the rest of my experience be? I cancelled them immediately and went with Bluehost, and all I can say is “Wow!”
My WordPress website was up and running a few hours later. Their system was exceptionally intuitive and easy to navigate. I expected problems, but lo and behold, up time is phenomenal and guests have nothing but good things to say about my site’s performance. Bluehost is not only cost-effective, it’s a boon for newbies who need a supportive, responsive webhost.
Don’t wait another minute to get started.
Ronnie Ivask says
Even tho I haven’t been using it lately, bluehost has been my favourite of it’s kind since always
Mike B says
I’ve been with Bluehost for a few months now and I’m extremely happy with the service so far. I had some issues that needed a phone consultation and they delivered in minutes! I’m about to open a second website and there’s no where else I’d consider.
Susan Hobbs says
Over the past decades, yes decades I have used quite a few web hosting services for multiple websites. I recently consolidated all of my domains to BlueHost because, quite honestly, they just make it so simple to manage them.
Gone of the headaches of multiple logins and trying to remember which dashboards does what!
And last, but definitely not least, it is very cost-effective.
Chelsea Burrus says
We love Bluehost, it makes managing the blog for our organization so easy. 10/10 would recommend!
Tierra Robinson says
Bluehost has made creating my own blog site so easy! The plug ins are awesome and it is easy to navigate. Since publishing my website, I have gotten so many compliments on how professional my site looks. I’m excited to see what else I can learn through Bluehost and what other great plug ins and features I can add to make my website the best it can be! Thanks Bluehost!
Joneil says
I have not regretted my decision to sign up with bluehost for hosting services. It really is an all in one shop as I was able to register my domain name as well. I liked the fact that it came with WordPress so I was able to build exactly what I wanted in a site without it feeling too basic. I believe where they really excel though is with customer service, the representatives are extremely helpful and I feel like I am dealing with real people which in turn makes me feel valued. I don’t mind having to call customer care whenever I have to resolve an issue or there is a technicality that I just don’t understand as I can tell that they go above and beyond. I readily recommend bluehost to any and everyone.
Lindsey D. says
Bluehost has been a lifesaver when it comes to effective and streamlined website hosting. I love their customer support. Any time I’ve had a question or issue arise, they are quick to respond and come up with a solution, all the while being friendly and courteous. I have only great things to say about Bluehost, and would recommend it to anyone!
Matias Escobar says
Bueno que decir de tan maravilloso hosting ! Constantemente estoy en la búsqueda de lo mejor para la velocidad y manejo de mi web ! Pero con Bluehost ya no hace falta buscar mas ! Siempre están actualizando sus servicios y la atención 24/7 es como el puntapie final a que todo este de maravilla cada vez que necesito modificar algo que no entiendo ! Desde ya muy agradecido a ser parte de esta comunidad !
PD: no olvidarse nunca de WPbeginer un sitio tan basto que recomiendo usar su buscador para encontrar la información puntual y necesaria
Anthony Dion Briggs says
Building and managing a website is more than just a homepage; it’s the hosting company that matters. The interface, ease of use and customer service are the hallmark of a great company. Bluehost is impeccable in these categories and as a bonus, their prices are extremely fair and competitive. There is no place like home with Bluehost!
Michelle Velasquez says
Bluehost is the best hosting company one could ever use! It is user-friendly and overall easy to use especially due to their customer service: they go above and beyond for their customers. I always tell all of my clients to use Bluehost as it is the most compatible with domain/email transfers and also all websites. I recommend using them, 100%
Taylor Gallagher says
I have loved my experience with Bluehost. I can easily find what I’m looking for and have only needed to chat with Bluehost members once, and had a wonderful experience doing so. I’m very happy I chose Bluehost and plan on being a member for a long time, since I have a website with Bluehost.
Thank you very much.
Michelle Velasquez says
Bluehost is user-friendly and overall easy to use, but what makes them unique is their customer service: they go above and beyond for their customers. I advise all of my clients to use Bluehost, as it is the most compatible with all of the websites and domain/email transfers! I recommend this company 100%!
Clifford Latty says
Their support was so good. As a first timer and just started my entrepreneurial journey, they help me got off the ground and good start. I would recommend them for anyone who wants to build and host their website.
