Siteground is one of the most recommended WordPress hosting companies. They are known for their top-notch customer support, reliable, and fast hosting plans. Their WordPress optimized hosting includes everything you’ll need to create and grow a successful website or blog. Read our complete SiteGround review to find out if SiteGround is the right host for you.
In this detailed SiteGround review, we’ll put their promises to test. These are the areas we will look into:
- Performance: Speed is crucial for the success of any website. How fast will your website load with SiteGround?
- Reliability: Will your website be available 24/7/365 without facing any downtime?
- Customer Support: Can you count on their customer support?
- Features: Do they offer all the features and tools you’ll need to build your website?
- Pricing: How much it would cost you? Are there any SiteGround deals that can save you money?
This is a comprehensive SiteGround review with a detailed analysis of SiteGround’s hosting service. If you don’t want to read the full hosting review, here is the quick scorecard with our verdict right below it.
| SiteGround Review Summary | |
|---|---|
| Performance grade | A+ |
| Average load time | 491 ms |
| Average response time | 137 ms |
| Free domain | Yes |
| Free SSL | Yes |
| 1-click WordPress | Yes |
| Support | Phone / Live Chat / Knowledge base |
| Start with SiteGround | |
Bottom line: We found SiteGround to be noticeably faster and extremely reliable. Their hosting plans are flexible, and their customer support is one of the best in the industry.
That’s why we’ve chosen to recommend SiteGround as one of the best WordPress hosting companies.
Now let’s dive into our detailed SiteGround review so that you can see how we reached that conclusion and decide for yourself.
About SiteGround
Siteground was founded in 2004, and since then it has grown into one of the most well known hosting companies.
It is headquartered in Sofia, Bulgaria with offices in 4 locations and data centers in three continents. Today, the company has more than 500 employees and hosts more than 2,000,000 domains.
Pros and Cons of SiteGround
Each hosting company has its own pros and cons. Some advantages can overshadow the disadvantages, but some cons can be a total deal-breaker for your individual needs.
Before making a decision, you may want to review these SiteGround pros and cons.
Pros
Here are some of the advantages that make SiteGround one of the top-rated hosting companies in the world.
- Super fast servers: All SiteGround servers are highly optimized for speed. They use Google Cloud platform for all new customers which is one of the fastest platforms on the market.
- Top Notch Customer Support: Their customer support is amazing to say the least. They offer 24/7 phone support, live chat, and ticket based support.
- Free CDN and SSL They offer instant setup of Cloudflare’s free CDN and free SSL certificate from Let’s Encrypt.
- Multiple Server Locations They have data centers in three continents. You can choose the location you prefer during signup.
Cons
As we mentioned earlier, there are some downsides to every hosting company. The following are some disadvantages of choosing SiteGround as your host.
- Limited Storage: Their plans come with fixed storage. However, this storage is quite large, and if you are just starting out, then you will most likely never need extra storage.
- Higher fee for monthly billing: The hosting service gets expensive if you choose monthly billing. But if you sign up for a longer billing period, then you’ll get bigger discount and a lower rate. They offer a 30-day money-back guarantee anyway, so it’s a good idea to choose a longer billing period when you sign up.
SiteGround Performance
While price often plays a significant role when choosing a web host, you cannot compromise on performance.
This is why we decided to run our own tests to thoroughly review SiteGround’s performance.
SiteGround Speed Test Results
Speed is one of the most important performance metric that you should look for. A faster website offers good user experience and boosts your SEO at the same time.
In fact, a single second delay can cause a 7% decrease in conversions, 11% fewer page views, and a 16% decrease in customer satisfaction.
We created a WordPress powered test site on SiteGround and filled it with dummy content for theme development with images.
After that, we used Pingdom’s website speed test tool to run our tests. These were the results we got:
As you can see, our test site loaded in less than a second (491 ms to be precise) with a performance score of 94.
This is incredible, but this website had almost no traffic so the Pingdom test alone is not sufficient.
To test how SiteGround servers would respond to increased traffic, we used a tool called K6 (formerly LaodImpact).
This tool gradually sends up to 100 users to see how the server would respond to increased traffic from multiple connections.
You can see the results in the chart below:
The green line is the number of active virtual users on the site, and the blue line is the server response time. SiteGround performed consistently throughout the test without any hiccups.
This test shows that if you are looking for a really fast website, then SiteGround can be a perfect choice for you.
One of the reasons why SiteGround performed extremely well in these performance tests is because of the recent innovations they’ve added.
