I’ve used SiteGround for more than a decade now, and it continues to impress me with its performance, reliability, and support. I’ve tested just about every major web host out there, but SiteGround still holds a top spot on my list.
We actually host WPBeginner and several of our partner sites on SiteGround’s cloud platform. This gives us a clear, behind-the-scenes look at how their servers perform under real traffic conditions.
If you’re looking for premium hosting that delivers fast speeds, strong security, and helpful customer service, then SiteGround is a solid option. Still, there are some trade-offs, especially when it comes to pricing and storage limits.
In this updated review, I’ll share my personal experience with SiteGround, including performance test results, support interactions, and screenshots of the tools you’ll be using. By the end, you’ll know whether SiteGround is a good fit for your website.
My Verdict on SiteGround
I’ve tested SiteGround many times and still recommend it as one of the best options for WordPress users who want fast speeds, great support, and reliable uptime.
It’s not the cheapest option, and you won’t get a free domain. But it stands out for its performance, Google Cloud infrastructure, and built-in tools like SG Optimizer that actually make a difference.
We also host WPBeginner and several of our partner sites on SiteGround, so I’ve seen firsthand how well it handles real traffic and day-to-day use.
| ⭐ Rating: | 5 out of 5 |
| 📈 Best For: | Agencies, bloggers, and businesses who want performance and peace of mind |
| 🔥 What Stands Out: | Google Cloud platform, daily backups, built-in caching, top-tier support |
| 💡 Pro Tip: | The GrowBig plan gives you access to staging, ultrafast PHP, and on-demand backups |
Keep reading to see exactly how I tested SiteGround and what I discovered during the process.
My Hosting Evaluation Criteria
Based on user feedback on WPBeginner and our own experiences, we have learned what matters the most when choosing a hosting provider.
When evaluating a hosting provider, I focus on the following areas.
- Ease of Use: I tested their custom Site Tools dashboard and setup flow to see how beginner-friendly it is.
- Speed and Reliability: I ran GTmetrix speed tests and monitored uptime and response times across multiple locations.
- Stress Testing: Using K6, I simulated 50 concurrent users to see how SiteGround performs under load.
- Support Experience: I chatted with SiteGround support and used their AI assistant to resolve common hosting questions.
- Pricing and Plan Value: I reviewed features across all shared plans to see what you’re actually getting for your money.
How Did I Test SiteGround?
To give you an honest SiteGround review, I used the same process we follow for every hosting provider on WPBeginner.
Here’s exactly what I did:
Live WordPress Site Setup: I signed up for the GrowBig plan and installed WordPress using SiteGround’s 1-click setup. I added demo content, plugins, and media to simulate a real website.
Speed Testing with GTmetrix: I used GTmetrix to run multiple page speed tests from different locations to measure load time and Core Web Vitals.
Stress Testing with K6: I simulated 50 virtual users accessing the site at once to test how well SiteGround’s servers handle sudden traffic spikes.
Response Time Monitoring: I used PageSpeedPlus to test server response times from key regions, including the US, Europe, and Asia.
Uptime Monitoring: I enabled real-time uptime tracking to check for any downtime or slowdowns during the test period.
Support Interactions: I contacted support through live chat and tested their ChatGPT-powered assistant for helpfulness and accuracy.
This process gives a full picture of what you can expect from SiteGround as a real customer.
Why You Can Trust WPBeginner 🧡
Why You Can Trust WPBeginner
I’ve been reviewing WordPress hosts for over a decade and rely on real test data, not just specs or affiliate commissions.
We also use SiteGround to host WPBeginner and several of our partner websites, which means we have deep, first-hand experience with how it performs at scale.
You can read more about our testing standards and editorial process here.
Bottom line: SiteGround combines speed, uptime, and reliable support in one package. If you’re looking for premium hosting with a simple setup, it’s worth the price.
Let’s take a look at the full test results and how SiteGround compares to other hosts. Here is a list of areas I’ll cover in this review:
- About SiteGround
- SiteGround Pros and Cons
- SiteGround Performance Tests
- SiteGround Hosting Plans and Features
- SiteGround Shared Hosting Plans (Detailed Breakdown)
- SiteGround Pricing (What You Get for the Money)
- How Good Is SiteGround Support?
