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One of the oldest web hosts started in 1996, Bluehost has become the largest brand name when it comes to WordPress hosting. They are an official "WordPress" recommended hosting provider. You never have to worry about your website being slow even when there is alot of traffic. They also offer a Free Domain and a Free Site Builder with templates. Not to mention that they have a special offer for WPBeginner users.

Reviews

  1. john says:

    Bluehost has been far better over the last year than 1&1 internet, my first hosting provider for a few months after starting my website.

    But there are MAJOR problems with Bluehost — which is something I am realizing only after month 10 and trying — with serious hiccups — to upgrade from Bluehost VPS to Bluehost Dedicated Servers.

    What Bluehost does well is help get a site up ASAP. a simple site, like for a small business, will be fine with bluehost. their people actually will assist with wordpress-related problems and issues, which 1&1 would not even touch.

    What Bluehost is AWFUL at is far worse, however.

    Once your site actually starts to get traffic and scale, Bluehost falls apart. The service seems set up for sites with zero – 50 daily visitors. My site on a dedicated Premium Bluehost account struggles to cope with 3000 unique visitors daily.

    To top it off, when something is REALLY WRONG — they have no clue how to fix it. you will spend hours if not days calling back, explaining the entire issue again, and then getting the same crappy story.

    their CSR people are nice, but generally spotty in being able to identify any causes beyond the absolute basics. once a problem goes to an “admin” — you need to walk away.

    Either it will be fixed in 15 minutes, or prepare to wait up to three weeks for zero reply or help or updates.

    Once an “admin” is working on an issue, the regular CSR people cannot touch it, nor provide updates.

    THE BIGGEST PROBLEM
    is the price. prepare to spend up to $350 monthly for service and servers that are SLOW AND FAILURE_PRONE.

    prepare to receive zero actual expertise when you call, and BEWARE that many of the customer-service people will recommend solutions that actually make a site far, far worse in the long run.

    Finally, when you do upgrade to the DEDICATED SERVER, expect very little/no improvement in performance versus the VPS accounts.

    Overall, I am thinking of leaving Bluehost and am spending time investigating web servers FOR SCALE and ACTUAL EXPERTISE.

    For what Bluehost bills, they are a D+ solution overall.

    And the servers crash ***FREQUENTLY***

  2. Laura says:

    Got my annual Bluehost hosting renewal notice and just before clicking “okay” was told that my new 1-year “upgrade plus web hosting” would be $143.88 vs. the ~$80 I used to pay! I’m now on Chat with a customer service rep saying that I don’t need “upgrade plus” shared hosting but am not being given an alternative in the checkout cart. The chat is taking forever (with a robot?)

    Meanwhile their site shows these rates: http://www.bluehost.com/shared

    Addendum–the robot just quoted me a price of $81.49 and says they’ll put through the order for me. Hope this works…

  3. Charlie says:

    Used BluHost when I was thinking about starting a website. When I signed up I saw that it was like $4 a mont and thought that was great. Well I get an alert on my phone that I was charged $150. Turns out they charge you for 36 months worth of everything up front as well as the domain name. They game me absolutely NO warning about this. BUT, when I live chatted with one of their reps he sent me an email with the cancellation form and within 10 minutes I had every penny that they charged me back in my account so I have to give them credit for that.

  4. Altaf Hussain says:

    Well I vouch for their shared hosting, been with them for a decade, given them several referral business, most of my clients were with bluehost shared. But dedicated hosting sucks. I had a very very bitter experience with bluehost dedicated hosting. I will never ever suggest anyone here, nor will I renew the contract with them. Yeah I know I can cancel the account and get refund, just being there as we are in the middle of something.

    Think 100 times before signing up with bluehost for dedicated hosting. If there was rating of below -100 I would give them one. The biggest mistake of my hosting career is a dedicated hosting with bluehost. For shared hosting i’m still with them, The worst ever downtime, and its happening everyday, thanks to the loads of monitoring softwares and websites who are sending in all those reports.

  5. Hal Gilley says:

    I had several sites hosted by Blue Host and was somewhat satisfied until attempting to close my accounts. I was moving and unable to keep my domain up to date so I closed all but unfortunately forgot one. This was very unfortunate for me due to the fact that auto renewal was operational and my email address had changed due to the COX network.

    Alex from Blue Host refused to work with me concerning my issue and even said Blue Host would fight any attempts by me to dispute the $25 charge with discover. WOW, this is certainly NOT customer service. Quite the opposite. I had no access to email to receive the reminder of 3 day renewal.