They returned calls and stayed on the phone with me while I had difficulties – they even remotely trouble shoot my my pitfalls. Bluehost anytime. I am happy I had went along with their service – I will continue to use them.
Erik says
Been with Bluehost customer since the summer and everything was going well until I just recently re-upped with them. Since renewing I’ve had a few issues with not being able to get on to my site, but the support has been very helpful and responsive. Not sure if I will be staying with them when I’m up in May of next year, but so far I’ve been happy with the service.
Marc Huber says
We looked for a WordPress host as we were preparing to launch a website. We found BlueHost in a listing of top rated websites. It turns out, the listing was right on the money: BlueHost is very affordable, very reliable, and packed with all the features we needed and wanted. We’ve since recommended this host to other friends looking to launch a website.
Connor Woodruff says
I started my first website, a personal blog, about 6 months ago. I did a lot a research and Bluehost was at the top of many lists for hosting so I went with them. I’m really glad I did! I have had no issues and t has been very easy for me to set up and maintain my website. I would recommend Bluehost to pretty much anyone.
Carrie Pirtle says
Bluehost is a great domain. Easy to use and setup and pricing was reasonable. I have enjoyed using them and would highly recommend them.
Tim Kamer says
BlueHost services and support are world class! It is one of the best hosting providers Ive ever used; been a customer for years now.
Nancy Deanne says
Bluehost has been a great platform for my new business. It’s easy to use, offers great support and the end product looks amazing.
Mike Stone says
I did so much research in deciding on a host for my website and landed on Bluehost. Setting everything up was quick and easy. I had a issue with my theme and contacted Bluehost for help. They were so patient in walking me through how to fix my issue, which had nothing to do with Bluehost. They got me through it even though they didn’t have to. Great service! Glad I chose Bluehost!
Jessica Darrington says
I don’t even know where to start about my exceptional experience with Bluehost! On their website, they advertise that they have the best web hosting and they are 100% true in saying that! Bluehost has been with me from the start of a little hobby blog to my now thriving company. It truly was so easy to get it set-up and installed with WordPress. And their 24/7 support has been a lifesaver! Thank you Bluehost!!
Bryn Jones says
We have been using Bluehost for a couple years and support has been amazing. our sites are a little slow recently but that’s not because of blue host. we are working on cleaning up our sites.
great people. would recommend them
Jess Darrington says
I don’t even know where to start about my exceptional experience with Bluehost! On their website, they advertise that they have the best web hosting and they are 100% true in saying that! Bluehost has been with me from the start of a little hobby blog to my now thriving company. It truly was so easy to get it set-up and installed with WordPress. And their 24/7 support has been a lifesaver! Thank you Bluehost!!
Xavier Gregorio says
Bluehost was super easy to use. I was able to get my website running in no time.
Nancy says
After reading this article i went to their website to subscribe. Unfortunately, i chatted with sales and they told me they charge money for migrating my website to their servers. Migrating is free with all other hosting providers. That is why i decided not to subscribe with them
Sajwal Pageni says
It’s not a new thing that blue host is the best hosting service. I manage 5 websites of my own and all are hosted under bluehost since 4 years and till now I am not facing a single problem! So, I recommend everyone to use bluehost.
Stacey Adams says
We’ve been using Bluehost since 2008 and wouldn’t use any other firm. They make everything easy from setting up a new site, to managing the content. And they have extremely fair pricing for a small business.
We would highly recommend them to anyone looking (and do!) and to that end, we have even added services they offer to our regular hosting.
Jill keith says
Hello,
I like Bluehost customer service the best. They are polite, speak English very well, and are very helpful.
I like your prices also.
I didn’t like the email servers getting blocked by AT&T servers, but I know you didn’t do that.
Something I think all your techies should know that is if a customer can’t delete an empty subdomain folder, they need to delete the upper level url too.
That’s it! Thank you for helping me to earn some pocket money.
Edouard Gambarian says
I always receive intelligent service/help when I call.
Thanks to BlueHost
Norm LeDonne says
I’ve been using Bluehost for about 6 months. So far, it’s been very good. I haven’t had any problems that I didn’t cause. The platform is stable. I’m happy with it.