Almost all SiteGround servers are now hosted on the Google Cloud Platform. They’ve also added UltraFast PHP and created a custom WordPress plugin for optimization (SG Optimizer) which really puts them in a premium web hosting category.
Typically, websites hosted on shared hosting account slow down a bit during top traffic hours. That’s because your site is sharing resources with other websites on that server.
Most shared hosting companies automatically kill the server process if your site is taking too many resources. This causes downtime on your website.
We tested our SiteGround site for the downtime and got 100% uptime result.
SiteGround Server Response Time
Your website’s content has a huge impact on page load time. For example, if you have high-resolution images on a page, then it will significantly increase the overall page load time.
This means that speed test results may not accurately reflect how fast your hosting server really is.
Instead of analyzing page load time alone, we decided to test the actual server response time as well.
To do this we used a tool called Bitcatcha. It ignores page content, and only tests the response time of the server.
Bitcatcha also gives you average loading speed from different global locations. The speed for each location is measured three separate times, and then the results are averaged.
Take a look at the results in the screenshot below.
As you can see, SiteGround is a great choice if your target audience is mostly located in the United States. The server responded in a fraction of a second in the United States.
It responded within less than a second for all locations.
SiteGround also allows you to change your server location and you can choose a datacenter closer to your target audience for even better response times in that particular region.
SiteGround Hosting Plans and Features
SiteGround offers shared hosting, WordPress hosting, cloud hosting, and dedicated hosting plans. If you are just starting out, then their shared hosting plans would be a perfect fit for your needs. However, your site will eventually grow, and you want to make sure that they have other plans that you can upgrade to.
Let’s check out SiteGround’s hosting plans and their features.
- Shared hosting: Shared hosting is recommended for new websites, bloggers, small business website or a startup online store. It is suitable for low-traffic websites as you will be sharing resources with other websites hosted on the server.
- WordPress hosting: This plan is WordPress optimized version of their shared hosting plan. It comes with SiteGround’s in-house WordPress optimizations to improve performance of your website. See SiteGround WordPress hosting.
- WooCommerce hosting: This plan is WooCommerce optimized version of their shared hosting plan. It includes SiteGround’s optimizations which greatly improve the performance of your online store. See SiteGround WooCommerce hosting.
- Cloud hosting: Cloud hosting plans provide a flexible upgrade to shared hosting solution. It allows you to use resources of cloud architecture including multiple cores CPU and bandwidth . It is suitable for growing websites, popular blogs, or businesses. It can also be an upgrade over VPS and traditional dedicated servers. See SiteGround Cloud hosting.
WPBeginner website is hosted on SiteGround’s Enterprise hosting infrastructure which is an enhanced version of their Cloud platform for large sites.
Breakdown of SiteGround’s Shared Hosting Plans
SiteGround’s shared hosting options are the best way to build a new website. Their shared hosting packages are available in three levels to match different budgets.
- Startup: This plan is limited to hosting one website. It includes 10 GB disk space and is suitable for hosting a website having 10,000 monthly visitors. You’ll also get all essential features like 1-click WordPress install, free setup, website transfer, daily backups, built-in caching (SuperCacher), free CDN, free SSL, and more.
- GrowBig: The GrowBig plan lets you host unlimited websites. It comes with 20 GB disk space and is suitable for hosting websites having 25,000 monthly visits. You’ll get all the features of the Startup plan, plus you’ll get premium features like ultrafast PHP for even faster speed, on-demand backups, easy Staging tool, and option to add collaborators to your sites.
- GoGeek: GoGeek plan is suitable for eCommerce websites. It can handle websites having 100,000 monthly visitors. In addition to all GrowBig’s features, you’ll get access to priority support, more server resources, advanced features like one-click git repo creation, and option to manage white-label clients to your sites.
Each Siteground plan comes with faster disk storage, email accounts, support for Cloudflare free content delivery network, and Let’s Encrypt free SSL certificate.
They also include several popular WordPress plugins like WPForms, OptinMonster, and All in One SEO to help you improve your website rankings.
SiteGround Support and Customer Service
You’ll see high praise for SiteGround’s customer support service everywhere. Their support team is remarkably good at offering quick, helpful, and knowledgeable support to their customers.
Their customer support includes 24/7 phone, live chat, and ticket-based email support. Their phone and live chat response times are almost instant. Email-based tickets get the first response within less than 10 minutes.
For users who prefer to fix things on their own, SiteGround offers a large collection of knowledge base articles with screenshots, videos, tutorials, and guides.