    The only thing remaining is to post my TRUTHFUL as well as regretful experience on all Web hosting review sites. Discover will also be disputing the charge on my behalf.

  6. Jan Gibson says:

    Have used Bluehost for 2 years now and they have been very reliable. HOWEVER, when your current contract expires, be prepared for a large price increase and I’m talking over 60%. This is ridiculous. Looking for another good provider if anyone has any suggestions?

  7. Geraldine Forster says:

    Well I have to say that I am NOT at all happy with Bluehost.. I signed up with them yesterday after giving them all my credit card details and address in the UK.. As I am a traveler just in case they needed to contact me I listed my Thailand mobile telephone number… All was accepted and even receive the confirmation email that I could get started on my (Very Urgent0 website.. When hey ho after a few hours I receive another email saying that my account had been deactivated!!! After much ado on chat .. I was told that as my phone number didn’t coincide with the country of my address my account had been frozen! They then said I should phone them from my mobile in Thailand to the USA!! I did ask them if they were going to pay for the call! Now they say I have to send a photocopy of my Passport or Driving license plus a photo copy of my credit card ..
    I personally think this is disgusting.. they have all my details and my credit card details.. Plus whatever way, if I wish to cancel I still have to send them more info and to top it all I cant recover my domain name… I leave you all to form your own opinions

  8. Rajat says:

    I am thinking of hosting my site on bluehost. Should i register my domain with them too or register is from somewhere else?

    • Editorial Staff says:

      Bluehost gives you a free domain, so why not take advantage of that offer.

    • Sib says:

      Speaking from experience, I wouldn’t recommend registering the domain name and hosting with the same company. What happened in our case was that we moved to another hosting company for better service, and the previous company didn’t “push through the DNS for nearly a week. We were not in control of our own domain name. Even though we created a cname and pointed to the new server, the former (unreliable) service had to “push it through” – and they took their time in doing so. Nearly a week of down time. An obvious act of retaliation for moving hosting to another company. I would keep those two separate. Sib

  9. Eliza says:

    I believe bluehost is the best of all.

    • Editorial Staff says:

      Eliza, yes they are pretty good :)

      In the past, they didn’t have options for large sites, but now they even added dedicated servers. It’s nice to see how they are evolving.

  10. Max Iceman says:

    I am really glad that i choose BH. Never had any problems with them.They have live support and money back guarantee. I signed up for 3 years( the best price option), and will do it again.

  11. Luis says:

    I am researching on Bluehost and the opinion of people here are all very valuable, thanks for sharing and thanks to the site!

    • Editorial Staff says:

      You are very welcome Luis. That’s why we created this page, so others can make an educated decision.

  12. Josephine Nolan says:

    I haven’t had the issues noted here, and I’m a ten out of ten reviewer for Bluehost for customer service. Since I don’t want to maintain expensive servers, Bluehost’s level of service is critical. They’ve never failed to fix an issue — mostly my issues, not theirs — and they won’t hang up the phone until you’re satisified it’s fixed. I have Network Solutions, GoDaddy and two others for other sites, but NetSol charges $65 an hour to troubleshoot WP sites. None really can match the support at Bluehost. If I did have speed issues… as I did on one site… I’d call. They found I was right and within thirty minutes had improved the situation (they said the logs noted high load and they’d fix it, which they did.) Anyway, I won’t be moving any time soon. I count on them at 2 in the morning when I have a WP problem on a deadline.

    • Nate Silva says:

      I’m considering moving to BH.

      Speed is one of my primary concerns. I’m curious though … do you get good speed with the standard plans? Or do you need to purchase one of the “higher performance” options?

      Thanks much for any and all help.

      • Editorial Staff says:

        Speed depends on the size of your site. If your site is really big, then it will be slow and chances are that they will ask you to upgrade. But for smaller sites, the speed is just fine.

        Also speed has other factors as well (such as site design, plugins you are using, etc).

  13. Drew says:

    We were quite happy with Bluehost except for the past 3 months. Page load time is on average 9 seconds where it use to be 1.5 seconds. Am truly considering an alternate service.

    my rating: 3 stars

    • Marc Whelan says:

      I concur with this writer. I went from Godaddy to Bluehost about a couple years ago, based on top notch reviews of the time. Then a few months ago the power outage, and just last night my site was down for an hour or so. Granted, when I called tech support they stated they were already onto the issue because they had identified the issue, but, my chief complaint is server performance. It is not impressive at all. Yes I know I am on a shared host, but, the reviews I read at the time were singing the praises for this hosting company. I believe the lack of server performance for my site is impacting the number of return visitors. I too am looking for alternatives (hence coming here). I believe the author of this article/website should frequently re-evaluate the hosting companies listed. I am searching for an up to date listing of QUALITY hosting companies, that have servers built SPECIFICALLY for WordPress sites.