- SiteGround Technology Stack
- SiteGround Security Features
- Conclusion: Is SiteGround the Right Choice for You?
- SiteGround Coupon
- Frequently Asked Questions About SiteGround Hosting
About SiteGround
SiteGround has been around since 2004 and has built a solid reputation in the hosting space. It’s now one of the most trusted hosting companies for WordPress users.
The company operates in several countries, including the United States, the UK, Spain, Bulgaria, and Cyprus. Its data centers are spread across three continents, making it easy to host your site close to your audience.
Today, SiteGround hosts more than 3 million domains and has a team of over 500 people. It’s a well-established company with deep experience in hosting and support.
SiteGround Pros and Cons
SiteGround is a high-performing host that we’ve used on several of our own sites, including WPBeginner. But like any provider, it comes with trade-offs you should know about before you sign up.
Pros 👍
- Excellent performance and speed, even under load
- Google Cloud infrastructure and fast SSD storage
- Daily backups and built-in caching with all plans
- Custom Site Tools dashboard is fast and easy to use
- The support team is knowledgeable and responsive
- Free site migration with the WP Migrator plugin
Cons 👎
- Higher renewal rates after the first term
- No free domain with any hosting plan
- Storage is limited compared to some competitors
- Staging tools and premium features start with GrowBig
If you’re focused on performance, support, and peace of mind, SiteGround still offers a solid return on investment, especially for business and agency sites.
SiteGround Performance Tests
While price often plays a significant role when choosing a web host, you cannot compromise on performance.
This is why I decided to run my tests to thoroughly review SiteGround’s performance.
SiteGround Speed Test Results
I ran SiteGround’s performance tests using GTmetrix on a live WordPress demo site. The results were impressive right out of the box.
The fully loaded time was just 592 milliseconds. The Largest Contentful Paint came in at 497ms, and the First Contentful Paint happened in just 336ms. That’s blazing fast, even before enabling extra optimization tools.
These results put SiteGround in the top tier of shared hosting providers when it comes to raw speed. It’s quick enough for serious websites and small businesses alike.
SiteGround Stress Test Results
I used the K6 tool to simulate up to 50 visitors accessing the site at once to see how SiteGround’s servers would hold up under pressure.
During the stress test, SiteGround handled the traffic smoothly. Response times remained stable even as the number of virtual users increased. There were no timeouts or spikes, which means the hosting infrastructure is well-optimized for bursts of traffic.
This test confirms that SiteGround is a strong choice if your website needs to handle traffic surges, such as product launches or viral blog posts.
SiteGround Uptime Test Results
Uptime is where SiteGround really shines. I enabled continuous monitoring during the review period, and SiteGround delivered 100% uptime.
Most hosting companies promise 99.9% uptime, which allows for nearly 9 hours of downtime per year. SiteGround’s performance went above that, with zero outages recorded during testing.
If you run a site that can’t afford to go offline, like a business site or online store, SiteGround is a dependable choice.
SiteGround Response Time Test Results
I used PageSpeedPlus to test server response times from six different regions to measure global performance. SiteGround showed consistently strong performance across the board.
In Oregon, the site fully loaded in just 1 second with a render time of 46ms. Even distant regions like Tokyo and Canada Central stayed within acceptable performance limits, though naturally a bit slower due to distance from the origin server.
This confirms that SiteGround’s global infrastructure, including data centers on four continents, can deliver fast speeds no matter where your visitors come from.
SiteGround Hosting Plans and Features
SiteGround doesn’t just offer one-size-fits-all hosting. Whether you’re launching a blog, managing client sites, or growing an eCommerce store, there’s a plan that fits. I’ve tested all three shared plans and even hosted some of my client projects on their cloud servers — the difference in performance and control is noticeable.
All plans include free SSL, email hosting, daily backups, a custom control panel, staging tools, and a built-in caching system. Even the entry-level plan offers more than most basic shared hosts.
Here’s a quick overview of what SiteGround offers:
- Shared Hosting: Ideal for beginners, bloggers, or anyone launching a small site. Includes everything needed to run a WordPress website.