Since we use SiteGround to host several of our websites, we can say with confidence that their support staff is very knowledgeable.
Conclusion: Is SiteGround the Right Choice for You?
After reading our detailed SiteGround review, you might be wondering if SiteGround is the best web hosting company for your website?
If you want fast and reliable web hosting provider with great customer support, then SiteGround is perfect for you. They have hosting plans for every budget and each plan comes with great set of features.
All their shared hosting plans include SSD storage, site tools, easy setup of Let’s Encrypt free SSL and Cloudflare CDN service, 1-click WordPress installer, and free migration. Built-in security features protect your website against malware and you can add additional protection by turning on Cloudflare CDN functionality.
If you are just starting a website for the first time, then you will certainly appreciate SiteGround’s customer support.
Ready to get started with SiteGround? Click here to choose your hosting plan today.
SiteGround Coupon
WPBeginner users get an exclusive 70% off discount and free SSL with our SiteGround coupon code.
All you have to do is click on this link to purchase. The discount will be applied automatically.
Frequently Asked Questions about SiteGround Hosting
In this detailed SiteGround review we looked at all aspects of their hosting services. The following are some of the most frequently asked questions about SiteGround that we are asked by our users.
1. Where are SiteGround servers located?
SiteGround servers are located in the United States, Europe, and Singapore. You can choose the server location during sign up.
2. Why choose SiteGround for WordPress hosting?
SiteGround offers a highly optimized WordPress hosting platform. Each plan includes its own in-house security features and WordPress tweaks that boost your WordPress site speed and performance.
You can easily set up a WordPress website with their 1-click WordPress installation. You can also move existing WordPress websites using the SiteGround Migrator plugin.
This is why SiteGround is an officially recommended hosting provider for WordPress users.
3. Does SiteGround support WooCommerce?
SiteGround specializes in WordPress and WooCommerce hosting. If you are building a WooCommerce store then you can rely on SiteGround’s optimizations for consistent performance and reliability.
They are one of the top WooCommerce hosting providers and make it super easy to start an online store without any special technical skills.
4. Does SiteGround offer a website builder?
No, SiteGround does not offer its own site builder. That’s because they want users to have the option to pick the best website builder for their needs.
This is why they allow you to easily install WordPress, Joomla, Drupal, Magento, Weebly, and many other site builder platforms.
On the SiteGround platform, you can also create unlimited web pages without any restrictions.
5. Does SiteGround offer cPanel hosting?
No, SiteGround no longer offers cPanel hosting. Once cPanel raised their licensing fees, SiteGround decided to remove cPanel hosting and instead built a far superior web hosting control panel for both beginners and advanced users. This allows them to offer managed WordPress hosting-like features without the high costs.
6. Is SiteGround better than Bluehost?
SiteGround and Bluehost used to offer the same features, but with the recent innovations, SiteGround has significantly improved its hosting technology.
When it comes to overall performance, technology infrastructure, and support quality, SiteGround is better than Bluehost. However, with all this innovation, SiteGround pricing is significantly higher.
So when it comes to pricing, Bluehost is better than SiteGround because not only is it 50% cheaper, but they also offer a free domain name with each account.
For more details, see our honest comparison of SiteGround vs Bluehost vs WP Engine.
7. How does SiteGround compare with other hosting providers?
Readers often ask us how does SiteGround compares with GoDaddy, HostGator, GreenGeeks, DreamHost, A2 Hosting, and other web hosting services.
They all used to provide similar features and technology, but over the last year, SiteGround has really stepped up its innovation.
With all the managed WordPress hosting features, Google Cloud infrastructure, and custom performance optimization, SiteGround is now in a class of its own with their premium hosting.
8. Does SiteGround offer free domain name?
Yes, SiteGround offers a free domain name. You can register a new domain name during sign up or you can use a domain name you already own. You can also buy a domain name from another registrar and point it to your SiteGround account.
9. Can I cancel my SiteGround account and get a refund?
SiteGround offers a 30-day money-back guarantee with all their shared plans. You can try out their services during this period. You are eligible for a refund if you cancel your account during this period. However, domain name registrations are non-refundable.
10. Which SiteGround plan is best for me?
Each SiteGround plan has different server resources. However, if you are just starting out then their Startup plan would be perfect for that. You can upgrade at any time if you need more resources. Choose your SiteGround plan to get started.
Anita says
These guys are the best! I got through quickly on chat, got my questions answered in a flash and I am so happy with Siteground and their techs.