Diane Schuirman-Hagedorn says
We have had no issues with Bluehost. On the few occasions we’ve needed support responses have been prompt.
Richard Force says
Very happy with Bluehost as a web hosting service; I highly recommend their services.
Nina Rice says
Word Press is easy to work with and so glad to had Word Press to set up my website.
Keep up the good work!
Carol Knieriem says
Bluehost has been good for us as a webhost. We have been very disappointed that there is not a working calendar that we employees can share so we are probably going to seek google apps for non-profits in order to have a user friendly shared calendar.
Rod Kirki says
I am a simple user of Bluehost. I have a couple of websites which are not very active due to things taking me away from spending lots of time on them. But, so far, the interaction I have had with the Bluehost staff and customer support, has been really good. I have no beefs.
What would be good tho, is to have a resource that can be accessed which addresses various issues that might lead a customer to contact customer support for tweaking various parameters that only can be done by Bluehost. That would be a very valuable document to have access to and provide us, the customer with a good picture of what is the scope of things which can be changed or altered if needed. This would save us time in resolving things and probably lower the amount of time required to get to the root cause of some issues. What do you think?
osame says
how can i use it
Darold Turock says
99% up time, 24/7 live customer care, Blue Host has been a life saver for me and my business.
Kathy Dee Zasloff says
I have been a Blue Host customer for a long time…I know that I can depend on all the associates to assist me. I am a loyal customer and intend to continue.
Keep up the good work.
Barry Styles says
I’ve been using Bluehost for about three years now. As shared-hosting providers go, they are a notch above similar providers. Speed is above average compared to others I’ve used in the past. Though I haven’t needed their support staff a lot in the past few years, the few times I have, they’ve been responsive and friendly. I have just renewed my hosting account for another three years and I can honestly recommend Bluehost to anyone looking for a stable and dependable hosting solution.
Bill Paladino says
I always receive intelligent service when I call
GM Sapper says
Prices are good, customer service is excellent . My only issue is the spam they always send me. I’mnot a business so their spam is useless to me. Other than that I recommend it strongly.
J Flack says
A company that advertises being a WordPress leader doesn’t support a five year old WP feature called MultiSite.
Each WP install uses a minimum of 5,000 files. If you have six or seven domains using WP, but only getting a few hundred visitors a month (think church, small club) then the installs use up nearly 40,000 files. Multi-site, configured properly, lets a user install WP once, and run multiple sites one that single install.
Bluehost tech support says they don’t support that feature. I can see why it would help both parties if they did.
Dave Ferguson says
Thanks for helping me to connect to my email while I was without internet.
Minuard Jordan says
Great service and very professional. I think your email Spam Assassin should screen out spam better than it currently does. Thanks for all your qualified help over the years.
Randy Martin says
I was a total newbie to this WP/website stuff 2 years ago. Thanks to the help I’ve received from the folks at BlueHost, I have produced a dozen sites for me and my clients. I can always get through when I have a problem and I’ve always gotten perfect and honest answers from them — even when I was the problem!
I have several clients who have hosting support elsewhere so I know what a pain other places can be. I always encourage those clients to switch. And when they do, we are all happy.
I have absolutely no complaints with the folks at BlueHost. I’m quite sure you’ll feel the same way once you get on board.
Casey says
Wasn’t particularly happy to learn that I could not earn any affiliate commission unless it reached $100 within nine months. A bit of a rip off, considering I lose all revenue even though I am solely responsible for getting my one client to you.
George Miller says
I am hosting 8 websites for clients and my own on bluehost…… have been using bluehost for over 10 years and have always received reliable help whether from chat, phone, or email. I am not a novice but I still run into problems at times and I have always gotten my problem solved with one contact. When i started converting all my sites to joomla! they were always there for my questions, no matter how trivial….. The only thing I can add is there are a good bunch of Good Ole’ boys!!!
Juna Berry Madrone says
long waits for customer service. Excellent service when it arrives.
Jerry Zacharias says
Completely happy with Bluehost and I would recommend it to others.
Mark says
Bluehost has been our host for several years now. They have helped us navigate through many different issues with ease. They are very professional and take the time to help a novice learn the ropes. I have recommended them to anyone seeking a host.