- Managed WordPress Hosting: Built on the same shared infrastructure but optimized specifically for WordPress performance and security.
- WooCommerce Hosting: Aimed at online stores, with extra tools and caching settings tailored for WooCommerce.
- Cloud Hosting: For growing businesses and high-traffic sites. More scalable and customizable than shared plans, with dedicated resources and flexible upgrades.
At WPBeginner, we use SiteGround’s enterprise infrastructure to host several of our partner sites. It gives us the speed and reliability we need at scale, with a technical team that’s been rock-solid whenever we needed help. Read our case study explaining why we switched to SiteGround.
SiteGround Shared Hosting Plans (Detailed Breakdown)
If you’re starting a new site or blog, SiteGround’s shared hosting is where I’d begin. All three tiers offer solid value, but the differences matter depending on how many sites you run and whether you need staging or priority support.
- Startup Plan: Best for beginners or single-site users. You get 10 GB SSD storage, free SSL, CDN, email, backups, and all essential features. It supports around 10,000 monthly visits.
- GrowBig Plan: This is the plan I recommend most. It supports unlimited sites, includes 20 GB storage, and unlocks key features like staging, on-demand backups, and SiteGround’s Ultrafast PHP. Good for sites up to 100,000 visits per month.
- GoGeek Plan: Designed for developers or businesses managing multiple client sites. Includes 40 GB storage, white-label tools, Git integration, more server resources, and priority support. It can handle up to 400,000 monthly visits.
No matter which plan you choose, SiteGround makes it easy to scale up later. You’re never locked in, and everything’s built with WordPress in mind.
SiteGround Pricing (What You Get for the Money)
SiteGround is often seen as a premium host, and for good reason. It’s not the cheapest option, but it packs in more tools, support, and speed features than most shared hosts. I’ve personally paid for GrowBig and GoGeek plans in different client projects, and they’ve always delivered consistent value.
They frequently run introductory deals, so you can start as low as $2.99/month. But keep in mind: renewal prices jump significantly after the first term. If you want the best value, go for a longer term upfront.
| Plan | Startup | GrowBig | GoGeek |
|---|---|---|---|
| Intro Price | $2.99/mo | $4.99/mo | $7.99/mo |
| Websites | 1 | Unlimited | Unlimited |
| Storage | 10 GB | 20 GB | 40 GB |
| Traffic | ~10,000 visits | ~100,000 visits | ~400,000 visits |
| Free Domain | ✅ | ✅ | ✅ |
| Daily Backups | ✅ | ✅ | ✅ |
| Staging | ❌ | ✅ | ✅ |
| Priority Support | ❌ | ❌ | ✅ |
| Free CDN | ✅ | ✅ | ✅ |
| Built-in Caching | ✅ | ✅ | ✅ |
Each plan includes free SSL, a custom control panel (Site Tools), unlimited bandwidth, and helpful WordPress plugins like SG Optimizer. You also get access to their new email marketing tool, which is surprisingly decent for basic campaigns.
How Good Is SiteGround Support?
SiteGround has always had a reputation for responsive and helpful support. I’ve personally reached out to them multiple times while managing client sites and my own test environments. In nearly every case, I was connected to someone knowledgeable within minutes.
They offer 24/7 live chat, ticket support, and phone support. You’ll also find a robust knowledge base and an AI-powered support assistant inside your Site Tools dashboard. The chatbot is trained on real customer questions and can resolve many issues without human involvement.
One of my favorite things is how deeply integrated the support options are. If you’re inside the Site Tools dashboard, you can launch help without ever opening a new tab. It makes troubleshooting a lot faster.
They also publish hundreds of well-organized tutorials and video walkthroughs, which is ideal if you like solving things on your own. We’ve used their documentation often when training writers and new team members working on WordPress setups.
Overall, SiteGround support is reliable and fast. But if you’re used to support via email, note that email-based help is not offered; you’ll need to go through chat or ticketing. Still, for most users, that’s not a dealbreaker.
SiteGround Technology Stack
SiteGround isn’t just another hosting company riding on marketing. They’ve built a high-performance platform that blends Google Cloud infrastructure with a set of in-house technologies designed for serious speed and reliability.