Thanks!
Just Sturgis says
WOW! SiteGround is simply superb. I have used a number of hosts and I thought I had it pretty good with GreenGeeks (a very good host indeed), but with a new Joomla! site coming it was recommended that I try SiteGround. I’m really glad I took that advice. SiteGround thus far has been the best host I have ever had. Their support is stellar, courteous, and knowledgeable. I rarely wait more than a few seconds for a chat connection. I get many of the same people when I contact support and they have each been helpful every time. A special shout out to Iliyana U., whom I have chatted with a couple of times and she has been great. As soon as my hosting is up at my other sites, I am moving them to SiteGround. Absolutely pleased with this company. Keep up the great work!!
SK Mezanul Haque says
SiteGround is outstanding in everything! The best part is the quick (read quickest) support I have ever seen. All my previous hosts were good too, mostly they take around 5 to 10 minutes but SiteGround supports takes less than 5 minutes. If I have any issue, I just start Chat support and voila my problem is solved in record time. Very glad to be with SiteGround! Keep up the good work SiteGround. 5 stars for support.
Walter says
Siteground is in front of all other web hosting sites with amazing service, professional support team and excellent staff. Some complain that Siteground hosting is too high, remember the old saying, YOU GET WHAT YOU PAY FOR. I wanted to install Module Front Page on my osCommerce v2.3.4 website, as always, another problem solved by Siteground support team. I’ve been with them for years as a very satisfied customer.
Kristrun says
Great and quick service every time! Even for a person like me that has no idea of what she is doing
Pat Walter says
Very fast service on help ticket. We just signed up for hosting yesterday and today I uploaded the old website from a backup on another host. Just could not get the config to find the mysql. I submitted a ticket, waled away for a few minutes and my problem was solved. I have used other hosts, but siteground is really fast for support. Glad we are here now.
Thanks again for the really fast, fast help.
B Johnson says
I forgot I signed up for this service. When I saw the charge on my bank statement I was shocked.
Tried to login and couldn’t. Got to support and Georgi M. He worked with me for 40 minutes to resolve my problems. He was patient and quick and the best tech support I’ve ever had.
Thank you.
Tony McGurk says
I recently changed to Siteground after reading many great reviews because I was sick & tired of my site’s slowness. I am on shared hosting with them & am amazed at how much faster my website is now. Within 1/4 hour of setting up my account & wordpress site someone rang me to see if I needed any help or questions answered. Costs a bit more than my previous hosting company but when it’s such great service I’d rather pay a bit more for top quality hosting. Saving a few bucks previously just left me frustrated with poor hosting.
Carla DeLauder says
SiteGround is the best hosting company I have ever had.
They are just fantastic in everything they’ve done for me. Today I deleted a plugin and my entire website crashed. The plugin developer couldn’t help me, so I contacted SiteGround. They were able to restore my website for me, something I honestly didn’t think a hosting company would do for me.
I am so grateful for their wonderful support, great attitude every time I reach out for help, and lightening fast response time. Thank you!
Roger Walker says
Initial contact excellent. Now I have a stack of videos to go through. We’ll see how it pans out.
Omar Barrada says
When ever I mess up my website site ground’s support is ready to help swiftly and professionally much more better than other hosting companies out there.
Jim Jones says
Excellent service, cancelled after some complications with other provider and they remained professional and courteous throughout unlike others I could mention. Thanks Siteground.
Abdul Latif says
My site moved to siteground because the siteground support is better than others
Stefano says
Impressive…I contactad the customer service by chat today for the very first time. It looks very efficient and relaxed. I am not an expert at all of blogs and so on, but I feel I will learn easily… Very Good!!!
Patrick Kavanagh says
Siteground Support is #1. Brilliant team. They stay on the problem until resolved. Most problems resolved very quickly. This is support done right! Highly recommend them.
Patrick
Simon Latham says
VERY impressed with the speed at which my queries are being answered! Not days, not hours… minutes! Love these guys!
Chistina says
New to Site Ground and thoroughly impressed. Service is absolutely wonderful and quick. Even had a ‘hello, how is everything going for you’ phone call!
Gerry says
Exceptional support ALWAYS.
Did I mention they have excellent hosting too.
AlphaQuark says
Just had a pre-service chat that the company requires to verify my identity before confirming my order and activating my account. Quick and friendly. Nice feature!
Robin Sharma says
Very very Fast service provided by this team.
Best wishes to whole team for their long support.
Thanks alot.
