SiteGround is one of the most popular and highest rated hosting provider in the WordPress community. They provide unique in-house WordPress speed and security solutions to make your site as fast and secure as possible. They are known for the best 24/7 support in the industry which is why they’re an official “WordPress” recommended hosting provider. SiteGround features include automatic upgrades, built-in WP caching, CDN, one-click staging and GIT version control. They are also one of the few companies offering location specific hosting with 3 data centers in USA, Europe, and Singapore. On top of all this, they have а special 60% discount for WPBeginner readers and a free domain name.
SiteGround Review from Our Experts
SiteGround is among the most popular and highly recommended hosting companies for WordPress sites. They have a reputation for providing fast and reliable hosting with top-notch customer support. They provide shared hosting, cloud hosting, and dedicated servers. Their WordPress optimized hosting includes everything you need to create and grow a successful blog. Read our complete SiteGround review to find out if SiteGround is the right host for you.
SiteGround was founded in 2004 by a few university friends, and since then it has grown into one of the most well known hosting providers. Headquartered in Sofia, Bulgaria, today the company has more than 400 employees and hosts more than 500,000 domains.
Since 2016, SiteGround is also an officially recommended WordPress hosting provider.
SiteGround Hosting Plans
SiteGround offers shared hosting, cloud hosting, dedicated servers, reseller hosting, and WordPress optimized hosting.
SiteGround’s basic shared hosting plans include a free domain registration, SSD storage, free access to Cloudflare CDN, and a free site transfer from your existing host.
There are three levels of shared hosting: StartUp, GrowBig, and GoGeek.
Their features vary based on the number of websites you want to host, the storage space you need, and your traffic requirements.
Managed WordPress hosting is also available with any plan. SiteGround’s WordPress hosting is optimized for speed and security. In addition, they also provide:
- 1-click WordPress installation
- Auto updates for security
- SuperCacher with 3 levels of caching for an ultra-fast site (with GrowBig and GoGeek plans only)
- WordPress staging so you can easily test and deploy changes
- WP-CLI and Git pre-installed for more advanced users
In our SiteGround review, we were impressed with all the advanced features provided with their WordPress hosting plans especially things like staging which most other hosting providers don’t offer by default.
Support and Customer Service
SiteGround maintains a huge knowledge base on their website with dozens of articles. They range from beginner’s guides and tutorials to help you get your first website started, to more advanced guides and troubleshooting docs in case you get stuck.
Technical support is available 24/7, via support ticket, live chat, or phone. They aim to answer all phone calls and chats within seconds, so you don’t have to sit around waiting for someone to help. For more complex issues, it’s best to open a support ticket. Their response time for support tickets is within 10 minutes.
We tested the support response times in our SiteGround review and found that their speedy support team lives up to their promises. Many customer reviews of SiteGround also mention their fast and friendly live chat support.
SiteGround’s support team isn’t just knowledgeable about web hosting. They also have application-specific support, including expertise in WordPress. Their expert support team can help you with WordPress installation and migration, as well as troubleshooting any WordPress-specific issues with popular plugins and themes.
Billing and Refund Policy
SiteGround offers a 30 day money back guarantee, which we found to be standard in our many web hosting reviews. If you cancel your service within 30 days of signing up, you’ll be refunded your hosting fees. Domain registrations are not refundable, so if you received a free domain, the fee will be deducted from your refund. The domain will be yours to keep, though.
Pros and Cons
SiteGround is one of the top recommended web hosting companies, but is it the right one for you? Review our pros and cons before deciding on SiteGround.
- Fast and Friendly Support – SiteGround’s main claim to fame is their phenomenal customer service. They go above and beyond to help their customers.
- Reliable Hosting – We found SiteGround to have near 100% uptime and fast loading times.
- Affordable – SiteGround’s pricing for their managed WordPress hosting is a great bargain.
- Advanced WordPress Features – The GoGeek WordPress plan offers unique features perfect for developers and more advanced users.
- Free Domain – Every hosting plan includes a free domain registration.
- Setup Fee for Monthly Billing – If you select the month-to-month billing option, there’s a $14.95 setup fee. The fee is waived if you pay for at least a year in advance.
- Limited Storage Space – Compared to other hosting companies that offer unlimited space and bandwidth, SiteGround’s hosting plans have set limits.
Is SiteGround Right for You?
Now that you’ve read our full SiteGround review you may be wondering whether they’re the right host for you.
After our detailed review of SiteGround, we have decided to award them with the title “Best Customer Service.”
SiteGround set out from the beginning to differentiate their company from other web hosts with amazing customer service. As they’ve grown to be one of the largest hosting companies, that hasn’t changed.
In all our hosting reviews, we found SiteGround to have the fastest response times to support inquiries. Their customers rave about how friendly and helpful the support staff is.
Combined with their affordable managed WordPress hosting and superior reliability, this makes SiteGround one of our top recommendations for web hosting.
Ready to get started with SiteGround? Click here to choose your hosting plan today.
WPBeginner users can get an exclusive 60% discount and free domain with our SiteGround coupon code.
All you have to do is click on this link to purchase. The discount will be automatically applied.