We’ve hosted WPBeginner and several partner sites on SiteGround and consistently benefited from their fast stack, caching layers, and resource efficiency. Here’s a breakdown of what powers it all behind the scenes.
- Google Cloud Infrastructure: SiteGround runs on the Google Cloud network with distributed SSD storage. This ensures fast connections, excellent redundancy, and top-tier availability.
- Ultrafast PHP: Their custom ultrafast PHP implementation reduces the time to first byte and improves memory efficiency. It’s one of the reasons our test sites loaded 30% faster compared to standard PHP setups.
- Custom MySQL Configuration: Their setup handles large volumes of parallel queries and minimizes slowdowns from complex database requests. That’s critical for high-traffic WordPress sites.
- SuperCacher: SiteGround’s three-layer caching system includes static cache, dynamic cache, and Memcached. Dynamic caching is turned on by default, and it made a noticeable difference during our stress testing.
- Blazing Fast CDN: Their in-house CDN is easy to set up, and it caches content on multiple edge servers to serve users from the nearest location. That helps reduce load times globally.
- Brotli Compression: Brotli, developed by Google, produces smaller file sizes than gzip. It’s already deployed across all SiteGround servers and helped reduce page weight in our GTmetrix tests.
- Quick Tech Adoption: SiteGround regularly rolls out support for the latest stable versions of PHP and HTTP protocols and was among the first to deploy TLS 1.3 and OCSP stapling.
- SG Optimizer Plugin: For WordPress users, SiteGround provides a powerful performance plugin that gives you fine-grained control over caching, image optimization, lazy loading, and more.
When you combine all of these, it’s clear SiteGround isn’t relying on just one feature to stay competitive. They’ve built a lean, scalable tech stack that works well whether you’re hosting a basic blog or a busy WooCommerce site.
SiteGround Security Features
I’ve always appreciated how seriously SiteGround takes security. They don’t just offer the basics — they’ve built a multi-layered system that protects both their servers and your individual site.
Every SiteGround plan comes with free SSL, daily backups, and a web application firewall. But what makes them stand out is how proactive they are with emerging threats.
- Real-time server monitoring: Their systems scan for problems every 0.5 seconds, which helps them catch issues before they escalate.
- In-house firewall rules: Their team adds hundreds of new rules each year to defend against the latest WordPress-specific vulnerabilities.
- AI anti-bot protection: Their AI blocks millions of brute-force attempts, spam bots, and other threats before they reach your site.
- SiteGround Security plugin: This free WordPress plugin adds login protection, malware scanning, and advanced security settings for non-tech users.
- Native CDN with DDoS protection: When you enable their CDN, your content is distributed globally, masking your server’s origin IP and filtering out suspicious traffic.
- Daily off-site backups: Your website is backed up every 24 hours, and those backups are stored across multiple data centers for extra safety.
- Monthly security reports: SiteGround sends a detailed breakdown of your site’s security score with actionable recommendations for improving weak areas.
There is one downside worth mentioning. SiteGround charges for domain privacy. It’s $12 for the first year and $24/year after that.
Overall, SiteGround offers one of the most complete security packages in the shared hosting space without requiring you to configure everything manually.
Conclusion: Is SiteGround the Right Choice for You?
After reading my detailed SiteGround review, you might be wondering if SiteGround is the best web hosting company for your website.
If you want a fast and reliable web hosting provider with excellent customer support, SiteGround is perfect for you. They have hosting plans for every budget, and each plan offers a great set of features.
All their shared hosting plans include SSD storage, site tools, easy setup of Let’s Encrypt free SSL and Cloudflare CDN service, 1-click WordPress installer, and free migration.
Built-in security features protect your website against malware, and you can add additional protection by turning on Cloudflare CDN functionality.
If you are just starting a website for the first time, then you will also appreciate SiteGround’s customer support.
Ready to get started with SiteGround? Click here to choose your hosting plan today.
SiteGround Coupon
WPBeginner users get an exclusive 83% discount and free SSL with our SiteGround coupon code.
All you have to do is click on this link to make a purchase. The discount will be applied automatically.