Amor Alloui says
I have been with SiteGround for some time now and every time I contact them via their Chat, I am always connected with a SG tech support in less than 10 seconds (I swear)! Every tech I dealt with was very professional, knowledgeable, courteous and more.
My clients (which moved from Hostgator, BlueHost, Godaddy, Ipage, 1and1, just to name a few) are extremely happy and glad for switching! I sometimes forget that I have clients because they just don’t call me!
One note! If you are looking for features that will give you best performance, I recommend that you at least select their ‘GrowBig’ plan because the also include, beside the ‘All Essential Features’, Premium Features.
Claimseocom says
Always helpful. Great service and very responsive customer care team.
Arnaud Sprimont says
Amazing support. FAAAAST and TO the point !!!
Joerg Uhlmann says
Siteground is fast and has a absolutely fantastical Support. Every Problem that i have is solved in near Minutes. This is a Brand that can trust you. Im totally happy with that.
Doug Foster says
I was stuck, so I jumped on chat. The agent helped me immediately get my problem resolved (a blocked IP for accessing my cPanel). Then proceeded to help me with the root cause – an incorrect config on my Mac. Somehow we got disconnected. But … I chatted back, the next agent answered, and reconnected me back to the original guy to finish the chat. WOW!!!! That is customer service. No wonder I love SiteGround.
Doug
Gabi Udrescu says
awesome support, very good server configurations. for 150€ a year you get a shared environment with the configuration of a VPS.
ssh access, memcached, varnish caching mechanisms and amazing support in case you need. I highly recommend them!
amit says
I have been with siteground for many years, never had a single problem. highly recommend them to anyone. Very good for Joomla, specially the in built staging functionality on CPANEL.
John Flanders says
I’ve been extremely happy with the quick response and willingness to help in any way from SG technical team. I am also so fortunate to have picked SG for my reselling and hosting needs. Their crew is polite and very skilled at fixing the problems and then keeping me up with their findings and suggestions.
Sebastian Zacharias says
I am very happy and satisfied with the support that I am getting from siteground.
Amanda says
Just had a pre-service chat. Refreshing to see this, Think I found my host. I was with HostGator and they botched my site in a domain move. Signed with Ipage and got absolutely LOUSY service from the purchase attempt through even trying to log in the first time around. If today’s chat was indicative of the quality here at SiteGRound, I am happy!
Nikki says
Amazing support. Always answer chat within 15-20 seconds, and answer support tickets within 5-20 minutes. Very helpful.
john lewsam says
Lightning fast live chat and always help you out with any problems when your stuck, Great service for sure!
Gary Baughman says
I’ve used the chat support for host twice after recently paying for hosting…… excellent support staff and very prompt service
M. Tapnoi says
From day 1 up until now (about 1 month), the support team has never disappointed me! Quick live chat response every single time (and really, I’ve had a number of chat sessions with the team already). To sum up, they are really taking good card of the business.
Hector Landaeta says
If you haven’t tried this server host you’re missing out big time. Their hardware is fast, they have a customer service second to none but the best part is the price. Incredible value for the kind of support, service and goodies. I’ve tried their stuff with everything (Magento, PrestaShop, OpenCart, WooCommerce, you name it, they do it) and it works extremely well for the price point. cPanel may have a lot of detractors but their cPanel implementation is flawless and works like a charm. Their 1-click auto-installers work perfectly, that’s no empty promise. You can really have a site up and running beautifully in minutes. In this wide world web of unsubstantiated advertising promises Siteground is a much welcomed oasis. Try it, you won’t be disappointed.
Bujar says
Very, very fast support! They answer to your ticket in the meter of seconds. The CPanel is great, many different features and great and easy installation of various CMS and other usable web services. The only thing I would complain is that Siteground is now holding their hosing package prices very HIGH. It use to be much, much cheaper and there are many other hosting companies that offer better prices and huge discounts.
sue says
BTW, I am still waiting for my old host provider to answer a support issue after waiting for half an hour for chat, and then spending 2 hours on chat (including the wait) only to have a ticket issued and a wait for someone more knowledgeable to look at it (I think that means Monday morning, it was Saturday night).
In the meantime, I signed up with siteground (had to wait for my new domain to be propogated), now have WP up and running, and am working.
Sue says
It’s refreshing to have a web hosting provider that takes care of the little things for you.
I signed up with siteground because they had very good tutorials. I have done installations before but often screw up and need help, and it’s frustrating to wait for help or surf the web looking for answers.
I got on chat within about 30 seconds and was off chat within 3 minutes. GREAT!