      • Editorial Staff says:

        Hey Marc,

        Power outages can happen with other hosts as well. We do try to keep our list updated. In our opinion, Bluehost still is by far one of the best ways for users to get started. We are still using them for our smaller sites. They host over 850,000 WP sites more than most other hosts.

        Yes, there are other hosts that cater specific to WordPress users for ex: WPEngine.

        http://www.wpbeginner.com/hosting/wpengine/ << You can read user reviews here.

        However, their pricing is a bit on the high end.

        You can also try InMotion or HostGator. Their services are fairly comparable. WPBeginner is located on HostGator Dedicated Server plans.

  14. Cagri Oner says:

    Stay away from Bluehost. I’ve been using them nearly two years now. They have this policy of increasing their prices after one year. Also they are so slow, it takes minutes to load a simple page (that particular page, by the way, is a page from a website which has Grade A in terms of page speed grade)

    • Editorial Staff says:

      Rather interesting complaint. Did you have caching on your WordPress site? How much traffic were you receiving? Sometimes, a bad plugin can cause the site to load super slow. Page speed only grades the output of the code not load time. It assumes that if the output is good, then the load time will too. Try using a tool like Pingdom to determine what is causing the speed issue.

  15. Allan_Vancouver says:

    I’m using Bluehost at the moment, and not as happy with them as I had hoped. Support helpline answers quickly but their migration process, tools or procedures from a competitor, Godaddy, had problems requiring my calling many, many times.

    I’m also finding performance to be an issue from time to time using wp-admin while creating and maintaining my new site that has only my traffic. 20 seconds to update a page is unacceptable.

  16. Richard Miles says:

    I’ve been on Bluehost for over 3 years, but it’s time to move. I’ve upgraded my package from them but still have speed issues. They say you get unlimited web hosting, but there’s a file limit. If you have a site that starts to get a lot of traffic, you get throttled, but they don’t tell you. I’ve liked them, I’ve liked the cPanel, I’ve liked the customer service, but the speed issue is killing me.

    • Editorial Staff says:

      Ofcourse there is no such thing as unlimited. If you read our description of shared hosting here: http://www.wpbeginner.com/wordpress-hosting/ it clearly tells you that. Imagine if $3.95 per month offered real unlimited hosting, then facebook and google will just use Bluehost rather than spending hundreds of million on server cost. To further elaborate on the wordpress hosting page, we wrote an entire page just about this:

      http://www.wpbeginner.com/the-truth-about-shared-wordpress-web-hosting/

      Shared web hosting option is created for smaller websites which includes new bloggers, small businesses, etc. If every site used their quota, then shared hosting would not work. But since only very few do, it works out very nicely for everyone. Users get a very affordable deal, and hosting companies make a good profit. As your site grow, you will HAVE to get better hosting (i.e move to VPS, or even a dedicated server).

  17. Brenda Bourne says:

    I have only just started building WordPress websites and immediately ran into problems with the hosting company which I had been using for html sites, without incident, for several years. I checked around, found Bluehost, and moved one of the hacked domains there. I was blown away by the tech support – which had been non-existent with the old service. If this keeps up, I’ll never go anywhere else. Bluehost gets 10 out of 10 from me!

  18. saif ullah butt says:

    I have been using blue host from many years and it seems that they are good. I have had never any problem with their hosting and for me the are 100% up always. ;)

    Thanks

  19. Paul Pehrson says:

    I’ve been using WP for about seven years and Bluehost for just under one year. WordPress and Bluehost are a great combination, because they both give you powerful flex ability at an unbeatable price. I’m very pleased with Bluehost, and look forward to keeping my WordPress site here for a LONG time to come.

  20. AbuBakar says:

    I have been using bluehost for more than 2 years now, I have never had problem with them. Cant say about support coz I never ran into serious trouble where I contact support.

  21. Mark Christianson says:

    I switched over to BlueHost a few months ago after having some issues in performance on another host and have been very pleased. Fast setup, standard cpanel offerings, easy to work with customer support all created a solid platform I could count on and then focus on building my business. As a web developer I have since put a few other clients on bluehost and would recommend them for anyone looking for a service that does their job so you can do yours.

  22. Steve Steiner says:

    I’ve been using BluHost for several years and have had no problems whatsoever. The couple of times I’ve needed support (usually my mistake), they were easy to reach and resolved my issue quickly and correctly. I’d recommend them to anyone!

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