Frequently Asked Questions About SiteGround Hosting
In this detailed SiteGround review, we looked at all aspects of their hosting services. The following are some of the most frequently asked questions about SiteGround by our users.
1. Where are SiteGround servers located?
SiteGround servers are located in the United States, Europe, and Singapore. You can choose the server location when signing up.
2. Why choose SiteGround for WordPress hosting?
SiteGround offers a highly optimized WordPress hosting platform. Each plan includes its own in-house security features and WordPress tweaks that boost your WordPress site speed and performance.
You can easily set up a WordPress website with their 1-click WordPress installation. You can also move existing WordPress websites using the SiteGround Migrator plugin.
3. Does SiteGround support WooCommerce?
SiteGround specializes in WordPress and WooCommerce hosting. If you are building a WooCommerce store, then you can rely on SiteGround’s optimizations for consistent performance and reliability.
They are one of the top WooCommerce hosting providers and make it super easy to start an online store without any special technical skills.
4. Does SiteGround offer a website builder?
No, SiteGround does not offer its own site builder. That’s because they want users to have the option to pick the best website builder for their needs.
This is why they allow you to easily install WordPress, Joomla, Drupal, Magento, Weebly, and many other site builder platforms.
On the SiteGround platform, you can also create unlimited web pages without any restrictions.
5. Does SiteGround offer cPanel hosting?
No, SiteGround no longer offers cPanel hosting. Once cPanel raised its licensing fees, SiteGround decided to remove cPanel hosting and instead built a far superior web hosting control panel for both beginners and advanced users. This allows them to offer managed WordPress hosting-like features without the high costs.
6. Is SiteGround better than Bluehost?
SiteGround and Bluehost used to offer the same features, but with recent innovations, SiteGround has significantly improved its hosting technology.
SiteGround is better than Bluehost in terms of overall performance, technology infrastructure, and support quality. However, with all this innovation, SiteGround pricing is significantly higher.
So, when it comes to pricing, Bluehost is better than SiteGround because not only is it cheaper, but it also offers a free domain name with each account.
For more details, see our honest comparison of SiteGround vs. Bluehost vs. WP Engine.
7. How does SiteGround compare with other hosting providers?
Readers often ask us how SiteGround compares with GoDaddy, Hostinger, HostGator, GreenGeeks, DreamHost, A2 Hosting, and other web hosting services.
They all used to provide similar features and technology, but over the last year, SiteGround has really stepped up its innovation.
With all the managed WordPress hosting features, Google Cloud infrastructure, and custom performance optimization, SiteGround is now in a class of its own with its premium hosting.
8. Does SiteGround offer a free domain name?
No, SiteGround does not offer a free domain name. You can buy a domain name from another registrar and point it to your SiteGround account or buy one from SiteGround during signup at an additional cost.
9. Can I cancel my SiteGround account and get a refund?
SiteGround offers a 30-day money-back guarantee with all its shared plans. During this period, you can try out its services. You are eligible for a refund if you cancel your account during this period. However, domain name registrations are non-refundable.
10. Which SiteGround plan is best for me?
Each SiteGround plan has different server resources. However, if you are just starting out, then their Startup plan would be perfect for that. You can upgrade at any time if you need more resources. Choose your SiteGround plan to get started.
Anita
These guys are the best! I got through quickly on chat, got my questions answered in a flash and I am so happy with Siteground and their techs.
Thanks!
Just Sturgis
WOW! SiteGround is simply superb. I have used a number of hosts and I thought I had it pretty good with GreenGeeks (a very good host indeed), but with a new Joomla! site coming it was recommended that I try SiteGround. I’m really glad I took that advice. SiteGround thus far has been the best host I have ever had. Their support is stellar, courteous, and knowledgeable. I rarely wait more than a few seconds for a chat connection. I get many of the same people when I contact support and they have each been helpful every time. A special shout out to Iliyana U., whom I have chatted with a couple of times and she has been great. As soon as my hosting is up at my other sites, I am moving them to SiteGround. Absolutely pleased with this company. Keep up the great work!!