Torsten Herholt says
If you are not an IT specialist and you want help instantly – don’t doubt: Move to SITEGROUND. Their service is amazing! I always used their help chat and they solved the problems in seconds. Everytime I needed their help I was chatting to different persons and all of them were really professional, patient and able to fix any issue I had. May be it’s not the cheapest hosting on the market but sure it’s worth each and every extra cent you pay for it. I am a website designer and I won’t recommend any other hosting company to my clients. No pain, no headaches and happy customers. 5 well-deserved stars!
Patricia Dumond says
SiteGround is miles above any webhosting provider I’ve used in the past 15 years. The servers are fast so your sites are fast. Their support staff is excellent. I’ve never waited more than an hour for an ninitial response to a tech support trouble ticket and they’ve quickly solved every problem I’ve thrown at them. Their Online Chat support people are equally helpful and I’ve never waited more than a minute or two in a queue to reach them.
Klaus Veliu says
Wow the support was very fast! No waiting time at all!
Rod Warrix says
I agree with every one that knows how SiteGround is far better than anything I’ve used or even heard about! Noticed a lot of support tickets from other sites related to the problem I was having and it took days to get the answer if they got one at all. With SiteGround it’s usually right away and is final with the bestest of results! While looking around also notice that other companies don’t offer as much as SiteGround does! I can usually solve anything just by going to support and reading the help SiteGround knows best and fix my own problems right their on the spot with out waiting for some one to help or reply to a change request for something that I can also access myself because SiteGround offer it like no other! All I can say is try them out before anything else and I bet you’ll never go anywhere else because its the best service around. It’s crazy but look at what I said, I see support questions around the net and not one compares to the GREAT service SiteGround offers much less the hosting is easiest to use with more features than anywhere else for the price that beats the competition out right! Thanks SiteGround for being their when I needed and treating me as a great quality customer.
Calvin Sam says
Siteground’s support is second to none. They are the very best you can find anywhere. Prompt and superb service. It doesn’t get any better.
They always resolve all the issues you have no matter how complex. I have never had to wait for more than 5 minutes to get a ticket response back. Thanks Valcho for the great work you do.
I highly recommend then to anyone new to Joomla or WordPress.
Colin Ibberson says
I’m so glad that WPBegginer pointed me in the direction of SiteGround.com Their service/support is so damn good – it’s stunning. I’ve been on to them a couple of times to ask some questions and talk about blistering speed – they might as well be sat in the same room! They are just brilliant and so friendly and helpful to non-techie types like myself.
I would very highly recommend SiteGround to anyone wanting hosting. Five stars.
J. Kretzinger says
Great support, actually the best what i got so far.
Thanks a lot for that.
Hemanth says
The best of all! Say it server wise or support wise or the features in it and the affordability in price. I am jut happy damn happy with this hosting. Keep this up always
Lord Amofah says
Wow! .. Wow! … Wow! Siteground makes Godaddy look like 3rd world … OMG!
The Best Customer Service I have ever seen.
Since 2011 .. my Multiple host servers have been up with ZERO GLITCHES
Siteground is 6 Stars out of 5 …. Their CMS support is flawless …
Lord Amofah, BSc. Web Design & Development, Adv. Dip. Newtwoking
Mike Jones says
Outstanding service from Siteground !
Previously used another well known website host that was often difficult to navigate and did not give the facilities a new website user or designer would find essential. I found their support OK but often taking 24 hours to respond and so you would lose continuity on the tasks in hand
Support from siteground is extremely fast, professional and knowledgable.
As a business consultant I have dealt with many organisations and Siteground deserves 10/10 on all counts. Fantastic company to deal with !!
Mike MBA BSc (Hons)
Leroy says
We’ve been search for a few years now to try and find a online support service that we could rely on and to be honest I never thought we ever would. But siteground has really has proved us totally wrong.
They’ve provided us with an excellent service and the majority of our tickets have be completed in less than 15 minutes.
And now finally we’ve found an outstanding support service we can trulyrely on
Yipeee
Founder of PlusAntiques.com
Ki Thomas says
I couldn’t be happier with the service from SiteGround. It’s a refreshing change to actual deal with a company that genuinely cares and goes out of their way to help. No downtime, fast loading and near instant help via email or live chat. They have literally saved me hours of work on a few occasions. So much better than my previous hosting company. I don’t usualy bother to write reviews but felt this was worth it. These guys know there stuff and just make a it a pleasure to work with them. Thank you SiteGround