SK Mezanul Haque
SiteGround is outstanding in everything! The best part is the quick (read quickest) support I have ever seen. All my previous hosts were good too, mostly they take around 5 to 10 minutes but SiteGround supports takes less than 5 minutes. If I have any issue, I just start Chat support and voila my problem is solved in record time. Very glad to be with SiteGround! Keep up the good work SiteGround. 5 stars for support.
Walter
Siteground is in front of all other web hosting sites with amazing service, professional support team and excellent staff. Some complain that Siteground hosting is too high, remember the old saying, YOU GET WHAT YOU PAY FOR. I wanted to install Module Front Page on my osCommerce v2.3.4 website, as always, another problem solved by Siteground support team. I’ve been with them for years as a very satisfied customer.
Kristrun
Great and quick service every time! Even for a person like me that has no idea of what she is doing
Pat Walter
Very fast service on help ticket. We just signed up for hosting yesterday and today I uploaded the old website from a backup on another host. Just could not get the config to find the mysql. I submitted a ticket, waled away for a few minutes and my problem was solved. I have used other hosts, but siteground is really fast for support. Glad we are here now.
Thanks again for the really fast, fast help.
B Johnson
I forgot I signed up for this service. When I saw the charge on my bank statement I was shocked.
Tried to login and couldn’t. Got to support and Georgi M. He worked with me for 40 minutes to resolve my problems. He was patient and quick and the best tech support I’ve ever had.
Thank you.
Tony McGurk
I recently changed to Siteground after reading many great reviews because I was sick & tired of my site’s slowness. I am on shared hosting with them & am amazed at how much faster my website is now. Within 1/4 hour of setting up my account & wordpress site someone rang me to see if I needed any help or questions answered. Costs a bit more than my previous hosting company but when it’s such great service I’d rather pay a bit more for top quality hosting. Saving a few bucks previously just left me frustrated with poor hosting.
Carla DeLauder
SiteGround is the best hosting company I have ever had.
They are just fantastic in everything they’ve done for me. Today I deleted a plugin and my entire website crashed. The plugin developer couldn’t help me, so I contacted SiteGround. They were able to restore my website for me, something I honestly didn’t think a hosting company would do for me.
I am so grateful for their wonderful support, great attitude every time I reach out for help, and lightening fast response time. Thank you!
Roger Walker
Initial contact excellent. Now I have a stack of videos to go through. We’ll see how it pans out.
Omar Barrada
When ever I mess up my website site ground’s support is ready to help swiftly and professionally much more better than other hosting companies out there.
Jim Jones
Excellent service, cancelled after some complications with other provider and they remained professional and courteous throughout unlike others I could mention. Thanks Siteground.
Abdul Latif
My site moved to siteground because the siteground support is better than others
Stefano
Impressive…I contactad the customer service by chat today for the very first time. It looks very efficient and relaxed. I am not an expert at all of blogs and so on, but I feel I will learn easily… Very Good!!!
Patrick Kavanagh
Siteground Support is #1. Brilliant team. They stay on the problem until resolved. Most problems resolved very quickly. This is support done right! Highly recommend them.
Patrick
Simon Latham
VERY impressed with the speed at which my queries are being answered! Not days, not hours… minutes! Love these guys!
Chistina
New to Site Ground and thoroughly impressed. Service is absolutely wonderful and quick. Even had a ‘hello, how is everything going for you’ phone call!
Gerry
Exceptional support ALWAYS.
Did I mention they have excellent hosting too.
AlphaQuark
Just had a pre-service chat that the company requires to verify my identity before confirming my order and activating my account. Quick and friendly. Nice feature!
Robin Sharma
Very very Fast service provided by this team.
Best wishes to whole team for their long support.
Thanks alot.
Amor Alloui
I have been with SiteGround for some time now and every time I contact them via their Chat, I am always connected with a SG tech support in less than 10 seconds (I swear)! Every tech I dealt with was very professional, knowledgeable, courteous and more.
My clients (which moved from Hostgator, BlueHost, Godaddy, Ipage, 1and1, just to name a few) are extremely happy and glad for switching! I sometimes forget that I have clients because they just don’t call me!
One note! If you are looking for features that will give you best performance, I recommend that you at least select their ‘GrowBig’ plan because the also include, beside the ‘All Essential Features’, Premium Features.
Claimseocom
Always helpful. Great service and very responsive customer care team.
Arnaud Sprimont
Amazing support. FAAAAST and TO the point !!!
Joerg Uhlmann
Siteground is fast and has a absolutely fantastical Support. Every Problem that i have is solved in near Minutes. This is a Brand that can trust you. Im totally happy with that.
Doug Foster
I was stuck, so I jumped on chat. The agent helped me immediately get my problem resolved (a blocked IP for accessing my cPanel). Then proceeded to help me with the root cause – an incorrect config on my Mac. Somehow we got disconnected. But … I chatted back, the next agent answered, and reconnected me back to the original guy to finish the chat. WOW!!!! That is customer service. No wonder I love SiteGround.
Doug
Gabi Udrescu
awesome support, very good server configurations. for 150€ a year you get a shared environment with the configuration of a VPS.
ssh access, memcached, varnish caching mechanisms and amazing support in case you need. I highly recommend them!
amit
I have been with siteground for many years, never had a single problem. highly recommend them to anyone. Very good for Joomla, specially the in built staging functionality on CPANEL.
John Flanders
I’ve been extremely happy with the quick response and willingness to help in any way from SG technical team. I am also so fortunate to have picked SG for my reselling and hosting needs. Their crew is polite and very skilled at fixing the problems and then keeping me up with their findings and suggestions.
Sebastian Zacharias
I am very happy and satisfied with the support that I am getting from siteground.
Amanda
Just had a pre-service chat. Refreshing to see this, Think I found my host. I was with HostGator and they botched my site in a domain move. Signed with Ipage and got absolutely LOUSY service from the purchase attempt through even trying to log in the first time around. If today’s chat was indicative of the quality here at SiteGRound, I am happy!
Nikki
Amazing support. Always answer chat within 15-20 seconds, and answer support tickets within 5-20 minutes. Very helpful.
john lewsam
Lightning fast live chat and always help you out with any problems when your stuck, Great service for sure!
Gary Baughman
I’ve used the chat support for host twice after recently paying for hosting…… excellent support staff and very prompt service
M. Tapnoi
From day 1 up until now (about 1 month), the support team has never disappointed me! Quick live chat response every single time (and really, I’ve had a number of chat sessions with the team already). To sum up, they are really taking good card of the business.
Hector Landaeta
If you haven’t tried this server host you’re missing out big time. Their hardware is fast, they have a customer service second to none but the best part is the price. Incredible value for the kind of support, service and goodies. I’ve tried their stuff with everything (Magento, PrestaShop, OpenCart, WooCommerce, you name it, they do it) and it works extremely well for the price point. cPanel may have a lot of detractors but their cPanel implementation is flawless and works like a charm. Their 1-click auto-installers work perfectly, that’s no empty promise. You can really have a site up and running beautifully in minutes. In this wide world web of unsubstantiated advertising promises Siteground is a much welcomed oasis. Try it, you won’t be disappointed.
Bujar
Very, very fast support! They answer to your ticket in the meter of seconds. The CPanel is great, many different features and great and easy installation of various CMS and other usable web services. The only thing I would complain is that Siteground is now holding their hosing package prices very HIGH. It use to be much, much cheaper and there are many other hosting companies that offer better prices and huge discounts.
sue
BTW, I am still waiting for my old host provider to answer a support issue after waiting for half an hour for chat, and then spending 2 hours on chat (including the wait) only to have a ticket issued and a wait for someone more knowledgeable to look at it (I think that means Monday morning, it was Saturday night).
In the meantime, I signed up with siteground (had to wait for my new domain to be propogated), now have WP up and running, and am working.
Sue
It’s refreshing to have a web hosting provider that takes care of the little things for you.
I signed up with siteground because they had very good tutorials. I have done installations before but often screw up and need help, and it’s frustrating to wait for help or surf the web looking for answers.
I got on chat within about 30 seconds and was off chat within 3 minutes. GREAT!
Torsten Herholt
If you are not an IT specialist and you want help instantly – don’t doubt: Move to SITEGROUND. Their service is amazing! I always used their help chat and they solved the problems in seconds. Everytime I needed their help I was chatting to different persons and all of them were really professional, patient and able to fix any issue I had. May be it’s not the cheapest hosting on the market but sure it’s worth each and every extra cent you pay for it. I am a website designer and I won’t recommend any other hosting company to my clients. No pain, no headaches and happy customers. 5 well-deserved stars!
Patricia Dumond
SiteGround is miles above any webhosting provider I’ve used in the past 15 years. The servers are fast so your sites are fast. Their support staff is excellent. I’ve never waited more than an hour for an ninitial response to a tech support trouble ticket and they’ve quickly solved every problem I’ve thrown at them. Their Online Chat support people are equally helpful and I’ve never waited more than a minute or two in a queue to reach them.
Klaus Veliu
Wow the support was very fast! No waiting time at all!
Rod Warrix
I agree with every one that knows how SiteGround is far better than anything I’ve used or even heard about! Noticed a lot of support tickets from other sites related to the problem I was having and it took days to get the answer if they got one at all. With SiteGround it’s usually right away and is final with the bestest of results! While looking around also notice that other companies don’t offer as much as SiteGround does! I can usually solve anything just by going to support and reading the help SiteGround knows best and fix my own problems right their on the spot with out waiting for some one to help or reply to a change request for something that I can also access myself because SiteGround offer it like no other! All I can say is try them out before anything else and I bet you’ll never go anywhere else because its the best service around. It’s crazy but look at what I said, I see support questions around the net and not one compares to the GREAT service SiteGround offers much less the hosting is easiest to use with more features than anywhere else for the price that beats the competition out right! Thanks SiteGround for being their when I needed and treating me as a great quality customer.
Calvin Sam
Siteground’s support is second to none. They are the very best you can find anywhere. Prompt and superb service. It doesn’t get any better.
They always resolve all the issues you have no matter how complex. I have never had to wait for more than 5 minutes to get a ticket response back. Thanks Valcho for the great work you do.
I highly recommend then to anyone new to Joomla or Wordpress.
Colin Ibberson
I’m so glad that WPBegginer pointed me in the direction of SiteGround.com Their service/support is so damn good – it’s stunning. I’ve been on to them a couple of times to ask some questions and talk about blistering speed – they might as well be sat in the same room! They are just brilliant and so friendly and helpful to non-techie types like myself.
I would very highly recommend SiteGround to anyone wanting hosting. Five stars.
J. Kretzinger
Great support, actually the best what i got so far.
Thanks a lot for that.
Hemanth
The best of all! Say it server wise or support wise or the features in it and the affordability in price. I am jut happy damn happy with this hosting. Keep this up always
Lord Amofah
Wow! .. Wow! … Wow! Siteground makes Godaddy look like 3rd world … OMG!
The Best Customer Service I have ever seen.
Since 2011 .. my Multiple host servers have been up with ZERO GLITCHES
Siteground is 6 Stars out of 5 …. Their CMS support is flawless …
Lord Amofah, BSc. Web Design & Development, Adv. Dip. Newtwoking
Mike Jones
Outstanding service from Siteground !
Previously used another well known website host that was often difficult to navigate and did not give the facilities a new website user or designer would find essential. I found their support OK but often taking 24 hours to respond and so you would lose continuity on the tasks in hand
Support from siteground is extremely fast, professional and knowledgable.
As a business consultant I have dealt with many organisations and Siteground deserves 10/10 on all counts. Fantastic company to deal with !!
Mike MBA BSc (Hons)
Leroy
We’ve been search for a few years now to try and find a online support service that we could rely on and to be honest I never thought we ever would. But siteground has really has proved us totally wrong.
They’ve provided us with an excellent service and the majority of our tickets have be completed in less than 15 minutes.
And now finally we’ve found an outstanding support service we can trulyrely on
Yipeee
Founder of PlusAntiques.com
Ki Thomas
I couldn’t be happier with the service from SiteGround. It’s a refreshing change to actual deal with a company that genuinely cares and goes out of their way to help. No downtime, fast loading and near instant help via email or live chat. They have literally saved me hours of work on a few occasions. So much better than my previous hosting company. I don’t usualy bother to write reviews but felt this was worth it. These guys know there stuff and just make a it a pleasure to work with them. Thank you SiteGround